# Support

## Documentation

- [Admin Quick Start: Managing Your Users in the Roghnu Data Portal](https://support.roghnu.com/kb/article/45/admin-quick-start-managing-your-users-in-the-roghnu-data-portal.md): Before you startUser management lives in the Roghnu Data Portal.
- [Advanced Data Interactions in the Power BI Service](https://support.roghnu.com/kb/article/34/advanced-data-interactions-in-the-power-bi-service.md): After reports have been published to the Power BI Service, there are various ways you can interact with visuals and the underlying data model: from sharing visuals in a PowerPoint slide to pinning select visuals from multiple pages and files to a single dashboard.
- [FAQ: Data Portal Core](https://support.roghnu.com/kb/article/24/faq-data-portal-core.md): DATA PORTAL CORE What is the Data Vault? The Roghnu Data Vault includes a single Microsoft SQL Server database for each client that stores all their source application data.
- [Power BI: Data Gateway Information](https://support.roghnu.com/kb/article/31/power-bi-data-gateway-information.md): Set up and manage on-premises data gateways for secure Power BI and Microsoft cloud access. Includes install steps, tips, and maintenance guidance.
- [Consolidations in Sage Intacct](https://support.roghnu.com/kb/article/47/consolidations-in-sage-intacct.md): In Sage Intacct, when you run consolidations after month-end, there are 2 options available: Update consolidation with net changes (recommended) Delete and re-consolidate We have identified an issue in our refresh process that if you choose option 2 “Delete and re-consolidate”, It creates the new entry in the Data Warehouse, but it does not delete the original entry.
- [FAQ: Sage Intacct](https://support.roghnu.com/kb/article/28/faq-sage-intacct.md): SAGE INTACCT FREQUENTLY ASKED QUESTIONS Do we need to have a Developer License? Yes.
- [Roghnu Data Portal: VPN Connection Guide](https://support.roghnu.com/kb/article/15/roghnu-data-portal-vpn-connection-guide.md): Learn how to securely connect to the VPN using FortiClient. Follow our step-by-step guide for MFA setup and VPN connection verification.
- [FAQ: Sage Intacct to Data Vault Subscription Data Refresh](https://support.roghnu.com/kb/article/26/faq-sage-intacct-to-data-vault-subscription-data-refresh.md): SAGE INTACCT TO DATA VAULT SUBSCRIPTION DATA REFRESH TIMING / FREQUENCY Below includes our commonly asked questions and the corresponding answer for the Sage Intacct to Data Vault integration.
- [How to Conduct A Manual Refresh for Sage Intacct Data in the Roghnu Data Portal](https://support.roghnu.com/kb/article/16/how-to-conduct-a-manual-refresh-for-sage-intacct-data-in-the-roghnu-data-portal.md): Learn how to manually refresh Sage Intacct data in the Roghnu Data Portal. Step-by-step guide for on-demand updates and historical data reloads.
- [How To Set Up Your Sage Intacct Sender ID (new)](https://support.roghnu.com/kb/article/44/how-to-set-up-your-sage-intacct-sender-id-new.md): How To Set Up Your Sage Intacct Sender IDThis guide will walk you through the process of setting up your Sage Intacct sender ID for the Sage Intacct to Data Vault integration using the Roghnu Data Portal.
- [Enable Auditing of Subledger Transactions](https://support.roghnu.com/kb/article/36/enable-auditing-of-subledger-transactions.md): Because you have the ability to delete subledger transactions in Sage Intacct, enabling this setting ensures that all deleted subledger transactions are fully recorded in the General Ledger audit trail.
- [Customizing Sage Intacct](https://support.roghnu.com/kb/article/6/customizing-sage-intacct.md): Did you know you can customize things on Sage Intacct to make it more efficient for you? Here some of the most popular things that you change to better match how you use Sage Intacct.
- [Onboarding: Roghnu Power BI Analytics for Sage Intacct](https://support.roghnu.com/kb/article/32/onboarding-roghnu-power-bi-analytics-for-sage-intacct.md): Step-by-step onboarding guide for Roghnu Analytics for Sage Intacct: access .pbix files, set up Power BI workspaces, and publish reports with ease.
- [Shared Service Users (Spreadsheet Server, BI Tools, and Similar)](https://support.roghnu.com/kb/article/50/shared-service-users-spreadsheet-server-bi-tools-and-similar.md): When this appliesYour team may need a dedicated Data Warehouse login for a shared tool or server — for example:Spreadsheet Server connecting to your Roghnu Data WarehouseA Power BI gateway or on-prem reporting serviceAnother integration that needs SQL credentials tied to a portal/Okta identityRecommended approach: dedicated email your company controlsEach Data Portal user needs a unique email address.
- [How to Set Up VPN Access](https://support.roghnu.com/kb/article/20/how-to-set-up-vpn-access.md): VPN Access Setup Instructions Summary Steps Obtain User ID and Password from Roghnu Download FortiClient VPN Configure FortiClient Console Validate your VPN Connection Success Step 1: Obtain Access Credentials Your Roghnu access credentials are provided through a secure encrypted email.
- [FAQ: Sage Intacct to Data Vault Subscription General](https://support.roghnu.com/kb/article/25/faq-sage-intacct-to-data-vault-subscription-general.md): SAGE INTACCT TO DATA VAULT SUBSCRIPTION Below includes our commonly asked questions and the corresponding answer for the Sage Intacct to Data Vault integration.
- [Getting Started with a SQL Client](https://support.roghnu.com/kb/article/41/getting-started-with-a-sql-client.md): SQL Client Setup and Use What Is a SQL Client? A SQL client is a software application used to connect to a database and run SQL queries.
- [Configure Your Sage Intacct Connection in the Roghnu Data Portal](https://support.roghnu.com/kb/article/43/configure-your-sage-intacct-connection-in-the-roghnu-data-portal.md): This guide walks you through setting up your Sage Intacct sender ID for the Sage Intacct to Data Vault integration using the Roghnu Data Portal.
- [FAQ: On-boarding](https://support.roghnu.com/kb/article/29/faq-on-boarding.md): How long does it take to onboard a new client? Generally, it can take anywhere from 3 to 7 days to set up and load a client’s historical data into the Data Vault.
- [Basic Navigation for Sage Intacct](https://support.roghnu.com/kb/article/7/basic-navigation-for-sage-intacct.md): New to Sage Intacct and want to learn the basics on how to navigate around the system? Well, this video is perfect for you! We will take a look at the basics of just moving around the Sage Intacct platform.
- [FAQ: Client Computer / Network Questions](https://support.roghnu.com/kb/article/27/faq-client-computer--network-questions.md): Client Computer / Network Questions What is a VPN? A virtual private network (VPN) is a mechanism for creating a secure connection between a computing device and a computer network, or between two networks, using an unsecure communication medium such as the public Internet.
- [Four Easy Ways to Reduce the Size and Improve the Performance of Your PBIX File](https://support.roghnu.com/kb/article/42/four-easy-ways-to-reduce-the-size-and-improve-the-performance-of-your-pbix-file.md): Power BI files can quickly become large and slow if development best practices aren’t followed.
- [FAQ: Using Your Data](https://support.roghnu.com/kb/article/30/faq-using-your-data.md): USING YOUR DATA FREQUENTLY ASKED QUESTIONS Can I access the data in excel? Yes, Users must be connected to the Roghnu Forti Client VPN and can then access their data directly using the SQL Server connection or ODBC connection in Excel.
- [Protecting Sage Intacct Developer Credentials](https://support.roghnu.com/kb/article/38/protecting-sage-intacct-developer-credentials.md): Safeguarding your authentication credentials for Sage Intacct APIs is fundamental to integration security and operational continuity.
- [Adding additional objects or fields to an intacct sync](https://support.roghnu.com/kb/article/33/adding-additional-objects-or-fields-to-an-intacct-sync.md): Adding ObjectsNavigate to Intacct ObjectsSelect the client companySelect the object that you wantClick process Updating an ObjectUpdate an object to find fields that have been added since the object was added.