# default > default knowledge base – help articles and documentation. ## Installation & Setup - [Rachio Sprinkler Controller Models & Tech Specs](https://support.rachio.com/en_us/rachio-sprinkler-controller-models-tech-specs-HyfTxF0YY.md): New to Rachio? It's a pleasure to have you with us! Not sure on which controller you own? Check out the pictures below to identify your controller, we have t... ## Wi-Fi & Network - [Rachio Sprinkler Controller Models & Tech Specs](https://support.rachio.com/en_us/rachio-sprinkler-controller-models-tech-specs-HyfTxF0YY.md): New to Rachio? It's a pleasure to have you with us! Not sure on which controller you own? Check out the pictures below to identify your controller, we have t... - [Smart Hose Timer: Connectivity Troubleshooting (WiFi Hub & Valve)](https://support.rachio.com/en_us/smart-hose-timer-connectivity-troubleshooting-wifi-hub-valve-HJb3YV6Ai.md): Is your Smart Hose Timer Hub offline Does it need a firmware update This article should help you get back up and running Contents WiFi Troubleshooti ## Rachio App - [Downloading and Updating Your Rachio App](https://support.rachio.com/en_us/downloading-and-updating-your-rachio-app-HJodD8JYD.md): Can't find the app? No sweat. Would you like to have the Rachio app to control your irrigation system? Our app is available at no cost for Android, iOS, and... - [Enabling Location Permissions for the Rachio App](https://support.rachio.com/en_us/enabling-location-permissions-for-the-rachio-app-ryRaPI1Yw.md): Location-based features not working quite right?Never fear, you can fix this! Some of the Rachio mobile app features, such as our Device Lookup feature's... ## Rachio Pro - [Rachio Pro Support Hub](https://support.rachio.com/en_us/rachio-pro-support-hub-B1xWdLJKD.md): Summary Are you a Rachio Pro or other professional partner Check out this page for all the latest news from Rachio Read below for a chronological l - [Direct Access for Professional Installers](https://support.rachio.com/en_us/direct-access-for-professional-installers-BkZW_Iktw.md): What is Direct Access? Direct Access is a feature designed for Rachio professional partners. This feature should only be activated if you are an irrigation ... - [Wiring a Master Valve, Pump, or Common Wire to Two Controllers](https://support.rachio.com/en_us/wiring-a-master-valve-pump-or-common-wire-to-two-controllers-BkhiPIJFD.md): Summary This article will help you with instructions on how to wire one master valve, pump, or common wire to two Rachio controllers. CAUTION Interc... - [Winter Preparation and Spring Startup Guide](https://support.rachio.com/en_us/winter-preparation-and-spring-startup-guide-ByAiDU1Kv.md): Summary In this article, we'll walk you through the basics of winterizing your irrigation system and explain why it’s recommended for optimal ... ## Contact Support - [Contact Rachio Support](https://support.rachio.com/en_us/contact-rachio-support-SJm62PBsv.md): Summary We have a team of experts standing by. From soil types to router settings to wiring, they'll help you set up and configure your Rachio controller. ... ## Smart Hose Timer - [Smart Hose Timer: Connectivity Troubleshooting (WiFi Hub & Valve)](https://support.rachio.com/en_us/smart-hose-timer-connectivity-troubleshooting-wifi-hub-valve-HJb3YV6Ai.md): Is your Smart Hose Timer Hub offline Does it need a firmware update This article should help you get back up and running Contents WiFi Troubleshooti - [Rachio Smart Hose Timer: Addressing and Preventing Leaks](https://support.rachio.com/en_us/rachio-smart-hose-timer-addressing-and-preventing-leaks-S1uwDpTf3.md): This guide will provide descriptions for each of the Light Codes you may experience while using your Rachio Smart Hose Timer Hub Rachio Smart Hose Timer H - [Removing a Device From a Rachio Account](https://support.rachio.com/en_us/removing-a-device-from-a-rachio-account-SkySlRrK2.md): Remove and reset Rachio devices. ## Rachio Smart Lighting - [Rachio Smart Lighting Controller: Connecting to Matter Platforms](https://support.rachio.com/en_us/rachio-smart-lighting-controller-connecting-to-matter-platforms-rJ0aoGSJlx.md): The Rachio Smart Lighting Controller (SLC) supports Matter and Thread, giving you flexible, secure, and cross-platform smart home control. - [Rachio Smart Lighting Controller: Getting Started](https://support.rachio.com/en_us/rachio-smart-lighting-controller-getting-started-SJfQkMSvll.md): The Rachio Smart Lighting Controller (SLC) is a next-generation, Matter-enabled device that brings smart control to your low-voltage outdoor lighting. - [Smart Lighting Controller: Installation and Wiring](https://support.rachio.com/en_us/smart-lighting-controller-installation-and-wiring-Hkt23q5Dll.md): This guide walks you through the physical installation and wiring of the Rachio Smart Lighting Controller (SLC). - [Smart Lighting Controller: Feature Overview](https://support.rachio.com/en_us/smart-lighting-controller-feature-overview-ryCmUvUegx.md): The Rachio Smart Lighting Controller (SLC) gives you powerful control over your outdoor lighting. - [Smart Lighting Controller: Troubleshooting Guide & LED Reference](https://support.rachio.com/en_us/smart-lighting-controller-troubleshooting-guide-led-reference-HkzY8BAwgg.md): The Rachio Smart Lighting Controller (SLC) uses LED indicators and built-in safety features to help you quickly identify errors. - [Rachio Smart Lighting Controller: Compatibility & Tech Specs](https://support.rachio.com/en_us/rachio-smart-lighting-controller-compatibility-tech-specs-H1zpWbBDex.md): Looking for compatibility and technical specification info for you Rachio Smart Lighting Controller?