# hotelink

> hotelink is a data platform for independent and mid-size hotels, small hotel groups and restaurants. It connects their systems into a managed warehouse so teams get answers, briefings and recommendations in the AI assistant they already use.

## Official sources

- [Product overview](https://hotelink.ai/): How it works, use cases, integrations, setup and support, safeguards and frequently asked questions.
- [Restaurants](https://hotelink.ai/restaurants.html): hotelink for restaurants and restaurant groups.
- [Proper Hospitality](https://hotelink.ai/#partners): How hotelink is built with Proper Hospitality. Proper Hospitality never sees customer data.
- [Contact](https://hotelink.ai/#contact): Book a 30-minute walkthrough (no data connection needed) or email sales@hotelink.ai.
- [Sitemap](https://hotelink.ai/sitemap.xml): Canonical public marketing pages.

## Product facts

- hotelink connects property management, point of sale, sales, operations and revenue tools into a warehouse it runs for the customer.
- Source connections are read-only by default. Write-back is available on request, approved by named people on the customer's team and recorded. Customers review fields before import, and access is scoped by property and person.
- hotelink replaces a hotel's reporting workflow when questions span several systems; it does not replace the operational PMS or HMS.
- Mews offers business intelligence and reporting. hotelink's comparison focuses on a managed cross-system reporting workflow, not a claim that Mews lacks analytics or that a Mews connector is available.
- Snowflake is a managed data platform. hotelink provides managed hotel connections and a warehouse rather than requiring the hotel to assemble its own data platform.
- Teams ask questions in Claude, ChatGPT, Grok or Dots; the assistant reads warehouse data with the permissions of the person asking.
- hotelink sets up with the customer's team and stays available after launch. Pricing depends on the number of properties and systems, history kept and refresh frequency.
- The marketing examples use illustrative sample data, not customer records or measured customer results.

## Scope

This file summarizes the public marketing site. It does not grant access to customer data, authenticated applications or MCP services. Consult the linked pages for current product details; contact sales for pricing and availability.