# Bifröst Orbit documentation > Guides and reference for Bifröst Orbit, which gives an organisation one sign-in for its tools, and the satellites that run on it: CMS Orbit (a headless CMS for websites and apps), Travel Orbit (trips, bookings and payments through the organisation's own Stripe account), Commerce Orbit (products, orders and B2B sales through the organisation's own Stripe account, with an optional ERP connection), Careers Orbit (jobs, career pages, applications and hiring) and Insights Orbit (website and app analytics without cookies). Key facts: - Bifröst Orbit: One sign-in for your people, with organisations, regions and the satellites they use. Guides: https://docs.bifrostorbit.com/orbit/ - CMS Orbit: Pages, content and campaigns for every website and app, with reviews, translation and AI agents. Guides: https://docs.bifrostorbit.com/cms/ - Travel Orbit: Trips, bookings and payments, taken through your own Stripe account, with a portal for travellers. Guides: https://docs.bifrostorbit.com/travel/ - Commerce Orbit: Products, stock and orders for shoppers and businesses, paid through your own Stripe account, with an optional ERP connection. Guides: https://docs.bifrostorbit.com/commerce/ - Presence Orbit: Every review of every location in one inbox, fair review requests by email, text and QR code, Google listings and posts, and a Presence Score you can explain. Guides: https://docs.bifrostorbit.com/presence/ - Booking Orbit: Appointments with your people at every location, in person or online, with a booking page, an assistant that understands everyday wording, reminders, payments through your own Stripe and calendars that stay in step. Guides: https://docs.bifrostorbit.com/booking/ - Careers Orbit: Jobs, career pages and applications, with a shared pipeline, interviews, offers and e-signature for your hiring team. Guides: https://docs.bifrostorbit.com/careers/ - Insights Orbit: Visitors, sources and goals for every website and app, counted without cookies. Guides: https://docs.bifrostorbit.com/insights/ - CMS Orbit works with any stack (JSON over a plain HTTP API, plus GraphQL), with SDKs for JavaScript and TypeScript (@bifrost-orbit-cms/sdk on npm), PHP, Swift and Kotlin, a visual editor with live preview, webhooks and an MCP server for AI agents. - Careers Orbit has a delivery API, a management API, GraphQL, webhooks and SDKs for JavaScript (@bifrost-orbit-careers/sdk on npm), PHP, Swift and Kotlin. - Travel Orbit has a booking API, GraphQL, events and an MCP server. Commerce Orbit has a Storefront API (REST and GraphQL), a management API, events and an MCP server. Insights Orbit has a script, a server API, a raw event API, GraphQL and an MCP server. - Bifröst Orbit and its data are hosted in the EU. Every page is also available as markdown: replace the slash at the end of its address with `.md`, as in the links below. [llms-full.txt](https://docs.bifrostorbit.com/llms-full.txt) has every page in one file. ## Bifröst Orbit: Using Bifröst Orbit, Get started - [Your first day in Bifröst Orbit](https://docs.bifrostorbit.com/orbit/everyone/getting-started.md): Sign in, find your satellites, and see what is waiting for you. - [Signing in](https://docs.bifrostorbit.com/orbit/everyone/signing-in.md): Sign in with your work email, through Microsoft, Google or a code sent to you, and what to do when it does not work. - [The Orbit app for iPhone](https://docs.bifrostorbit.com/orbit/everyone/orbit-app.md): Sign in to the Orbit app with your usual sign-in, choose which notifications reach your phone, and sign the app out from your account on the web. ## Bifröst Orbit: Using Bifröst Orbit, Daily work - [Find your work](https://docs.bifrostorbit.com/orbit/everyone/find-your-work.md): Use Home, Tasks, search and the region picker to see what needs you across every satellite. - [Your profile, notifications and the tour](https://docs.bifrostorbit.com/orbit/everyone/make-it-yours.md): Change your name and picture, keep up with notifications and your inbox, take the welcome tour again, and delete your account. ## Bifröst Orbit: Using Bifröst Orbit, How it works - [How access works](https://docs.bifrostorbit.com/orbit/everyone/how-access-works.md): Accounts, organisations, satellites and roles, and why you see what you see. - [Status and Exchange](https://docs.bifrostorbit.com/orbit/everyone/status-and-exchange.md): How Orbit shows the health of each satellite and the events moving between them. ## Bifröst Orbit: Using Bifröst Orbit, Help - [Get help from our team](https://docs.bifrostorbit.com/orbit/everyone/get-help.md): Ask the Bifröst Orbit team a question in the support chat, and what happens after you send it. - [Glossary](https://docs.bifrostorbit.com/orbit/everyone/glossary.md): The words used across Bifröst Orbit. ## Bifröst Orbit: Running an organisation, Get started - [Start a free trial](https://docs.bifrostorbit.com/orbit/admins/start-a-trial.md): Create your free Orbit account and organisation, set it up, and try CMS Orbit free for 14 days, with no card. ## Bifröst Orbit: Running an organisation, Members and access - [Add and manage members](https://docs.bifrostorbit.com/orbit/admins/manage-members.md): Add people to your organisation, choose their role and satellites, and remove them. - [How membership works](https://docs.bifrostorbit.com/orbit/admins/how-membership-works.md): Why Orbit decides who is in your organisation, and how satellites follow it. ## Bifröst Orbit: Running an organisation, Sign-in and SSO - [Choose how your people sign in](https://docs.bifrostorbit.com/orbit/admins/set-up-sign-in.md): Allow email codes or SSO, and require SSO for your company's email domains. - [Set up your Microsoft Entra app](https://docs.bifrostorbit.com/orbit/admins/set-up-entra-app.md): Register an app in Microsoft Entra, step by step, so your people can sign in to Bifröst Orbit with their work accounts. - [Connect Microsoft SSO](https://docs.bifrostorbit.com/orbit/admins/connect-microsoft-sso.md): Register your own app in Microsoft Entra, connect it to your organisation, and give access from Microsoft app roles. - [Connect Google SSO](https://docs.bifrostorbit.com/orbit/admins/connect-google-sso.md): Let your people sign in with their Google Workspace accounts, and choose what they get when they join. ## Bifröst Orbit: Running an organisation, Organisation - [Add your regions](https://docs.bifrostorbit.com/orbit/admins/regions.md): Add the regions your organisation works in, each with a time zone, so people can pick one at the top of Orbit. - [Organisation settings](https://docs.bifrostorbit.com/orbit/admins/organisation-settings.md): Rename your organisation, add its logo, what its address and suspension mean, and how to delete it. ## Bifröst Orbit: Running an organisation, Plans and billing - [Plans and billing](https://docs.bifrostorbit.com/orbit/admins/plans-and-billing.md): How pricing works, what happens when a trial ends, and how owners choose, change or cancel a satellite's plan. ## CMS Orbit: Using CMS Orbit, Get started - [Your first page, from draft to live](https://docs.bifrostorbit.com/cms/editors/getting-started.md): Create a page, add blocks, preview it on every device and put it live, in about ten minutes. - [Your first campaign](https://docs.bifrostorbit.com/cms/editors/first-campaign.md): Build a landing page, a banner with a countdown and a follow-up, and a popup, all in Staging. - [How CMS Orbit is organised](https://docs.bifrostorbit.com/cms/editors/how-the-cms-is-organised.md): Organisations, spaces, environments, regions and languages, and why the scope in the top bar matters. ## CMS Orbit: Using CMS Orbit, Pages and content - [Edit a page](https://docs.bifrostorbit.com/cms/editors/edit-a-page.md): Blocks, fields, the live preview, autosave, undo and the page settings. - [Edit pages on your phone](https://docs.bifrostorbit.com/cms/editors/edit-in-the-app.md): Edit any page or entry in the Orbit app for iPhone: every block and field, drag and drop, autosave, undo, the media library and publishing. - [Compare and restore versions](https://docs.bifrostorbit.com/cms/editors/version-history.md): See how a page looked in any earlier version next to your draft, on the real website, check what changed, and bring a version back. - [Upload, crop and describe images](https://docs.bifrostorbit.com/cms/editors/media.md): Add files to the library, write alt text, crop for different sizes, and record consent for before-and-after photos. - [Add images to a page](https://docs.bifrostorbit.com/cms/editors/images-in-pages.md): Choose an image from the media library or drop a new one onto a field, crop it for its place, and make sure it has alt text. - [Build a menu](https://docs.bifrostorbit.com/cms/editors/navigation.md): Add, nest and reorder menu items, link them to pages or addresses, and hide items for later. - [Reuse a section on many pages](https://docs.bifrostorbit.com/cms/editors/shared-sections.md): Make a block shared, add it to other pages, edit it in place, and copy and paste blocks between pages. - [Restore something deleted](https://docs.bifrostorbit.com/cms/editors/bin-and-restore.md): Deleting moves things to the bin, where they can be brought back. Erasing for good is for the Owner. - [When someone else is editing](https://docs.bifrostorbit.com/cms/editors/editing-together.md): Only one person edits a page at a time. See who is there, ask to take over, or hand it over. - [Tag content with taxonomies](https://docs.bifrostorbit.com/cms/editors/taxonomies.md): Create shared lists of terms, such as brands or activities, and use them to tag and filter content. - [Choose how a collection is edited](https://docs.bifrostorbit.com/cms/editors/collections.md): Open a collection's entries in the full editor with a live preview, like pages, or in a side panel beside the list, like FAQ entries. ## CMS Orbit: Using CMS Orbit, Publishing and reviews - [Publish, schedule and take offline](https://docs.bifrostorbit.com/cms/editors/publish-and-schedule.md): Put a page live now or at a set time, take it offline, and go back to an earlier version. - [Send a page for review, and approve one](https://docs.bifrostorbit.com/cms/editors/send-for-review.md): Ask for sign-off on a page, follow its progress, and approve or ask for changes. - [Use approved claims and disclaimers](https://docs.bifrostorbit.com/cms/editors/claims.md): Place approved wording on pages from the region's library, so a change reaches every page at once. - [Keep product pages reviewed](https://docs.bifrostorbit.com/cms/editors/review-dates.md): Review-by dates make sure someone checks a page's claims are still right, with reminders before the date. - [Put several changes live together](https://docs.bifrostorbit.com/cms/editors/releases.md): Group pages into a release and publish them at the same moment, now or on a schedule. - [Page statuses](https://docs.bifrostorbit.com/cms/editors/statuses.md): What Draft, Live, Live · edited, In review, Scheduled and the other labels mean. - [How publishing works](https://docs.bifrostorbit.com/cms/editors/how-publishing-works.md): Drafts and published versions, approval, schedules, and how quickly the website shows a change. - [Governance: keeping claims right and the brand consistent](https://docs.bifrostorbit.com/cms/editors/governance.md): The controls that keep safety and product content accurate and compliant, and how they fit together. ## CMS Orbit: Using CMS Orbit, Campaigns - [Count down to the end of a campaign](https://docs.bifrostorbit.com/cms/editors/countdowns.md): Choose whether a countdown follows its banner, popup or landing page's schedule, or counts to a date of its own. - [Hand a banner over when its countdown ends](https://docs.bifrostorbit.com/cms/editors/banner-follow-ups.md): Set the banner that takes over the second another one ends, such as when a sale's countdown reaches zero. - [Publish an emergency banner](https://docs.bifrostorbit.com/cms/editors/emergency-banner.md): Put a notice on every page at once, without review or a release, when something urgent happens. ## CMS Orbit: Using CMS Orbit, SEO - [Fix missing addresses and broken links](https://docs.bifrostorbit.com/cms/editors/not-found-and-broken-links.md): Find the addresses visitors could not reach and the links inside the CMS that lead nowhere, and mend them with redirects or edits. - [Improve SEO health](https://docs.bifrostorbit.com/cms/editors/seo-health.md): Read the score, start with the quick wins, fix issues page by page, and keep metadata complete. - [Edit search titles and descriptions](https://docs.bifrostorbit.com/cms/editors/seo-metadata.md): Check and change how every page looks in search results, write titles and descriptions in bulk with AI, and leave warnings that are right for a page. - [Create and import redirects](https://docs.bifrostorbit.com/cms/editors/redirects.md): Send visitors from an old address to a new one, by hand or many at once from a spreadsheet, and export what you have. ## CMS Orbit: Using CMS Orbit, Regions and languages - [Copy a page to another region or language](https://docs.bifrostorbit.com/cms/editors/copy-to-another-region.md): Make a linked copy, keep regional values such as prices, and pull later changes from the source. - [Languages, regions and search engines (hreflang)](https://docs.bifrostorbit.com/cms/editors/languages-in-search.md): How CMS Orbit tells search engines which pages are the same page in another language or region, what x-default is, and how to read and fix the Languages checks. ## CMS Orbit: Using CMS Orbit, AI - [Let an AI assistant draft content](https://docs.bifrostorbit.com/cms/editors/ai-assistants.md): Connect an assistant such as Claude so it can draft, edit and check content for you, and tidy up its own drafts. Nothing it does goes live without a person. - [Write with AI](https://docs.bifrostorbit.com/cms/editors/write-with-ai.md): Draft, improve, shorten or simplify text in any text field with AI, and describe images for alt text and captions, in the page's language and your organisation's tone of voice. You decide what is used. - [Set up writing with AI](https://docs.bifrostorbit.com/cms/editors/set-up-ai-writing.md): Add your organisation's AI key, choose a model, set the writing guidelines, and decide where on the website editors can write with AI. ## CMS Orbit: Using CMS Orbit, Reports - [Read the reports](https://docs.bifrostorbit.com/cms/editors/reports.md): See how much was changed and published, how fresh the content is, the SEO trend, AI writing and API use. - [See how pages and campaigns do](https://docs.bifrostorbit.com/cms/editors/insights.md): Visitors, sources, scroll depth, goals and Google searches for each page, visitors and conversions in lists, and views and clicks for banners and popups, with variants side by side, from Insights Orbit. ## CMS Orbit: Using CMS Orbit, Travel Orbit - [Use Travel Orbit on your pages](https://docs.bifrostorbit.com/cms/editors/use-travel-orbit.md): Connect the space to Travel Orbit, then show trips, departures and book buttons with prices and places that stay current. - [Trip, destination and guide page templates](https://docs.bifrostorbit.com/cms/editors/travel-page-templates.md): Lay out every trip, destination and guide page once. Travel Orbit fills in each one, so a new trip gets its page by itself. ## CMS Orbit: Using CMS Orbit, Spaces and settings - [Give someone access](https://docs.bifrostorbit.com/cms/editors/people-and-access.md): Add people to a space, choose their role, and limit them to some regions. - [Create a space](https://docs.bifrostorbit.com/cms/editors/create-a-space.md): Add a new website to your organisation, choose what it starts with, and get it ready for its first page. - [Change a space's settings](https://docs.bifrostorbit.com/cms/editors/space-settings.md): Name a space, choose what the website does when a page is missing, set its time zone, and duplicate, export, import or remove it. - [Organisation settings, audit log and publishing history](https://docs.bifrostorbit.com/cms/editors/organisation-pages.md): Change the organisation's name and content defaults, see who changed what across every space, and see what has gone live on a website. - [Change site settings](https://docs.bifrostorbit.com/cms/editors/site-settings.md): Edit what the whole website shares, such as contact details, the footer text and the buttons in the header. - [Orbit connections](https://docs.bifrostorbit.com/cms/editors/orbit-connections.md): See what this space shares with Orbit's other satellites, connect it to Travel Orbit, Commerce Orbit, Careers Orbit, Presence Orbit, Booking Orbit or an Insights Orbit site, and find where each connection is set up. - [Roles and permissions](https://docs.bifrostorbit.com/cms/editors/roles-and-permissions.md): What each built-in role can do, permission by permission. Built from the same definitions the CMS checks. ## CMS Orbit: Using CMS Orbit, Help - [Keyboard shortcuts](https://docs.bifrostorbit.com/cms/editors/keyboard-shortcuts.md): The keys that save time in the CMS. - [Glossary](https://docs.bifrostorbit.com/cms/editors/glossary.md): The words the CMS uses, in one place. ## CMS Orbit: Using CMS Orbit, Commerce Orbit - [Use Commerce Orbit on your pages](https://docs.bifrostorbit.com/cms/editors/use-commerce-orbit.md): Connect the space to Commerce Orbit, then show products, collections and add to cart buttons with prices and stock that stay current. ## CMS Orbit: Using CMS Orbit, Presence Orbit - [Show reviews from Presence Orbit](https://docs.bifrostorbit.com/cms/editors/use-presence-orbit.md): Connect the space to Presence Orbit, then show a location's reviews, its rating and a link to leave a review, always current. ## CMS Orbit: Using CMS Orbit, Booking Orbit - [Use Booking Orbit on your pages](https://docs.bifrostorbit.com/cms/editors/use-booking-orbit.md): Connect the space to a Booking Orbit location, then show services, free times and your team, and take bookings on your own pages. ## CMS Orbit: Using CMS Orbit, Careers Orbit - [Use Careers Orbit on your pages](https://docs.bifrostorbit.com/cms/editors/use-careers-orbit.md): Connect the space to Careers Orbit, then show open roles and featured jobs that stay current, with a link to apply. ## CMS Orbit: For developers, Get started - [Connect a website to CMS Orbit](https://docs.bifrostorbit.com/cms/developers/connect-a-website.md): Every step from an empty Next.js app to a website that renders CMS pages, previews drafts in the editor and refreshes the moment editors publish, with every file in full. - [Connect a website without Next.js](https://docs.bifrostorbit.com/cms/developers/connect-any-website.md): Use the SDK from any JavaScript framework, or call the delivery API over plain HTTP from any language, with preview and refresh on publish. - [How your website and CMS Orbit work together](https://docs.bifrostorbit.com/cms/developers/how-it-works.md): The parts involved when a website shows CMS content, what each one does, and what happens when a visitor opens a page, an editor previews and an editor publishes. ## CMS Orbit: For developers, Build your website - [Render components](https://docs.bifrostorbit.com/cms/developers/render-blocks.md): Draw the components editors place on pages with your own React components: the registry, the props each component gets, nested blocks and slots, images, rich text, links, shared sections, client components and the click-to-select preview. - [Menus, site-wide content and lists](https://docs.bifrostorbit.com/cms/developers/menus-globals-and-lists.md): Read menus, site-wide entries such as a header or footer, index pages with pagination, filters and search, entries without an address such as FAQs, and references between entries, with the SDK. - [Trip, destination and guide pages](https://docs.bifrostorbit.com/cms/developers/travel-pages.md): How pages built from Travel Orbit's templates are delivered, and how to render them with the SDK. - [Products and collections from Commerce Orbit](https://docs.bifrostorbit.com/cms/developers/commerce-blocks.md): How Product, Products and Collection fields and the Commerce Orbit blocks are delivered, and how to render them. - [Appointments from Booking Orbit](https://docs.bifrostorbit.com/cms/developers/booking-blocks.md): How Service, Services and People fields and the Booking Orbit blocks are delivered, and how to take bookings on your own pages with the Booking Orbit SDK. - [Set up the live preview](https://docs.bifrostorbit.com/cms/developers/preview.md): Let editors see drafts in your website inside the CMS editor, and click blocks to select them. - [Render banners, popups and countdowns](https://docs.bifrostorbit.com/cms/developers/render-campaigns.md): Show the live banner and popup for a page, preview both on your website as editors type, tick countdowns on the CMS clock, and swap to a follow-up banner on time. - [Regions and languages](https://docs.bifrostorbit.com/cms/developers/regions-and-languages.md): Build a website with several regions or languages: address patterns and the folders for each, reading the right region and language, fallbacks and notices, hreflang, language switchers, previews and cache refresh per region. - [Design blocks and sections](https://docs.bifrostorbit.com/cms/developers/design-components.md): Plan and build the blocks editors place on pages, step by step, so every page has one main heading, headings in order, fields editors can fill in, and a website that renders exactly what SEO health checks. - [Use feature flags](https://docs.bifrostorbit.com/cms/developers/feature-flags.md): Build a feature into your website behind a flag, then switch it on or off per environment in CMS Orbit, without a new release. ## CMS Orbit: For developers, Go live - [Refresh the website when content changes](https://docs.bifrostorbit.com/cms/developers/webhooks.md): Create a webhook, receive and verify its signed messages with or without the SDK, and refresh only the pages, menus and sitemaps that changed. - [Caching and refreshing pages](https://docs.bifrostorbit.com/cms/developers/caching-and-refresh.md): Every cache between the CMS and a visitor, the settings that control them, which cache tags each call and each webhook uses, how to test refreshes on your computer, and what to check when a page stays out of date. - [Add a website address](https://docs.bifrostorbit.com/cms/developers/domains.md): Tell CMS Orbit where each environment's website lives, verify it, and choose the primary address. - [Metadata, sitemaps and robots with the SDK](https://docs.bifrostorbit.com/cms/developers/seo-with-the-sdk.md): Give every page its title, description, canonical link, share image, hreflang and structured data from the CMS, and serve sitemaps, a sitemap index and robots.txt for one region or many, including on staging. - [Serve images from your own domain](https://docs.bifrostorbit.com/cms/developers/image-address.md): Give an environment an image address such as media.northwilds.com, or use the website's own address, so photos load from your domain while CMS Orbit still resizes and caches them. - [Test your website](https://docs.bifrostorbit.com/cms/developers/test-your-website.md): Test pages, components, redirects and webhooks without calling the CMS, using the SDK's mock client and fixtures, and catch schema changes in CI by generating types. - [Deploy your website](https://docs.bifrostorbit.com/cms/developers/deploy-your-website.md): Run a staging website for previews and a live website for visitors, with the right keys, settings and webhook for each, on Vercel, Netlify, Docker or a static host, and keep the website up if the CMS cannot be reached. ## CMS Orbit: For developers, SDKs - [SDKs](https://docs.bifrostorbit.com/cms/developers/sdk.md): Official SDKs for JavaScript, PHP, Swift and Kotlin, and everything in the JavaScript SDK, from setup and types to pages, preview, cache refresh, campaigns, errors and tests. - [The Kotlin SDK](https://docs.bifrostorbit.com/cms/developers/sdk-kotlin.md): Read CMS Orbit content in Android apps and on JVM servers, from Kotlin or Java: install, set up, every method, your own types, Jetpack Compose, preview and errors. - [The PHP SDK](https://docs.bifrostorbit.com/cms/developers/sdk-php.md): Everything in bifrost-orbit/cms-sdk for PHP websites, from setup and every client method to rendering components, preview, refresh on publish, SEO, errors, Laravel and Symfony. - [The Swift SDK](https://docs.bifrostorbit.com/cms/developers/sdk-swift.md): Read CMS Orbit content in iOS, macOS and server-side Swift apps: install, set up, every method, your own types, SwiftUI, preview and errors. ## CMS Orbit: For developers, APIs - [Delivery API](https://docs.bifrostorbit.com/cms/developers/delivery-api.md): Every endpoint websites read content from, with parameters, example answers, keys, fallback, caching, rate limits, limits, timeouts and errors. - [GraphQL](https://docs.bifrostorbit.com/cms/developers/graphql.md): Read pages, lists, menus, globals and campaigns in one request, with the schema, examples, errors and limits. - [Management API](https://docs.bifrostorbit.com/cms/developers/management-api.md): The API the CMS itself uses, for scripts and integrations that change content. - [Field types](https://docs.bifrostorbit.com/cms/developers/field-types.md): Every field a content type or component can have, its settings and rules, and how each one arrives in the delivery API and in generated types. - [Events and webhooks](https://docs.bifrostorbit.com/cms/developers/events.md): The events the CMS sends when content changes, what each one carries, how it is delivered, and which reach webhooks. - [Keys, permissions and sign-in](https://docs.bifrostorbit.com/cms/developers/security-and-access.md): The keys and tokens websites, scripts and agents use, how permissions are decided, and how sign-in is protected. ## CMS Orbit: For developers, AI and MCP - [Connect an AI agent over MCP](https://docs.bifrostorbit.com/cms/developers/connect-an-ai-agent.md): Add the CMS to Claude, Cursor, VS Code or any MCP client, sign in or use an agent key, test the connection and revoke it. - [MCP tools](https://docs.bifrostorbit.com/cms/developers/mcp-tools.md): Every tool the MCP server offers agents, what each one takes and returns, what agents may not do, how they tidy up their own work, and what is recorded. ## CMS Orbit: For developers, Help - [Troubleshooting your website](https://docs.bifrostorbit.com/cms/developers/troubleshooting.md): Every error message the SDK and API give a website, and every common symptom with pages, previews, cache refresh, types, SEO and regions, with the cause and the fix. ## Travel Orbit: Using Travel Orbit, Get started - [Brands](https://docs.bifrostorbit.com/travel/everyone/brands.md): Run several travel brands from one organisation, each with its own trips, bookings, booking pages and Stripe account, and see them all on the Brands page. - [Add a brand](https://docs.bifrostorbit.com/travel/everyone/adding-a-brand.md): Add a second travel brand to your organisation, then give it booking settings, a Stripe account, people and its first trip. - [Get started with Travel Orbit](https://docs.bifrostorbit.com/travel/everyone/overview.md): What Travel Orbit does, why the money never passes through us, and the first steps from an empty organisation to a trip people can book. - [Connect your Stripe account](https://docs.bifrostorbit.com/travel/everyone/connect-stripe.md): Make a restricted key in Stripe with exactly the access Travel Orbit needs, paste it in, and know what happens if the key stops working. - [Travel Orbit in the Orbit app](https://docs.bifrostorbit.com/travel/everyone/orbit-app.md): Look after bookings, send payment reminders, answer requests, check travellers in by scanning their booking, and look after your images and trip photos on your iPhone. ## Travel Orbit: Using Travel Orbit, Trips - [Create a trip](https://docs.bifrostorbit.com/travel/everyone/create-a-trip.md): Add a trip with its description, images and facts, choose who can see it and how people book, then publish it. - [Build the itinerary](https://docs.bifrostorbit.com/travel/everyone/itinerary.md): Describe the trip day by day, with where travellers sleep, what they eat, how they travel, how far they walk and where each day takes place. - [Departures and places](https://docs.bifrostorbit.com/travel/everyone/departures-and-places.md): Add the dates a trip runs, how many places each one has and its own prices, and see how full every departure is. - [Prices, extras and payment plans](https://docs.bifrostorbit.com/travel/everyone/prices-extras-and-payment-plans.md): Set the price of each room or package, offer extras, and choose a deposit, the balance date, instalments and automatic payments. - [The booking form](https://docs.bifrostorbit.com/travel/everyone/booking-form.md): Choose which details you need about each traveller and add your own questions to the booking form. - [Discount codes](https://docs.bifrostorbit.com/travel/everyone/discount-codes.md): Make codes such as SPRING15 that take a percentage or an amount off, for all trips or some, within the dates and number of uses you choose. - [Destinations](https://docs.bifrostorbit.com/travel/everyone/destinations.md): Give every country your trips visit its own page, with built-in facts, a map, live weather and exchange rates, and your own travel guide. - [Guides and places to stay](https://docs.bifrostorbit.com/travel/everyone/guides-and-places.md): Keep your guides and the places you stay in one library, and use them on any trip and itinerary day. - [Media](https://docs.bifrostorbit.com/travel/everyone/media.md): Keep every image for your trips, destinations, guides and places to stay in one library, with folders, tags, cropping, alt text in each language and a bin. ## Travel Orbit: Using Travel Orbit, Bookings and payments - [Bookings](https://docs.bifrostorbit.com/travel/everyone/bookings.md): How a booking moves from checkout to confirmed, how to find bookings, answer requests and record payments made outside Stripe. - [Book for a traveller](https://docs.bifrostorbit.com/travel/everyone/book-for-a-traveller.md): Make a confirmed booking on a traveller's behalf, for example after a phone call, and what your team can book that travellers can't. - [Payments and reminders](https://docs.bifrostorbit.com/travel/everyone/payments-and-reminders.md): When Travel Orbit reminds travellers, takes automatic payments and tries again after a failed one, what you see when a payment is overdue, and the Payments screen. - [Refunds and cancellations](https://docs.bifrostorbit.com/travel/everyone/refunds-and-cancellations.md): Refund part or all of what a traveller paid, cancel a booking by the trip's cancellation terms, and what happens with refunds and disputes made in Stripe. ## Travel Orbit: Using Travel Orbit, Travellers - [The traveller portal](https://docs.bifrostorbit.com/travel/everyone/traveller-portal.md): Where travellers see their bookings, pay what is due, turn automatic payments on or off and write to you, signed in with a code sent to their email. - [Emails to travellers](https://docs.bifrostorbit.com/travel/everyone/emails-to-travellers.md): Every email Travel Orbit sends travellers in your name, when it goes, how to change its words under Email templates, which language it is in, who it comes from and where replies end up. - [Reports and traveller lists](https://docs.bifrostorbit.com/travel/everyone/reports-and-traveller-lists.md): Money in by month, bookings by trip, where travellers go and how they pay, and the list of everyone on a departure with their details, ready to download or print. - [Traveller data and privacy](https://docs.bifrostorbit.com/travel/everyone/traveller-data-and-privacy.md): What Travel Orbit keeps about travellers, who on your team can see it, what goes to Stripe and other services, how long things are kept and what happens when your organisation is deleted. ## Travel Orbit: Using Travel Orbit, Your website - [Your booking pages](https://docs.bifrostorbit.com/travel/everyone/booking-pages.md): The booking site Travel Orbit runs for you: its address, the trip pages, checkout, how places are held while travellers pay, and the destinations pages. - [Show your trips on your website](https://docs.bifrostorbit.com/travel/everyone/cms-orbit.md): Connect a website space in CMS Orbit, so editors can put trips on pages with prices and places that stay current. - [Languages](https://docs.bifrostorbit.com/travel/everyone/languages.md): Offer your trips, destinations, booking site and traveller emails in more than one language, translate them yourself, with DeepL or with your AI provider, keep names like Lofoten untranslated, and see what still needs translating. ## Travel Orbit: Using Travel Orbit, Settings and team - [Booking settings](https://docs.bifrostorbit.com/travel/everyone/booking-settings.md): Your booking address and brand, emails to travellers, languages, checkout, the currency totals are shown in, icons, kinds of day, meals, the organiser's legal details and your travel guarantee. - [Who can do what](https://docs.bifrostorbit.com/travel/everyone/roles.md): Viewers read everything, Editors also run trips and bookings, Admins also manage Stripe, refunds, settings, keys and people, and only owners delete images for good. - [Notifications and teamwork](https://docs.bifrostorbit.com/travel/everyone/notifications-and-teamwork.md): Who hears about new requests, bookings and payments, how to answer travellers from Travel Orbit, and how to share the work with assignments, stages, team notes and follow-ups. - [The audit trail](https://docs.bifrostorbit.com/travel/everyone/audit-trail.md): See who changed trips, departures, bookings, payments, codes, the library, settings, Stripe, keys and roles, and when. - [Orbit connections](https://docs.bifrostorbit.com/travel/everyone/orbit-connections.md): See what Travel Orbit shares with Orbit's other satellites, connect website spaces in CMS Orbit, and find where each connection is set up. - [The bin](https://docs.bifrostorbit.com/travel/everyone/bin.md): Restore trips, guides, places to stay, email templates and images moved to the bin, and what only owners can delete for good. ## Travel Orbit: Using Travel Orbit, AI - [AI writing](https://docs.bifrostorbit.com/travel/everyone/ai-writing.md): Draft, improve, shorten or warm up trip, destination, guide and place texts with AI, in your brand voice, following your own templates and in every language you offer. Set it up once with your organisation's own AI key. You decide what is used. - [Connect an AI assistant](https://docs.bifrostorbit.com/travel/everyone/ai-assistants.md): Let an assistant such as Claude or ChatGPT read your trips and bookings, write trip text and translations, and add draft trips and dates, within your own role. ## Travel Orbit: Using Travel Orbit, Help - [Troubleshooting](https://docs.bifrostorbit.com/travel/everyone/troubleshooting.md): What the messages in Travel Orbit mean and what to do about them, for trips, departures, bookings, payments, Stripe, the traveller portal, AI writing and languages. ## Travel Orbit: For developers, Get started - [Get started as a developer](https://docs.bifrostorbit.com/travel/developers/get-started.md): What you can build on Travel Orbit, where each API lives, how it decides who you are, and your first request. ## Travel Orbit: For developers, APIs - [The booking API](https://docs.bifrostorbit.com/travel/developers/booking-api.md): Read trips, departures, guides and destinations, price a booking and take it on your own website, with payment through Stripe's Payment Element and your organisation's Stripe account. - [GraphQL](https://docs.bifrostorbit.com/travel/developers/graphql.md): Read the organisation, trips with their departures, one trip, guides and destinations in one request, with the schema, examples, errors and limits. - [API keys](https://docs.bifrostorbit.com/travel/developers/api-keys.md): Create keys for the booking API and GraphQL to preview draft trips on your website and to see which website calls and how often. Reading works without one. - [The API playground](https://docs.bifrostorbit.com/travel/developers/api-playground.md): Try every booking API endpoint with your own trips and departures, see the JSON your website gets, and copy the request as curl or JavaScript. ## Travel Orbit: For developers, Events - [Events](https://docs.bifrostorbit.com/travel/developers/webhooks-and-events.md): The events Travel Orbit sends to Orbit Exchange when trips, departures, bookings and payments change, what each one carries, and how they are delivered. Travel Orbit doesn't send webhooks to your own systems. ## Travel Orbit: For developers, AI and MCP - [The MCP server](https://docs.bifrostorbit.com/travel/developers/mcp.md): Connect any MCP client to Travel Orbit with OAuth sign-in, and the tools it gets for trips, departures, destinations and bookings. ## Travel Orbit: For developers, Help - [Troubleshooting the APIs](https://docs.bifrostorbit.com/travel/developers/troubleshooting.md): The errors the booking API, GraphQL and the MCP server answer with, what each one means and what to do about it. ## Commerce Orbit: Using Commerce Orbit, Get started - [Shops](https://docs.bifrostorbit.com/commerce/everyone/shops.md): An organisation can run several shops in Commerce Orbit. Each shop stands on its own, with its products, customers, orders, payments, address and settings. - [Add a shop](https://docs.bifrostorbit.com/commerce/everyone/add-a-shop.md): Add another shop to your organisation and set it up to sell, from its name and address to Stripe and its first product. - [What Commerce Orbit is](https://docs.bifrostorbit.com/commerce/everyone/overview.md): Commerce Orbit sells your products on your own website or a hosted shop, takes payment through your own Stripe account, handles business customers and can work with MAM Software. - [Get started with Commerce Orbit](https://docs.bifrostorbit.com/commerce/everyone/get-started.md): The steps from an empty organisation to a shop that takes orders: settings, Stripe, taxes and shipping, your first product and a test order. - [Connect your Stripe account](https://docs.bifrostorbit.com/commerce/everyone/connect-stripe.md): Make a restricted key in Stripe with exactly the access Commerce Orbit needs, paste it in, and know what happens if the key stops working. - [Commerce Orbit in the Orbit app](https://docs.bifrostorbit.com/commerce/everyone/orbit-app.md): Send orders, refund, take returns back, scan a barcode to find a product, count its stock and change its images, look after the shop's media and read your sales on your iPhone. ## Commerce Orbit: Using Commerce Orbit, Catalogue - [Products](https://docs.bifrostorbit.com/commerce/everyone/products.md): Add products with options and variants, SKUs, prices in each currency, compare-at prices, images, specifications, SEO text and translations, and choose when they are for sale. - [Bundles and downloads](https://docs.bifrostorbit.com/commerce/everyone/bundles-and-downloads.md): Sell several products together as one bundle with stock from its products, and sell files such as guides and maps as downloads with limits and an end date. - [Custom fields](https://docs.bifrostorbit.com/commerce/everyone/custom-fields.md): Add your own fields to products and variants, such as a fabric, a care guide or a size chart, with rules for what can be filled in, and send them to your website. - [Volume prices and quantity rules](https://docs.bifrostorbit.com/commerce/everyone/volume-pricing.md): Lower the price when someone buys more, and set the least, the most and the pack size for each product or price list. - [Stock and locations](https://docs.bifrostorbit.com/commerce/everyone/stock-and-locations.md): Keep stock per variant at each warehouse or shop, choose what can sell when it runs out, see how checkout holds stock, and link locations to MAM branches. - [Stock history](https://docs.bifrostorbit.com/commerce/everyone/stock-history.md): See every change to stock, with the count before and after, who or what made it and why: orders, refunds, returns, counts, transfers, purchase orders and MAM syncs. - [Move stock between locations](https://docs.bifrostorbit.com/commerce/everyone/transfers.md): Create a transfer, send it so the stock leaves one location, and receive it in full or in parts at the other. How transfers work with MAM. - [Purchase orders and suppliers](https://docs.bifrostorbit.com/commerce/everyone/purchase-orders.md): Keep a list of suppliers, order stock from them, email the purchase order, and receive deliveries in full or in parts so stock and product costs update. - [Collections](https://docs.bifrostorbit.com/commerce/everyone/collections.md): Group products into collections you fill by hand, or that fill themselves by rules such as a tag, vendor, price or stock, and choose their order. - [Discounts](https://docs.bifrostorbit.com/commerce/everyone/discount-codes.md): Make codes such as WINTER15 and automatic offers such as buy 2 boots, get socks free. Take a percentage or an amount off, make shipping free, and decide which discounts work together. - [Gift cards](https://docs.bifrostorbit.com/commerce/everyone/gift-cards.md): Sell gift cards as a product or issue them by hand. Shoppers pay with them at checkout, partly or in full, and what they don't spend stays on the card. - [Languages and currencies](https://docs.bifrostorbit.com/commerce/everyone/languages-and-currencies.md): Sell in several languages and currencies, with your own price in each currency rather than a conversion, and translations of products, collections and emails. ## Commerce Orbit: Using Commerce Orbit, Orders - [Orders](https://docs.bifrostorbit.com/commerce/everyone/orders.md): How an order moves from checkout to paid, sent and done, what each payment, sending and MAM status means, and how to find an order and read its history. - [Draft orders](https://docs.bifrostorbit.com/commerce/everyone/draft-orders.md): Put an order together for a customer, with your own prices, discount and delivery charge, then send a link to pay by card, place it on invoice, or mark it as paid. - [Send orders and add tracking](https://docs.bifrostorbit.com/commerce/everyone/send-and-track.md): Mark all or part of an order as sent, add the carrier and tracking, and choose whether the customer gets an email with the tracking link. - [Edit an order](https://docs.bifrostorbit.com/commerce/everyone/edit-orders.md): Add or remove items, change quantities or the discount on a placed order. Commerce Orbit works out the new total and VAT, charges or refunds the difference through Stripe, and tells the customer. - [Subscriptions](https://docs.bifrostorbit.com/commerce/everyone/subscriptions.md): Let shoppers subscribe to a variant every week, month or year, paid by card through your own Stripe account, with an order for each renewal and cancelling from the shop account. - [Refunds and cancellations](https://docs.bifrostorbit.com/commerce/everyone/refunds-and-cancellations.md): Refund all or part of an order through Stripe, put returned items back in stock, and cancel orders that haven't been sent. - [Returns](https://docs.bifrostorbit.com/commerce/everyone/returns.md): Let customers ask for returns from the shop, approve or reject them, add a return label, receive the parcel, put items back in stock and refund. - [Invoices and receipts](https://docs.bifrostorbit.com/commerce/everyone/invoices.md): How companies order on invoice, how invoice numbers and due dates work, what the PDF says, and how to mark an invoice as paid. Card orders get a receipt. - [Reports and cohorts](https://docs.bifrostorbit.com/commerce/everyone/reports.md): Sales by month, totals for the dates you choose, best sellers, how customers paid, and customers grouped by their first order to see how many come back and what they spend. ## Commerce Orbit: Using Commerce Orbit, Customers and B2B - [Customers and companies](https://docs.bifrostorbit.com/commerce/everyone/customers-and-companies.md): Customers are added from their orders or make an account in the shop. Companies give business buyers a VAT number, a price list and invoice terms, and a MAM account gives signed-in buyers their own live prices and stock. - [Customer segments](https://docs.bifrostorbit.com/commerce/everyone/customer-segments.md): Group customers by rules, such as what they spent, when they last ordered, their company, tags or country, then filter, export and use the group in discounts. - [Emails to customers](https://docs.bifrostorbit.com/commerce/everyone/emails-to-customers.md): The emails Commerce Orbit sends to customers and when, how to change their wording and translations with variables, your own templates, and sending from your own domain. - [Cart reminders](https://docs.bifrostorbit.com/commerce/everyone/cart-reminders.md): Remind shoppers of the carts they left in up to five emails, each with its own wait, text and an optional one-time discount code, and see how many came back to order. ## Commerce Orbit: Using Commerce Orbit, Your website - [The hosted shop](https://docs.bifrostorbit.com/commerce/everyone/hosted-shop.md): Commerce Orbit gives every organisation a ready shop with product, collection, cart, checkout and order pages, in your languages and currencies. When to use it, and when to sell on your own website instead. - [Markets and their own addresses](https://docs.bifrostorbit.com/commerce/everyone/markets-and-domains.md): Group countries that shop in one currency and language into markets, and put the hosted shop for each market on an address of your own, such as shop.northwilds.no. - [Show your products on your website](https://docs.bifrostorbit.com/commerce/everyone/cms-orbit.md): Connect a website space in CMS Orbit, so editors can put products and collections on pages with blocks, with prices and stock that stay current by themselves. ## Commerce Orbit: Using Commerce Orbit, ERP connection - [The MAM integration](https://docs.bifrostorbit.com/commerce/everyone/mam-integration.md): Connect Commerce Orbit to MAM Software for stock, prices, trade accounts and orders, try it with the sandbox first, and know what happens when MAM is slow, down or switched off. - [MAM troubleshooting](https://docs.bifrostorbit.com/commerce/everyone/mam-troubleshooting.md): What the connection statuses mean, why an order is held or failed, how to send it again or record it as entered by hand, and the messages syncs and settings can show. ## Commerce Orbit: Using Commerce Orbit, Settings and team - [Shop settings](https://docs.bifrostorbit.com/commerce/everyone/shop-settings.md): Your shop's name, address, logo and colour, its currencies and languages, the websites that may use it, how checkout holds stock, the emails to customers, the seller on invoices and your order and invoice numbers. - [Shipping and taxes](https://docs.bifrostorbit.com/commerce/everyone/shipping-and-taxes.md): Shipping zones and rates, free shipping over an amount and collection in store, and how Commerce Orbit works out VAT: prices with VAT, One Stop Shop, reverse charge, exports and your own rates. - [Who can do what](https://docs.bifrostorbit.com/commerce/everyone/roles.md): Viewers read everything, Editors also run products, orders and customers, Admins also refund and manage Stripe, MAM, settings, keys and people, and only owners delete images for good. - [Shop access](https://docs.bifrostorbit.com/commerce/everyone/shop-access.md): Choose which shops each Editor and Viewer works in. Owners and admins always work in every shop. - [Plans and the trial](https://docs.bifrostorbit.com/commerce/everyone/plans.md): What each Commerce Orbit plan costs and includes, how the 14-day trial works, and what happens when it ends or when you have more products than your plan allows. - [Notifications](https://docs.bifrostorbit.com/commerce/everyone/notifications.md): Who hears about new and cancelled orders, failed payments, refunds, disputes, low stock, MAM problems and requests to link a MAM account, and how to choose which ones are also emailed to you. - [The audit trail](https://docs.bifrostorbit.com/commerce/everyone/audit-trail.md): See who changed products, collections, orders, customers, codes, settings, Stripe, MAM, keys and roles, and when. - [Orbit connections](https://docs.bifrostorbit.com/commerce/everyone/orbit-connections.md): See what Commerce Orbit shares with Orbit's other satellites, connect website spaces in CMS Orbit, and find where each connection is set up. - [The bin](https://docs.bifrostorbit.com/commerce/everyone/bin.md): Restore products, collections, email templates and images moved to a shop's bin, or a whole shop from the organisation's Bin, and who can delete them for good. ## Commerce Orbit: Using Commerce Orbit, AI - [Connect an AI assistant](https://docs.bifrostorbit.com/commerce/everyone/ai-assistants.md): Let an assistant such as Claude or ChatGPT look up products, stock and orders, see what needs attention and improve product text, within your own role. ## Commerce Orbit: Using Commerce Orbit, Help - [Troubleshooting](https://docs.bifrostorbit.com/commerce/everyone/troubleshooting.md): The messages Commerce Orbit shows your team and your shoppers, what each one means and what to do about it. ## Commerce Orbit: For developers, Get started - [Get started as a developer](https://docs.bifrostorbit.com/commerce/developers/get-started.md): What you can build on Commerce Orbit, where each API lives, how it decides who you are, and your first request. ## Commerce Orbit: For developers, APIs - [The storefront API](https://docs.bifrostorbit.com/commerce/developers/storefront-api.md): Read the shop, products and collections, build a cart, check out with Stripe or on invoice and show the order, from your own website. Endpoints, fields, CORS, caching and rate limits. - [Checkout with Stripe](https://docs.bifrostorbit.com/commerce/developers/checkout-with-stripe.md): Take payment on your own website with Stripe's Payment Element, using the client secret and publishable key from checkout, send the shopper to their order page, and know what happens when they never finish. - [Customer accounts and personal prices](https://docs.bifrostorbit.com/commerce/developers/customer-accounts.md): Sign customers in with an emailed code, keep their customer token on your server, and show each signed-in customer their own prices and stock, live from MAM, in the Storefront API, GraphQL, the SDK and CMS Orbit blocks. - [GraphQL](https://docs.bifrostorbit.com/commerce/developers/graphql.md): Read the shop, products and collections in one request, with the schema, examples, errors and limits. Carts and checkout stay in the storefront API. - [API keys](https://docs.bifrostorbit.com/commerce/developers/api-keys.md): Create keys for the storefront API and GraphQL to preview draft products on your website and to see which website calls and how often. Reading works without one. - [The API playground](https://docs.bifrostorbit.com/commerce/developers/api-playground.md): Try the storefront API and GraphQL with the shop's own products and collections, see the JSON your website gets, and copy the request as curl or JavaScript. ## Commerce Orbit: For developers, Events - [Events](https://docs.bifrostorbit.com/commerce/developers/webhooks-and-events.md): The events Commerce Orbit sends to Orbit Exchange when products, stock, collections, orders and the MAM connection change, what each carries, and how they are delivered. The same events can go to your own systems as webhooks. - [Webhooks to your own systems](https://docs.bifrostorbit.com/commerce/developers/outgoing-webhooks.md): Send orders, stock and product changes to your own systems as signed HTTPS posts, check the signature, and how retries, the delivery log and automatic turning off work. ## Commerce Orbit: For developers, AI and MCP - [The MCP server](https://docs.bifrostorbit.com/commerce/developers/mcp.md): Connect any MCP client to Commerce Orbit with OAuth sign-in, and the tools it gets for products, collections, orders and the shop's status. ## Commerce Orbit: For developers, Help - [Troubleshooting the APIs](https://docs.bifrostorbit.com/commerce/developers/troubleshooting.md): The errors the storefront API, GraphQL and the MCP server answer with, what each one means and what to do about it. ## Presence Orbit: Using Presence Orbit, Get started - [What Presence Orbit is](https://docs.bifrostorbit.com/presence/everyone/overview.md): Presence Orbit brings every review of every location into one inbox, helps you answer well and fast, asks every customer for a review fairly, keeps your Google listing right and shows a score you can explain. - [Locations](https://docs.bifrostorbit.com/presence/everyone/locations.md): Add your shops and offices, keep their details right, group them, import them from a file and link each one to its place on review sites. - [Review sites](https://docs.bifrostorbit.com/presence/everyone/review-sites.md): Connect Google Business Profile, Facebook, Trustpilot and Tripadvisor, bring their places in as locations, and see how up to date each one is. - [Tripadvisor, Apple and Bing](https://docs.bifrostorbit.com/presence/everyone/tripadvisor-apple-bing.md): Read and reply to Tripadvisor reviews, keep Apple Maps place cards right, and send your locations to Bing Places. - [Orbit connections](https://docs.bifrostorbit.com/presence/everyone/orbit-connections.md): See what Presence Orbit shares with Orbit's other satellites, ask for reviews after trips and orders, and find where each connection is set up. ## Presence Orbit: Using Presence Orbit, Reviews - [The reviews inbox](https://docs.bifrostorbit.com/presence/everyone/reviews-inbox.md): How every review from Google, Facebook, Trustpilot and your other sites lands in one inbox, how to find the ones that need you, and how to work through them with the keyboard. - [Replying to reviews](https://docs.bifrostorbit.com/presence/everyone/replying.md): How to write and publish a reply, use templates and AI drafts, what the check before publishing looks for, how approvals work for low ratings, and what happens when a site refuses a reply. - [AI drafts and topics](https://docs.bifrostorbit.com/presence/everyone/ai.md): How to add your own AI key, what AI does in Presence Orbit, what it never writes, how topics and flags work with and without AI, and the rules for approvals and follow-ups. - [The Presence Score](https://docs.bifrostorbit.com/presence/everyone/presence-score.md): How the Presence Score is worked out from six published factors, why it changes, and how to raise it. - [Approving replies](https://docs.bifrostorbit.com/presence/everyone/approving-replies.md): Let Editors approve replies to low ratings, for example a manager at each shop, while Admins always can. - [Follow-ups](https://docs.bifrostorbit.com/presence/everyone/follow-ups.md): How follow-ups give every unhappy customer an owner and a due time, when they open by themselves, and how to work one through to resolved. - [Reports](https://docs.bifrostorbit.com/presence/everyone/reports.md): See your reviews, replies, topics, locations and review requests for a period, and download every review as CSV or JSON. - [Scheduled reports](https://docs.bifrostorbit.com/presence/everyone/scheduled-reports.md): Get a branded PDF report by email every Monday or on the first of the month, for all locations or one group. - [Competitors](https://docs.bifrostorbit.com/presence/everyone/competitors.md): Compare each location's rating, review count and reply rate with businesses nearby on Google. - [Show reviews on your website](https://docs.bifrostorbit.com/presence/everyone/widgets.md): Add a review widget to any website, choose what it shows, and how it stays within the EU and UK rules on reviews. - [Your reviews on websites built with CMS Orbit](https://docs.bifrostorbit.com/presence/everyone/reviews-in-cms-orbit.md): Show each location's reviews, rating and review page on a website built with CMS Orbit, with no widget and nothing to copy. ## Presence Orbit: Using Presence Orbit, Review requests - [Ask customers for reviews](https://docs.bifrostorbit.com/presence/everyone/review-requests.md): Send review requests by email or text message, one person at a time, from a list or through the API, and see how many lead to a review. - [Ask for reviews after trips and orders](https://docs.bifrostorbit.com/presence/everyone/requests-after-trips-and-orders.md): Ask travellers for a review after a trip in Travel Orbit, customers after an order in Commerce Orbit, and after an appointment in Booking Orbit, with no lists to upload. - [Review requests on WhatsApp](https://docs.bifrostorbit.com/presence/everyone/whatsapp-requests.md): Ask customers who agreed to hear from you on WhatsApp for a review, through your own Twilio account and a template Meta approved. - [QR codes for the counter](https://docs.bifrostorbit.com/presence/everyone/qr-codes.md): Print a poster with a QR code for each location, so customers can review you or tell you privately from their phone. - [Counter screens](https://docs.bifrostorbit.com/presence/everyone/kiosk-mode.md): Put a tablet at the counter where customers can scan a QR code to review you on their own phone, or tell the team privately. - [Private feedback](https://docs.bifrostorbit.com/presence/everyone/private-feedback.md): Customers can tell you privately what went well and what didn't, next to the review sites. Each message opens a follow-up for your team. - [Surveys](https://docs.bifrostorbit.com/presence/everyone/surveys.md): Ask customers a few questions after a visit, with a recommend score, star ratings, choices and text. Send a survey, offer it on the review page or share an open link, then read the results. ## Presence Orbit: Using Presence Orbit, Listings - [Listings and posts](https://docs.bifrostorbit.com/presence/everyone/listings-and-posts.md): Keep each location's Google listing in step with Presence Orbit, act on Google's suggested edits, add photos, publish posts and see how people find you. ## Booking Orbit: Using Booking Orbit, Get started - [What Booking Orbit is](https://docs.bifrostorbit.com/booking/everyone/overview.md): Booking Orbit lets customers book appointments with your people at every location, in person or online, with reminders, payments and calendars that stay in step. - [Locations](https://docs.bifrostorbit.com/booking/everyone/locations.md): A location is a place or an online desk of its own, with its own services, staff, opening hours, customers, booking page and payments. Add, change, bin and restore them. - [Today](https://docs.bifrostorbit.com/booking/everyone/today.md): The first screen of every location shows who is booked today, what needs you, and how the location is doing. - [People and the locations they can open](https://docs.bifrostorbit.com/booking/everyone/people-and-locations.md): Choose each person's role in Booking Orbit, and whether they can open every location or only some. - [Reports](https://docs.bifrostorbit.com/booking/everyone/booking-reports.md): Utilisation, no-shows, cancellations, revenue, how far ahead people book and how many come back, over 7, 30 or 90 days. - [The booking assistant](https://docs.bifrostorbit.com/booking/everyone/booking-assistant.md): Find a time, move or cancel an appointment by typing what you want, on the Today page and on the booking page. - [No-show risk](https://docs.bifrostorbit.com/booking/everyone/no-show-risk.md): How Booking Orbit spots appointments that are likely to be missed, why it says so, and what you can do about it. ## Booking Orbit: Using Booking Orbit, Connect - [Orbit connections](https://docs.bifrostorbit.com/booking/everyone/orbit-connections.md): How Booking Orbit works with the other Orbit satellites your organisation has. ## Booking Orbit: Using Booking Orbit, Take bookings - [The booking page](https://docs.bifrostorbit.com/booking/everyone/booking-page.md): Every location has its own booking page where customers pick a service, a person and a time, in their own language and time zone. Share it, put it on your website and choose what it asks. - [The waitlist](https://docs.bifrostorbit.com/booking/everyone/waitlist.md): When no time suits, customers can wait for one to free up. The first in line is offered it by email and the time is held for them. - [Forms with questions before the appointment](https://docs.bifrostorbit.com/booking/everyone/intake-forms.md): Ask customers questions when they book, such as a shoe size or climbing experience, with consent that keeps its wording and answers that stay private. - [Customers](https://docs.bifrostorbit.com/booking/everyone/customers.md): Everyone who books has one record per location with their visits, notes and tags. Merge duplicates, export a customer's data and erase them for good. ## Booking Orbit: Using Booking Orbit, Set up - [Services](https://docs.bifrostorbit.com/booking/everyone/services.md): A service is something customers can book, such as a boot fitting or a ski service. Set its length, the free time around it, its price, who takes it and what it needs. - [Staff](https://docs.bifrostorbit.com/booking/everyone/staff.md): Staff are the people customers book. Give them a photo, their services, their own working hours and time off. - [Resources](https://docs.bifrostorbit.com/booking/everyone/resources.md): Rooms and equipment that a service needs, so two bookings never share the fitting room or the ski service bench. - [Availability](https://docs.bifrostorbit.com/booking/everyone/availability.md): How Booking Orbit works out free times from opening hours, staff hours, time off, bookings, resources and your booking rules, also when the clocks change. ## Booking Orbit: Using Booking Orbit, Money and messages - [Payments, deposits and no-show fees](https://docs.bifrostorbit.com/booking/everyone/payments.md): Take deposits, full prepayment, saved cards for no-show fees and packages of sessions through the location's own Stripe account, with refunds that follow your cancellation rules. - [Confirmations and reminders](https://docs.bifrostorbit.com/booking/everyone/reminders.md): Send confirmations, reminders, thank you notes and nudges to book again by email, text message and WhatsApp, with quiet hours, opt-outs and your own wording. - [Calendars and meeting links](https://docs.bifrostorbit.com/booking/everyone/calendars-and-meetings.md): Connect each person's Google or Microsoft 365 calendar so busy times block bookings and appointments appear in their calendar, and get Google Meet, Teams or Zoom links for online services. ## Booking Orbit: Using Booking Orbit, Every day - [Calendar and appointments](https://docs.bifrostorbit.com/booking/everyone/calendar-and-appointments.md): See the day by person, room or week, book for customers, drag appointments to move them, and check people in, mark them done or as a no-show. ## Booking Orbit: Building with Booking Orbit, Build with Booking Orbit - [AI assistants and MCP](https://docs.bifrostorbit.com/booking/developers/mcp.md): The tools Booking Orbit offers to AI assistants such as Claude and ChatGPT through MCP. ## Booking Orbit: Building with Booking Orbit, SDKs - [Booking on your own website](https://docs.bifrostorbit.com/booking/developers/booking-sdk.md): Put Booking Orbit on your website with the widget, or build your own booking screens with the JavaScript SDK and the public booking API. ## Careers Orbit: Using Careers Orbit, Get started - [Careers Orbit at a glance](https://docs.bifrostorbit.com/careers/everyone/overview.md): What Careers Orbit does, how jobs reach candidates, and the first four steps to your first application. ## Careers Orbit: Using Careers Orbit, Jobs - [Create a job](https://docs.bifrostorbit.com/careers/everyone/create-a-job.md): Write a job ad in one or more languages, say where and how the job is done, add a salary and publish it. - [Schedule, address and search engines](https://docs.bifrostorbit.com/careers/everyone/publishing-and-scheduling.md): Publish and close jobs at set times, choose a job's address, control how it looks in Google, and see where the job is posted. - [The hiring team](https://docs.bifrostorbit.com/careers/everyone/hiring-team.md): Choose who owns a job and who helps hire for it, and what hiring managers on the team may do. - [Review job ads before they go live](https://docs.bifrostorbit.com/careers/everyone/job-ad-review.md): Turn on reviews so a second person checks every job ad, then send, approve or send back job ads. - [Job templates](https://docs.bifrostorbit.com/careers/everyone/templates.md): Keep the job ads you write often as templates, and start new jobs from them. - [The application form](https://docs.bifrostorbit.com/careers/everyone/application-form.md): Choose which standard questions candidates answer, add your own questions and translate them and flag answers that don't fit a job. - [Pipeline stages](https://docs.bifrostorbit.com/careers/everyone/pipeline.md): Set the stages every application moves through, with a name for your team and a name candidates see. - [Departments and locations](https://docs.bifrostorbit.com/careers/everyone/departments-and-locations.md): Add the teams you hire for and the places people work, so candidates can filter jobs and Google for Jobs knows where each job is. - [Hiring rules](https://docs.bifrostorbit.com/careers/everyone/hiring-rules.md): Decide whether job ads are reviewed before they go live, whether hiring managers may review, and who may erase candidates' data. ## Careers Orbit: Using Careers Orbit, Career site and job boards - [Set up your career site](https://docs.bifrostorbit.com/careers/everyone/career-site.md): Give your career pages your name, introduction, logo and colours, and see how they look before you save. - [Addresses and your website](https://docs.bifrostorbit.com/careers/everyone/address-and-website.md): Choose where your hosted career pages live, put them on your own domain, point jobs at your own website and decide which websites may show your jobs. - [Hosted career pages](https://docs.bifrostorbit.com/careers/everyone/hosted-career-pages.md): A branded careers website for organisations without one of their own, with every published job, filters, the apply form and data for Google for Jobs. - [Languages and translations](https://docs.bifrostorbit.com/careers/everyone/languages.md): Write everything once in your main language, translate only what you need, and let the rest fall back. Translate by hand, field by field, or everything at once with DeepL or AI. - [Job boards](https://docs.bifrostorbit.com/careers/everyone/job-boards.md): Post your published jobs to Google for Jobs, Indeed, LinkedIn and the Bundesagentur für Arbeit, see where each job is live, and track where applications come from. - [Google for Jobs](https://docs.bifrostorbit.com/careers/everyone/google-for-jobs.md): How your jobs appear in Google's job search, what Google needs from each job, and how closed jobs leave it. - [Indeed](https://docs.bifrostorbit.com/careers/everyone/indeed.md): Post jobs to Indeed through a feed with Indeed Apply, so candidates apply on Indeed and arrive in your pipeline with their CV and answers. - [LinkedIn](https://docs.bifrostorbit.com/careers/everyone/linkedin.md): Post jobs to LinkedIn as free Basic Jobs through a feed, with candidates applying on your own job page. - [Bundesagentur für Arbeit](https://docs.bifrostorbit.com/careers/everyone/bundesagentur.md): Post jobs to the Jobsuche of Germany's Federal Employment Agency through its HR-BA-XML interface, with an occupation for each job. ## Careers Orbit: Using Careers Orbit, Candidates - [How candidates apply](https://docs.bifrostorbit.com/careers/everyone/applying.md): What candidates fill in, how the CV fills in their details, what they agree to, and what happens when someone applies twice. - [The hiring room](https://docs.bifrostorbit.com/careers/everyone/hiring-room.md): Each job's board of candidates by stage, with drag and drop, actions on many candidates at once and the hiring team's activity a click away. - [Candidates and their profiles](https://docs.bifrostorbit.com/careers/everyone/candidates.md): Search everyone who applied across all jobs, export a list, and see each person's CV, answers, applications, ratings and timeline on one page. - [Adding and importing candidates](https://docs.bifrostorbit.com/careers/everyone/adding-candidates.md): Add someone you met yourself, or import a spreadsheet of people, to a job or to the talent pool, and ask for their consent. - [Notes, mentions and ratings](https://docs.bifrostorbit.com/careers/everyone/notes-and-ratings.md): Leave notes for the hiring team, mention a colleague to let them know, rate candidates from 1 to 5 and ask colleagues for their feedback by a date. - [Talent pool and campaigns](https://docs.bifrostorbit.com/careers/everyone/talent-pool.md): Find people in your talent pool by tag, place, interest and consent, email them a campaign in their own language, and tell them about new jobs with job alerts. - [Referrals](https://docs.bifrostorbit.com/careers/everyone/referrals.md): Share your own link to a job or refer someone by email, follow how far they get, and for recruiters and admins, see referrals by person and keep reward notes. - [Reports](https://docs.bifrostorbit.com/careers/everyone/reports.md): See applications over time, the funnel from applying to hired, time in stage, time to hire, and views, apply starts and applications per channel, and export them as CSV. ## Careers Orbit: Using Careers Orbit, Interviews and offers - [Interview scheduling](https://docs.bifrostorbit.com/careers/everyone/interview-scheduling.md): Set when you can interview, invite a candidate to choose a time that suits every interviewer, and let them book, move or cancel it from a page with your branding. Everyone gets a calendar invitation. - [Scorecards and interview kits](https://docs.bifrostorbit.com/careers/everyone/scorecards.md): Plan each interview with the questions to ask, what good looks like and the attributes to rate, then have every interviewer fill in their own scorecard before they see anyone else's. - [Assessments and video interviews](https://docs.bifrostorbit.com/careers/everyone/assessments.md): Send skills tests and one-way video interviews through TestGorilla or any tool with a link, see results on the profile and next to scorecards, and start automations when someone completes one. Results never decide on their own. - [Offers and e-signature](https://docs.bifrostorbit.com/careers/everyone/offers.md): Write offer templates per language, make an offer at the offer stage, have a second person approve it, and let the candidate accept online with a simple electronic signature and a signed PDF. ## Careers Orbit: Using Careers Orbit, Messages - [Emails to candidates](https://docs.bifrostorbit.com/careers/everyone/emails.md): Write to candidates from their profile or the board, with templates in your languages, and read their replies on their profile. - [Email sending](https://docs.bifrostorbit.com/careers/everyone/email-sending.md): Choose the name candidates see, your contact email, where replies go, and send from your own domain. - [SMS and WhatsApp](https://docs.bifrostorbit.com/careers/everyone/text-messages.md): Connect your own Twilio and WhatsApp Business accounts, ask candidates for consent on the application form, write text templates per language, and text from a profile or an automation, with replies and delivery on the timeline. - [Automations](https://docs.bifrostorbit.com/careers/everyone/automations.md): Send emails and text messages, notify people, move candidates or tag them when someone applies, enters a stage, goes quiet, books an interview or has had one, with a wait that stops if the candidate moves. ## Careers Orbit: Using Careers Orbit, Privacy and data - [Privacy notice and consent](https://docs.bifrostorbit.com/careers/everyone/privacy-and-consent.md): Candidates agree to a versioned privacy notice in their language when they apply, and give separate consent to stay in your talent pool, which ends after a set time. - [The candidate portal](https://docs.bifrostorbit.com/careers/everyone/candidate-portal.md): Candidates sign in to Your applications on your career site with an email code to follow their applications, add documents, withdraw, download their data and ask for corrections or erasure. - [Retention rules](https://docs.bifrostorbit.com/careers/everyone/retention.md): Set how long candidates' data is kept after a rejection, a withdrawal or a hire, how long talent pool consent lasts and who is told first. The scheduler erases what is due. - [Data requests](https://docs.bifrostorbit.com/careers/everyone/data-requests.md): Answer candidates who ask to see, correct or erase their data, from their account or by email, within the month shown on each request. - [Erasing a candidate](https://docs.bifrostorbit.com/careers/everyone/erasing-candidates.md): Erase a candidate for good, from their applications and files to emails, notes and connected systems, or put them on legal hold to keep their data longer. - [The audit trail](https://docs.bifrostorbit.com/careers/everyone/audit-trail.md): See who changed or read what in Careers Orbit, and when, filtered by kind of change, candidate data or person. - [The bin](https://docs.bifrostorbit.com/careers/everyone/bin.md): Jobs, job templates, departments, locations, email templates and automations you remove go to the bin, ready to restore. Only the owner can delete a job for good. ## Careers Orbit: Using Careers Orbit, Settings and team - [Who can do what](https://docs.bifrostorbit.com/careers/everyone/roles.md): Admins run everything, Recruiters write and publish jobs and see every candidate, Hiring managers work on their own jobs, and Viewers look. - [Your notifications](https://docs.bifrostorbit.com/careers/everyone/notifications.md): New applications, mentions, replies, interviews, feedback requests, offers and job ads waiting for review show in the bell in Careers Orbit and Orbit. Choose which are emailed to you as well. - [Website webhook](https://docs.bifrostorbit.com/careers/everyone/website-webhook.md): Refresh your own website's job pages as soon as a job is published, changed or closed. - [Plans and the trial](https://docs.bifrostorbit.com/careers/everyone/plans.md): What each Careers Orbit plan costs and includes, how the 14-day trial works, what happens when it ends and when an organisation has more live jobs than its plan allows. - [Orbit connections](https://docs.bifrostorbit.com/careers/everyone/orbit-connections.md): See what Careers Orbit shares with Orbit's other satellites, count visits with Insights Orbit, and find where each connection is set up. ## Careers Orbit: Using Careers Orbit, AI - [AI in Careers Orbit](https://docs.bifrostorbit.com/careers/everyone/ai-and-candidates.md): Write and translate job ads with AI and get a summary of an application, with your own AI provider. Careers Orbit never lets AI decide about candidates, as the EU AI Act expects. - [Connect an AI assistant](https://docs.bifrostorbit.com/careers/everyone/ai-assistants.md): Work on jobs and applications from Claude, ChatGPT or another assistant through Careers Orbit's MCP server, within your own role. Assistants read and draft; they never decide about candidates. ## Careers Orbit: Using Careers Orbit, Help - [Troubleshooting](https://docs.bifrostorbit.com/careers/everyone/troubleshooting.md): What Careers Orbit's messages mean when something can't be done, and what to do about each: plans, publishing, addresses, email, calendars, texts, offers and more. ## Careers Orbit: For developers, Get started - [Get started as a developer](https://docs.bifrostorbit.com/careers/developers/get-started.md): What you can build with Careers Orbit, which key each API needs, and your first request, from a job list on your website to an HR system that hears about every hire. - [API keys](https://docs.bifrostorbit.com/careers/developers/api-keys.md): Create public keys for the delivery API, so your website and the Careers SDK can read published jobs and send applications, and management tokens for scripts and other systems. ## Careers Orbit: For developers, SDKs - [The Careers SDK](https://docs.bifrostorbit.com/careers/developers/careers-sdk.md): Show jobs from Careers Orbit on your own Next.js website with the JavaScript SDK, with a job list, job pages, an apply form, the candidate portal and pages that refresh when jobs change. - [The PHP SDK](https://docs.bifrostorbit.com/careers/developers/sdk-php.md): Everything in bifrost-orbit/careers-sdk for PHP websites, from setup and every client method to applications with files, the candidate portal, refreshing on job changes, errors and tests. - [The Swift SDK](https://docs.bifrostorbit.com/careers/developers/sdk-swift.md): Everything in the CareersOrbit Swift package for iOS, macOS, tvOS and watchOS apps and server-side Swift, from setup and every method to applications, the candidate portal, errors and tests. - [The Kotlin SDK](https://docs.bifrostorbit.com/careers/developers/sdk-kotlin.md): Everything in com.bifrostorbit:careers-sdk for Android apps and JVM servers, Java too, from setup and every method to applications, the candidate portal, errors and coroutines. ## Careers Orbit: For developers, APIs - [Delivery API](https://docs.bifrostorbit.com/careers/developers/delivery-api.md): Read published jobs, filters, your career site and a sitemap, and send applications, talent pool sign-ups, job views and candidate portal calls, with a public key. - [The management API](https://docs.bifrostorbit.com/careers/developers/management-api.md): Read jobs, applications, candidates and stages, and move, reject and tag candidates, add notes and publish or close jobs, from your own scripts and systems with a management token. - [GraphQL](https://docs.bifrostorbit.com/careers/developers/graphql.md): Read your career site, jobs, one job, filters and the sitemap in one request, with the schema, examples, errors and limits. - [The API playground](https://docs.bifrostorbit.com/careers/developers/api-playground.md): Try the delivery, management and GraphQL APIs with your own jobs and candidates, see the JSON, and copy the request as curl or JavaScript. - [MCP server and tools](https://docs.bifrostorbit.com/careers/developers/mcp-tools.md): Careers Orbit's MCP server for AI assistants: its address, how assistants sign in with OAuth, every tool with its arguments, and what is recorded. ## Careers Orbit: For developers, Events - [Webhooks and events](https://docs.bifrostorbit.com/careers/developers/webhooks-and-events.md): Send signed webhooks to your own systems when jobs, applications, candidates, offers and postings change, refresh your website's job pages, and see which events Careers Orbit sends. ## Careers Orbit: For developers, Help - [Troubleshooting for developers](https://docs.bifrostorbit.com/careers/developers/troubleshooting.md): The error messages the delivery API, management API, GraphQL, the SDKs, webhooks and the MCP server give, and common symptoms, each with the cause and the fix. ## Insights Orbit: Using Insights Orbit, Get started - [Get started with Insights Orbit](https://docs.bifrostorbit.com/insights/everyone/get-started.md): What Insights Orbit shows, how to get in, and the first things to set up so your team sees how your websites do. - [Add your first site](https://docs.bifrostorbit.com/insights/everyone/add-a-site.md): Add a website to Insights Orbit, put the script on it and see the first visit arrive. - [Use with CMS Orbit](https://docs.bifrostorbit.com/insights/everyone/cms-orbit.md): Connect a CMS Orbit space to a site, and see each page's visitors and campaign results where you edit them. ## Insights Orbit: Using Insights Orbit, Reports - [Read the overview](https://docs.bifrostorbit.com/insights/everyone/overview.md): How many people came, where they came from, which pages worked and whether they did what you wanted, in one screen. - [Pages and sources](https://docs.bifrostorbit.com/insights/everyone/pages-and-sources.md): Find which pages people read, where their visits started and ended, and where they came from. - [Places and devices](https://docs.bifrostorbit.com/insights/everyone/places-and-devices.md): Which countries and regions visitors were in, their languages, and whether they used a computer, phone or tablet. - [Read events](https://docs.bifrostorbit.com/insights/everyone/events.md): See the things people did on a site besides opening pages, such as sending a form or booking a trip, where each comes from, and the details sent with it. - [Connect Google Search Console](https://docs.bifrostorbit.com/insights/everyone/search-console.md): See the Google searches people found your pages with, beside your visits, in Insights Orbit and in CMS Orbit's page editor. - [Use segments](https://docs.bifrostorbit.com/insights/everyone/segments.md): Save a set of filters under a name, such as visitors from Germany on mobile, and pick it on any report and any site. - [Use dashboards](https://docs.bifrostorbit.com/insights/everyone/dashboards.md): Pin the charts and tables you look at most, from any site, to one page, and share it with a link. ## Insights Orbit: Using Insights Orbit, Goals and funnels - [Set up goals](https://docs.bifrostorbit.com/insights/everyone/goals.md): Say what counts as success on a site, such as reaching a thank-you page or sending a form, and see how often visits get there. - [Label buttons and links](https://docs.bifrostorbit.com/insights/everyone/labelled-events.md): Click a button or link on your live website and name it, so its clicks are counted as an event without any code. - [Use funnels and journeys](https://docs.bifrostorbit.com/insights/everyone/funnels-and-journeys.md): Follow the steps people take in order, see where they stop, and find the most common ways to and from a page. - [Retention](https://docs.bifrostorbit.com/insights/everyone/retention.md): See how many of the people who did something in a week or month came back to do it, or something else, later. ## Insights Orbit: Using Insights Orbit, Sharing and alerts - [Share a dashboard with a link](https://docs.bifrostorbit.com/insights/everyone/share-a-dashboard.md): Give people outside your organisation, such as an agency or a board, a read-only link to a dashboard, with an optional password and end date. - [Send summary emails](https://docs.bifrostorbit.com/insights/everyone/summary-emails.md): Send yourself and your team a weekly or monthly summary of a site, with the key numbers, a chart and a PDF, on schedule or straight away. - [Alerts](https://docs.bifrostorbit.com/insights/everyone/alerts.md): Get a notification in the Orbit bell when visits fall or rise sharply, or a goal stops being completed, which often means a broken form. ## Insights Orbit: Using Insights Orbit, Privacy and data - [How visits are counted without cookies](https://docs.bifrostorbit.com/insights/everyone/how-visits-are-counted.md): What Insights Orbit reads and keeps, what it never stores, and whether you need a consent banner. - [What to write in your privacy notice](https://docs.bifrostorbit.com/insights/everyone/privacy-notice.md): Tell your visitors that you count visits with Insights Orbit, what is read and kept, why, for how long and how they can opt out, and decide whether to ask for consent. - [Known users](https://docs.bifrostorbit.com/insights/everyone/known-users.md): Follow signed-in people across days and devices with your own user id, and download or erase one person's events when they ask. ## Insights Orbit: Using Insights Orbit, Settings and team - [Change a site's settings](https://docs.bifrostorbit.com/insights/everyone/site-settings.md): Rename a site, change its addresses, switch automatic events off, leave out your own visits, let visitors opt out and delete test traffic. - [Who can do what](https://docs.bifrostorbit.com/insights/everyone/roles.md): Viewers read reports, Editors also manage goals, and Admins also manage sites and settings. - [Plans and monthly events](https://docs.bifrostorbit.com/insights/everyone/plans-and-limits.md): What each plan includes, how events are counted each month and what happens when you go over. - [Audit trail and CSV downloads](https://docs.bifrostorbit.com/insights/everyone/audit-trail.md): See who changed sites, goals and settings, and when, and download any table as a CSV file. - [Restore something deleted](https://docs.bifrostorbit.com/insights/everyone/bin-and-restore.md): Deleted sites and goals go to the bin, where they can be brought back. Erasing for good is for owners. - [Orbit connections](https://docs.bifrostorbit.com/insights/everyone/orbit-connections.md): See what your sites count from Orbit's other satellites, follow websites from CMS Orbit, count orders and reviews as events, and find where each connection is set up. ## Insights Orbit: Using Insights Orbit, AI - [Connect an AI assistant](https://docs.bifrostorbit.com/insights/everyone/ai-assistants.md): Let an assistant such as Claude or ChatGPT answer questions about your sites with your own numbers, read-only and within your rights. ## Insights Orbit: Using Insights Orbit, Help - [Troubleshooting](https://docs.bifrostorbit.com/insights/everyone/troubleshooting.md): What to check when no visits show, numbers look too low or too high, a goal stays at zero, or you can't open or change something. - [Words used in Insights Orbit](https://docs.bifrostorbit.com/insights/everyone/glossary.md): What visitors, visits, events, goals, sources and the other words on Insights Orbit's screens mean. ## Insights Orbit: For developers, Get started - [Get started as a developer](https://docs.bifrostorbit.com/insights/developers/get-started.md): What you can build with Insights Orbit, the addresses and keys involved, and the order to set things up in. - [API keys](https://docs.bifrostorbit.com/insights/developers/api-keys.md): Make a key that sends events from your servers, reads raw events for your own tools, or both, and remove it when it is no longer used. ## Insights Orbit: For developers, Sending events - [The script](https://docs.bifrostorbit.com/insights/developers/the-script.md): Add Insights Orbit to a website with one script tag, its options, and serving it from your own domain. - [Serve Insights Orbit from your own domain](https://docs.bifrostorbit.com/insights/developers/first-party-proxy.md): Pass the script and events through your own server so fewer ad blockers stop them, and use a proxy token so each visitor's address still counts for places and unique visitors. - [Send your own events](https://docs.bifrostorbit.com/insights/developers/send-events.md): Count things people do with one line of code, with details and revenue, and use them in goals. - [Send user ids for known users](https://docs.bifrostorbit.com/insights/developers/known-users.md): Attach your own user id to events from the browser and from your servers, so signed-in people are followed across days and devices. - [Send events from a server](https://docs.bifrostorbit.com/insights/developers/server-api.md): Send events that happen on your servers, such as payments, with an API key, so they count in goals and funnels next to website events. ## Insights Orbit: For developers, Reading data - [Read raw events](https://docs.bifrostorbit.com/insights/developers/raw-event-api.md): Read every event your sites collected, page by page, with an API key, for your own data tools. - [GraphQL](https://docs.bifrostorbit.com/insights/developers/graphql.md): Read a site's raw events through GraphQL, with the same keys, limits and plan as the raw event API, and the schema, examples and errors. - [The API playground](https://docs.bifrostorbit.com/insights/developers/api-playground.md): Read your sites' raw events through REST and GraphQL from your browser, see the JSON, and copy the request as curl or JavaScript. - [Export events to your own S3 bucket](https://docs.bifrostorbit.com/insights/developers/s3-export.md): Get a copy of every raw event in your organisation's own Amazon S3 bucket each night, partitioned by site and date. ## Insights Orbit: For developers, Tools and SDKs - [Connect Insights Orbit with the CMS Orbit SDK](https://docs.bifrostorbit.com/insights/developers/cms-orbit-sdk.md): Add the script, tag page views with CMS Orbit entries, track campaigns and serve it from your own domain, in a Next.js website or with the PHP, Swift and Kotlin SDKs. - [The MCP server for AI assistants](https://docs.bifrostorbit.com/insights/developers/mcp-server.md): The address, sign-in, tools and errors of Insights Orbit's read-only MCP server, for connecting an assistant or your own agent. ## Insights Orbit: For developers, Help - [Troubleshooting for developers](https://docs.bifrostorbit.com/insights/developers/troubleshooting.md): Every answer the collector, the server API and the raw event API give, and the common reasons a website sends nothing, with the cause and the fix. ## Optional - [Changelog](https://docs.bifrostorbit.com/changelog/): what changed in Bifröst Orbit, its satellites and the SDK, with breaking changes marked - [Changelog feed](https://docs.bifrostorbit.com/changelog/rss.xml) - [System status](https://docs.bifrostorbit.com/status/): whether Bifröst Orbit, its satellites and Orbit Exchange are working, with 30 days of uptime and recent incidents