# Coheed

> Coheed connects ERP, CRM, and SCM systems, improves data quality, delivers cross-process insights, and automates actions with AI agents.

Coheed connects fragmented business systems, synchronizes critical data, detects data quality issues, surfaces cross-process insights, and turns recommendations into executed actions with autonomous or human-in-the-loop AI agents. It is built for operations, finance, and commercial teams that depend on multiple business systems and need one trusted operational view. Content is available in Dutch (default, /nl) and English (/en).

## Solutions (four maturity levels)
- [Data Integration](https://www.coheed.nl/en/solutions/data-integration): Synchronize ERP, CRM, and SCM data flows so every team has the records they need.
- [Data Quality](https://www.coheed.nl/en/solutions/data-quality): Detect duplicates, mismatches, and inconsistencies before they impact operations.
- [Insights](https://www.coheed.nl/en/solutions/insights): Reveal bottlenecks and opportunities across your complete lead-to-cash and supply process.
- [Agents](https://www.coheed.nl/en/solutions/agents): Execute improvements automatically or with human-in-the-loop approval.

## Use cases (running in the product today)
Each use case is an insight that combines at least two connected systems, and each can be promoted to an autonomous or human-in-the-loop agent.
- [Predictive Customer Lifetime Value](https://www.coheed.nl/en/use-cases/predictive-customer-lifetime-value): Score churn risk and future value per account by combining CRM engagement decline with ERP order frequency and value trends. Systems: CRM, ERP. Runs: Daily at 8am.
- [Lead-to-Quote Readiness](https://www.coheed.nl/en/use-cases/lead-to-quote-automation): Surface correct ERP pricing, live stock, discounts, and customer agreements on every new CRM lead so sales can quote immediately. Systems: CRM, ERP. Runs: Continuous, on new and changed CRM leads.
- [Order Exception Monitoring](https://www.coheed.nl/en/use-cases/order-exception-monitoring): Catch stock gaps, unrealistic delivery dates, pricing errors, and missed agreements after the order, before the customer notices. Systems: ERP, CRM, SCM. Runs: Continuous, minutes after each order change.
- [True Cost-to-Serve per Customer](https://www.coheed.nl/en/use-cases/true-cost-to-serve): Combine ERP margin, CRM service workload, and SCM exception handling to find high-revenue customers who are quietly unprofitable. Systems: ERP, CRM, SCM. Runs: Daily at 7am.
- [Dynamic Inventory Optimization](https://www.coheed.nl/en/use-cases/dynamic-inventory-optimization): Link CRM pipeline demand to SCM and ERP planning to forecast inventory gaps up to three months ahead. Systems: CRM, SCM, ERP. Runs: Every 6 hours.
- [Early Supply Chain Risk Detection](https://www.coheed.nl/en/use-cases/supply-chain-risk-detection): Correlate disruption signals with open SCM and ERP orders and propose alternatives before a delay reaches the customer. Systems: SCM, ERP. Runs: Daily at 6am.
- [Behavior-Based Cashflow Forecasting](https://www.coheed.nl/en/use-cases/cashflow-forecasting): Forecast real payment dates from ERP invoice data plus each customer's actual payment behaviour, not their agreed terms. Systems: ERP, CRM. Runs: Daily.
- [Unbilled Delivery Reconciliation](https://www.coheed.nl/en/use-cases/unbilled-delivery-reconciliation): Match everything delivered, driven, or produced against what was actually invoiced, and recover the revenue that quietly never reached a bill. Systems: ERP, SCM, TMS. Runs: Daily at 6am.
- [Delivery Dates That Hold](https://www.coheed.nl/en/use-cases/available-to-promise): Combine free stock, reservations, open orders, inbound purchase orders, and real supplier performance so the date you quote is the date you make. Systems: CRM, ERP, SCM. Runs: Continuous, on quote and order changes.
- [Real Supplier Lead Times](https://www.coheed.nl/en/use-cases/supplier-lead-time-reliability): Compare promised purchase order dates against actual receipts per supplier and item, and plan on the lead time you really get instead of the one in the item master. Systems: SCM, ERP. Runs: Weekly on Monday.
- [On-Time Delivery per Customer](https://www.coheed.nl/en/use-cases/on-time-delivery-per-customer): Report promised versus actual delivery per account instead of as one company-wide average, and see which relationships are quietly paying for the misses. Systems: TMS, ERP, CRM. Runs: Daily at 7am.
- [Hyper-Personalized Cross-Selling](https://www.coheed.nl/en/use-cases/hyper-personalized-cross-selling): Trigger replacement-part and upsell campaigns in CRM when the measured repeat interval on an article says the customer is coming round again. Systems: CRM, ERP, SCM. Runs: Weekly on Tuesday.

## Industries
- [Logistics & Transport](https://www.coheed.nl/en/industries/logistics): Combine your TMS, telematics, fleet, and finance systems into insights no single tool can produce.
- [B2B Commerce](https://www.coheed.nl/en/industries/b2b-commerce): Unify your webshop, ERP, and CRM so pricing, stock, and accounts stay in sync, and turn insight into agents.
- [B2B Wholesale](https://www.coheed.nl/en/industries/b2b-wholesale): Close the gaps between CRM, ERP, and SCM so promises, stock, and margin hold across the whole order chain.
- [Manufacturing](https://www.coheed.nl/en/industries/manufacturing): Connect the quote, the shop floor, and purchasing so promised dates, real cost price, and margin per order finally agree.

## Connectors
- ERP: AFAS, Exact, Microsoft Dynamics 365 Business Central, SAP Business One, Unit4, Odoo.
- CRM: HubSpot, Pipedrive, Teamleader, Microsoft Dynamics 365 Sales, Archie CRM, Perfect View CRM, Flowlu, Klaviyo.
- SCM: Exact Online for Wholesale/Manufacturing, Microsoft Dynamics 365 Supply Chain Management, Slimstock (Slim4), Epicor, Isah.
- Transport / TMS & telematics: CargoWise, Manhattan Associates, Webfleet, Ortec, Transpas, Boltrics (3PL Dynamics), Simacan, Transporeon, Descartes, Samsara, Geotab.

## Key pages
- [Overview](https://www.coheed.nl/en/): Problem, platform, integrations, and contact.
- [Solutions](https://www.coheed.nl/en/solutions): The four solution maturity levels in detail.
- [Use cases](https://www.coheed.nl/en/use-cases): The eight cross-system use cases that run in the product today.
- [Industries](https://www.coheed.nl/en/industries): Vertical use cases (logistics, B2B commerce, B2B wholesale, manufacturing).
- [Pricing](https://www.coheed.nl/en/pricing): Plans and pricing from €400/month (early-adopter price), with implementation included at no cost and free support in the first year.
- [Tool connectors](https://www.coheed.nl/en/tool-connectors): Searchable ERP, CRM, SCM, and transport connector examples and "connect X to Y" guides.
- [Blog](https://www.coheed.nl/en/blogs): Articles on integration, data quality, insights, and agents.
- [Contact](https://www.coheed.nl/en/contact): Book a demo or get in touch.
- [Login](https://www.coheed.nl/login): Product login for existing customers.

## Contact
- Email: dennis@coheed.nl