{
  "info": {
    "_postman_id": "5d85d662-a291-4943-9827-1becb0f5de6d",
    "name": "ServiceNow Contact API",
    "description": "The Contact API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) contact records.\n\nIn addition, you can generate new social media profile records when creating a contact.\n\nThe Contact API requires the Customer Service plugin (com.sn_customerservice) and is provided within the now namespace.\n\n**Authentication**: Users need the `csm_ws_integration` role for full API access.\n\n\nContact Support:\n Name: ServiceNow",
    "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json",
    "createdAt": "2026-06-05T15:17:30.000Z",
    "updatedAt": "2026-06-05T15:17:30.000Z",
    "lastUpdatedBy": "35240",
    "uid": "35240-5d85d662-a291-4943-9827-1becb0f5de6d"
  },
  "item": [
    {
      "name": "contact",
      "item": [
        {
          "name": "{id}",
          "item": [
            {
              "name": "Servicenow Retrieve a Specific Contact",
              "id": "ea84132b-4f24-49f0-af71-4d8b3dfc79a4",
              "protocolProfileBehavior": {
                "disableBodyPruning": true
              },
              "request": {
                "method": "GET",
                "header": [
                  {
                    "key": "Accept",
                    "value": "application/json"
                  }
                ],
                "url": {
                  "raw": "{{baseUrl}}/contact/:id",
                  "host": [
                    "{{baseUrl}}"
                  ],
                  "path": [
                    "contact",
                    ":id"
                  ],
                  "variable": [
                    {
                      "id": "24689d18-e06b-427b-b7a8-54a25776a5a8",
                      "key": "id",
                      "value": "<string>",
                      "description": "(Required) Sys_id of the contact to retrieve"
                    }
                  ]
                },
                "description": "Retrieves the specified Customer Service Management (CSM) contact."
              },
              "response": [
                {
                  "id": "c7f73a7e-5f76-4812-a6f4-12ecf569499c",
                  "name": "Successful. The request was successfully processed.",
                  "originalRequest": {
                    "method": "GET",
                    "header": [
                      {
                        "key": "Accept",
                        "value": "application/json"
                      },
                      {
                        "description": "Added as a part of security scheme: basic",
                        "key": "Authorization",
                        "value": "Basic <credentials>"
                      }
                    ],
                    "url": {
                      "raw": "{{baseUrl}}/contact/:id",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "contact",
                        ":id"
                      ],
                      "variable": [
                        {
                          "key": "id"
                        }
                      ]
                    }
                  },
                  "status": "OK",
                  "code": 200,
                  "_postman_previewlanguage": "json",
                  "header": [
                    {
                      "key": "Content-Type",
                      "value": "application/json"
                    }
                  ],
                  "cookie": [],
                  "responseTime": null,
                  "body": "{\n  \"result\": {\n    \"sys_id\": \"<string>\",\n    \"name\": \"<string>\",\n    \"first_name\": \"<string>\",\n    \"middle_name\": \"<string>\",\n    \"last_name\": \"<string>\",\n    \"user_name\": \"<string>\",\n    \"email\": \"<string>\",\n    \"phone\": \"<string>\",\n    \"mobile_phone\": \"<string>\",\n    \"home_phone\": \"<string>\",\n    \"title\": \"<string>\",\n    \"employee_number\": \"<string>\",\n    \"company\": \"<string>\",\n    \"account\": \"<string>\",\n    \"department\": \"<string>\",\n    \"manager\": \"<string>\",\n    \"location\": \"<string>\",\n    \"building\": \"<string>\",\n    \"street\": \"<string>\",\n    \"city\": \"<string>\",\n    \"state\": \"<string>\",\n    \"zip\": \"<string>\",\n    \"country\": \"<string>\",\n    \"active\": true,\n    \"vip\": false,\n    \"locked_out\": false,\n    \"web_service_access_only\": false,\n    \"internal_integration_user\": false,\n    \"enable_multifactor_authn\": false,\n    \"geolocation_tracked\": false,\n    \"notification\": 2,\n    \"calendar_integration\": 1,\n    \"failed_attempts\": \"<integer>\",\n    \"latitude\": \"<float>\",\n    \"longitude\": \"<float>\",\n    \"time_zone\": \"<string>\",\n    \"date_format\": \"mm-dd-yyyy\",\n    \"time_format\": \"hh:mm:ss a\",\n    \"preferred_language\": \"<string>\",\n    \"gender\": \"<string>\",\n    \"photo\": \"<string>\",\n    \"introduction\": \"<string>\",\n    \"source\": \"<string>\",\n    \"roles\": \"<string>\",\n    \"cost_center\": \"<string>\",\n    \"schedule\": \"<string>\",\n    \"time_sheet_policy\": \"<string>\",\n    \"default_perspective\": \"<string>\",\n    \"ldap_server\": \"<string>\",\n    \"agent_status\": \"On site\",\n    \"on_schedule\": \"on_time\",\n    \"edu_status\": \"faculty\",\n    \"last_login\": \"<date>\",\n    \"last_login_time\": \"<dateTime>\",\n    \"last_login_device\": \"<string>\",\n    \"last_position_update\": \"<dateTime>\",\n    \"sys_class_name\": \"<string>\",\n    \"sys_created_by\": \"<string>\",\n    \"sys_created_on\": \"<dateTime>\",\n    \"sys_updated_by\": \"<string>\",\n    \"sys_updated_on\": \"<dateTime>\",\n    \"sys_mod_count\": \"<integer>\",\n    \"sys_domain\": \"<string>\",\n    \"sys_domain_path\": \"/\",\n    \"sys_tags\": \"<string>\"\n  }\n}",
                  "createdAt": "2026-06-05T15:17:30.000Z",
                  "updatedAt": "2026-06-05T15:17:30.000Z",
                  "uid": "35240-c7f73a7e-5f76-4812-a6f4-12ecf569499c"
                },
                {
                  "id": "90681e07-011a-44f5-9f41-0c9c87ee8484",
                  "name": "Unauthorized",
                  "originalRequest": {
                    "method": "GET",
                    "header": [
                      {
                        "key": "Accept",
                        "value": "application/json"
                      },
                      {
                        "description": "Added as a part of security scheme: basic",
                        "key": "Authorization",
                        "value": "Basic <credentials>"
                      }
                    ],
                    "url": {
                      "raw": "{{baseUrl}}/contact/:id",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "contact",
                        ":id"
                      ],
                      "variable": [
                        {
                          "key": "id"
                        }
                      ]
                    }
                  },
                  "status": "Unauthorized",
                  "code": 401,
                  "_postman_previewlanguage": "json",
                  "header": [
                    {
                      "key": "Content-Type",
                      "value": "application/json"
                    }
                  ],
                  "cookie": [],
                  "responseTime": null,
                  "body": "{\n  \"error\": {\n    \"message\": \"<string>\",\n    \"detail\": \"<string>\"\n  }\n}",
                  "createdAt": "2026-06-05T15:17:30.000Z",
                  "updatedAt": "2026-06-05T15:17:30.000Z",
                  "uid": "35240-90681e07-011a-44f5-9f41-0c9c87ee8484"
                },
                {
                  "id": "0e02381a-72d8-4047-8174-c53890aa2f88",
                  "name": "Not found. Could be due to:\n- Requested contact doesn't exist\n- User doesn't have access to the contact\n",
                  "originalRequest": {
                    "method": "GET",
                    "header": [
                      {
                        "key": "Accept",
                        "value": "application/json"
                      },
                      {
                        "description": "Added as a part of security scheme: basic",
                        "key": "Authorization",
                        "value": "Basic <credentials>"
                      }
                    ],
                    "url": {
                      "raw": "{{baseUrl}}/contact/:id",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "contact",
                        ":id"
                      ],
                      "variable": [
                        {
                          "key": "id"
                        }
                      ]
                    }
                  },
                  "status": "Not Found",
                  "code": 404,
                  "_postman_previewlanguage": "json",
                  "header": [
                    {
                      "key": "Content-Type",
                      "value": "application/json"
                    }
                  ],
                  "cookie": [],
                  "responseTime": null,
                  "body": "{\n  \"error\": {\n    \"message\": \"<string>\",\n    \"detail\": \"<string>\"\n  }\n}",
                  "createdAt": "2026-06-05T15:17:30.000Z",
                  "updatedAt": "2026-06-05T15:17:30.000Z",
                  "uid": "35240-0e02381a-72d8-4047-8174-c53890aa2f88"
                },
                {
                  "id": "dd40bf57-a571-4c62-90b7-17d5010acade",
                  "name": "Internal server error",
                  "originalRequest": {
                    "method": "GET",
                    "header": [
                      {
                        "key": "Accept",
                        "value": "application/json"
                      },
                      {
                        "description": "Added as a part of security scheme: basic",
                        "key": "Authorization",
                        "value": "Basic <credentials>"
                      }
                    ],
                    "url": {
                      "raw": "{{baseUrl}}/contact/:id",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "contact",
                        ":id"
                      ],
                      "variable": [
                        {
                          "key": "id"
                        }
                      ]
                    }
                  },
                  "status": "Internal Server Error",
                  "code": 500,
                  "_postman_previewlanguage": "json",
                  "header": [
                    {
                      "key": "Content-Type",
                      "value": "application/json"
                    }
                  ],
                  "cookie": [],
                  "responseTime": null,
                  "body": "{\n  \"error\": {\n    \"message\": \"<string>\",\n    \"detail\": \"<string>\"\n  }\n}",
                  "createdAt": "2026-06-05T15:17:30.000Z",
                  "updatedAt": "2026-06-05T15:17:30.000Z",
                  "uid": "35240-dd40bf57-a571-4c62-90b7-17d5010acade"
                }
              ],
              "createdAt": "2026-06-05T15:17:30.000Z",
              "updatedAt": "2026-06-05T15:17:30.000Z",
              "uid": "35240-ea84132b-4f24-49f0-af71-4d8b3dfc79a4"
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          ],
          "id": "b89f9fff-453d-4a5a-8b42-bf46b713e47e",
          "createdAt": "2026-06-05T15:17:30.000Z",
          "updatedAt": "2026-06-05T15:17:30.000Z",
          "uid": "35240-b89f9fff-453d-4a5a-8b42-bf46b713e47e"
        },
        {
          "name": "Servicenow Retrieve Contacts",
          "id": "2907b49d-3d1f-4ac1-a168-0e546bbacadb",
          "protocolProfileBehavior": {
            "disableBodyPruning": true
          },
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/contact?sysparm_query=<string>&sysparm_limit=10&sysparm_offset=0",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "contact"
              ],
              "query": [
                {
                  "description": "Encoded query used to filter the result set. Supports order by using ORDERBY and ORDERBYDESC clauses.",
                  "key": "sysparm_query",
                  "value": "<string>"
                },
                {
                  "description": "Maximum number of records to return",
                  "key": "sysparm_limit",
                  "value": "10"
                },
                {
                  "description": "Starting record index for pagination (do not pass negative numbers)",
                  "key": "sysparm_offset",
                  "value": "0"
                }
              ]
            },
            "description": "Retrieves a specified set of Customer Service Management (CSM) contacts."
          },
          "response": [
            {
              "id": "1ed369e0-631c-45e5-964f-5976a69058b2",
              "name": "Successful. The request was successfully processed.",
              "originalRequest": {
                "method": "GET",
                "header": [
                  {
                    "key": "Accept",
                    "value": "application/json"
                  },
                  {
                    "description": "Added as a part of security scheme: basic",
                    "key": "Authorization",
                    "value": "Basic <credentials>"
                  }
                ],
                "url": {
                  "raw": "{{baseUrl}}/contact?sysparm_query=<string>&sysparm_limit=10&sysparm_offset=0",
                  "host": [
                    "{{baseUrl}}"
                  ],
                  "path": [
                    "contact"
                  ],
                  "query": [
                    {
                      "description": "Encoded query used to filter the result set. Supports order by using ORDERBY and ORDERBYDESC clauses.",
                      "key": "sysparm_query",
                      "value": "<string>"
                    },
                    {
                      "description": "Maximum number of records to return",
                      "key": "sysparm_limit",
                      "value": "10"
                    },
                    {
                      "description": "Starting record index for pagination (do not pass negative numbers)",
                      "key": "sysparm_offset",
                      "value": "0"
                    }
                  ]
                }
              },
              "status": "OK",
              "code": 200,
              "_postman_previewlanguage": "json",
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
                }
              ],
              "cookie": [],
              "responseTime": null,
              "body": "{\n  \"result\": [\n    {\n      \"sys_id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"first_name\": \"<string>\",\n      \"middle_name\": \"<string>\",\n      \"last_name\": \"<string>\",\n      \"user_name\": \"<string>\",\n      \"email\": \"<string>\",\n      \"phone\": \"<string>\",\n      \"mobile_phone\": \"<string>\",\n      \"home_phone\": \"<string>\",\n      \"title\": \"<string>\",\n      \"employee_number\": \"<string>\",\n      \"company\": \"<string>\",\n      \"account\": \"<string>\",\n      \"department\": \"<string>\",\n      \"manager\": \"<string>\",\n      \"location\": \"<string>\",\n      \"building\": \"<string>\",\n      \"street\": \"<string>\",\n      \"city\": \"<string>\",\n      \"state\": \"<string>\",\n      \"zip\": \"<string>\",\n      \"country\": \"<string>\",\n      \"active\": true,\n      \"vip\": false,\n      \"locked_out\": false,\n      \"web_service_access_only\": false,\n      \"internal_integration_user\": false,\n      \"enable_multifactor_authn\": false,\n      \"geolocation_tracked\": false,\n      \"notification\": 2,\n      \"calendar_integration\": 1,\n      \"failed_attempts\": \"<integer>\",\n      \"latitude\": \"<float>\",\n      \"longitude\": \"<float>\",\n      \"time_zone\": \"<string>\",\n      \"date_format\": \"dd.mm.yyyy\",\n      \"time_format\": \"hh.mm.ss a\",\n      \"preferred_language\": \"<string>\",\n      \"gender\": \"<string>\",\n      \"photo\": \"<string>\",\n      \"introduction\": \"<string>\",\n      \"source\": \"<string>\",\n      \"roles\": \"<string>\",\n      \"cost_center\": \"<string>\",\n      \"schedule\": \"<string>\",\n      \"time_sheet_policy\": \"<string>\",\n      \"default_perspective\": \"<string>\",\n      \"ldap_server\": \"<string>\",\n      \"agent_status\": \"On site\",\n      \"on_schedule\": \"behind_30to60\",\n      \"edu_status\": \"faculty\",\n      \"last_login\": \"<date>\",\n      \"last_login_time\": \"<dateTime>\",\n      \"last_login_device\": \"<string>\",\n      \"last_position_update\": \"<dateTime>\",\n      \"sys_class_name\": \"<string>\",\n      \"sys_created_by\": \"<string>\",\n      \"sys_created_on\": \"<dateTime>\",\n      \"sys_updated_by\": \"<string>\",\n      \"sys_updated_on\": \"<dateTime>\",\n      \"sys_mod_count\": \"<integer>\",\n      \"sys_domain\": \"<string>\",\n      \"sys_domain_path\": \"/\",\n      \"sys_tags\": \"<string>\"\n    },\n    {\n      \"sys_id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"first_name\": \"<string>\",\n      \"middle_name\": \"<string>\",\n      \"last_name\": \"<string>\",\n      \"user_name\": \"<string>\",\n      \"email\": \"<string>\",\n      \"phone\": \"<string>\",\n      \"mobile_phone\": \"<string>\",\n      \"home_phone\": \"<string>\",\n      \"title\": \"<string>\",\n      \"employee_number\": \"<string>\",\n      \"company\": \"<string>\",\n      \"account\": \"<string>\",\n      \"department\": \"<string>\",\n      \"manager\": \"<string>\",\n      \"location\": \"<string>\",\n      \"building\": \"<string>\",\n      \"street\": \"<string>\",\n      \"city\": \"<string>\",\n      \"state\": \"<string>\",\n      \"zip\": \"<string>\",\n      \"country\": \"<string>\",\n      \"active\": true,\n      \"vip\": false,\n      \"locked_out\": false,\n      \"web_service_access_only\": false,\n      \"internal_integration_user\": false,\n      \"enable_multifactor_authn\": false,\n      \"geolocation_tracked\": false,\n      \"notification\": 2,\n      \"calendar_integration\": 1,\n      \"failed_attempts\": \"<integer>\",\n      \"latitude\": \"<float>\",\n      \"longitude\": \"<float>\",\n      \"time_zone\": \"<string>\",\n      \"date_format\": \"mm-dd-yyyy\",\n      \"time_format\": \"hh.mm.ss a\",\n      \"preferred_language\": \"<string>\",\n      \"gender\": \"<string>\",\n      \"photo\": \"<string>\",\n      \"introduction\": \"<string>\",\n      \"source\": \"<string>\",\n      \"roles\": \"<string>\",\n      \"cost_center\": \"<string>\",\n      \"schedule\": \"<string>\",\n      \"time_sheet_policy\": \"<string>\",\n      \"default_perspective\": \"<string>\",\n      \"ldap_server\": \"<string>\",\n      \"agent_status\": \"On break\",\n      \"on_schedule\": \"behind_30to60\",\n      \"edu_status\": \"faculty\",\n      \"last_login\": \"<date>\",\n      \"last_login_time\": \"<dateTime>\",\n      \"last_login_device\": \"<string>\",\n      \"last_position_update\": \"<dateTime>\",\n      \"sys_class_name\": \"<string>\",\n      \"sys_created_by\": \"<string>\",\n      \"sys_created_on\": \"<dateTime>\",\n      \"sys_updated_by\": \"<string>\",\n      \"sys_updated_on\": \"<dateTime>\",\n      \"sys_mod_count\": \"<integer>\",\n      \"sys_domain\": \"<string>\",\n      \"sys_domain_path\": \"/\",\n      \"sys_tags\": \"<string>\"\n    }\n  ]\n}",
              "createdAt": "2026-06-05T15:17:30.000Z",
              "updatedAt": "2026-06-05T15:17:30.000Z",
              "uid": "35240-1ed369e0-631c-45e5-964f-5976a69058b2"
            },
            {
              "id": "61e8284b-6499-465c-8601-dd18697f8ff2",
              "name": "Internal server error",
              "originalRequest": {
                "method": "GET",
                "header": [
                  {
                    "key": "Accept",
                    "value": "application/json"
                  },
                  {
                    "description": "Added as a part of security scheme: basic",
                    "key": "Authorization",
                    "value": "Basic <credentials>"
                  }
                ],
                "url": {
                  "raw": "{{baseUrl}}/contact?sysparm_query=<string>&sysparm_limit=10&sysparm_offset=0",
                  "host": [
                    "{{baseUrl}}"
                  ],
                  "path": [
                    "contact"
                  ],
                  "query": [
                    {
                      "description": "Encoded query used to filter the result set. Supports order by using ORDERBY and ORDERBYDESC clauses.",
                      "key": "sysparm_query",
                      "value": "<string>"
                    },
                    {
                      "description": "Maximum number of records to return",
                      "key": "sysparm_limit",
                      "value": "10"
                    },
                    {
                      "description": "Starting record index for pagination (do not pass negative numbers)",
                      "key": "sysparm_offset",
                      "value": "0"
                    }
                  ]
                }
              },
              "status": "Internal Server Error",
              "code": 500,
              "_postman_previewlanguage": "json",
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
                }
              ],
              "cookie": [],
              "responseTime": null,
              "body": "{\n  \"error\": {\n    \"message\": \"<string>\",\n    \"detail\": \"<string>\"\n  }\n}",
              "createdAt": "2026-06-05T15:17:30.000Z",
              "updatedAt": "2026-06-05T15:17:30.000Z",
              "uid": "35240-61e8284b-6499-465c-8601-dd18697f8ff2"
            }
          ],
          "createdAt": "2026-06-05T15:17:30.000Z",
          "updatedAt": "2026-06-05T15:17:30.000Z",
          "uid": "35240-2907b49d-3d1f-4ac1-a168-0e546bbacadb"
        },
        {
          "name": "Servicenow Create a Contact",
          "id": "0b30ec9b-38bd-4ae8-b139-20eb5abb28e1",
          "protocolProfileBehavior": {
            "disableBodyPruning": true
          },
          "request": {
            "method": "POST",
            "header": [
              {
                "key": "Content-Type",
                "value": "application/json"
              },
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "body": {
              "mode": "raw",
              "raw": "{\n  \"name\": \"<string>\",\n  \"first_name\": \"<string>\",\n  \"middle_name\": \"<string>\",\n  \"last_name\": \"<string>\",\n  \"user_name\": \"<string>\",\n  \"email\": \"<string>\",\n  \"phone\": \"<string>\",\n  \"mobile_phone\": \"<string>\",\n  \"home_phone\": \"<string>\",\n  \"title\": \"<string>\",\n  \"employee_number\": \"<string>\",\n  \"company\": \"<string>\",\n  \"account\": \"<string>\",\n  \"department\": \"<string>\",\n  \"manager\": \"<string>\",\n  \"location\": \"<string>\",\n  \"building\": \"<string>\",\n  \"street\": \"<string>\",\n  \"city\": \"<string>\",\n  \"state\": \"<string>\",\n  \"zip\": \"<string>\",\n  \"country\": \"<string>\",\n  \"active\": true,\n  \"vip\": false,\n  \"locked_out\": false,\n  \"web_service_access_only\": false,\n  \"internal_integration_user\": false,\n  \"enable_multifactor_authn\": false,\n  \"geolocation_tracked\": false,\n  \"notification\": 2,\n  \"calendar_integration\": 1,\n  \"failed_attempts\": \"<integer>\",\n  \"latitude\": \"<float>\",\n  \"longitude\": \"<float>\",\n  \"time_zone\": \"<string>\",\n  \"date_format\": \"dd-mm-yyyy\",\n  \"time_format\": \"HH.mm.ss\",\n  \"preferred_language\": \"<string>\",\n  \"gender\": \"<string>\",\n  \"photo\": \"<string>\",\n  \"introduction\": \"<string>\",\n  \"source\": \"<string>\",\n  \"roles\": \"<string>\",\n  \"cost_center\": \"<string>\",\n  \"schedule\": \"<string>\",\n  \"time_sheet_policy\": \"<string>\",\n  \"default_perspective\": \"<string>\",\n  \"ldap_server\": \"<string>\",\n  \"agent_status\": \"Off work\",\n  \"on_schedule\": \"behind_30to60\",\n  \"edu_status\": \"faculty\",\n  \"last_login_time\": \"<dateTime>\",\n  \"last_login_device\": \"<string>\",\n  \"social_channel\": \"<string>\",\n  \"social_handle\": \"<string>\",\n  \"social_handle_url\": \"<string>\"\n}",
              "options": {
                "raw": {
                  "headerFamily": "json",
                  "language": "json"
                }
              }
            },
            "url": {
              "raw": "{{baseUrl}}/contact",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "contact"
              ]
            },
            "description": "Creates a new Customer Service Management (CSM) contact.\n\nYou can also create a social media profile for the contact by specifying:\n- social_channel\n- social_handle\n- social_handle_url\n\n**Warning**: This endpoint does not perform parameter validation. Misspelled or invalid parameters are ignored without warning.\n"
          },
          "response": [
            {
              "id": "c666c1ad-5acb-4aca-85ff-4d762768dbc0",
              "name": "New contact record was successfully created",
              "originalRequest": {
                "method": "POST",
                "header": [
                  {
                    "key": "Content-Type",
                    "value": "application/json"
                  },
                  {
                    "key": "Accept",
                    "value": "application/json"
                  },
                  {
                    "description": "Added as a part of security scheme: basic",
                    "key": "Authorization",
                    "value": "Basic <credentials>"
                  }
                ],
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                  "options": {
                    "raw": {
                      "headerFamily": "json",
                      "language": "json"
                    }
                  }
                },
                "url": {
                  "raw": "{{baseUrl}}/contact",
                  "host": [
                    "{{baseUrl}}"
                  ],
                  "path": [
                    "contact"
                  ]
                }
              },
              "status": "Created",
              "code": 201,
              "_postman_previewlanguage": "json",
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
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              ],
              "cookie": [],
              "responseTime": null,
              "body": "{\n  \"result\": \"<string>\"\n}",
              "createdAt": "2026-06-05T15:17:30.000Z",
              "updatedAt": "2026-06-05T15:17:30.000Z",
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            {
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              "originalRequest": {
                "method": "POST",
                "header": [
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                    "key": "Content-Type",
                    "value": "application/json"
                  },
                  {
                    "key": "Accept",
                    "value": "application/json"
                  },
                  {
                    "description": "Added as a part of security scheme: basic",
                    "key": "Authorization",
                    "value": "Basic <credentials>"
                  }
                ],
                "body": {
                  "mode": "raw",
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                  "options": {
                    "raw": {
                      "headerFamily": "json",
                      "language": "json"
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                },
                "url": {
                  "raw": "{{baseUrl}}/contact",
                  "host": [
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                  ],
                  "path": [
                    "contact"
                  ]
                }
              },
              "status": "Bad Request",
              "code": 400,
              "_postman_previewlanguage": "json",
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
                }
              ],
              "cookie": [],
              "responseTime": null,
              "body": "{\n  \"error\": {\n    \"message\": \"<string>\",\n    \"detail\": \"<string>\"\n  }\n}",
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            },
            {
              "id": "de1d0c17-812d-42c3-8edf-684b46587930",
              "name": "Unauthorized",
              "originalRequest": {
                "method": "POST",
                "header": [
                  {
                    "key": "Content-Type",
                    "value": "application/json"
                  },
                  {
                    "key": "Accept",
                    "value": "application/json"
                  },
                  {
                    "description": "Added as a part of security scheme: basic",
                    "key": "Authorization",
                    "value": "Basic <credentials>"
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                ],
                "body": {
                  "mode": "raw",
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                  "options": {
                    "raw": {
                      "headerFamily": "json",
                      "language": "json"
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                },
                "url": {
                  "raw": "{{baseUrl}}/contact",
                  "host": [
                    "{{baseUrl}}"
                  ],
                  "path": [
                    "contact"
                  ]
                }
              },
              "status": "Unauthorized",
              "code": 401,
              "_postman_previewlanguage": "json",
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
                }
              ],
              "cookie": [],
              "responseTime": null,
              "body": "{\n  \"error\": {\n    \"message\": \"<string>\",\n    \"detail\": \"<string>\"\n  }\n}",
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              "updatedAt": "2026-06-05T15:17:30.000Z",
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            },
            {
              "id": "638eee72-4d72-4b90-b790-dddb4d92b8b8",
              "name": "Internal server error",
              "originalRequest": {
                "method": "POST",
                "header": [
                  {
                    "key": "Content-Type",
                    "value": "application/json"
                  },
                  {
                    "key": "Accept",
                    "value": "application/json"
                  },
                  {
                    "description": "Added as a part of security scheme: basic",
                    "key": "Authorization",
                    "value": "Basic <credentials>"
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                ],
                "body": {
                  "mode": "raw",
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                  "options": {
                    "raw": {
                      "headerFamily": "json",
                      "language": "json"
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                },
                "url": {
                  "raw": "{{baseUrl}}/contact",
                  "host": [
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                  ],
                  "path": [
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                }
              },
              "status": "Internal Server Error",
              "code": 500,
              "_postman_previewlanguage": "json",
              "header": [
                {
                  "key": "Content-Type",
                  "value": "application/json"
                }
              ],
              "cookie": [],
              "responseTime": null,
              "body": "{\n  \"error\": {\n    \"message\": \"<string>\",\n    \"detail\": \"<string>\"\n  }\n}",
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  ],
  "auth": {
    "type": "basic",
    "basic": [
      {
        "key": "username",
        "value": "{{basicAuthUsername}}",
        "type": "string"
      },
      {
        "key": "password",
        "value": "{{basicAuthPassword}}",
        "type": "string"
      }
    ]
  },
  "variable": [
    {
      "key": "instance",
      "value": "instance"
    },
    {
      "key": "baseUrl",
      "value": "https://{{instance}}.servicenow.com/api/now"
    }
  ]
}