{
  "opencollection": "1.0.0",
  "info": {
    "name": "ServiceNow Contact API",
    "version": "Zurich"
  },
  "request": {
    "auth": {
      "type": "basic",
      "username": "{{username}}",
      "password": "{{password}}"
    }
  },
  "items": [
    {
      "info": {
        "name": "Contact",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Servicenow Retrieve Contacts",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://{instance}.servicenow.com/api/now/contact",
            "params": [
              {
                "name": "sysparm_query",
                "value": "caller_id=javascript:gs.getUserID()^active=true",
                "type": "query",
                "description": "Encoded query used to filter the result set. Supports order by using ORDERBY and ORDERBYDESC clauses."
              },
              {
                "name": "sysparm_limit",
                "value": "10",
                "type": "query",
                "description": "Maximum number of records to return"
              },
              {
                "name": "sysparm_offset",
                "value": "10",
                "type": "query",
                "description": "Starting record index for pagination (do not pass negative numbers)"
              }
            ]
          },
          "docs": "Retrieves a specified set of Customer Service Management (CSM) contacts."
        },
        {
          "info": {
            "name": "Servicenow Create a Contact",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://{instance}.servicenow.com/api/now/contact",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Creates a new Customer Service Management (CSM) contact.\n\nYou can also create a social media profile for the contact by specifying:\n- social_channel\n- social_handle\n- social_handle_url\n\n**Warning**: This endpoint does not perform parameter validation. Misspelled or invalid parameters are ignored without warning.\n"
        },
        {
          "info": {
            "name": "Servicenow Retrieve a Specific Contact",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://{instance}.servicenow.com/api/now/contact/:id",
            "params": [
              {
                "name": "id",
                "value": "abc123",
                "type": "path",
                "description": "Sys_id of the contact to retrieve"
              }
            ]
          },
          "docs": "Retrieves the specified Customer Service Management (CSM) contact."
        }
      ]
    }
  ],
  "bundled": true
}