{ "info": { "_postman_id": "c91ff401-39a4-4878-9f4f-8e2bdcc03413", "name": "RingCentral Adaptive Cards Contents API", "description": "RingCentral API specification\n\nContact Support:\n Name: RingCentral Developers Support", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "lastUpdatedBy": "35240", "uid": "35240-c91ff401-39a4-4878-9f4f-8e2bdcc03413" }, "item": [ { "name": "cx", "item": [ { "name": "social-messaging", "item": [ { "name": "v1", "item": [ { "name": "contents", "item": [ { "name": "{contentId}", "item": [ { "name": "Get Content", "id": "c5a355d7-7c81-450f-b9e3-a200d796c8ff", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents/:contentId", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents", ":contentId" ], "variable": [ { "id": "37c64fce-fa5b-4609-a6e7-6cd80a220825", "key": "contentId", "value": "", "description": "(Required) " } ] }, "description": "Retrieves the content from the given id.\n" }, "response": [ { "id": "9aed395e-d639-4314-9ef2-e20f02fdbc1e", "name": "Successful response.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents/:contentId", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents", ":contentId" ], "variable": [ { "key": "contentId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"id\": \"\",\n \"attachments\": [\n {\n \"contentType\": \"\",\n \"creationTime\": \"\",\n \"embedded\": \"\",\n \"filename\": \"\",\n \"id\": \"\",\n \"public\": \"\",\n \"size\": \"\",\n \"lastModifiedTime\": \"\",\n \"uri\": \"\"\n },\n {\n \"contentType\": \"\",\n \"creationTime\": \"\",\n \"embedded\": \"\",\n \"filename\": \"\",\n \"id\": \"\",\n \"public\": \"\",\n \"size\": \"\",\n \"lastModifiedTime\": \"\",\n \"uri\": \"\"\n }\n ],\n \"authorIdentityId\": \"\",\n \"autoSubmitted\": \"\",\n \"body\": \"\",\n \"bodyFormatted\": {\n \"html\": \"\",\n \"text\": \"\"\n },\n \"bodyInputFormat\": \"Html\",\n \"categoryIds\": [\n \"\",\n \"\"\n ],\n \"creationTime\": \"\",\n \"createdFrom\": \"AutoRequestEmail\",\n \"creatorId\": \"\",\n \"inReplyToAuthorIdentityId\": \"\",\n \"inReplyToContentId\": \"\",\n \"interventionId\": \"\",\n \"language\": \"\",\n \"public\": true,\n \"published\": \"\",\n \"rating\": \"\",\n \"remotelyDeleted\": \"\",\n \"sourceId\": \"\",\n \"sourceType\": \"InstagramMessaging\",\n \"sourceUri\": \"\",\n \"status\": \"UserReply\",\n \"synchronizationStatus\": \"\",\n \"synchronizationError\": \"\",\n \"threadId\": \"\",\n \"title\": \"\",\n \"type\": \"Album\",\n \"lastModifiedTime\": \"\",\n \"capabilitiesSupported\": [\n \"\",\n \"\"\n ],\n \"contextData\": {\n \"ea_b\": \"\",\n \"cupidatat_9_5\": \"\",\n \"in_fb\": \"\"\n },\n \"foreignCategories\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "uid": "35240-9aed395e-d639-4314-9ef2-e20f02fdbc1e" }, { "id": "c5319169-779c-44bc-b51d-c2bbc1384e89", "name": "Error 404", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents/:contentId", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents", ":contentId" ], "variable": [ { "key": "contentId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"errors\": [\n {\n \"errorCode\": \"\",\n \"message\": \"\"\n }\n ]\n}", "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "uid": "35240-c5319169-779c-44bc-b51d-c2bbc1384e89" } ], "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "uid": "35240-c5a355d7-7c81-450f-b9e3-a200d796c8ff" } ], "id": "b6766f39-119d-44bc-ba62-3b91e336d709", "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "uid": "35240-b6766f39-119d-44bc-ba62-3b91e336d709" }, { "name": "List All Contents", "id": "f423fe94-54a3-4e59-a3cd-664447beed93", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents?intervention=&intervention=&identity=&identity=&identityGroup=&identityGroup=&source=&source=&thread=&thread=&text=&text=&status=New&status=Replied&orderBy=-creationTime&pageToken=&perPage=100", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents" ], "query": [ { "description": "Filter based on the specified intervention identifiers.", "key": "intervention", "value": "" }, { "description": "Filter based on the specified intervention identifiers.", "key": "intervention", "value": "" }, { "description": "Filter based on the specified identity identifiers.", "key": "identity", "value": "" }, { "description": "Filter based on the specified identity identifiers.", "key": "identity", "value": "" }, { "description": "Filter based on the specified identity group identifiers.", "key": "identityGroup", "value": "" }, { "description": "Filter based on the specified identity group identifiers.", "key": "identityGroup", "value": "" }, { "description": "Filter based on the specified channel identifiers.", "key": "source", "value": "" }, { "description": "Filter based on the specified channel identifiers.", "key": "source", "value": "" }, { "description": "Filter based on the specified thread identifiers.", "key": "thread", "value": "" }, { "description": "Filter based on the specified thread identifiers.", "key": "thread", "value": "" }, { "description": "Filter based on the specified text(s). Provided multiple times, the values are ANDed.", "key": "text", "value": "" }, { "description": "Filter based on the specified text(s). Provided multiple times, the values are ANDed.", "key": "text", "value": "" }, { "description": "Filter for specified status.", "key": "status", "value": "New" }, { "description": "Filter for specified status.", "key": "status", "value": "Replied" }, { "description": "Order results by specified field.", "key": "orderBy", "value": "-creationTime" }, { "description": "The token indicating the particular page of the result set to be retrieved.\nIf omitted the first page will be returned.\n", "key": "pageToken", "value": "" }, { "description": "The number of items per page. If provided value in the request\nis greater than a maximum, the maximum value is applied\n", "key": "perPage", "value": "100" } ] }, "description": "List contents by creation date. The default creation order is descending.\n\nThe account context of this request is determined by the RC Account Id associated with the access token provided\nin the Authorization header.\n\nThe query parameters provided shall be considered an AND operation to filter the list.\n\nA query parameter not specified or a query parameter provided with no value is treated as not required for\nfiltering the list.\n" }, "response": [ { "id": "e42ff8fb-1344-47ad-8f98-f64062afa058", "name": "Successful response.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents?intervention=&identity=&identityGroup=&source=&thread=&text=&status=Replied&orderBy=-creationTime&pageToken=&perPage=100", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents" ], "query": [ { "description": "Filter based on the specified intervention identifiers.", "key": "intervention", "value": "" }, { "description": "Filter based on the specified identity identifiers.", "key": "identity", "value": "" }, { "description": "Filter based on the specified identity group identifiers.", "key": "identityGroup", "value": "" }, { "description": "Filter based on the specified channel identifiers.", "key": "source", "value": "" }, { "description": "Filter based on the specified thread identifiers.", "key": "thread", "value": "" }, { "description": "Filter based on the specified text(s). Provided multiple times, the values are ANDed.", "key": "text", "value": "" }, { "description": "Filter for specified status.", "key": "status", "value": "Replied" }, { "description": "Order results by specified field.", "key": "orderBy", "value": "-creationTime" }, { "description": "The token indicating the particular page of the result set to be retrieved.\nIf omitted the first page will be returned.\n", "key": "pageToken", "value": "" }, { "description": "The number of items per page. If provided value in the request\nis greater than a maximum, the maximum value is applied\n", "key": "perPage", "value": "100" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"records\": [\n {\n \"id\": \"\",\n \"attachments\": [\n {\n \"contentType\": \"\",\n \"creationTime\": \"\",\n \"embedded\": \"\",\n \"filename\": \"\",\n \"id\": \"\",\n \"public\": \"\",\n \"size\": \"\",\n \"lastModifiedTime\": \"\",\n \"uri\": \"\"\n },\n {\n \"contentType\": \"\",\n \"creationTime\": \"\",\n \"embedded\": \"\",\n \"filename\": \"\",\n \"id\": \"\",\n \"public\": \"\",\n \"size\": \"\",\n \"lastModifiedTime\": \"\",\n \"uri\": \"\"\n }\n ],\n \"authorIdentityId\": \"\",\n \"autoSubmitted\": \"\",\n \"body\": \"\",\n \"bodyFormatted\": {\n \"html\": \"\",\n \"text\": \"\"\n },\n \"bodyInputFormat\": \"Text\",\n \"categoryIds\": [\n \"\",\n \"\"\n ],\n \"creationTime\": \"\",\n \"createdFrom\": \"AutoSurvey\",\n \"creatorId\": \"\",\n \"inReplyToAuthorIdentityId\": \"\",\n \"inReplyToContentId\": \"\",\n \"interventionId\": \"\",\n \"language\": \"\",\n \"public\": true,\n \"published\": \"\",\n \"rating\": \"\",\n \"remotelyDeleted\": \"\",\n \"sourceId\": \"\",\n \"sourceType\": \"Messenger\",\n \"sourceUri\": \"\",\n \"status\": \"New\",\n \"synchronizationStatus\": \"\",\n \"synchronizationError\": \"\",\n \"threadId\": \"\",\n \"title\": \"\",\n \"type\": \"CarouselMessage\",\n \"lastModifiedTime\": \"\",\n \"capabilitiesSupported\": [\n \"\",\n \"\"\n ],\n \"contextData\": {\n \"adipisicing_f4\": \"\",\n \"adipisicing_e\": \"\"\n },\n \"foreignCategories\": [\n \"\",\n \"\"\n ]\n },\n {\n \"id\": \"\",\n \"attachments\": [\n {\n \"contentType\": \"\",\n \"creationTime\": \"\",\n \"embedded\": \"\",\n \"filename\": \"\",\n \"id\": \"\",\n \"public\": \"\",\n \"size\": \"\",\n \"lastModifiedTime\": \"\",\n \"uri\": \"\"\n },\n {\n \"contentType\": \"\",\n \"creationTime\": \"\",\n \"embedded\": \"\",\n \"filename\": \"\",\n \"id\": \"\",\n \"public\": \"\",\n \"size\": \"\",\n \"lastModifiedTime\": \"\",\n \"uri\": \"\"\n }\n ],\n \"authorIdentityId\": \"\",\n \"autoSubmitted\": \"\",\n \"body\": \"\",\n \"bodyFormatted\": {\n \"html\": \"\",\n \"text\": \"\"\n },\n \"bodyInputFormat\": \"Html\",\n \"categoryIds\": [\n \"\",\n \"\"\n ],\n \"creationTime\": \"\",\n \"createdFrom\": \"AutoResponseTrigger\",\n \"creatorId\": \"\",\n \"inReplyToAuthorIdentityId\": \"\",\n \"inReplyToContentId\": \"\",\n \"interventionId\": \"\",\n \"language\": \"\",\n \"public\": true,\n \"published\": \"\",\n \"rating\": \"\",\n \"remotelyDeleted\": \"\",\n \"sourceId\": \"\",\n \"sourceType\": \"Instagram\",\n \"sourceUri\": \"\",\n \"status\": \"Ignored\",\n \"synchronizationStatus\": \"\",\n \"synchronizationError\": \"\",\n \"threadId\": \"\",\n \"title\": \"\",\n \"type\": \"TemplateMessage\",\n \"lastModifiedTime\": \"\",\n \"capabilitiesSupported\": [\n \"\",\n \"\"\n ],\n \"contextData\": {\n \"ut_407\": \"\"\n },\n \"foreignCategories\": [\n \"\",\n \"\"\n ]\n }\n ],\n \"paging\": {\n \"perPage\": \"\",\n \"pageToken\": \"\",\n \"nextPageToken\": \"\",\n \"previousPageToken\": \"\",\n \"firstPageToken\": \"\"\n }\n}", "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "uid": "35240-e42ff8fb-1344-47ad-8f98-f64062afa058" }, { "id": "ed0ac324-1e37-4f16-883a-c3a3a7823c26", "name": "Error 400 on content creation", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents?intervention=&identity=&identityGroup=&source=&thread=&text=&status=Replied&orderBy=-creationTime&pageToken=&perPage=100", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents" ], "query": [ { "description": "Filter based on the specified intervention identifiers.", "key": "intervention", "value": "" }, { "description": "Filter based on the specified identity identifiers.", "key": "identity", "value": "" }, { "description": "Filter based on the specified identity group identifiers.", "key": "identityGroup", "value": "" }, { "description": "Filter based on the specified channel identifiers.", "key": "source", "value": "" }, { "description": "Filter based on the specified thread identifiers.", "key": "thread", "value": "" }, { "description": "Filter based on the specified text(s). Provided multiple times, the values are ANDed.", "key": "text", "value": "" }, { "description": "Filter for specified status.", "key": "status", "value": "Replied" }, { "description": "Order results by specified field.", "key": "orderBy", "value": "-creationTime" }, { "description": "The token indicating the particular page of the result set to be retrieved.\nIf omitted the first page will be returned.\n", "key": "pageToken", "value": "" }, { "description": "The number of items per page. If provided value in the request\nis greater than a maximum, the maximum value is applied\n", "key": "perPage", "value": "100" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"errors\": [\n {\n \"errorCode\": \"\",\n \"message\": \"\"\n }\n ]\n}", "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "uid": "35240-ed0ac324-1e37-4f16-883a-c3a3a7823c26" }, { "id": "c769f169-f94c-4bb4-bd63-97990c6d1eed", "name": "Error 422 on content list", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents?intervention=&identity=&identityGroup=&source=&thread=&text=&status=Replied&orderBy=-creationTime&pageToken=&perPage=100", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents" ], "query": [ { "description": "Filter based on the specified intervention identifiers.", "key": "intervention", "value": "" }, { "description": "Filter based on the specified identity identifiers.", "key": "identity", "value": "" }, { "description": "Filter based on the specified identity group identifiers.", "key": "identityGroup", "value": "" }, { "description": "Filter based on the specified channel identifiers.", "key": "source", "value": "" }, { "description": "Filter based on the specified thread identifiers.", "key": "thread", "value": "" }, { "description": "Filter based on the specified text(s). Provided multiple times, the values are ANDed.", "key": "text", "value": "" }, { "description": "Filter for specified status.", "key": "status", "value": "Replied" }, { "description": "Order results by specified field.", "key": "orderBy", "value": "-creationTime" }, { "description": "The token indicating the particular page of the result set to be retrieved.\nIf omitted the first page will be returned.\n", "key": "pageToken", "value": "" }, { "description": "The number of items per page. If provided value in the request\nis greater than a maximum, the maximum value is applied\n", "key": "perPage", "value": "100" } ] } }, "status": "Unprocessable Entity (WebDAV) (RFC 4918)", "code": 422, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"errors\": [\n {\n \"errorCode\": \"\",\n \"message\": \"\"\n }\n ]\n}", "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "uid": "35240-c769f169-f94c-4bb4-bd63-97990c6d1eed" } ], "createdAt": "2026-07-28T02:49:17.000Z", "updatedAt": "2026-07-28T02:49:17.000Z", "uid": "35240-f423fe94-54a3-4e59-a3cd-664447beed93" }, { "name": "Create Content", "id": "b515d1c9-6728-440f-962d-ae4402655961", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"authorIdentityId\": \"\",\n \"body\": \"\",\n \"inReplyToContentId\": \"\",\n \"public\": true,\n \"sourceId\": \"\",\n \"attachmentIds\": [\n \"\",\n \"\"\n ],\n \"title\": \"\",\n \"to\": [\n \"\",\n \"\"\n ],\n \"cc\": [\n \"\",\n \"\"\n ],\n \"bcc\": [\n \"\",\n \"\"\n ],\n \"templateName\": \"\",\n \"templateLanguage\": \"\",\n \"components\": [\n {\n \"type\": \"\",\n \"parameters\": [\n {\n \"type\": \"\",\n \"text\": \"\"\n },\n {\n \"type\": \"\",\n \"text\": \"\"\n }\n ]\n },\n {\n \"type\": \"\",\n \"parameters\": [\n {\n \"type\": \"\",\n \"text\": \"\"\n },\n {\n \"type\": \"\",\n \"text\": \"\"\n }\n ]\n }\n ],\n \"contextData\": {\n \"nostrud6\": \"\",\n \"aliquip_1\": \"\"\n },\n \"autoSubmitted\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents" ] }, "description": "Creates new content for use in discussions.\n\nThis request is used to reply to already-posted content or to initiate a discussion. If authorized, the\nauthenticated user will be used as the content author.\n\nContent will be created and pushed asynchronously to the channel. When the content is successfully pushed to\nthe channel, the Content.Exported event will be reported.\n\nThe account context of this request is determined by the RC Account Id associated with the access token provided\nin the Authorization header.\n\nReplying to customer content is usually possible unless the channel or conversation is read only. Composing\ncontent, on the contrary, depends on the channel itself.\n\n* The channel may not support it (and be purely reactive like Instagram, Messenger, etc.).\n\n* Some channels (usually public accounts like Twitter or Facebook pages) allow for the publishing of content\nwithout targeting specific individuals.\n\n* Some channels (usually non-public media) require specific targeting (phone number for SMS, email address\nfor email, customer_id, etc.) to be able to create content. This is channel-specific and detailed under the\ngeneric parameters.\n" }, "response": [ { "id": "8b0ae629-f576-4e8e-88a5-14e744ac73a3", "name": "Successful response.", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "body": { "mode": "raw", "raw": "{\n \"authorIdentityId\": \"\",\n \"body\": \"\",\n \"inReplyToContentId\": \"\",\n \"public\": true,\n \"sourceId\": \"\",\n \"attachmentIds\": [\n \"\",\n \"\"\n ],\n \"title\": \"\",\n \"to\": [\n \"\",\n \"\"\n ],\n \"cc\": [\n \"\",\n \"\"\n ],\n \"bcc\": [\n \"\",\n \"\"\n ],\n \"templateName\": \"\",\n \"templateLanguage\": \"\",\n \"components\": [\n {\n \"type\": \"\",\n \"parameters\": [\n {\n \"type\": \"\",\n \"text\": \"\"\n },\n {\n \"type\": \"\",\n \"text\": \"\"\n }\n ]\n },\n {\n \"type\": \"\",\n \"parameters\": [\n {\n \"type\": \"\",\n \"text\": \"\"\n },\n {\n \"type\": \"\",\n \"text\": \"\"\n }\n ]\n }\n ],\n \"contextData\": {\n \"nostrud6\": \"\",\n \"aliquip_1\": \"\"\n },\n \"autoSubmitted\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/cx/social-messaging/v1/contents", "host": [ "{{baseUrl}}" ], "path": [ "cx", "social-messaging", "v1", "contents" ] } }, "status": "Created", "code": 201, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"id\": \"\",\n \"attachments\": [\n {\n \"contentType\": \"\",\n \"creationTime\": \"\",\n \"embedded\": \"\",\n \"filename\": \"\",\n \"id\": \"\",\n \"public\": \"\",\n \"size\": \"\",\n \"lastModifiedTime\": \"\",\n \"uri\": \"\"\n },\n {\n \"contentType\": \"\",\n \"creationTime\": \"\",\n \"embedded\": \"\",\n \"filename\": \"\",\n \"id\": \"\",\n \"public\": \"\",\n \"size\": 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