# Harness Support

> Help center for Harness

## Getting Started

- [Harness Ethos: Subscription Philanthropy](https://help.goharness.com/en/articles/2258941-harness-ethos-subscription-philanthropy.md): Our beliefs guide our best practices & support to you.
- [Which version of Harness do you have?](https://help.goharness.com/en/articles/15651110-which-version-of-harness-do-you-have.md): Tell whether your account is on the new CRM & Email experience or the classic one, so you follow the right articles.
- [Sign in with Google or Microsoft \(SSO\)](https://help.goharness.com/en/articles/16964593-sign-in-with-google-or-microsoft-sso.md)
- [Security at Harness 🔐](https://help.goharness.com/en/articles/5512681-security-at-harness.md)
- [Subscription Updates 2024](https://help.goharness.com/en/articles/8807559-subscription-updates-2024.md)
- [Harness + Your 3 Onboarding Steps](https://help.goharness.com/en/articles/3753366-harness-your-3-onboarding-steps.md): Here's a quick start guide to get you up & running with Harness in an hour or less!
- [Office Hours: booking live time with the Harness team](https://help.goharness.com/en/articles/17669694-office-hours-booking-live-time-with-the-harness-team.md): How to get live help from the Harness team — start with your Account Manager, and use Office Hours when you need ad-hoc support.
- [How To Set & Reach Your Goals 📈](https://help.goharness.com/en/articles/7437781-how-to-set-reach-your-goals.md): Proven strategies for setting ambitious yet achievable fundraising goals.
- [Harness Partner Discounts! 💵](https://help.goharness.com/en/articles/4708172-harness-partner-discounts.md): Ways to save $$$
- [Nonprofit Discount for Donation Processing on Stripe \(2.2% + $0.30\)](https://help.goharness.com/en/articles/3159903-nonprofit-discount-for-donation-processing-on-stripe-2-2-0-30.md): If your organization has nonprofit status, apply for a discounted donation processing fee!
- [Getting Started Checklist ✅](https://help.goharness.com/en/articles/4414212-getting-started-checklist.md): Everything You Need to Launch Successfully! 🎉
- [Engaging your Board Members](https://help.goharness.com/en/articles/3344842-engaging-your-board-members.md): Engaging your Board in fundraising.
- [Launch Your Giving with Staff & Friends](https://help.goharness.com/en/articles/3326243-launch-your-giving-with-staff-friends.md): Best practices for launching your recurring giving program internally first.
- [Transitioning Your Donors to Harness](https://help.goharness.com/en/articles/3793931-transitioning-your-donors-to-harness.md): How to help your current donors transfer their support to you through Harness.
- [5 Best Practices for Launch 🚀](https://help.goharness.com/en/articles/3639625-5-best-practices-for-launch.md): The first things you need to do to successfully launch with Harness
- [I Signed Up With Harness...Now What?](https://help.goharness.com/en/articles/2926485-i-signed-up-with-harness-now-what.md): Your next steps
- [Your Monthly Giving Program](https://help.goharness.com/en/articles/6084861-your-monthly-giving-program.md): Building and growing your monthly giving program
- [Perks & Incentives Examples](https://help.goharness.com/en/articles/3248498-perks-incentives-examples.md): Some examples for your inspiration to attract donors to your Round-Up/monthly giving initiative.
- [Harness Admin Dashboard Overview](https://help.goharness.com/en/articles/5250333-harness-admin-dashboard-overview.md): Quick video tutorial overview of your Harness Admin Dashboard.
- [Harness Dashboard vs Donor Dashboard](https://help.goharness.com/en/articles/4640966-harness-dashboard-vs-donor-dashboard.md): What's the difference between the two dashboard?
- [Inviting New Admins to Your Dashboard](https://help.goharness.com/en/articles/2226540-inviting-new-admins-to-your-dashboard.md): How to add teammates to your Admin Dashboard
- [Training New Harness Administrator](https://help.goharness.com/en/articles/4257089-training-new-harness-administrator.md): Everything you need to know to onboard your new colleague.
- [Basic Administrative Updates](https://help.goharness.com/en/articles/4151616-basic-administrative-updates.md): How to make quick & easy admin updates to your Harness account.
- [Admin Email Notifications](https://help.goharness.com/en/articles/5254031-admin-email-notifications.md): What notifications admins can receive from Harness
- [Photo Dimension Guidelines](https://help.goharness.com/en/articles/3969106-photo-dimension-guidelines.md): Best photo dimensions to use for your Harness cover & campaign photos, and text message attachments.

## Harness Your Website

- [Harness Your Website 💻](https://help.goharness.com/en/articles/3840205-harness-your-website.md): Learn why & how to add the Harness floating button to your website
- [Floating Donate Button Pop-Up Guide](https://help.goharness.com/en/articles/5541510-floating-donate-button-pop-up-guide.md): How to redirect your current website donate buttons to "pop up" your Harness floating donate button using hashtag / ID triggers.
- [Your Website Donate Page](https://help.goharness.com/en/articles/3216255-your-website-donate-page.md): Best practices for featuring Harness on your Website's donation page.
- [Embedded Website Donation Forms](https://help.goharness.com/en/articles/7320055-embedded-website-donation-forms.md): Embed a Harness giving form to your website
- [Social Proof Notification](https://help.goharness.com/en/articles/5470355-social-proof-notification.md): What's this pop-up about?
- [Wordpress](https://help.goharness.com/en/articles/2806548-wordpress.md): Add your Harness "Donate Button" Code on Wordpress
- [Squarespace](https://help.goharness.com/en/articles/2806525-squarespace.md): Add your Harness "Donate Button" Code on Squarespace
- [GoDaddy](https://help.goharness.com/en/articles/5281425-godaddy.md): Add your Harness "Donate Button" Code on GoDaddy
- [Wix](https://help.goharness.com/en/articles/2806541-wix.md): Add your Harness "Donate Button" Code on Wix
- [Weebly](https://help.goharness.com/en/articles/2806539-weebly.md): Add your Harness "Donate Button" Code on Weebly
- [Drupal 8](https://help.goharness.com/en/articles/2806494-drupal-8.md): Add your Harness "Donate Button" Code on Drupal 8
- [Drupal 7](https://help.goharness.com/en/articles/2806492-drupal-7.md): Add your Harness "Donate Button" Code on Drupal 7
- [Custom Website](https://help.goharness.com/en/articles/2806433-custom-website.md): Add your Harness "Donate Button" Code on a Custom Website
- [Joomla](https://help.goharness.com/en/articles/2806497-joomla.md): Add your Harness "Donate Button" Code on Joomla
- [Webflow](https://help.goharness.com/en/articles/2806536-webflow.md): Add your Harness "Donate Button" Code on Webflow
- [Duda](https://help.goharness.com/en/articles/10777594-duda.md): Add your Harness "Donate Button" Code on Duda
- [3dcart](https://help.goharness.com/en/articles/2806473-3dcart.md): Add your Harness "Donate Button" Code on 3dcart
- [Big Cartel](https://help.goharness.com/en/articles/2806477-big-cartel.md): Add your Harness "Donate Button" Code on Big Cartel
- [Big Commerce](https://help.goharness.com/en/articles/2806482-big-commerce.md): Add your Harness "Donate Button" Code on Big Commerce
- [Blogger](https://help.goharness.com/en/articles/2806484-blogger.md): Add your Harness "Donate Button" Code on Blogger
- [Cratejoy](https://help.goharness.com/en/articles/2806488-cratejoy.md): Add your Harness "Donate Button" Code on Cratejoy
- [Google Tag Manager](https://help.goharness.com/en/articles/2259344-google-tag-manager.md): Add your Harness "Donate Button" Code using Google Tag Manager
- [Instapage](https://help.goharness.com/en/articles/2806496-instapage.md): Add your Harness "Donate Button" Code on Instapage
- [Magento 2](https://help.goharness.com/en/articles/2806501-magento-2.md): Add your Harness "Donate Button" Code on Magento 2
- [Mono](https://help.goharness.com/en/articles/2806505-mono.md): Add your Harness "Donate Button" Code on Mono
- [Neto](https://help.goharness.com/en/articles/2806511-neto.md): Add your Harness "Donate Button" Code on Neto
- [Open Cart](https://help.goharness.com/en/articles/2806513-open-cart.md): Add your Harness "Donate Button" Code on Open Cart
- [Prestashop](https://help.goharness.com/en/articles/2806517-prestashop.md): Add your Harness "Donate Button" Code on Prestashop
- [Shopify](https://help.goharness.com/en/articles/2806518-shopify.md): Add your Harness "Donate Button" Code on Shopify
- [SiteBuilder](https://help.goharness.com/en/articles/2806520-sitebuilder.md): Add your Harness "Donate Button" Code on SiteBuilder
- [Umbraco](https://help.goharness.com/en/articles/2806529-umbraco.md): Add your Harness "Donate Button" Code on Umbraco
- [Volusion](https://help.goharness.com/en/articles/2806532-volusion.md): Add your Harness Code on Volusion
- [WooCommerce](https://help.goharness.com/en/articles/2806544-woocommerce.md): Add your Harness Code on WooCommerce
- [WordPress + Blackbaud](https://help.goharness.com/en/articles/4445825-wordpress-blackbaud.md): Installation guide for First Tee's WP + BB floating donate button.

## Fundraising

- [What are Giving Forms?](https://help.goharness.com/en/articles/3596220-what-are-giving-forms.md): Where to find your fundraising pages, what they offer & how to share!
- [SmartAsk](https://help.goharness.com/en/articles/4819869-smartask.md): Understanding Harness's automatic monthly prompt.
- [Guest Checkout for Donations](https://help.goharness.com/en/articles/5398267-guest-checkout-for-donations.md)
- [Employer Matching Giving with Double the Donation](https://help.goharness.com/en/articles/7045404-employer-matching-giving-with-double-the-donation.md)
- [What are Impact Amounts?](https://help.goharness.com/en/articles/4489098-what-are-impact-amounts.md): They are donation amounts that allow you to show the impact a donation has on your cause
- [What are the Donation & Impact Calculators?](https://help.goharness.com/en/articles/6580866-what-are-the-donation-impact-calculators.md): Utilize your Impact Amounts to help donors calculate the impact they'd like to make
- [What are Custom Fields?](https://help.goharness.com/en/articles/5162945-what-are-custom-fields.md): Custom questions you can add to your Harness fundraising pages
- [What is Add a Donation?](https://help.goharness.com/en/articles/8249912-what-is-add-a-donation.md): Make donations on behalf of your donors and enter offline gifts
- [What are Campaigns?](https://help.goharness.com/en/articles/4320170-what-are-campaigns.md): Everything you need to know about creating, editing & sharing your campaigns.
- [GiveUp to GiveBack](https://help.goharness.com/en/articles/7064920-giveup-to-giveback.md)
- [Workplace Giving](https://help.goharness.com/en/articles/5467179-workplace-giving.md): Alternative solutions to traditional payroll deduction.
- [Peer-to-Peer Fundraising with Harness](https://help.goharness.com/en/articles/4274613-peer-to-peer-fundraising-with-harness.md): How to use Harness to promote P2P fundraising initiatives.
- [Offline Campaign Thermometer Gifts 🌡](https://help.goharness.com/en/articles/5339619-offline-campaign-thermometer-gifts.md): More information on adding offline/matching/pledge gifts to your Harness campaigns.
- [Creating Great Campaigns 💸](https://help.goharness.com/en/articles/3947569-creating-great-campaigns.md): The foundational elements of successful campaigns + examples.
- [Using Canva to Create Great Campaign Marketing](https://help.goharness.com/en/articles/3919027-using-canva-to-create-great-campaign-marketing.md): Use this quick & easy tool to create compelling marketing appeals.
- [Capital Campaign Fundraising](https://help.goharness.com/en/articles/5467280-capital-campaign-fundraising.md): The basics of fundraising for capital campaigns
- [Fundraising in Crisis](https://help.goharness.com/en/articles/3850172-fundraising-in-crisis.md): Best practices & examples about fundraising in crisis.
- [Partner Examples // Holiday Appeals](https://help.goharness.com/en/articles/5978995-partner-examples-holiday-appeals.md)
- [Partner Examples // NAMI](https://help.goharness.com/en/articles/5357566-partner-examples-nami.md)
- [Partner Examples // Habitat for Humanity](https://help.goharness.com/en/articles/5357528-partner-examples-habitat-for-humanity.md)
- [Partner Examples // Campaigns](https://help.goharness.com/en/articles/4260596-partner-examples-campaigns.md): FYI - For Your Inspiration
- [Partner Examples // YWCA](https://help.goharness.com/en/articles/5353333-partner-examples-ywca.md)
- [Partner Examples // Monthly Appeals](https://help.goharness.com/en/articles/4074111-partner-examples-monthly-appeals.md): FYI - For Your Inspiration
- [Giving Tuesday](https://help.goharness.com/en/articles/4515416-giving-tuesday.md): GivingTuesday best practices + partner examples
- [Partner Examples // Virtual Event](https://help.goharness.com/en/articles/4570908-partner-examples-virtual-event.md): Using Harness to raise funds at your next virtual event
- [Partner Examples // Humane Society](https://help.goharness.com/en/articles/4755166-partner-examples-humane-society.md)
- [Partner Examples // Family Promise](https://help.goharness.com/en/articles/4755162-partner-examples-family-promise.md)
- [Partner Examples // Big Brothers Big Sisters](https://help.goharness.com/en/articles/4755160-partner-examples-big-brothers-big-sisters.md)
- [Partner Examples // CASA](https://help.goharness.com/en/articles/4755164-partner-examples-casa.md)
- [Partner Examples // First Tee](https://help.goharness.com/en/articles/4755168-partner-examples-first-tee.md)
- [Partner Examples // GiveUp to GiveBack](https://help.goharness.com/en/articles/4073784-partner-examples-giveup-to-giveback.md): FYI - For Your Inspiration
- [Partner Examples // Breast Cancer Awareness Month](https://help.goharness.com/en/articles/4507728-partner-examples-breast-cancer-awareness-month.md): FYI - For Your Inspiration
- [Partner Examples // Boys & Girls Clubs](https://help.goharness.com/en/articles/4755159-partner-examples-boys-girls-clubs.md)
- [Partner Examples // United Way](https://help.goharness.com/en/articles/4755158-partner-examples-united-way.md)
- [What are Events?](https://help.goharness.com/en/articles/6445967-what-are-events.md): Learn how to create registrations, sponsorship & tickets for your next event!
- [What are Round-Ups?](https://help.goharness.com/en/articles/2113616-what-are-round-ups.md): Learn about what Round-Ups are and how they work
- [Pro Tips for Launching Round-Ups 💰](https://help.goharness.com/en/articles/4154365-pro-tips-for-launching-round-ups.md): Things to consider when launching a successful round-up campaign.
- [Partner Examples // Round-Ups](https://help.goharness.com/en/articles/3297240-partner-examples-round-ups.md): FYI - For Your Inspiration
- [AmazonSmile // Round-Ups Email Template to Donors](https://help.goharness.com/en/articles/6925639-amazonsmile-round-ups-email-template-to-donors.md): This article is designed to provide you with talking points for your Donors who previously used Amazon's discontinued service: AmazonSmile
- [How to get donors to join your Round-Ups Program](https://help.goharness.com/en/articles/6900996-how-to-get-donors-to-join-your-round-ups-program.md): Here are a few tips for getting donors to join your Round-Up program:
- [9 ways to ask your donors to join your Round-Up program on social media:](https://help.goharness.com/en/articles/6901019-9-ways-to-ask-your-donors-to-join-your-round-up-program-on-social-media.md): 9 potential captions you could use to ask for donations for your Round-Up program on social media
- [Creating & Sharing Your Round-Ups Ambassador Program](https://help.goharness.com/en/articles/3209694-creating-sharing-your-round-ups-ambassador-program.md): Mobilize Your Round-Up Donors to Help You Raise Support
- [The Ultimate Guide to Attracting & Engaging New Donors](https://help.goharness.com/en/articles/5517268-the-ultimate-guide-to-attracting-engaging-new-donors.md): Best practices for growing and sustaining your donor base
- [Launch Your Giving Initiative with Donors](https://help.goharness.com/en/articles/3326267-launch-your-giving-initiative-with-donors.md): Best practices for launching your recurring giving initiative to the public.
- [Creating & Sharing a QR Code](https://help.goharness.com/en/articles/4641205-creating-sharing-a-qr-code.md): How to generate and use QR codes to streamline donor engagement.
- [Sharing Harness Pages on Facebook](https://help.goharness.com/en/articles/4659232-sharing-harness-pages-on-facebook.md): A step-by-step guide to posting your Harness donation links on Facebook.
- [Fundraising at Special + Virtual Events 🥂](https://help.goharness.com/en/articles/4151469-fundraising-at-special-virtual-events.md): Using Harness to raise funds at your next event
- [How to use our Canva Designs](https://help.goharness.com/en/articles/4374242-how-to-use-our-canva-designs.md): Learn about our Canva Design Collections and how to use templates
- [End of Year Fundraising Appeal Template](https://help.goharness.com/en/articles/10335786-end-of-year-fundraising-appeal-template.md): A template to help you solicit donations during end-of-year.
- [International Donors + Harness](https://help.goharness.com/en/articles/7878902-international-donors-harness.md)

## Contacts

- [What are Saved Contacts?](https://help.goharness.com/en/articles/10658407-what-are-saved-contacts.md): Learn how to manage your contacts in Harness
- [Importing contacts \(classic Harness\) — now in the new CRM](https://help.goharness.com/en/articles/9416509-importing-contacts-classic-harness-now-in-the-new-crm.md): The classic contact-upload tool has been replaced by the new CRM's guided import. Reach out to get upgraded and we'll set up your import with you.

## Text Messaging & Stewardship

- [SMS Keywords \(text-to-give\)](https://help.goharness.com/en/articles/15651101-sms-keywords-text-to-give.md): Let supporters text a simple word to opt in or give.
- [The two-way texting workspace](https://help.goharness.com/en/articles/15651152-the-two-way-texting-workspace.md): Get to know Messaging — your text inbox, outbox, templates, keywords, two-way conversations, and texting a segment.
- [SMS Texting Readiness Guide](https://help.goharness.com/en/articles/15170802-sms-texting-readiness-guide.md): What your organization needs before we can set up SMS messaging through Harness.
- [How to Use Your Text Messages](https://help.goharness.com/en/articles/4127395-how-to-use-your-text-messages.md): Learn how to have one-on-one text message conversations with your contacts
- [How Auto Messages Work](https://help.goharness.com/en/articles/3596181-how-auto-messages-work.md): Getting to know Harness' automated text messages
- [Text Message Invites - Beta](https://help.goharness.com/en/articles/9402652-text-message-invites-beta.md): Learn about our new beta feature FAQs
- [Partner Examples // Auto-Messages](https://help.goharness.com/en/articles/4073335-partner-examples-auto-messages.md): FYI - For Your Inspiration
- [How to Use Your Keyword \(Text-to-Give\)](https://help.goharness.com/en/articles/3596221-how-to-use-your-keyword-text-to-give.md): Harness text-to-give basics.
- [Partner Examples // Keyword \(Text-to-Give\)](https://help.goharness.com/en/articles/4076762-partner-examples-keyword-text-to-give.md): FYI - For Your Inspiration
- [How to Create Contact Lists](https://help.goharness.com/en/articles/2242355-how-to-create-contact-lists.md): Learn how to create text messaging
- [How to Use Text Message Templates](https://help.goharness.com/en/articles/4320155-how-to-use-text-message-templates.md): Learn how to create & use text message templates
- [What is an Impact Post?](https://help.goharness.com/en/articles/3484784-what-is-an-impact-post.md): Learn how to create and share impact posts with your donors
- [Impact Post Best Practices](https://help.goharness.com/en/articles/3484786-impact-post-best-practices.md): Learn what elements make up a great impact post.
- [How often should we post?](https://help.goharness.com/en/articles/3490767-how-often-should-we-post.md): Learn about how often you should post to keep supporters engaged and in the loop
- [Donor Stewardship Best Practices](https://help.goharness.com/en/articles/5149098-donor-stewardship-best-practices.md): Tips for stewarding your donors well & increasing future donations & engagement.
- [Text Message Stewardship Strategy](https://help.goharness.com/en/articles/3278752-text-message-stewardship-strategy.md): Setting a timeline and parameters for stewarding your donors through your Harness texting tool.
- [Partner Examples // Post-Donation Impact & Gratitude](https://help.goharness.com/en/articles/4739379-partner-examples-post-donation-impact-gratitude.md): FYI - For Your Inspiration

## Reports

- [How to Use Your Donations Report](https://help.goharness.com/en/articles/4394728-how-to-use-your-donations-report.md): Learn about the data available in your donations report
- [How to Use Your Payouts Report](https://help.goharness.com/en/articles/4340397-how-to-use-your-payouts-report.md): Learn more about the data points your payout report includes.
- [How to Use Your Campaigns Report](https://help.goharness.com/en/articles/10705673-how-to-use-your-campaigns-report.md): Learn about the data available in your campaigns report
- [How to Use Your Monthly Report](https://help.goharness.com/en/articles/10706194-how-to-use-your-monthly-report.md): Learn how you can view and manage your monthly donations
- [How to Use Your Round-Ups Report](https://help.goharness.com/en/articles/10714484-how-to-use-your-round-ups-report.md): Learn how you can view and manage your Round-Ups donations
- [In Honor/Memory Tributes](https://help.goharness.com/en/articles/4075206-in-honor-memory-tributes.md)
- [Annual Gift Receipts](https://help.goharness.com/en/articles/5877817-annual-gift-receipts.md): End-of-year receipting recommendations
- [How to Use Your Tickets Report](https://help.goharness.com/en/articles/10715226-how-to-use-your-tickets-report.md): Learn about the data available in your tickets report
- [Harness Analytics](https://help.goharness.com/en/articles/4091811-harness-analytics.md): What data does Harness track?

## Integrations

- [Harness Integration Options](https://help.goharness.com/en/articles/5125277-harness-integration-options.md): Your options for integrating Harness with your CRM.
- [Harness + Zapier DIY Integrations Events & Data](https://help.goharness.com/en/articles/3093229-harness-zapier-diy-integrations-events-data.md): Learn more about the Events & Data that comes with our Harness Integration
- [My Harness API Key](https://help.goharness.com/en/articles/5427834-my-harness-api-key.md)
- [Harness Recommended CRMs](https://help.goharness.com/en/articles/4471576-harness-recommended-crms.md): Most popular + most loved CRM recommendations.

## Donor Support

- [What Admins Can Do For Donors](https://help.goharness.com/en/articles/4438174-what-admins-can-do-for-donors.md): What Admins can do on behalf of donors who are unable/unwilling to do so themselves.
- [How to Refund a Donation](https://help.goharness.com/en/articles/6008446-how-to-refund-a-donation.md)
- [How to Cancel a Donors Monthly Donation](https://help.goharness.com/en/articles/4352515-how-to-cancel-a-donors-monthly-donation.md): Step-by-step guide on how Admin's can stop monthly gifts on behalf of donors.
- [What Donors Automatically Receive From Harness](https://help.goharness.com/en/articles/4063931-what-donors-automatically-receive-from-harness.md): How Harness saves you time & instantly gratifies donors through automatic messages.
- [View As Donor](https://help.goharness.com/en/articles/8264643-view-as-donor.md): View a donor's profile as if you were logged in as the donor
- [Bank Transfer \(ACH\) Donations](https://help.goharness.com/en/articles/8524221-bank-transfer-ach-donations.md): Learn about ACH donations
- [Anonymous vs Public Donations](https://help.goharness.com/en/articles/5057614-anonymous-vs-public-donations.md): Donor options and publicly displayed information
- [Change Monthly Gift Date](https://help.goharness.com/en/articles/5698692-change-monthly-gift-date.md): How donors can change the date of their monthly gift
- [What Donors Can Do Within Their Personal Donor Dashboard](https://help.goharness.com/en/articles/5042526-what-donors-can-do-within-their-personal-donor-dashboard.md)
- [Update Account Information](https://help.goharness.com/en/articles/3992203-update-account-information.md): Step-by-step guide on how to update your personal donor information.
- [Stop Monthly Donation](https://help.goharness.com/en/articles/3992144-stop-monthly-donation.md): Step-by-step guide on how to stop your monthly donation.
- [Add or Remove Payment Method](https://help.goharness.com/en/articles/4100888-add-or-remove-payment-method.md): Step-by-step guide on how to add a payment method.
- [Change Monthly Donation Amount](https://help.goharness.com/en/articles/3992181-change-monthly-donation-amount.md): Step-by-step guide on how to increase/decrease/change your monthly donation.
- [Transfer Monthly Gift to Different Card](https://help.goharness.com/en/articles/5300376-transfer-monthly-gift-to-different-card.md): Step-by-step guide on how to update your monthly giving payment method.
- [Stop Round-Up Donation](https://help.goharness.com/en/articles/3992167-stop-round-up-donation.md): Step-by-step guide on how to stop your Round-Up donation.
- [Change Round-Up Donation Cap](https://help.goharness.com/en/articles/3992176-change-round-up-donation-cap.md): Step-by-step guide on how to update your maximum donation cap.
- [Turn Text Messages ON/OFF](https://help.goharness.com/en/articles/4063924-turn-text-messages-on-off.md): Step-by-step guide on how to turn your text messages on/off.
- [How To Access Donation Receipts](https://help.goharness.com/en/articles/3992211-how-to-access-donation-receipts.md): Step-by-step guide on how donors can view & print giving receipts.
- [What are Boosts?](https://help.goharness.com/en/articles/13687108-what-are-boosts.md)
- [Boosts vs. Covering Fees](https://help.goharness.com/en/articles/14114559-boosts-vs-covering-fees.md)

## Subscriptions & Stripe

- [My Harness Account](https://help.goharness.com/en/articles/4755026-my-harness-account.md): Updating billing, changing subscriptions & more! 💻
- [Update Your Admin Password](https://help.goharness.com/en/articles/4413986-update-your-admin-password.md): Learn how to change/reset a forgotten password.
- [Harness + Stripe](https://help.goharness.com/en/articles/3377109-harness-stripe.md): How Harness & Stripe are connected & resources to support your Stripe questions.
- [Stripe Account Creation + Required Information](https://help.goharness.com/en/articles/5052665-stripe-account-creation-required-information.md): Creating your Stripe account + providing sensitive information.
- [Stripe Account Restricted Status](https://help.goharness.com/en/articles/5208590-stripe-account-restricted-status.md): What it means & what to do.
- [Change Your Stripe Payout/Deposit Schedule](https://help.goharness.com/en/articles/3131371-change-your-stripe-payout-deposit-schedule.md): When to expect deposits to your bank.
- [Billing FAQs](https://help.goharness.com/en/articles/5148662-billing-faqs.md): FAQs about Harness billing
- [Platform + Processing Fees](https://help.goharness.com/en/articles/5118140-platform-processing-fees.md): Overview of all fees associated with using Harness.
- [Harness Referral Program Overview](https://help.goharness.com/en/articles/3369209-harness-referral-program-overview.md): Earn Rewards by Referring Nonprofits to Harness!
- [Harness Boosts: Your questions answered](https://help.goharness.com/en/articles/13687085-harness-boosts-your-questions-answered.md): A guide to your questions about Boosts

## CRM & Segments

- [The new contact record](https://help.goharness.com/en/articles/15651150-the-new-contact-record.md): Get to know the contact record — core details, the Overview/Activity/Donations tabs, the Giving Summary, and contact status.
- [Segments: create one & use it as an audience](https://help.goharness.com/en/articles/15651008-segments-create-one-use-it-as-an-audience.md): Group contacts into a Segment, then use it as the audience for an email or text. Segments are the new home for what used to be Lists.
- [Import contacts & donations with the guided wizard](https://help.goharness.com/en/articles/15651047-import-contacts-donations-with-the-guided-wizard.md): Bring contacts and donations into Harness from a CSV using the step-by-step import wizard.
- [Export your contacts to CSV](https://help.goharness.com/en/articles/15651048-export-your-contacts-to-csv.md): Download your contacts as a CSV, including all the fields you've imported.

## Email

- [Set up & verify your sending domain](https://help.goharness.com/en/articles/15650991-set-up-verify-your-sending-domain.md): Authenticate the domain you send email campaigns from — link your domain, add 4 DNS records, and verify.
- [Importing your own HTML email](https://help.goharness.com/en/articles/15865550-importing-your-own-html-email.md): How to prepare an HTML email so it imports cleanly and renders correctly in the inbox — plus common errors and fixes.
- [Get your own domain & a professional email address](https://help.goharness.com/en/articles/16529649-get-your-own-domain-a-professional-email-address.md): Why you need email on a domain you own \(not a free Gmail/Outlook address\) to send from Harness — and how to get a domain and set up email, with step-by-step links for the major providers.
- [How to update your DNS records \(by provider\)](https://help.goharness.com/en/articles/16736356-how-to-update-your-dns-records-by-provider.md): Where to add the DNS records Harness gives you — links to the step-by-step DNS guide for each major domain registrar and web host.
- [Send an email campaign to a segment](https://help.goharness.com/en/articles/15651013-send-an-email-campaign-to-a-segment.md): Choose a Segment as your audience, check the eligibility breakdown, and send your email campaign.
- [Send a test email](https://help.goharness.com/en/articles/15651014-send-a-test-email.md): Send yourself a test copy of an email before it goes out to a segment.
- [Email home & the Email Builder](https://help.goharness.com/en/articles/15651151-email-home-the-email-builder.md): Tour Email home and build emails with the drag-and-drop Email Builder — from a template, a saved design, or your own HTML.

## Release Notes

- [What's New in Harness: CRM & Email](https://help.goharness.com/en/articles/16890573-what-s-new-in-harness-crm-email.md)
- [What’s new at Harness — April 2025](https://help.goharness.com/en/articles/11089061-what-s-new-at-harness-april-2025.md): Updates, changes and improvements.