{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://www.gainsight.com/schemas/gainsight/cta.json",
  "title": "Gainsight Call to Action (CTA)",
  "description": "Represents a Call to Action record in Gainsight CS Cockpit, used to drive proactive customer success actions based on risk, opportunity, or lifecycle events.",
  "type": "object",
  "required": ["CompanyId", "TypeId", "ReasonId", "PriorityId", "StatusId"],
  "properties": {
    "Gsid": {
      "type": "string",
      "description": "CTA unique identifier"
    },
    "Name": {
      "type": "string",
      "description": "CTA name or subject"
    },
    "CompanyId": {
      "type": "string",
      "description": "Associated company Gsid"
    },
    "CompanyName": {
      "type": "string",
      "description": "Associated company name"
    },
    "TypeId": {
      "type": "string",
      "description": "CTA type identifier (e.g., Risk, Opportunity, Lifecycle)"
    },
    "TypeName": {
      "type": "string",
      "description": "CTA type display name"
    },
    "ReasonId": {
      "type": "string",
      "description": "CTA reason identifier"
    },
    "ReasonName": {
      "type": "string",
      "description": "CTA reason display name"
    },
    "PriorityId": {
      "type": "string",
      "description": "Priority level identifier"
    },
    "StatusId": {
      "type": "string",
      "description": "CTA status identifier"
    },
    "StatusName": {
      "type": "string",
      "description": "Status display name"
    },
    "OwnerId": {
      "type": "string",
      "description": "Assigned owner user ID"
    },
    "OwnerName": {
      "type": "string",
      "description": "Assigned owner name"
    },
    "DueDate": {
      "type": "string",
      "format": "date",
      "description": "Due date for the CTA"
    },
    "ClosedDate": {
      "type": "string",
      "format": "date",
      "description": "Date the CTA was closed"
    },
    "Comments": {
      "type": "string",
      "description": "CTA comments or notes"
    },
    "Source": {
      "type": "string",
      "description": "Source that triggered the CTA (e.g., Rule, Manual, API)"
    },
    "PlaybookId": {
      "type": "string",
      "description": "Associated playbook identifier"
    },
    "CreatedDate": {
      "type": "string",
      "format": "date-time",
      "description": "Record creation timestamp"
    },
    "ModifiedDate": {
      "type": "string",
      "format": "date-time",
      "description": "Record last modification timestamp"
    }
  }
}