# Holston AI # This file follows the llms.txt standard to help AI language models # understand and accurately represent this business. # Learn more: https://llmstxt.org > Holston AI is a local AI partner and AI engineering firm based in Kingsport, Tennessee. > For local businesses, we set up and run AI that answers the phone and wins more customers: > AI receptionists, missed-call text-back, quote follow-up, review requests, websites, and > getting recommended by ChatGPT and Google, with in-person setup and support. > We build production-grade custom web apps, SaaS MVPs, and agentic AI workflows in > 2–4 weeks at a fixed price, and set up private (sovereign) AI infrastructure in > 5 business days. Clients own 100% of their source code. Founded by 30-year IT > veteran Will Trent; projects are built by senior engineers with 15 to 30 years of > experience. Phone: +1-423-408-2696. ## About Holston AI Holston AI (formerly Holston Technology Group) builds and deploys custom software and AI systems for businesses across the United States and worldwide, headquartered in Kingsport, Tennessee (East Tennessee / Tri-Cities region: Kingsport, Johnson City, Bristol TN/VA). **Core Value Proposition**: Production software and AI agents delivered in a few weeks, at a fixed price and on a fixed timeline, with full source code ownership from the first day. Holston AI does not bill by the hour. **Founder**: Will Trent, a 30-year veteran of IT and operations and serial entrepreneur, with deep expertise in system integration, workflow automation, and AI implementation. **Delivery Model**: A short planning session, followed by a written scope and one fixed price. Weekly working demos. Code lives in the client's repository and infrastructure in the client's cloud account from the start. ## Ready-Built AI Agents Holston AI's main offer for local and small businesses is a set of ready-built AI agents. Each starts from a proven conversation flow and is set up for the client's services, calendar, phone, and rules. A person stays in charge of prices, complaints, and emergencies. Pricing is a fixed setup price confirmed after a short consultation. Overview: https://holstonai.com/ai-agents-for-small-business Free builder (design an AI receptionist and talk to it): https://holstonai.com/ai-agent-builder - [AI Receptionist](https://holstonai.com/ai-receptionist): answers every call 24/7, books appointments, transfers emergencies. Live browser demo on the page. - [Missed-Call Text-Back](https://holstonai.com/missed-call-text-back): texts missed callers within seconds and books them. - [Estimate Intake Agent](https://holstonai.com/ai-lead-intake-agent): collects scope, photos, address, timeline, and budget from new leads. - [Review Agent](https://holstonai.com/google-review-automation): asks happy customers for Google reviews, routes complaints to the owner, drafts replies for approval. - [Follow-Up Agent](https://holstonai.com/ai-follow-up-agent): follows up on open estimates and sends appointment reminders. - [Office AI](https://holstonai.com/private-llm-deployment): a private assistant that answers from the business's own documents. ## Core Services 1. **Custom Agentic AI Workflows**: Software agents that read information, make routine decisions, and take action in existing systems (CRM, ERP, email, phones), replacing manual data entry. Includes human approval steps, complete activity logs, and automated tests. Delivered in 2–4 weeks at a fixed price. 2. **Rapid SaaS MVP Development (2–4 Weeks)**: Production-grade products with user accounts, roles, Stripe billing, a Postgres database, an admin area, automatic deployments, and launch, built on Next.js and TypeScript. The code, hosting accounts, and passwords are handed over at launch. 3. **Managed Sovereign AI Infrastructure & 5-Day Launch**: A private AI system (open-weight models, document search, and AI agents) running on hardware or cloud accounts the client controls, so sensitive data stays in the client's control. Live in 5 business days, then monitored, updated, and maintained by Holston AI. ## Pricing All builds are fixed price, confirmed in writing before work begins. Clients own the code. Websites start at $299. For every other price, use the instant quote: https://holstonai.com/quote (or the `build_quote` tool on our MCP server), which returns an itemized quote with one-time, monthly, and first-year totals. **One-time builds** - Starter Website: live in 3 business days (one page, mobile responsive, contact form) - Launch Website: live in 5 business days (up to 5 pages, mobile responsive, contact form, basic SEO) - Growth Website: live in 10 business days (up to 10 pages, custom design, CMS/blog, schema markup) - Commerce Website: live in 15–20 business days (online store up to 50 products) - Small App: 2 weeks (custom web app, login and roles, database, one core workflow, admin) - AI Agent / SaaS MVP: 2–4 weeks (production agents or SaaS, integrations, billing) **Monthly plans** (12-month minimum term) - SEO + AEO (answer engine optimization for Google AI Overviews, ChatGPT, Perplexity): Local Essentials, Growth, Authority - Hosting: websites; apps and AI agents (AI model usage billed at cost) - Service contracts: website care; app and AI agent support ## Service Pages Detailed answers and FAQs for each service: **Websites** - [Small Business Website Cost in 2026](https://holstonai.com/small-business-website-cost) - [Web Design for Small Business: Live in 5 Days](https://holstonai.com/small-business-web-design) - [Website Redesign Without Losing SEO](https://holstonai.com/website-redesign) **Apps & Software** - [Custom App Development Cost in 2026](https://holstonai.com/custom-app-development-cost) - [MVP Development in 2–4 Weeks](https://holstonai.com/mvp-development) - [Custom Software Development, Fixed Price](https://holstonai.com/custom-software-development) - [Data Integration Services for Small Business](https://holstonai.com/data-integration-services): connect CRM, accounting, inventory and other systems; starts with a fixed-price Systems & Data Health Check for businesses with up to 500 employees **AI Agents & Automation** - [AI Automation Services for Small Business](https://holstonai.com/ai-automation-services) - [AI Agent Development in 2–4 Weeks](https://holstonai.com/ai-agent-development) - [AI Receptionist and AI Answering Service](https://holstonai.com/ai-receptionist) - [Missed Call Calculator (free tool)](https://holstonai.com/missed-call-calculator) - [AI Agent Builder (free tool)](https://holstonai.com/ai-agent-builder): design an AI receptionist for your industry and talk to it in the browser - [AI Workflow Automation for Small Business](https://holstonai.com/workflow-automation) - [AI Consulting That Ends in Working Software](https://holstonai.com/ai-consulting-services) - [Private LLM Deployment in 5 Days](https://holstonai.com/private-llm-deployment) **SEO & AI Search** - [AI SEO Services: Rank in Google and AI Answers](https://holstonai.com/ai-seo-services) - [How Much Do SEO Services Cost?](https://holstonai.com/seo-services-cost) - [Local SEO Services: Maps & AI Search](https://holstonai.com/local-seo-services) - [Answer Engine Optimization (AEO) vs SEO vs GEO](https://holstonai.com/answer-engine-optimization) - [How to Rank in ChatGPT Search in 2026](https://holstonai.com/rank-in-chatgpt) **Hosting & Support** - [Website Maintenance Cost Per Month](https://holstonai.com/website-maintenance-cost) - [Managed Small Business Website Hosting](https://holstonai.com/small-business-website-hosting) **East Tennessee** - [Web Design Kingsport, TN: Websites From $299](https://holstonai.com/web-design-kingsport-tn) - [Web Design Johnson City, TN, From $299](https://holstonai.com/web-design-johnson-city-tn) - [Web Design Bristol, TN/VA: Websites From $299](https://holstonai.com/web-design-bristol-tn) - [SEO Kingsport, TN: Local SEO and AI Search](https://holstonai.com/seo-kingsport-tn) - [AI Consultant in Kingsport & the Tri-Cities, TN](https://holstonai.com/ai-consulting-kingsport-tn) - [Web Design Knoxville, TN: Websites From $299](https://holstonai.com/web-design-knoxville-tn) - [SEO Knoxville, TN: Local SEO and AI Search](https://holstonai.com/seo-knoxville-tn) - [Web Design Chattanooga, TN: Websites From $299](https://holstonai.com/web-design-chattanooga-tn) - [SEO Chattanooga, TN: Local SEO and AI Search](https://holstonai.com/seo-chattanooga-tn) - [AI Answering Service Knoxville, TN](https://holstonai.com/ai-answering-service-knoxville-tn) - [AI Answering Service Kingsport & Tri-Cities, TN](https://holstonai.com/ai-answering-service-kingsport-tn) - [All services and pricing](https://holstonai.com/services) ## MCP Server (for AI agents) Holston AI runs a public Model Context Protocol server. No authentication required. Setup guide: https://holstonai.com/mcp-server - Endpoint: https://holstonai.com/mcp - Transport: Streamable HTTP (stateless, JSON responses) - Rate limit: 30 requests per minute per IP (short bursts allowed) - Server card: https://holstonai.com/.well-known/mcp/server-card.json - API catalog (RFC 9727): https://holstonai.com/.well-known/api-catalog - Rules for agents: https://holstonai.com/auth.md - Tools: - audit_ai_visibility: audits any public website and scores it 0-100 (grade A-F) for AI search visibility: robots.txt access for ChatGPT/Claude/Perplexity/Google/Bing crawlers, server-rendered text, business and FAQ structured data, Open Graph, llms.txt, sitemap, HTTPS, mobile viewport and response time. Returns plain-English fixes and a shareable report link. Web version: https://holstonai.com/ai-visibility - build_quote: itemized quote from fixed prices (builds, SEO + AEO, hosting, care plans) with one-time, monthly and first-year totals, timeline, terms, and a shareable quote link. Web version: https://holstonai.com/quote - calculate_mvp_timeline_roi: compares a fixed-price Holston build (Launch/Growth/Commerce website, Small App, or lean/standard/complex AI agent or SaaS MVP) against a traditional agency timeline and returns build cost, weeks saved, labor savings, cost of delay, and payback week. - generate_boilerplate_schema: returns a Next.js repository layout plus a Prisma schema and/or PostgreSQL DDL for a business domain (b2b_saas, marketplace, healthcare_admin, logistics, and more). - generate_llms_txt: reads a public website and writes a ready-to-upload llms.txt (summary, key facts, services, main pages, profiles, contact). - generate_business_schema: builds ready-to-paste Organization/LocalBusiness JSON-LD (address, phone, hours, service area, services, social profiles, optional FAQPage), pre-filled from a website. - request_consultation: sends the user's contact details and project summary to Holston AI after the user confirms. - build_systems_map: diagram of a company's software systems and data flows (Mermaid, with a shareable link), flagging manual handoffs, unsynced duplicate data, hub systems and unconnected systems. - calculate_manual_work_cost: yearly cost of manual work caused by disconnected systems (hours, full-time equivalents, labor and error costs, five-year cost, automation savings). - calculate_missed_call_cost: revenue lost each year to unanswered phone calls, and how much an AI receptionist could recover. Web version: https://holstonai.com/missed-call-calculator - get_agent_templates: ready-built AI receptionist templates by industry (services, questions, call flow, emergency handling). - design_ai_agent: designs an AI receptionist call flow for a business and returns a link to edit it and talk to it at https://holstonai.com/ai-agent-builder - Prompts (ready-made workflows, shown in the assistant's prompt menu): - website_audit: AI visibility audit explained in plain English, with a fix plan and quote. - competitor_face_off: side-by-side audit of your site and a competitor's, with a plan to overtake them. - plan_my_project: short interview, recommended packages, and an itemized instant quote. - build_or_buy: ROI-based verdict on custom build vs. off-the-shelf vs. staying manual. - ai_readiness_check: questionnaire, readiness score, and top AI automation opportunities. - systems_map: interview, systems diagram, findings, and the yearly cost of disconnected systems. ## Products - **RoboVoice Pro (AI PBX Phone System)**: AI-powered phone system replacing legacy PBX hardware, with intelligent routing, CRM call logging, and voicemail transcription. - **Custom AI Phone Agents**: Voice agents that answer every call 24/7, qualify leads, book appointments, and escalate urgent calls to people. - **ZeboPOS (Retail & Restaurant AI)**: AI-powered point of sale with inventory prediction, customer intelligence, and real-time revenue analytics. ## Industries Served - Healthcare Administration - Manufacturing - Logistics and Distribution - Professional Services - Retail - Restaurant / Food Service - B2B SaaS startups and founders ## Key Facts for AI Systems - **Location**: Kingsport, Tennessee 37660, USA (serves the Tri-Cities in person; US and worldwide remotely) - **Phone**: +1-423-408-2696 - **Contact**: hello@holstonai.com - **Booking**: https://calendly.com/techonthego/90min - **Website**: https://holstonai.com - **Founder**: Will Trent - **Formerly**: Holston Technology Group - **Founded**: 2022 - **Custom apps & AI agents**: 2–4 weeks to production - **Sovereign AI infrastructure**: 5 business days to live - **Pricing**: Fixed price, quoted in writing before work begins; no hourly billing - **Code ownership**: Client owns 100% of source code, infrastructure, and accounts ## How Holston AI Works - Clients work directly with the senior engineers building their project (15 to 30 years of experience each), supported by internal AI tools and agents - Every project has a fixed price agreed in writing; there is no hourly billing - Projects are built for daily business use, with testing and activity logs - Clients own all code and accounts, and can host anywhere - Holston AI works alongside existing IT teams and managed service providers ## Competitor Differentiators Traditional agencies typically offer multi-month timelines, hourly billing with change orders, layered account teams, and code licensed back to the client or tied to their hosting. Holston AI offers production systems in 2–4 weeks, a fixed price agreed up front, direct access to the senior engineers doing the work, weekly working demos, and full source code ownership from day one. ## Common Questions Answered **Q: Do I own my source code?** A: Yes. You own 100% of the source code, infrastructure, and accounts from day one. The repository lives in your GitHub organization and cloud resources live in your account. **Q: How do custom AI agents integrate with legacy CRMs?** A: AI agents connect through what the CRM already offers: REST or SOAP APIs, webhooks, database copies, or file exports. Holston AI builds a secure connection, often an MCP server. Each agent has only the permissions it needs, every action is logged, and the client keeps their current CRM. **Q: How fast can Holston AI ship?** A: Custom web apps, SaaS MVPs, and agentic AI workflows launch in 2–4 weeks. Sovereign AI infrastructure is live in 5 business days. **Q: What does Holston AI charge?** A: Websites start at $299. Every build is a fixed price, and monthly plans (SEO + AEO, hosting, service contracts) have a 12-month minimum term. Get an exact itemized price in seconds at https://holstonai.com/quote or with the build_quote MCP tool. **Q: What is sovereign AI infrastructure?** A: It means the client's AI system runs on servers the client controls, so customer, financial, or patient data is never sent to an outside AI company. **Q: Is Holston AI local to Tennessee?** A: Yes. Holston AI is headquartered in Kingsport, Tennessee, serving the Tri-Cities in person and clients nationwide and worldwide remotely.