{
  "info": {
    "_postman_id": "785988c0-604f-49c9-b023-52239848dcfe",
    "name": "HubSpot Conversations API",
    "description": "The HubSpot Conversations API enables you to manage conversation threads, \nmessages, and inboxes programmatically. Use this API to query existing \nconversations, send messages, manage thread assignments, and seamlessly \nintegrate with your support and sales workflows.\n\n## Key Features\n- **Inbox Management**: Create and configure conversation inboxes for different teams\n- **Thread Operations**: Create, update, and archive conversation threads\n- **Messaging**: Send and receive messages with rich text and attachments\n- **Channel Integration**: Connect multiple communication channels (email, chat, social)\n- **Actor Management**: Track and manage conversation participants\n\n## Authentication\nThis API supports OAuth 2.0 and Private App authentication methods.\n\n## Rate Limits\nStandard HubSpot API rate limits apply. See HubSpot documentation for details.\n\n\nContact Support:\n Name: HubSpot Developer Support",
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      "item": [
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          "name": "v3",
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            {
              "name": "conversations",
              "item": [
                {
                  "name": "inboxes",
                  "item": [
                    {
                      "name": "{inboxId}",
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                              "oauth2": [
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                                  "value": "conversations.read conversations.write",
                                  "type": "string"
                                },
                                {
                                  "key": "accessTokenUrl",
                                  "value": "https://api.hubapi.com/oauth/v1/token",
                                  "type": "string"
                                },
                                {
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                                  "description": "(Required) The unique identifier of the inbox to retrieve"
                                }
                              ]
                            },
                            "description": "Retrieve a specific conversation inbox by its unique identifier.\nReturns the complete inbox configuration details.\n"
                          },
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                        ],
                        "url": {
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                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
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                            "v3",
                            "conversations",
                            "inboxes"
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                          "query": [
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                              "key": "limit",
                              "value": "20"
                            },
                            {
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                              "key": "after",
                              "value": "<string>"
                            },
                            {
                              "description": "Property name to sort results by",
                              "key": "sort",
                              "value": "<string>"
                            },
                            {
                              "description": "Set to true to include archived inboxes in results",
                              "key": "archived",
                              "value": "false"
                            }
                          ]
                        },
                        "description": "Retrieve a paginated list of all conversation inboxes in your HubSpot account.\nUse query parameters to filter, sort, and paginate results.\n"
                      },
                      "response": [
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                                },
                                {
                                  "description": "Property name to sort results by",
                                  "key": "sort",
                                  "value": "<string>"
                                },
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                {
                  "name": "threads",
                  "item": [
                    {
                      "name": "{threadId}",
                      "item": [
                        {
                          "name": "messages",
                          "item": [
                            {
                              "name": "{messageId}",
                              "item": [
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                                  "name": "Hubspot Retrieve a Message",
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                                    "description": "Retrieve a specific message by its unique identifier within a thread.\nReturns the complete message details including sender, recipients, and attachments.\n"
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                      ],
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                      "createdAt": "2026-06-05T15:01:44.000Z",
                      "updatedAt": "2026-06-05T15:01:44.000Z",
                      "uid": "35240-d9437936-10fc-4ffb-80d0-43f4139c7eef"
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                    {
                      "name": "Hubspot List Conversation Threads",
                      "id": "576daa44-53e0-4d83-981f-c68f09b38b21",
                      "protocolProfileBehavior": {
                        "disableBodyPruning": true
                      },
                      "request": {
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                          "oauth2": [
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                              "value": "conversations.read conversations.write",
                              "type": "string"
                            },
                            {
                              "key": "accessTokenUrl",
                              "value": "https://api.hubapi.com/oauth/v1/token",
                              "type": "string"
                            },
                            {
                              "key": "authUrl",
                              "value": "https://app.hubspot.com/oauth/authorize",
                              "type": "string"
                            },
                            {
                              "key": "grant_type",
                              "value": "authorization_code",
                              "type": "string"
                            }
                          ]
                        },
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/conversations/v3/conversations/threads?inboxId=<string>&associatedContactId=<string>&status=OPEN&limit=20&after=<string>&sort=<string>",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "conversations",
                            "v3",
                            "conversations",
                            "threads"
                          ],
                          "query": [
                            {
                              "description": "Filter threads by inbox ID",
                              "key": "inboxId",
                              "value": "<string>"
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                            {
                              "description": "Filter threads by associated CRM contact ID",
                              "key": "associatedContactId",
                              "value": "<string>"
                            },
                            {
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                              "key": "status",
                              "value": "OPEN"
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                            {
                              "description": "Property to sort results by",
                              "key": "sort",
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                            }
                          ]
                        },
                        "description": "Retrieve a paginated list of conversation threads with optional filtering.\nFilter by inbox, contact, or status to find specific conversations.\n"
                      },
                      "response": [
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                                "key": "Authorization",
                                "value": "<token>"
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                            ],
                            "url": {
                              "raw": "{{baseUrl}}/conversations/v3/conversations/threads?inboxId=<string>&associatedContactId=<string>&status=OPEN&limit=20&after=<string>&sort=<string>",
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                                {
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                                  "key": "associatedContactId",
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                                },
                                {
                                  "description": "Filter threads by status",
                                  "key": "status",
                                  "value": "OPEN"
                                },
                                {
                                  "description": "Maximum number of results per page",
                                  "key": "limit",
                                  "value": "20"
                                },
                                {
                                  "description": "Pagination cursor for the next page",
                                  "key": "after",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Property to sort results by",
                                  "key": "sort",
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                              ]
                            }
                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "json",
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                              "value": "application/json"
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                          ],
                          "cookie": [],
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                          "body": "{\n  \"results\": [\n    {\n      \"id\": \"<string>\",\n      \"inboxId\": \"<string>\",\n      \"status\": \"CLOSED\",\n      \"createdAt\": \"<dateTime>\",\n      \"spam\": \"<boolean>\",\n      \"associatedContactId\": \"<string>\",\n      \"assignedTo\": \"<string>\",\n      \"originalChannelId\": \"<string>\",\n      \"originalChannelAccountId\": \"<string>\",\n      \"latestMessageTimestamp\": \"<dateTime>\",\n      \"latestMessageSentTimestamp\": \"<dateTime>\",\n      \"latestMessageReceivedTimestamp\": \"<dateTime>\",\n      \"closedAt\": \"<dateTime>\",\n      \"archived\": \"<boolean>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"inboxId\": \"<string>\",\n      \"status\": \"CLOSED\",\n      \"createdAt\": \"<dateTime>\",\n      \"spam\": \"<boolean>\",\n      \"associatedContactId\": \"<string>\",\n      \"assignedTo\": \"<string>\",\n      \"originalChannelId\": \"<string>\",\n      \"originalChannelAccountId\": \"<string>\",\n      \"latestMessageTimestamp\": \"<dateTime>\",\n      \"latestMessageSentTimestamp\": \"<dateTime>\",\n      \"latestMessageReceivedTimestamp\": \"<dateTime>\",\n      \"closedAt\": \"<dateTime>\",\n      \"archived\": \"<boolean>\"\n    }\n  ],\n  \"paging\": {\n    \"next\": {\n      \"after\": \"<string>\",\n      \"link\": \"<string>\"\n    }\n  }\n}",
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                                "key": "Authorization",
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                            "url": {
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                          "code": 500,
                          "_postman_previewlanguage": "json",
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                  ],
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                  "createdAt": "2026-06-05T15:01:44.000Z",
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                  "uid": "35240-d2d4e128-5637-4e89-8d54-84fc448ffa25"
                },
                {
                  "name": "channels",
                  "item": [
                    {
                      "name": "Hubspot List Channels",
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                      "protocolProfileBehavior": {
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                      },
                      "request": {
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                          "oauth2": [
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                              "key": "scope",
                              "value": "conversations.read conversations.write",
                              "type": "string"
                            },
                            {
                              "key": "accessTokenUrl",
                              "value": "https://api.hubapi.com/oauth/v1/token",
                              "type": "string"
                            },
                            {
                              "key": "authUrl",
                              "value": "https://app.hubspot.com/oauth/authorize",
                              "type": "string"
                            },
                            {
                              "key": "grant_type",
                              "value": "authorization_code",
                              "type": "string"
                            }
                          ]
                        },
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/conversations/v3/conversations/channels?limit=20&after=<string>",
                          "host": [
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                          ],
                          "path": [
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                            "v3",
                            "conversations",
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                          "query": [
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                              "key": "limit",
                              "value": "20"
                            },
                            {
                              "description": "Pagination cursor for the next page",
                              "key": "after",
                              "value": "<string>"
                            }
                          ]
                        },
                        "description": "Retrieve a list of available conversation channels configured in your account.\nChannels represent different communication methods like email, chat, or social media.\n"
                      },
                      "response": [
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                          "id": "73e1ab65-ede4-4310-bc90-4a6733fac096",
                          "name": "Successfully retrieved the list of channels",
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                                "value": "application/json"
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                                "key": "Authorization",
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                            "url": {
                              "raw": "{{baseUrl}}/conversations/v3/conversations/channels?limit=20&after=<string>",
                              "host": [
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                              "path": [
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                                "conversations",
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                              "query": [
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                                  "description": "Pagination cursor for the next page",
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                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "json",
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                          "body": "{\n  \"results\": [\n    {\n      \"id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"type\": \"<string>\",\n      \"accountId\": \"<string>\",\n      \"createdAt\": \"<dateTime>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"type\": \"<string>\",\n      \"accountId\": \"<string>\",\n      \"createdAt\": \"<dateTime>\"\n    }\n  ],\n  \"paging\": {\n    \"next\": {\n      \"after\": \"<string>\",\n      \"link\": \"<string>\"\n    }\n  }\n}",
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                                "key": "Authorization",
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                            "url": {
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                  "id": "716c1eea-4c08-4d1f-8826-86a2a22cf267",
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                {
                  "name": "actors",
                  "item": [
                    {
                      "name": "{actorId}",
                      "item": [
                        {
                          "name": "Hubspot Retrieve an Actor",
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                            "method": "GET",
                            "header": [
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                                "key": "Accept",
                                "value": "application/json"
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                            "url": {
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                              "path": [
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                            "description": "Retrieve a specific actor by their unique identifier.\nReturns complete details about the conversation participant.\n"
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                              "status": "OK",
                              "code": 200,
                              "_postman_previewlanguage": "json",
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                                "url": {
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                              "updatedAt": "2026-06-05T15:01:44.000Z",
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                          "createdAt": "2026-06-05T15:01:44.000Z",
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                      "updatedAt": "2026-06-05T15:01:44.000Z",
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                    },
                    {
                      "name": "Hubspot List Actors",
                      "id": "d7f1e876-a3b5-4079-b24a-15ca2fed13cb",
                      "protocolProfileBehavior": {
                        "disableBodyPruning": true
                      },
                      "request": {
                        "auth": {
                          "type": "oauth2",
                          "oauth2": [
                            {
                              "key": "scope",
                              "value": "conversations.read conversations.write",
                              "type": "string"
                            },
                            {
                              "key": "accessTokenUrl",
                              "value": "https://api.hubapi.com/oauth/v1/token",
                              "type": "string"
                            },
                            {
                              "key": "authUrl",
                              "value": "https://app.hubspot.com/oauth/authorize",
                              "type": "string"
                            },
                            {
                              "key": "grant_type",
                              "value": "authorization_code",
                              "type": "string"
                            }
                          ]
                        },
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/conversations/v3/conversations/actors?limit=20&after=<string>",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "conversations",
                            "v3",
                            "conversations",
                            "actors"
                          ],
                          "query": [
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                              "key": "limit",
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                            {
                              "description": "Pagination cursor for the next page",
                              "key": "after",
                              "value": "<string>"
                            }
                          ]
                        },
                        "description": "Retrieve a list of conversation actors (participants) in your account.\nActors can be visitors, agents, or bots who participate in conversations.\n"
                      },
                      "response": [
                        {
                          "id": "846b95fd-15c4-4c14-b6bc-e7448bf6f3e0",
                          "name": "Successfully retrieved the list of actors",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              },
                              {
                                "description": "Added as a part of security scheme: oauth2",
                                "key": "Authorization",
                                "value": "<token>"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/conversations/v3/conversations/actors?limit=20&after=<string>",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "conversations",
                                "v3",
                                "conversations",
                                "actors"
                              ],
                              "query": [
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                                  "description": "Maximum number of actors per page",
                                  "key": "limit",
                                  "value": "20"
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                                  "key": "after",
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                              ]
                            }
                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"results\": [\n    {\n      \"id\": \"<string>\",\n      \"actorId\": \"<string>\",\n      \"name\": \"<string>\",\n      \"email\": \"<email>\",\n      \"type\": \"<string>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"actorId\": \"<string>\",\n      \"name\": \"<string>\",\n      \"email\": \"<email>\",\n      \"type\": \"<string>\"\n    }\n  ],\n  \"paging\": {\n    \"next\": {\n      \"after\": \"<string>\",\n      \"link\": \"<string>\"\n    }\n  }\n}",
                          "createdAt": "2026-06-05T15:01:44.000Z",
                          "updatedAt": "2026-06-05T15:01:44.000Z",
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                        },
                        {
                          "id": "2a5d901d-3ffe-4492-8ed0-927d8fc7dc47",
                          "name": "An error occurred while processing the request",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              },
                              {
                                "description": "Added as a part of security scheme: oauth2",
                                "key": "Authorization",
                                "value": "<token>"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/conversations/v3/conversations/actors?limit=20&after=<string>",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "conversations",
                                "v3",
                                "conversations",
                                "actors"
                              ],
                              "query": [
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                                  "value": "<string>"
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                              ]
                            }
                          },
                          "status": "Internal Server Error",
                          "code": 500,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"category\": \"<string>\",\n  \"correlationId\": \"<uuid>\",\n  \"message\": \"<string>\",\n  \"subCategory\": \"<string>\",\n  \"context\": {\n    \"in_6\": [\n      \"<string>\",\n      \"<string>\"\n    ],\n    \"mollit_9\": [\n      \"<string>\",\n      \"<string>\"\n    ]\n  },\n  \"links\": {\n    \"enim_f\": \"<string>\",\n    \"incididunt2fc\": \"<string>\"\n  },\n  \"errors\": [\n    {\n      \"message\": \"<string>\",\n      \"code\": \"<string>\",\n      \"subCategory\": \"<string>\",\n      \"in\": \"<string>\",\n      \"context\": {\n        \"sed467\": [\n          \"<string>\",\n          \"<string>\"\n        ],\n        \"velit_62_\": [\n          \"<string>\",\n          \"<string>\"\n        ],\n        \"pariaturfba\": [\n          \"<string>\",\n          \"<string>\"\n        ]\n      }\n    },\n    {\n      \"message\": \"<string>\",\n      \"code\": \"<string>\",\n      \"subCategory\": \"<string>\",\n      \"in\": \"<string>\",\n      \"context\": {\n        \"anim_74_\": [\n          \"<string>\",\n          \"<string>\"\n        ],\n        \"et98c\": [\n          \"<string>\",\n          \"<string>\"\n        ],\n        \"voluptate_29f\": [\n          \"<string>\",\n          \"<string>\"\n        ]\n      }\n    }\n  ]\n}",
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                  ],
                  "id": "d6aec600-956a-43d4-aece-4a88ca794c7a",
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              ],
              "id": "802fbd9c-4215-464e-a078-50d723c19626",
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  ],
  "variable": [
    {
      "key": "baseUrl",
      "value": "https://api.hubapi.com"
    }
  ]
}