aid: apptentive
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - rate-limits
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/apptentive.png
name: Apptentive
description: >-
  Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and
  in-app feedback platform used to run surveys, message prompts (Notes), ratings/review
  prompts, and Fan Signals inside iOS, Android, React Native, and web apps. Its public Data
  API at data.apptentive.com gives customers read-only export and analytics access to app
  metrics (active users, retention, Love Percent, Net Fan Score, ratings, reviews), survey
  and note reporting, and raw people, device, conversation, and message records, plus a
  GDPR/CCPA data-request endpoint. Authentication is an X-API-KEY header issued and scoped
  from the Alchemer Digital dashboard; the service is SOC 2 Type 2 and ISO 27001 certified.
url: https://raw.githubusercontent.com/api-evangelist/apptentive/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- gv
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Enterprise
- Mobile
- Customer Feedback
- Surveys
- Analytics
- Customer Engagement
- Voice of Customer
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: apptentive:apptentive-experimental-api
  name: Apptentive Experimental API
  description: experimental data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Experimental
  tags_raw:
  - experimental
  properties:
  - type: OpenAPI
    url: openapi/apptentive-experimental-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-info-api
  name: Apptentive Info API
  description: info endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Info
  tags_raw:
  - info
  properties:
  - type: OpenAPI
    url: openapi/apptentive-info-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-metrics-api
  name: Apptentive Metrics API
  description: metrics data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Metrics
  tags_raw:
  - metrics
  properties:
  - type: OpenAPI
    url: openapi/apptentive-metrics-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
- aid: apptentive:apptentive-raw-api
  name: Apptentive Raw API
  description: raw data endpoints
  humanURL: https://help.alchemer.com/help/alchemer-digital-api
  baseURL: https://data.apptentive.com
  tags:
  - Raw
  tags_raw:
  - raw
  properties:
  - type: OpenAPI
    url: openapi/apptentive-raw-api-openapi.yml
  - type: ErrorCatalog
    url: errors/apptentive-problem-types.yml
  - type: DataModel
    url: data-model/apptentive-data-model.yml
  - type: RateLimits
    url: rate-limits/apptentive-rate-limits.yml
common:
- type: CapabilityMap
  url: capabilities/apptentive-capability-edges.yml
  name: Apptentive Business Capability Map
- type: RateLimits
  url: rate-limits/apptentive-rate-limits.yml
- type: Overlay
  url: overlays/apptentive-openapi-overlay.yaml
- type: DomainSecurity
  url: security/apptentive-domain-security.yml
- type: AgenticAccess
  url: agentic-access/apptentive-agentic-access.yml
- type: Authentication
  url: authentication/apptentive-authentication.yml
- type: Packages
  url: packages/apptentive-packages.yml
- type: SDKs
  url: packages/apptentive-packages.yml
- type: X-MCPServerCandidate
  url: mcp/apptentive-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/apptentive-llms.txt
- type: Conventions
  url: conventions/apptentive-conventions.yml
- type: Conformance
  url: conformance/apptentive-conformance.yml
- type: Compliance
  url: https://www.alchemer.com/security/
- type: TrustCenter
  url: security/apptentive-trust-center.yml
- type: Lifecycle
  url: lifecycle/apptentive-lifecycle.yml
- type: StatusPage
  url: https://status.apptentive.com
- type: AgentSkill
  url: skills/_index.yml
- type: Documentation
  url: https://help.alchemer.com/help/alchemer-digital-api
- type: GitHubOrganization
  url: https://github.com/apptentive
- type: TermsOfService
  url: https://www.alchemer.com/apptentive-master-service-agreement/
- type: Support
  url: https://help.alchemer.com/
- type: Blog
  url: https://www.alchemer.com/resources/blog/
- type: Website
  url: http://apptentive.com
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence