{
  "opencollection": "1.0.0",
  "info": {
    "name": "PureCloud Platform Agent Assistants Social Media API",
    "version": "v2"
  },
  "items": [
    {
      "info": {
        "name": "Social Media",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Query for social media aggregates asynchronously",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/analytics/aggregates/jobs"
          },
          "docs": "Query for social media aggregates asynchronously"
        },
        {
          "info": {
            "name": "Get status for async query for social media aggregates",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/analytics/aggregates/jobs/:jobId",
            "params": [
              {
                "name": "jobId",
                "value": "",
                "type": "path",
                "description": "jobId"
              }
            ]
          },
          "docs": "Get status for async query for social media aggregates"
        },
        {
          "info": {
            "name": "Fetch a page of results for an async social media query",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/analytics/aggregates/jobs/:jobId/results",
            "params": [
              {
                "name": "jobId",
                "value": "",
                "type": "path",
                "description": "jobId"
              },
              {
                "name": "cursor",
                "value": "",
                "type": "query",
                "description": "Cursor token to retrieve next page"
              }
            ]
          },
          "docs": "Fetch a page of results for an async social media query"
        },
        {
          "info": {
            "name": "Get status for async query for social media messages job",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/analytics/messages/jobs/:jobId",
            "params": [
              {
                "name": "jobId",
                "value": "",
                "type": "path",
                "description": "jobId"
              }
            ]
          },
          "docs": "Get status for async query for social media messages job"
        },
        {
          "info": {
            "name": "Fetch a page of results for an async social media messages query",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/analytics/messages/jobs/:jobId/results",
            "params": [
              {
                "name": "jobId",
                "value": "",
                "type": "path",
                "description": "jobId"
              },
              {
                "name": "cursor",
                "value": "",
                "type": "query",
                "description": "Cursor token to retrieve next page"
              }
            ]
          },
          "docs": "Fetch a page of results for an async social media messages query"
        },
        {
          "info": {
            "name": "Query for social media messages asynchronously",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/analytics/messages/jobs"
          },
          "docs": "Query for social media messages asynchronously"
        },
        {
          "info": {
            "name": "Retrieve all social topic data ingestion rules with pagination.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "pageNumber",
                "value": "",
                "type": "query",
                "description": "Page number"
              },
              {
                "name": "pageSize",
                "value": "",
                "type": "query",
                "description": "Page size"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Retrieve all social topic data ingestion rules with pagination."
        },
        {
          "info": {
            "name": "Get a single Facebook data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/facebook/:facebookIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "facebookIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "facebookIngestionRuleId"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get a single Facebook data ingestion rule."
        },
        {
          "info": {
            "name": "Update the Facebook data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/facebook/:facebookIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "facebookIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "facebookIngestionRuleId"
              }
            ]
          },
          "docs": "Update the Facebook data ingestion rule."
        },
        {
          "info": {
            "name": "Update the status of a Facebook data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/facebook/:facebookIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "facebookIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "facebookIngestionRuleId"
              }
            ]
          },
          "docs": "Update the status of a Facebook data ingestion rule."
        },
        {
          "info": {
            "name": "Delete a Facebook data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/facebook/:facebookIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "facebookIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "facebookIngestionRuleId"
              },
              {
                "name": "hardDelete",
                "value": "",
                "type": "query",
                "description": "Determines whether a Facebook data ingestion rule should be soft-deleted (have it's state set to deleted) or hard-deleted (permanently removed). Set to false (soft-delete) by default."
              }
            ]
          },
          "docs": "Delete a Facebook data ingestion rule."
        },
        {
          "info": {
            "name": "Get a single Facebook data ingestion rule version.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/facebook/:facebookIngestionRuleId/versions/:dataIngestionRuleVersion",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "facebookIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "facebookIngestionRuleId"
              },
              {
                "name": "dataIngestionRuleVersion",
                "value": "",
                "type": "path",
                "description": "version"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted item in the result."
              }
            ]
          },
          "docs": "Get a single Facebook data ingestion rule version."
        },
        {
          "info": {
            "name": "Get the Facebook data ingestion rule versions.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/facebook/:facebookIngestionRuleId/versions",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "facebookIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "facebookIngestionRuleId"
              },
              {
                "name": "pageNumber",
                "value": "",
                "type": "query",
                "description": "Page number"
              },
              {
                "name": "pageSize",
                "value": "",
                "type": "query",
                "description": "Page size"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get the Facebook data ingestion rule versions."
        },
        {
          "info": {
            "name": "Create an Facebook data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/facebook",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              }
            ]
          },
          "docs": "Create an Facebook data ingestion rule."
        },
        {
          "info": {
            "name": "Get a single Instagram data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/instagram/:instagramIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "instagramIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "instagramIngestionRuleId"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get a single Instagram data ingestion rule."
        },
        {
          "info": {
            "name": "Update the Instagram data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/instagram/:instagramIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "instagramIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "instagramIngestionRuleId"
              }
            ]
          },
          "docs": "Update the Instagram data ingestion rule."
        },
        {
          "info": {
            "name": "Update the status of a Instagram data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/instagram/:instagramIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "instagramIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "instagramIngestionRuleId"
              }
            ]
          },
          "docs": "Update the status of a Instagram data ingestion rule."
        },
        {
          "info": {
            "name": "Delete a Instagram data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/instagram/:instagramIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "instagramIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "instagramIngestionRuleId"
              },
              {
                "name": "hardDelete",
                "value": "",
                "type": "query",
                "description": "Determines whether a Instagram data ingestion rule should be soft-deleted (have it's state set to deleted) or hard-deleted (permanently removed). Set to false (soft-delete) by default."
              }
            ]
          },
          "docs": "Delete a Instagram data ingestion rule."
        },
        {
          "info": {
            "name": "Get a single Instagram data ingestion rule version.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/instagram/:instagramIngestionRuleId/versions/:dataIngestionRuleVersion",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "instagramIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "instagramIngestionRuleId"
              },
              {
                "name": "dataIngestionRuleVersion",
                "value": "",
                "type": "path",
                "description": "version"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted item in the result."
              }
            ]
          },
          "docs": "Get a single Instagram data ingestion rule version."
        },
        {
          "info": {
            "name": "Get the Instagram data ingestion rule versions.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/instagram/:instagramIngestionRuleId/versions",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "instagramIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "instagramIngestionRuleId"
              },
              {
                "name": "pageNumber",
                "value": "",
                "type": "query",
                "description": "Page number"
              },
              {
                "name": "pageSize",
                "value": "",
                "type": "query",
                "description": "Page size"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get the Instagram data ingestion rule versions."
        },
        {
          "info": {
            "name": "Create an Instagram data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/instagram",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              }
            ]
          },
          "docs": "Create an Instagram data ingestion rule."
        },
        {
          "info": {
            "name": "Get a single open data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open/:openId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "openId",
                "value": "",
                "type": "path",
                "description": "openId"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get a single open data ingestion rule."
        },
        {
          "info": {
            "name": "Update the open data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open/:openId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "openId",
                "value": "",
                "type": "path",
                "description": "openId"
              }
            ]
          },
          "docs": "Update the open data ingestion rule."
        },
        {
          "info": {
            "name": "Update the status of a open data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open/:openId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "openId",
                "value": "",
                "type": "path",
                "description": "openId"
              }
            ]
          },
          "docs": "Update the status of a open data ingestion rule."
        },
        {
          "info": {
            "name": "Delete a open data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open/:openId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "openId",
                "value": "",
                "type": "path",
                "description": "openId"
              },
              {
                "name": "hardDelete",
                "value": "",
                "type": "query",
                "description": "Determines whether a open data ingestion rule should be soft-deleted (have it's state set to deleted) or hard-deleted (permanently removed). Set to false (soft-delete) by default."
              }
            ]
          },
          "docs": "Delete a open data ingestion rule."
        },
        {
          "info": {
            "name": "Get a single Open data ingestion rule version.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open/:openId/versions/:dataIngestionRuleVersion",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "openId",
                "value": "",
                "type": "path",
                "description": "openId"
              },
              {
                "name": "dataIngestionRuleVersion",
                "value": "",
                "type": "path",
                "description": "version"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted item in the result."
              }
            ]
          },
          "docs": "Get a single Open data ingestion rule version."
        },
        {
          "info": {
            "name": "Get the Open data ingestion rule versions.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open/:openId/versions",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "openId",
                "value": "",
                "type": "path",
                "description": "openId"
              },
              {
                "name": "pageNumber",
                "value": "",
                "type": "query",
                "description": "Page number"
              },
              {
                "name": "pageSize",
                "value": "",
                "type": "query",
                "description": "Page size"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get the Open data ingestion rule versions."
        },
        {
          "info": {
            "name": "Create an open data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              }
            ]
          },
          "docs": "Create an open data ingestion rule."
        },
        {
          "info": {
            "name": "Get a single X (formally Twitter) data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/twitter/:twitterIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "twitterIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "twitterIngestionRuleId"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get a single X (formally Twitter) data ingestion rule."
        },
        {
          "info": {
            "name": "Update the X (formally Twitter) data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/twitter/:twitterIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "twitterIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "twitterIngestionRuleId"
              }
            ]
          },
          "docs": "Update the X (formally Twitter) data ingestion rule."
        },
        {
          "info": {
            "name": "Update the status of a X (formally Twitter) data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/twitter/:twitterIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "twitterIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "twitterIngestionRuleId"
              }
            ]
          },
          "docs": "Update the status of a X (formally Twitter) data ingestion rule."
        },
        {
          "info": {
            "name": "Delete a X (formally Twitter) data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/twitter/:twitterIngestionRuleId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "twitterIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "twitterIngestionRuleId"
              },
              {
                "name": "hardDelete",
                "value": "",
                "type": "query",
                "description": "Determines whether a X (formally Twitter) data ingestion rule should be soft-deleted (have it's state set to deleted) or hard-deleted (permanently removed). Set to false (soft-delete) by default."
              }
            ]
          },
          "docs": "Delete a X (formally Twitter) data ingestion rule."
        },
        {
          "info": {
            "name": "Get a single X (formally Twitter) data ingestion rule version.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/twitter/:twitterIngestionRuleId/versions/:dataIngestionRuleVersion",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "twitterIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "twitterIngestionRuleId"
              },
              {
                "name": "dataIngestionRuleVersion",
                "value": "",
                "type": "path",
                "description": "version"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted item in the result."
              }
            ]
          },
          "docs": "Get a single X (formally Twitter) data ingestion rule version."
        },
        {
          "info": {
            "name": "Get the Open data ingestion rule versions.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/twitter/:twitterIngestionRuleId/versions",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "twitterIngestionRuleId",
                "value": "",
                "type": "path",
                "description": "twitterIngestionRuleId"
              },
              {
                "name": "pageNumber",
                "value": "",
                "type": "query",
                "description": "Page number"
              },
              {
                "name": "pageSize",
                "value": "",
                "type": "query",
                "description": "Page size"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get the Open data ingestion rule versions."
        },
        {
          "info": {
            "name": "Create an twitter data ingestion rule.",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/twitter",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              }
            ]
          },
          "docs": "Create an twitter data ingestion rule."
        },
        {
          "info": {
            "name": "Retrieves historical tweet count for search terms, optional countries list and the current limit and usage for the organization.",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/twitter/historical/tweets"
          },
          "docs": "Retrieves historical tweet count for search terms, optional countries list and the current limit and usage for the organization."
        },
        {
          "info": {
            "name": "Get a single escalation rule.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/escalationrules/:escalationRuleId",
            "params": [
              {
                "name": "escalationRuleId",
                "value": "",
                "type": "path",
                "description": "escalationRuleId"
              },
              {
                "name": "expand",
                "value": "",
                "type": "query",
                "description": "which fields, if any, to expand"
              }
            ]
          },
          "docs": "Get a single escalation rule."
        },
        {
          "info": {
            "name": "Update the escalation rule.",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "{{baseUrl}}/api/v2/socialmedia/escalationrules/:escalationRuleId",
            "params": [
              {
                "name": "escalationRuleId",
                "value": "",
                "type": "path",
                "description": "escalationRuleId"
              }
            ]
          },
          "docs": "Update the escalation rule."
        },
        {
          "info": {
            "name": "Delete an escalation rule.",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v2/socialmedia/escalationrules/:escalationRuleId",
            "params": [
              {
                "name": "escalationRuleId",
                "value": "",
                "type": "path",
                "description": "escalationRuleId"
              }
            ]
          },
          "docs": "Delete an escalation rule."
        },
        {
          "info": {
            "name": "Retrieve all escalation rules for a division.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/escalationrules",
            "params": [
              {
                "name": "pageNumber",
                "value": "",
                "type": "query",
                "description": "Page number"
              },
              {
                "name": "pageSize",
                "value": "",
                "type": "query",
                "description": "Page size"
              },
              {
                "name": "divisionId",
                "value": "",
                "type": "query",
                "description": "One division ID"
              }
            ]
          },
          "docs": "Retrieve all escalation rules for a division."
        },
        {
          "info": {
            "name": "Create an escalation rule.",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/escalationrules"
          },
          "docs": "Create an escalation rule."
        },
        {
          "info": {
            "name": "Escalate message to a conversation manually",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/escalations/messages",
            "params": [
              {
                "name": "divisionId",
                "value": "",
                "type": "query",
                "description": "One division ID"
              }
            ]
          },
          "docs": "Escalate message to a conversation manually"
        },
        {
          "info": {
            "name": "Ingest a list of Open Social Reactions",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open/:ruleId/reactions/bulk",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "Topic ID"
              },
              {
                "name": "ruleId",
                "value": "",
                "type": "path",
                "description": "Data Ingestion Rule ID"
              }
            ]
          },
          "docs": "Ingest a list of open social reactions to an ingestion rule on a topic. This endpoint will ingest these reactions.  In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least social scope."
        },
        {
          "info": {
            "name": "Ingest a list of Open Social Messages",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId/dataingestionrules/open/:ruleId/messages/bulk",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "Topic ID"
              },
              {
                "name": "ruleId",
                "value": "",
                "type": "path",
                "description": "Data Ingestion Rule ID"
              }
            ]
          },
          "docs": "Ingest a list of open social messages to an ingestion rule on a topic. This endpoint will ingest and enrich these messages.  In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least social scope."
        },
        {
          "info": {
            "name": "Get a single social topic.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              }
            ]
          },
          "docs": "Get a single social topic."
        },
        {
          "info": {
            "name": "Update a social topic.",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              }
            ]
          },
          "docs": "Update a social topic."
        },
        {
          "info": {
            "name": "Delete a social topic.",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics/:topicId",
            "params": [
              {
                "name": "topicId",
                "value": "",
                "type": "path",
                "description": "topicId"
              },
              {
                "name": "hardDelete",
                "value": "",
                "type": "query",
                "description": "Determines whether a Social topic should be soft-deleted or hard-deleted (permanently removed). Set to false (soft-delete) by default."
              }
            ]
          },
          "docs": "Delete a social topic."
        },
        {
          "info": {
            "name": "Retrieve all social topics.",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics",
            "params": [
              {
                "name": "pageNumber",
                "value": "",
                "type": "query",
                "description": "Page number"
              },
              {
                "name": "pageSize",
                "value": "",
                "type": "query",
                "description": "Page size"
              },
              {
                "name": "divisionIds",
                "value": "",
                "type": "query",
                "description": "One or more division IDs. If nothing is provided, the social topics associated withthe list of divisions that the user has access to will be returned."
              },
              {
                "name": "includeDeleted",
                "value": "",
                "type": "query",
                "description": "Determines whether to include soft-deleted items in the result."
              },
              {
                "name": "name",
                "value": "",
                "type": "query",
                "description": "Search for topic by name that contains the given search string, search is case insensitive"
              },
              {
                "name": "ids",
                "value": "",
                "type": "query",
                "description": "One or more topic IDs to search through the topics."
              }
            ]
          },
          "docs": "Retrieve all social topics."
        },
        {
          "info": {
            "name": "Create a social topic.",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/socialmedia/topics"
          },
          "docs": "Create a social topic."
        }
      ]
    }
  ],
  "bundled": true
}