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Standard changes are created from pre-approved templates." }, "response": [ { "id": "2f9ece01-50dc-4d51-a0cb-86d9bc6ae183", "name": "Successful response returning standard change requests.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "url": { "raw": "{{baseUrl}}/change/standard?sysparm_query=&sysparm_fields=&sysparm_limit=&sysparm_offset=0&sysparm_display_value=false", "host": [ "{{baseUrl}}" ], "path": [ "change", "standard" ], "query": [ { "description": "An encoded query string to filter results.", "key": "sysparm_query", "value": "" }, { "description": "A comma-separated list of field names to include in the response.", "key": "sysparm_fields", "value": "" }, { "description": "Maximum number of records to return.", "key": "sysparm_limit", "value": "" }, { "description": "Starting record index for pagination.", "key": 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"standard" ], "query": [ { "description": "An encoded query string to filter results.", "key": "sysparm_query", "value": "" }, { "description": "A comma-separated list of field names to include in the response.", "key": "sysparm_fields", "value": "" }, { "description": "Maximum number of records to return.", "key": "sysparm_limit", "value": "" }, { "description": "Starting record index for pagination.", "key": "sysparm_offset", "value": "0" }, { "description": "Controls the format of field values in the response.", "key": "sysparm_display_value", "value": "false" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"error\": {\n \"message\": \"\",\n \"detail\": \"\"\n }\n}", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-3b16483b-a9fb-4d1a-916c-f972f58f6e50" } ], "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-40dd2c0b-5aa3-4fa8-a0e4-568024d1f8c5" } ], "id": "cb2f35da-1607-41fa-8fb3-4d0ef786744f", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-cb2f35da-1607-41fa-8fb3-4d0ef786744f" }, { "name": "emergency", "item": [ { "name": "Servicenow List Emergency Change Requests", "id": "5ec591a7-5654-4dea-824c-11adf38bdda8", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/change/emergency?sysparm_query=&sysparm_fields=&sysparm_limit=&sysparm_offset=0&sysparm_display_value=false", "host": [ "{{baseUrl}}" ], "path": [ "change", "emergency" ], "query": [ { "description": "An encoded query string to filter results.", "key": "sysparm_query", "value": "" }, { "description": "A comma-separated list of field names to include in the response.", "key": "sysparm_fields", "value": "" }, { "description": "Maximum number of records to return.", "key": "sysparm_limit", "value": "" }, { "description": "Starting record index for pagination.", "key": "sysparm_offset", "value": "0" }, { "description": "Controls the format of field values in the response.", "key": "sysparm_display_value", "value": "false" } ] }, "description": "Retrieves a list of emergency change requests. Emergency changes bypass normal approval processes for urgent situations." }, "response": [ { "id": "e5fed036-5ba4-415b-9362-719e6c246fb8", "name": "Successful response returning emergency change requests.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "url": { "raw": "{{baseUrl}}/change/emergency?sysparm_query=&sysparm_fields=&sysparm_limit=&sysparm_offset=0&sysparm_display_value=false", "host": [ "{{baseUrl}}" ], "path": [ "change", "emergency" ], "query": [ { "description": "An encoded query string to filter results.", "key": "sysparm_query", "value": "" }, { "description": "A comma-separated list of field names to include in the response.", "key": "sysparm_fields", "value": "" }, { "description": "Maximum number of records to return.", "key": "sysparm_limit", "value": "" }, { "description": "Starting record index for pagination.", "key": "sysparm_offset", "value": "0" }, { "description": "Controls the format of field values in the response.", "key": "sysparm_display_value", "value": "false" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"result\": [\n {\n \"sys_id\": \"\",\n \"number\": \"\",\n \"short_description\": \"\",\n \"description\": \"\",\n \"type\": \"standard\",\n \"state\": \"\",\n \"priority\": \"2\",\n \"risk\": \"\",\n \"impact\": \"\",\n \"category\": \"\",\n \"assigned_to\": \"\",\n \"assignment_group\": \"\",\n \"requested_by\": \"\",\n \"start_date\": \"\",\n \"end_date\": \"\",\n \"cmdb_ci\": \"\",\n \"close_code\": \"\",\n \"close_notes\": \"\",\n \"approval\": \"\",\n \"sys_created_on\": \"\",\n \"sys_updated_on\": \"\"\n },\n {\n \"sys_id\": \"\",\n \"number\": \"\",\n \"short_description\": \"\",\n \"description\": \"\",\n \"type\": \"emergency\",\n \"state\": \"\",\n \"priority\": \"3\",\n \"risk\": \"\",\n \"impact\": \"\",\n \"category\": \"\",\n \"assigned_to\": \"\",\n \"assignment_group\": \"\",\n \"requested_by\": \"\",\n \"start_date\": \"\",\n \"end_date\": \"\",\n \"cmdb_ci\": \"\",\n \"close_code\": \"\",\n \"close_notes\": \"\",\n \"approval\": \"\",\n \"sys_created_on\": \"\",\n \"sys_updated_on\": \"\"\n }\n ]\n}", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-e5fed036-5ba4-415b-9362-719e6c246fb8" }, { "id": "340fdf0f-7f03-41e7-b1ed-55be73594ba0", "name": "Unauthorized.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "url": { "raw": "{{baseUrl}}/change/emergency?sysparm_query=&sysparm_fields=&sysparm_limit=&sysparm_offset=0&sysparm_display_value=false", "host": [ "{{baseUrl}}" ], "path": [ "change", "emergency" ], "query": [ { "description": "An encoded query string to filter results.", "key": "sysparm_query", "value": "" }, { "description": "A comma-separated list of field names to include in the response.", "key": "sysparm_fields", "value": "" }, { "description": "Maximum number of records to return.", "key": "sysparm_limit", "value": "" }, { "description": "Starting record index for pagination.", "key": "sysparm_offset", "value": "0" }, { "description": "Controls the format of field values in the response.", "key": "sysparm_display_value", "value": "false" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"error\": {\n \"message\": \"\",\n \"detail\": \"\"\n }\n}", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-340fdf0f-7f03-41e7-b1ed-55be73594ba0" } ], "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-5ec591a7-5654-4dea-824c-11adf38bdda8" }, { "name": "Servicenow Create an Emergency Change Request", "id": "2fcf1764-5693-4d80-9f11-793c3b133d33", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"short_description\": \"\",\n \"description\": \"\",\n \"priority\": \"2\",\n \"risk\": \"\",\n \"impact\": \"\",\n \"category\": \"\",\n \"assigned_to\": \"\",\n \"assignment_group\": \"\",\n \"requested_by\": \"\",\n \"start_date\": \"\",\n \"end_date\": \"\",\n \"cmdb_ci\": \"\",\n \"justification\": \"\",\n \"implementation_plan\": \"\",\n \"backout_plan\": \"\",\n \"test_plan\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/change/emergency", "host": [ "{{baseUrl}}" ], "path": [ "change", "emergency" ] }, "description": "Creates a new emergency change request for urgent changes that cannot wait for standard approval processes." }, "response": [ { "id": "515f5c57-859c-48da-bbe2-12afa671a8c7", "name": "Emergency change request successfully created.", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "body": { "mode": "raw", "raw": "{\n \"short_description\": \"\",\n \"description\": \"\",\n \"priority\": \"2\",\n \"risk\": \"\",\n \"impact\": \"\",\n \"category\": \"\",\n \"assigned_to\": \"\",\n \"assignment_group\": \"\",\n \"requested_by\": \"\",\n \"start_date\": \"\",\n \"end_date\": \"\",\n \"cmdb_ci\": \"\",\n \"justification\": \"\",\n \"implementation_plan\": \"\",\n \"backout_plan\": \"\",\n \"test_plan\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/change/emergency", "host": [ "{{baseUrl}}" ], "path": [ "change", "emergency" ] } }, "status": "Created", "code": 201, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"result\": {\n \"sys_id\": \"\",\n \"number\": \"\",\n \"short_description\": \"\",\n \"description\": \"\",\n \"type\": \"standard\",\n \"state\": \"\",\n \"priority\": \"4\",\n \"risk\": \"\",\n \"impact\": \"\",\n \"category\": \"\",\n \"assigned_to\": \"\",\n \"assignment_group\": \"\",\n \"requested_by\": \"\",\n \"start_date\": \"\",\n \"end_date\": \"\",\n \"cmdb_ci\": \"\",\n \"close_code\": \"\",\n \"close_notes\": \"\",\n \"approval\": \"\",\n \"sys_created_on\": \"\",\n \"sys_updated_on\": \"\"\n }\n}", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": 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], "path": [ "change", "emergency" ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"error\": {\n \"message\": \"\",\n \"detail\": \"\"\n }\n}", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-d7d1bea6-2151-46bc-81e5-08ddab244879" } ], "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-2fcf1764-5693-4d80-9f11-793c3b133d33" } ], "id": "f47d5c2f-77a8-4c5a-8efc-a6e555b2a7de", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-f47d5c2f-77a8-4c5a-8efc-a6e555b2a7de" }, { "name": "{sys_id}", "item": [ { "name": "task", "item": [ { "name": "Servicenow List Tasks for a Change Request", "id": "6405d3c2-764b-4dae-9491-f83dbd0f88bc", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/change/:sys_id/task?sysparm_fields=&sysparm_limit=&sysparm_offset=0", "host": [ "{{baseUrl}}" ], "path": [ "change", ":sys_id", "task" ], "query": [ { "description": "A comma-separated list of field names to include in the response.", "key": "sysparm_fields", "value": "" }, { "description": "Maximum number of records to return.", "key": "sysparm_limit", "value": "" }, { "description": "Starting record index for pagination.", "key": "sysparm_offset", "value": "0" } ], "variable": [ { "id": "51db6b01-4f18-4aa7-ba05-780e6bb5a98b", "key": "sys_id", "value": "", "description": "(Required) The unique system identifier for the change request." } ] }, "description": "Retrieves all tasks associated with the specified change request." }, "response": [ { "id": "df50b893-25e3-47cc-9268-37c173198784", "name": "Successful response returning change tasks.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "url": { "raw": "{{baseUrl}}/change/:sys_id/task?sysparm_fields=&sysparm_limit=&sysparm_offset=0", "host": [ "{{baseUrl}}" ], "path": [ "change", ":sys_id", "task" ], "query": [ { "description": "A comma-separated list of field names to include in the response.", "key": "sysparm_fields", "value": "" }, { "description": "Maximum number of records to return.", "key": "sysparm_limit", "value": "" }, { "description": "Starting record index for pagination.", "key": "sysparm_offset", "value": "0" } ], "variable": [ { "key": "sys_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"result\": [\n {\n \"sys_id\": \"\",\n \"number\": \"\",\n \"short_description\": \"\",\n \"state\": \"\",\n \"assigned_to\": \"\",\n \"change_request\": \"\",\n \"planned_start_date\": \"\",\n \"planned_end_date\": \"\"\n },\n {\n \"sys_id\": \"\",\n \"number\": \"\",\n \"short_description\": \"\",\n \"state\": \"\",\n \"assigned_to\": \"\",\n \"change_request\": \"\",\n \"planned_start_date\": \"\",\n \"planned_end_date\": \"\"\n }\n ]\n}", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-df50b893-25e3-47cc-9268-37c173198784" }, { "id": "93586f3e-f1c3-41a0-8f86-85a5e99520dd", "name": "Change request not found.", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "url": { "raw": "{{baseUrl}}/change/:sys_id/task?sysparm_fields=&sysparm_limit=&sysparm_offset=0", "host": [ "{{baseUrl}}" ], "path": [ "change", ":sys_id", "task" ], "query": [ { "description": "A comma-separated list of field names to include in the response.", "key": "sysparm_fields", "value": "" }, { "description": "Maximum number of records to return.", "key": "sysparm_limit", "value": "" }, { "description": "Starting record index for pagination.", "key": "sysparm_offset", "value": "0" } ], "variable": [ { "key": "sys_id" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"error\": {\n \"message\": \"\",\n \"detail\": \"\"\n }\n}", "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-93586f3e-f1c3-41a0-8f86-85a5e99520dd" } ], "createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-6405d3c2-764b-4dae-9491-f83dbd0f88bc" }, { "name": "Servicenow Create a Task for a Change Request", "id": "2322b484-2f51-4242-8bfe-9100ba3aae81", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"short_description\": \"\",\n \"description\": \"\",\n \"assigned_to\": \"\",\n \"assignment_group\": \"\",\n \"planned_start_date\": \"\",\n \"planned_end_date\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/change/:sys_id/task", "host": [ "{{baseUrl}}" ], "path": [ "change", ":sys_id", "task" ], "variable": [ { "id": "ef5444c0-97ea-4389-bced-1effb993d6a7", "key": "sys_id", "value": "", "description": "(Required) The unique system identifier for the change request." } ] }, "description": "Creates a new task associated with the specified change request." }, "response": [ { "id": "951f6b16-2077-45f0-8d41-d4681b90721d", "name": "Change task successfully created.", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: basic", "key": "Authorization", "value": "Basic " } ], "body": { "mode": "raw", "raw": "{\n \"short_description\": \"\",\n \"description\": \"\",\n \"assigned_to\": \"\",\n \"assignment_group\": \"\",\n \"planned_start_date\": \"\",\n \"planned_end_date\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/change/:sys_id/task", "host": [ "{{baseUrl}}" ], "path": [ "change", ":sys_id", "task" ], "variable": [ { "key": "sys_id" } ] } }, "status": "Created", "code": 201, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"result\": {\n \"sys_id\": \"\",\n \"number\": \"\",\n \"short_description\": \"\",\n \"state\": 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"createdAt": "2026-06-05T15:17:27.000Z", "updatedAt": "2026-06-05T15:17:27.000Z", "uid": "35240-ff0ecef0-fb16-42ba-999c-f685ca61629d" } ], "auth": { "type": "basic", "basic": [ { "key": "username", "value": "{{basicAuthUsername}}", "type": "string" }, { "key": "password", "value": "{{basicAuthPassword}}", "type": "string" } ] }, "variable": [ { "key": "instance", "value": "instance" }, { "key": "baseUrl", "value": "https://{{instance}}.service-now.com/api/sn_chg_rest/v1" } ] }