# Gallagher Knowledge Hub

## Home

- [Home](https://help.security.gallagher.com/knowledge-hub/home.md)
- [Useful Links](https://help.security.gallagher.com/knowledge-hub/useful-links.md)

## Products

- [Command Centre Software](https://help.security.gallagher.com/knowledge-hub/products/cc-software.md): Configure, operate, and troubleshoot Gallagher Command Centre software.
- [Configure](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure.md): Configure access control, system services, and Command Centre infrastructure.
- [Alarm zones and response plans](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-zones.md): Configure alarm zones, responses, and access-control integration.
- [Configure alarm zones](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-zones/configure-alarm-zones.md): Create, connect, and initialize alarm zones.
- [Configure alarm response plans](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-zones/configure-alarm-response-plans.md): Choose the right action-plan level for alarm events.
- [Arm and disarm alarm zones](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-zones/arm-and-disarm-alarm-zones.md): Select state control and arming behaviour.
- [Connect alarm zones to access control](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-zones/connect-alarm-zones-to-access-control.md): Use alarm zones for first-in disarm and controlled entry.
- [Use alarm zones for perimeter security](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-zones/use-alarm-zones-for-perimeter-security.md): Configure perimeter members, responses, and safe arming.
- [Access groups](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-access-groups.md): Learn how access groups control cardholder access to doors and zones.
- [Access zones](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-access-zones.md): Configure physical access zones for anti-passback, mustering, and occupancy tracking.
- [Alarm transmission](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-transmission.md): Configure alarm monitoring, diallers, and controller communication.
- [Ademco format](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-transmission/alarm-transmission-ademco-format.md): Reference Ademco Contact ID fields, DC-09 packet structure, and event codes.
- [Analog dialler](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-transmission/alarm-transmission-analog-dialler.md): Connect and configure analog diallers, cellular diallers, PABX prefixes, and jumper settings.
- [IP dialler](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-transmission/alarm-transmission-ip-dialler.md): Configure IP dialler network access, ports, and DC-09 or CSV monitoring protocols.
- [IP monitoring](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-transmission/alarm-transmission-how-ip-monitoring-c.md): Understand DC-09 and CSV alarm monitoring connections for Gallagher and third-party receivers.
- [Monitoring](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-transmission/alarm-transmission-monitoring.md): Configure, test, and troubleshoot alarm transmission to a monitoring station.
- [Permaconn diallers](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-transmission/alarm-transmission-connecting-a-contro.md): Connect and configure Permaconn diallers with Gallagher controllers.
- [Permaconn upgrade advisory](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/alarm-transmission/alarm-transmission-permaconn-and-contr.md): Restore Permaconn alarm transmission after upgrading a controller to version 8.80.
- [Archiving and backups](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/archiving-and-backups.md): Protect Command Centre data by archiving event history and backing up configuration.
- [Archiving overview](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/archiving-and-backups/archiving-an-overview.md): Archive Command Centre event history to manage database growth and retain records.
- [Archiving database information](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/archiving-and-backups/archiving-database-information.md): Understand SQL Express database limits and recovery options when capacity is reached.
- [Backup overview](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/archiving-and-backups/backups-an-overview.md): Schedule, create, and restore Command Centre configuration backups.
- [Server - archiving](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/archiving-and-backups/server-archiving.md)
- [Calendars](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/calendars.md): Configure default and special calendars for Command Centre schedules.
- [Default calendar](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/calendars/calendars-default-calendar.md): Understand how the Default Calendar applies Day Categories to dates across a Command Centre site.
- [Special calendars](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/calendars/calendars-special-calendars.md): Understand when to use Special Calendars and how they override Default Calendar dates for individual controllers.
- [Cardholders and credentials](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-cardholders-and-credentials.md): Create and manage cardholders, cards, credentials, and access assignments.
- [Configuration scenarios](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios.md): Apply common Command Centre configuration patterns for access, alarms, and automation.
- [Allocate credentials](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-easiest-way-to-allocate-crede.md): Issue Gallagher Mobile Credentials by email to eligible cardholders and readers.
- [Configure lockdown access](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-lockdown-access.md): Use triggered overrides to restrict door access during a facility lockdown.
- [Configure a turnstile with one door and two outputs](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-turnstile-configuration-with.md): Use one door license and Logic Blocks to control two turnstile outputs.
- [Deactivate a siren after a delay or alarm-zone disarm](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-deactivate-a-siren-after-a-se.md): Configure virtual outputs and logic blocks to deactivate a siren automatically.
- [Monitor operator activity](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-monitor-operator-activity.md): Log cardholder-record views by selected operator groups for reporting.
- [Pulse an output using Logic Blocks](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-pulsing-an-output-using-logic.md): Configure two Logic Blocks to pulse an output at a defined interval.
- [Stop door-open-too-long alarms from sounding](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-stopping-the-door-open-too-lo.md): Override a door to Free access or suppress door sounds during open-too-long alarms.
- [Test alarm zones](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-alarm-zone-testing.md): Test alarm zones without generating alarms or sending monitoring messages.
- [Use transparent layers in card layouts](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/configuration-scenarios/scenario-card-layout-with-transparent.md): Overlay images on cardholder photos by setting one image color as transparent.
- [Databases (SQL)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr.md)
- [Database structure](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-structure.md)
- [Database considerations](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-considerations.md): Plan compatible SQL upgrades and apply service packs on default Command Centre installations.
- [Database encryption](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-encryption.md)
- [Database hosting](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-hosting-the-db-on-sql-cluste.md)
- [Database recovery](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-recovering-from-a-dead-serve.md)
- [Detaching and reattaching](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-detaching-and-reattaching.md)
- [Moving or migrating](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-moving-or-migrating-db-on-di.md)
- [Shrinking (compression)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-compressing-or-shrinking-the.md): Reclaim unused SQL database space safely with SQL Server Management Studio.
- [SQL collation](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-sql-collation.md)
- [Remote SQL setup](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-setting-up-command-centre-wi.md)
- [Scripts for creating blank databases](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-creating-blank-ones-using-sc.md)
- [Steps for blank database attachment](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-attaching-blank-ones-to-8-20.md): Attach compatible blank databases and regenerate the thumbprint when required.
- [Upgrade SQL Express to SQL Standard](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/databases-an-overview-of-command-centr/databases-upgrading-sql-express-to-sql.md)
- [Duress terminal (formerly Duress RAT)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-duress-terminal-formerl.md)
- [Doors](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-doors.md): Configure doors, readers, alarm zones, access zones, and door behaviour.
- [Fatigue management vs regulated zones](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-fatigue-management-vs-r.md)
- [Hardening](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/hardening.md): Find hardening guidance for Command Centre servers, workstations, controllers, and kiosks.
- [Identity solutions](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope.md): Integrate identity systems for cardholder and operator synchronisation.
- [Active Directory](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory.md): Configure Active Directory synchronization and single sign-on for Command Centre.
- [Active Directory single sign-on common faults and scenarios](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-single-sign-on-common.md): Resolve common Active Directory Single Sign-On faults, including SPN and logon-name issues.
- [Set up Active Directory single sign-on](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-single-sign-on-settin.md): Enable Active Directory Single Sign-On and configure Service Principal Name permissions.
- [Troubleshoot Active Directory single sign-on](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-single-sign-on-troubl.md): Diagnose Active Directory Single Sign-On failures caused by missing or duplicate SPNs.
- [Active Directory Sync features and functions](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-features-and-fun.md): Understand Active Directory Sync generations, cardholder replication, and filter behavior.
- [Automate new Active Directory Sync images](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-how-to-sync-new.md): Use a PowerShell script to trigger Active Directory Sync image updates from a CSV file.
- [Active Directory Sync checklist (v8.40 and below)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-checklist-v8-40.md): Configure legacy Active Directory Sync with XML, certificates, and the FT Sync Service.
- [Active Directory Sync fault finding (v8.40 and below)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-fault-finding-v8.md): Diagnose legacy Active Directory Sync service, certificate, and connection failures.
- [Active Directory Sync user account requirements](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-user-accounts-re.md): Configure service and domain account permissions for Active Directory cardholder synchronization.
- [Install Active Directory Sync v8.50](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-v8-50-installati.md): Install Active Directory Sync v8.50 and configure its required Command Centre components.
- [Active Directory Sync v8.50 requirements](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-v8-50-priority-r.md): Prepare Active Directory, REST API, and operator prerequisites for Active Directory Sync v8.50.
- [Active Directory Sync v8.50 changes](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-v8-50-what-s-new.md): Understand the REST API architecture and operator model introduced with Active Directory Sync v8.50.
- [Troubleshoot Active Directory Sync v8.50](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-v8-50-troublesho.md): Collect diagnostic files and resolve Active Directory credential errors in Active Directory Sync v8.50.
- [Run Active Directory Sync v8.50 on a non-domain Command Centre server](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/active-directory/active-directory-sync-v8-50-non-domain.md): Configure Active Directory Sync v8.50 when the Command Centre server is not domain-joined.
- [Entra ID](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/entra-id.md): Configure Microsoft Entra ID cardholder synchronization with Command Centre.
- [Collect Entra ID Sync logs](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/entra-id/entra-id-collecting-logs-for-sync-issu.md): Collect Entra ID Sync logs and supporting details for Gallagher Technical Support.
- [Configure Entra ID Sync](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/entra-id/entra-id-configuration.md): Configure Entra ID Sync credentials, cardholder matching, filters, and Command Centre privileges.
- [Entra ID Sync deployment options](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/entra-id/entra-id-deployment-options.md): Choose an Entra ID Sync topology for Command Centre servers and Microsoft Entra tenants.
- [Entra ID Sync limitations and licensing](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/entra-id/entra-id-limitations-and-licensing.md): Review Entra ID Sync compatibility limits, Command Centre license entries, and Microsoft Entra licensing.
- [Microsoft Entra ID environment](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/entra-id/entra-id-microsoft-azure-environment.md): Collect Microsoft Entra ID application credentials and permissions for Entra ID Sync.
- [Nexudus](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/nexudus.md): Learn how Nexudus Integration synchronizes resident records and access events with Command Centre.
- [Okta Sync](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/identity-solutions-cardholders-and-ope/okta-sync.md): Learn how Okta Sync synchronizes Okta user records with Command Centre cardholders and access groups.
- [Interface options](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options.md): Connect Command Centre through APIs, middleware, protocols, and web services.
- [APIs and middleware](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api.md): Choose Command Centre APIs, controller integrations, and middleware plugins.
- [ASCII interface](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/ascii-interface-crps.md): Compare ASCII interface options for Command Centre and third-party systems.
- [Cardholder change tracking API](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/cardholder-change-tracking-api.md): Support existing Cardholder Change Tracking API integrations and migrate to REST.
- [Controller API (FTCAPI) and Middleware Framework (FMF)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f.md): Compare FTCAPI and middleware integrations that communicate through Gallagher controllers.
- [Controller API - FTCAPI.ini file](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/controller-api-ftcapi.ini-file.md): Generate and deploy the GallagherFTCAPI.ini file for Controller API communication.
- [Controller API - FTCAPI error messages](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/controller-api-ftcapi-error-messages.md): Diagnose Controller API and middleware registration, port, and certificate errors.
- [Controller API - fault finding using the test harness](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/controller-api-fault-finding-using-the-test-harness.md): Isolate Controller API connection problems with the supplied Test Harness.
- [Controller API - server and middleware](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/controller-api-server-and-middleware.md): Understand Controller API and middleware installation, ports, and capacity limits.
- [Middleware Framework - ASCII interface (CRPS) plugins](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/middleware-framework-ascii-interface-crps-plugins.md): Select a Middleware Framework or controller-resident ASCII text plugin.
- [Middleware Framework - ASCII text vs Controller Resident plugin](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/middleware-framework-ascii-text-vs-controller-resident-plugin.md): Compare middleware ASCII text plugins with controller-resident plugin deployment.
- [Middleware Framework - Ademco 685 plugin](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/middleware-framework-ademco-685-plugin.md): Import Ademco 685 events and mappings through the Middleware Framework.
- [Middleware Framework - CRPS plugin](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/middleware-framework-crps-plugin.md): Use the CRPS plugin for controller-resident ASCII text communication.
- [Middleware Framework - SNMP plugin](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/controller-api-ftcapi-and-middleware-f/middleware-framework-snmp-plugin.md): Receive SNMP traps as Command Centre events and alarms through middleware.
- [Controller Resident Plugin (CRPS)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/crps-basic-configuration.md): Configure Controller-Resident ASCII Text Plugin messages for external systems.
- [Representational state transfer (REST) API](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api.md): Integrate Command Centre over HTTP with licensed REST API editions.
- [REST API - what is an API key?](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-what-is-an-api-key.md): Understand REST API key contents, request headers, and protection measures.
- [REST API - certificates](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-certificates.md): Configure and troubleshoot REST API client and server certificate trust.
- [REST API - connection](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-connection.md): Verify REST API connectivity, port access, API keys, and client certificates.
- [REST API - create REST operator](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-create-rest-operator.md): Create a least-privilege REST operator for API authentication and auditing.
- [REST API - creating and importing REST API certificates](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-creating-and-importing-rest-api-certificates.md): Create, export, and import a REST API server certificate in Command Centre.
- [REST API - creating the client certificate](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-creating-the-client-certificate.md): Create and assign a client certificate for REST API authentication.
- [REST API - features](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-features.md): Review REST API capabilities, licensed editions, use cases, and limitations.
- [REST API - logs](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-logs.md): Configure and interpret Command Centre REST API request logging.
- [REST API - setting up REST API in Command Centre](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-setting-up-rest-api-in-command-center.md): Enable the REST API and create a secured REST Client in Command Centre.
- [REST API - troubleshooting a Technology Partner integration](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/api/representational-state-transfer-rest-api/rest-api-troubleshooting-a-technology.md): Isolate REST API integration faults with Technology Partner applications.
- [Enterprise data interface (EDI)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/enterprise-data-interface-edi.md): Synchronize cardholder data between Command Centre and external data sources.
- [Facility management interfaces](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/facility-management-interfaces.md): Connect Command Centre with building systems, bookings, and server-to-server synchronization.
- [BACnet - overview](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/facility-management-interfaces/bacnet-overview.md): Integrate BACnet-compatible building devices with Command Centre alarm management.
- [BACnet - basic setup requirements](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/facility-management-interfaces/bacnet-overview/bacnet-basic-setup-requirements.md): Prepare Controller 6000 and BACnet devices for a BACnet integration.
- [BACnet - limitations](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/facility-management-interfaces/bacnet-overview/bacnet-limitations.md): Review BACnet network and Command Centre control limitations.
- [Booking Interface](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/facility-management-interfaces/booking-interface.md): Import room and resource bookings for automated Command Centre responses.
- [Cardholder count outputs](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/facility-management-interfaces/cardholder-count-outputs.md): Control outputs from access-zone occupancy counts.
- [Cardholder sync](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/facility-management-interfaces/cardholder-sync.md): Synchronize cardholders between Command Centre servers in shared buildings.
- [Event sync](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/facility-management-interfaces/event-sync.md): Synchronize selected events between Command Centre servers.
- [OLE for process control (OPC)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/ole-for-process-control-opc.md): Understand legacy OPC Data Access and Alarm and Event interfaces.
- [Open supervised device protocol (OSDP)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/open-supervised-device-protocol-osdp.md): Understand OSDP support, wiring requirements, and Controller 6000 capacity.
- [OSDP - setting up an OSDP device for the first time](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/open-supervised-device-protocol-osdp/osdp-setting-up-an-osdp-device-for-the-first-time.md): Assign unique addresses when connecting OSDP devices to Controller 6000.
- [Session initiation protocol (SIP)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/session-initiation-protocol-sip.md): Connect supported SIP intercom devices with the Command Centre Client.
- [Software development kits (SDKs)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/software-development-kits-sdks.md): Extend mobile access and video viewing with Gallagher developer kits.
- [Gallagher Mobile Connect SDK](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/software-development-kits-sdks/gallagher-mobile-connect-sdk.md): Add Gallagher Mobile Connect access features to a third-party mobile app.
- [Gallagher Video Viewer SDK](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/software-development-kits-sdks/gallagher-video-viewer-sdk.md): Integrate third-party video feeds into Command Centre using the Video Viewer SDK.
- [Web services](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/web-services.md): Review legacy SOAP services for cardholder and visitor management integrations.
- [Cardholder web service](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/web-services/cardholder-web-service.md): Support legacy SOAP cardholder integrations and plan a REST API migration.
- [Visitor management web service](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/interface-options/web-services/visitor-management-web-service.md): Support legacy SOAP visitor management integrations and plan a REST API migration.
- [Operator groups and privileges](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-operator-groups-and-privileges.md): Configure operator roles, permissions, division scope, and field-level access.
- [Server configuration](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/server-configuration.md): Configure Command Centre server requirements, ports, services, and notifications.
- [Changing the Command Centre server name](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/server-configuration/server-changing-the-command-centre-ser.md)
- [Controller listen ports - Command Centre 8.50 and above](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/server-configuration/controller-listen-ports-command-centre.md)
- [Controller listen ports - Command Centre 8.40 and below](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/server-configuration/listen-ports-controllers-command-centr.md)
- [Enabling Gmail for notifications](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/server-configuration/server-enabling-gmail-for-notification.md)
- [Using a macro to run an application](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/server-configuration/server-using-a-macro-to-run-an-applica.md)
- [Supported printers](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-supported-printers.md)
- [Redundancy and failover](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-redundancy-and-failover.md): Plan Command Centre failover while ensuring only one service instance uses SQL.
- [Resistor values utility](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-custom-eol-resistor-val.md): Load Gallagher-provided custom end-of-line resistor values into Command Centre.
- [Site Plans](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/command-centre-site-plan-transparency.md)
- [Workforce management](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/workforce-management-solutions.md): Configure Command Centre workforce-management features for screening, compliance, labels, and location tracking.
- [Alcolizer Integration](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/workforce-management-solutions/alcolizer-integration.md): Connect Alcolizer breath-testing units to Command Centre for alcohol-screening results and access control.
- [Cardholder display](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/workforce-management-solutions/cardholder-display.md): Display cardholder details, access decisions, photos, cards, and competencies after badging.
- [Quick print labeling](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/workforce-management-solutions/quick-print-labelling.md): Print cardholder labels from the Competencies tile in a Command Centre Premier Cardholder Viewer.
- [Random selection](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/workforce-management-solutions/random-selection.md): Configure random cardholder selection for screening, access control, competency management, and spot checks.
- [Regulated zones (formerly Fatigue Management)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/workforce-management-solutions/regulated-zones-formerly-fatigue-management.md): Configure cardholder time, shifts, entries, and safety compliance for regulated areas.
- [Tag boards](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/workforce-management-solutions/tag-boards.md): Display live cardholder occupancy by access zone for headcounts, capacity, and safety monitoring.
- [Tag tracking](https://help.security.gallagher.com/knowledge-hub/products/cc-software/configure/workforce-management-solutions/tag-tracking.md): Track cardholder locations through Bluetooth tags and Gallagher T Series Multi-Tech readers.
- [Operate](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate.md): Find daily Command Centre tasks, feature guides, reports, and role-based training.
- [Operator Video Library](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library.md): Watch short Command Centre videos for routine operator tasks and viewer setup.
- [Calendars, Day Categories and Schedules](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/calendars-day-categories-and-schedules.md): Watch videos about calendars, day categories, schedules, and access configuration.
- [Understanding Calendars](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/calendars-day-categories-and-schedules/understanding-calendars.md)
- [Understanding Day Categories](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/calendars-day-categories-and-schedules/understanding-day-categories.md)
- [Understanding schedules](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/calendars-day-categories-and-schedules/understanding-schedules.md)
- [Understanding the relationship between day categories, calendars and schedules](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/calendars-day-categories-and-schedules/understanding-the-relationship-between-day-categories-calendars-and-schedules.md)
- [Alarm viewers](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/alarm-and-monitor-site-viewers.md): Watch videos for understanding and configuring Alarm Viewer.
- [Understanding the Alarm Viewer](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/alarm-and-monitor-site-viewers/understanding-the-alarm-viewer.md)
- [Configuring a new Alarm Viewer - Part 1](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/alarm-and-monitor-site-viewers/configuring-a-new-alarm-viewer-part-1.md)
- [Configuring a new Alarm View - Part 2](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/alarm-and-monitor-site-viewers/configuring-a-new-alarm-view-part-2.md)
- [Configuring a new Alarm Viewer - Part 3](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/alarm-and-monitor-site-viewers/configuring-a-new-alarm-viewer-part-3.md)
- [Configuring a new Alarm Viewer - Part 4](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/alarm-and-monitor-site-viewers/configuring-a-new-alarm-viewer-part-4.md)
- [Access Groups and Zones](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones.md): Watch videos about access groups, access zones, and access privileges.
- [Understanding the difference between an Access Zone and an Access Group](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/understanding-the-difference-between-an-access-zone-and-an-access-group.md)
- [Understanding Access Group lineage](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/understanding-access-group-lineage.md)
- [Creating a new Access Group - Part 1](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/creating-a-new-access-group-part-1.md)
- [Creating a new Access Group - Part 2](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/creating-a-new-access-group-part-2.md)
- [Creating a new Access Group - Part 3](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/creating-a-new-access-group-part-3.md)
- [Duplicating Access Groups](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/duplicating-access-groups.md)
- [Searching for Access Groups](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/searching-for-access-groups.md)
- [Understanding the Cardholder Access Groups tile](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/understanding-the-cardholder-access-groups-tile.md)
- [Understanding Access Privileges (Entry During Lockdown)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/understanding-access-privileges-entry-during-lockdown.md)
- [Using "access by last assignment' to streamline access assignment](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/using-access-by-last-assignment-to-streamline-access-assignment.md)
- [Understanding Access Privileges (First Card Unlock)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/understanding-access-privileges-first-card-unlock.md)
- [Understanding Access privileges (Lock/Unlock Access Zones)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/understanding-access-privileges-lock-unlock-access-zones.md)
- [Understanding Access Privileges (Visitor and Visitor Escort)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/access-groups-and-zones/understanding-access-privileges-visitor-and-visitor-escort.md)
- [Bulk Changes](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes.md): Watch videos for creating, editing, scheduling, and managing bulk changes.
- [Introducing bulk changes](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/introducing-bulk-changes.md)
- [Understanding Bulk Changes](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/understanding-bulk-changes.md)
- [Creating a new Bulk Change (Assigning access groups to new cardholders)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/creating-a-new-bulk-change-assigning-access-groups-to-new-cardholders.md)
- [Creating a new Bulk Change (Bulk Cardholder Deletion)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/creating-a-new-bulk-change-bulk-cardholder-deletion.md)
- [Creating a new Bulk Change (Assigning competencies in bulk)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/creating-a-new-bulk-change-assigning-competencies-in-bulk.md)
- [Creating a new Bulk Change (Bulk Relationship Assignment)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/creating-a-new-bulk-change-bulk-relationship-assignment.md)
- [Creating a new Bulk Change (Changing cardholder divisions in bulk)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/creating-a-new-bulk-change-changing-cardholder-divisions-in-bulk.md)
- [Creating a new Bulk Change (Disabling active cards no longer in use)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/creating-a-new-bulk-change-disabling-active-cards-no-longer-in-use.md)
- [Creating a new Bulk Change (Inactive cardholder bulk purge)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/creating-a-new-bulk-change-inactive-cardholder-bulk-purge.md)
- [Creating a new Bulk Change (Personal Data Field Assignment)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/creating-a-new-bulk-change-personal-data-field-assignment.md)
- [Editing a Bulk Change](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/editing-a-bulk-change.md)
- [Scheduling a Bulk Change](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/scheduling-a-bulk-change.md)
- [Navigating the Help Files - Bulk Changes](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/bulk-changes/navigating-the-help-files-bulk-changes.md)
- [Cardholder management](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management.md): Videos for assigning cardholder credentials, PINs, and images.
- [Understanding the Cardholder Viewer](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/understanding-the-cardholder-viewer.md)
- [Understanding Personal Data Fields (PDFs)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/understanding-personal-data-fields-pdfs.md)
- [Assigning a cardholder card credential](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/assigning-a-cardholder-card-credential.md)
- [Assigning a cardholder card PIN](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/assigning-a-cardholder-card-pin.md)
- [Assigning cardholder images](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/assigning-cardholder-images.md)
- [Copying access from one cardholder to another](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/copying-access-from-one-cardholder-to-another.md)
- [Introducing advanced cardholder searches](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/introducing-advanced-cardholder-searches.md)
- [Editing advanced cardholder searches](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/editing-advanced-cardholder-searches.md)
- [Interpreting event trail records - Part 1](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/interpreting-event-trail-records-part-1.md)
- [Interpreting event trail records - Part 2](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/interpreting-event-trail-records-part-2.md)
- [Interpreting event trail records - Part 3 (Access denied due to lockdown)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/interpreting-event-trail-records-part-3-access-denied-due-to-lockdown.md)
- [Interpreting event trail records - Part 4 (Anti-passback)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/interpreting-event-trail-records-part-4-anti-passback.md)
- [Interpreting event trail records - Part 5 (Anti-tailgating)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/interpreting-event-trail-records-part-5-anti-tailgating.md)
- [Interpreting event trail records - Part 6](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/interpreting-event-trail-records-part-6.md)
- [Maximising and minimising viewer tiles](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/maximising-and-minimising-viewer-tiles.md)
- [Producing a cardholder report from advanced cardholder searches](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/producing-a-cardholder-report-from-advanced-cardholder-searches.md)
- [Troubleshooting access issues using the Cardholder History tile – Part 1](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/troubleshooting-access-issues-using-the-cardholder-history-tile-part-1.md)
- [Troubleshooting access issues using the Cardholder History tile – Part 2](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/cardholder-management/troubleshooting-access-issues-using-the-cardholder-history-tile-part-2.md)
- [Help files](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/help-files.md): Watch videos for navigating Command Centre help and using Quick Tips.
- [Navigating the help menu](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/help-files/navigating-the-help-menu.md)
- [Renaming a help file favourite](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/help-files/renaming-a-help-file-favourite.md)
- [Utilising Quick Tips](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/help-files/utilising-quick-tips.md)
- [About Command Centre window](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/help-files/about-command-centre-window.md)
- [Monitor site viewers](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/monitor-site-viewers.md): Watch videos for understanding, configuring, and using Monitor Site Viewers.
- [Introducing Monitor Site Viewers](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/monitor-site-viewers/introducing-monitor-site-viewers.md)
- [Configuring a new Monitor Site Viewer - Part 1](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/monitor-site-viewers/configuring-a-new-monitor-site-viewer.md)
- [Configuring a new Monitor Site Viewer - Part 2](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/monitor-site-viewers/configuring-a-new-monitor-site-vie-2.md)
- [Configuring a new Monitor Site Viewer - Part 3](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/monitor-site-viewers/configuring-a-new-monitor-site-vie-3.md)
- [Configuring a new Monitor Site Viewer - Part 4](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/monitor-site-viewers/configuring-a-new-monitor-site-vie-4.md)
- [Configuring a new Monitor Site Viewer - Part 5](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/monitor-site-viewers/configuring-a-new-monitor-site-vie-5.md)
- [Extending viewers to individual monitors](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/monitor-site-viewers/extending-viewers-to-individual-monitors.md)
- [Operator access](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/operator-access.md): Videos for assigning Command Centre viewers to operator groups.
- [Assigning viewers to operator groups](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/operator-access/assigning-viewers-to-operator-groups.md)
- [Understanding operator groups and privileges](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/operator-access/understanding-operator-groups-and-privileges.md)
- [Updating another operator's logon credentials](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/operator-access/updating-another-operators-logon-credentials.md)
- [Updating your logon credentials](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/operator-access/updating-your-logon-credentials.md)
- [Using the System View](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/operator-access/using-the-system-view.md)
- [Reports](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports.md): Watch videos for creating, running, and scheduling Command Centre reports.
- [Creating a cardholder report to review upcoming access group expiries](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/creating-a-cardholder-report-to-review-upcoming-access-group-expiries.md)
- [Creating an access report to review which cardholders can access a given access zone](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/creating-an-access-report-to-review-which-cardholders-can-access-a-given-access-zone.md)
- [Creating an activity report to investigate an occurrence on site](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/creating-an-activity-report-to-investigate-an-occurrence-on-site.md)
- [Reporting on the most occurred alarms](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/reporting-on-the-most-occurred-alarms.md)
- [Reporting on which doors receive the highest occurrence of alarms](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/reporting-on-which-doors-receive-the-highest-occurrence-of-alarms.md)
- [Running Contextual Reports from Access Groups](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/running-contextual-reports-from-access-groups.md)
- [Running reports from a site plan](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/running-reports-from-a-site-plan.md)
- [Scheduling Reports](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/scheduling-reports.md)
- [Using activity reports to investigate system changes and troubleshoot reported cardholder issues](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/using-activity-reports-to-investigate-system-changes-and-troubleshoot-reported-cardholder-issues.md)
- [Understanding the reports tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/reports/understanding-the-reports-tab.md)
- [Site plan viewers](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/site-plan-viewers.md): Watch videos for configuring Site Plan Viewers and running contextual reports.
- [Configuring a new Site Plan Viewer](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/site-plan-viewers/configuring-a-new-site-plan-viewer.md)
- [Contextual Reporting from Site Plans](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/operator-video-library/site-plan-viewers/contextual-reporting-from-site-plans.md)
- [Technician Video Library](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library.md): Watch short Command Centre videos for technician configuration and maintenance tasks.
- [Alarm configuration](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/alarm-configuration.md): Videos for configuring alarm behavior, instructions, and operator responses.
- [Advanced Tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/alarm-configuration/advanced-tab.md)
- [Alarm Flooding Tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/alarm-configuration/alarm-flooding-tab.md)
- [Alarm Instructions Tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/alarm-configuration/alarm-instructions-tab.md)
- [Alarm Notes Tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/alarm-configuration/alarm-notes-tab.md)
- [Alarm Transmission Tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/alarm-configuration/alarm-transmission-tab.md)
- [Alarm Zones States Tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/alarm-configuration/alarm-zones-states-tab.md)
- [Credentials and competencies](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/credentials-and-competencies.md): Videos for configuring credential expiry, challenges, and competency messages.
- [Broadcast Notification regarding credential expiry](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/credentials-and-competencies/broadcast-notification-regarding-crede.md)
- [Challenge and More Challenge Tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/credentials-and-competencies/challenge-and-more-challenge-tab.md)
- [Competency Messages Tab](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/credentials-and-competencies/competency-messages-tab.md)
- [Integrations](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/integrations.md): Videos for configuring Gallagher Cloud, API Gateway, and EDI integrations.
- [Configuration of Gallagher Cloud and API Gateway](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/integrations/configuration-of-gallagher-cloud-and-a.md)
- [Configuring the EDI Access Group transformation and running the EDI manually](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/integrations/configuring-the-edi-access-group-trans.md)
- [Configuring the EDI Data Location and Format](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/integrations/configuring-the-edi-data-location-and.md)
- [Configuring the EDI ID and Direct Mapping and configuring the operator](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/integrations/configuring-the-edi-id-and-direct-mapp.md)
- [Guard tours](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/guard-tours.md): Videos for configuring guard tours in Command Centre.
- [Configuring of Guard Tours](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/technician-video-library/guard-tours/configuring-of-guard-tours.md)
- [Automating activities](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/command-centre-automation-engine-and-macros.md): Automate Command Centre responses with action plans, logic blocks, and macros.
- [Auto-generated PDF](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/auto-generated-pdf.md)
- [Bulk Operations](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/command-centre-bulk-operations.md): Choose Bulk Changes, CSV configuration, or the REST API for large-scale Command Centre updates.
- [Dual authorisation](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/dual-authorisation-enhancement.md)
- [Dynamic exit zoning](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/dynamic-exit-zoning.md)
- [Encoding Kiosk application](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/encoding-kiosk-application.md)
- [Locker management solution](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/locker-management-solution.md)
- [Proximity and Tracing Report](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/command-centre-proximity-and-tracing-r.md): Generate proximity and contact tracing reports from Command Centre access events.
- [Random Cardholder Selection vs Random Selection](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/command-centre-random-cardholder-selec.md): Compare Command Centre random-selection features, versions, licensing, and migration requirements.
- [ASIC registry and reporting](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/asic-registry-and-reporting.md): Register aviation security cards and report on their status and history.
- [Visitor Management Client](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client.md)
- [Pre-registration and Receptionist functions](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions.md)
- [Getting started](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/getting-started.md)
- [Logon](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/getting-started/logon.md)
- [Changing your password](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/getting-started/logon/changing-your-password.md)
- [Changing an expired password](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/getting-started/logon/changing-an-expired-password.md)
- [Logout](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/getting-started/logout.md)
- [Exit](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/getting-started/exit.md)
- [Knowing your way round](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/knowing-your-way-round.md)
- [Sizing the windows](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/knowing-your-way-round/sizing-the-windows.md)
- [Selecting visitor records](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/knowing-your-way-round/selecting-visitor-records.md)
- [Viewing confirmation messages](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/knowing-your-way-round/viewing-confirmation-messages.md)
- [Using the toolbar](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/knowing-your-way-round/using-the-toolbar.md)
- [Using macros](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/knowing-your-way-round/using-macros.md)
- [Using keyboard shortcuts](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/knowing-your-way-round/using-keyboard-shortcuts.md)
- [The Visit screen](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen.md)
- [Visit status](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/visit-status.md)
- [Creating a visit](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/creating-a-visit.md)
- [Managing multiple receptions](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/creating-a-visit/managing-multiple-receptions.md)
- [Defining access for a visit](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/creating-a-visit/defining-access-for-a-visit.md)
- [Creating a visitor](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/creating-a-visit/creating-a-visitor.md)
- [Removing a visitor from a vist](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/creating-a-visit/removing-a-visitor-from-a-vist.md)
- [Editing a visit](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/editing-a-visit.md)
- [Copying a visit](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/copying-a-visit.md)
- [Cancelling a visit](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-visit-screen/cancelling-a-visit.md)
- [The Find Visit screen](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen.md)
- [Finding a visit](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/finding-a-visit.md)
- [Filtering visitor records](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/filtering-visitor-records.md)
- [Printing a Find Visit report](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/printing-a-find-visit-report.md)
- [Viewing a visitor's details](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/viewing-a-visitors-details.md)
- [Editing a visitor's details](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/editing-a-visitors-details.md)
- [Capturing images to store against a visitor](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/capturing-images-to-store-against-a-visitor.md)
- [Scanning business cards for visitors](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/scanning-business-cards-for-visitors.md)
- [Scanning passports or driver licenses for visitors](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/scanning-passports-or-driver-licenses-for-visitors.md)
- [Viewing a host's details](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/viewing-a-hosts-details.md)
- [Receptionist functions](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions.md)
- [The Home screen](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen.md)
- [Visitors displayed on the Home screen](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen/visitors-displayed-on-the-home-screen.md)
- [Status tabs](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen/status-tabs.md)
- [Action buttons](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen/action-buttons.md)
- [Next Action buttons](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen/next-action-buttons.md)
- [Visitor status](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen/visitor-status.md)
- [Printing a Visitor Status report](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen/printing-a-visitor-status-report.md)
- [Finding a visitor](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen/finding-a-visitor.md)
- [Finding a host](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen/finding-a-host.md)
- [Performing visitor actions](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions.md)
- [Sending Invitations](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/sending-invitations.md)
- [Signing In](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/signing-in.md)
- [Printing a badge](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/printing-a-badge.md)
- [Assigning a credential](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/assigning-a-credential.md)
- [Assigning a card](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/assigning-a-card.md)
- [Capturing Biometrics](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/capturing-biometrics.md)
- [Assigning an escort](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/assigning-an-escort.md)
- [Marking a visitor 'On-Site'](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/marking-a-visitor-on-site.md)
- [Marking a visitor 'Temp Off-Site'](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/marking-a-visitor-temp-off-site.md)
- [Marking a visitor 'Off-Site' (Leave Site)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/marking-a-visitor-off-site-leave-site.md)
- [Sending a Message](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/performing-visitor-actions/sending-a-message.md)
- [Grace period and overdue alarm](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/grace-period-and-overdue-alarm.md)
- [FAQs - Visitor Management](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/faqs-visitor-management.md)
- [Troubleshooting - Visitor Management Logon Failure](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/troubleshooting-visitor-management-logon-failure.md)
- [Troubleshoot](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot.md): Find Command Centre connection issues, diagnostic logs, and known error resolutions.
- [Connection Issues](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues.md): Resolve Command Centre client, server, DCOM, and network connection failures.
- [Error while connecting to specified server: ActiveX Component c](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-error.md)
- [OPC Connections 7.90 and higher - DCOM changes](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-opc-c.md)
- [Printing - Macros or Scheduled Printing not working](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-print.md)
- [Printing - Windows User Accounts](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-p-2.md)
- [SQL Server Profiler](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-sql-s.md)
- [Unable to Login to Configuration client but can open through Co](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-unabl.md)
- [Unable to log into Command Centre Client via IPv6](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-u-2.md)
- [Unable to log into Configuration Client](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-u-3.md)
- [Workstations located across a large geographic area](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-works.md)
- [Error while connecting to specified server: Interface not regis](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-e-2.md)
- [Error while connecting to specified server: Method '' of object](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-connection-issues/command-centre-connection-issues-e-3.md)
- [Diagnostic logs](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-diagnostic-logs.md): Collect Command Centre, controller, client, and reader logs for investigation.
- [Command Centre System Logs (Video)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-diagnostic-logs/command-centre-diagnostic-logs-command.md)
- [Create MiniDump in ClickOnce Command Centre//Configuration Client](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-diagnostic-logs/command-centre-diagnostic-logs-create.md)
- [Gathering Logs - Why and how](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-diagnostic-logs/command-centre-diagnostic-logs-gatheri.md)
- [Getting logs from a Controller](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-diagnostic-logs/command-centre-diagnostic-logs-getting.md)
- [Unfiltered Activity Report (Video)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-diagnostic-logs/command-centre-diagnostic-logs-unfilte.md)
- [Getting logs from a T2X Reader](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-diagnostic-logs/getting-logs-from-a-t2x-reader.md)
- [Using CMtrace.exe to view logs](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-diagnostic-logs/using-cmtrace-exe-to-view-logs.md)
- [Error reference](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors.md): Find resolutions for known Command Centre errors, messages, and error codes.
- [A Command Centre Service is not running but is not stopped either](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-a-command-centre.md)
- [A network or PC configuration problem is preventing the workstation from c](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-a-network-or-pc.md)
- [An overview of Asserts](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-an-overview-of-a.md)
- [An overview of Exceptions](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-an-overview-of-e.md)
- [At least Access Group is required for the Visitor Type](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-at-least-access.md)
- [Authentication Failed with Supplied Key(s)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-authentication-f.md)
- [Backup Not Working](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-backup-not-worki.md)
- [Controllers causing Kerberos login messages](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-controllers-caus.md)
- [Error occurred when initialising the Command Centre application](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-error-occurred-w.md)
- [Error occurred while trying to establish communication with the SQL Server](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-error-occurr-2.md)
- [Install error 1049821173](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-install-error-10.md)
- [Internet Explorer removed from Windows](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-internet-explore.md)
- [Logon prompt does not appear after logging off Command Centre Client](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-logon-prompt-doe.md)
- [Microsoft SQL Server Express Setup failed and rolled back with the error c](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-microsoft-sql-se.md)
- [Network Failure - Arming and alarm terminals](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-network-failure.md)
- [No mapping between account names and security IDs was done](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-no-mapping-betwe.md)
- [Plugin 'CCFTNotificationsServer' failed to update to state 3](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-plugin-ccftnotif.md)
- [Site in Read Only - No Key Devices Online](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-site-in-read-onl.md)
- [The Service did not respond to the start or control request in a timely fa](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-the-service-did.md)
- [The specified module could not be found. (8007007e)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-the-specified-mo.md)
- [Bad Input - Parts reporting Bad Input](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-bad-input-parts.md)
- [Client running in Task Manager but login screen is not showing up](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-client-running-i.md)
- [Command Centre could not validate the Windows account](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-command-centre-c.md)
- [Security Mode is not Supported by the Device](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-security-mode-is.md)
- [The Configured Server is not Trusted by this Client](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-the-configured-s.md)
- [Exception from HRESULT: 0xD00000003](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/exception-from-hresult-0xd00000003.md)
- [Failed to Build Command Centre Premier Deployment Folder](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/failed-to-build-command-centre-premier.md)
- [GallagherFTCAPI.dll Failed to Load](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/gallagherftcapi-dll-failed-to-load.md)
- [Key Encryption Key Incorrect](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/key-encryption-key-incorrect.md)
- [Keyset Does Not Exist (Configuration Client fails to log in)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/keyset-does-not-exist-configuration-cl.md)
- [Keyset Does Not Exist (Mobile)](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/keyset-does-not-exist-mobile.md)
- [Linux Migration Fails](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/linux-migration-fails.md)
- [Message: notifySystemRegistered failed for DVR 1. Reason: type identifier is empty](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/message-notifysystemregistered-failed.md)
- [New-SelfSignedCertificate is not recognized as the name of a cmdlet](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/new-selfsignedcertificate-is-not-recog.md)
- [Not Enough Free Memory on Card](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/not-enough-free-memory-on-card.md)
- [The Salto Re-sync failed, and no changes were made.](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/the-salto-re-sync-failed-and-no-change.md)
- [The Specified Network Password is Not Correct](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/the-specified-network-password-is-not.md)
- [The System could not find the Environment Option that was Entered](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/the-system-could-not-find-the-environm.md)
- [There is Insufficient Disk Space to Complete Operation](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/there-is-insufficient-disk-space-to-co.md)
- [There is a problem with this windows Installer Package. A program run as part of the setup did not f](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/there-is-a-problem-with-this-windows-i.md)
- [This site has X HBUS Reader(s) connected that are Incompatible with Key Migration](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/this-site-has-x-hbus-reader-s-connecte.md)
- [Unable to log into Command Centre Client on a workstation, but Configuration Client works fine](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/unable-to-log-into-command-centre-clie.md)
- [Unit Command Dropped](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/unit-command-dropped.md)
- [Upgrade Cannot Continue because the following Customisation(s) is Not Installed](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/upgrade-cannot-continue-because-the-fo.md)
- [Workstation Connected with Incorrect Certificate](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/workstation-connected-with-incorrect-c.md)
- [Your computer needs to perform some tasks before setup can continue](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/your-computer-needs-to-perform-some-ta.md)
- [Unable to install SQL on Windows 11](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-unable-to-install-sql-win11.md)
- [Database functions are only available when the SQL Server instance is runn](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-database-functions-same-machine.md)
- [Database Call Unsuccessful on vEL8.10.1284](https://help.security.gallagher.com/knowledge-hub/products/cc-software/troubleshoot/command-centre-errors/command-centre-errors-database-call-unsuccessful.md)
- [Reference](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference.md): Find Command Centre limits, compatibility, release, feature, and database sizing data.
- [Command Centre Licensing](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/command-centre-licencing.md): Understand Command Centre licence types, capacity limits, features, and upgrade eligibility.
- [Command Centre compatibility matrix](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/command-centre-compatibility-matrix.md): Check supported platforms, hardware, and upgrade paths for each Command Centre version.
- [Command Centre release dates](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/command-centre-release-dates.md): Review Command Centre release dates, platform support, and lifecycle milestones.
- [Command Centre feature introduction](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/command-centre-feature-introduction.md): Find the Command Centre version that introduced each feature.
- [Command Centre limits](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/command-centre-limits.md): Reference Command Centre software and controller configuration limits.
- [Database sizes and examples](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/databases-sizes-and-examples.md): Estimate Command Centre database storage from site data and archiving needs.
- [Minimum Specifications](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/minimum-specifications.md)
- [Notifications](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/server-notifications.md)
- [Server - bespoke minimum specification](https://help.security.gallagher.com/knowledge-hub/products/cc-software/reference/server-bespoke-minimum-specification.md): Gather site requirements for a bespoke Command Centre server specification.
- [Command Centre Hardware](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware.md): Learn more about Gallagher Securitys Command Centre Hardware.
- [Controllers](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers.md): Compare Gallagher controller ranges, their lifecycle status, and available documentation.
- [Controller 7000 and 7000 Single Door](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc.md): Compare Controller 7000 and Controller 7000 Single Door models, capabilities, compatibility, and accessories.
- [Configure](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/configure.md): Find Controller 7000 configuration guidance for networking, DNS, time, and server addressing.
- [Bring a controller online and configure networking](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/configure/controller-7000-bringing-online-and-ne.md): Bring a Controller 7000 online and configure its IP address, server connection, and network settings.
- [Dynamic DNS](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/configure/controller-7000-dynamic-dns.md): Configure Controller 7000 DNS failover to reconnect to a backup Command Centre server.
- [Ethernet Bridge Mode](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/configure/controller-7000-ethernet-bridge-mode.md): Understand Ethernet Bridge Mode and its network behavior on a Controller 7000.
- [Configure controller time](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/configure/controller-7000-time.md): Configure Controller 7000 time synchronization, UTC offsets, time zones, and event timestamps.
- [Use Cases for Use Different IP Addresses for Server](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/configure/controller-7000-use-cases-for-use-diff.md): Use different server IP addresses for Controller 7000 and Controller 7000 SDC network and disaster-recovery scenarios.
- [Troubleshoot](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/troubleshoot.md): Find Controller 7000 diagnostics and recovery guidance for connection, startup, and firewall issues.
- [DIP switch 8 recovery](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/troubleshoot/controller-7000-dip-switch-8-recovery.md): Recover a Controller 7000 from a failed flash state using DIP switches 2 and 8.
- [Firewall issues](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/troubleshoot/controller-7000-firewall-issues.md): Diagnose and resolve firewall rules that prevent a Controller 7000 from connecting.
- [Run LED diagnostics and shutdown codes](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/troubleshoot/controller-7000-run-led-diagnostics-an.md): Diagnose Controller 7000 startup states and shutdown events using Run LED patterns and codes.
- [Test controller connections](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/troubleshoot/controller-7000-testing-controller-con.md): Test Controller 7000 network connectivity, port 1072, server communication, and diagnostics.
- [Reference](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/reference.md): Find Controller 7000 capacity, network port, certificate, and hardware reference information.
- [Controller 7000 limits](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/reference/controller-7000-limits.md): Reference Controller 7000 capacity limits for hardware, configuration, and connected devices.
- [Network ports](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/reference/controller-7000-ports.md): Reference Controller 7000 network ports, protocols, traffic direction, and TLS support.
- [Ferrite Choke](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/reference/controller-7000-ferrite-choke.md): Identify the ferrite choke requirements for Controller 7000 installation and operation.
- [Certificates and keys](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-7000-and-7000-sdc/reference/controller-7000-certificates-and-keys.md): Understand Controller 7000 certificates, factory keys, key rotation, and certificate trust.
- [Controller 6000](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000.md): Understand Controller 6000 lifecycle, variants, accessories, and support status.
- [Configure](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure.md): Configure Controller 6000 networking, addressing, certificates, time, and firmware.
- [Assign a controller IP address](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-assigning-a-controller.md): Assign an IP address to a Controller 6000 using BootP, default IP, or ccftBootp.
- [Bring a controller online and configure networking](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-bringing-online-and-ne.md): Bring a Controller 6000 online and configure its server connection, networking, and diagnostics.
- [Command Centre Server has Multiple Network Adaptors](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-command-centre-server.md): Configure Controller 6000 server addressing when Command Centre uses multiple network adapters.
- [Dynamic DNS](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-dynamic-dns.md): Configure Controller 6000 DNS failover for backup Command Centre servers.
- [FAQs - Upgrading Factory WinCE Controller 6000s](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-faqs-upgrading-factory.md): Upgrade factory Controller 6000 units from Windows CE to Linux and resolve migration questions.
- [High Spec or PIV Addressing](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-high-spec-or-piv-addre.md): Configure addressing for Controller 6000 Enhanced and High Sec PIV variants.
- [Revalidate Certificate](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-revalidate-certificate.md): Revalidate Controller 6000 certificates after a reset or Linux migration.
- [Configure controller time](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-time.md): Configure Controller 6000 time synchronization, UTC offsets, time zones, and event timestamps.
- [Upgrade, downgrade, default, and check compatibility](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-upgrading-downgrading-defaulting-compatibility.md): Manage Controller 6000 firmware upgrades, downgrades, defaulting, and version compatibility.
- [Upgrading WinCE Controllers using BootP](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-upgrading-wince-bootp.md): Upgrade a Windows CE Controller 6000 using BootP addressing.
- [Upgrading WinCE Controllers using Default IP](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-upgrading-wince-default-ip.md): Upgrade a Windows CE Controller 6000 using its default IP address.
- [Upgrading WinCE Controllers using DHCP](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-upgrading-wince-dhcp.md): Upgrade a Windows CE Controller 6000 using DHCP addressing.
- [Upgrading WinCE to Linux](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-upgrading-wince-to-linux.md): Migrate a Windows CE Controller 6000 to Linux firmware.
- [Use Cases for Using Different IP Addresses for Server](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-use-cases-different-ip-for-server.md): Configure a Controller 6000 to use a different Command Centre server IP address.
- [Wireless Adaptor on the Server](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-wireless-adaptor-on-server.md): Configure server network adapters to prevent Controller 6000 connection issues.
- [Troubleshoot](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot.md): Diagnose Controller 6000 connectivity, recovery, hardware, and startup issues.
- [Controller Drops Offline Immediately After Coming Online](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-controller-drops-offli.md): Resolve a Controller 6000 that drops offline immediately after its first connection.
- [DIP switch 8 recovery](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-dip-switch-8-recovery.md): Recover a Controller 6000 from a failed flash state using the DIP switch 8 procedure.
- [Firewall issues](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-firewall-issues.md): Diagnose firewall rules that prevent a Controller 6000 from connecting to Command Centre.
- [I2C Bus Not Responding](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-i2c-bus-not-responding.md): Diagnose and resolve Controller 6000 I2C bus communication failures before upgrading.
- [NAND issue](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-nand-issue.md): Diagnose Controller 6000 NAND storage failures and identify the required recovery action.
- [Run LED and DIP switches](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-run-led-and-dip-switches.md): Reference Controller 6000 Run LED patterns and DIP switch functions.
- [Run LED diagnostics and shutdown codes](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-run-led-diagnostics-and-shutdown-codes.md): Diagnose Controller 6000 startup states and shutdown events using Run LED patterns.
- [Shutdown codes](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-shutdown-codes.md): Reference Controller 6000 shutdown codes and their causes.
- [Test controller connections](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-testing-controller-connections.md): Test Controller 6000 network connectivity, server communication, port 1072, and diagnostics.
- [Troubleshoot initial controller connection](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-trouble-bringing-online-first-time.md): Troubleshoot a Controller 6000 that cannot establish its first Command Centre connection.
- [Unable to Bring a 6000 HS Online](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/troubleshoot/controller-6000-unable-to-bring-6000-hs-online.md): Resolve High Sec Controller 6000 connection failures and configuration issues.
- [Reference](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/reference.md): Reference Controller 6000 capacities, network ports, and protocols.
- [Controller 6000 limits](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/reference/controller-6000-limits.md): Reference Controller 6000 capacity, cabling, device, alarm, and configuration limits.
- [Network ports](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/reference/controller-6000-ports.md): Reference Controller 6000 network ports, protocols, traffic direction, and TLS support.
- [High Sec Specific Information](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/reference/controller-6000-high-sec-specific-info.md): Understand Controller 6000 High Sec variants, naming, features, and compatibility.
- [Certificates and keys](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/reference/controller-6000-certificates-and-keys.md): Understand Controller 6000 certificates, keys, trust, and certificate revalidation.
- [Controllers - Legacy](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controllers-legacy.md)
- [Controllers Legacy - Limits](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controllers-legacy/controllers-legacy-limits.md)
- [FTP Upgrading legacy controllers](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controllers-legacy/ftp-upgrading-legacy-controllers.md)
- [Cabinets and Power](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/cabinets-and-power.md): Select, install, and maintain Gallagher cabinets and power supplies.
- [Gallagher Power Supplies](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/cabinets-and-power/gallagher-power-supplies-how-to-guides.md)
- [Cabinet Accessories](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/cabinets-and-power/access-accessories.md): Identify mounting plates, tamper boards, and other accessories for installing Gallagher hardware in cabinets.
- [Class 5 Power Supply](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/cabinets-and-power/class-5-power-supply-how-to-guides.md)
- [Life Safety Power](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/cabinets-and-power/life-safety-power-supplies-how-to-guid.md)
- [Life Safety Power Parts](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/cabinets-and-power/life-safety-power-supplies-how-to-guid/life-saftey-power-supplies.md)
- [Secondary Power Supplies](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/cabinets-and-power/seperate-power-supplies.md)
- [Credentials](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials.md): Understand Gallagher credential technologies, encoding options, and Mobile Connect.
- [Credential information](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information.md): Compare credential technologies and understand the keys used to protect them.
- [Credential keys](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-keys.md): Understand the DESFire keys that Command Centre uses to encode and protect cards.
- [Configure a Universal Card Format](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-universal-card-formats-ucf.md): Configure a Universal Card Format to interpret third-party 125 kHz card data.
- [Cards with Site Specific Keys do not work](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-fault-finding-cards-with-s.md): Diagnose and resolve cards encoded with a Site Specific Key that do not work.
- [Configure a non-diversified DESFire object](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-non-diversified-desfire-ob.md): Add a separately keyed DESFire object for a third-party reader or system.
- [Roll keys on cards for a new SSK site](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-rolling-keys-on-cards-issu.md): Migrate cards encoded with Gallagher Default keys to a new site's Site Specific Key.
- [Site Specific Key migration modes](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-ssk-migration-and-the-2-mo.md): Understand all-reader and selected-reader modes for Site Specific Key migrations.
- [Share DESFire cards between sites](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-sharing-desfire-cards-betw.md): Share DESFire credentials between Gallagher sites by using supported key arrangements.
- [Single beep troubleshooting](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-site-specific-key-ssk-vs-d.md): Diagnose a single reader beep when a card is presented.
- [Use a card CSN as the card number](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/credential-information/credentials-using-card-csn-as-the-card.md): Configure a Universal Card Format to use a MIFARE Card Serial Number as cardholder data.
- [Encoding solutions](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions.md): Find guidance for Bureau Encoding, Encoder 3, Encoding Kiosk, and encoding troubleshooting.
- [Bureau Encoding](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/bureau-encoding.md): Find Bureau Encoding procedures and reference information.
- [Bureau Encoding reference information](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/bureau-encoding/bureau-encoding-reference-information.md): Understand Bureau Encoding capabilities, restrictions, supported card technologies, and licensing limits.
- [Set up and use Bureau Encoding](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/bureau-encoding/bureau-encoding-how-to-use.md): Request a Bureau license, configure card types and Site Specific Keys, and encode supported cards.
- [Encoder 3](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoder-3.md): Find Encoder 3 overview, installation guidance, requirements, and common issue resolution.
- [Encoder 3 overview](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoder-3/encoder-3-overview.md): Understand Encoder 3 capabilities, supported hardware, limitations, and recommended encoding alternatives.
- [Encoder 3 common questions](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoder-3/frequently-asked-questions.md): Find answers about moving Encoder 3 databases, security dongles, passwords, and Facility Codes.
- [Install Encoder 3](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoder-3/installing-encoder-3.md): Install Encoder 3, apply the initialization file, and complete its first-run configuration.
- [Encoder 3 system requirements](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoder-3/supported-operating-systems-and-requir.md): Review supported operating systems, security dongles, encoding devices, and serial connection requirements.
- [Encoding Kiosk](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoding-kiosk.md): Find Encoding Kiosk setup, credential configuration, daily use, and hardening guidance.
- [Harden Encoding Kiosk](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoding-kiosk/product-name-here-how-to-guide.md): Harden an Encoding Kiosk on Windows 11 Enterprise or Education.
- [Add a Gallagher credential](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoding-kiosk/encoding-kiosk-adding-a-gallagher-cred.md): Add a second Gallagher credential to a DESFire card with Encoding Kiosk.
- [Use Encoding Kiosk](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoding-kiosk/encoding-kiosk-useage.md): Encode a second credential and interpret Encoding Kiosk messages during daily use.
- [Troubleshoot encoding issues](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoding-troubleshooting.md): Resolve known issues with encoding Site Specific Keys and Gallagher Default Keys.
- [Site Specific Keys do not transfer to Cardax IV-connected T-Series readers](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoding-troubleshooting/encoding-troubleshooting-putting-site.md): Use an Admin Card to update Site Specific Keys on Cardax IV-connected T-Series readers.
- [Revert to Gallagher Default Keys](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/encoding-solutions/encoding-troubleshooting/encoding-troubleshooting-reverting-to.md): Export current keys before reverting a site to Gallagher Default MIFARE keys.
- [MIFARE technologies](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mifare-technologies.md): Compare MIFARE card variants supported by Command Centre and understand DESFire security features.
- [Mobile Connect](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect.md): Learn how Mobile Connect provides Bluetooth and NFC credentials for supported access readers.
- [Calibrate reader Bluetooth range](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/mobile-connect-reader-ble-calibration.md): Set reader Bluetooth transmit power and connection ranges for Mobile Connect access.
- [Customize Mobile Connect invitation emails](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/mobile-connect-custom-email-message-fo.md): Request a custom email message for Mobile Connect credential invitations.
- [Troubleshoot](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot.md): Resolve Mobile Connect app, credential, registration, and connection issues.
- [Unable to receive SMS messages for mobile credential registration](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-01-unable-to-receive-sm.md): Resolve missing SMS verification codes during Mobile Connect credential registration.
- [Cloud service is not accepting registrations](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-02-cloud-service-not-ac.md): Diagnose cloud connectivity, certificate, firewall, and proxy issues that block Mobile Connect registrations.
- [Mobile credential does not work on readers](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-03-mobile-credential-no.md): Diagnose reader, Bluetooth, NFC, door configuration, and controller issues that block mobile credentials.
- [Apple Pay appears when presenting an iPhone to a reader](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-04-apple-pay-coming-up.md): Prevent Apple Pay from opening when an iPhone is presented to a Mobile Connect reader.
- [Credentials are not sending to a client](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-05-credentials-not-send.md): Resolve Mobile Connect invitation delivery failures caused by email, SMS, or cloud registration settings.
- [Auto connect does not work for some phones](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-06-autoconnect-not-work.md): Improve Mobile Connect automatic connection reliability across devices with different Bluetooth ranges.
- [Bluetooth works on Android but not iOS](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-07-bluetooth-works-for.md): Identify when Android access uses NFC rather than Bluetooth and verify reader Bluetooth support.
- [Mobile credential app does not work on an older iPhone](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-08-mobile-credential-ap.md): Resolve Mobile Connect support errors on iPhones without Secure Enclave hardware.
- [Salto BLE does not work in Mobile Connect](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-09-troubleshooting-salt.md): Diagnose missing, expired, or failing Salto BLE keys in the Mobile Connect app.
- [Mobile credentials disappear from the app](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-10-mobile-credentials-d.md): Resolve Android Secure Folder installations that make Mobile Connect credentials appear to disappear.
- [Mobile credential stops working after locking a device](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-11-mobile-credential-st.md): Restore Mobile Connect access when a device suspends Bluetooth or NFC after locking.
- [Aperio Bluetooth does not work in the Mobile Connect app](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-aperio-bluetooth-not-wo.md): Restore Aperio BLE mobile credentials in Command Centre 9.00 and later.
- [Export Mobile Connect log files](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-exporting-log-files-fro.md): Collect iOS or Android Mobile Connect log files for Technical Support.
- [Mobile credential stops working after an Android update](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/mobile-connect/troubleshoot/mobile-connect-android-update.md): Restore Mobile Connect credentials on affected Samsung devices after an Android update.
- [Legacy Credentials](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/credentials/legacy-credentials.md)
- [Input and output (I/O) devices](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/input-and-output-io-devices.md): Compare Gallagher I/O device families, functions, and upgrade compatibility.
- [HBUS I/O devices](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/input-and-output-io-devices/io-devices-hbus.md): Identify current HBUS I/O devices, power requirements, and cable-run limits.
- [HBUS I/O device capabilities](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/input-and-output-io-devices/io-devices-hbus/hbus-devices-advantages.md): Understand HBUS I/O device functions, identification, replacement, and firmware management.
- [OSDP I/O devices](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/input-and-output-io-devices/io-devices-osdp.md): Understand third-party OSDP device support through the Gallagher OSDP 8 Port Hub.
- [Legacy I/O devices](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/input-and-output-io-devices/io-devices-legacy.md): Identify legacy GBUS and Local BUS hardware, support limits, and HBUS replacements.
- [QuickSwitch devices](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/input-and-output-io-devices/quickswitch-devices.md): Select QuickSwitch devices for compatible legacy-system migrations to Gallagher.
- [QuickSwitch frequently asked questions](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/input-and-output-io-devices/quickswitch-devices/quickswitch-frequently-asked-questions.md): Find answers about QuickSwitch licensing, availability, cabling, protocol, and ordering.
- [Kits](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/kits.md): Gallagher provides a number of different kits for easy configuration and demonstration of Gallagher Security products.
- [Perimeter Solutions](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions.md): Identify Gallagher perimeter products for fence protection, intrusion detection, and local control.
- [Energizers](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/energisers.md): Reference F-Series energizer models, capacities, installation limits, accessories, and conformity documents.
- [Fence hardware](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/fence-hardware.md): Reference Gallagher fence posts, insulators, tensioning hardware, and wire part numbers.
- [Gallagher Fibre Transceiver](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/gallagher-fibre-transceiver.md): Learn about Gallagher Fibre Transceiver variants, supported topologies, and HBUS communication.
- [Configuring a Fibre Transceiver](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/gallagher-fibre-transceiver/fibre-tranceiver-switch-settings.md): Reference Gallagher Fibre Transceiver variants, distance limits, and DIP switch settings.
- [Configure HBUS biasing and termination](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/gallagher-fibre-transceiver/fibre-tranceiver-biasing-and-terminati.md): Learn how to configure HBUS biasing and termination for Gallagher Fibre Transceivers.
- [Connect Fibre Transceiver power and ground](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/gallagher-fibre-transceiver/fibre-tranceiver-power-requirements.md): Learn how to power, ground, and electrically isolate Gallagher Fibre Transceivers.
- [Fibre Transceiver communication issues](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/gallagher-fibre-transceiver/fault-finding-biasing-and-termination.md): Diagnose HBUS communication issues caused by incorrect biasing, termination, or dirty fibre connections.
- [Perimeter intrusion detection](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-intrusion-detection-pids.md): Learn about the Gallagher Z10 and Z20 sensors, which detect intrusion on fences and other structures.
- [Perimeter terminals](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads.md): Learn which Gallagher terminal controls a perimeter system, and what an operator can do from it.
- [Configure](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure.md): Operate a Gallagher T20 Terminal on a Controller 7000: sign in, arm and disarm, manage fence zones and handle alarms.
- [Test alarm inputs](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-alarm-input-test-modes.md): How alarm zone inputs are tested from a Gallagher T20 Terminal.
- [Arm alarm zones](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-arming.md): Arm all or selected alarm zones from a Gallagher T20 Terminal.
- [Change fence zone voltage mode](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-changing-the-hv-lf-mode-for-a.md): Switch one fence zone between high voltage and Low Feel from a Gallagher T20 Terminal.
- [Change alarm zone voltage mode](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-changing-the-hv-lf-mode-for-an.md): Change every fence zone in an alarm zone between high voltage and Low Feel, from a Gallagher T20 Terminal or on a schedule.
- [Disarm alarm zones](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-disarming.md): Disarm an alarm zone from a Gallagher T20 Terminal.
- [Lock out a fence zone](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-locking-out-a-fence-zone.md): Stop a fence zone pulsing so it can be worked on safely, from a Gallagher T20 Terminal.
- [Sign in to a T20 Terminal](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-logging-on.md): Log on to a Gallagher T20 Terminal with a card, a card and PIN, or a user code.
- [Monitor fence controller temperature](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-monitoring-fence-controller-te.md): View a fence controller's present temperature and seven-day range from a Gallagher T20 Terminal.
- [Monitor fence zone status](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-monitoring-fence-zone-status.md): See the state of the fence controllers and fence zones assigned to a Gallagher T20 Terminal that you have permission to view.
- [Monitor fence zone voltages](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-monitoring-fence-zone-voltages.md): Read fence zone and fence controller battery voltages from a Gallagher T20 Terminal.
- [Override a scheduled fence zone state](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-overriding-a-scheduled-fence-z.md): Override, shunt or lock out a fence zone from a Gallagher T20 Terminal.
- [Use a T20 Terminal at a door](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-remote-arming-terminal-as-a-ke.md): Use a Gallagher T20 Terminal as the reader for a door.
- [Operate a T20 Terminal](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-remote-arming-terminal-operati.md): The keys, screens, status lights and privileges behind every task at a Gallagher T20 Terminal.
- [View alarm zones and inputs](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-viewing-alarms-zones-and-input.md): View alarm zones and inputs on a Gallagher T20 Terminal, and shunt an input.
- [View and acknowledge alarms](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-viewing-and-acknowledging-alar.md): View current and past alarms and acknowledge them from a Gallagher T20 Terminal.
- [Check system status at a glance](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/perimeter-solutions/perimeter-keypads/configure/keypads-viewing-the-system-summary.md): Where a Gallagher T20 Terminal shows the state of alarm zones, alarms, inputs and fence zones.
- [Resilience Solutions](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/resilience-solutions.md): Explore technologies that help keep Command Centre available during a hardware or service failure.
- [Penguin Solutions (Stratus)](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/resilience-solutions/penguin-solutions-technologies-stratus.md)
- [Penguin Solutions - everRun Enterprise with Splitsite](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/resilience-solutions/penguin-solutions-technologies-stratus/penguin-solutions-everrun-enterprise-w.md)
- [Penguin Solutions - ztC Edge](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/resilience-solutions/penguin-solutions-technologies-stratus/penguin-solutions-ztc-edge.md)
- [Penguin Solutions - everRun and ftServer](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/resilience-solutions/penguin-solutions-technologies-stratus/penguin-solutions-everrun-and-ftserver.md)
- [Readers](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers.md): Compare current T-Series readers with legacy Gallagher reader hardware.
- [T-Series](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series.md): Compare T-Series readers and terminals, their access and alarm capabilities, and supported communication methods.
- [T-Series models and accessories](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-models-and-accessories.md): Reference T-Series reader and terminal part numbers, protocols, install notes, and accessories.
- [T20 Alarms terminal](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-t20-user-guide-and-resolution.md): Learn about T20 terminal capabilities, display resolution, user guidance, and Alarms Terminal limitations.
- [T30 keypad](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-t30-operation.md): Reference T30 reader variants, door requirements, and code-only and PIN access behavior.
- [T-Series reader common questions](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-frequently-asked-questions-fa.md): Find answers about reader revisions, T20 features, firmware upgrades, cards, and Mobile Credentials.
- [Cleaning T-Series readers](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-reader-materials-and-cleaning.md): Select safe cleaning agents for T-Series reader components and protective covers.
- [HBUS encryption keys report tampered](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-encryption-keys-reporting-tam.md): Resolve HBUS encryption key mismatches after device moves or extended offline periods.
- [T20 firmware upgrade fails](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-t20-firmware-upgrade-issues.md): Resolve failed T20 firmware upgrades from version 1.x to version 4.x or later.
- [T-Series readers without HBUS support](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-non-hbus-compatible.md): Identify Revision 0 T-Series readers without HBUS support or Admin Card DESFire key updates.
- [Legacy readers](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/legacy-readers.md): Reference discontinued Gallagher reader variants, communication protocols, and current support status.
- [High Security](https://help.security.gallagher.com/knowledge-hub/products/high-security.md): Explore Gallagher High Security solutions, PIV credentials, passwordless sign-in, and NPSA resources.
- [High Security Overview](https://help.security.gallagher.com/knowledge-hub/products/high-security/high-security-and-piv-overview.md): Gallagher's High Security solutions and the government standards they meet in each region.
- [PIV Reference](https://help.security.gallagher.com/knowledge-hub/products/high-security/piv-reference.md): Background on PIV credentials and the US Federal standards behind Gallagher's PIV solution. For the Gallagher solution itself, see High Security Overview.
- [Configure FIDO2 passwordless sign-in](https://help.security.gallagher.com/knowledge-hub/products/high-security/configure-type-1a-and-fido2.md)
- [NPSA resources](https://help.security.gallagher.com/knowledge-hub/products/high-security/npsa-resources.md): Use these resources when planning UK High Security deployments with Gallagher's NPSA-compliant solution.
- [Integrations](https://help.security.gallagher.com/knowledge-hub/products/integrations.md): Connect Command Centre with third-party systems, devices, and services.
- [Elevators](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators.md): Compare elevator integrations and access vendor configuration, troubleshooting, and reference content.
- [Elevator integration interfaces and limits](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/hli-reference.md): Compare elevator interface types, controller limits, port use, and performance guidance.
- [KONE](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/kone.md): Choose a KONE integration method for elevator access control or cardholder synchronization.
- [KONE ELI](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/kone/kone-eli.md): Understand KONE ELI architecture, licensing, access behavior, and optional RCGIF calls.
- [Configure KONE ELI](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/kone/kone-eli/kone-eli-configuration.md): Configure KONE ELI connection settings, panels, floor arrangements, and simulator tests.
- [Configure KONE RCGIF Plugin](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/kone/kone-eli/kone-eli-rcgif-plugin.md): Configure KONE RCGIF turnstile calls and multi-controller KCEGC deployments.
- [KONE ELI connection and floor-access issues](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/kone/kone-eli/kone-eli-troubleshooting.md): Diagnose KONE ELI logging, default-mask, controller, and floor-selection issues.
- [KONE serial integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/kone/kone-serial-standard.md): Understand the legacy KONE serial integration, limits, and controller requirements.
- [KONE Office Flow](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/kone/kone-office-flow.md): Understand KONE Office Flow cardholder synchronization, licensing, and Command Centre items.
- [Otis](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/otis.md): Understand Otis Compass compatibility, credential support, licensing, and network requirements.
- [Configure Otis Compass networking](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/otis/configure-otis-compass-networking.md): Configure NIC addressing and routes for an Otis Compass HLI connection.
- [Otis Compass HLI connection issues](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/otis/otis-troubleshooting.md): Diagnose Otis Compass HLI routing, multicast, logging, and floor-selection issues.
- [Schindler](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/schindler.md): Understand Schindler elevator integration architecture, supported functions, and configuration options.
- [Configure Schindler ID data synchronization](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/schindler/configure-schindler-id-data-synchronization.md): Set up Schindler ID cardholder synchronization, Badge Number sources, and required Command Centre items.
- [Configure Schindler Call by ID](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/schindler/configure-schindler-call-by-id.md): Configure Call by ID for Gallagher readers or Schindler terminals using synchronized Badge Numbers.
- [Configure Schindler Call by Profile](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/schindler/configure-schindler-call-by-profile.md): Configure Call by Profile with REST access, Middleware plugins, and Schindler profile mappings.
- [Schindler middleware events do not reach Schindler](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/schindler/schindler-middleware-events-do-not-reach-schindler.md): Diagnose Schindler Call Manager Interface events by checking Triggered Output strings and Middleware logs.
- [Schindler integration reference](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/schindler/schindler-integration-reference.md): Reference Schindler integration versions, architecture, ports, plugins, credentials, and hardware requirements.
- [Schindler integration reference](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/schindler/schindler-integration-reference-1.md): Reference Schindler integration versions, architecture, ports, plugins, credentials, and hardware requirements.
- [ThyssenKrupp](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/thyssenkrupp.md): Understand ThyssenKrupp elevator integration methods and select the appropriate Command Centre version.
- [ThyssenKrupp Elevator Service issues](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/thyssenkrupp/thyssenkrupp-troubleshooting.md): Resolve ThyssenKrupp Elevator Service startup failures that show Device not responding in Command Centre.
- [Configure ThyssenKrupp Insight](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/thyssenkrupp/configure-thyssenkrupp-insight.md): Install the Gallagher Elevator Service and configure ThyssenKrupp Insight elevator system and car items.
- [ThyssenKrupp integration reference](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/thyssenkrupp/thyssenkrupp-integration-reference.md): Reference ThyssenKrupp integration versions, licensing, features, network ports, and data flow.
- [Collect ThyssenKrupp Elevator Service diagnostics](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/thyssenkrupp/collect-thyssenkrupp-elevator-service-diagnostics.md): Collect ThyssenKrupp Elevator Service configuration, server, activity, and controller logs for investigation.
- [Elevator integration glossary](https://help.security.gallagher.com/knowledge-hub/products/integrations/elevators/glossary.md): Look up elevator integration acronyms, product codes, and vendor-specific terms.
- [Intercoms](https://help.security.gallagher.com/knowledge-hub/products/integrations/intercoms.md): Compare Command Centre intercom integrations and select the appropriate supported option.
- [Austco Intercoms](https://help.security.gallagher.com/knowledge-hub/products/integrations/intercoms/austco-intercoms.md)
- [Commend Intercoms](https://help.security.gallagher.com/knowledge-hub/products/integrations/intercoms/commend-intercoms.md)
- [Jacques Intercoms](https://help.security.gallagher.com/knowledge-hub/products/integrations/intercoms/jacques-intercoms.md)
- [SIP Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/intercoms/sip-integration.md)
- [SIP - BAS-IP Device Setup](https://help.security.gallagher.com/knowledge-hub/products/integrations/intercoms/sip-integration/sip-bas-ip-device-setup.md)
- [Perimeter Integrations](https://help.security.gallagher.com/knowledge-hub/products/integrations/perimeter-integrations.md)
- [INTREPID Micropoint Sensor Fence Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/perimeter-integrations/intrepid-micropoint-sensor-fence-integration.md)
- [Senstar Network Manager](https://help.security.gallagher.com/knowledge-hub/products/integrations/perimeter-integrations/senstar-network-manager.md)
- [Reporting and export integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/reporting-and-notifications.md): See Gallagher-provided customizations for data export and contact tracing.
- [Mantrack CSV Export](https://help.security.gallagher.com/knowledge-hub/products/integrations/reporting-and-notifications/mantrack-csv-export.md)
- [Proximity and Contact Tracing Report](https://help.security.gallagher.com/knowledge-hub/products/integrations/reporting-and-notifications/proximity-and-contact-tracing-report.md)
- [Time and Attendance Database EXPORT Utilities](https://help.security.gallagher.com/knowledge-hub/products/integrations/reporting-and-notifications/t-and-a-database-export-utilities.md)
- [Third-party readers](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers.md): Find hardware, configuration, reference, and troubleshooting content for supported third-party readers.
- [Aperio](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio.md)
- [Configure Aperio lock connections](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/configure-aperio-lock-connections.md): Connect Aperio locks to Gallagher controllers through AH30 or AH20 hubs.
- [Configure an Aperio lock for MIFARE DESFire credentials](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-adding-mifare-desfire-to-a-aperio-lock.md): Configure MIFARE DESFire credentials on Aperio locks with the Aperio Programming Application.
- [Configure an advanced non-diversified MIFARE DESFire object](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-non-diversified-mifare-desfire-object-advanced.md): Create a non-diversified MIFARE DESFire object and AES key in Configuration Client for an Aperio lock.
- [Configure Mobile Credentials on Aperio locks](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-how-to-configure-mobile-credentials-on-locks.md): Enable Gallagher Mobile Credentials and set Bluetooth auto-connect range on compatible Aperio locks.
- [Aperio hardware](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-hardware.md): Identify Aperio hubs, antennas, and software bundles by part number.
- [Aperio lock replacement uses the wrong pairing order](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-lock-replacement-uses-the-wrong-pairing-order.md): Replace a lock on an AH30 hub without disrupting the pairing order of other locks.
- [Aperio reports "Bad Packet from part x" when presenting a card](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-reports-bad-packet-from-part-x-when-presenting-a-card.md): Resolve the Aperio error that occurs when a card is presented to a new or replaced lock.
- [Aperio lock does not recognize cards](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-lock-does-not-recognize-cards.md): Resolve unsupported card types and application ID encoding that prevent Aperio card access.
- [Aperio lock does not follow schedule changes](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-lock-does-not-follow-schedule-changes.md): Understand schedule-controlled Access Zone behavior for Aperio locks before and after version 7.70.
- [Cannot connect a new Aperio device with the installed PAP](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/cannot-connect-a-new-aperio-device-with-the-installed-pap.md): Resolve connection failures caused by an installed PAP version that lacks support for a newer Aperio device.
- [Cannot connect a new Aperio device with the installed PAP](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/cannot-connect-a-new-aperio-device-with-the-installed-pap-1.md): Resolve connection failures caused by an installed PAP version that lacks support for a newer Aperio device.
- [Aperio lock needs two card presentations to unlock](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-lock-needs-two-card-presentations-to-unlock.md): Resolve intermittent double card presentations required by Aperio locks running the early version 7.70 release.
- [Aperio lock and hub LED indications](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/aperio/aperio-lock-and-hub-led-indications.md): Identify Aperio lock and hub status from their LED patterns and audible indications.
- [IDEMIA (Morpho)](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho.md): Understand supported IDEMIA biometric readers, integration compatibility, and reader capabilities.
- [Configure](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/configure.md): Configure IDEMIA reader software, communication, licensing, card authentication, and wiring.
- [Disable biometric authentication for a card](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/configure/idemia-readers-disabling-biometric-on-card-at-the-morpho-reader.md): Configure MBTB settings for card-only access on IDEMIA (Morpho) biometric readers.
- [Configure IDEMIA readers over OSDP](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/configure/idemia-readers-idemia-morpho-osdp.md): Connect IDEMIA (Morpho) readers through OSDP with correct addressing, wiring, and reader overrides.
- [Install IDEMIA reader software and firmware](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/configure/idemia-readers-installation-tips.md): Install IDEMIA (Morpho) drivers, licenses, MBTB tools, and compatible reader firmware.
- [Extend an IDEMIA reader database](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/configure/idemia-readers-morpho-extended-licenses.md): Apply a reader-specific IDEMIA license to increase biometric template database capacity.
- [Enable On-Demand Security](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/configure/idemia-readers-morpho-how-to-enable-the-on-demand-security-state.md): Enable and manage IDEMIA On-Demand Security with MBTB for secure reader communication.
- [Encode cards for IDEMIA readers](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/configure/idemia-morpho-encoding-a-card-to-use-on-morpho-readers.md): Configure Morpho card objects and authentication modes for IDEMIA biometric reader access.
- [Wire IDEMIA readers over Wiegand](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/configure/idemia-readers-morpho-wiegand-wiring-videos.md): Connect IDEMIA (Morpho) readers to Gallagher controllers using Wiegand and suitable power.
- [Troubleshoot](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot.md): Diagnose IDEMIA reader communication, firmware, card encoding, MBTB, and antivirus issues.
- [Collect IDEMIA diagnostic logs](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-readers-diagnostic-logs-from-a-morpho-reader.md): Collect and export MBTB diagnostic logs from an IDEMIA (Morpho) reader after reproducing a fault.
- [IDEMIA reader does not come online after an update](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-readers-morpho-reader-failing-to-come-back-online-after-updating.md): Resolve IDEMIA Sigma reader failures after a mode change, database resynchronization, or firmware upgrade.
- [Antivirus software flags IDEMIA files](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-morpho-antivirus-warnings.md): Resolve antivirus false detections affecting IDEMIA (Morpho) software and installation files.
- [IDEMIA reader cannot connect after the October 2022 firmware update](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-morpho-firmware-11-10-2022-release-connection-issues.md): Restore reader communication after the October 2022 IDEMIA firmware applies enforced security.
- [Command Centre reports biometric mismatch error 3](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-morpho-morpho-biometric-mismatch-error-3-in-command-centre-troubleshooting.md): Diagnose IDEMIA fingerprint recognition failures reported as “Unrecognised Biometric” in Command Centre.
- [Card encoding fails with a biometric master-key error](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-morpho-morpho-card-encoding-error-failed-to-derive-the-biometric-master-keys.md): Resolve the IDEMIA card-encoding error that prevents biometric master and read keys from being derived.
- [IDEMIA reader troubleshooting](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-morpho-troubleshooting-and-faqs-morpho-troubleshooting.md): Diagnose common IDEMIA reader communication, Wiegand, licensing, firmware, and reset issues.
- [MBTB sections are unavailable](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-morpho-unable-to-use-transaction-logs-and-manage-configuration-keys-in-mbtb.md): Restore MBTB functions when Transaction Logs, key management, and reader configuration sections are unavailable.
- [MBTB reports "Invalid Binary File"](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/troubleshoot/idemia-mbtb-invalid-binary-file.md): Resolve MBTB firmware upgrade errors caused by an unsupported or outdated MBTB version.
- [Reference](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/reference.md): Reference IDEMIA reader models, capabilities, communication modes, licenses, and common questions.
- [IDEMIA enrollment readers](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/reference/idemia-readers-idemia-enrollment-readers.md): Identify IDEMIA enrollment devices, template types, licensing needs, and product lifecycle status.
- [MA2G and MA5G communication modes](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/reference/idemia-readers-morpho-ma2g-vs-ma5g-modes.md): Compare IDEMIA reader communication modes, encryption behavior, and Command Centre compatibility.
- [IDEMIA reader compatibility and specifications](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/reference/idemia-readers-supported-morpho-readers.md): Reference supported IDEMIA reader models, Command Centre versions, capacities, ratings, and ports.
- [IDEMIA licensing requirements](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/reference/idemia-morpho-licensing-requirements.md): Reference required IDEMIA reader, server, workstation, Verif, and IDENT licenses.
- [Verif licenses and dongle variants](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/reference/idemia-morpho-verif-license-and-dongle-variants.md): Reference IDEMIA Verif software licenses, USB dongles, parts, and workstation requirements.
- [IDEMIA reader common questions](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/idemia-morpho/reference/idemia-morpho-frequently-asked-questions.md): Find answers about IDEMIA reader databases, LEDs, biometric templates, and licensing.
- [Invixium](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium.md): Understand the Invixium biometric reader integration with Command Centre.
- [Configure](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/configure.md): Configure Invixium biometric readers, synchronization, server migration, and upgrades.
- [Wire an IXM TITAN reader](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/configure/invixium-integration-wiring.md): Connect an IXM TITAN reader to Gallagher hardware through Wiegand or OSDP.
- [Improve accuracy and security](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/configure/invixium-integration-improving-accuracy-and-security.md): Improve IXM TITAN biometric matching accuracy and face-detection security.
- [Back up and migrate the server](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/configure/invixium-integration-server-backup-and-migration.md): Back up an Invixium server, migrate IXM WEB, and obtain a replacement license.
- [Upgrade the server and reader firmware](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/configure/invixium-integration-server-and-firmware-upgrade.md): Upgrade IXM WEB and reader firmware with the required license-server connectivity.
- [Configure cardholder synchronization](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/configure/invixium-integration-synchronisation-requirement.md): Configure cardholder synchronization between Command Centre and Invixium IXM WEB.
- [Troubleshoot](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/troubleshoot.md): Diagnose Invixium server-upgrade and cardholder synchronization issues.
- [Server upgrade fails](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/troubleshoot/invixium-integration-server-upgrade-failed.md): Resolve IXM WEB upgrade failures caused by license-server connectivity or incompatible face templates.
- [Cardholders or details do not synchronize](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/troubleshoot/invixium-integration-synchronisation-issues.md): Diagnose Invixium cardholder synchronization failures and run a full IXM WEB synchronization.
- [Synchronization logs](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/troubleshoot/invixium-integration-synchronization-logs.md): Understand the Invixium REST synchronization flow and its cardholder update phases.
- [Reference](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/reference.md): Reference Invixium hardware, server requirements, integration architecture, and common questions.
- [Hardware](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/reference/invixium-hardware.md): Identify IXM TITAN reader models, capacity, authentication, and Australian availability.
- [Common questions](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/reference/invixium-integration-common-faqs.md): Find answers about enrollment, access decisions, supported readers, OSDP, and Invixium support.
- [Server requirements](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/reference/invixium-integration-server-requirements.md): Review the supported server capacity, operating system, database, and software requirements.
- [Technical questions](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/invixium-integration-technical-faqs.md): Understand Invixium integration architecture, biometric-template protection, authentication, and UniqueID values.
- [Nedap](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap.md)
- [Nedap - Hardware](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-hardware.md)
- [Nedap - ANPR Lumo Camera](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-anpr-lumo-camera.md)
- [Nedap - Boosters](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-boosters.md)
- [Nedap - Long Range Readers](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-long-range-readers.md)
- [Nedap - Transit Readers](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-transit-readers.md)
- [Nedap - uPass Readers](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-upass-readers.md)
- [Nedap - Customisations in Core](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-customisations-in-core.md)
- [Nedap - Transit reader not supplied from Gallagher](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-transit-reader-not-supplied-from-gallagher.md)
- [Nedap - Troubleshooting](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/nedap/nedap-troubleshooting.md)
- [Salto](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto.md): Find Salto integration configuration, troubleshooting, and reference information.
- [Overview](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/overview.md): Learn about Salto controllers, credentials, and integration behavior.
- [CU42E0 controller](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/overview/salto-cu42e0-controller.md): Understand CU42E0 controller functions and configure its network address.
- [CU5000 controller](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/overview/salto-cu5000-controller.md): Understand CU5000 controller use and configure its network address.
- [CU9000 controller](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/overview/salto-cu9000-controller.md): Identify the components that make up a UBOX9000 controller.
- [How Salto credentials work](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/overview/salto-how-credentials-work.md): Understand how Salto cards receive access updates and how card validity works.
- [Configure](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware.md): Configure Salto controllers, gateways, credentials, and integration settings.
- [Configure Salto Bluetooth licensing](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-bluetooth-licencing-troubleshooting.md): Set up Salto Bluetooth licensing and review credential requirements and behavior.
- [Configure UBOX4000 and CU42E0 controllers](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-ubox4000-and-cu42e0-controllers.md): Configure UBOX4000 and CU42E0 controllers for Gallagher Wiegand reader connections.
- [Configure a wireless reader as an update point](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-changing-a-wireless-reader-to-an-update-point.md): Configure a Salto wireless reader on an RF3 node to update card access data.
- [Initialize Salto gateways](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-how-to-initialise-gateways.md): Initialize a Salto RFnet or BLUnet gateway and configure its network settings.
- [Apply a SAM key](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-integration-sam-key.md): Apply a Salto Authorization Media key to locks that read Gallagher data.
- [Configure mobile credential audit trail events](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-mobile-credential-audit-trail-events.md): Enable mobile credential audit events from offline Salto BLE devices in Command Centre.
- [Update Salto device firmware](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-updating-salto-firmware-on-devices.md): Update Salto device firmware using a PPD and verify the installed version.
- [Update a Salto license](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-updating-the-salto-licence.md): Update a Salto ProAccess Space license online or with a manual license file.
- [Configure Privacy Override Privilege](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-hardware/salto-privacy-mode.md): Configure Privacy Override Privilege for Salto locks and cardholders.
- [Salto troubleshooting](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting.md): Find resolutions for Salto reader, synchronization, licensing, and service issues.
- [Salto connection and sync issues](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-connection-and-sync-issues.md): Resolve Salto server connection limits, IP-address mismatches, and encryption override access.
- [Salto encoder or card update issue](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-encoder-or-card-update-issue.md): Resolve Salto encoder contact errors and configure encoder settings for compatible Salto Space versions.
- [Salto error "Doesn't belong to system" when bringing locks online](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-error-doesnt-belong-to-system-when-bringing-locks-online.md): Reset a Salto lock that was connected to another system before adding it.
- [Salto events do not appear in Command Centre](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-events-not-appearing-in-command-centre.md): Restore Salto event reporting after a Salto database restoration or event-counter reset.
- [Salto license expiry emails](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-licence-expiring-emails.md): Understand Salto Bluetooth credential trial-expiry notices and integrated-system license requirements.
- [Salto ProAccess Space installation or upgrade issues](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-proaccess-space-install-or-upgrade-issues.md): Resolve ProAccess Space installation failures caused by an orphaned Windows service registry key.
- [Collect Salto logs](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-retrieving-logs-from-salto.md): Collect Salto service logs after reproducing an issue, then return logging to its normal level.
- [Salto lock flashes green but does not grant access](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-salto-lock-flashes-green-but-no-access.md): Restore access when a Salto lock flashes green by checking the anti-cloning setting.
- [Salto exceeds 65,535 cardholders in the denylist](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-salto-over-65-535-cardholders-in-the-denylist.md): Increase Salto editable-card capacity and manage expired keys for large cardholder populations.
- [Salto service will not start after a Windows update](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-service-wont-start-after-a-windows-update.md): Restore the Salto service after a Windows update moves its SQL Server LocalDB files.
- [Cannot add more Salto doors to a cardholder or access group](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-unable-to-add-more-salto-doors-to-a-cardholder-or-access-group.md): Resolve Salto card door limits and native-mode resync failures for access groups and deleted doors.
- [Salto update point does not work](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-update-point-not-working.md): Restore Salto update-point communication after a new installation or network change.
- [Salto lock LED messages](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-lock-led-messages.md): Identify Salto lock LED and buzzer signals across supported lock variants.
- [Salto Access blacklisted cards](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-access-blacklisted-cards.md): Identify blacklisted Salto cards, their common causes, and prevention steps.
- [Salto Native mode license issue](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-integration-license-spaint-issue.md): Resolve Salto Native mode licensing issues that prevent synchronization and encoding.
- [Reference](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-reference-and-faqs.md): Reference Salto licensing, compatibility, controller, and wiring information.
- [CUADAP Wiegand wiring](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-reference-and-faqs/salto-cuadap-wiring-to-wiegand-connections.md): Reference CUADAP connections for wiring Salto CU5000 controllers to Gallagher Wiegand modules.
- [Salto licensing](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-reference-and-faqs/salto-an-introduction-to-licencing.md): Reference the Salto licenses needed for integration and their hardware requirements.
- [BLUEnet compatibility](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-reference-and-faqs/salto-bluenet-compatibility.md): Reference gateway compatibility for Salto RFnet and BLUEnet wireless lock families.
- [Wiegand](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/wiegand.md)
- [Wiegand overview](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/wiegand/t-series-wiegand-troubleshooting-intro.md): Understand Gallagher Wiegand connectivity, protocol behavior, pull-up resistors, and device wiring.
- [Wiegand troubleshootimg](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/wiegand/t-series-wiegand-troubleshooting.md): Diagnose Wiegand card-format errors, invalid data, inconsistent reads, and unresponsive doors.
- [Video management systems](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems.md): Configure and troubleshoot supported video management system integrations.
- [Axis Alarms and Events Interface](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/axis-alarms-and-events-interface.md)
- [Bosch VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/bosch-vms-integration.md)
- [Cameo VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/bosch-cameo-vms-integration.md)
- [Dallmeier VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/dallmeier-vms-integration.md)
- [Exacq VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/exacq-vms-integration.md)
- [FLIR (DVTEL) VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/flir-dvtel-vms-integration.md)
- [G4S//IDIS VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/g4s-idis-vms-integration.md)
- [Hanwha Vision VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/hanwha-vision-vms-integration.md)
- [Hikvision VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/hikvision-vms-integration.md)
- [Milestone](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone.md): Find Milestone integration features, configuration, and troubleshooting guidance.
- [Integration Platform (MIPs) overview](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-integration-platform-mips-overview.md): Understand MIPs features and resolve client certificate-trust connection failures.
- [MIP plugin](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-mip-plugin.md): Understand how the Milestone Integration Platform plugin synchronizes Command Centre events and alarms.
- [VMS integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-vms-integration.md): Understand how Milestone video, events, alarms, and cameras integrate with Command Centre.
- [Trigger a specific Milestone action using ASCII text](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-how-to-trigger-a-specific-milestone-action-using-ascii-text.md): Configure ASCII text or CRPS to trigger a Milestone action for an individual item.
- [Set up multiple Milestone servers at remote sites](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-set-up-with-multiple-milestone-servers-on-remote-sites.md): Plan a multi-site Milestone deployment that sends camera events to a central Command Centre.
- [LPR setup](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-lpr-setup.md): Set up Milestone automatic number plate recognition and Command Centre event mappings.
- [Dummy camera keeps toggling online/offline](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-dummy-camera-keeps-toggling-online-offline.md): Resolve Milestone dummy-camera status changes caused by matching server and site names.
- [General troubleshooting](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-general-troubleshooting.md): Diagnose Milestone licensing, middleware, external-system, camera, and connection issues.
- [Integration Platform (MIPs) deep dive](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/milestone-integration-platform-mips-deep-dive.md): Explain and resolve Milestone Integration Platform certificate-trust connection failures.
- [MIPs client cannot connect](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/milestone/mips-client-cannot-connect.md): Resolve MIPs client connection failures caused by communication, REST, or certificate issues.
- [Nx Witness VMS Integration](https://help.security.gallagher.com/knowledge-hub/products/integrations/video-management-systems/nx-witness-vms-integration.md)
- [Cloud services](https://help.security.gallagher.com/knowledge-hub/products/cloud-services.md): Configure and troubleshoot Gallagher cloud-connected products and services.
- [AccessNow](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/accessnow.md): Automate physical identity and access workflows with AccessNow.
- [Cloud API Gateway](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/cloud-api-gateway.md): Connect remote applications to the Command Centre REST API without inbound firewall rules.
- [Kenai](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/kenai.md): Manage visitors, employees, evacuations and bookings with Kenai, integrated with Command Centre.
- [Kenai part numbers](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/kenai/kenai-part-numbers.md): Find Kenai solution and module part numbers for ordering and licensing.
- [OneLink](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/onelink.md): Configure OneLink cloud-assisted controller connectivity and addressing.
- [Cloud-assisted controller addressing](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/onelink/cloud-assisted-controller-addressing.md): Assign a OneLink controller an IP address through its local network.
- [Communication](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/onelink/communication.md): Understand OneLink traffic flow, local controller communication, and firewall allowlisting.
- [Configure OneLink](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/onelink/configuration.md): Register a OneLink controller and connect it to Command Centre through Gallagher Cloud.
- [Limitations and licensing](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/onelink/limitations-and-licensing.md): Review OneLink functions, restrictions, deployment considerations, and licensing requirements.
- [SMB — Security Made Better](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better.md): Manage cloud-based access control and intrusion security for small businesses.
- [Gallagher SMB solution](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/gallagher-smb-solution.md): Understand the Gallagher SMB solution, its components, supported credentials, and features.
- [SMB solution](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/gallagher-smb-solution/1-what-is-the-solution.md): Content coming soon.
- [System architecture and platforms](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/gallagher-smb-solution/2-system-architecture-and-platforms.md): Understand SMB cloud architecture, controller communication, and supported administration platforms.
- [Hardware components](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/gallagher-smb-solution/3-hardware-components.md): Identify SMB hardware components, compatible devices, and installation documentation.
- [SMB credentials](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/gallagher-smb-solution/4-smb-credentials.md): Understand SMB mobile credentials, Key Tags, cards, User Codes, and two-factor authentication.
- [Feature overview](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/gallagher-smb-solution/5-feature-overview.md): Content coming soon.
- [Operating model](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/operating-model.md): Content to follow.
- [Identify SMB partners](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/operating-model/1-identifying-smb-partners.md): Content coming soon.
- [SMB onboarding process](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/operating-model/2-the-onboarding-proces.md): Content coming soon.
- [Training](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/operating-model/3-training.md): Content coming soon.
- [Reference information](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/reference-information.md): Content to follow.
- [Sales and marketing](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/reference-information/sales-and-marketing.md): Content coming soon.
- [Technical resources](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/smb-security-made-better/reference-information/technical-resources.md): Find Gallagher SMB installation notes, datasheets, integration guides, and technical information papers.
- [Command Centre Mobile Client](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client.md): Configure and troubleshoot the Command Centre Mobile Client.
- [Configure](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/configure.md): Configure Mobile Client authentication and Mobile Reader access.
- [Mobile Client connection options: Signed Token or TLS client certificate](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/configure/mobile-client-connection-options-signe.md): Choose Signed Token or TLS client certificate authentication for Mobile Client connections.
- [Enable Mobile Reader with Mobile Client](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/configure/mobile-client-enabling-mobile-reader-u.md): Configure and operate the legacy Mobile Reader with the Command Centre Mobile Client.
- [Troubleshoot](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot.md): Diagnose Command Centre Mobile Client connection, certificate, and notification issues.
- [Mobile Client app crashes when presenting a PIV card to iPhone](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-app-crashing-when-presen.md): Resolve Mobile Client crashes caused by presenting a PIV card to an iPhone.
- [Cardholder image does not appear in Command Centre Mobile](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-cardholder-image-not-sho.md): Display cardholder images in the Mobile Client by enabling the assigned PDF settings.
- [Mobile Client NSURLErrorDomain code 1206](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-domain-nsurlerrordomain.md): Resolve NSURLErrorDomain Code 1206 by configuring SChannel client certificate trust.
- [Get Mobile Client logs](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-getting-logs-from-the-mo.md): Export Command Centre Mobile Client diagnostic logs by email from an enrolled device.
- [Mobile Client HTTP error 503](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-http-error-503.md): Diagnose HTTP 503 errors when Mobile Client connects through the Gallagher API Gateway.
- [Mobile Client invalid provider type specified error](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-invalid-provider-type-sp.md): Resolve certificate provider errors caused by unsupported CNG certificates in Mobile Client.
- [Mobile Client cannot connect to Gallagher Cloud (8.60)](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-mobile-client-trouble-co.md): Restore Mobile Client cloud connections after a missing or invalid server certificate.
- [Mobile Client notifications do not arrive on a mobile device](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-notifications-troublesho.md): Diagnose Mobile Client notification failures on iOS and Android devices.
- [Mobile Client notifications do not arrive from the server](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-notifications-troubl-2.md): Diagnose server and cloud settings that prevent Mobile Client notifications.
- [Mobile Client reverse proxy connection issues](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-reverse-proxy-connection.md): Resolve Mobile Client connection problems in reverse proxy deployments.
- [Test a Mobile Client connection without a mobile device](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-testing-the-connection-w.md): Test legacy Mobile Client network connectivity without using a mobile device.
- [Cannot add a Mobile Client during initial setup](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/command-centre-mobile-client/troubleshoot/mobile-client-unable-to-add-a-mobile-c.md): Diagnose Mobile Client enrollment failures, port access, certificate binding, and logon errors.
- [Web Client](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/web-client.md): Manage Command Centre cardholders securely from a web browser.
- [Authentication does not appear in Mobile Client](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/web-client/web-client-authentication-not-showing.md): Restore the Web Client authentication PIN by configuring the operator account and Web Client privilege.
- [Web Client cannot contact the licensing server](https://help.security.gallagher.com/knowledge-hub/products/cloud-services/web-client/web-client-coming-up-in-administration.md): Resolve Web Client licensing errors caused by an incorrect system date or time.
- [Product advisories](https://help.security.gallagher.com/knowledge-hub/products/product-advisories.md): Find current and historical product lifecycle notices, compatibility changes, and required remediation.
- [Current advisories](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories.md): Find notices that require current planning, remediation, or compatibility decisions.
- [Controllers and infrastructure](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/controllers-and-infrastructure.md): Find active controller, infrastructure, and fence-controller lifecycle and compatibility advisories.
- [Controller 6000 superseded status and obsolescence pathway](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/controllers-and-infrastructure/controller-6000-superseded-status-and.md): Plan Controller 6000 replacement and Command Centre upgrades before support ends.
- [F3x and F4x Fence Controller superseded - September 2026](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/controllers-and-infrastructure/f3x-and-f4x-fence-controller-superseded-september-2026.md)
- [GBUS obsolescence - March 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/controllers-and-infrastructure/gbus-obsolescence-statement-march-2023.md): Plan GBUS replacement before upgrading Command Centre beyond version 9.0.
- [Readers, credentials, and locks](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/readers-credentials-and-locks.md): Find active reader, credential, card-encoding, and lock lifecycle and compatibility advisories.
- [Card Encoding Service process note](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/readers-credentials-and-locks/card-encoding-service-process-note.md): Send Site Specific Site Keys securely when ordering Gallagher card encoding services.
- [IDEMIA device communication protocols](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/readers-credentials-and-locks/communication-protocols-and-idemia-dev.md): Check IDEMIA protocol support and firmware requirements before upgrading Command Centre.
- [IDEMIA SIGMA fingerprint sensor firmware - May 2025](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/readers-credentials-and-locks/firmware-upgrade-idemia-sigma-wide-lit.md): Identify affected IDEMIA SIGMA terminals and install the required firmware fix.
- [IDEMIA SIGMA obsolescence - June 2026](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/readers-credentials-and-locks/idemia-sigma-obsolescence-june-2026.md)
- [MorphoWave XP obsolescence - September 2025](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/readers-credentials-and-locks/morphowave-xp-obsolescence-september-2.md): Plan MorphoWave XP replacement before end-of-life milestones take effect.
- [Selected Salto RFnet-related products obsolescence - March 2026](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/readers-credentials-and-locks/selected-salto-rfnet-related-products-obsolescence-march-2026.md)
- [T21 Bezel changes](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/readers-credentials-and-locks/t21-bezel-changes.md)
- [Command Centre platform and integrations](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/command-centre-platform-and-integrations.md): Find active Command Centre platform, utility, integration, and printer support advisories.
- [Microsoft platform support changes - October 2025](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/command-centre-platform-and-integrations/microsoft-server-support-changes-octob.md): Plan supported Microsoft platform upgrades for Command Centre version 9.50.
- [Locker configuration utility deprecation](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/command-centre-platform-and-integrations/locker-configuration-utility-deprecation.md)
- [Printer integration end-of-support register](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/current-advisories/command-centre-platform-and-integrations/printer-integrations-end-of-support-pr.md): Check which card printers no longer receive Command Centre integration support.
- [Historical notices](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices.md): Review superseded product notices retained for records, legacy systems, and past decisions.
- [Readers, credentials, and locks](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks.md): Review historical reader, credential, card, mobile access, and lock notices.
- [Aperio AU100 supply disruption — May 2018](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/aperio-au100-notice-of-supply-disrupti.md): Review the 2018 Aperio AU100 supply disruption and recommended replacement range.
- [Morpho MA VP Series planned phase-out — March 2019](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/morpho-ma-vp-series-planned-phase-out.md): Review the 2019 Morpho MA VP Series phase-out and replacement plans.
- [IDEMIA (Morpho) MSO300 obsolescence - November 2022](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/idemia-morpho-mso300-obsolescence-november-2022.md)
- [IDEMIA SIGMA Extreme obsolescence - January 2025](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/idemia-sigma-extreme-obsolescence-january-2025.md)
- [IDEMIA USB Dongle obsolescence - December 2024](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/idemia-usb-dongle-obsolescence-december-2024.md)
- [MIFARE Classic and Magstripe 1K obsolescence - December 2022](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/mifare-classic-and-magstripe-1k-obsolescence-december-2022.md)
- [MIFARE Classic and Magstripe 4K obsolescence - August 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/mifare-classic-and-magstripe-4k-obsolescence-august-2023.md): Review MIFARE Classic 4K and 125 kHz Magstripe card obsolescence and remaining stock.
- [MIFARE DESFire EV1 obsolescence - June 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/mifare-desfire-ev1-obsolescence-june-2023.md): Review MIFARE DESFire EV1 credential obsolescence, EV3 migration, and Command Centre compatibility.
- [MIFARE DESFire EV2 obsolescence — September 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/obsolescence-notice-mifare-desfire-ev2.md): Review the DESFire EV2 end-of-sale notice and EV3 migration requirements.
- [MIFARE DESFire and MIFARE Plus key security advisory - December 2020](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/mifare-desfire-and-mifare-plus-key-security-advisory-december-2020.md): Review the exposed default MIFARE DESFire and MIFARE Plus key and affected credentials.
- [MIFARE Plus obsolescence - August 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/mifare-plus-obsolescence-august-2023.md): Review MIFARE Plus credential obsolescence, remaining stock, and migration to DESFire EV3.
- [Mobile Reader hardware obsolescence (North America only) - May 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/mobile-reader-hardware-obsolescence-north-america-only-may-2023.md): Review the North American Mobile Reader hardware obsolescence and Mobile Client alternative.
- [Mobile Reader hardware obsolescence - January 2026](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/mobile-reader-hardware-obsolescence-january-2026.md): Review Mobile Reader hardware discontinuation, final supply timing, and Mobile Client alternatives.
- [Nedap Access Reach/Target obsolescence - June 2024](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/nedap-access-reach-target-obsolescence-june-2024.md): Review UPASS Access and Reach reader obsolescence, affected hardware, and UPASS Go availability.
- [Nedap Compact Tags obsolescence - February 2024](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/nedap-compact-tags-obsolescence-february-2024.md): Review Nedap Compact Tag end-of-sale details and the recommended Transit Compact Button.
- [Nedap window button switch obsolescence - December 2024](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/readers-credentials-and-locks/nedap-window-button-switch-obsolescence-december-2024.md): Review Nedap Window Button Switch discontinuation and the Compact Button replacement.
- [Command Centre software and integrations](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations.md): Review historical Command Centre software, service, API, and integration notices.
- [Active Directory Cardholder Synchronization product update — July 2021](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/active-directory-cardholder-synchroniz.md): Understand the 2021 Active Directory Cardholder Sync architecture and upgrade changes.
- [Cardholder Properties Page obsolescence - January 2022](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/cardholder-properties-page-obsolescence-january-2022.md)
- [Cardholder Web (SOAP) service obsolescence - April 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/cardholder-web-soap-service-obsolescence-april-2023.md)
- [Visitor Management Web (SOAP) service obsolescence - April 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/visitor-management-web-soap-service-obsolescence-april-2023.md)
- [Cardholder Change Tracking API obsolescence - April 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/cardholder-change-tracking-api-obsolescence-april-2023.md)
- [Command Centre XML Import/Export service obsolescence - June 2021](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/command-centre-xml-import-export-service-obsolescence-june-2021.md)
- [Incoming email and SMS deprecation — September 2022](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/deprecation-of-incoming-email-and-sms.md): Review the 2022 Exchange Online change affecting inbound Command Centre messages.
- [PSTN Dialler for pre 8.20 obsolescence](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/pstn-dialler-for-pre-8.20-obsolescence.md)
- [CardScan Business Card Scanning SDK obsolescence](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/obsolescence-notice-cardscan-business.md): Review the CardScan SDK discontinuation and replacement scanning options.
- [Selected Video Management System integrations obsolescence - March 2025](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/command-centre-software-and-integrations/selected-video-management-system-integrations-obsolescence-march-2025.md): Find end-of-support details for Hikvision, Mobotix, Huawei, Pelco, and other Command Centre VMS integrations.
- [Perimeter solutions](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions.md): Review historical perimeter hardware, fence-controller, and sensor product notices.
- [Detection Technologies - VibraSector changes - May 2021](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/detection-technologies-vibrasector-changes-may-2021.md): Review updated VibraSector cable, gate, and zone limits for perimeter estimates.
- [F Series Fence Controllers product advisory — March 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/f-series-fence-controllers-product-adv.md): Review the original F Series optical tamper issue and interim mitigations.
- [F Series Fence Controllers product advisory update — June 2023](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/f-series-fence-controllers-advisory-up.md): Review the 2023 firmware fix for the F Series optical tamper issue.
- [F Series Fence Controllers communications advisory — February 2020](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/f-series-fence-controllers-channel-feb.md): Review the F Series lightning diverter change for affected controller installations.
- [F22 Fence Controller obsolescence - August 2021](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/f22-fence-controller-obsolescence-august-2021.md): Identify F22 Fence Controller retirement timing and supported F3-series replacements.
- [G269 Tube Rod Insulators obsolescence — July 2019](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/obsolescence-notice-g269-tube-rod-insu.md): Review the G269 Tube Rod Insulator discontinuation and replacement guidance.
- [Trophy product range end of life](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/trophy-product-range.md): Review the Trophy fence-controller range end-of-life position and affected part numbers.
- [Wire Splice external shell obsolescence](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/wire-splice-external-shell-obsolescence.md): Understand the G10520 replacement for Z20 perimeter fence installations.
- [Z10 Tension Sensor variant change — May 2021](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/perimeter-solutions/z10-tension-sensor-g13110-may-2021.md): Review the Z10 Tension Sensor replacement introduced in 2021.
- [Controllers and resilience](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/controllers-and-resilience.md): Review historical controller, operating-system, and resilience-platform notices.
- [Controller 3000, 5000GL, and Trophy FT support](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/controllers-and-resilience/controller-3000-5000-and-trophy-ft-sup.md): Review end-of-support details for Controller 3000, Controller 5000GL, and Trophy FT.
- [Controller 6000 extended support statement — April 2020](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/controllers-and-resilience/controller-6000-extended-support-state.md): Review the 2020 Controller 6000 support-extension commitment.
- [Windows CE obsolescence for Controller 6000](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/controllers-and-resilience/obsolescence-notice-windows-ce-obsoles.md): Review Windows CE Controller 6000 obsolescence and Linux migration options.
- [Stratus ztC100i and ztC110i end of sale - October 2021](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/controllers-and-resilience/end-of-sale-notification-for-stratus-z.md): Review the transition from Stratus ztC Edge 100i and 110i systems.
- [Stratus ztC Edge 200i obsolescence - July 2024](https://help.security.gallagher.com/knowledge-hub/products/product-advisories/historical-notices/controllers-and-resilience/stratus-ztc-edge-200i-obsolescence-july-2024.md)

## Deployment Resources

- [Overview](https://help.security.gallagher.com/knowledge-hub/deployment-resources/overview.md): Find resources for planning, installing, upgrading, and supporting Gallagher systems.
- [Deployment & upgrade](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference.md): Plan a Gallagher deployment with compatibility guidance, network requirements, drawings, and upgrade resources.
- [Compatibility matrix](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/compatibility-matrix.md): Check supported Command Centre versions, upgrade paths, platforms, hardware, and license options.
- [Network ports and protocols](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/network-ports-and-protocols.md): Plan network access, validate controller connections, and diagnose communication issues on customer sites.
- [Ports by component](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/network-ports-and-protocols/ports-by-component.md): Ports, directions, and version-specific firewall requirements.
- [Controller link speeds](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/network-ports-and-protocols/controller-link-speeds.md): Link-speed and duplex support for Gallagher controllers.
- [Upgrade and migrate](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/migrate-and-upgrade.md): Plan and complete Command Centre migrations, software upgrades, and SQL Server updates.
- [Remove unsupported hardware before upgrading](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/migrate-and-upgrade/remove-unsupported-hardware-before-upgrading.md): Identify hardware that must be removed before upgrading Command Centre.
- [Plan operating system upgrade paths](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/migrate-and-upgrade/plan-operating-system-upgrade-paths.md): Plan Command Centre upgrades that require intermediate operating system versions.
- [Migrate Command Centre to a new server](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/migrate-and-upgrade/migrate-command-centre-to-a-new-server.md): Move Command Centre to a new server and update controller addressing, databases, and customizations.
- [Upgrade Command Centre Server](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/migrate-and-upgrade/upgrade-command-centre-server.md): Upgrade Command Centre safely through version steps, with backups, customizations, and remote SQL.
- [Upgrade SQL Server](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/migrate-and-upgrade/upgrade-sql-server.md): Check supported Microsoft SQL Server upgrade paths before upgrading Command Centre.
- [Upgrade Command Centre workstations](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/migrate-and-upgrade/upgrade-command-centre-workstations.md): Upgrade ClickOnce and MSI Command Centre workstations after upgrading the server.
- [Remove an SQL Server instance](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/migrate-and-upgrade/remove-an-sql-server-instance.md)
- [Product drawings and BIM elements](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/product-drawings-and-bim-elements.md): Download Gallagher BIM, CAD, and PDF product drawings for project design.
- [Guide specification](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/guide-specification.md): Current Gallagher Guide Specification for project specifications.
- [Product reliability report](https://help.security.gallagher.com/knowledge-hub/deployment-resources/engineering-and-design-reference/product-reliability-report.md): Five-year warranty-return rates for Gallagher product groups.
- [Hardware installation](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission.md): Find installation notes, wiring guidance, commissioning documents, and maintenance resources for Gallagher hardware.
- [Hardware install notes](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/hardware-install-notes.md): Browse installation notes provided with Gallagher hardware products.
- [Cabinet and power supply install notes](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/hardware-install-notes/cabinet-and-power-supply-install-notes.md): Find installation notes for Gallagher cabinets, power supplies, and mounting accessories.
- [Controllers install notes](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/hardware-install-notes/controllers-install-notes.md): Find installation notes for Gallagher controllers, modules, and decal labels.
- [I/O expansion install notes](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/hardware-install-notes/i-o-expansion-install-notes.md): Find installation notes for Gallagher HBUS and OSDP input and output devices.
- [QuickSwitch install notes](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/hardware-install-notes/quickswitch-transceiver-and-converter-install-notes.md): Find installation notes for Gallagher QuickSwitch devices.
- [Perimeter install notes](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/hardware-install-notes/perimeter-install-notes.md): Find installation notes for Gallagher fence controllers and perimeter sensors.
- [Reader accessory install notes](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/hardware-install-notes/reader-accessory-install-notes.md): Find installation notes for reader covers, spacers, mounting blocks, and interface accessories.
- [Reader install notes](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/hardware-install-notes/reader-install-notes.md): Find installation notes for Gallagher readers and terminals.
- [Wiring basics](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/wiring-basics.md): Learn core wiring principles for reliable Gallagher hardware installations.
- [Wiring Primer](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/wiring-basics/wiring-primer.md)
- [Wiring Inputs](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/wiring-basics/wiring-inputs.md)
- [Wiring Outputs](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/wiring-basics/wiring-outputs.md)
- [Commissioning and maintenance documents](https://help.security.gallagher.com/knowledge-hub/deployment-resources/install-and-commission/commissioning-and-maintenance-documents.md): Commissioning reports, perimeter documents, and maintenance schedules.
- [Software resources](https://help.security.gallagher.com/knowledge-hub/deployment-resources/software-resources.md): Find Command Centre documentation and supported Gallagher software downloads.
- [Software documentation](https://help.security.gallagher.com/knowledge-hub/deployment-resources/software-resources/software-documentation.md): Browse Command Centre guides, compliance documents, technical papers, and release notes.
- [Download software](https://help.security.gallagher.com/knowledge-hub/deployment-resources/software-resources/downloading-and-uploading-files.md): Details for downloading supported Gallagher software and verifying the integrity of installation media.
- [Tools and support](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting.md): Use Gallagher tools for setup, diagnostics, upgrades, and maintenance.
- [Network testing and troubleshooting](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/network-testing-and-troubleshooting.md): Test controller communication and configure DCOM for restricted networks.
- [Bulk configuration tool](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/bulk-configuration-tool.md): Import and export Command Centre configuration through CSV files.
- [CCFT Service Manager](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/ccft-service-manager.md)
- [FT Support Tool](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/ft-support-tool.md): Collect Command Centre, database, computer, and network information for Technical Support.
- [Support Log Tool](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/support-log-tool.md): Collect Command Centre, Windows, SQL, and controller logs for Technical Support.
- [Upgrade Validation Tool](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/upgrade-validation-tool.md): Check Command Centre upgrade compatibility before upgrading or migrating a server.
- [Security Health Check](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/security-health-check.md): Identify Command Centre and operating system issues that may weaken site security.
- [Move cardholder utility](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/move-cardholder-utility.md): Move cardholders between access zones to simulate access movements for reporting.
- [Support](https://help.security.gallagher.com/knowledge-hub/deployment-resources/support-tools-and-troubleshooting/support.md)
- [Security and compliance](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance.md): Find cybersecurity guidance, security protocols, policies, and perimeter fence compliance resources.
- [Cybersecurity and penetration testing](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/cyber-security-and-penetration-testing.md): Find Gallagher security assessment, responsible disclosure, and CVE guidance.
- [Transport Layer Security (TLS) support](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/transport-layer-security-tls-support.md): TLS support by controller, Command Centre service, and version.
- [Authentication Protocols](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/authentication-protocols.md): Kerberos and RC4 use in Command Centre.
- [Third-party software components](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/third-party-software-components.md): Third-party component lists for each Command Centre version.
- [Gallagher Policies library](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library.md): Access Gallagher policies and supporting process documentation.
- [CarePlan terms and conditions](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/careplan-terms-and-conditions.md): Understand CarePlan eligibility, renewal, service levels, and warranty terms.
- [Software Licence and Maintenance terms and conditions](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/software-licence-and-maintenance-terms-and-conditions.md): Review Command Centre software licensing and maintenance terms.
- [Warranty and returns policy](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/warranty-and-returns-policy.md): Understand product warranty coverage, return requirements, and the support route for return requests.
- [Key Device policy](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/key-device-policy.md): Understand key-device licensing, removal alarms, replacement, and return requirements.
- [Non-authorized resellers policy](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/non-authorized-resellers-policy.md): Understand reseller authorization requirements and discount penalties for policy breaches.
- [Contractor conduct policy](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/contractor-conduct-policy.md): Review the minimum conduct standards for contractors, suppliers, and Channel Partners.
- [Gallagher Security Site Data policy](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/gallagher-security-site-data-policy.md): Understand how Gallagher Security collects, protects, accesses, and retains customer site data.
- [Mobile Connect SDK support and release policy](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/mobile-connect-sdk-support-and-release-policy.md): Understand Mobile Connect SDK release support, version compatibility, upgrade expectations, and pre-release availability.
- [Software development lifecycle and data protection](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/gallagher-policies-library/software-development-lifecycle-and-data-protection.md): Understand Gallagher Security's software development lifecycle and how data protection is considered throughout product development.
- [Perimeter fence compliance](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/perimeter-fence-compliance.md): Meet perimeter fence standards, design requirements, and commissioning obligations.
- [International Code of Practice (INTCOP 7.1)](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/perimeter-fence-compliance/international-code-of-practice-intcop-7-1.md)
- [Standards by Market](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/perimeter-fence-compliance/standards-by-market.md): Find electric-fence installation standards and energizer safety test certificates by market.
- [Critical Distances Reference](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/perimeter-fence-compliance/critical-distances-reference.md): Check required clearances between pulse fences, barriers, power lines, and hostile toppings.
- [Warning Sign Requirements](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/perimeter-fence-compliance/warning-sign-requirements.md)
- [Commissioning Checklist Summary](https://help.security.gallagher.com/knowledge-hub/deployment-resources/security-and-compliance/perimeter-fence-compliance/commissioning-checklist-summary.md)
- [Technical Information Papers (TIPs)](https://help.security.gallagher.com/knowledge-hub/deployment-resources/technical-information-papers-tip-index.md): Browse technical information papers for Gallagher products and solutions.
- [External launch FAQs](https://help.security.gallagher.com/knowledge-hub/deployment-resources/external-launch-faq.md): Answers common questions about the external launch of the Gallagher Security Knowledge Hub.
- [Disclaimer](https://help.security.gallagher.com/knowledge-hub/deployment-resources/disclaimer.md)

## AccessNow

- [AccessNow Overview](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/introduction/accessnow-overview.md)
- [Who is AccessNow for?](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/introduction/who-is-accessnow-for.md)
- [Features Overview](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/introduction/features-overview.md)
- [New customer feasibility assessment](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-customers/new-customer-feasibility-assessment.md)
- [AccessNow Onboarding Project Plan](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-customers/accessnow-onboarding-project-plan.md)
- [Configuration Tasks](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-customers/accessnow-onboarding-project-plan/configuration-tasks.md)
- [New Account Request](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-account-set-up/new-account-request.md)
- [New Account Setup Guide](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-account-set-up/new-account-setup-guide.md)
- [Account Branding](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-account-set-up/account-branding.md)
- [Color and Logo Update](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-account-set-up/account-branding/color-and-logo-update.md)
- [Whitelabel URL Configuration](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-account-set-up/account-branding/whitelabel-url-configuration.md)
- [Single-Sign-On Configuration](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-account-set-up/single-sign-on-configuration.md)
- [Microsoft Entra ID Instructions](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-account-set-up/single-sign-on-configuration/microsoft-entra-id-instructions.md)
- [Command Centre Integration](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/command-centre-integration.md)
- [Enable Command Centre Cloud](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/command-centre-integration/enable-command-centre-cloud.md)
- [Command Centre – AccessNow Operator](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/command-centre-integration/command-centre-accessnow-operator.md)
- [Command Centre – AccessNow REST Client](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/command-centre-integration/command-centre-accessnow-rest-client.md)
- [AccessNow Settings](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/command-centre-integration/accessnow-settings.md)
- [Set Command Centre unique identifiers](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/command-centre-integration/set-command-centre-unique-identifiers.md)
- [User Management](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/user-management.md)
- [Creating and Updating a User](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/user-management/creating-and-updating-a-user.md)
- [User Activity Tracking](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/user-management/user-activity-tracking.md)
- [System Administration Groups](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/system-administration-groups.md)
- [Roles & Privileges](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/system-administration-groups/roles-and-privileges.md)
- [Creating a System Administration User Group](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/system-administration/system-administration-groups/creating-a-system-administration-user-group.md)
- [Creating & Managing Workflows](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows.md)
- [Working with Workflow Templates](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates.md)
- [Importing Workflows](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/importing-workflows.md)
- [Access Request Workflow Template](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/access-request-workflow-template.md)
- [Access Request on Behalf Template](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/access-request-on-behalf-template.md)
- [Credential Request: Access Card & Mobile Credential](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/credential-request-access-card-and-mobile-credential.md)
- [Activate Access Card](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/activate-access-card.md)
- [Lost or Stolen Credential](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/lost-or-stolen-credential.md)
- [Area Management: Cardholder Removal Workflow](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/area-management-cardholder-removal-workflow.md)
- [Workflow Management](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management.md)
- [Creating a New Workflow](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/creating-a-new-workflow.md)
- [Workflow Version Management](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/workflow-version-management.md)
- [Editing a Workflow Version](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/editing-a-workflow-version.md)
- [Testing a Workflow Version](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/testing-a-workflow-version.md)
- [Publishing a Workflow Version](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/publishing-a-workflow-version.md)
- [Deleting or Disabling a Workflow](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/deleting-or-disabling-a-workflow.md)
- [Exporting a Workflow](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/exporting-a-workflow.md)
- [Workflow Configuration](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration.md)
- [Approver Groups](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/approver-groups.md)
- [Lists](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists.md)
- [Command Centre Lists](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists.md)
- [Divisions](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/divisions.md)
- [Access Groups List](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/access-groups-list.md)
- [Assigning Approvers to Access Groups](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/access-groups-list/assigning-approvers-to-access-groups.md)
- [Removing Approver Groups from Access Groups](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/access-groups-list/removing-approver-groups-from-access-groups.md)
- [PDF List](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/pdf-list.md)
- [Card Type List](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/card-type-list.md)
- [Custom Lists](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/custom-lists.md)
- [CSV List Import](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/custom-lists/csv-list-import.md)
- [Email Templates](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/email-templates.md)
- [Master Templates](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/email-templates/master-templates.md)
- [Email Notifications](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/email-templates/email-notifications.md)
- [Global Settings](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/global-settings.md)
- [Steps](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps.md)
- [Common Steps Configuration](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/common-steps-configuration.md)
- [Data Initialisation Step](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/data-initialisation-step.md)
- [Input Step](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/input-step.md)
- [Process Step](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/process-step.md)
- [Process Task Step](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/process-task-step.md)
- [End Process Step](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/end-process-step.md)
- [Adding Steps or Branches](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/adding-steps-or-branches.md)
- [What is a workflow?](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/what-is-a-workflow.md)
- [Workflow Examples](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/workflow-examples.md)
- [Credential Workflows](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/workflow-examples/credential-workflows.md)
- [Access Workflows](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/workflow-examples/access-workflows.md)
- [Workflow Mapping](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/workflow-mapping.md)
- [General Approach to Mapping Workflows](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/workflow-mapping/general-approach-to-mapping-workflows.md)
- [Workflow Mapping Example](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/workflow-mapping/workflow-mapping-example.md)
- [Areas Auditing](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/area-management/areas-auditing.md): Introduced with version 1e06825 on 18/08/2025
- [Area Management Set Up](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/area-management/areas-auditing/area-management-set-up.md): Version number dffe1ef on 25 August
- [Approver Group Self-Management](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/area-management/areas-auditing/approver-group-self-management.md): Introduced with version 1e06825 on 18/08/2025
- [Access Group Membership Audit](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/area-management/areas-auditing/access-group-membership-audit.md): Introduced with version 1e06825 on 18/08/2025. Available on Request
- [Adding a Person to an Area](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/area-management/areas-auditing/adding-a-person-to-an-area.md): Add a person to an area through the access group membership audit.
- [Support and Troubleshooting](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/help-resources/support-and-troubleshooting.md)
- [Frequently Asked Questions](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/help-resources/frequently-asked-questions.md)
- [Allow-listing AccessNow Notification Email Address](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/help-resources/allow-listing-accessnow-notification-email-address.md)
- [AccessNow Technical Requirements](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/help-resources/accessnow-technical-requirements.md)
- [Technical Information Paper](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/help-resources/technical-information-paper.md)

## Kenai

- [What is Kenai?](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/what-is-kenai.md)
- [New environment setup](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/new-environment-setup.md): Set up a new Kenai Visitor Management environment, from a newly approved order to a visitor signing in and appearing in Gallagher Command Centre.
- [Before you start](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/before-you-start.md)
- [Prerequisites](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/before-you-start/prerequisites.md): What you need in place before starting a new environment setup.
- [Sites and locations](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/before-you-start/sites-and-locations.md): How organisations, sites and locations relate, and what is configured at each level.
- [Environment and access](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/environment-and-access.md)
- [First sign-in](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/environment-and-access/first-sign-in.md): What a new environment looks like on first sign-in, and the three menus.
- [Administrators and permissions](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/environment-and-access/administrators-and-permissions.md): Adding administrators, access levels, and the permissions needed to complete setup.
- [Device credentials](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/environment-and-access/device-credentials.md): Creating sign-in credentials for kiosk devices.
- [The Kenai Connector](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/the-kenai-connector.md)
- [Install the connector](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/the-kenai-connector/install-the-connector.md): Downloading and installing the Kenai Connector on the host server.
- [Configure config.json](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/the-kenai-connector/configure-config-json.md): The three config.json entries, where each value comes from, and restarting the service.
- [Gallagher operator privileges](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/the-kenai-connector/gallagher-operator-privileges.md): The Gallagher operator privileges required by the REST API key Kenai uses.
- [Verify the connection](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/the-kenai-connector/verify-the-connection.md): Confirming the connector is connected, and setting up alerting.
- [Configure the extract](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/the-kenai-connector/configure-the-extract.md): Pulling Gallagher data into Kenai so it can be used in configuration.
- [Number ranges](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/the-kenai-connector/number-ranges.md): Allocating the number range used for numeric access passes and booking references.
- [Configuration and integration](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/configuration-and-integration.md)
- [Location details and drafts](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/configuration-and-integration/location-details-and-drafts.md): Setting location details, and how draft and publish work.
- [Integration events](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/configuration-and-integration/integration-events.md): The visitor events that can send data to Gallagher.
- [Configure the sign in event](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/configuration-and-integration/configure-the-sign-in-event.md): Configuring the sign in integration event, section by section.
- [Test the integration](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/configuration-and-integration/test-the-integration.md): Signing in a test visitor and confirming it reaches Gallagher.
- [Reference](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/reference.md)
- [Definition of done](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/reference/definition-of-done.md): The checks that confirm a new environment is set up.
- [Troubleshooting](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/setting-up-a-new-environment/reference/troubleshooting.md): Where to look first when something does not work.
- [Invites](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/invites.md)
- [Create an invite](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/invites/inviting-visitors.md)
- [Invite from your calendar (iCal bot)](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/invites/ical-bot.md)
- [The invite log](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/invites/invite-log.md)
- [The visitor pre-registration flow](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/pre-registration.md)
- [Check in at the kiosk](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/kiosk-check-in.md)
- [Work the visitor log](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/visitor-log.md)
- [Assisted check-in](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/assisted-check-in.md)
- [Sign visitors out efficiently](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/sign-out.md)
- [Manage hosts and the host directory](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/hosts.md)
- [The visitor directory](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/visitor-directory.md)
- [Visitor analytics](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/visitor-management/analytics.md)
- [Kiosk induction](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/inductions/kiosk-induction.md)
- [What is Evacuation Management?](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/evacuation/evacuation-overview.md)
- [Run an evacuation](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/evacuation/run-an-evacuation.md)
- [Evacuation statuses](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/evacuation/evacuation-statuses.md)
- [Evacuation reporting and exports](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/evacuation/evacuation-reporting.md)
- [What is resource booking?](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/resource-booking/resource-booking-overview.md)
- [Book a resource](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/resource-booking/book-a-resource.md)
- [Manage and report on bookings](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/resource-booking/manage-bookings.md)
- [Understanding booking analytics](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/resource-booking/booking-analytics.md)
- [Declare assets (visitor)](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/asset-management/declare-assets.md)
- [Review and manage assets (staff)](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/asset-management/manage-assets.md)
- [The Guardian app](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/guardian-app/guardian-overview.md)
- [Check assets in and out](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/guardian-app/guardian-assets.md)
- [Link an access card](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/guardian-app/link-cards.md)
- [Get support and check status](https://help.security.gallagher.com/knowledge-hub/kenai-user-guide/support/getting-support.md)

## Command Centre

- [Command Centre v9.50](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/feature-summaries/command-centre-v9.50.md)
- [Command Centre v9.40](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/feature-summaries/command-centre-v9.40.md)
- [Command Centre v9.30](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/feature-summaries/command-centre-v9.30.md)
- [Supported Gallagher Command Centre releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases.md)
- [Command Centre 9.50 releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.50-releases.md)
- [9.50 Maintenance release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.50-releases/9.50-maintenance-release-2.md)
- [9.50 Maintenance release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.50-releases/9.50-maintenance-release-1.md)
- [9.50 Full release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.50-releases/9.50-full-release.md)
- [Command Centre 9.40 releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.40-releases.md)
- [9.40 Maintenance release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.40-releases/9.40-maintenance-release-4.md)
- [9.40 Maintenance release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.40-releases/9.40-maintenance-release-3.md)
- [9.40 Maintenance release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.40-releases/9.40-maintenance-release-2.md)
- [9.40 Maintenance release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.40-releases/9.40-maintenance-release-1.md)
- [9.40 Full release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.40-releases/9.40-full-release.md)
- [Command Centre 9.30 releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.30-releases.md)
- [9.30 Maintenance release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.30-releases/9.30-maintenance-release-6.md)
- [9.30 Maintenance release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.30-releases/9.30-maintenance-release-5.md)
- [9.30 Maintenance release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.30-releases/9.30-maintenance-release-4.md)
- [9.30 Maintenance release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.30-releases/9.30-maintenance-release-3.md)
- [9.30 Maintenance release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.30-releases/9.30-maintenance-release-2.md)
- [9.30 Maintenance release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.30-releases/9.30-maintenance-release-1.md)
- [9.30 Full release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.30-releases/9.30-full-release.md)
- [Command Centre 9.20 releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases.md)
- [9.20 Maintenance release 8](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-maintenance-release-8.md)
- [9.20 Maintenance release 7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-maintenance-release-7.md)
- [9.20 Maintenance release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-maintenance-release-6.md)
- [9.20 Maintenance release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-maintenance-release-5.md)
- [9.20 Maintenance release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-maintenance-release-4.md)
- [9.20 Maintenance release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-maintenance-release-3.md)
- [9.20 Maintenance release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-maintenance-release-2.md)
- [9.20 Maintenance release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-maintenance-release-1.md)
- [9.20 Full release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/supported-gallagher-command-centre-releases/command-centre-9.20-releases/9.20-full-release.md)
- [Unsupported Gallagher Command Centre Versions](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions.md)
- [Command Centre 9.10 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases.md)
- [9.10 Maintenance Release 9](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-9.md)
- [9.10 Maintenance Release 8](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-8.md): Enhancements in this version are as follows.
- [9.10 Maintenance Release 7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-7.md)
- [9.10 Maintenance Release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-6.md)
- [9.10 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-5.md)
- [9.10 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-4.md)
- [9.10 Maintenance Release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-3.md)
- [9.10 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-2.md)
- [9.10 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-maintenance-release-1.md)
- [9.10 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.10-releases/9.10-full-release.md)
- [Command Centre 9.00 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases.md)
- [9.00 Maintenance Release 8](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-maintenance-release-8.md)
- [9.00 Maintenance Release 7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-maintenance-release-7.md)
- [9.00 Maintenance Release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-maintenance-release-6.md)
- [9.00 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-maintenance-release-5.md)
- [9.00 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-maintenance-release-4.md)
- [9.00 Maintenance Release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-maintenance-release-3.md)
- [9.00 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-maintenance-release-2.md)
- [9.00 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-maintenance-release-1.md)
- [9.00 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-9.00-releases/9.00-full-release.md)
- [Command Centre 8.90 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases.md)
- [8.90 Maintenance Release  7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases/8.90-maintenance-release-7.md)
- [8.90 Maintenance Release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases/8.90-maintenance-release-6.md)
- [8.90 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases/8.90-maintenance-release-5.md)
- [8.90 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases/8.90-maintenance-release-4.md)
- [8.90 Maintenance Release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases/8.90-maintenance-release-3.md)
- [8.90 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases/8.90-maintenance-release-2.md)
- [8.90 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases/8.90-maintenance-release-1.md)
- [8.90 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.90-releases/8.90-full-release.md)
- [Command Centre 8.80 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.80-releases.md)
- [8.80 Maintenance Release  6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.80-releases/8.80-maintenance-release-6.md)
- [8.80 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.80-releases/8.80-maintenance-release-5.md)
- [8.80 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.80-releases/8.80-maintenance-release-4.md)
- [8.80 Maintenance Release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.80-releases/8.80-maintenance-release-3.md)
- [8.80 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.80-releases/8.80-maintenance-release-2.md)
- [8.80 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.80-releases/8.80-maintenance-release-1.md)
- [8.80 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.80-releases/8.80-full-release.md)
- [Command Centre 8.70 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.70-releases.md)
- [8.70 Maintenance Release  7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.70-releases/8.70-maintenance-release-7.md)
- [8.70 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.70-releases/8.70-maintenance-release-5.md)
- [8.70 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.70-releases/8.70-maintenance-release-4.md)
- [8.70 Maintenance Release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.70-releases/8.70-maintenance-release-3.md)
- [8.70 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.70-releases/8.70-maintenance-release-2.md)
- [8.70 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.70-releases/8.70-maintenance-release-1.md)
- [8.70 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.70-releases/8.70-full-release.md)
- [Command Centre 8.60 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.60-releases.md)
- [8.60 Maintenance Release  7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.60-releases/8.60-maintenance-release-7.md)
- [8.60 Maintenance Release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.60-releases/8.60-maintenance-release-6.md)
- [8.60 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.60-releases/8.60-maintenance-release-5.md)
- [8.60 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.60-releases/8.60-maintenance-release-4.md)
- [8.60 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.60-releases/8.60-maintenance-release-2.md)
- [8.60 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.60-releases/8.60-maintenance-release-1.md)
- [8.60 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.60-releases/8.60-full-release.md)
- [Command Centre 8.50 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases.md)
- [8.50 Maintenance Release  8](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-maintenance-release-8.md)
- [8.50 Maintenance Release 7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-maintenance-release-7.md)
- [8.50 Maintenance Release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-maintenance-release-6.md)
- [8.50 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-maintenance-release-5.md)
- [8.50 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-maintenance-release-4.md)
- [8.50 Maintenance Release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-maintenance-release-3.md)
- [8.50 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-maintenance-release-2.md)
- [8.50 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-maintenance-release-1.md)
- [8.50 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.50-releases/8.50-full-release.md)
- [Command Centre 8.40 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases.md)
- [8.40 Maintenance Release 7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases/8.40-maintenance-release-7.md)
- [8.40 Maintenance Release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases/8.40-maintenance-release-6.md)
- [8.40 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases/8.40-maintenance-release-5.md)
- [8.40 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases/8.40-maintenance-release-4.md)
- [8.40 Maintenance Release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases/8.40-maintenance-release-3.md)
- [8.40 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases/8.40-maintenance-release-2.md)
- [8.40 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases/8.40-maintenance-release-1.md)
- [8.40 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.40-releases/8.40-full-release.md)
- [Command Centre 8.30 Releases](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases.md)
- [8.30 Maintenance Release 7](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases/8.30-maintenance-release-7.md)
- [8.30 Maintenance Release 6](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases/8.30-maintenance-release-6.md)
- [8.30 Maintenance Release 5](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases/8.30-maintenance-release-5.md)
- [8.30 Maintenance Release 4](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases/8.30-maintenance-release-4.md)
- [8.30 Maintenance Release 3](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases/8.30-maintenance-release-3.md)
- [8.30 Maintenance Release 2](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases/8.30-maintenance-release-2.md)
- [8.30 Maintenance Release 1](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases/8.30-maintenance-release-1.md)
- [8.30 Full Release](https://help.security.gallagher.com/knowledge-hub/command-centre-releases/release-history/unsupported-gallagher-command-centre-versions/command-centre-8.30-releases/8.30-full-release.md)

## Command Centre Web

- [Command Centre Web Release Notes](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/command-centre-web-release-notes.md): Keep up-to-date with the most recent releases for Command Centre Web.
- [July](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2026/july.md)
- [March](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2026/march.md)
- [December](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2025/december.md)
- [September](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2025/september.md)
- [August](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2025/august.md)
- [July](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2025/july.md)
- [April](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2025/april.md)
- [December](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2024/december.md)
- [November](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2024/november.md)
- [October](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2024/october.md)
- [August](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2024/august.md)
- [February](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2024/february.md)
- [November](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2023/november.md)
- [March](https://help.security.gallagher.com/knowledge-hub/command-centre-web-releases/2023/march.md)

## AccessNow

- [AccessNow Release Notes](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/accessnow-release-notes.md)
- [June](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/june.md): Version d9ee3f8
- [Host a Visitor Workflow](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/june/host-a-visitor-workflow.md): Version d9ee3f8
- [July](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/july.md): Version fd87a73
- [August](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/august.md): Version 1e06825
- [September](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/september.md): Version 1e06825
- [October](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/october.md): Version 2aba53ff
- [November](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/november.md): Version #ec1a5d8
- [January](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/january.md): 6e4e0df
- [February](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/february.md): 6e4e0df, 333d573f, e831cde, a0d3546(WFB only) ,7430d291
- [March](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/march.md): e4ceb67
- [April](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/april.md): 2c16b64
- [May](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/may.md): e63c09f
- [June](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/june.md): e630d29, d8cc9cf, 44fe52a
- [July](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/july.md)
- [August](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/august.md): dffe1ef on 25 August 2026
- [September](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/september.md): Latest release 3b69b09 on 30 September 2026
- [October](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2026/october.md): Latest release  fa417160d on 21/10/2026

## Kenai

- [Kenai Release Notes](https://help.security.gallagher.com/knowledge-hub/kenai-release-notes/readme.md): Keep up-to-date with the most recent releases for the Kenai platform.
- [September](https://help.security.gallagher.com/knowledge-hub/kenai-release-notes/2026/september.md): Three Kenai platform releases, from v5.1.2 to v5.1.4.
- [v5.1.4](https://help.security.gallagher.com/knowledge-hub/kenai-release-notes/2026/september/v5-1-4.md)
- [v5.1.3](https://help.security.gallagher.com/knowledge-hub/kenai-release-notes/2026/september/v5-1-3.md)
- [v5.1.2](https://help.security.gallagher.com/knowledge-hub/kenai-release-notes/2026/september/v5-1-2.md)
- [August](https://help.security.gallagher.com/knowledge-hub/kenai-release-notes/2026/august.md): Kenai platform release v5.1.1.
- [v5.1.1](https://help.security.gallagher.com/knowledge-hub/kenai-release-notes/2026/august/v5-1-1.md)


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