{ "info": { "_postman_id": "2637b668-a45a-467a-b663-338672f9ece7", "name": "8x8 Contact Center Chat API V2", "description": "Integration with the 8x8 Contact Center (CC) Chat API enables you to:\n* Respond in real time to your customer's chat inquiries\n* Initiate chat conversations between your customers and agents\n* Quickly access customer account information in order to better facilitate and enhance your agent's chat session\n* Allocate your company's resources to best address customer chat requirements\n* Review conversation information between your customer and the chat message receiving bot\n* Forward system events (e.g., agent joining conversation, agent ending conversation) to chat seesion stakeholders\n* Manage customer chats in your agent's supported language(s) or use the automatic translation tool\n\nThe 2 way API communication is achieved by using callbacks from 8x8's platform to your subscribed URIs. \n\nContact Support:\n Email: cc-cluj-oncall@8x8.com", "schema": 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] }, "url": { "raw": "{{baseUrl}}/oauth/v2/token", "host": [ "{{baseUrl}}" ], "path": [ "oauth", "v2", "token" ] }, "description": "Creates a new access token that can be used for API access." }, "response": [ { "id": "7ee1276b-54e8-4f10-823c-d1d7bc5fa9bc", "name": "OK", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/x-www-form-urlencoded" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "body": { "mode": "urlencoded", "urlencoded": [ { "description": "(Required) ", "key": "grant_type", "value": "client_credentials" } ] }, "url": { "raw": "{{baseUrl}}/oauth/v2/token", "host": [ "{{baseUrl}}" ], "path": [ "oauth", "v2", "token" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n 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"grant_type", "value": "client_credentials" } ] }, "url": { "raw": "{{baseUrl}}/oauth/v2/token", "host": [ "{{baseUrl}}" ], "path": [ "oauth", "v2", "token" ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ErrorCode\": \"\",\n \"Error\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-775d1bba-1e6a-47b7-9fc5-68e669b7e5e6" }, { "id": "8f2f0072-9b36-4365-8aba-b2d27ec68a94", "name": "Contains a descriptive response for a bad request that is due to data validation.", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/x-www-form-urlencoded" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "body": { "mode": 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], "body": { "mode": "urlencoded", "urlencoded": [ { "description": "(Required) ", "key": "grant_type", "value": "client_credentials" } ] }, "url": { "raw": "{{baseUrl}}/oauth/v2/token", "host": [ "{{baseUrl}}" ], "path": [ "oauth", "v2", "token" ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"referenceId\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-fcf3f5f5-e79d-4f64-b6a4-3dc725beff63" }, { "id": "e27105b4-3d4e-4d67-ad1e-4e0154049f80", "name": "Contains a descriptive response for a bad request that is due to data validation.", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/x-www-form-urlencoded" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "body": { "mode": "urlencoded", "urlencoded": [ { "description": "(Required) ", "key": "grant_type", "value": "client_credentials" } ] }, "url": { "raw": "{{baseUrl}}/oauth/v2/token", "host": [ "{{baseUrl}}" ], "path": [ "oauth", "v2", "token" ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ErrorCode\": \"\",\n \"Error\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-e27105b4-3d4e-4d67-ad1e-4e0154049f80" } ], "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-1e820039-e818-4d89-bced-27ecc92e2606" } ], "id": "5301b794-7cd5-45a6-a15f-2779ad02a780", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-5301b794-7cd5-45a6-a15f-2779ad02a780" } ], "id": "0390364d-9966-4f28-b5b5-af8e1081317c", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-0390364d-9966-4f28-b5b5-af8e1081317c" } ], "id": "75de9472-c635-417f-a50f-410810591d4f", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-75de9472-c635-417f-a50f-410810591d4f" }, { "name": "vcc", "item": [ { "name": "{region}", "item": [ { "name": "chat", "item": [ { "name": "v2", "item": [ { "name": "tenant", "item": [ { "name": "{tenant-id}", "item": [ { "name": "web-hooks", "item": [ { "name": "{web-hook-id}", "item": [ { "name": "Get webhook by Id.", "id": "ee16af99-8a67-490e-badb-e274a09ad398", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "{{bearerToken}}", "type": "string" } ] }, "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "id": "c8fe4592-9148-4d15-a8c6-7687e5e20c9c", "key": "region", "value": "us", "description": "(Required) Business region to use [e.g., us, eu, ca, ap]" }, { "id": "ec92600f-d4c7-45c1-9a47-84d3adee56c5", "key": "tenant-id", "value": "", "description": "(Required) Tenant ID." }, { "id": "2185961a-38fe-4a83-bc3e-7e999196b546", "key": "web-hook-id", "value": "", "description": "(Required) WebHook identifier." } ] }, "description": "Retrieves the webhook by the provided Id." }, "response": [ { "id": "3a0fca77-bf1a-4aa1-9afa-1fc785093f44", "name": "OK", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-3a0fca77-bf1a-4aa1-9afa-1fc785093f44" }, { "id": "247e32e9-6208-4ca8-b2ed-cb8c4906edb9", "name": "Contains a description of the error.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"fault\": {\n \"faultstring\": \"\",\n \"detail\": {\n \"errorcode\": \"\"\n }\n }\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-247e32e9-6208-4ca8-b2ed-cb8c4906edb9" }, { "id": "64a33651-c102-4751-89ad-a4e4d9cd275a", "name": "Contains a descriptive response.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-64a33651-c102-4751-89ad-a4e4d9cd275a" }, { "id": "761f9473-df04-4511-ab8d-00be11fbb019", "name": "Contains a descriptive information.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-761f9473-df04-4511-ab8d-00be11fbb019" }, { "id": "74493c0c-e841-4dfc-91c7-fddf29346218", "name": "Contains a description of the error.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"referenceId\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-74493c0c-e841-4dfc-91c7-fddf29346218" }, { "id": "1634305f-1cf8-4ad9-90d6-d4c5fcac3919", "name": "Contains a description of the error.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"referenceId\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-1634305f-1cf8-4ad9-90d6-d4c5fcac3919" } ], "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-ee16af99-8a67-490e-badb-e274a09ad398" }, { "name": "Updates the full webhook resource by Id.", "id": "55d03660-2b94-4e10-9c63-bd86f4e77e4d", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "{{bearerToken}}", "type": "string" } ] }, "method": "PUT", "header": [ { "description": "Entity version tag.", "key": "If-Match", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "id": "687cd8ae-670c-4d6e-a553-2eb743e2db58", "key": "region", "value": "us", "description": "(Required) Business region to use [e.g., us, eu, ca, ap]" }, { "id": "fc4c55af-fce9-4e04-ab98-bc832fa17f5b", "key": "tenant-id", "value": "", "description": "(Required) Tenant ID." }, { "id": "157fc7c7-7cc2-42d9-bb1b-9fc185a5ba57", "key": "web-hook-id", "value": "", "description": "(Required) WebHook identifier." } ] }, "description": "Updates the full webhook resource by Id." }, "response": [ { "id": "f0d54444-d43d-4748-8a86-4d020934a279", "name": "Webhook successfully updated.", "originalRequest": { "method": "PUT", "header": [ { "description": "Entity version tag.", "key": "If-Match", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-f0d54444-d43d-4748-8a86-4d020934a279" }, { "id": "22b75016-0c1f-4c86-8622-912186fba8b3", "name": "Contains a descriptive response for a bad request that is due to data validation.", "originalRequest": { "method": "PUT", "header": [ { "description": "Entity version tag.", "key": "If-Match", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-22b75016-0c1f-4c86-8622-912186fba8b3" }, { "id": "cceb6ecc-f2d3-42d0-a0e9-73a0dcd3b4cb", "name": "Contains a description of the error.", "originalRequest": { "method": "PUT", "header": [ { "description": "Entity version tag.", "key": "If-Match", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"fault\": {\n \"faultstring\": \"\",\n \"detail\": {\n \"errorcode\": \"\"\n }\n }\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-cceb6ecc-f2d3-42d0-a0e9-73a0dcd3b4cb" }, { "id": "d6f3d767-e033-4ea4-9310-4b0584e40a9c", "name": "Contains a descriptive response.", "originalRequest": { "method": "PUT", "header": [ { "description": "Entity version tag.", "key": "If-Match", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-d6f3d767-e033-4ea4-9310-4b0584e40a9c" }, { "id": "488a564d-a39c-404c-9492-6cca0f9b8a8d", "name": "Contains a descriptive information.", "originalRequest": { "method": "PUT", "header": [ { "description": "Entity version tag.", "key": "If-Match", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-488a564d-a39c-404c-9492-6cca0f9b8a8d" }, { "id": "87c11e0a-e854-4399-bb5d-3ee930e59d1d", "name": "Contains a description of the error.", "originalRequest": { "method": "PUT", "header": [ { "description": "Entity version tag.", "key": "If-Match", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"referenceId\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-87c11e0a-e854-4399-bb5d-3ee930e59d1d" }, { "id": "2356d28f-fed6-44a8-9528-7046a9665b47", "name": "Contains a description of the error.", "originalRequest": { "method": "PUT", "header": [ { "description": "Entity version tag.", "key": "If-Match", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"uri\": \"\",\n \"version\": \"v2.0\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"referenceId\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-2356d28f-fed6-44a8-9528-7046a9665b47" } ], "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-55d03660-2b94-4e10-9c63-bd86f4e77e4d" }, { "name": "Deletes the webhook by Id.", "id": "bdba0917-c750-4bd8-a6a7-1a3092fb8d70", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "{{bearerToken}}", "type": "string" } ] }, "method": "DELETE", "header": [ { "key": "Accept", "value": "application/problem+json" } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "id": "68c4dd36-f79d-47df-843e-430b6d1d9d6c", "key": "region", "value": "us", "description": "(Required) Business region to use [e.g., us, eu, ca, ap]" }, { "id": "ad5d9298-f167-4bff-bc34-5b46cc2b9536", "key": "tenant-id", "value": "", "description": "(Required) Tenant ID." }, { "id": "060b74b3-15be-4dc6-a6f3-3fe77575fc0a", "key": "web-hook-id", "value": "", "description": "(Required) WebHook identifier." } ] }, "description": "Deletes the webhook by Id." }, "response": [ { "id": "aa2bc7c2-f828-47ee-b7bd-bf4ea173aea8", "name": "A deleted resource.", "originalRequest": { "method": "DELETE", "header": [ { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "No Content", "code": 204, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-aa2bc7c2-f828-47ee-b7bd-bf4ea173aea8" }, { "id": "b42ee882-6202-4d39-b64a-da3bb4e16be5", "name": "Contains a description of the error.", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"fault\": {\n \"faultstring\": \"\",\n \"detail\": {\n \"errorcode\": \"\"\n }\n }\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-b42ee882-6202-4d39-b64a-da3bb4e16be5" }, { "id": "8a5c6b42-2436-42e6-933a-6d981655b09f", "name": "Contains a descriptive response.", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-8a5c6b42-2436-42e6-933a-6d981655b09f" }, { "id": "94c508cd-0e2f-4672-9e5a-0fb9ee50d364", "name": "Contains a descriptive information.", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-94c508cd-0e2f-4672-9e5a-0fb9ee50d364" }, { "id": "5924cef2-9280-449f-9601-4eae7a96b0ff", "name": "Contains a description of the error.", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"referenceId\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-5924cef2-9280-449f-9601-4eae7a96b0ff" }, { "id": "59b69f12-360c-4c8f-96be-79978bcb9e33", "name": "Contains a description of the error.", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/:web-hook-id", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", ":web-hook-id" ], "variable": [ { "key": "region" }, { "key": "tenant-id" }, { "key": "web-hook-id" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"referenceId\": \"\"\n}", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-59b69f12-360c-4c8f-96be-79978bcb9e33" } ], "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-bdba0917-c750-4bd8-a6a7-1a3092fb8d70" } ], "id": "3c3a733e-0396-448a-af24-58b373837e11", "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-3c3a733e-0396-448a-af24-58b373837e11" }, { "name": "verify", "item": [ { "name": "The endpoint used to validate that the webhook is working and reachable.", "id": "8bf3d1d8-e38c-42cc-8a31-db43b75b6987", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "{{bearerToken}}", "type": "string" } ] }, "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/problem+json" } ], "body": { "mode": "raw", "raw": "{\n \"version\": \"\",\n \"uri\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/verify", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", "verify" ], "variable": [ { "id": "8975eeff-2026-4000-90bd-7cbcb552c10a", "key": "region", "value": "us", "description": "(Required) Business region to use [e.g., us, eu, ca, ap]" }, { "id": "29aefe94-fdbb-42c0-b4a6-851db921ffd8", "key": "tenant-id", "value": "", "description": "(Required) Tenant ID." } ] }, "description": "Validates the webhook URL endpont from the connectivity point-of-view by sending a hello message and a 2xx success status code." }, "response": [ { "id": "aa9bf67f-5024-428f-b085-93a424ef4c86", "name": "Webhook validated successfully.", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"version\": \"\",\n \"uri\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/verify", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", "verify" ], "variable": [ { "key": "region" }, { "key": "tenant-id" } ] } }, "status": "No Content", "code": 204, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T00:26:58.000Z", "updatedAt": "2026-07-28T00:26:58.000Z", "uid": "35240-aa9bf67f-5024-428f-b085-93a424ef4c86" }, { "id": "89877ef7-2d5f-41c8-b3a3-af405623d06c", "name": "Contains a descriptive response for a bad request that is due to data validation.", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/problem+json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"version\": \"\",\n \"uri\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/vcc/:region/chat/v2/tenant/:tenant-id/web-hooks/verify", "host": [ "{{baseUrl}}" ], "path": [ "vcc", ":region", "chat", "v2", "tenant", ":tenant-id", "web-hooks", "verify" ], "variable": [ { "key": "region" }, { "key": "tenant-id" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/problem+json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ]\n}", "createdAt": 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