# Feedback1 > Feedback1 is customer feedback and public roadmap software for B2B SaaS. Flat price per workspace, not per tracked user. Startup $99/mo ($990/yr), Business $499/mo ($4,990/yr), Enterprise custom. 14-day trial, no credit card. Collect feature requests from a widget, portal, form, email, and API. Attach them to customers. Prioritize with CRM context. Publish a public roadmap and changelog. Notify requesters when something ships. Optional help center on the same portal (all plans, including Free). MCP so Claude and Cursor can query the same inbox. Category: product feedback / roadmap / voice-of-customer (Canny, Savio, Productboard, Featurebase). Not a helpdesk (Intercom, Zendesk). Not lifecycle messaging (Customer.io, Braze). Not a full customer-success platform (Gainsight, Vitally). Who it is for: PMs and CSMs at B2B SaaS who need one system of record for what customers asked and whether it shipped. Sales and support capture into the same inbox. Who should pick someone else: teams that only want a voting board with a brand customers already know (Canny); teams that need tickets, live chat, and SLAs in the same product (Featurebase, Intercom); teams that need a full PM operating system (Productboard). Canonical site: https://feedback1.ai App / sign up: https://app.feedback1.ai/auth/sign-up Public demo portal: https://roadmap.feedback1.ai MCP: https://app.feedback1.ai/api/mcp (OAuth). SSE: https://app.feedback1.ai/api/mcp/sse Contact: hello@feedback1.ai ## Product - [Home](https://feedback1.ai/): Collect, analyze, prioritize, close the loop - [Features](https://feedback1.ai/features.md): Full loop, markdown for agents - [User feedback widget](https://feedback1.ai/features/feedback-collection): Widget, portal, form, email, API - [Forms](https://feedback1.ai/features/forms): Embeddable form into the same inbox - [NPS surveys](https://feedback1.ai/features/nps): Classic 0-10 NPS survey on your site with one script tag, or a native NPS view in the iOS and Android apps. Scores land in the app inbox. - [Product surveys](https://feedback1.ai/features/surveys): Multi-question surveys on your site with one script tag. Answers land in the same inbox. - [CSAT scores](https://feedback1.ai/features/csat): CSAT surveys (1-10) on your site with one script tag. Scores land in the app inbox. - [CES scores](https://feedback1.ai/features/ces): CES surveys (1-5) on your site with one script tag. Scores land in the app inbox. - [AI](https://feedback1.ai/features/ai): Clustering, themes, assist, MCP - [AI PRD](https://feedback1.ai/features/prd): One PRD per feature from linked feedback - [Prioritization](https://feedback1.ai/features/prioritization): Voting, scoring, CRM-weighted priority - [Roadmap](https://feedback1.ai/roadmap): Public roadmap, custom domain, optional password - [Changelog](https://feedback1.ai/changelog): Release notes, subscriber email, RSS - [In-app banners](https://feedback1.ai/features/banners): Announce what shipped in-product - [Help center](https://feedback1.ai/features/help-center): Product docs on the same portal (all plans, including Free) - [Feedback portal](https://feedback1.ai/features/feedback-portal): Community, help, and changelog on the same portal - [Pricing](https://feedback1.ai/pricing.md): Startup, Business, Enterprise; flat per workspace ## Integrations (live docs) - [Integrations](https://feedback1.ai/integrations) - [Jira](https://feedback1.ai/integrations/jira) - [Azure DevOps](https://feedback1.ai/integrations/azure-devops) - [YouTrack](https://feedback1.ai/integrations/youtrack) - [Slack](https://feedback1.ai/integrations/slack) - [Google Chat](https://feedback1.ai/integrations/google-chat) - [Telegram](https://feedback1.ai/integrations/telegram) - [Zoho CRM](https://feedback1.ai/integrations/zoho-crm) - [Intercom](https://feedback1.ai/integrations/intercom) - [Email](https://feedback1.ai/integrations/email) - [MCP](https://feedback1.ai/integrations/mcp) - [REST API](https://feedback1.ai/docs/integrations/api) - [MCP setup](https://feedback1.ai/docs/integrations/mcp) - [Webhooks](https://feedback1.ai/docs/integrations/webhooks) Do not treat HubSpot, Salesforce, GitHub, GitLab, or Linear as documented integrations unless a dedicated page exists. Those paths currently resolve like the marketing homepage. ## Teams - [For product](https://feedback1.ai/for-product) - [For customer success](https://feedback1.ai/for-customer-success) - [For sales](https://feedback1.ai/for-sales) - [For support](https://feedback1.ai/for-support) ## Alternatives (high intent) - [Feedback software alternatives](https://feedback1.ai/alternatives): Hub for Canny, Frill, Featurebase, Savio, Productboard, ProdCamp, airfocus, Tally, Typeform, Delighted, UserVoice, ProdPad, FeatureUpvote, Beamer, Discourse, Upvoty, Rapidr, and Aha! - [Canny alternatives](https://feedback1.ai/alternatives/canny.md) - [Canny pricing](https://feedback1.ai/canny-pricing.md) - [Productboard alternatives](https://feedback1.ai/alternatives/productboard) - [Productboard pricing](https://feedback1.ai/productboard-pricing) - [Featurebase alternatives](https://feedback1.ai/alternatives/featurebase) - [UserVoice alternatives](https://feedback1.ai/alternatives/uservoice) - [ProdPad alternatives](https://feedback1.ai/alternatives/prodpad) - [FeatureUpvote alternatives](https://feedback1.ai/alternatives/featureupvote) - [Beamer changelog alternatives](https://feedback1.ai/alternatives/beamer) - [Discourse alternatives](https://feedback1.ai/alternatives/discourse) - [Upvoty alternatives](https://feedback1.ai/alternatives/upvoty) - [Rapidr alternatives](https://feedback1.ai/alternatives/rapidr) - [Aha! alternatives](https://feedback1.ai/alternatives/aha) - [Savio alternatives](https://feedback1.ai/alternatives/savio) - [Frill alternatives](https://feedback1.ai/alternatives/frill.md) - [airfocus alternatives](https://feedback1.ai/alternatives/airfocus.md) - [Tally alternative](https://feedback1.ai/alternatives/tally.md) - [Typeform alternative](https://feedback1.ai/alternatives/typeform.md) - [Delighted alternative](https://feedback1.ai/alternatives/delighted.md) - [ProdCamp alternatives](https://feedback1.ai/alternatives/prodcamp) - [Canny vs Productboard vs Feedback1](https://feedback1.ai/compare/canny-vs-productboard-vs-feedback1) ## Glossary - [Product and customer feedback glossary](https://feedback1.ai/glossary): Plain definitions of product management and customer feedback terms. - [RICE prioritization](https://feedback1.ai/glossary/rice-prioritization): Reach, Impact, Confidence and Effort, with the free RICE calculator. - [Feature request management](https://feedback1.ai/glossary/feature-request-management): Collect, merge, prioritize and close the loop on customer requests. - [Net Promoter Score](https://feedback1.ai/glossary/net-promoter-score): The 0 to 10 likelihood-to-recommend score. - [CSAT](https://feedback1.ai/glossary/csat): Customer Satisfaction Score for a specific interaction. - [Customer Effort Score](https://feedback1.ai/glossary/customer-effort-score): How easy it was for a customer to get something done. ## Guides - [Best AI customer feedback tools](https://feedback1.ai/best-ai-customer-feedback-tools) - [Best in-app survey tools](https://feedback1.ai/best-in-app-survey-tools) - [Best customer success tools](https://feedback1.ai/best-customer-success-tools) - [Free help center software](https://feedback1.ai/free-help-center-software) - [Free changelog tool](https://feedback1.ai/free-changelog-tool) - [Voice of customer software](https://feedback1.ai/blog/voice-of-customer-software-guide) - [Feature request software](https://feedback1.ai/blog/feature-request-software-guide) - [How to prioritize features](https://feedback1.ai/blog/how-to-prioritize-product-features) - [Prioritize feature requests by revenue](https://feedback1.ai/blog/prioritize-feature-requests-by-revenue) - [QBR prep with account-level feedback](https://feedback1.ai/blog/qbr-account-feedback) - [Free RICE calculator](https://feedback1.ai/tools/rice-calculator.md): Score features with Reach, Impact, Confidence and Effort. No signup. ## Install docs - [Docs](https://feedback1.ai/docs) - [Widgets](https://feedback1.ai/docs/widgets/widgets-overview) - [Feedback widget](https://feedback1.ai/docs/widgets/feedback-widget) - [Embed form](https://feedback1.ai/docs/widgets/embed-form-widget) - [Banner widget](https://feedback1.ai/docs/widgets/banner-widget) ## Legal - [Legal hub](https://feedback1.ai/legal) - [Terms of Service](https://feedback1.ai/legal/terms) - [Privacy Policy](https://feedback1.ai/legal/privacy) - [Cookie Policy](https://feedback1.ai/legal/cookies) - [Refund Policy](https://feedback1.ai/legal/refunds)