# Msg91

Title: LLM Usage Policy for Msg91 Documentation

## Docs

- [Suggested Replies](https://docs.msg91.com/rcs/rcs-create-template-1/suggested-replies): 
- [Launch Campaign (For specific Segment)](https://docs.msg91.com/campaign/launch-campaign--for-specific-segment-): 
- [Interactive Wa Send Location](https://docs.msg91.com/whatsapp/interactive-wa-send-location): 
- [Launch Campaign](https://docs.msg91.com/campaign/run-campaign): 
- [Delete Template](https://docs.msg91.com/whatsapp/delete-template): 
- [Send Message (once Session Started)](https://docs.msg91.com/whatsapp/send-message-in-text): 
- [Close All Ticket](https://docs.msg91.com/hello/close-all-ticket): 
- [Get Group by Number](https://docs.msg91.com/whatsapp/get-group-by-number): 
- [Get Group by ID](https://docs.msg91.com/whatsapp/get-group-by-id): 
- [Create Group](https://docs.msg91.com/whatsapp/create-group): 
- [Close All Ticket by Filter ID](https://docs.msg91.com/hello/close-all-ticket-by-filter-id): 
- [Get Template](https://docs.msg91.com/rcs/rcs-get-template/get-template): 
- [Update Group Settings](https://docs.msg91.com/update-group-settings-1): 
- [Delete Group](https://docs.msg91.com/whatsapp/delete-group): 
- [Reset Group Invite Link](https://docs.msg91.com/whatsapp/reset-group-invite-link-1): 
- [Get Join Request](https://docs.msg91.com/whatsapp/get-joinee-request): 
- [Approve Join Requests](https://docs.msg91.com/whatsapp/approve-join-requests): 
- [Reject Join Requests](https://docs.msg91.com/whatsapp/reject-join-requests-1): 
- [Start Your Cloud Communication](https://docs.msg91.com/overview): MSG91 API documentation and developer resources covering OTP authentication, SMS, WhatsApp, Email, Voice, and multi-channel campaigns, plus SDKs, integrations, and CLI tooling.
- [Agent Bot List API ](https://docs.msg91.com/hello/get-agent-team-bot-): 
- [Rcs - Media](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-media): 
- [Email](https://docs.msg91.com/email): <p><br><span style="color: rgb(0, 0, 0)"><strong>Email Validation:</strong> To validate the email address or to verify if the Email address is active/deliverable or not.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Send Emails using Template: </strong>This API is to send emails through a template.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Create New Template: </strong>To add a template in the Email section of your MSG91 account OR to get a template ID to be passed in your API call.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Template Css Inliner: </strong>This API allows you to automatically inline CSS styles within HTML emails, simplifying the process of email template creation.</span></p>
- [Send Message on Group](https://docs.msg91.com/whatsapp/send-message-on-group): 
- [Delete Draft /Whatsapp](https://docs.msg91.com/hello/delete-draft): 
- [Get Voice File](https://docs.msg91.com/voice/get-voice-file): 
- [Mail Ticket List](https://docs.msg91.com/hello/mail-ticket-list): 
- [Add Template Version](https://docs.msg91.com/sms/add-template-version): 
- [Edit OTP Template](https://docs.msg91.com/otp/edit-otp-template): 
- [Open Ticket](https://docs.msg91.com/hello/open-ticket): 
- [Get Saved Filter List by Agent ID](https://docs.msg91.com/hello/saved-filter-list): 
- [Get Draft](https://docs.msg91.com/hello/get-draft): 
- [OTP Logs](https://docs.msg91.com/otp/otp-logs): 
- [OTP](https://docs.msg91.com/otp): <p></p><p><span style="color: rgb(0, 0, 0)"><strong>SendOTP:</strong> To generate and send OTP messages.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Verify OTP: </strong>To verify the OTP generated through the “SendOTP” API.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Resend OTP:</strong> To resend the Same OTP again on the same mobile number, on which it was first sent from the “SendOTP” API.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Edit OTP Template: </strong>To edit/update the existing OTP template.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>OTP Analytics:</strong> To retrieve OTP analytics data within the date range of last 31 days</span></p>
- [Create Draft/Whatsapp](https://docs.msg91.com/hello/create-update-): 
- [Create Draft/Email](https://docs.msg91.com/hello/create-draft-email): 
- [Delete Draft/Email](https://docs.msg91.com/hello/delete-draft-email): 
- [Update Draft/Email](https://docs.msg91.com/hello/update-draft-email): 
- [OTP Widget](https://docs.msg91.com/otp-widget): 
- [RCS](https://docs.msg91.com/rcs): <p><br><strong><span style="color: rgb(0, 0, 0)">Rcs - Calendar Event: </span></strong><span style="color: rgb(0, 0, 0)">RCS API for calendar event</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Carousel: </span></strong><span style="color: rgb(0, 0, 0)">RCS API for Carousel</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Dial: </span></strong><span style="color: rgb(0, 0, 0)">RCS API to Dial</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Media: </span></strong><span style="color: rgb(0, 0, 0)">RCS API for Media</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Open Url: </span></strong><span style="color: rgb(0, 0, 0)">RCS API to open URL</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Rich Card </span></strong><span style="color: rgb(0, 0, 0)">RCS API for rich card</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Share Location </span></strong><span style="color: rgb(0, 0, 0)">RCS API to share location</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Suggested Replies </span></strong><span style="color: rgb(0, 0, 0)">RCS API for suggested replies</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Template </span></strong><span style="color: rgb(0, 0, 0)">RCS API for template</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - Text: </span></strong><span style="color: rgb(0, 0, 0)">RCS API for text</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Rcs - View Location: </span></strong><span style="color: rgb(0, 0, 0)">RCS API to view location</span></p>
- [Filter/search Contact](https://docs.msg91.com/segmento/filtersearch-contact): 
- [Verify Access Token](https://docs.msg91.com/otp-widget/verify-access-token): 
- [Get sip-credentials](https://docs.msg91.com/voice/get-sip-credentials): 
- [SMS Analytics](https://docs.msg91.com/sms/sms-analytics): 
- [Get Email Templates](https://docs.msg91.com/email/list-of-all-email-templates): 
- [Create Template](https://docs.msg91.com/voice/create-template): 
- [Resend OTP](https://docs.msg91.com/otp/resend-otp): 
- [Update Draft/Whatsapp](https://docs.msg91.com/hello/update-draft-whatsapp): 
- [Execute An Ivr/flow To A Number](https://docs.msg91.com/voice/execute-an-ivr-flow-to-a-number): 
- [Rcs - Share Location](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-share-location): 
- [Segmento ](https://docs.msg91.com/segmento): <p><br><strong><span style="color: rgb(0, 0, 0)">Create/Update Contact: </span></strong><span style="color: rgb(0, 0, 0)">The use of this API is to add or update contacts in the phonebook available in Segmento.</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Filter/Search Contact: </span></strong><span style="color: rgb(0, 0, 0)">To filter contacts in a phonebook based on specified criteria such as name and age.</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Delete - Contacts: </span></strong><span style="color: rgb(0, 0, 0)">To delete or remove any contact from the existing phonebook.</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Get PhoneBook Fields: </span></strong><span style="color: rgb(0, 0, 0)">This API helps you fetch the details or fields associated with a particular phonebook in the MSG91 system, allowing you to organize and access contact information effectively.</span></p>
- [Hello](https://docs.msg91.com/hello): 
- [Whatsapp Logs](https://docs.msg91.com/whatsapp/whatsapp-logs): 
- [Rcs - Template](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-template): 
- [Check WhatsApp Prepaid Balance](https://docs.msg91.com/whatsapp/check-whatsapp-prepaid-balance): 
- [Subaccount](https://docs.msg91.com/subaccount-1): 
- [Add Client](https://docs.msg91.com/subaccount-1/add-client-1): 
- [Single Product Catalog](https://docs.msg91.com/whatsapp/single-product-catalog): 
- [Sending Emails Using Handlebars](https://docs.msg91.com/email/send-email-with-handlebars): 
- [OneAPI](https://docs.msg91.com/oneapi-1/oneapi): 
- [Interactive Wa With List](https://docs.msg91.com/whatsapp/interactive-whatsapp-list): 
- [Rcs - Dial](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-dial): 
- [Create Template (Positional Variable)](https://docs.msg91.com/whatsapp/create-whatsapp-template): 
- [Email Analytics](https://docs.msg91.com/email/email-analytics): 
- [WhatsApp Analytics](https://docs.msg91.com/whatsapp/whatsapp-analytics): 
- [Retry OTP](https://docs.msg91.com/otp-widget/retry-otp): 
- [Get Call Recording](https://docs.msg91.com/voice/get-call-recording): 
- [Email Logs](https://docs.msg91.com/email/email-logs): 
- [Voice Logs](https://docs.msg91.com/voice/voice-logs-1): 
- [RCS Logs](https://docs.msg91.com/rcs/rcs-logs): 
- [Remove participants](https://docs.msg91.com/whatsapp/remove-participants): 
- [Voice Analytics](https://docs.msg91.com/voice/voice-analytic): 
- [Widget Analytics](https://docs.msg91.com/otp-widget/widget-analytic): 
- [Bot Analytics](https://docs.msg91.com/hello/bot-analytics): 
- [Widget Logs](https://docs.msg91.com/otp-widget/widget-logs): 
- [RCS Analytics](https://docs.msg91.com/rcs/rcs-analytics): 
- [Hello Mail Send API](https://docs.msg91.com/hello/hello-mail-send-): 
- [WhatsApp Typing Indicator](https://docs.msg91.com/whatsapp/whatsapp-typing-indicator): 
- [WhatsApp](https://docs.msg91.com/whatsapp): <p><br><strong>Send Whatsapp</strong> <span style="color: rgb(0, 0, 0)"><strong>Template: </strong>To send an outbound WhatsApp message using a template. This API is to initiate a conversation with the end user.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Send message (once session started): </strong>Once the conversation has been started with the end-user, you can use this API to send any custom message without using a template.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>To Fetch WhatsApp Number: </strong>To fetch the WhatsApp number from your MSG91 account</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Get Templates: </strong>To get existing Whatsapp templates linked to your integrated whatsapp number.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Interactive WA with Buttons: </strong>This API is used to send interactive WhatsApp messages with buttons, including features such as headers, body text, footers, and buttons with titles and IDs.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Interactive WA with List: </strong>This API allows for the creation and sending of interactive WhatsApp messages, utilizing features such as lists with headers, bodies, footers, and customizable actions.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Single Product Catalog: </strong>To send a single product catalog message via Whatsapp.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Multiple Product Catalog: </strong>To send multiple product catalog to a specified recipient number from an integrated number.</span></p>
- [SMS](https://docs.msg91.com/sms): <p></p><p><span style="color: rgb(0, 0, 0)"><strong>Send SMS</strong>: This API lets you easily send SMS. This API can be used to send both single and bulk messages.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Add Template:</strong> To add a template in the SMS section of your MSG91 account OR to get a template ID to be passed in your SMS API call</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Add Template Version</strong>: To create a new version of your existing SMS template.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Get Template Versions:</strong> To get all the versions of your existing SMS template.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>Mark Default:</strong> To mark any version as the default version for any existing template.</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>SMS Logs: </strong>To retrieve SMS logs data for a range of 3 days</span></p><p><br></p><p><span style="color: rgb(0, 0, 0)"><strong>SMS Analytics: </strong>To retrieve SMS analytics data within the date range of the last 31 days</span></p>
- [State Change API](https://docs.msg91.com/hello/statechangeapi): 
- [Email Inbox List](https://docs.msg91.com/hello/email-inbox-list-1): 
- [Multiple Product Catalog](https://docs.msg91.com/whatsapp/multiple-product-catalog): 
- [Add Template](https://docs.msg91.com/sms/add-flow): 
- [Get Tickets](https://docs.msg91.com/hello/get-tickets): 
- [Send Voice SMS](https://docs.msg91.com/voice/send-voice-sms): 
- [Rcs - Calendar Event](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-calendar-event): 
- [Interactive Wa With Buttons](https://docs.msg91.com/whatsapp/interactive-whatsapp-buttons): 
- [Assign Ticket](https://docs.msg91.com/hello/assign-ticket): 
- [Get Template](https://docs.msg91.com/voice/get-template-1): 
- [Get Save Filter list by Filter ID](https://docs.msg91.com/hello/get-save-filter-list-by-filter-id): 
- [Voice](https://docs.msg91.com/voice): <p><br><strong><span style="color: rgb(0, 0, 0)">Send Voice SMS: </span></strong><span style="color: rgb(0, 0, 0)">To initiate a voice call with a specified template.</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Execute an IVR/Flow to a number: </span></strong><span style="color: rgb(13, 13, 13)">To execute an IVR (Interactive Voice Response) flow to a specified phone number.</span></p><p><br></p><p><strong><span style="color: rgb(0, 0, 0)">Click to call or 2-way call: </span></strong><span style="color: rgb(0, 0, 0)">This API allows you to initiate a voice call between two or more destinations using your MSG91 caller ID, and MSG91’s caller ID will be visible on every destination number.</span></p>
- [To Fetch Whatsapp Number](https://docs.msg91.com/whatsapp/to-fetch-whatsapp-number): 
- [Template Version Details](https://docs.msg91.com/email/email-template-details): 
- [Carousel with video](https://docs.msg91.com/rcs/rcs-create-template-1/carousel-with-video): 
- [Dial](https://docs.msg91.com/rcs/rcs-create-template-1/dial): 
- [Rich Card](https://docs.msg91.com/rcs/rcs-create-template-1/rich-card): 
- [Send WhatsApp Template](https://docs.msg91.com/whatsapp/template-bulk): 
- [Send OTP](https://docs.msg91.com/otp-widget/send-otp-1): 
- [Verify OTP](https://docs.msg91.com/otp-widget/verify-otp): 
- [Campaign](https://docs.msg91.com/campaign): <p>hiiii</p>
- [OneAPI](https://docs.msg91.com/oneapi-1): 
- [WhatsApp Voice Call](https://docs.msg91.com/whatsapp/whatsapp-voice-call): 
- [Rcs - Carousel](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-carousel): 
- [Get EventTypes](https://docs.msg91.com/segmento/user-events/get-eventtypes): 
- [Get Phonebook Fields](https://docs.msg91.com/segmento/get-phonebook-fields): 
- [Carousel](https://docs.msg91.com/rcs/rcs-create-template-1/carousel): 
- [Create/update Contact](https://docs.msg91.com/segmento/createupdate-contact): 
- [Rcs - Suggested Replies](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-suggested-replies): 
- [Create Calendar Event](https://docs.msg91.com/rcs/rcs-create-template-1/create-calendar-event): 
- [Open URL](https://docs.msg91.com/rcs/rcs-create-template-1/open_url): 
- [Share Location](https://docs.msg91.com/rcs/rcs-create-template-1/share-location): 
- [Email Validation](https://docs.msg91.com/email/email-validation): 
- [Get Templates](https://docs.msg91.com/whatsapp/get-templates): 
- [OTP Analytics](https://docs.msg91.com/otp/otp-analytics): 
- [SendOTP](https://docs.msg91.com/otp/sendotp): 
- [Get failed Events](https://docs.msg91.com/segmento/user-events/get-failed-events): 
- [Edit Template](https://docs.msg91.com/whatsapp/edit-template-1): 
- [Create User Events](https://docs.msg91.com/segmento/user-events/create-user-events): 
- [Rcs - View Location](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-view-location): 
- [Send Payment link via Whatsapp Payments](https://docs.msg91.com/whatsapp/-send-payment-link-via-whatsapp-payments): 
- [Get Product Catalog](https://docs.msg91.com/segmento/user-events/get-product-catalogue): 
- [Send SMS](https://docs.msg91.com/sms/send-sms): 
- [Template Css Inliner](https://docs.msg91.com/email/template-css-inliner): 
- [Get Template Details](https://docs.msg91.com/sms/get-template-versions): 
- [Rcs - Open Url](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-open-url): 
- [User Journey](https://docs.msg91.com/segmento/user-events/get-user-journey): 
- [Send Email](https://docs.msg91.com/email/send-email): 
- [Mark Default](https://docs.msg91.com/sms/mark-default): 
- [Create HTML Template](https://docs.msg91.com/email/create-new-template): 
- [Delete - Contacts](https://docs.msg91.com/segmento/delete-bulk-contacts): 
- [Get VPN credentials](https://docs.msg91.com/voice/get-vpn-credentials): 
- [Verify OTP](https://docs.msg91.com/otp/verify-otp): 
- [Voice Logs](https://docs.msg91.com/voice/voice-logs): 
- [Get company Agents](https://docs.msg91.com/voice/get-company-agents): 
- [Text Message](https://docs.msg91.com/rcs/rcs-create-template-1/text-message): 
- [View Location](https://docs.msg91.com/rcs/rcs-create-template-1/view-location): 
- [SMS Logs](https://docs.msg91.com/sms/sms-logs): 
- [Click To Call Or 2-way Call](https://docs.msg91.com/voice/click-to-call): 
- [Rcs - Rich Card](https://docs.msg91.com/rcs/rcs-send-message/rcs-bulk-rich-card):