# Atom & Bits

> Ian Harman (VP Provider) runs Atom & Bits from Chattanooga, Tennessee. Atom & Bits is his practice for healthcare and finance systems: advisory work, fractional CTO leadership, and AI builds. He finds the real problem underneath, builds what a team will actually use, and gets it through compliance and into production.

Ian has spent 15 years building products for health systems, insurers, and fintech. He co-founded TheraMatch, which TPN.health acquired. He was VP, Provider Networks & Technology at TPN.health from Feb 2025 to Aug 2026. He reads every message himself and replies within two business days. Leave out patient names and other health details.

## Who it is for

- Founders and operators whose demand is outrunning intake, onboarding, or billing, and who need to find what is slowing them down, decide what to build, and lead the work.
- Chattanooga businesses, starting with manufacturing and logistics, that want AI and automation fitted to how their people work. That work is Corridor Robotics.
- Independent practices that want insurance billing taken off their plate. That product is Claims Native, on its own site.

## Offers

- [Product & AI assessment](https://atomandbits.com/ai-fit-review/): A two-week, fixed-fee assessment to choose the build that will matter most to your customers and your team. You leave with a recommendation you can explain to your board or leadership, what it will take in cost, team and timeline, and a 90-day plan you can start the next Monday. The fee is agreed before the work starts. It begins with a 15-minute call.
- [Agent workflow pilot](https://atomandbits.com/agent-workflows/): A pilot gives one repeated task to an AI agent, with a person approving the steps that matter, so your team gets those hours back. You get a working agent on one real workflow, an honest count of the time it saved with review time included, and a clear yes or no on whether to expand it.
- [Fractional leadership](https://atomandbits.com/product-technology-leadership/): A seasoned product and technology leader, without the full-time hire. A set number of days a month, a seat in leadership meetings, and ownership of the product and technology decisions you hand him.
- [Corridor Robotics](https://atomandbits.com/corridor/): A Chattanooga team that finds where AI and automation pay off, builds it around your people, and keeps it running. Starting with manufacturing and logistics.
- [Claims Native](https://claimsnative.com/): Insurance billing for an independent practice. Claims Native checks coverage, files every claim, chases every payer, and posts every payment back into the EHR.

## Proof

- [PerfectServe](https://atomandbits.com/work/perfectserve/): First product manager as the company grew from $2M to $40M ARR, including 10 health-system rollouts.
- [BlueCross BlueShield of Tennessee](https://atomandbits.com/work/bcbst/): Digital products for 3.5 million members. NPS above 60. Digital adoption more than doubled.
- [TheraMatch](https://atomandbits.com/work/theramatch/): Co-founded, then acquired by TPN.health. TheraMatch and TPN Match reached $1M+ ARR and 1M members in under 12 months.
- [TPN Match](https://atomandbits.com/work/tpn-match/): The claims and payments platform behind 150,000+ clinicians.
- [CraftingCopy](https://craftingcopy.ai/): Product direction and technology for AI content workflows, with brand guidance and human review.
- [Paragon Truss](https://atomandbits.com/work/paragon-truss/): $500K annual enterprise contract.
- [One to One Health](https://atomandbits.com/work/one-to-one-health/): The company’s first AI product cut charting time from 22 to 17.5 minutes per encounter.

## How to engage

- [Contact](https://atomandbits.com/contact/): Tell Ian what’s waiting on the next step. He reads every message himself and replies within two business days.
- Email: Ian@atomandbits.com
- Phone: +1-865-803-5050
- [Book a 15-minute call](https://calendar.app.google/tGnKdarePLAwGfhW8)
- [LinkedIn](https://www.linkedin.com/in/ianjharman)

## About

- [About Ian Harman](https://atomandbits.com/ian-harman/): Background, the TPN role, education (MBA, Finance and Analytics, University of Tennessee, Haslam College of Business; BA, International Business, Maryville College), and life in Chattanooga. Board member, The Mission Chattanooga.
- [How I work](https://atomandbits.com/how-i-work/): He prepares before a meeting, learns from the people who do the job every day, and says the uncomfortable thing out loud.
- [Case studies](https://atomandbits.com/work/)

## Writing

- [Guides and essays](https://atomandbits.com/writing/)
- [Should a cash-pay practice accept insurance?](https://atomandbits.com/guides/should-cash-pay-practice-accept-insurance/)
- [Can you accept insurance without hiring a biller?](https://atomandbits.com/guides/accept-insurance-without-hiring-biller/)
- [How to choose a healthcare CTO and product partner](https://atomandbits.com/guides/how-to-choose-a-healthcare-cto/)
- [What healthtech founders underestimate about payers](https://atomandbits.com/insights/what-healthtech-founders-underestimate-about-payers/)
- [Why automated healthcare claims need explicit control states](https://atomandbits.com/insights/why-automated-claims-need-control-states/)
- [From clinical matching to a behavioral health operating system](https://atomandbits.com/insights/from-clinical-matching-to-operating-system/)

## Policies

- [Privacy policy](https://atomandbits.com/privacy-policy)
- [Support](https://atomandbits.com/support)