# iEscrow

> Escrow for crypto, fiat, goods and services, for P2P and cross-border deals. iEscrow holds the funds in escrow and releases them when the terms both sides agreed to are met. It is custodial: the platform controls the escrow addresses until release. Disputes are reviewed by an arbiter against the evidence both parties submit, with the reason in writing.

iEscrow covers private P2P deals, marketplace trading and cross-border business: crypto for fiat, crypto for crypto, goods from a single shipment to a recurring supply agreement, and services released by milestone. For companies, Business Escrow runs the same escrow inside a private room with a written agreement, milestone releases and an arbiter assigned from the start or only if a dispute arises. There is a public server for AI agents (Model Context Protocol) so an agent can quote, open and settle escrow deals on behalf of a verified user.

## Main pages

- [Home](https://iescrow.io/): what iEscrow is
- [Marketplace](https://iescrow.io/marketplace): P2P crypto offers held in escrow
- [Business Escrow](https://iescrow.io/business): private rooms between companies
- [For AI agents](https://iescrow.io/ai): connect an agent through the MCP server
- [Help Center](https://iescrow.io/help-center): how escrow works, fees, networks, disputes
- [Official channels](https://iescrow.io/help-center/article/canales-oficiales): the only accounts that are iEscrow

## Help Center

### Getting started

- [What is iEscrow and how does it work?](https://iescrow.io/help-center/article/que-es-iescrow): An escrow platform for P2P and cross-border deals: crypto for fiat, crypto for crypto, and also products and services.
- [Creating an account](https://iescrow.io/help-center/article/crear-cuenta): Sign up with your email and choose a unique username to start trading.
- [Verifying your identity (KYC)](https://iescrow.io/help-center/article/verificacion-kyc): Identity verification adds the “✓ Verified” badge to your profile and gives counterparties more confidence.
- [Your first trade, step by step](https://iescrow.io/help-center/article/primer-intercambio): From finding a listing to receiving your crypto - everything that happens in a trade.

### Wallet & funds

- [Depositing crypto](https://iescrow.io/help-center/article/depositar-cripto): Every user has their own deposit addresses; you send to that address and it's credited once confirmed on the network.
- [Network confirmations: when a deposit gets credited](https://iescrow.io/help-center/article/confirmaciones-deposito): A deposit stays “pending” until it reaches the minimum network confirmations; only then does it get credited.
- [Withdrawing crypto](https://iescrow.io/help-center/article/retirar-cripto): Withdrawals require two-factor verification and an email code; you choose the outgoing network.
- [Supported networks and currencies](https://iescrow.io/help-center/article/redes-soportadas): The same crypto can live on several networks; you always choose the network when depositing and withdrawing.
- [My deposit didn't get credited](https://iescrow.io/help-center/article/deposito-no-acreditado): It's almost always about waiting for confirmations; if enough time has passed, check network/currency and contact support with the txid.

### Marketplace

- [Posting a listing and trading on the marketplace](https://iescrow.io/help-center/article/publicar-y-operar): Create buy or sell listings, or accept other people's; each trade opens an escrow.
- [Min/max ranges and partial fills](https://iescrow.io/help-center/article/rangos-y-llenado): A listing can accept several partial trades until it runs out, same as the P2P model of the big exchanges.
- [Payment methods and currencies](https://iescrow.io/help-center/article/metodos-de-pago): You can pay and get paid through any agreed method: another crypto, a bank transfer, or other means.
- [Automatic payment verification](https://iescrow.io/help-center/article/verificacion-de-cobros): What happens when you connect your receiving account: what we read, what we store, and how to disconnect.

### Escrow & disputes

- [What is escrow and why does it protect you?](https://iescrow.io/help-center/article/que-es-escrow): The contract holds the crypto in guarantee and only releases it once what was agreed has been fulfilled.
- [Trade types](https://iescrow.io/help-center/article/tipos-de-intercambio): Crypto for an external method (FIAT), or crypto for crypto across networks - escrow adapts to each case.
- [Escrow for a product or service (with milestones)](https://iescrow.io/help-center/article/escrow-producto-servicio): Pay crypto for a product or service and the money gets released in milestones, with anti-lockup protection.
- [Disputes: how they get resolved](https://iescrow.io/help-center/article/disputas): If there's a problem, each side presents their version (even on video) and a mediator releases or refunds.
- [Private escrow: a trade with someone you already know](https://iescrow.io/help-center/article/private-escrow-send-a-link): You already have the counterparty; you only need neither of you to have to trust the other. Create a private escrow with their username, they get the request, accept it, and the trade follows the same order as any other.
- [Cross-chain swap with escrow, step by step](https://iescrow.io/help-center/article/cross-chain-swap-step-by-step): Two people, two coins, two networks: each deposits into their own escrow wallet, the escrow waits until both deposits are in, and releases both sides together. No bridge and no middleman holding one side while the other decides.
- [Trade timers: how long each step takes and what happens if the other side goes silent](https://iescrow.io/help-center/article/trade-timers-and-what-happens-if-the-other-side-goes-silent): 30 minutes to pay, 30 minutes to confirm, 30 minutes for the receipt, 24 hours for a private request. A dispute can be opened 15 minutes after a payment is declared. Silence never rewards anyone: the trade is resolved by the rule, not by whoever waits longer.

### Fees & $ESCROW

- [Platform fees](https://iescrow.io/help-center/article/comisiones): The fee is 0.25% of the trade, split between both parties, with a 25% discount if you pay with $ESCROW.
- [What is $ESCROW?](https://iescrow.io/help-center/article/token-escrow): The platform's own token: pay fees at a discount, stake it, and get benefits.
- [Staking $ESCROW](https://iescrow.io/help-center/article/staking): You lock up $ESCROW for a term and earn rewards; the more you stake and the longer the term, the bigger the bonus.
- [Staking costs and considerations](https://iescrow.io/help-center/article/staking-costos): Staking and unstaking are on-chain operations: gas is charged in ETH from your balance, without touching your $ESCROW.
- [Referral program](https://iescrow.io/help-center/article/referidos): Invite with your code or link and earn 5% of the fees each referral generates, forever.
- [Ranks and rewards](https://iescrow.io/help-center/article/rangos-recompensas): As you trade you level up in rank, which unlocks distinctions and perks on your profile.

### Security & account

- [How your funds are held](https://iescrow.io/help-center/article/seguridad-fondos): Each trade's crypto is held by a smart contract, and withdrawals are protected with 2FA.
- [Enabling two-factor verification (2FA)](https://iescrow.io/help-center/article/activar-2fa): With Google Authenticator you add a mandatory security layer required to withdraw funds.
- [Changing your email, password, or deactivating your account](https://iescrow.io/help-center/article/gestionar-cuenta): Basic account management: access details, resetting 2FA, and deactivation.
- [Official iEscrow channels](https://iescrow.io/help-center/article/canales-oficiales): The only iEscrow accounts on social networks. Any other account using our name is fake.
- [Connect your AI agent to iEscrow: Claude, ChatGPT, Claude Code and any MCP host](https://iescrow.io/help-center/article/connect-your-ai-agent): iEscrow has an MCP server. Connect it from your assistant, authorize it with your account, and the agent can quote, open and follow trades for you. Anything that moves money still needs your approval, by link and 2FA code. You can disconnect it at any time.

### Before you trade

- [I paid and the seller won't release my crypto. What now?](https://iescrow.io/help-center/article/paid-seller-wont-release-crypto): What you can do when you already sent the money and the other side went quiet, is asking you to cancel, or says the payment never arrived.
- [The buyer sent a screenshot but the money isn't in my account. Do I release?](https://iescrow.io/help-center/article/buyer-sent-screenshot-money-not-in-account): No. The only payment that counts is money you can see in your own account, for the exact amount, from the person you are trading with.
- [Which payment methods can be reversed after you sell crypto (and why PayPal and Venmo aren't on iEscrow)](https://iescrow.io/help-center/article/reversible-payment-methods-selling-crypto): Crypto leaves and does not come back. The danger for a seller is a fiat payment that can be pulled back weeks later. Here is which rails can do that.
- [Buying USDT from someone on Telegram or WhatsApp without getting scammed](https://iescrow.io/help-center/article/buying-usdt-telegram-whatsapp-safely): The problem is not the chat app. The problem is paying a stranger first. Here is how to take that same deal somewhere the crypto is locked before you pay.
- [Is Binance P2P safe? What its escrow covers and what it doesn't](https://iescrow.io/help-center/article/is-binance-p2p-safe): Binance P2P has a real escrow, and people still get scammed on it. Knowing exactly what the escrow protects tells you where the risk actually is.
- [I sent a bank transfer or PIX for crypto and got nothing. Can I get it back?](https://iescrow.io/help-center/article/sent-bank-transfer-for-crypto-got-nothing): Almost never by asking. This is the honest answer, what you can still try, and why the order of a trade is the only real protection.
- [Why banks freeze accounts after P2P crypto sales, and how to keep a clean record](https://iescrow.io/help-center/article/bank-froze-account-after-p2p-crypto-sale): It is usually not about crypto. It is about receiving money from a stranger whose funds were stolen. Here is what triggers it and what a clean trade looks like.
- [How do I pay a new supplier in China without losing the deposit?](https://iescrow.io/help-center/article/pay-new-supplier-china-without-losing-deposit): The 30% deposit to a factory you have never met is where small importers get burned. Escrow with milestones is how you pay without going first.
- [How do AI agents pay for things, and who holds the money until someone checks?](https://iescrow.io/help-center/article/how-ai-agents-pay-who-holds-the-money): Agent payment protocols solve how an agent sends money. They do not solve what happens when the other side does not deliver. That is what escrow is for.
- [Can an AI agent spend my money without asking me?](https://iescrow.io/help-center/article/can-ai-agent-spend-my-money-without-asking): If the agent holds the keys, yes, and a prompt injection can make it do so. The safe pattern is the one where the agent prepares and a human commits.
- [Paxful and LocalBitcoins are gone: where do you buy bitcoin from a person with escrow now?](https://iescrow.io/help-center/article/paxful-localbitcoins-gone-where-to-buy-bitcoin-with-escrow): What those platforms actually gave you, and how to find it again: escrow locked before you pay, any local payment method, person to person.
- [A "guarantor" on Telegram is not escrow: how to tell the difference before you send anything](https://iescrow.io/help-center/article/telegram-guarantor-is-not-escrow): A guarantor, middleman or garante is a person you have to trust. Escrow is a mechanism where you don't have to. The difference is who can run away with the money.
- [Who goes first when you buy crypto from a stranger?](https://iescrow.io/help-center/article/who-goes-first-buying-crypto-from-a-stranger): Nobody should. If one side has to hand over first, that side can lose everything. Escrow exists to remove that step.
- [How do I know the crypto is really locked before I pay?](https://iescrow.io/help-center/article/how-do-i-know-the-crypto-is-really-locked-before-i-pay): Because you can see it in the trade, not in a chat. "It's funded on my side" is a sentence; locked crypto is a state you can check.
- [How to tell a real escrow service from a fake one](https://iescrow.io/help-center/article/how-to-tell-a-real-escrow-service-from-a-fake-one): Fake escrow sites are built for one deal and look professional. The tells are in how you got there and what they ask you to do, not in the design.
- [Buying or selling crypto for cash in person: how to not leave empty-handed](https://iescrow.io/help-center/article/buying-or-selling-crypto-for-cash-in-person): Cash is final and nobody wants to wait for confirmations in a parking lot. Open the trade before you meet, and the meeting becomes the easy part.
- [Can you still get scammed buying crypto with escrow? What escrow does and does not cover](https://iescrow.io/help-center/article/can-you-still-get-scammed-buying-crypto-with-escrow): Yes, at the edges. Escrow protects the order of the trade; it does not protect a payment you make outside it or a decision you make under pressure.
- [Crypto offered below market price: scam or real?](https://iescrow.io/help-center/article/crypto-offered-below-market-price-scam-or-real): The price is not the proof. Whether the seller will lock the crypto before you pay is. A discount inside escrow cannot hurt you; outside it, the discount is the bait.
- [Paying a stranger in crypto for a car, a phone, a domain or a job: how to protect yourself](https://iescrow.io/help-center/article/paying-a-stranger-in-crypto-for-a-car-a-phone-a-domain-or-a-job): Your crypto stays in escrow, not in the seller's wallet, and is released when you confirm delivery or by milestones. What escrow cannot judge is quality: describe what you are buying.
- [The money came from a different name than the buyer. Should I still release the crypto?](https://iescrow.io/help-center/article/the-money-came-from-a-different-name-than-the-buyer): No. A third-party payment is how stolen money gets laundered through crypto sellers, and the seller is the one whose bank account gets frozen. Do not confirm; raise it.
- [The buyer reversed the payment after I released the crypto. What can I still do?](https://iescrow.io/help-center/article/the-buyer-reversed-the-payment-after-i-released): Honestly: a crypto release cannot be undone, and no escrow makes a bank un-reverse. What you have is the record, and the way to never be here is the rail you accept.
- [The buyer overpaid and wants the difference back. What should I do?](https://iescrow.io/help-center/article/the-buyer-overpaid-and-wants-the-difference-back): Never send the difference in crypto. The overpayment scam depends on you refunding real money against a payment that will be reversed or was never yours.
- [Does a real escrow ever ask you to pay a fee to release your money?](https://iescrow.io/help-center/article/does-a-real-escrow-ever-ask-you-to-pay-a-fee-to-release-your-money): No. A release fee, insurance fee, tax or gas fee demanded before you can receive your own funds is the signature of a fake escrow.
- [Fake support, fake admins and cloned groups: the messages that are always a scam](https://iescrow.io/help-center/article/fake-support-fake-admins-and-cloned-groups): Support that writes first, an admin offering a deal in DM, a group that looks exactly like the official one. Real support does not do any of that, and never gives you an address.
- [Escrow.com doesn't take crypto: what to use when one side pays in USDT or BTC](https://iescrow.io/help-center/article/escrow-com-doesnt-take-crypto-what-to-use): Traditional escrow holds fiat and settles by wire. When the payment itself is crypto, you need an escrow that holds crypto, has a dispute process, and does not ask you to trust a person.
- [Selling crypto to someone you don't know: what to check before you confirm the payment](https://iescrow.io/help-center/article/selling-crypto-to-someone-you-dont-know-what-to-check): The seller's risk is not that the buyer won't pay. It is that the buyer pays with money that comes back, comes from someone else, or never arrived. Five checks, in order.
- [Custodial or smart-contract escrow: what each can and cannot do when the deal goes wrong](https://iescrow.io/help-center/article/custodial-or-smart-contract-escrow): A smart contract cannot read a receipt; a custodian can run off. Each design covers a different failure. iEscrow is custodial today and says so.
- [Getting paid in USDT for freelance work: escrow with milestones so neither side gets burned](https://iescrow.io/help-center/article/getting-paid-in-usdt-for-freelance-work): The client funds the whole job before you start; each milestone releases its share when the client confirms. No platform fee of 20%, no clawback, no client who disappears after delivery.
- [Escrow for a business deal paid in crypto: private room, written agreement, milestones and an arbiter](https://iescrow.io/help-center/article/escrow-for-a-business-deal-paid-in-crypto): Two companies that do not know each other, a payment in USDT, and nobody willing to go first. Business Escrow is the room where that deal happens with the funds held and a decider named in advance.
- [My supplier asked me to pay outside Alibaba. Trade Assurance doesn't cover that. What are my options?](https://iescrow.io/help-center/article/pay-outside-alibaba-trade-assurance-doesnt-cover-it): Paying a Hong Kong account by wire puts you back to going first. If the supplier accepts USDT, escrow with milestones gives you the same deal with the money held until each stage is done.
- [Escrow or letter of credit? What to use for an order under $50,000](https://iescrow.io/help-center/article/escrow-or-letter-of-credit-for-an-order-under-50000): A letter of credit is the bank going first on your behalf, at a price and with paperwork that only make sense on large orders. Escrow does the same job for the deals the bank will not touch.
- [My supplier wants to be paid in USDT. How do I pay without losing the money?](https://iescrow.io/help-center/article/my-supplier-wants-usdt-how-do-i-pay-without-losing-the-money): Normal, and increasingly common for cross-border suppliers. The risk is not the USDT; it is sending it before anything is delivered. Hold it in escrow instead and release by stage.
- [Selling to a foreign buyer for the first time: how do I know the money is there before I ship?](https://iescrow.io/help-center/article/selling-abroad-for-the-first-time-how-do-i-know-the-money-is-there-before-i-ship): You do not ship on a promise, a PO or a bank letter you cannot verify. You ship when the money is already held somewhere the buyer cannot pull it back from.
- [Milestone payments explained: funded, delivered, released, and terms that cannot change mid-order](https://iescrow.io/help-center/article/milestone-payments-explained-funded-delivered-released): Funded once, in full. Each milestone releases its share when it is confirmed. A disputed milestone is frozen alone. And nobody can rewrite the split after the money is in.
- [How escrow works in an import/export deal, step by step](https://iescrow.io/help-center/article/how-escrow-works-in-an-import-export-deal-step-by-step): Agreement, funding, production, inspection, shipping documents, release. Where the money is at each step, who can touch it, and what happens if something goes wrong.
- [My AI agent paid and the other side never delivered. What now?](https://iescrow.io/help-center/article/my-ai-agent-paid-and-the-other-side-never-delivered): With pay-then-serve protocols, nothing: the payment was final. With escrow, the money was never with the other side; the normal dispute path applies, and a human decides.
- [Can I buy USDT from Claude or ChatGPT? Yes: here is how it works](https://iescrow.io/help-center/article/can-i-buy-usdt-with-claude-or-chatgpt): The agent finds the offer and opens the trade. You approve the step that commits money, by link and 2FA. The crypto lands in your iEscrow balance. The fiat payment is still yours to make.
- [Agent-to-agent payments: who holds the money until the work is checked?](https://iescrow.io/help-center/article/agent-to-agent-payments-who-holds-the-money): When agent A pays agent B for a task, somebody has to hold the money while the task is verified. In escrow it is neither agent, and the release waits for a human or a condition.
- [x402, MPP, AP2 or escrow: which payment protocol does your agent need?](https://iescrow.io/help-center/article/x402-mpp-ap2-or-escrow-which-payment-protocol-does-your-agent-need): They answer different questions. The protocols answer how an agent sends money and proves it was authorised. Escrow answers who holds it until the other side delivers. Most real purchases need both.
- [Why you won't find iEscrow in the Claude or ChatGPT directory (and how to connect it in a minute)](https://iescrow.io/help-center/article/why-you-wont-find-iescrow-in-the-claude-or-chatgpt-directory): Directories list connectors their operators chose to feature; a payments connector is not there yet. You do not need the directory: an MCP server connects by URL, from your own account.
- [Does my AI agent need its own KYC, or does it act under my account?](https://iescrow.io/help-center/article/does-my-ai-agent-need-its-own-kyc): It acts under yours. There are no agent accounts: the agent is a tool connected to a verified person, and that person is responsible for what it does, within the permissions they granted.
- [iEscrow fees: what you pay and when](https://iescrow.io/help-center/article/iescrow-fees-what-you-pay-and-when): A platform fee, a percentage of the trade, quoted before either side commits and deducted at release. The network fee when you withdraw. Nothing else, and nothing you ever have to send.

### Business Escrow

- [How Business Escrow works: deal rooms between companies, step by step](https://iescrow.io/help-center/article/how-business-escrow-works): A private, invitation-only room where two companies write the terms, one funds the escrow, the other delivers, and the crypto is released against the agreed conditions. Milestones, an optional dedicated arbiter, documents and chat inside the room.
- [Which documents Business Escrow asks for (and which are optional)](https://iescrow.io/help-center/article/business-escrow-documents): You need no documents to open a room. The verified business profile is optional and asks for four things. Inside the room you upload contracts, invoices and evidence, and only the participants can see them.

## Languages

Every page exists in English (no prefix), Spanish (/es), Portuguese (/pt), Chinese (/zh), Russian (/ru) and Turkish (/tr). The sitemap at /sitemap.xml lists all of them with hreflang.