{ "info": { "_postman_id": "62d008bc-58f1-4e4e-b9ea-f493d78af3b0", "name": "Amazon Connect Service API", "description": "Amazon Connect is a cloud-based contact center service. 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"options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/instance", "host": [ "{{baseUrl}}" ], "path": [ "instance" ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-421141ae-61ca-4ca5-8b01-5b2e3f6c09e7" }, { "id": "97648de3-3159-4a57-8ad4-9a656dfa47e3", "name": "Resource already exists", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"IdentityManagementType\": \"CONNECT_MANAGED\",\n 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"raw": "{{baseUrl}}/users/:InstanceId/:UserId/identity-info", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "identity-info" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-5ca954c3-0802-4299-be83-03116651fc73" }, { "id": "b0ca89a4-e41a-496b-bc4f-bba90302802a", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"IdentityInfo\": {\n \"FirstName\": \"\",\n \"LastName\": \"\",\n \"Email\": \"\",\n \"SecondaryEmail\": \"\",\n \"Mobile\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId/identity-info", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "identity-info" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-b0ca89a4-e41a-496b-bc4f-bba90302802a" }, { "id": "9101693a-9532-438c-a6b0-5c3da6502017", "name": "User not found", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"IdentityInfo\": {\n \"FirstName\": \"\",\n \"LastName\": \"\",\n \"Email\": \"\",\n \"SecondaryEmail\": \"\",\n \"Mobile\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId/identity-info", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "identity-info" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-9101693a-9532-438c-a6b0-5c3da6502017" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-1ec7da22-7936-4a78-8a5c-071ba180065a" } ], "id": "ee4f2aad-fcc7-4342-8a4d-a496027b6fbd", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-ee4f2aad-fcc7-4342-8a4d-a496027b6fbd" }, { "name": "routing-profile", "item": [ { "name": "Amazon Connect Update User Routing Profile", "id": "24ed9e8a-6c4e-43db-9a97-dcf800a26222", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"RoutingProfileId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId/routing-profile", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "routing-profile" ], "variable": [ { "id": "62e8e142-9e79-4b41-9a37-190592c8e2a8", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." }, { "id": "e162f505-73df-46ff-a43e-358cf57cd90b", "key": "UserId", "value": "", "description": "(Required) The identifier of the user account." } ] }, "description": "Assigns the specified routing profile to the specified user." }, "response": [ { "id": "f74c4909-6bc3-4fa8-a9a1-727320ebd54b", "name": "Routing profile updated successfully", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"RoutingProfileId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId/routing-profile", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "routing-profile" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-f74c4909-6bc3-4fa8-a9a1-727320ebd54b" }, { "id": "c333ec75-cdf9-4e9d-8945-0adbaca96bab", "name": "User or routing profile not found", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"RoutingProfileId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId/routing-profile", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "routing-profile" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-c333ec75-cdf9-4e9d-8945-0adbaca96bab" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-24ed9e8a-6c4e-43db-9a97-dcf800a26222" } ], "id": "ce4835fe-1d7e-43a9-91b9-3c04b2cead95", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-ce4835fe-1d7e-43a9-91b9-3c04b2cead95" }, { "name": "status", "item": [ { "name": "Amazon Connect Put User Status", "id": "73da97b7-c61b-4318-9316-4dcb058d9c00", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"AgentStatusId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId/status", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "status" ], "variable": [ { "id": "348d9743-6575-4eb5-b7cc-1550e94fabd3", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." }, { "id": "62ae54e3-2395-495f-a909-1c849454d3e5", "key": "UserId", "value": "", "description": "(Required) The identifier of the user account." } ] }, "description": "Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status." }, "response": [ { "id": "75931170-aef7-4f48-8dd5-46e42bfb0897", "name": "User status updated successfully", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"AgentStatusId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId/status", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "status" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-75931170-aef7-4f48-8dd5-46e42bfb0897" }, { "id": "9543268a-fc6e-4e3e-977d-9d7a0c042f76", "name": "User not found", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"AgentStatusId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId/status", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId", "status" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-9543268a-fc6e-4e3e-977d-9d7a0c042f76" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-73da97b7-c61b-4318-9316-4dcb058d9c00" } ], "id": "71c5c507-c853-4342-b29b-bbf81bab3cf1", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-71c5c507-c853-4342-b29b-bbf81bab3cf1" }, { "name": "Amazon Connect Describe User", "id": "193a148b-63d6-4de9-8882-4ad835d1910c", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId" ], "variable": [ { "id": "c4adeb41-6756-4f91-bead-b25cc5a5b63f", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." }, { "id": "8b1b6e88-d6a8-4918-8b5a-1aa9f3f689ce", "key": "UserId", "value": "", "description": "(Required) The identifier of the user account." } ] }, "description": "Describes the specified user account." }, "response": [ { "id": "500a5f64-190c-4037-b7c4-e5092cfde16c", "name": "Successful response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"User\": {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Username\": \"\",\n \"IdentityInfo\": {\n \"FirstName\": \"\",\n \"LastName\": \"\",\n \"Email\": \"\",\n \"SecondaryEmail\": \"\",\n \"Mobile\": \"\"\n },\n \"PhoneConfig\": {\n \"PhoneType\": \"DESK_PHONE\",\n \"AutoAccept\": \"\",\n \"AfterContactWorkTimeLimit\": \"\",\n \"DeskPhoneNumber\": \"\"\n },\n \"DirectoryUserId\": \"\",\n \"SecurityProfileIds\": [\n \"\",\n \"\"\n ],\n \"RoutingProfileId\": \"\",\n \"HierarchyGroupId\": \"\",\n \"Tags\": {\n \"nisi_7\": \"\",\n \"aliqua_05\": \"\",\n \"dolore0c\": \"\",\n \"ex_d\": \"\"\n }\n }\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-500a5f64-190c-4037-b7c4-e5092cfde16c" }, { "id": "342fb6a6-ec86-4c9b-a09c-14c25d01a7e4", "name": "User not found", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-342fb6a6-ec86-4c9b-a09c-14c25d01a7e4" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-193a148b-63d6-4de9-8882-4ad835d1910c" }, { "name": "Amazon Connect Delete User", "id": "befaccaf-00dc-4688-8f66-d5b7f32d9510", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId" ], "variable": [ { "id": "2d7414d8-fe89-445d-aa26-0e4969f8aa1a", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." }, { "id": "650464d1-6ae6-45d1-b83d-8eedaa9d9a11", "key": "UserId", "value": "", "description": "(Required) The identifier of the user account." } ] }, "description": "Deletes a user account from the specified Amazon Connect instance." }, "response": [ { "id": "e142d651-bd0e-4d55-b2e4-bcbed6bdf0bc", "name": "User deleted successfully", "originalRequest": { "method": "DELETE", "header": [ { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-e142d651-bd0e-4d55-b2e4-bcbed6bdf0bc" }, { "id": "defb2e49-65f8-4a42-be75-9fd4115779da", "name": "User not found", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId/:UserId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId", ":UserId" ], "variable": [ { "key": "InstanceId" }, { "key": "UserId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-defb2e49-65f8-4a42-be75-9fd4115779da" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-befaccaf-00dc-4688-8f66-d5b7f32d9510" } ], "id": "bf73718c-e561-4e07-8bf9-c256b6eb67c7", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-bf73718c-e561-4e07-8bf9-c256b6eb67c7" }, { "name": "Amazon Connect List Users", "id": "d4230d86-1528-4f7d-a59a-0b3ce49bea86", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId?nextToken=&maxResults=", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId" ], "query": [ { "description": "The token for the next set of results.", "key": "nextToken", "value": "" }, { "description": "The maximum number of results to return.", "key": "maxResults", "value": "" } ], "variable": [ { "id": "96454657-580b-43c3-a2ad-abb0b664c567", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." } ] }, "description": "Provides summary information about the users for the specified Amazon Connect instance." }, "response": [ { "id": "d6406d0c-5f73-48d8-ae5b-96b4190e249b", "name": "Successful response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId?nextToken=&maxResults=", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId" ], "query": [ { "description": "The token for the next set of results.", "key": "nextToken", "value": "" }, { "description": "The maximum number of results to return.", "key": "maxResults", "value": "" } ], "variable": [ { "key": "InstanceId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"UserSummaryList\": [\n {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Username\": \"\"\n },\n {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Username\": \"\"\n }\n ],\n \"NextToken\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-d6406d0c-5f73-48d8-ae5b-96b4190e249b" }, { "id": "74da5e2e-ff70-4f5c-b034-0ca990640261", "name": "Bad request", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/users/:InstanceId?nextToken=&maxResults=", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId" ], "query": [ { "description": "The token for the next set of results.", "key": "nextToken", "value": "" }, { "description": "The maximum number of results to return.", "key": "maxResults", "value": "" } ], "variable": [ { "key": "InstanceId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-74da5e2e-ff70-4f5c-b034-0ca990640261" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-d4230d86-1528-4f7d-a59a-0b3ce49bea86" }, { "name": "Amazon Connect Create User", "id": "109bd32f-02c1-44ff-bb3a-b2fb41c83ca8", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"PhoneConfig\": {\n \"PhoneType\": \"SOFT_PHONE\",\n \"AutoAccept\": \"\",\n \"AfterContactWorkTimeLimit\": \"\",\n \"DeskPhoneNumber\": \"\"\n },\n \"RoutingProfileId\": \"\",\n \"SecurityProfileIds\": [\n \"\",\n \"\"\n ],\n \"Username\": \"\",\n \"Password\": \"\",\n \"IdentityInfo\": {\n \"FirstName\": \"\",\n \"LastName\": \"\",\n \"Email\": \"\",\n \"SecondaryEmail\": \"\",\n \"Mobile\": \"\"\n },\n \"DirectoryUserId\": \"\",\n \"HierarchyGroupId\": \"\",\n \"Tags\": {\n \"Excepteur622\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId" ], "variable": [ { "id": "ba0d3103-65c7-4166-a0eb-1fb9460237d7", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." } ] }, "description": "Creates a user account for the specified Amazon Connect instance." }, "response": [ { "id": "7f034f34-c401-426e-b5cb-1156fa057613", "name": "User created successfully", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"PhoneConfig\": {\n \"PhoneType\": \"SOFT_PHONE\",\n \"AutoAccept\": \"\",\n \"AfterContactWorkTimeLimit\": \"\",\n \"DeskPhoneNumber\": \"\"\n },\n \"RoutingProfileId\": \"\",\n \"SecurityProfileIds\": [\n \"\",\n \"\"\n ],\n \"Username\": \"\",\n \"Password\": \"\",\n \"IdentityInfo\": {\n \"FirstName\": \"\",\n \"LastName\": \"\",\n \"Email\": \"\",\n \"SecondaryEmail\": \"\",\n \"Mobile\": \"\"\n },\n \"DirectoryUserId\": \"\",\n \"HierarchyGroupId\": \"\",\n \"Tags\": {\n \"Excepteur622\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"UserId\": \"\",\n \"UserArn\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-7f034f34-c401-426e-b5cb-1156fa057613" }, { "id": "216a65d3-0098-40ed-b721-96383bf27aaf", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"PhoneConfig\": {\n \"PhoneType\": \"SOFT_PHONE\",\n \"AutoAccept\": \"\",\n \"AfterContactWorkTimeLimit\": \"\",\n \"DeskPhoneNumber\": \"\"\n },\n \"RoutingProfileId\": \"\",\n \"SecurityProfileIds\": [\n \"\",\n \"\"\n ],\n \"Username\": \"\",\n \"Password\": \"\",\n \"IdentityInfo\": {\n \"FirstName\": \"\",\n \"LastName\": \"\",\n \"Email\": \"\",\n \"SecondaryEmail\": \"\",\n \"Mobile\": \"\"\n },\n \"DirectoryUserId\": \"\",\n \"HierarchyGroupId\": \"\",\n \"Tags\": {\n \"Excepteur622\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-216a65d3-0098-40ed-b721-96383bf27aaf" }, { "id": "12483541-9e9f-4dbc-a8d4-dc18f5d88e44", "name": "User already exists", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"PhoneConfig\": {\n \"PhoneType\": \"SOFT_PHONE\",\n \"AutoAccept\": \"\",\n \"AfterContactWorkTimeLimit\": \"\",\n \"DeskPhoneNumber\": \"\"\n },\n \"RoutingProfileId\": \"\",\n \"SecurityProfileIds\": [\n \"\",\n \"\"\n ],\n \"Username\": \"\",\n \"Password\": \"\",\n \"IdentityInfo\": {\n \"FirstName\": \"\",\n \"LastName\": \"\",\n \"Email\": \"\",\n \"SecondaryEmail\": \"\",\n \"Mobile\": \"\"\n },\n \"DirectoryUserId\": \"\",\n \"HierarchyGroupId\": \"\",\n \"Tags\": {\n \"Excepteur622\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/users/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "users", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "Conflict", "code": 409, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-12483541-9e9f-4dbc-a8d4-dc18f5d88e44" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-109bd32f-02c1-44ff-bb3a-b2fb41c83ca8" } ], "id": "aa0ab7bb-8193-4e87-8bc4-8d4a11159831", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-aa0ab7bb-8193-4e87-8bc4-8d4a11159831" } ], "id": "571c75f5-f10b-4cc6-b6f3-74150ab34c34", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-571c75f5-f10b-4cc6-b6f3-74150ab34c34" }, { "name": "routing-profiles", "item": [ { "name": "{InstanceId}", "item": [ { "name": "{RoutingProfileId}", "item": [ { "name": "Amazon Connect Describe Routing Profile", "id": "d4337876-0610-4b12-81b8-d51ca1565828", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId/:RoutingProfileId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId", ":RoutingProfileId" ], "variable": [ { "id": "47595461-2a7e-4db3-86b3-1e103e443172", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." }, { "id": "011d05eb-5cf8-4eb8-adbf-f150e549b141", "key": "RoutingProfileId", "value": "", "description": "(Required) The identifier of the routing profile." } ] }, "description": "Describes the specified routing profile." }, "response": [ { "id": "c1f587d2-7f8a-468d-97a5-49e8fe923883", "name": "Successful response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId/:RoutingProfileId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId", ":RoutingProfileId" ], "variable": [ { "key": "InstanceId" }, { "key": "RoutingProfileId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"RoutingProfile\": {\n \"InstanceId\": \"\",\n \"Name\": \"\",\n \"RoutingProfileArn\": \"\",\n \"RoutingProfileId\": \"\",\n \"Description\": \"\",\n \"MediaConcurrencies\": [\n {\n \"Channel\": \"EMAIL\",\n \"Concurrency\": \"\"\n },\n {\n \"Channel\": \"EMAIL\",\n \"Concurrency\": \"\"\n }\n ],\n \"DefaultOutboundQueueId\": \"\",\n \"Tags\": {\n \"Ut_e\": \"\",\n \"exercitation_c24\": \"\",\n \"esse_6\": \"\"\n },\n \"NumberOfAssociatedQueues\": \"\",\n \"NumberOfAssociatedUsers\": \"\"\n }\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-c1f587d2-7f8a-468d-97a5-49e8fe923883" }, { "id": "4e0c264d-124a-4598-a807-c3407fa190c6", "name": "Routing profile not found", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId/:RoutingProfileId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId", ":RoutingProfileId" ], "variable": [ { "key": "InstanceId" }, { "key": "RoutingProfileId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-4e0c264d-124a-4598-a807-c3407fa190c6" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-d4337876-0610-4b12-81b8-d51ca1565828" }, { "name": "Amazon Connect Delete Routing Profile", "id": "97fa6095-a2ea-41c5-9960-0f3b0d34b913", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId/:RoutingProfileId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId", ":RoutingProfileId" ], "variable": [ { "id": "94c0b1bf-107b-4acd-9d8b-f4eaf2eadd2e", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." }, { "id": "adf5cc43-7dd8-4f5c-9950-91e0925d2a37", "key": "RoutingProfileId", "value": "", "description": "(Required) The identifier of the routing profile." } ] }, "description": "Deletes a routing profile." }, "response": [ { "id": "4b734f76-4c73-459f-9ca7-256a40f861a7", "name": "Routing profile deleted successfully", "originalRequest": { "method": "DELETE", "header": [ { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId/:RoutingProfileId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId", ":RoutingProfileId" ], "variable": [ { "key": "InstanceId" }, { "key": "RoutingProfileId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-4b734f76-4c73-459f-9ca7-256a40f861a7" }, { "id": "d4cd3152-3e74-42cf-b623-a07667b7ceb6", "name": "Routing profile not found", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId/:RoutingProfileId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId", ":RoutingProfileId" ], "variable": [ { "key": "InstanceId" }, { "key": "RoutingProfileId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-d4cd3152-3e74-42cf-b623-a07667b7ceb6" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-97fa6095-a2ea-41c5-9960-0f3b0d34b913" } ], "id": 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"f52aac4a-00e4-4c0e-93da-31fd880068e6", "name": "Successful response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId?nextToken=&maxResults=", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId" ], "query": [ { "key": "nextToken", "value": "" }, { "key": "maxResults", "value": "" } ], "variable": [ { "key": "InstanceId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"RoutingProfileSummaryList\": [\n {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Name\": \"\"\n },\n {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Name\": \"\"\n }\n ],\n \"NextToken\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": 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"35240-aca1f68f-ae24-41bd-9600-faa447d8cab8" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-facd0776-a9b6-4c23-a9fb-529f6ebabae9" }, { "name": "Amazon Connect Create Routing Profile", "id": "344f7aae-7090-4dd6-b74b-770d8e65694b", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"DefaultOutboundQueueId\": \"\",\n \"Description\": \"\",\n \"MediaConcurrencies\": [\n {\n \"Channel\": \"TASK\",\n \"Concurrency\": \"\"\n },\n {\n \"Channel\": \"CHAT\",\n \"Concurrency\": \"\"\n }\n ],\n \"Name\": \"\",\n \"QueueConfigs\": [\n {\n \"QueueReference\": {\n \"QueueId\": \"\",\n \"Channel\": \"\"\n },\n \"Priority\": \"\",\n \"Delay\": \"\"\n },\n {\n \"QueueReference\": {\n \"QueueId\": \"\",\n \"Channel\": \"\"\n },\n \"Priority\": \"\",\n \"Delay\": \"\"\n }\n ],\n \"Tags\": {\n \"aliqua_bc\": \"\",\n \"laboris5\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId" ], "variable": [ { "id": "61bdc558-530c-4c38-9bc6-796a6a5ce656", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." } ] }, "description": "Creates a new routing profile for the specified Amazon Connect instance." }, "response": [ { "id": "b9c432b2-7ebf-49dd-805a-15c302f5489b", "name": "Routing profile created successfully", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"DefaultOutboundQueueId\": \"\",\n \"Description\": \"\",\n \"MediaConcurrencies\": [\n {\n \"Channel\": \"TASK\",\n \"Concurrency\": \"\"\n },\n {\n \"Channel\": \"CHAT\",\n \"Concurrency\": \"\"\n }\n ],\n \"Name\": \"\",\n \"QueueConfigs\": [\n {\n \"QueueReference\": {\n \"QueueId\": \"\",\n \"Channel\": \"\"\n },\n \"Priority\": \"\",\n \"Delay\": \"\"\n },\n {\n \"QueueReference\": {\n \"QueueId\": \"\",\n \"Channel\": \"\"\n },\n \"Priority\": \"\",\n \"Delay\": \"\"\n }\n ],\n \"Tags\": {\n \"aliqua_bc\": \"\",\n \"laboris5\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"RoutingProfileArn\": \"\",\n \"RoutingProfileId\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-b9c432b2-7ebf-49dd-805a-15c302f5489b" }, { "id": "3440e254-49fa-45e8-a67a-d398e30fdd0b", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"DefaultOutboundQueueId\": \"\",\n \"Description\": \"\",\n \"MediaConcurrencies\": [\n {\n \"Channel\": \"TASK\",\n \"Concurrency\": \"\"\n },\n {\n \"Channel\": \"CHAT\",\n \"Concurrency\": \"\"\n }\n ],\n \"Name\": \"\",\n \"QueueConfigs\": [\n {\n \"QueueReference\": {\n \"QueueId\": \"\",\n \"Channel\": \"\"\n },\n \"Priority\": \"\",\n \"Delay\": \"\"\n },\n {\n \"QueueReference\": {\n \"QueueId\": \"\",\n \"Channel\": \"\"\n },\n \"Priority\": \"\",\n \"Delay\": \"\"\n }\n ],\n \"Tags\": {\n \"aliqua_bc\": \"\",\n \"laboris5\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/routing-profiles/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "routing-profiles", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-3440e254-49fa-45e8-a67a-d398e30fdd0b" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-344f7aae-7090-4dd6-b74b-770d8e65694b" } ], "id": "b724c117-8498-44ab-85ca-c86363254716", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-b724c117-8498-44ab-85ca-c86363254716" } ], "id": "1bb51975-4bd3-4240-a72f-8cf077851fe9", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-1bb51975-4bd3-4240-a72f-8cf077851fe9" }, { "name": "queues", "item": [ { "name": "{InstanceId}", "item": [ { "name": "{QueueId}", "item": [ { "name": "Amazon Connect Describe Queue", "id": "b647a4dc-8d48-430a-9e72-247a899a8408", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/queues/:InstanceId/:QueueId", "host": [ "{{baseUrl}}" ], "path": [ "queues", ":InstanceId", ":QueueId" ], "variable": [ { "id": "685bef98-e3a4-4fbb-ad78-f9fe9973feaa", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." }, { "id": "92dc1462-9474-44f1-85a2-ca175a0fb5cc", "key": "QueueId", "value": "", "description": "(Required) The identifier for the queue." } ] }, "description": "This API is in preview release for Amazon Connect and is subject to change. Describes the specified queue." }, "response": [ { "id": "7467d903-858f-4d68-9ab4-205b588e9e12", "name": "Successful response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/queues/:InstanceId/:QueueId", "host": [ "{{baseUrl}}" ], "path": [ "queues", ":InstanceId", ":QueueId" ], "variable": [ { "key": "InstanceId" }, { "key": "QueueId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"Queue\": {\n \"Name\": \"\",\n \"QueueArn\": \"\",\n \"QueueId\": \"\",\n \"Description\": \"\",\n \"OutboundCallerConfig\": {\n \"OutboundCallerIdName\": \"\",\n \"OutboundCallerIdNumberId\": \"\",\n \"OutboundFlowId\": \"\"\n },\n \"HoursOfOperationId\": \"\",\n \"MaxContacts\": \"\",\n \"Status\": \"ENABLED\",\n \"Tags\": {\n \"commodo68\": \"\",\n \"Duis3d\": \"\"\n }\n }\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-7467d903-858f-4d68-9ab4-205b588e9e12" }, { "id": "95a0a592-1531-4bd3-adbd-ba204f213c92", "name": "Queue not found", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/queues/:InstanceId/:QueueId", "host": [ "{{baseUrl}}" ], "path": [ "queues", ":InstanceId", ":QueueId" ], "variable": [ { "key": "InstanceId" }, { "key": "QueueId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": 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"originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/queues/:InstanceId?queueTypes=STANDARD&nextToken=&maxResults=", "host": [ "{{baseUrl}}" ], "path": [ "queues", ":InstanceId" ], "query": [ { "description": "The type of queue.", "key": "queueTypes", "value": "STANDARD" }, { "key": "nextToken", "value": "" }, { "key": "maxResults", "value": "" } ], "variable": [ { "key": "InstanceId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"QueueSummaryList\": [\n {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Name\": \"\",\n \"QueueType\": \"STANDARD\"\n },\n {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Name\": \"\",\n \"QueueType\": \"AGENT\"\n }\n ],\n \"NextToken\": \"\"\n}", 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The identifier of the Amazon Connect instance." } ] }, "description": "Provides information about the contact flows for the specified Amazon Connect instance. 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"options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contact/outbound-voice", "host": [ "{{baseUrl}}" ], "path": [ "contact", "outbound-voice" ] }, "description": "Places an outbound call to a contact, and then initiates the contact flow. It performs the actions in the contact flow that's specified (in ContactFlowId)." }, "response": [ { "id": "5ab3f99a-cc9b-452f-9a28-d3f11d802a68", "name": "Outbound voice contact started successfully", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"ContactFlowId\": \"\",\n \"DestinationPhoneNumber\": \"\",\n \"InstanceId\": \"\",\n \"ClientToken\": \"\",\n \"SourcePhoneNumber\": \"\",\n \"QueueId\": \"\",\n \"Attributes\": {\n \"dolor_e98\": \"\",\n \"qui_f\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contact/outbound-voice", "host": [ "{{baseUrl}}" ], "path": [ "contact", "outbound-voice" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ContactId\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-5ab3f99a-cc9b-452f-9a28-d3f11d802a68" }, { "id": "c5a67be4-1949-4e99-ba81-c86e917df1dd", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"ContactFlowId\": \"\",\n \"DestinationPhoneNumber\": \"\",\n \"InstanceId\": \"\",\n \"ClientToken\": \"\",\n \"SourcePhoneNumber\": \"\",\n \"QueueId\": \"\",\n \"Attributes\": {\n \"dolor_e98\": \"\",\n \"qui_f\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contact/outbound-voice", "host": [ "{{baseUrl}}" ], "path": [ "contact", "outbound-voice" ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-c5a67be4-1949-4e99-ba81-c86e917df1dd" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-4b7760f9-2d7a-4848-9d6d-9a51b4f8a6fc" } ], "id": "a0d2d89b-2902-4503-8da3-d19bf0aa0e8b", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-a0d2d89b-2902-4503-8da3-d19bf0aa0e8b" }, { "name": "task", "item": [ { "name": "Amazon Connect Start Task Contact", "id": "9c1ab715-68dd-4fb3-bb81-d0f93a102753", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"InstanceId\": \"\",\n \"Name\": \"\",\n \"PreviousContactId\": \"\",\n \"ContactFlowId\": \"\",\n \"Attributes\": {\n \"adipisicing63\": \"\"\n },\n \"References\": {\n \"eiusmoda5\": {},\n \"voluptate_d54\": {}\n },\n \"Description\": \"\",\n \"ClientToken\": \"\",\n \"ScheduledTime\": \"\",\n \"TaskTemplateId\": \"\",\n \"QuickConnectId\": \"\",\n \"RelatedContactId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contact/task", "host": [ "{{baseUrl}}" ], "path": [ "contact", "task" ] }, "description": "Initiates a flow to start a new task contact. For more information, see Concepts - Tasks in the Amazon Connect Administrator Guide." }, "response": [ { "id": "0c5ffb98-db9e-43b7-960e-edede918749f", "name": "Task contact started successfully", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"InstanceId\": \"\",\n \"Name\": \"\",\n \"PreviousContactId\": \"\",\n \"ContactFlowId\": \"\",\n \"Attributes\": {\n \"adipisicing63\": \"\"\n },\n \"References\": {\n \"eiusmoda5\": {},\n \"voluptate_d54\": {}\n },\n \"Description\": \"\",\n \"ClientToken\": \"\",\n \"ScheduledTime\": \"\",\n \"TaskTemplateId\": \"\",\n \"QuickConnectId\": \"\",\n \"RelatedContactId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contact/task", "host": [ "{{baseUrl}}" ], "path": [ "contact", "task" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ContactId\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-0c5ffb98-db9e-43b7-960e-edede918749f" }, { "id": "3338afd2-2a92-4bd7-b42a-43db946f7cb1", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"InstanceId\": \"\",\n \"Name\": \"\",\n \"PreviousContactId\": \"\",\n \"ContactFlowId\": \"\",\n \"Attributes\": {\n \"adipisicing63\": \"\"\n },\n \"References\": {\n \"eiusmoda5\": {},\n \"voluptate_d54\": {}\n },\n \"Description\": \"\",\n \"ClientToken\": \"\",\n \"ScheduledTime\": \"\",\n \"TaskTemplateId\": \"\",\n \"QuickConnectId\": \"\",\n \"RelatedContactId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contact/task", "host": [ "{{baseUrl}}" ], "path": [ "contact", "task" ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-3338afd2-2a92-4bd7-b42a-43db946f7cb1" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-9c1ab715-68dd-4fb3-bb81-d0f93a102753" } ], "id": "d73bdd90-ad75-47aa-bda2-7a11f166cae9", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": 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\"eu_7d\": \"\",\n \"commodo__4\": \"\"\n }\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-2cecae90-90fc-4099-9bc5-ed76e07ec692" }, { "id": "06904030-7664-448e-af28-f9b8f501022f", "name": "Contact not found", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId/attributes", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", ":ContactId", "attributes" ], "variable": [ { "key": "InstanceId" }, { "key": "ContactId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": 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"variable": [ { "key": "InstanceId" }, { "key": "ContactId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-a10659b8-fcda-40d4-9e01-06c83c9f098e" }, { "id": "aa8a0002-1233-4002-84ef-b937c19737f5", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"Attributes\": {\n \"aliqua3\": \"\",\n \"consequat4c\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId/attributes", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", 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"url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId/attributes", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", ":ContactId", "attributes" ], "variable": [ { "key": "InstanceId" }, { "key": "ContactId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-7c779417-7fbc-4997-b6d5-8a2b02445902" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-09baa25b-6633-4539-93ac-ea39d3acf778" } ], "id": "abd3f377-77a4-4edb-ab99-06a294c451a8", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-abd3f377-77a4-4edb-ab99-06a294c451a8" }, { "name": "stop", "item": [ { "name": "Amazon Connect Stop Contact", 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This call does not work for voice contacts that use the following initiation methods: DISCONNECT, TRANSFER, QUEUE_TRANSFER, CALLBACK, or EXTERNAL_OUTBOUND." }, "response": [ { "id": "e05c073d-dc7c-4e45-914b-8465f32e8ce6", "name": "Contact stopped successfully", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"InstanceId\": \"\",\n \"ContactId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId/stop", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", ":ContactId", "stop" ], "variable": [ { "key": "InstanceId" }, { "key": "ContactId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-e05c073d-dc7c-4e45-914b-8465f32e8ce6" }, { "id": "68490cac-b515-42ba-b7d6-2d96501af21e", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"InstanceId\": \"\",\n \"ContactId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId/stop", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", ":ContactId", "stop" ], "variable": [ { "key": "InstanceId" }, { "key": "ContactId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-68490cac-b515-42ba-b7d6-2d96501af21e" }, { "id": "aa998844-eadd-4ec6-8657-a26c56a65cb3", "name": "Contact not found", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"InstanceId\": \"\",\n \"ContactId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId/stop", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", ":ContactId", "stop" ], "variable": [ { "key": "InstanceId" }, { "key": "ContactId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-aa998844-eadd-4ec6-8657-a26c56a65cb3" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-b6cf2c7f-bb5c-4908-a4d0-6aab017e95d8" } ], "id": "2d1412d3-ca92-45c4-b265-69361c7aa3d0", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-2d1412d3-ca92-45c4-b265-69361c7aa3d0" }, { "name": "Amazon Connect Describe Contact", "id": "6d4e1d49-fea2-40f0-a5ed-c55578569b56", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", ":ContactId" ], "variable": [ { "id": "c1a6936f-fffb-48df-8604-0101b509e09f", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." }, { "id": "8a499913-057e-4bba-8a43-feb981948f63", "key": "ContactId", "value": "", "description": "(Required) The identifier of the contact." } ] }, "description": "This API is in preview release for Amazon Connect and is subject to change. Describes the specified contact." }, "response": [ { "id": "f01d488b-e0ec-48d2-89ad-d0f5a7245890", "name": "Successful response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", ":ContactId" ], "variable": [ { "key": "InstanceId" }, { "key": "ContactId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"Contact\": {\n \"Arn\": \"\",\n \"Id\": \"\",\n \"InitialContactId\": \"\",\n \"PreviousContactId\": \"\",\n \"Channel\": \"EMAIL\",\n \"QueueInfo\": {\n \"Id\": \"\",\n \"EnqueueTimestamp\": \"\"\n },\n \"AgentInfo\": {\n \"Id\": \"\",\n \"ConnectedToAgentTimestamp\": \"\"\n },\n \"InitiationMethod\": \"CALLBACK\",\n \"InitiationTimestamp\": \"\",\n \"DisconnectTimestamp\": \"\",\n \"LastUpdateTimestamp\": \"\"\n }\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-f01d488b-e0ec-48d2-89ad-d0f5a7245890" }, { "id": "5d79a58a-ba72-4ca7-9645-534193440eb1", "name": "Contact not found", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/contacts/:InstanceId/:ContactId", "host": [ "{{baseUrl}}" ], "path": [ "contacts", ":InstanceId", ":ContactId" ], "variable": [ { "key": "InstanceId" }, { "key": "ContactId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-5d79a58a-ba72-4ca7-9645-534193440eb1" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-6d4e1d49-fea2-40f0-a5ed-c55578569b56" } ], "id": "e8f8b468-fbef-4b04-9e18-7417d7f4c362", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-e8f8b468-fbef-4b04-9e18-7417d7f4c362" } ], "id": "dd41aefb-8b94-4345-8217-9cfcfb97d974", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-dd41aefb-8b94-4345-8217-9cfcfb97d974" } ], "id": "dfbdcb7c-6155-452d-8046-07d6b3ba3f78", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-dfbdcb7c-6155-452d-8046-07d6b3ba3f78" }, { "name": "metrics", "item": [ { "name": "historical", "item": [ { "name": "{InstanceId}", "item": [ { "name": "Amazon Connect Get Historical Metric Data", "id": "6666d76e-df7b-408b-a861-f3a129023c89", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"EndTime\": \"\",\n \"Filters\": {\n \"Queues\": [\n \"\",\n \"\"\n ],\n \"Channels\": [\n \"CHAT\",\n \"TASK\"\n ]\n },\n \"HistoricalMetrics\": [\n {\n \"Name\": \"CONTACTS_AGENT_HUNG_UP_FIRST\",\n \"Unit\": \"PERCENT\",\n \"Statistic\": \"AVG\"\n },\n {\n \"Name\": \"CONTACTS_TRANSFERRED_IN_FROM_QUEUE\",\n \"Unit\": \"COUNT\",\n \"Statistic\": \"SUM\"\n }\n ],\n \"StartTime\": \"\",\n \"Groupings\": [\n \"ROUTING_PROFILE\",\n \"ROUTING_PROFILE\"\n ],\n \"NextToken\": \"\",\n \"MaxResults\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/metrics/historical/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "metrics", "historical", ":InstanceId" ], "variable": [ { "id": "a2953dd8-7932-46f1-84b9-009b95fbd33f", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." } ] }, "description": "Gets historical metric data from the specified Amazon Connect instance. You can use this API to get historical data for Amazon Connect queues, routing profiles, agents, and contact flows." }, "response": [ { "id": "76a29134-7229-4bb4-bddf-9985f1459349", "name": "Successful response", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"EndTime\": \"\",\n \"Filters\": {\n \"Queues\": [\n \"\",\n \"\"\n ],\n \"Channels\": [\n \"CHAT\",\n \"TASK\"\n ]\n },\n \"HistoricalMetrics\": [\n {\n \"Name\": \"CONTACTS_AGENT_HUNG_UP_FIRST\",\n \"Unit\": \"PERCENT\",\n \"Statistic\": \"AVG\"\n },\n {\n \"Name\": \"CONTACTS_TRANSFERRED_IN_FROM_QUEUE\",\n \"Unit\": \"COUNT\",\n \"Statistic\": \"SUM\"\n }\n ],\n \"StartTime\": \"\",\n \"Groupings\": [\n \"ROUTING_PROFILE\",\n \"ROUTING_PROFILE\"\n ],\n \"NextToken\": \"\",\n \"MaxResults\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/metrics/historical/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "metrics", "historical", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"NextToken\": \"\",\n \"MetricResults\": [\n {\n \"Dimensions\": {\n \"Queue\": {\n \"Id\": \"\",\n \"Arn\": \"\"\n },\n \"Channel\": \"\"\n },\n \"Collections\": [\n {\n \"Metric\": {\n \"Name\": \"\",\n \"Unit\": \"\",\n \"Statistic\": \"\"\n },\n \"Value\": \"\"\n },\n {\n \"Metric\": {\n \"Name\": \"\",\n \"Unit\": \"\",\n \"Statistic\": \"\"\n },\n \"Value\": \"\"\n }\n ]\n },\n {\n \"Dimensions\": {\n \"Queue\": {\n \"Id\": \"\",\n \"Arn\": \"\"\n },\n \"Channel\": \"\"\n },\n \"Collections\": [\n {\n \"Metric\": {\n \"Name\": \"\",\n \"Unit\": \"\",\n \"Statistic\": \"\"\n },\n \"Value\": \"\"\n },\n {\n \"Metric\": {\n \"Name\": \"\",\n \"Unit\": \"\",\n \"Statistic\": \"\"\n },\n \"Value\": \"\"\n }\n ]\n }\n ]\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-76a29134-7229-4bb4-bddf-9985f1459349" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-6666d76e-df7b-408b-a861-f3a129023c89" } ], "id": "ad706b99-e3fd-4f8c-b510-5b39ff218b95", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-ad706b99-e3fd-4f8c-b510-5b39ff218b95" } ], "id": "c65f77c6-796c-4754-b9fc-d547de1dee7f", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-c65f77c6-796c-4754-b9fc-d547de1dee7f" }, { "name": "current", "item": [ { "name": "{InstanceId}", "item": [ { "name": "Amazon Connect Get Current Metric Data", "id": "ff1ac51c-828a-4720-8954-2ed13a7b117f", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"CurrentMetrics\": [\n {\n \"Name\": \"SLOTS_ACTIVE\",\n \"Unit\": \"SECONDS\"\n },\n {\n \"Name\": \"CONTACTS_IN_QUEUE\",\n \"Unit\": \"COUNT\"\n }\n ],\n \"Filters\": {\n \"Queues\": [\n \"\",\n \"\"\n ],\n \"Channels\": [\n \"VOICE\",\n \"VOICE\"\n ]\n },\n \"Groupings\": [\n \"\",\n \"\"\n ],\n \"NextToken\": \"\",\n \"MaxResults\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/metrics/current/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "metrics", "current", ":InstanceId" ], "variable": [ { "id": "12093fe0-fabc-46af-a370-60cfce638bd1", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." } ] }, "description": "Gets the real-time metric data from the specified Amazon Connect instance. For a description of each metric, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide." }, "response": [ { "id": "83a12b79-e058-41cb-97d3-675fb91d8974", "name": "Successful response", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"CurrentMetrics\": [\n {\n \"Name\": \"SLOTS_ACTIVE\",\n \"Unit\": \"SECONDS\"\n },\n {\n \"Name\": \"CONTACTS_IN_QUEUE\",\n \"Unit\": \"COUNT\"\n }\n ],\n \"Filters\": {\n \"Queues\": [\n \"\",\n \"\"\n ],\n \"Channels\": [\n \"VOICE\",\n \"VOICE\"\n ]\n },\n \"Groupings\": [\n \"\",\n \"\"\n ],\n \"NextToken\": \"\",\n \"MaxResults\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/metrics/current/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "metrics", "current", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"NextToken\": \"\",\n \"MetricResults\": [\n {\n \"Dimensions\": {},\n \"Collections\": [\n {\n \"Metric\": {},\n \"Value\": \"\"\n },\n {\n \"Metric\": {},\n \"Value\": \"\"\n }\n ]\n },\n {\n \"Dimensions\": {},\n \"Collections\": [\n {\n \"Metric\": {},\n \"Value\": \"\"\n },\n {\n \"Metric\": {},\n \"Value\": \"\"\n }\n ]\n }\n ],\n \"DataSnapshotTime\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-83a12b79-e058-41cb-97d3-675fb91d8974" }, { "id": "c5acec28-ee70-4f21-ab26-4670695349b9", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"CurrentMetrics\": [\n {\n \"Name\": \"SLOTS_ACTIVE\",\n \"Unit\": \"SECONDS\"\n },\n {\n \"Name\": \"CONTACTS_IN_QUEUE\",\n \"Unit\": \"COUNT\"\n }\n ],\n \"Filters\": {\n \"Queues\": [\n \"\",\n \"\"\n ],\n \"Channels\": [\n \"VOICE\",\n \"VOICE\"\n ]\n },\n \"Groupings\": [\n \"\",\n \"\"\n ],\n \"NextToken\": \"\",\n \"MaxResults\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/metrics/current/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "metrics", "current", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-c5acec28-ee70-4f21-ab26-4670695349b9" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-ff1ac51c-828a-4720-8954-2ed13a7b117f" } ], "id": "f0fb4cd8-e2e8-4e4d-b9ae-34cd84f70c62", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-f0fb4cd8-e2e8-4e4d-b9ae-34cd84f70c62" } ], "id": "706620e9-d9e6-4370-903f-7ed7691c8384", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-706620e9-d9e6-4370-903f-7ed7691c8384" } ], "id": "0a3b0caa-6919-4789-a700-fa24086b1350", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-0a3b0caa-6919-4789-a700-fa24086b1350" }, { "name": "search-contacts", "item": [ { "name": "Amazon Connect Search Contacts", "id": "7244cc44-f545-49df-90ec-c31e1f4c07af", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"InstanceId\": \"\",\n \"TimeRange\": {\n \"EndTime\": \"\",\n \"StartTime\": \"\",\n \"Type\": \"CONNECTED_TO_AGENT_TIMESTAMP\"\n },\n \"SearchCriteria\": {\n \"AgentIds\": [\n \"\",\n \"\"\n ],\n \"QueueIds\": [\n \"\",\n \"\"\n ],\n \"Channels\": [\n \"\",\n \"\"\n ]\n },\n \"MaxResults\": \"\",\n \"NextToken\": \"\",\n \"Sort\": {\n \"FieldName\": \"\",\n \"Order\": \"ASCENDING\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/search-contacts", "host": [ "{{baseUrl}}" ], "path": [ "search-contacts" ] }, "description": "Searches contacts in an Amazon Connect instance." }, "response": [ { "id": "15834687-a680-4124-bde0-4f16d0c0de92", "name": "Successful response", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"InstanceId\": \"\",\n \"TimeRange\": {\n \"EndTime\": \"\",\n \"StartTime\": \"\",\n \"Type\": \"CONNECTED_TO_AGENT_TIMESTAMP\"\n },\n \"SearchCriteria\": {\n \"AgentIds\": [\n \"\",\n \"\"\n ],\n \"QueueIds\": [\n \"\",\n \"\"\n ],\n \"Channels\": [\n \"\",\n \"\"\n ]\n },\n \"MaxResults\": \"\",\n \"NextToken\": \"\",\n \"Sort\": {\n \"FieldName\": \"\",\n \"Order\": \"ASCENDING\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/search-contacts", "host": [ "{{baseUrl}}" ], "path": [ "search-contacts" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"Contacts\": [\n {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Channel\": \"TASK\",\n \"InitiationMethod\": \"\",\n \"InitiationTimestamp\": \"\",\n \"DisconnectTimestamp\": \"\"\n },\n {\n \"Id\": \"\",\n \"Arn\": \"\",\n \"Channel\": \"EMAIL\",\n \"InitiationMethod\": \"\",\n \"InitiationTimestamp\": \"\",\n \"DisconnectTimestamp\": \"\"\n }\n ],\n \"NextToken\": \"\",\n \"TotalCount\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-15834687-a680-4124-bde0-4f16d0c0de92" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-7244cc44-f545-49df-90ec-c31e1f4c07af" } ], "id": "1bbd69fb-e972-4131-a8f7-db03bf0aa61f", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-1bbd69fb-e972-4131-a8f7-db03bf0aa61f" }, { "name": "tags", "item": [ { "name": "{ResourceArn}", "item": [ { "name": "Amazon Connect List Tags for Resource", "id": "fc018a46-bbe7-4936-a9f6-d850b4403248", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/tags/:ResourceArn", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "variable": [ { "id": "1bb00bff-024a-4d19-9a4c-4f46169733af", "key": "ResourceArn", "value": "", "description": "(Required) The Amazon Resource Name (ARN) of the resource." } ] }, "description": "Lists the tags for the specified resource." }, "response": [ { "id": "6b2078e9-17bf-4b00-bd9b-cfd944ab071b", "name": "Successful response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/tags/:ResourceArn", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "variable": [ { "key": "ResourceArn" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"tags\": {\n \"Excepteur2a6\": \"\",\n \"anim33\": \"\"\n }\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-6b2078e9-17bf-4b00-bd9b-cfd944ab071b" }, { "id": "671a9173-76ec-47e7-9fee-b0aaffc6a279", "name": "Bad request", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/tags/:ResourceArn", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "variable": [ { "key": "ResourceArn" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-671a9173-76ec-47e7-9fee-b0aaffc6a279" }, { "id": "cef15c16-18d4-4dec-9873-8d5d8f035553", "name": "Resource not found", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/tags/:ResourceArn", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "variable": [ { "key": "ResourceArn" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-cef15c16-18d4-4dec-9873-8d5d8f035553" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-fc018a46-bbe7-4936-a9f6-d850b4403248" }, { "name": "Amazon Connect Tag Resource", "id": "02838362-5463-4ce0-b3d4-fcd3aa3de965", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"tags\": {\n \"do9\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/tags/:ResourceArn", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "variable": [ { "id": "26b9c428-89dc-4a81-be12-a4cf3fe6d9ed", "key": "ResourceArn", "value": "", "description": "(Required) The Amazon Resource Name (ARN) of the resource." } ] }, "description": "Adds the specified tags to the specified resource." }, "response": [ { "id": "29eb0b2f-c2fd-4e5d-9aef-105c9a948684", "name": "Tags added successfully", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"tags\": {\n \"do9\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/tags/:ResourceArn", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "variable": [ { "key": "ResourceArn" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-29eb0b2f-c2fd-4e5d-9aef-105c9a948684" }, { "id": "499f46e8-77a0-4ff6-be36-063d2caf337c", "name": "Bad request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "body": { "mode": "raw", "raw": "{\n \"tags\": {\n \"do9\": \"\"\n }\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/tags/:ResourceArn", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "variable": [ { "key": "ResourceArn" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-499f46e8-77a0-4ff6-be36-063d2caf337c" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-02838362-5463-4ce0-b3d4-fcd3aa3de965" }, { "name": "Amazon Connect Untag Resource", "id": "f7f6ee2c-0ea9-49d9-8f6a-78763e21f3a8", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/tags/:ResourceArn?tagKeys=&tagKeys=", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "query": [ { "description": "(Required) The tag keys.", "key": "tagKeys", "value": "" }, { "description": "(Required) The tag keys.", "key": "tagKeys", "value": "" } ], "variable": [ { "id": "c79cc52b-6a23-4c82-837b-eca28dc175b1", "key": "ResourceArn", "value": "", "description": "(Required) The Amazon Resource Name (ARN) of the resource." } ] }, "description": "Removes the specified tags from the specified resource." }, "response": [ { "id": "4eb7656b-a6e2-4b11-8b4c-c52f6aa788de", "name": "Tags removed successfully", "originalRequest": { "method": "DELETE", "header": [ { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/tags/:ResourceArn?tagKeys=", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "query": [ { "description": "(Required) The tag keys.", "key": "tagKeys", "value": "" } ], "variable": [ { "key": "ResourceArn" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-4eb7656b-a6e2-4b11-8b4c-c52f6aa788de" }, { "id": "4d4ac7a3-1e99-4cfc-8260-37cee9bfa3b8", "name": "Bad request", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/tags/:ResourceArn?tagKeys=", "host": [ "{{baseUrl}}" ], "path": [ "tags", ":ResourceArn" ], "query": [ { "description": "(Required) The tag keys.", "key": "tagKeys", "value": "" } ], "variable": [ { "key": "ResourceArn" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-4d4ac7a3-1e99-4cfc-8260-37cee9bfa3b8" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-f7f6ee2c-0ea9-49d9-8f6a-78763e21f3a8" } ], "id": "8ac1db47-aee6-47ff-9163-41d015b94170", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-8ac1db47-aee6-47ff-9163-41d015b94170" } ], "id": "6e5d1677-b79b-420d-b4cb-3853872e84fa", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-6e5d1677-b79b-420d-b4cb-3853872e84fa" }, { "name": "federation-token", "item": [ { "name": "{InstanceId}", "item": [ { "name": "Amazon Connect Get Federation Token", "id": "4c6f23a2-9a69-4f68-bf5d-8e8753acd918", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/federation-token/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "federation-token", ":InstanceId" ], "variable": [ { "id": "3114ffd2-dfbd-4cf8-b874-6c054546bf8b", "key": "InstanceId", "value": "", "description": "(Required) The identifier of the Amazon Connect instance." } ] }, "description": "Retrieves a token for federation. This API doesn't support root users. If you try to invoke GetFederationToken with root credentials, an error message similar to the following one appears." }, "response": [ { "id": "99af7347-a5cc-4b3a-86f0-9b5105b8a7e3", "name": "Successful response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/federation-token/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "federation-token", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"Credentials\": {\n \"AccessToken\": \"\",\n \"AccessTokenExpiration\": \"\",\n \"RefreshToken\": \"\",\n \"RefreshTokenExpiration\": \"\"\n }\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-99af7347-a5cc-4b3a-86f0-9b5105b8a7e3" }, { "id": "fead71e1-5d80-4005-9b70-4ece8d584d93", "name": "Bad request", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: bearer", "key": "Authorization", "value": "Bearer " } ], "url": { "raw": "{{baseUrl}}/federation-token/:InstanceId", "host": [ "{{baseUrl}}" ], "path": [ "federation-token", ":InstanceId" ], "variable": [ { "key": "InstanceId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"message\": \"\",\n \"code\": \"\"\n}", "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-fead71e1-5d80-4005-9b70-4ece8d584d93" } ], "createdAt": "2026-06-05T15:02:52.000Z", "updatedAt": "2026-06-05T15:02:52.000Z", "uid": "35240-4c6f23a2-9a69-4f68-bf5d-8e8753acd918" } ], "id": "d2ba919e-6bdd-465f-904b-97bf973ce3ef", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-d2ba919e-6bdd-465f-904b-97bf973ce3ef" } ], "id": "1de74691-08dd-4cb4-9db2-0c5ca1fd637e", "createdAt": "2026-06-05T15:02:51.000Z", "updatedAt": "2026-06-05T15:02:51.000Z", "uid": "35240-1de74691-08dd-4cb4-9db2-0c5ca1fd637e" } ], "auth": { "type": "bearer", "bearer": [ { "key": "token", "value": "{{bearerToken}}", "type": "string" } ] }, "variable": [ { "key": "baseUrl", "value": "https://connect.amazonaws.com" } ] }