# Rediem Help Center

> Hey there, how can we help you today?

## Getting Started

- [Enabling rediem on Your Theme](https://help.rediem.co/en/articles/9354568-enabling-rediem-on-your-theme.md): How to enable rediem on your theme
- [Integrating rediem with Shopify POS](https://help.rediem.co/en/articles/11656621-integrating-rediem-with-shopify-pos.md): Embed rediem in Shopify POS application to let customers redeem rewards at physical retail stores

## Program Setup

- [Setting Up Basic Actions + Points Currency](https://help.rediem.co/en/articles/9251585-setting-up-basic-actions-points-currency.md): Everything you need to know about setting up the basics for your program!
- [Setting Up Referrals](https://help.rediem.co/en/articles/9247791-setting-up-referrals.md): Reward loyal customers for referring new customers
- [Impact Numbers](https://help.rediem.co/en/articles/9247586-impact-numbers.md): Track and showcase the real-world impact of each purchase.
- [Setting up Custom Actions](https://help.rediem.co/en/articles/9247645-setting-up-custom-actions.md): Reward customers for brand-aligned actions beyond purchases
- [Launching Challenges](https://help.rediem.co/en/articles/9259784-launching-challenges.md): Drive engagement by launching a limited time challenge
- [Setting Up Custom Rewards](https://help.rediem.co/en/articles/9251669-setting-up-custom-rewards.md): Create experiential rewards unique to your brand
- [Setting Up Brand Gift Cards](https://help.rediem.co/en/articles/9852862-setting-up-brand-gift-cards.md): How to setup Brand Gift Cards as a reward
- [Setting Up Product Rewards](https://help.rediem.co/en/articles/9827184-setting-up-product-rewards.md): Reward loyal customers with a free or discounted product
- [Nudges](https://help.rediem.co/en/articles/9881950-nudges.md): How to set up nudges on your website
- [Subscription Rewards](https://help.rediem.co/en/articles/9925720-subscription-rewards.md): Reward customers for reaching subscription billing milestones
- [Setting Up and Verifying DNS for Your Domain](https://help.rediem.co/en/articles/10154977-setting-up-and-verifying-dns-for-your-domain.md): Connect your domain to rediem customer emails
- [VIP Tiers](https://help.rediem.co/en/articles/9251535-vip-tiers.md): Segment customers into tiers and customize point multipliers, discounts, and benefits based on their activity
- [Birthday Rewards](https://help.rediem.co/en/articles/13272601-birthday-rewards.md): Birthday rewards automatically send rewards to customers on or before their birthday
- [Leaderboard](https://help.rediem.co/en/articles/13256565-leaderboard.md): Rank customers by their point balance to incentivize engagement
- [Product Rewards](https://help.rediem.co/en/articles/13285968-product-rewards.md): Offer free or exclusive products as loyalty rewards
- [Image Asset Requirements](https://help.rediem.co/en/articles/15089919-image-asset-requirements.md): Below are the creative asset requirements for images to use on your referral program, dashboard, campaigns, emails, and rewards. Send this along to your creative team to get your program ready for ...
- [Getting Started: Loyalty Program Marketing & Comms Strategy](https://help.rediem.co/en/articles/15089776-getting-started-loyalty-program-marketing-comms-strategy.md): Want to accelerate your loyalty program launch and growth? Pick a favorite strategy below to build excitement with your audience via Email, SMS, and push notifications.
- [Guide: Available Discounts](https://help.rediem.co/en/articles/15292428-guide-available-discounts.md): A quick guide on the different kinds of discounts that your audience can earn and redeem from your program.
- [Profile Sequences](https://help.rediem.co/en/articles/14818953-profile-sequences.md): Collect zero-party data through a guided survey and reward completion
- [Referrals Help Guide](https://help.rediem.co/en/articles/15507854-referrals-help-guide.md): An easy visual guide to set up the referral embed in rediem
- [Customer Accounts](https://help.rediem.co/en/articles/11202139-customer-accounts.md): Determine who becomes a member in your program
- [Branding](https://help.rediem.co/en/articles/17463458-branding.md): Customize how the rediem widget looks, reads, and sits on the storefront

## Running Your Program

- [In-Store and In-Person Activations](https://help.rediem.co/en/articles/9248398-in-store-and-in-person-activations.md): Create omnichannel customer engagement
- [Segmentation](https://help.rediem.co/en/articles/9259908-segmentation.md): Automatically personalize your loyalty program for every customer
- [Managing Tasks](https://help.rediem.co/en/articles/9260072-managing-tasks.md): Manage ongoing actions tied to reward redemptions and custom actions
- [Adjusting Customers' Point Balance](https://help.rediem.co/en/articles/9354604-adjusting-customers-point-balance.md): Adjusting point balance for an individual customer or for multiple customers in bulk
- [Posting Your Program](https://help.rediem.co/en/articles/10638918-posting-your-program.md): Promote the loyalty program across email, SMS, and social media
- [Training CX Teams on rediem](https://help.rediem.co/en/articles/12083700-training-cx-teams-on-rediem.md): Navigating rediem to answer customer tickets
- [Refunds and Loyalty Points](https://help.rediem.co/en/articles/12399715-refunds-and-loyalty-points.md): Recalculate points automatically when orders are refunded
- [Deeplinks](https://help.rediem.co/en/articles/14107086-deeplinks.md): Direct customers to a specific action or reward
- [Channel and Tag Management](https://help.rediem.co/en/articles/13274424-channel-and-tag-management.md): Organize and segment community content using public and hidden tags
- [Loyalty and Referral Reporting](https://help.rediem.co/en/articles/15881269-loyalty-and-referral-reporting.md): Export and scheduled automated reports to track program performance

## Performance

- [Analytics Overview](https://help.rediem.co/en/articles/9255470-analytics-overview.md): Track loyalty program performance across revenue, engagement, and points
- [Referral Analytics](https://help.rediem.co/en/articles/17171657-referral-analytics.md): See how the referral program is driving revenue, advocates, and rewards

## Integrations

- [Integrations Overview](https://help.rediem.co/en/articles/9255393-integrations-overview.md): Connect rediem with the other eCommerce tools already running your store
- [Yotpo Reviews and rediem](https://help.rediem.co/en/articles/9255398-yotpo-reviews-and-rediem.md): Reward customers with points for leaving verified product reviews
- [Klaviyo and rediem](https://help.rediem.co/en/articles/9255417-klaviyo-and-rediem.md): Setting up your Klaviyo and rediem integration.
- [Judge.me and rediem](https://help.rediem.co/en/articles/9255442-judge-me-and-rediem.md): Reward customers with points for leaving verified product reviews
- [Recharge and rediem](https://help.rediem.co/en/articles/9255456-recharge-and-rediem.md): Set up your Recharge and rediem integration
- [Postscript and rediem](https://help.rediem.co/en/articles/9257167-postscript-and-rediem.md): Setting up your Postscript and rediem integration.
- [Stay AI and rediem](https://help.rediem.co/en/articles/10198766-stay-ai-and-rediem.md): Setting up your Stay AI and rediem integration.
- [Attentive and rediem](https://help.rediem.co/en/articles/11676229-attentive-and-rediem.md): How to integrate with Attentive
- [Shopify Flows and rediem](https://help.rediem.co/en/articles/12063716-shopify-flows-and-rediem.md): Award points to customers automatically using Shopify Flow
- [Skio and rediem](https://help.rediem.co/en/articles/13285937-skio-and-rediem.md): Set up your Skio and rediem integration
- [Bazaarvoice and rediem](https://help.rediem.co/en/articles/14897588-bazaarvoice-and-rediem.md): Reward customers with loyalty points for verified product reviews
- [Okendo and rediem \(latest\)](https://help.rediem.co/en/articles/14169625-okendo-and-rediem-latest.md): Reward customers for submitting reviews through Okendo
- [Loop Exchanges](https://help.rediem.co/en/articles/14755493-loop-exchanges.md): Sync Loop returns, refunds, and exchanges with customer loyalty points

## Community Features

- [Community Reactions](https://help.rediem.co/en/articles/13257461-community-reactions.md): React to community posts using emojis
- [Managing Your Community Feed](https://help.rediem.co/en/articles/9248133-managing-your-community-feed.md): Community feed features, managing approvals, public tags, hidden tags, and UGC
- [Brand Profiles, Posts, and Comments](https://help.rediem.co/en/articles/13257012-brand-profiles-posts-and-comments.md): Manage brand identity, posts, and comments in the community