# Kodo

> Kodo - The Customer Delight Platform

Kodo connects customer data, messaging, loyalty, offers and research. This index links to the public website; each page is the source of truth. Legal documents govern where applicable.

## Website

- [Kodo - The Customer Delight Platform](https://www.kodo.co/): Kodo - The Customer Delight Platform
- [Master Terms | Kodo](https://www.kodo.co/legal/terms): Read the Kodo Master Terms, including account responsibilities, fees, customer data, intellectual property, liability and termination.
- [Privacy Policy | Kodo](https://www.kodo.co/legal/privacy): Read how Kodo collects, uses and shares personal information, the choices available to you and how to contact us about privacy.
- [Data Processing Addendum | Kodo](https://www.kodo.co/legal/dpa): Read how Kodo processes Customer Data, including security, subprocessors, incidents, data subject requests, return and deletion.
- [Acceptable Use Policy | Kodo](https://www.kodo.co/legal/aup): Read the rules for data, messaging, content, promotions, platform security and use of Kodo, including how the policy is enforced.
- [Platform and Product Schedule | Kodo](https://www.kodo.co/legal/schedule): Read the Kodo platform and product descriptions, how usage is counted and how the schedule forms part of the customer agreement.
- [Rate Card | Kodo](https://www.kodo.co/legal/rate-card): Read Kodo’s published prices for the Free, Kodo Grow and Enterprise plans, including allowances, overage fees, delivery charges and Kodo Credits.
- [User Terms of Use | Kodo](https://www.kodo.co/legal/user-terms): Read the terms that apply to people who create an account or accept an invitation to a customer’s Kodo workspace.
- [API, SDK and Developer Terms | Kodo](https://www.kodo.co/legal/developer-terms): Read the terms for Kodo APIs, SDKs, webhooks, tags, connection codes and integrations used on a customer’s behalf.
- [Service Level Agreement and Support Terms | Kodo](https://www.kodo.co/legal/sla): Read Kodo’s Enterprise availability commitment and service credits, plus support terms, request channels and response commitments.
- [Professional Services Terms | Kodo](https://www.kodo.co/legal/services-terms): Read an overview of how Kodo Studio engagements are scoped, delivered, changed and paid for under a statement of work.
- [Cookie Notice | Kodo](https://www.kodo.co/legal/cookies): Read about cookies and similar technologies on Kodo’s website and platform, what they do and how to manage your choices.
- [Subprocessors | Kodo](https://www.kodo.co/legal/subprocessors): See the providers Kodo engages to process customer data, their processing locations and the services they provide.
- [Legal and compliance guides | Kodo](https://www.kodo.co/legal/guides): Find practical guidance for using Kodo alongside the terms and policies that govern your account.
- [Compliance Guide | Kodo](https://www.kodo.co/legal/guides/compliance): Read practical guidance on consent, lists, unsubscribes, messaging, promotions and sending health when using Kodo.
- [Document versions and archive | Kodo](https://www.kodo.co/legal/archive): Find the versions and effective dates of Kodo’s published legal documents. Earlier editions will appear here when available.
- [Vulnerability disclosure policy | Kodo](https://www.kodo.co/security): Read how to report a security vulnerability to Kodo, which testing is permitted and what to expect when you submit a report.
- [Customer Delight Platform | Kodo](https://www.kodo.co/product): Connect customer data, messaging, loyalty, offers and research in Kodo. Understand your customers and give them more reasons to return.
- [KodoX | Customer data platform](https://www.kodo.co/product/kodox): Bring customer activity, purchases and feedback together with KodoX, the customer data platform built into Kodo.
- [Brand partnerships | Kodo Partner Network](https://www.kodo.co/product/partner-network): Work with other brands to create offers, benefits and promotions your customers value. Bring existing partners or discover new ones through Kodo.
- [Customer profiles | Kodo Customers](https://www.kodo.co/product/customers): Bring activity, feedback, loyalty and permissions into one customer record. Give your team the context to make each experience more relevant.
- [Marketing automation | Kodo Broadcast](https://www.kodo.co/product/broadcast): Connect email, SMS and push with customer profiles, loyalty, rewards and research. Build messages around what matters to each customer.
- [Customer experiences | Kodo Merchandising](https://www.kodo.co/product/campaigns): Bring offers, rewards, surveys and sweepstakes into your website or app. Choose who sees what, how it appears and what comes next.
- [Customer loyalty programs | Kodo Loyalty](https://www.kodo.co/product/loyalty): Build loyalty through moments of appreciation or a complete program. Bring points, tiers, rewards and budgets together in Kodo.
- [Customer and partner offers | Kodo Offers](https://www.kodo.co/product/offers): Give customers perks from your business or benefits from partners. Keep offer rules, funding and results connected to loyalty and messaging.
- [Customer research | Kodo Surveys](https://www.kodo.co/product/surveys): Run NPS, brand studies and partner research in the customer journey. Reward participation and use each answer to improve the next experience.
- [Customer analytics and experiments | Kodo Analytics](https://www.kodo.co/product/learn): Connect customer activity, campaign outcomes, reward costs and media revenue. Build reports and experiments to decide what to do next.
- [Customer engagement for ticketing and events | Kodo](https://www.kodo.co/solutions/ticketing): Connect fan data, rewards, research and messaging for ticketing platforms, venues and event organizers. Give fans more reasons to book again.
- [Customer engagement for telecommunications | Kodo](https://www.kodo.co/solutions/telco): Connect plan, usage, service and feedback signals with rewards and messaging. Give telecommunications customers more reasons to stay.
- [Customer engagement for hospitality and travel | Kodo](https://www.kodo.co/solutions/hospitality): Connect bookings, preferences, feedback and rewards. Make each guest visit more thoughtful and give travelers more reasons to return.
- [Customer engagement for marketplaces | Kodo](https://www.kodo.co/solutions/marketplaces): Connect buying, selling, feedback and rewards around each customer relationship. Help marketplace buyers and sellers find more reasons to return.
- [Kodo Studio | Customer experience strategy and delivery](https://www.kodo.co/studio): Work with Kodo Studio to shape a customer program or bring a campaign to life. Get practical help from people who know how to put Kodo to work.
- [Security and data controls | Kodo](https://www.kodo.co/trust): Explore how Kodo protects access, keeps decisions visible and gives your team control over customer data. Find policies and supporting documents.
- [Legal documents | Kodo](https://www.kodo.co/legal): Read the current Kodo terms, privacy policies, product schedule and guides. Find the documents that apply to your account and use of the platform.
- [About Kodo | Reward every relationship](https://www.kodo.co/company): Meet Kodo, the Customer Delight Platform. We bring customer data, engagement tools, partner networks and people together to make relationships more rewarding.
- [Careers at Kodo](https://www.kodo.co/company/careers): Help build more rewarding customer experiences. Learn about working at Kodo and get in touch with the team.
- [The Kodo blog | Ideas, updates and announcements](https://www.kodo.co/resources/blog): Product updates, industry perspectives, partnerships and founder announcements from the team building Kodo, the customer delight platform.
- [Doron Ostrin | Kodo blog](https://www.kodo.co/resources/blog/authors/doron-ostrin): Doron Ostrin is a founder of Kodo, the Customer Delight Platform. Read published articles on the Kodo blog.
- [The Thanks Team | Kodo blog](https://www.kodo.co/resources/blog/authors/thanks-team): The Thanks Team shares company news, partnerships and updates from Thanks, now Kodo. Read published articles on the Kodo blog.
- [Building Kodo | Kodo blog](https://www.kodo.co/resources/blog/tags/building-kodo): Stories about the ideas, decisions and work behind Kodo.
- [Company news | Kodo blog](https://www.kodo.co/resources/blog/tags/company-news): Announcements and updates from the Kodo and Thanks teams.
- [Partnerships | Kodo blog](https://www.kodo.co/resources/blog/tags/partnerships): How partnerships bring more value to customers, brands and communities.
- [Creator commerce | Kodo blog](https://www.kodo.co/resources/blog/tags/creator-commerce): Updates on connecting brands and customers through creator communities.
- [Funding | Kodo blog](https://www.kodo.co/resources/blog/tags/funding): Funding announcements and the plans they support.
- [The moment we knew, the dream was now reality. | Kodo](https://www.kodo.co/resources/blog/2026/10/15/the-moment-i-knew-the-dream-was-now-reality): Doron Ostrin on how Thanks and UserFlux came together to build Kodo, and why AI is expanding what a customer delight platform can do.
- [Introducing Kodo: The next chapter of Thanks | Kodo](https://www.kodo.co/resources/blog/2026/10/04/introducing-kodo-the-next-chapter-of-thanks): Thanks becomes Kodo. Our founders introduce a customer delight platform connecting customer intelligence, rewards, loyalty and communications.
- [Thanks and Oztix Join Forces to Make Every Ticket Purchase More Rewarding | Kodo](https://www.kodo.co/resources/blog/2025/11/18/thanks-and-oztix-join-forces-to-make-every-ticket-purchase-more-rewarding): Thanks partners with Oztix to bring relevant offers to fans after ticket purchases and support Make-A-Wish Australia through quarterly donations.
- [A Note From the Founders: Homegrown Thanks | Kodo](https://www.kodo.co/resources/blog/2025/11/17/note-from-the-founders-homegrown-thanks): The Thanks founders reflect on partnering with Oztix in Australia to make post-purchase advertising more rewarding for fans and their communities.
- [Opening the Door to Creator Commerce | Kodo](https://www.kodo.co/resources/blog/2025/06/10/opening-the-door-to-creator-commerce): Thanks announces its Linktree partnership, connecting advertisers with creator audiences through measurable, performance-based commerce offers.
- [A note from the founders: Major Moves, Major Thanks! | Kodo](https://www.kodo.co/resources/blog/2025/06/04/a-note-from-the-founders-major-moves-major-thanks): The Thanks founders share the company's UK launch with eBay UK, extending customer-first post-purchase advertising into a new market.
- [Thanks Launches its Customer-First Ad Network in the UK | Kodo](https://www.kodo.co/resources/blog/2025/06/04/thanks-launches-its-customer-first-ad-network-in-the-uk): Thanks launches in the UK with eBay UK, bringing native post-checkout advertising to shoppers and expanding its global publisher network.
- [Thanks Raises $2.6M USD to Scale its Customer-First Ad Network | Kodo](https://www.kodo.co/resources/blog/2025/03/11/thanks-raises-2-6m-usd-to-scale-its-customer-first-ad-network): Thanks announces $2.6M USD in seed funding and partnerships with eBay and Zip to expand its customer-first, post-purchase advertising network.
- [A Note from the Founders: Big News, Big Thanks! | Kodo](https://www.kodo.co/resources/blog/2025/03/11/a-note-from-the-founders-big-news-big-thanks): The Thanks founders reflect on $2.6M USD in seed funding, new publisher partnerships and their ambition to make advertising rewarding for customers.
- [Contact Kodo | Book a demo](https://www.kodo.co/contact): Talk to Kodo about your customer program. Book a demo of the Customer Delight Platform and explore what your team could build.

## Documentation

- [Kodo documentation](https://docs.kodo.co/): Technical guides and integration documentation.