# Humanitix Help Centre

> Hey {{first\_name|fallback:"beautiful human"}}!

## Getting started

- [How much does Humanitix cost?](https://help.humanitix.com/en/articles/9760527-how-much-does-humanitix-cost.md): It can be absolutely free to run an event on Humanitix. Find out more now.
- [Quick start guide to creating an event](https://help.humanitix.com/en/articles/8889132-quick-start-guide-to-creating-an-event.md): Creating events on Humanitix is quick and easy. Here's a quick guide to get you started.
- [Preview and test your checkout experience](https://help.humanitix.com/en/articles/8897166-preview-and-test-your-checkout-experience.md): Test your checkout experience and see what your event set-up looks like in action!
- [Quick checklist before you publish your event](https://help.humanitix.com/en/articles/8914105-quick-checklist-before-you-publish-your-event.md): Nervous before publishing? Check this list to ensure your setup is correct and you are ready to go.
- [How much of the Humanitix booking fee goes to charity?](https://help.humanitix.com/en/articles/8888482-how-much-of-the-humanitix-booking-fee-goes-to-charity.md): Learn more about how Humanitix works and how we fund our partner charities
- [Can my booking fees go to a charity other than Humanitix?](https://help.humanitix.com/en/articles/8888298-can-my-booking-fees-go-to-a-charity-other-than-humanitix.md)
- [Humanitix host best practices](https://help.humanitix.com/en/articles/8913686-humanitix-host-best-practices.md)
- [How to change the date and/or time of your event](https://help.humanitix.com/en/articles/9938713-how-to-change-the-date-and-or-time-of-your-event.md)
- [Create, link, and edit a host profile](https://help.humanitix.com/en/articles/8888557-create-link-and-edit-a-host-profile.md): Create a host profile to allow your audience and fans to follow your events!
- [Do ticket buyers receive a confirmation email for their purchase?](https://help.humanitix.com/en/articles/9938796-do-ticket-buyers-receive-a-confirmation-email-for-their-purchase.md)
- [How to find and edit your events](https://help.humanitix.com/en/articles/11751347-how-to-find-and-edit-your-events.md)
- [Troubleshoot errors or issues on Humanitix](https://help.humanitix.com/en/articles/8914111-troubleshoot-errors-or-issues-on-humanitix.md): Running into error messages or pages not loading? There might be a quick fix!
- [The ticket buyer journey on Humanitix](https://help.humanitix.com/en/articles/13548552-the-ticket-buyer-journey-on-humanitix.md)

## Event guides

- [Event guide: Create a fundraising or donation page](https://help.humanitix.com/en/articles/8888593-event-guide-create-a-fundraising-or-donation-page.md): Create an event page to raise money for your favourite cause
- [Event guide: Deliver your online event with the virtual event hub](https://help.humanitix.com/en/articles/8896988-event-guide-deliver-your-online-event-with-the-virtual-event-hub.md): Deliver complex online events with Virtual Event Hub
- [Event guide: Conferences and expos](https://help.humanitix.com/en/articles/8906242-event-guide-conferences-and-expos.md)
- [Event guide: Galas & awards nights](https://help.humanitix.com/en/articles/8906272-event-guide-galas-awards-nights.md)
- [Event guide: Festivals and Live events](https://help.humanitix.com/en/articles/8906278-event-guide-festivals-and-live-events.md)
- [Event guide: Multi-day events and event series](https://help.humanitix.com/en/articles/8888611-event-guide-multi-day-events-and-event-series.md): This guide details how to best configure multi-day events that are different each day, not the exact same session with multiple occurrences.
- [Event guide: Create a recurring event with repeating dates and times](https://help.humanitix.com/en/articles/8888608-event-guide-create-a-recurring-event-with-repeating-dates-and-times.md): Create an event that repeats on multiple dates or time slots, allowing buyers to choose from a calendar date picker.
- [Event guide: Workshops and event series](https://help.humanitix.com/en/articles/8906219-event-guide-workshops-and-event-series.md): Tips on how to easily run and manage recurring events
- [Event guide: Online or webinar event](https://help.humanitix.com/en/articles/8913822-event-guide-online-or-webinar-event.md)
- [Event guide: Choose the best set up for your event dates and tickets](https://help.humanitix.com/en/articles/8893218-event-guide-choose-the-best-set-up-for-your-event-dates-and-tickets.md)
- [Event guide: Hybrid events](https://help.humanitix.com/en/articles/8913940-event-guide-hybrid-events.md): You can set up an event that has a physical venue and offers virtual streaming at the same time
- [Create a multi-day event for programs, courses, and workshops](https://help.humanitix.com/en/articles/8906217-create-a-multi-day-event-for-programs-courses-and-workshops.md): A walkthrough on how to collect registrations for your multi-week or multi-session programs and courses
- [Event guide: Application, invite-only or pre-screened events](https://help.humanitix.com/en/articles/11002055-event-guide-application-invite-only-or-pre-screened-events.md)

## Build and manage

- [Can I edit an event after it has been published?](https://help.humanitix.com/en/articles/9853261-can-i-edit-an-event-after-it-has-been-published.md)
- [How to unpublish an event](https://help.humanitix.com/en/articles/8906239-how-to-unpublish-an-event.md)
- [How do I delete an event?](https://help.humanitix.com/en/articles/8905615-how-do-i-delete-an-event.md): Learn how to remove and delete events you no longer want to show to the public.
- [What is an order?](https://help.humanitix.com/en/articles/10638393-what-is-an-order.md)
- [What is an "incomplete" order?](https://help.humanitix.com/en/articles/9970466-what-is-an-incomplete-order.md)
- [Tips on setting a refund policy](https://help.humanitix.com/en/articles/8905940-tips-on-setting-a-refund-policy.md)
- [How to schedule your event to publish at a later date](https://help.humanitix.com/en/articles/8888292-how-to-schedule-your-event-to-publish-at-a-later-date.md): Have more control over when your event listing goes live by scheduling the publish time.
- [Why did I get a message "This event is yet to launch"?](https://help.humanitix.com/en/articles/8914346-why-did-i-get-a-message-this-event-is-yet-to-launch.md)
- [Duplicate or make a copy of your event](https://help.humanitix.com/en/articles/8913672-duplicate-or-make-a-copy-of-your-event.md): With one click, you can create a new event from a copy of an existing event.
- [Accessibility on Humanitix](https://help.humanitix.com/en/articles/15653828-accessibility-on-humanitix.md)
- [Can you edit or remove the marketing opt-in checkout question?](https://help.humanitix.com/en/articles/8914023-can-you-edit-or-remove-the-marketing-opt-in-checkout-question.md)
- [Download a report of marketing opt-ins](https://help.humanitix.com/en/articles/9772313-download-a-report-of-marketing-opt-ins.md)
- [Create and edit ticket types](https://help.humanitix.com/en/articles/8893229-create-and-edit-ticket-types.md): Create unlimited ticket types for your event at different prices and quantities
- [How to create a flexible pricing ticket type](https://help.humanitix.com/en/articles/9678580-how-to-create-a-flexible-pricing-ticket-type.md): Let your buyers choose what price they pay based on a list or range you set
- [Ticket type, grouped and total event capacities](https://help.humanitix.com/en/articles/9017802-ticket-type-grouped-and-total-event-capacities.md): What's the difference between ticket type capacity, grouped capacity and total event capacity?
- [When will my tickets go on sale?](https://help.humanitix.com/en/articles/8914077-when-will-my-tickets-go-on-sale.md)
- [Set when tickets will start or end sales](https://help.humanitix.com/en/articles/9833326-set-when-tickets-will-start-or-end-sales.md): Control when your ticket sales will go on sale
- [How to offer early bird or pre-sale tickets](https://help.humanitix.com/en/articles/8897191-how-to-offer-early-bird-or-pre-sale-tickets.md): Set up early bird tickets, pre-sale, waterfall pricing, and custom release dates for your ticket types
- [Create a multi-page checkout with secondary tickets](https://help.humanitix.com/en/articles/10137696-create-a-multi-page-checkout-with-secondary-tickets.md)
- [Limit the number of tickets that can be purchased for each order](https://help.humanitix.com/en/articles/8905564-limit-the-number-of-tickets-that-can-be-purchased-for-each-order.md): You can set minimum and/or maximum limits on the total number of tickets across all ticket types purchased at each checkout
- [Limit the number of tickets that can be purchased for each ticket type](https://help.humanitix.com/en/articles/9759714-limit-the-number-of-tickets-that-can-be-purchased-for-each-ticket-type.md): You can set minimum and maximum limits for
- [Limit sales on a group of tickets using a grouped capacity](https://help.humanitix.com/en/articles/8905674-limit-sales-on-a-group-of-tickets-using-a-grouped-capacity.md): Group multiple ticket types together, add a capacity specific to the group, and ensure you don't oversell!
- [Sell merch on Humanitix using add-ons](https://help.humanitix.com/en/articles/8913363-sell-merch-on-humanitix-using-add-ons.md): Sell non-entry items alongside your tickets such as hoodies, stalls, or goodie bags!
- [Enable Humanitix resale for your event](https://help.humanitix.com/en/articles/9307102-enable-humanitix-resale-for-your-event.md): The most secure way to let buyers resell their tickets or action name changes through Humanitix
- [Date, time, and location override on tickets](https://help.humanitix.com/en/articles/8905624-date-time-and-location-override-on-tickets.md)
- [How to turn off digital tickets from being sent with orders](https://help.humanitix.com/en/articles/9805963-how-to-turn-off-digital-tickets-from-being-sent-with-orders.md)
- [Changes to how ticket prices and booking fees are displayed](https://help.humanitix.com/en/articles/9653327-changes-to-how-ticket-prices-and-booking-fees-are-displayed.md)
- [Collect donations for your own cause](https://help.humanitix.com/en/articles/8905635-collect-donations-for-your-own-cause.md): Set up a donations page in addition to selling tickets.
- [How to accept Gift Aid on donations](https://help.humanitix.com/en/articles/11538470-how-to-accept-gift-aid-on-donations.md)
- [Add a climate levy to your event](https://help.humanitix.com/en/articles/15303380-add-a-climate-levy-to-your-event.md)
- [Complete guide - how to build a seating map](https://help.humanitix.com/en/articles/8905642-complete-guide-how-to-build-a-seating-map.md): Learn how to use our seating map to build maps, assign seats and determine who can sit where.
- [Build a seating map and manage assigned seating](https://help.humanitix.com/en/articles/8893240-build-a-seating-map-and-manage-assigned-seating.md)

## Design and style

- [Add custom messages to the order confirmation email & post-checkout page](https://help.humanitix.com/en/articles/8897172-add-custom-messages-to-the-order-confirmation-email-post-checkout-page.md): Add important info, FAQs, or useful links to the confirmation email a buyer receives
- [Add or edit accessibility information for your event](https://help.humanitix.com/en/articles/8914069-add-or-edit-accessibility-information-for-your-event.md): Ensure everyone has a fantastic time no matter their ability by providing accessibility information and capturing needs ahead of time.
- [Create a custom redirect to your website](https://help.humanitix.com/en/articles/8914083-create-a-custom-redirect-to-your-website.md): Automatically send ticket buyers to the URL of your choosing. Help up-sell your events, drive traffic, or streamline your sales tracking
- [How to style your event page](https://help.humanitix.com/en/articles/8951375-how-to-style-your-event-page.md)
- [Add or edit an event banner image](https://help.humanitix.com/en/articles/8892493-add-or-edit-an-event-banner-image.md): An event banner is the first step in creating an engaging event page and helps to draw attention to your event and convey key details.
- [How to add and edit your event description](https://help.humanitix.com/en/articles/8913644-how-to-add-and-edit-your-event-description.md): Sell your event with an engaging and informative event description!
- [Add an FAQ to your event page](https://help.humanitix.com/en/articles/13011350-add-an-faq-to-your-event-page.md): Feature frequently asked questions on your event page, boosting buyer confidence while reducing buyer outreach.
- [Add an agenda to your event page](https://help.humanitix.com/en/articles/13390085-add-an-agenda-to-your-event-page.md)
- [Add testimonials to your event page](https://help.humanitix.com/en/articles/14319182-add-testimonials-to-your-event-page.md)
- [Add an image gallery to your event page](https://help.humanitix.com/en/articles/14329974-add-an-image-gallery-to-your-event-page.md)
- [Create an event page styling template](https://help.humanitix.com/en/articles/8914037-create-an-event-page-styling-template.md): Save time when building your events and ensure a consistent theme and branding!
- [Add a video to your event page](https://help.humanitix.com/en/articles/14331250-add-a-video-to-your-event-page.md)
- [Upload a banner image with Canva](https://help.humanitix.com/en/articles/8914122-upload-a-banner-image-with-canva.md): Create stunning invites with thousands of templates powered by Canva, all without leaving Humanitix.
- [Create templates to save time when listing events](https://help.humanitix.com/en/articles/8951354-create-templates-to-save-time-when-listing-events.md)
- [Updates to the Canva integration](https://help.humanitix.com/en/articles/13161398-updates-to-the-canva-integration.md)
- [Add a lineup to your event page](https://help.humanitix.com/en/articles/13225189-add-a-lineup-to-your-event-page.md)
- [Add images for tickets, packages, donations, and ticket groups](https://help.humanitix.com/en/articles/8914139-add-images-for-tickets-packages-donations-and-ticket-groups.md): Highlight particular items or articulate experiences better by adding images to your tickets, packages, donations, and groups!
- [Add badges to your ticket types, packaged tickets, and ticket groups](https://help.humanitix.com/en/articles/13687021-add-badges-to-your-ticket-types-packaged-tickets-and-ticket-groups.md)
- [Organise ticket types into dropdown menus with ticket groups](https://help.humanitix.com/en/articles/8905619-organise-ticket-types-into-dropdown-menus-with-ticket-groups.md): Running an event with a lot of ticket options? Clean up your ticket selection process by grouping similar ticket types together
- [Change the order of tickets, packaged tickets, and ticket groups on the event page](https://help.humanitix.com/en/articles/10184665-change-the-order-of-tickets-packaged-tickets-and-ticket-groups-on-the-event-page.md)
- [How to show the number of remaining tickets to buyers](https://help.humanitix.com/en/articles/9181942-how-to-show-the-number-of-remaining-tickets-to-buyers.md): Boost ticket sales by communicating urgency and creating demand!

## Discounts and comps

- [Enable and manage a waitlist for your event](https://help.humanitix.com/en/articles/8892176-enable-and-manage-a-waitlist-for-your-event.md): Setting up a waitlist can prompt latecomers to register their interest for sold-out ticket types.
- [How to issue complimentary tickets](https://help.humanitix.com/en/articles/8896967-how-to-issue-complimentary-tickets.md): Generate complimentary tickets with a manual order or with a CSV using a bulk upload
- [Hidden tickets and access codes](https://help.humanitix.com/en/articles/8950844-hidden-tickets-and-access-codes.md): Offer exclusive access to complimentary, discounted, or restricted ticket types
- [How to create discount codes](https://help.humanitix.com/en/articles/8892971-how-to-create-discount-codes.md)
- [Offer group, bundle, and tables with packaged tickets](https://help.humanitix.com/en/articles/8893185-offer-group-bundle-and-tables-with-packaged-tickets.md): Bundle ticket types together to create value packs / group bookings / family passes for your attendees while managing your event capacity.
- [Create complimentary tickets and offline sales with a manual order](https://help.humanitix.com/en/articles/8896997-create-complimentary-tickets-and-offline-sales-with-a-manual-order.md): Generate complimentary and paid tickets on behalf of attendees
- [How to generate multiple tickets via a bulk upload](https://help.humanitix.com/en/articles/8893198-how-to-generate-multiple-tickets-via-a-bulk-upload.md): With the Bulk Upload feature, generate complimentary tickets for hundreds of attendees at once
- [How to offer discounted group bookings](https://help.humanitix.com/en/articles/8914317-how-to-offer-discounted-group-bookings.md): Boost ticket sales by adding discounts on multi-purchases and packaged tickets!
- [How to create automatic discounts](https://help.humanitix.com/en/articles/16919165-how-to-create-automatic-discounts.md)
- [How to create global discount codes that apply to multiple events](https://help.humanitix.com/en/articles/16919332-how-to-create-global-discount-codes-that-apply-to-multiple-events.md)

## Promote and share

- [Will my event appear in Google and other search engines?](https://help.humanitix.com/en/articles/16307892-will-my-event-appear-in-google-and-other-search-engines.md)
- [Notify your followers of your new event](https://help.humanitix.com/en/articles/11131467-notify-your-followers-of-your-new-event.md)
- [Manage your host profile followers](https://help.humanitix.com/en/articles/8905552-manage-your-host-profile-followers.md)
- [Share your event on Facebook](https://help.humanitix.com/en/articles/8897156-share-your-event-on-facebook.md)
- [Promote your events on TikTok](https://help.humanitix.com/en/articles/10507186-promote-your-events-on-tiktok.md)
- [Promote your events with the Humanitix music integration](https://help.humanitix.com/en/articles/12097435-promote-your-events-with-the-humanitix-music-integration.md)
- [Promote your events through Bandsintown](https://help.humanitix.com/en/articles/8977746-promote-your-events-through-bandsintown.md): Get more visibility and conversions on your event with our native Bandsintown integration!
- [Promote your events on Spotify](https://help.humanitix.com/en/articles/11570393-promote-your-events-on-spotify.md)
- [Communicate your events impact using the Promotional Hub](https://help.humanitix.com/en/articles/8913665-communicate-your-events-impact-using-the-promotional-hub.md): Promote your event and the impact you are generating by selling tickets through Humanitix
- [Boost sales for your event with abandoned cart emails](https://help.humanitix.com/en/articles/9386825-boost-sales-for-your-event-with-abandoned-cart-emails.md): Humanitix helps boost ticket sales by retargeting customers that expressed interest in registering for your event.
- [Find and edit your event page URL](https://help.humanitix.com/en/articles/8905545-find-and-edit-your-event-page-url.md)
- [Download a QR code for your event or collection](https://help.humanitix.com/en/articles/8951552-download-a-qr-code-for-your-event-or-collection.md)
- [Sell tickets on your website with an embedded checkout](https://help.humanitix.com/en/articles/8889214-sell-tickets-on-your-website-with-an-embedded-checkout.md): Create a seamless buying experience with our embedded widgets. Sell tickets or beautifully showcase your lineup from your own website
- [Create a collection to showcase multiple events via a link or on your website](https://help.humanitix.com/en/articles/9858072-create-a-collection-to-showcase-multiple-events-via-a-link-or-on-your-website.md): Promote multiple event pages into a single, shareable link or embed your events lineup on your website
- [I cannot see an event that has been shared to me from another user](https://help.humanitix.com/en/articles/9939549-i-cannot-see-an-event-that-has-been-shared-to-me-from-another-user.md)
- [What is the difference between a Public and Private event?](https://help.humanitix.com/en/articles/8950908-what-is-the-difference-between-a-public-and-private-event.md)
- [Use categories and keywords to boost your event's discoverability](https://help.humanitix.com/en/articles/8914090-use-categories-and-keywords-to-boost-your-event-s-discoverability.md)
- [How to improve your event's visiblity on Humanitix](https://help.humanitix.com/en/articles/11425786-how-to-improve-your-event-s-visiblity-on-humanitix.md)
- [Why is my event not appearing in Google searches?](https://help.humanitix.com/en/articles/9970883-why-is-my-event-not-appearing-in-google-searches.md)
- [Remove your event from Google search results](https://help.humanitix.com/en/articles/8914393-remove-your-event-from-google-search-results.md)
- [How to create tags for your event](https://help.humanitix.com/en/articles/9997955-how-to-create-tags-for-your-event.md)

## Manage attendees

- [Ask questions after checkout](https://help.humanitix.com/en/articles/15180266-ask-questions-after-checkout.md): Boost your conversion rates and improve your checkout experience by letting buyer purchase their tickets before filling in their details.
- [I need to cancel and/or refund my event](https://help.humanitix.com/en/articles/8893210-i-need-to-cancel-and-or-refund-my-event.md)
- [Refund and cancel tickets](https://help.humanitix.com/en/articles/8892723-refund-and-cancel-tickets.md): Hosts can easily refund and/or cancel tickets within an order
- [Allow buyers to refund and cancel their orders and tickets](https://help.humanitix.com/en/articles/8897185-allow-buyers-to-refund-and-cancel-their-orders-and-tickets.md): Cut down on your admin and empower buyers to action their own refunds within your refund and cancellation policy
- [Understanding chargebacks as an event host](https://help.humanitix.com/en/articles/15185200-understanding-chargebacks-as-an-event-host.md): What is a chargeback? How do they work on Humanitix? What can I do to prevent them?
- [How to move an attendee to a different seat](https://help.humanitix.com/en/articles/8914357-how-to-move-an-attendee-to-a-different-seat.md)
- [Update details on a buyer's tax invoice or receipt](https://help.humanitix.com/en/articles/8914031-update-details-on-a-buyer-s-tax-invoice-or-receipt.md): This article explains how you can change the buyer's details on the tax invoice for an online order.
- [Can a buyer add additional tickets to an existing order?](https://help.humanitix.com/en/articles/9772399-can-a-buyer-add-additional-tickets-to-an-existing-order.md)
- [Swap a ticket to another date, event, or ticket type](https://help.humanitix.com/en/articles/8896980-swap-a-ticket-to-another-date-event-or-ticket-type.md): Replace a ticket with another ticket type or move to a different event or occurrence with ticket swaps
- [View and print an attendee's digital ticket](https://help.humanitix.com/en/articles/12471933-view-and-print-an-attendee-s-digital-ticket.md)
- [How to find your attendee list](https://help.humanitix.com/en/articles/10058592-how-to-find-your-attendee-list.md): Grab a list of attendees who have registered for your event
- [Collect attendee information with checkout questions](https://help.humanitix.com/en/articles/8950849-collect-attendee-information-with-checkout-questions.md): Customise your checkout form to collect names on tickets, dietary requirements, date of birth, or any custom data.
- [How to find buyer and attendee details and answers to checkout questions](https://help.humanitix.com/en/articles/8906247-how-to-find-buyer-and-attendee-details-and-answers-to-checkout-questions.md): How to find a report on attendee answers to checkout questions
- [Turn off the "mobile" required question at checkout](https://help.humanitix.com/en/articles/8914267-turn-off-the-mobile-required-question-at-checkout.md): The buyer's mobile question cannot be removed but can be made optional via the advanced settings of your event
- [How to create conditional checkout questions](https://help.humanitix.com/en/articles/8906257-how-to-create-conditional-checkout-questions.md): Streamline your checkout form and data collection with conditional questions set appear based on buyer responses
- [How to add terms and conditions \(T's&C's\) to your event](https://help.humanitix.com/en/articles/8913353-how-to-add-terms-and-conditions-t-s-c-s-to-your-event.md): You can add your custom terms and conditions to the checkout journey of your event using our checkout questions tool
- [How to collect a unique name and email for each ticket](https://help.humanitix.com/en/articles/9722202-how-to-collect-a-unique-name-and-email-for-each-ticket.md)
- [Resend or download an order tax invoice/receipt](https://help.humanitix.com/en/articles/8913937-resend-or-download-an-order-tax-invoice-receipt.md): Resend lost or deleted PDF receipts and invoices to your buyers
- [How to find a list of donations](https://help.humanitix.com/en/articles/9970514-how-to-find-a-list-of-donations.md)
- [How to import tickets from another event](https://help.humanitix.com/en/articles/10102645-how-to-import-tickets-from-another-event.md)
- [How to find a list of cancelled tickets](https://help.humanitix.com/en/articles/9948830-how-to-find-a-list-of-cancelled-tickets.md)
- [Contact your guests using the email campaign tool](https://help.humanitix.com/en/articles/8888873-contact-your-guests-using-the-email-campaign-tool.md): Learn how to send email campaigns to registered guests for event reminders, general information emails, and collecting attendee details.
- [Resend an order confirmation email and tickets](https://help.humanitix.com/en/articles/10068288-resend-an-order-confirmation-email-and-tickets.md)
- [Do ticket buyers automatically get an event reminder email?](https://help.humanitix.com/en/articles/8906262-do-ticket-buyers-automatically-get-an-event-reminder-email.md): Humanitix does not send out reminders automatically, but hosts can set up and fully customise the reminders for their upcoming events.
- [How to send a reminder email to your event](https://help.humanitix.com/en/articles/9849225-how-to-send-a-reminder-email-to-your-event.md)
- [How to use email campaigns to update attendee information after checkout](https://help.humanitix.com/en/articles/9756716-how-to-use-email-campaigns-to-update-attendee-information-after-checkout.md): Prompt buyers to update name and dietary requirements before the event
- [I need to postpone my event](https://help.humanitix.com/en/articles/8913403-i-need-to-postpone-my-event.md)
- [Useful templates for your email campaigns](https://help.humanitix.com/en/articles/8913383-useful-templates-for-your-email-campaigns.md): Use these templates to help you quickly compose clear and helpful emails to your guests
- [How do buyers and attendees contact me about my event?](https://help.humanitix.com/en/articles/11021400-how-do-buyers-and-attendees-contact-me-about-my-event.md)
- [Get notified via email when a new ticket is purchased](https://help.humanitix.com/en/articles/11132357-get-notified-via-email-when-a-new-ticket-is-purchased.md)
- [How to add a custom message and image to your digital tickets](https://help.humanitix.com/en/articles/11164710-how-to-add-a-custom-message-and-image-to-your-digital-tickets.md)
- [Tips for managing your event comms](https://help.humanitix.com/en/articles/12712386-tips-for-managing-your-event-comms.md)

## On the day

- [How to use the Humanitix for Hosts app](https://help.humanitix.com/en/articles/13753417-how-to-use-the-humanitix-for-hosts-app.md)
- [Sell tickets on the day with the Humanitix for Hosts app](https://help.humanitix.com/en/articles/8892770-sell-tickets-on-the-day-with-the-humanitix-for-hosts-app.md): Turn your phone into a box office terminal and sell tickets on the day!
- [How to share scanning app access with volunteers and staff](https://help.humanitix.com/en/articles/9796465-how-to-share-scanning-app-access-with-volunteers-and-staff.md)
- [Create custom messages that appear when a ticket is checked in](https://help.humanitix.com/en/articles/9795861-create-custom-messages-that-appear-when-a-ticket-is-checked-in.md)
- [Get ready to check in your event](https://help.humanitix.com/en/articles/8896580-get-ready-to-check-in-your-event.md)
- [How to check in your attendees](https://help.humanitix.com/en/articles/8896951-how-to-check-in-your-attendees.md): Manage your event entry by screening valid ticket holders and tracking your attendance using our check-in tools
- [Hardware requirements for the Humanitix for Hosts mobile app](https://help.humanitix.com/en/articles/14056532-hardware-requirements-for-the-humanitix-for-hosts-mobile-app.md): Devices that do not meet the minimum hardware requirements may run into issues when using the app
- [Troubleshoot common issues with the Humanitix for Hosts app](https://help.humanitix.com/en/articles/8914371-troubleshoot-common-issues-with-the-humanitix-for-hosts-app.md): Solve performance or data issues with your scanning app
- [Filter ticket scanning with check-in groups](https://help.humanitix.com/en/articles/12752281-filter-ticket-scanning-with-check-in-groups.md)

## Tax and payouts

- [When will my event be paid out?](https://help.humanitix.com/en/articles/8889219-when-will-my-event-be-paid-out.md)
- [Why have I not received my event payout?](https://help.humanitix.com/en/articles/8906264-why-have-i-not-received-my-event-payout.md): Key tips for making sure you receive your event sales on time.
- [How to find your event payout receipt and breakdown](https://help.humanitix.com/en/articles/8913401-how-to-find-your-event-payout-receipt-and-breakdown.md)
- [Understanding your event payout and payout receipt from Humanitix](https://help.humanitix.com/en/articles/11172821-understanding-your-event-payout-and-payout-receipt-from-humanitix.md)
- [Why is there a discrepancy between my "earnings" and my "payout"?](https://help.humanitix.com/en/articles/9939598-why-is-there-a-discrepancy-between-my-earnings-and-my-payout.md)
- [What does "earnings" mean?](https://help.humanitix.com/en/articles/10028805-what-does-earnings-mean.md)
- [What currency should I choose for my event?](https://help.humanitix.com/en/articles/8914322-what-currency-should-i-choose-for-my-event.md)
- [How to add GL \(ledger\) codes or invoice notes to payout receipts](https://help.humanitix.com/en/articles/8914120-how-to-add-gl-ledger-codes-or-invoice-notes-to-payout-receipts.md): GL codes are optional and mainly used by large organisations, businesses, and teams.
- [Can I pause or delay the payout of my event?](https://help.humanitix.com/en/articles/12832217-can-i-pause-or-delay-the-payout-of-my-event.md)
- [Add, edit, or update your bank account details](https://help.humanitix.com/en/articles/8893221-add-edit-or-update-your-bank-account-details.md): Ensure the correct bank account details are added to your event
- [How to lock your bank accounts](https://help.humanitix.com/en/articles/9801067-how-to-lock-your-bank-accounts.md)
- [How to change your event's tax settings and add tax details to receipts/invoices](https://help.humanitix.com/en/articles/8905558-how-to-change-your-event-s-tax-settings-and-add-tax-details-to-receipts-invoices.md)
- [Issue tax-deductible receipts for donations or ticket purchases](https://help.humanitix.com/en/articles/8906249-issue-tax-deductible-receipts-for-donations-or-ticket-purchases.md)
- [About US state sales tax on Humanitix](https://help.humanitix.com/en/articles/8906163-about-us-state-sales-tax-on-humanitix.md)
- [How to calculate US sales tax on Humanitix](https://help.humanitix.com/en/articles/8905597-how-to-calculate-us-sales-tax-on-humanitix.md)
- [Add sales tax or custom tax, and tax details for USD events](https://help.humanitix.com/en/articles/11420128-add-sales-tax-or-custom-tax-and-tax-details-for-usd-events.md)
- [US Taxes: 1099's](https://help.humanitix.com/en/articles/9057919-us-taxes-1099-s.md)
- [How to apply for US sales tax exemption](https://help.humanitix.com/en/articles/9114293-how-to-apply-for-us-sales-tax-exemption.md): Submit a request if the events you run are exempt from sales tax
- [Why are you requesting my taxpayer information? \(U.S. citizens\)](https://help.humanitix.com/en/articles/8913814-why-are-you-requesting-my-taxpayer-information-u-s-citizens.md)
- [Does Humanitix remit tax for my event?](https://help.humanitix.com/en/articles/9944108-does-humanitix-remit-tax-for-my-event.md)
- [Add VAT settings and tax details on GBP events](https://help.humanitix.com/en/articles/11407934-add-vat-settings-and-tax-details-on-gbp-events.md)
- [Why are you requesting my taxpayer information \(non-U.S. citizens\)](https://help.humanitix.com/en/articles/8914361-why-are-you-requesting-my-taxpayer-information-non-u-s-citizens.md)
- [Humanitix's US Taxpayer Identification Number \(TIN\)](https://help.humanitix.com/en/articles/8914373-humanitix-s-us-taxpayer-identification-number-tin.md)
- [Add GST settings and tax details for NZD events](https://help.humanitix.com/en/articles/11407852-add-gst-settings-and-tax-details-for-nzd-events.md)

## Fees

- [Choose who pays the fees for your event](https://help.humanitix.com/en/articles/8896961-choose-who-pays-the-fees-for-your-event.md): Make your event more accessible, or take home more of your ticket sales; with Humanitix the choice is flexible.
- [Not-for-profit \(NFP\), charity and school rate](https://help.humanitix.com/en/articles/8896957-not-for-profit-nfp-charity-and-school-rate.md): Eligible organisations can benefit from a discounted booking fee!
- [Give buyers the option to pay the booking fee using tip fees](https://help.humanitix.com/en/articles/8914097-give-buyers-the-option-to-pay-the-booking-fee-using-tip-fees.md)
- [How to split the cost of the Humanitix booking fee with buyers](https://help.humanitix.com/en/articles/8913842-how-to-split-the-cost-of-the-humanitix-booking-fee-with-buyers.md)
- [How are the Humanitix booking fees calculated?](https://help.humanitix.com/en/articles/11027544-how-are-the-humanitix-booking-fees-calculated.md)
- [Why are there booking fees for donations?](https://help.humanitix.com/en/articles/8914022-why-are-there-booking-fees-for-donations.md)
- [AMEX surcharges](https://help.humanitix.com/en/articles/11036573-amex-surcharges.md)
- [What are the Humanitix booking fees?](https://help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees.md)

## Account and settings

- [Humanitix Insider Labs](https://help.humanitix.com/en/articles/17452011-humanitix-insider-labs.md)
- [New event overview pages](https://help.humanitix.com/en/articles/17455661-new-event-overview-pages.md)
- [How to change your account email address](https://help.humanitix.com/en/articles/9790647-how-to-change-your-account-email-address.md): Contact support to submit a ticket if you need to update your account email.
- [How to change your account password](https://help.humanitix.com/en/articles/8888520-how-to-change-your-account-password.md)
- [Transfer your events from one account to another](https://help.humanitix.com/en/articles/8905539-transfer-your-events-from-one-account-to-another.md): How to request select events or the contents of your account be transferred to a new email address.
- [How to delete your Humanitix account](https://help.humanitix.com/en/articles/8913933-how-to-delete-your-humanitix-account.md)
- [I can't find an event in my Humanitix account](https://help.humanitix.com/en/articles/9938035-i-can-t-find-an-event-in-my-humanitix-account.md)
- [Verify your account](https://help.humanitix.com/en/articles/8893220-verify-your-account.md): Prompted to verify your account? Here's how to contact the team to be verified.
- [Set up event notifications for event sales and buyer enquiries](https://help.humanitix.com/en/articles/8906221-set-up-event-notifications-for-event-sales-and-buyer-enquiries.md): Set up automated event notifications including: ticket sales, attendee enquiries and host payouts, to your email and other team members'.
- [How to share event access with another user or team](https://help.humanitix.com/en/articles/8892751-how-to-share-event-access-with-another-user-or-team.md): Share customisable event access with your team and collaborate across logins
- [Enable two-factor authentication on your account](https://help.humanitix.com/en/articles/10867128-enable-two-factor-authentication-on-your-account.md): Secure your Humanitix account using an authenticator app
- [Sign in with Google SSO](https://help.humanitix.com/en/articles/11411554-sign-in-with-google-sso.md)
- [Privacy and data security](https://help.humanitix.com/en/articles/8905589-privacy-and-data-security.md)
- [Reporting copyright or trademark infringement on Humanitix](https://help.humanitix.com/en/articles/9328950-reporting-copyright-or-trademark-infringement-on-humanitix.md): Steps to report copyright or trademark infringement on the Humanitix platform
- [Important tips to keep your Humanitix account safe and secure](https://help.humanitix.com/en/articles/10298562-important-tips-to-keep-your-humanitix-account-safe-and-secure.md): Tips to ensure your account is safe and protected from malicious users.
- [Staying safe from phishing & fraudulent messages](https://help.humanitix.com/en/articles/15704577-staying-safe-from-phishing-fraudulent-messages.md)
- [View login activity for your account](https://help.humanitix.com/en/articles/16944447-view-login-activity-for-your-account.md)
- [Sign in with Apple SSO](https://help.humanitix.com/en/articles/17432498-sign-in-with-apple-sso.md)

## Payment options 

- [Payment processing options for your Humanitix event](https://help.humanitix.com/en/articles/8889188-payment-processing-options-for-your-humanitix-event.md): Learn about the different payment processing options.
- [How to enable invoicing as an alternative payment method](https://help.humanitix.com/en/articles/8897143-how-to-enable-invoicing-as-an-alternative-payment-method.md): Use Humanitix invoicing for easy billing. It helps big groups & schools pay directly into your account, making it easy to track your money!
- [How to enable Afterpay as a payment method](https://help.humanitix.com/en/articles/9767962-how-to-enable-afterpay-as-a-payment-method.md): Afterpay is a "buy-now-pay-later" service that can be enabled as an additional payment method at checkout increasing your events affordability and boosting ticket sales.
- [How to enable ZipPay as a payment method](https://help.humanitix.com/en/articles/9768302-how-to-enable-zippay-as-a-payment-method.md)
- [Express Checkout with Apple Pay or Google Pay](https://help.humanitix.com/en/articles/9688801-express-checkout-with-apple-pay-or-google-pay.md): Buyers can checkout in 3 clicks using their Apple Pay or Google Pay account
- [Connect Pin Payments](https://help.humanitix.com/en/articles/8914128-connect-pin-payments.md): Need to receive payout prior to your event concluding? Checkout PIN Payments as an alternative gateway!
- [Can I remove credit/debit card as a payment method?](https://help.humanitix.com/en/articles/11473158-can-i-remove-credit-debit-card-as-a-payment-method.md)
- [Tips for offering payment plans](https://help.humanitix.com/en/articles/8910520-tips-for-offering-payment-plans.md)
- [Enable Humanitix payment plans as a checkout method](https://help.humanitix.com/en/articles/11983067-enable-humanitix-payment-plans-as-a-checkout-method.md): Allow buyers to reserve their tickets straight away and pay over time via regular card payments
- [Connect Airwallex as your payment gateway](https://help.humanitix.com/en/articles/12276648-connect-airwallex-as-your-payment-gateway.md): Connect Airwallex as an alternative payment gateway for flexible access to your ticket sales, plus how to onboard and withdraw funds.
- [View a list of buyers who paid by invoice](https://help.humanitix.com/en/articles/13848493-view-a-list-of-buyers-who-paid-by-invoice.md)

## Reporting

- [Understanding your event analytics](https://help.humanitix.com/en/articles/9425001-understanding-your-event-analytics.md)
- [Track page views and sales using Google Analytics](https://help.humanitix.com/en/articles/8950927-track-page-views-and-sales-using-google-analytics.md)
- [How to track page views for your event](https://help.humanitix.com/en/articles/9740141-how-to-track-page-views-for-your-event.md): You can track page views natively in Humanitix or connect a Google Analytics account
- [Track sales performance with affiliate tracking links](https://help.humanitix.com/en/articles/8896945-track-sales-performance-with-affiliate-tracking-links.md)
- [Why have my ticket sales ended?](https://help.humanitix.com/en/articles/8905612-why-have-my-ticket-sales-ended.md): How to remove "sales have stopped" or "sales have ended" statuses on your event
- [Why is my event / ticket appearing as "sold out" or unavailable?](https://help.humanitix.com/en/articles/8905680-why-is-my-event-ticket-appearing-as-sold-out-or-unavailable.md)
- [Create reporting groups to help track sales and check-ins](https://help.humanitix.com/en/articles/9503868-create-reporting-groups-to-help-track-sales-and-check-ins.md): Quick and easy reporting for your ticket types!
- [Schedule an event sales report delivered via email](https://help.humanitix.com/en/articles/8897151-schedule-an-event-sales-report-delivered-via-email.md)
- [How many attendees are coming to my event?](https://help.humanitix.com/en/articles/9740452-how-many-attendees-are-coming-to-my-event.md)
- [Export a list of all events with the event summary report](https://help.humanitix.com/en/articles/10679177-export-a-list-of-all-events-with-the-event-summary-report.md)
- [Export total sales by ticket type with the earnings ticket type report](https://help.humanitix.com/en/articles/10682463-export-total-sales-by-ticket-type-with-the-earnings-ticket-type-report.md)
- [Generate global reports for your events](https://help.humanitix.com/en/articles/11883373-generate-global-reports-for-your-events.md): Easily generate reports that encapsulate data from multiple events at the same time!
- [Google Sheets integration](https://help.humanitix.com/en/articles/14333807-google-sheets-integration.md)

## Integrations

- [Connect to Mailchimp](https://help.humanitix.com/en/articles/8888537-connect-to-mailchimp.md): Automatically bring your buyer's details into your Mailchimp account with our integration.
- [Connect to Salesforce](https://help.humanitix.com/en/articles/8905580-connect-to-salesforce.md): Integrate your Humanitix account with your Salesforce account to ensure your CRM is up to date.
- [Connect to HubSpot](https://help.humanitix.com/en/articles/8906207-connect-to-hubspot.md): HubSpot's integration with Humanitix allows you to collect new leads and track contacts who are registering for and attending your events
- [Connect your tracking pixels through Seeka](https://help.humanitix.com/en/articles/11868496-connect-your-tracking-pixels-through-seeka.md): Get rich data and conversion API tracking using our native integration with Seeka
- [Connect your Meta Pixel](https://help.humanitix.com/en/articles/8906145-connect-your-meta-pixel.md): Track conversions and purchases through Meta Pixel within your Humanitix Account
- [Use Zapier to connect Humanitix with your web apps and CRM](https://help.humanitix.com/en/articles/8906254-use-zapier-to-connect-humanitix-with-your-web-apps-and-crm.md)
- [Set up advanced conversions and analytics tracking on your website](https://help.humanitix.com/en/articles/8950947-set-up-advanced-conversions-and-analytics-tracking-on-your-website.md): Learn how to track sales on the domain you own if you have more advanced analytics and conversion tracking needs.
- [Integrate Humanitix with your favourite analytics platforms](https://help.humanitix.com/en/articles/8896966-integrate-humanitix-with-your-favourite-analytics-platforms.md): Humanitix offers native integrations with some of the most popular analytics and tag management platforms to suit your level of needs.
- [Public API documentation](https://help.humanitix.com/en/articles/8888275-public-api-documentation.md): Learn how to utilise our public read-only API to achieve the most advanced integration with your website.
- [Enable refund protection on ticket purchases](https://help.humanitix.com/en/articles/9187932-enable-refund-protection-on-ticket-purchases.md)
- [How to export the QR code of digital tickets in a CSV](https://help.humanitix.com/en/articles/9956892-how-to-export-the-qr-code-of-digital-tickets-in-a-csv.md)
- [Connect your Google Tag Manager](https://help.humanitix.com/en/articles/8906234-connect-your-google-tag-manager.md)

## I'm a ticket buyer

- [How to report an event on Humanitix](https://help.humanitix.com/en/articles/9629900-how-to-report-an-event-on-humanitix.md): Report concerning content listed on Humanitix
- [I have a question about an event](https://help.humanitix.com/en/articles/8924060-i-have-a-question-about-an-event.md)
- [I registered for an online event but have not received instructions to join](https://help.humanitix.com/en/articles/8924095-i-registered-for-an-online-event-but-have-not-received-instructions-to-join.md)
- [I can’t find my Humanitix account login ](https://help.humanitix.com/en/articles/13516402-i-can-t-find-my-humanitix-account-login.md)
- [Can I join a waitlist for tickets?](https://help.humanitix.com/en/articles/13517173-can-i-join-a-waitlist-for-tickets.md)
- [I can't find my order confirmation email](https://help.humanitix.com/en/articles/11751732-i-can-t-find-my-order-confirmation-email.md)
- [How do I access my digital ticket?](https://help.humanitix.com/en/articles/8924058-how-do-i-access-my-digital-ticket.md): Digital tickets are found in your order confirmation email.
- [Can I save my tickets to my Apple or Google Wallet?](https://help.humanitix.com/en/articles/12811402-can-i-save-my-tickets-to-my-apple-or-google-wallet.md)
- [Do I need to create an account on Humanitix?](https://help.humanitix.com/en/articles/12821567-do-i-need-to-create-an-account-on-humanitix.md)
- [My order confirmation email says tickets will be available at a later date](https://help.humanitix.com/en/articles/12982498-my-order-confirmation-email-says-tickets-will-be-available-at-a-later-date.md)
- [How do I apply for a companion card or carers ticket?](https://help.humanitix.com/en/articles/13440737-how-do-i-apply-for-a-companion-card-or-carers-ticket.md)
- [Can I send my ticket to another person?](https://help.humanitix.com/en/articles/13454071-can-i-send-my-ticket-to-another-person.md)
- [I entered an incorrect email address for my order](https://help.humanitix.com/en/articles/13516226-i-entered-an-incorrect-email-address-for-my-order.md)
- [Can I add another ticket to my existing order?](https://help.humanitix.com/en/articles/13516464-can-i-add-another-ticket-to-my-existing-order.md)
- [Can buyers add the event to their calendar?](https://help.humanitix.com/en/articles/15422715-can-buyers-add-the-event-to-their-calendar.md)
- [I want to update the details on my booking](https://help.humanitix.com/en/articles/8924070-i-want-to-update-the-details-on-my-booking.md)
- [I want to move my booking to another date or event](https://help.humanitix.com/en/articles/8924073-i-want-to-move-my-booking-to-another-date-or-event.md): Event date transfers can be requetsed by contacting your event host directly.
- [I need to change the name or details of my tickets](https://help.humanitix.com/en/articles/8888509-i-need-to-change-the-name-or-details-of-my-tickets.md)
- [I want to exchange my ticket for another event or event date](https://help.humanitix.com/en/articles/13454130-i-want-to-exchange-my-ticket-for-another-event-or-event-date.md)
- [I want to request a refund](https://help.humanitix.com/en/articles/8924064-i-want-to-request-a-refund.md)
- [I can't find my refund](https://help.humanitix.com/en/articles/10058925-i-can-t-find-my-refund.md)
- [I paid with Afterpay when do I get my refund?](https://help.humanitix.com/en/articles/10058995-i-paid-with-afterpay-when-do-i-get-my-refund.md)
- [I paid with ZipPay when will I get my refund?](https://help.humanitix.com/en/articles/10059028-i-paid-with-zippay-when-will-i-get-my-refund.md)
- [Does Humanitix process refunds or the event host?](https://help.humanitix.com/en/articles/11823414-does-humanitix-process-refunds-or-the-event-host.md)
- [I want to cancel my tickets](https://help.humanitix.com/en/articles/8924075-i-want-to-cancel-my-tickets.md)
- [My refund was processed to a cancelled card or account](https://help.humanitix.com/en/articles/12976277-my-refund-was-processed-to-a-cancelled-card-or-account.md)
- [My refund was smaller than expected](https://help.humanitix.com/en/articles/13454109-my-refund-was-smaller-than-expected.md)
- [How long do refunds take?](https://help.humanitix.com/en/articles/13516338-how-long-do-refunds-take.md)
- [How to submit a refund request through refund protection](https://help.humanitix.com/en/articles/15166632-how-to-submit-a-refund-request-through-refund-protection.md)
- [Why did I get charged a higher booking fee?](https://help.humanitix.com/en/articles/8924099-why-did-i-get-charged-a-higher-booking-fee.md)
- [Why did I get a charge from Humanitix?](https://help.humanitix.com/en/articles/8924085-why-did-i-get-a-charge-from-humanitix.md): If you don't recognise a charge from Humanitix, chances are you might have purchased a ticket to an event hosted on Humanitix!
- [I have duplicate charges on my card](https://help.humanitix.com/en/articles/8924093-i-have-duplicate-charges-on-my-card.md)
- [Can I change the payment plan that I am on?](https://help.humanitix.com/en/articles/12811498-can-i-change-the-payment-plan-that-i-am-on.md)
- [What happens if I do not make a payment towards my payment plan?](https://help.humanitix.com/en/articles/12811518-what-happens-if-i-do-not-make-a-payment-towards-my-payment-plan.md)
- [Can I change the card the payment plan will be charged to?](https://help.humanitix.com/en/articles/12811626-can-i-change-the-card-the-payment-plan-will-be-charged-to.md)
- [How to purchase a ticket on Humanitix via a payment plan](https://help.humanitix.com/en/articles/11327580-how-to-purchase-a-ticket-on-humanitix-via-a-payment-plan.md): Split your payment and pay for your purchase over time
- [Can I change the date my payment plan will be charged on?](https://help.humanitix.com/en/articles/12976256-can-i-change-the-date-my-payment-plan-will-be-charged-on.md)
- [Troubleshoot checkout issues](https://help.humanitix.com/en/articles/8924080-troubleshoot-checkout-issues.md): Quick ways to fix common issues when buying tickets on Humanitix
- [Does Humanitix take phone bookings?](https://help.humanitix.com/en/articles/8924089-does-humanitix-take-phone-bookings.md)
- [Can I buy tickets from a 3rd party and not on Humanitix?](https://help.humanitix.com/en/articles/8924097-can-i-buy-tickets-from-a-3rd-party-and-not-on-humanitix.md)
- [Do I need to create an account as a ticket buyer?](https://help.humanitix.com/en/articles/8924101-do-i-need-to-create-an-account-as-a-ticket-buyer.md)
- [I received an offer of tickets through the waitlist but the tickets are now sold out?](https://help.humanitix.com/en/articles/12821601-i-received-an-offer-of-tickets-through-the-waitlist-but-the-tickets-are-now-sold-out.md)
- [What is 3DS, MasterCard SecureCode or Verified by Visa?](https://help.humanitix.com/en/articles/13516373-what-is-3ds-mastercard-securecode-or-verified-by-visa.md)
- [How to resell your ticket on Humanitix](https://help.humanitix.com/en/articles/9539834-how-to-resell-your-ticket-on-humanitix.md)
- [What is Humanitix resale? Is it safe?](https://help.humanitix.com/en/articles/12819232-what-is-humanitix-resale-is-it-safe.md)
- [What are the fees for reselling a ticket on Humanitix?](https://help.humanitix.com/en/articles/12819450-what-are-the-fees-for-reselling-a-ticket-on-humanitix.md)
- [I've resold my ticket through Humanitix. When do I get a refund?](https://help.humanitix.com/en/articles/12819480-i-ve-resold-my-ticket-through-humanitix-when-do-i-get-a-refund.md)
- [Can I resell a ticket if I wasn’t the purchaser?](https://help.humanitix.com/en/articles/12820652-can-i-resell-a-ticket-if-i-wasn-t-the-purchaser.md)
- [My resale ticket is showing as "pending" and is no longer available. What does this mean?](https://help.humanitix.com/en/articles/12820681-my-resale-ticket-is-showing-as-pending-and-is-no-longer-available-what-does-this-mean.md)
- [Is Humanitix resale available for all events?](https://help.humanitix.com/en/articles/12821139-is-humanitix-resale-available-for-all-events.md)
- [My digital ticket says “disabled by the event host”. What does this mean?](https://help.humanitix.com/en/articles/12821317-my-digital-ticket-says-disabled-by-the-event-host-what-does-this-mean.md)
- [How do I know when my ticket has been resold?](https://help.humanitix.com/en/articles/12984688-how-do-i-know-when-my-ticket-has-been-resold.md)
- [How do I remove my ticket from resale?](https://help.humanitix.com/en/articles/16008985-how-do-i-remove-my-ticket-from-resale.md)