# DrillSpark

> DrillSpark is an AI-powered business process flowchart tool built on Mermaid.js. It helps teams visualize, analyze, and optimize workflows with intelligent drill-down capabilities, duration tracking, and 49 industry-specific templates. Available in Japanese and English. Operated by Tsumugiya Inc. (つむぎや株式会社), Japan.

## Product

- [Homepage (English)](https://drillspark.io/en): Product overview, features, and pricing for DrillSpark — the AI flowchart tool for business process optimization
- [Homepage (Japanese)](https://drillspark.io/ja): DrillSpark日本語トップページ — AI搭載の業務フロー図作成ツール
- [Template Gallery (English)](https://drillspark.io/en/templates): Browse 49 ready-to-use process templates across general business, manufacturing, finance, retail, and IT
- [Template Gallery (Japanese)](https://drillspark.io/ja/templates): 49種類の業種別テンプレートを閲覧
- [Security (English)](https://drillspark.io/en/security): How DrillSpark handles data, access control, and AI processing
- [Security (Japanese)](https://drillspark.io/ja/security): セキュリティとデータの取り扱い

## Key Features

DrillSpark combines Mermaid.js diagram editing with AI-powered analysis:

- **AI Drill-Down**: Click any process step to automatically expand it into a detailed sub-flowchart with role-based swimlanes
- **Duration Tracking**: Every node tracks estimated time, enabling bottleneck analysis and process optimization
- **Multi-Provider AI**: Powered by Google Gemini or OpenAI GPT via Cloudflare AI Gateway
- **Real-Time Collaboration**: Share diagrams with team members via project collaboration
- **Presentation Mode**: Present flowcharts directly from the editor
- **Hand-Drawn Style**: Optional sketch-style rendering for informal presentations

## Pricing

- **Free Plan**: 5 AI credits/month, 3 projects, 100 nodes per diagram
- **Starter Plan**: $8/month (¥980) — 50 AI credits, 100 projects, 1,000 nodes
- **Pro Plan**: $18/month (¥2,480) — 250 AI credits, 300 projects, 5,000 nodes
- **Organization Plan (Team)**: from ¥7,980/month, 3 editors included, extra editors ¥1,980/month each. Up to 10 free viewers per editor, 150 AI credits/month per editor shared across the organization, shared folders with folder-level access. Yearly ¥79,800 (2 months free); invoice billing (bank transfer) available
- Additional credit packs available: 15 credits ($2), 50 credits ($5), 120 credits ($10)

## Guides

Articles on business process mapping and improvement. Each line names the question the article answers; every article is available in English and Japanese.

- [Guides index (English)](https://drillspark.io/en/guides): All published guides
- [Guides index (Japanese)](https://drillspark.io/ja/guides): ガイド記事の一覧

### Mapping processes and notation

- [How to Map a Business Process Flow](https://drillspark.io/en/guides/how-to-create-business-flow) ([日本語: 業務フローの作り方](https://drillspark.io/ja/guides/how-to-create-business-flow)): How do I draw a business process flow? 5 steps, symbols, layout rules, and examples by department
- [Flowchart Symbols and Shapes](https://drillspark.io/en/guides/flowchart-symbols) ([日本語: フローチャート記号・図形の意味一覧](https://drillspark.io/ja/guides/flowchart-symbols)): What does each flowchart shape mean? The 10 standard symbols (ISO 5807) with rules and examples
- [What Is BPMN?](https://drillspark.io/en/guides/what-is-bpmn) ([日本語: BPMNとは？](https://drillspark.io/ja/guides/what-is-bpmn)): What is BPMN 2.0, what are its core elements, and when should I use it instead of a flowchart?
- [How to Write a Work Manual](https://drillspark.io/en/guides/how-to-create-work-manual) ([日本語: 業務マニュアルの作り方](https://drillspark.io/ja/guides/how-to-create-work-manual)): How do I write a work manual, and how does it differ from a process flow?
- [How to Do a Work Inventory](https://drillspark.io/en/guides/work-inventory) ([日本語: 業務棚卸のやり方](https://drillspark.io/ja/guides/work-inventory)): How do I list every task in a team (a 5-column sheet) and turn one row into a flowchart?

### Improving processes

- [How to Improve Business Processes](https://drillspark.io/en/guides/business-process-improvement) ([日本語: 業務改善の進め方](https://drillspark.io/ja/guides/business-process-improvement)): How do I run a process improvement project? A 6-step method with ECRS, PDCA, 5W1H, and QCD
- [What Is ECRS?](https://drillspark.io/en/guides/ecrs-framework) ([日本語: ECRS（イクルス）とは？](https://drillspark.io/ja/guides/ecrs-framework)): What are the 4 ECRS principles (Eliminate, Combine, Rearrange, Simplify) and in what order do I apply them?
- [How to Do an As-Is/To-Be Analysis](https://drillspark.io/en/guides/as-is-to-be-analysis) ([日本語: As-Is/To-Be分析のやり方](https://drillspark.io/ja/guides/as-is-to-be-analysis)): How do I compare the current and target process on two flowcharts and measure the difference?
- [The 7 Wastes in Office Work](https://drillspark.io/en/guides/office-work-seven-wastes) ([日本語: 事務の7つのムダとは？](https://drillspark.io/ja/guides/office-work-seven-wastes)): What do the 7 wastes look like in office work, and how do I find muda, mura, and muri on a flowchart?
- [How to Run a 5 Whys Analysis](https://drillspark.io/en/guides/why-why-analysis) ([日本語: なぜなぜ分析のやり方](https://drillspark.io/ja/guides/why-why-analysis)): How do I reach a process root cause with 5 Whys without blaming people?
- [How to Reduce Key-Person Dependency](https://drillspark.io/en/guides/key-person-dependency) ([日本語: 属人化を解消するには？](https://drillspark.io/ja/guides/key-person-dependency)): How do I find work only one person can do and turn their judgment into a documented process?
- [How to Choose Which Tasks to Automate](https://drillspark.io/en/guides/how-to-choose-tasks-to-automate) ([日本語: 自動化する業務の選び方](https://drillspark.io/ja/guides/how-to-choose-tasks-to-automate)): Which tasks suit RPA or AI, and where should a human check remain?

### AI agents

- [Multi-Agent Workflow Diagram](https://drillspark.io/en/guides/multi-agent-workflow-diagram) ([日本語: マルチエージェント協業フロー図の作り方](https://drillspark.io/ja/guides/multi-agent-workflow-diagram)): How do I design and diagram a workflow where several AI agents collaborate?
- [Designing Workflows for AI Agents and Humans](https://drillspark.io/en/guides/human-in-the-loop-workflow) ([日本語: AIエージェントと人間の業務設計](https://drillspark.io/ja/guides/human-in-the-loop-workflow)): Where do I place human approval and escalation (human-in-the-loop) in an AI agent workflow?

### Industry process flows

- [KYT 4-Round Method](https://drillspark.io/en/guides/kyt-kiken-yochi) ([日本語: KYT（危険予知）4ラウンド法](https://drillspark.io/ja/guides/kyt-kiken-yochi)): How do I run a KYT (hazard prediction) safety briefing, round by round?
- [Production Planning](https://drillspark.io/en/guides/production-planning-flow) ([日本語: 生産計画の作り方](https://drillspark.io/ja/guides/production-planning-flow)): How do I build a production plan from demand forecast through MPS, MRP, and work orders?
- [Inventory Management Methods](https://drillspark.io/en/guides/inventory-management-flow) ([日本語: 在庫管理の方法](https://drillspark.io/ja/guides/inventory-management-flow)): How do I run inventory from receiving to stocktaking, and set reorder points and safety stock?
- [Equipment Maintenance Flow](https://drillspark.io/en/guides/equipment-maintenance-flow) ([日本語: 設備保全フローの作り方](https://drillspark.io/ja/guides/equipment-maintenance-flow)): How do I map breakdown, preventive, and predictive maintenance as a flowchart?
- [Account Opening (KYC) Flow](https://drillspark.io/en/guides/account-opening-flow) ([日本語: 口座開設フローの作り方](https://drillspark.io/ja/guides/account-opening-flow)): How do I design a bank or brokerage account opening flow with eKYC and screening?
- [KYC/AML Process Flow](https://drillspark.io/en/guides/kyc-aml-process) ([日本語: KYC/AML業務フローの作り方](https://drillspark.io/ja/guides/kyc-aml-process)): How do I diagram KYC/AML from intake and CDD to ongoing monitoring and suspicious transaction reporting?
- [Insurance Claims Process Flow](https://drillspark.io/en/guides/insurance-claim-flow) ([日本語: 保険金請求フローの作り方](https://drillspark.io/ja/guides/insurance-claim-flow)): How do I map an insurance claim from first notice to payment without missed or duplicate payments?
- [Change Management Process](https://drillspark.io/en/guides/change-management-process) ([日本語: 変更管理のプロセス](https://drillspark.io/ja/guides/change-management-process)): What are the ITIL change management steps, from RFC and CAB approval to review and closure?
- [Customer Complaint Handling Flow](https://drillspark.io/en/guides/customer-complaint-handling) ([日本語: クレーム対応フロー](https://drillspark.io/ja/guides/customer-complaint-handling)): How do I handle a customer complaint in 7 steps, and when do I escalate?
- [Marketing Funnel Design](https://drillspark.io/en/guides/marketing-funnel-design) ([日本語: マーケティングファネルの設計](https://drillspark.io/ja/guides/marketing-funnel-design)): How do I design a marketing funnel with KPIs and tactics for each stage?

## Template Categories

- [Sales Process](https://drillspark.io/en/templates/sales-flow): Lead-to-close sales workflow with discovery, proposal, and closing phases
- [Approval Workflow](https://drillspark.io/en/templates/approval-flow): Multi-level approval process from request through decision-making
- [PDCA Cycle](https://drillspark.io/en/templates/pdca-cycle): Continuous improvement methodology template
- [CI/CD Pipeline](https://drillspark.io/en/templates/cicd-pipeline): Code review, build, test, and staged deployment workflow
- [SaaS Onboarding](https://drillspark.io/en/templates/saas-onboarding): Customer onboarding from trial through training to go-live
- [Quality Inspection](https://drillspark.io/en/templates/quality-inspection): Multi-stage inspection (incoming, in-process, final, shipping)
- [Insurance Claim](https://drillspark.io/en/templates/insurance-claim): Claim submission, investigation, assessment, and payout
- [KYC/AML Compliance](https://drillspark.io/en/templates/kyc-aml): Transaction monitoring and suspicious activity reporting

## MCP Integration (AI Agent Connectivity)

DrillSpark supports the Model Context Protocol (MCP), allowing AI agents to directly create, read, update, and manage flowchart diagrams programmatically.

- **MCP Server URL**: https://drillspark.io/api/mcp/mcp
- **Supported Clients**: Claude.ai, Claude Desktop, Claude Code, Codex, Cursor, Windsurf, and any MCP-compatible client
- **Authentication**: API key (Bearer token) or OAuth 2.0
- **Available Tools**: 18 tools for managing projects, diagrams, folders, versions, and user profiles, plus diagram rules and validation
- **Pricing**: Free — the agent supplies the Mermaid, so no AI credits are consumed by any MCP tool
- [MCP Integration Guide (English)](https://drillspark.io/en/docs/mcp): Step-by-step setup instructions
- [MCP Integration Guide (Japanese)](https://drillspark.io/ja/docs/mcp): MCPセットアップガイド

## Company

- **Operator**: Tsumugiya Inc. (つむぎや株式会社), Japan. Seller, address, and contact details are in the Commercial Disclosure below

## Optional

- [Terms of Service](https://drillspark.io/legal/terms): Usage terms and conditions
- [Privacy Policy](https://drillspark.io/legal/privacy): Data handling and privacy practices
- [Commercial Disclosure](https://drillspark.io/legal/commercial-disclosure): Tokushoho disclosure (Japanese law requirement)