# UKG - HR, Pay, and Workforce Management UKG is a leading provider of HR, payroll, and workforce management software. Its Workforce Operating Platform unifies human capital management (HCM), workforce management (WFM), payroll, and people-first AI to help organizations of every size, from small businesses to global enterprises, manage, pay, schedule, and support their people. UKG was formed in 2020 through the merger of Ultimate Software and Kronos Incorporated, bringing together more than 70 years of combined experience in HR, payroll, workforce management, and workplace culture technology. Today, UKG serves more than 80,000 organizations across all industries and delivers compliant payroll in over 160 countries and 120+ currencies. UKG offers two flagship suites. UKG Pro is the HCM and workforce management suite for large and enterprise organizations with complex, global, multi-location workforces. UKG Ready is the all-in-one HR, payroll, talent, and time solution for small and midsize businesses and leaner teams. Both suites run on the UKG Workforce Operating Platform and embed UKG Bryte AI, the company's people-first AI that provides guidance, conversational assistance, agentic AI, and workforce insights across HR, pay, and workforce management workflows. ## Solutions we provide - [Human Capital Management](/products/human-capital-management) - [AI](/products/ukg-bryte-ai): Discover AI powered by decades of people, work, and workplace culture data that’s designed to help every organization become a great place to work. - [Frontline Worker Network](/products/features/frontline-worker-network): Connect frontline employees with financial wellness tools and trusted services directly within the UKG experience they already use for work and pay. - [Employee Engagement](/products/features/employee-communication-and-collaboration): Strengthen workforce connections with employee engagement software that unites communication, recognition, and feedback into one mobile-first experience. - [Human Resources](/products/features/human-resources): Build intelligent talent experiences using UKG’s human resources management software to empower your entire workforce, from the front office to the frontline. - [Scheduling](/products/features/scheduling): Balance labor with demand, and protect team wellbeing with UKG employee scheduling software, backed by AI. - [Payroll](/products/features/payroll): Take the pain out of payroll. With our versatile and compliant payroll solutions, you'll get pay right every time. - [Talent Management](/products/features/talent-management): Inspire high performance and lasting engagement with UKG's talent management software. Connect learning, feedback, career development, and succession to real business outcomes. - [Global Payroll](/products/features/global-payroll): Manage global payroll with confidence. Centralize payroll data, reduce risk, and deliver compliant, accurate pay worldwide. - [Workforce Management](/products/workforce-management) - [Compliance](/products/features/hr-compliance): Maintain HR regulatory compliance using software that includes people-centric AI to stay audit-ready and armed with the latest workforce intelligence. - [Time & Attendance](/products/features/time-and-attendance): Simplify time management, reduce compliance risks, and improve performance with flexible, mobile-friendly time and attendance software that adapts to your needs. - [Strategic Workforce Planning](/products/features/strategic-workforce-planning): Take a smarter approach to workforce planning. UKG combines workforce analytics, capacity insights, and scenario modeling to help you plan with confidence. - [Dynamic Workforce Operations](/products/features/dynamic-workforce-operations): Dynamic Workforce Operations helps you manage your workforce in real time by lowering overtime, ensuring compliance, and aligning staffing with demand. - [Payroll](/products/payroll) - [Analytics and Reporting](/products/features/analytics): Gain deep workforce insights with HR analytics software. You'll make data-backed decisions, manage risks, and improve performance with our people analytics. - [Payment services](/products/managed-services/payment): Simplify payroll with UKG Payment Services. From wage calculations to tax filings and audits, we handle the details on your behalf with accuracy and care. - [Workforce Operating Platform](/workforce-operating-platform): UKG’s workforce operating platform connects people, data, and systems, giving leaders the clarity and confidence they need to empower everyone from the front office to the front line. ## Products - [UKG Pro](/products/ukg-pro) - [UKG Pro product demo](/learn/resources/demos/ukg-pro-human-capital-management-demo): Take a tour to see how our powerful HR, payroll, talent, and service delivery solutions help you better manage all your people — no matter your industry or location. - [Innovation releases](/workforce-innovations/innovation-releases): Stay ahead of the curve with a transparent look at our latest releases and front-row access to the new products shaping the future of the workforce. - [UKG Ready](/products/ukg-ready) - [UKG Ready demo](/learn/resources/demos/ukg-ready-hr-software-demo): See how our powerful tools can automate and simplify processes across hiring, onboarding, payroll, benefits administration, and performance. - [UKG Ready plans](/products/ukg-ready/plans): UKG Ready plans let you design a plan that's built to grow with you, with the capabilities you care about most. - [HR & payroll knowledge center](/learn/resources/hr-and-payroll-knowledge-center-growing-businesses): Explore HR, payroll, hiring, and workforce management resources to help small and growing businesses build a strong foundation and scale with confidence. - [All Products](/products): UKG delivers AI-led HR, pay, workforce management solutions that surface workforce intelligence to help HR, operations, payroll, and frontline teams turn complex workforce challenges into everyday progress. ## Business size - [Small Business](/products/small-business): Explore all-in-one HR and payroll software for small businesses, with time, scheduling, compliance support, self-service, and room to grow. - [Midsize Business](/products/midsize-business): Explore connected HCM software for midsize businesses, with HR, payroll, talent, time, scheduling, compliance support, and room to grow. - [Enterprise](/products/enterprise): Every industry works differently. That’s why UKG delivers AI-powered HCM software tailored to your people, your challenges, and your business goals. ## Workforce innovations ## Industries we serve - [Healthcare](/industry-solutions/healthcare) - [Hospitals & Health Systems](/industry-solutions/healthcare/hospitals-and-health-systems): Whether you’re trying to balance staffing challenges with increased patient care demands or improving the employee and patient experience, see how we can help your organization empower employees to deliver quality, cost-effective patient care. - [Non-Acute Care Settings](/industry-solutions/healthcare/non-acute-care-settings): We’re here to help you build an empowered workforce that can balance quality patient care with operational demands. See why thousands of care facilities nationwide use UKG® solutions daily to help them succeed. - [Post Acute and Senior Living](/industry-solutions/healthcare/post-acute-and-senior-living):
Today’s post acute and senior living providers face unprecedented demand for staff. See why over 10,000 post acute care and senior living facilities use UKG solutions daily to help them deliver quality care to their residents.
- [Retail](/industry-solutions/retail) - [Convenience Stores](/industry-solutions/retail/convenience-stores): See how easy it is to optimize processes, increase efficiency, and focus on delivering quick service to ensure customer loyalty with UKG's HCM software. - [Retail](/industry-solutions/retail/retail): Your people are your greatest competitive advantage. See how we help you control costs by attracting, hiring, and engaging great talent—and empowering them to deliver at their full potential. - [Grocery](/industry-solutions/retail/grocery): In grocery, success is determined by delivering an exceptional customer experience while controlling costs. See how we can help you meet your business goals with tools that attract, hire, retain, and empower your talent. - [Hospitality & Food Service](/industry-solutions/hospitality-food-service) - [Casino Resorts](/industry-solutions/hospitality-food-service/casino-resorts): Delivering an exceptional guest experience while controlling costs is high-stakes. See how we can help you empower your service teams to focus on delighting guests and driving better revenues for better business outcomes for all. - [Food Service](/industry-solutions/hospitality-food-service/food-service): Whether you’re dealing with staffing needs, front-of-house, or back-of-house operations, see how we can help you attract and retain the best employees and remain a cut above your competition. - [Hospitality](/industry-solutions/hospitality-food-service/hospitality): Enhance guest experiences with UKG HCM software that empowers frontline workers through HR, time, pay, and cultural solutions. - [Public Sector](/industry-solutions/public-sector) - [Federal Government](/industry-solutions/public-sector/federal-government): Managing a federal workforce requires finding new ways to maximize resources and maintain transparency. See how we can help you drive efficiency. - [Police and Corrections](/industry-solutions/public-sector/police-and-corrections): Protecting your community is priority one. See how we can help you stay fully staffed and ready to act with solutions that help you optimize scheduling, communications, and deployment. - [Fire and EMS](/industry-solutions/public-sector/fire-and-ems): Keeping up with staffing levels amid labor shortages is one of today’s greatest challenges. See how we can help you scale faster, stay compliant, and increase efficiency. - [Special Districts](/industry-solutions/public-sector/special-districts): UKG has designed specific human capital management and talent management solutions for special districts, enabling them to optimize workforce planning & optimize schedules. These solutions integrate seamlessly with existing ERP platforms for streamlined workflow. This empowers special districts to attract & retain top talent in competitive landscapes, enabling them to deliver impactful services to communities. - [Higher Education](/industry-solutions/public-sector/higher-education): Whether you’re managing a professional, union, or student workforce—or all of the above—see how our solutions can help your people stay flexible, responsive and results-driven. - [State and Local Government](/industry-solutions/public-sector/state-and-local-government): Serving citizens, controlling costs, and ensuring compliance are all best achieved by happy, motivated employees. See how we can help turn your people into your most effective champions. - [K-12](/industry-solutions/public-sector/k-12): At the end of the day, your district’s mission is student success. See how we can help your staff unify, streamline, and create efficiencies. - [Manufacturing](/industry-solutions/manufacturing) - [Construction](/industry-solutions/manufacturing/construction): From remote job sites to urban settings, your people are needed in many places. See how we can help your workforce stay connected and productive, no matter where in the field they’re working - [Energy](/industry-solutions/manufacturing/energy): Explore HCM, workforce management, and payroll software tailored to address staffing challenges in the renewable energy, oil and gas, and utilities sectors. - [Land, Sea, and Air Vehicle](/industry-solutions/manufacturing/land-sea-and-air-vehicle): Vehicle manufacturers must meet deadlines and budgets. UKG HCM software can help you attract and empower employees, making it easier for you to handle increasing workloads and tighter deadlines. - [Life Sciences](/industry-solutions/manufacturing/life-sciences): Life sciences organizations can address labor shortages and enhance employee well-being with the help of UKG's HCM, workforce management, and payroll software that fosters a positive workplace culture. - [Logistics & Distribution](/industry-solutions/logistics-distribution) - [Distribution](/industry-solutions/logistics-distribution/distribution): Your people are your competitive advantage. See how our solutions can help you grow and nurture a workforce that can adapt to changing business needs. - [Trucking](/industry-solutions/logistics-distribution/trucking): Optimize your trucking operations with UKG’s HCM solutions for driver retention and cost control, featuring automated scheduling and real-time insights. - [Logistics](/industry-solutions/logistics-distribution/logistics): Discover how logistics organizations leverage UKG's HCM and workforce management software to enhance productivity by streamlining operations, reducing turnover, and improving compliance. - [Financial Services](/industry-solutions/financial-services) - [Banking](/industry-solutions/financial-services/banking): Whether you’re gauging employee performance, tracking in-branch traffic, or assessing customer service, see how UKG can help your organization unify and thrive with solutions that attract, retain, and empower employees — and streamline your operations. - [Credit Unions](/industry-solutions/financial-services/credit-unions):From member wait times to behind-the-desk operations, see how UKG can help you deliver a streamlined experience for your members — while also attracting and retaining high-quality staff.
- [Insurance](/industry-solutions/financial-services/insurance): Whether you’re looking to engage your people to increase productivity, minimize compliance risk, gain visibility into labor costs, or attract and retain talent, we’re here to help you achieve a competitive edge. - [Field & Contract Services](/industry-solutions/field-contract-services) - [Contract Services](/industry-solutions/field-contract-services/contract-services): See how UKG's payroll, time management, and culture data expertise can help you enhance customer service and grow your business in contracted services. - [Field Services](/industry-solutions/field-contract-services/field-services): See how UKG transforms workforce management for field services by streamlining scheduling and payroll to boost productivity and customer satisfaction. - [Contact Centers](/industry-solutions/contact-centers): Support your contact center 24/7 with UKG. Simplify scheduling, reduce attrition, and keep in-office, remote, and hybrid teams performing at their best. - [Nonprofits](/industry-solutions/nonprofits): Support your people and strengthen your mission with UKG HCM, workforce management, and payroll solutions built to help nonprofits make every resource count. - [Staffing](/industry-solutions/staffing): UKG helps staffing agencies and professional employer organizations (PEOs) manage their workforce with confidence. From streamlining onboarding and managing large pools of contingent talent to simplifying complex payroll, billing, and compliance needs, UKG brings together the tools you need to operate efficiently, adapt quickly, and deliver a standout experience for every client and candidate. ## Customers - [Customer Stories](/customers) - [Belle Tire](/customers/belle-tire): UKG Pro streamlines and automates administrative and HR tasks, so that field teams and managers can spend more time with customers, and coach, train, and listen to their people. - [Lettuce Entertain You Restaurants](/customers/lettuce-entertain-you-restaurants): Lettuce Entertain You Restaurants, a nationally recognized restaurant group, is building a culture of belonging and engagement for its frontline workforce with the AI-powered UKG Pro suite. - [Eventide Senior Living Communities](/customers/eventide-senior-living-communities): Eventide Senior Living Communities uses UKG to drive employee engagement and streamline workforce management and HCM, including cutting PBJ reporting time by 99%. - [YMCA](/customers/ymca-nashua): The YMCA of Greater Nashua, New Hampshire is doubling down on its mission of serving the community by partnering with UKG to empower staff to focus on what matters most: people. - [Customer Experience](/customers/experience) - [Working Smarter Cafe](/working-smarter-cafe):The Working Smarter Café is a place to share experiences and ideas on how to help customers work smarter through a refreshing blend of customer success stories and workforce management and human capital management insights.
- [UKG Community](/customers/experience/ukg-community): Get answers faster, build lasting connections, and shape your UKG experience with support that’s always within reach with the UKG Community. - [Implementation](/customers/experience/implementation): Launch successfully with UKG. Our proven implementation process blends expert guidance, personalized support, and scalable tools — so you can go live with confidence and sustain success long after. - [Managed Services](/products/managed-services): UKG Managed Services delivers trusted payroll, benefits, and compliance support, giving HR leaders clarity, confidence, and time to focus on strategy and results. - [Support](/support):Learn about our product support options, including customer communities and solution-specific guidance and resources to help you achieve your goals.
- [Partners](/company/partners): UKG partners drive transformation — helping customers get more value through innovation, service, and seamless integration. - [UKG Marketplace](/) ## Learn - [Demos](/learn/demos) - [HCM product demo](/learn/resources/demos/human-capital-management): See how UKG HCM helps you cut through the noise, connect people data, and make confident decisions that move your organization forward. - [Workforce Management product demo](/learn/resources/demos/workforce-management): See how UKG WFM helps you forecast demand, build smarter schedules, and keep your teams productive, engaged, and ready for whatever comes next. - [Pay product demo](/learn/resources/demos/payroll): See how UKG Payroll helps you improve accuracy, stay compliant, and build trust with every paycheck across multiple locations and countries. - [SMB product demo](/learn/resources/demos/small-businesses): See how UKG helps small businesses simplify payroll, automate HR, and support every employee without burnout, chaos, or late-night spreadsheets. - [Resources](/learn/resources) - [UKG Podcast](/podcast): Discover bold ideas and real stories from business leaders on the When Work Works podcast. Sign up to be notified when new episodes launch. - [Analyst Reports](/learn/resources?type=41):Access UKG’s extensive library of HCM and workforce management resources from industry experts and thought leaders around the globe.
- [Workforce Trends Knowledge Center](/learn/resources/megatrends-knowledge-center): The UKG 2026 Megatrends spotlight the forces shaping the future of work. These research-backed insights help executives plan strategically for what’s next. - [Frontline Workforce Knowledge Center](/learn/resources/agile-frontline-knowledge-center): Discover how top organizations are focusing on frontline workforces to improve resilience, reduce turnover, and sustain performance at scale amid constant change. - [UKG Blog](/blog) - [HR Leaders](/blog?category=6166):Your source for the latest life-work trends and ideas from UKG experts and leaders. Stay informed and put people first in all you do.
- [Executive Leaders](/blog?category=7561):Your source for the latest life-work trends and ideas from UKG experts and leaders. Stay informed and put people first in all you do.
- [Operations Leaders](/blog?category=6156):Your source for the latest life-work trends and ideas from UKG experts and leaders. Stay informed and put people first in all you do.
- [Payroll Leaders](/blog?category=6151):Your source for the latest life-work trends and ideas from UKG experts and leaders. Stay informed and put people first in all you do.
- [SMB Leaders](/blog?category=54891):Your source for the latest life-work trends and ideas from UKG experts and leaders. Stay informed and put people first in all you do.
- [Events](/learn/events) - [Tradeshows](/learn/events?type=286): Informative in-person and virtual events, all focused on HCM, workforce management, and payroll - [Webinars](/learn/events?type=291): Informative in-person and virtual events, all focused on HCM, workforce management, and payroll - [Conferences](/learn/events?type=281): Informative in-person and virtual events, all focused on HCM, workforce management, and payroll ## Company - [About UKG](/company) - [Leadership](/company/ukg-leadership): Meet the UKG executive team shaping the future of workforce technology with bold thinking, unmatched global SaaS expertise, and a people-first approach. - [Awards](/company/awards-and-recognition): Discover the awards and recognition our products, services, and work culture have received from respected organizations around the globe. - [Our Corporate Responsibility and Sustainability Program](/company/responsibility): Impact starts with action. We're redefining what better work looks like worldwide, while taking responsible and sustainable actions as we grow. - [Culture](/company/culture): Our culture reflects what we believe: that understanding people leads to better work. Learn how we live that every day. - [Careers](/company/careers) - [Benefits](/company/careers/benefits): Support for every step of life. At UKG, we invest in benefits that help you thrive at work and beyond. - [Hiring FAQs](/company/careers/hiring-process): Join an award-winning HR tech leader with inclusive culture, industry-leading benefits, and global teams. With UKG’s skills-based hiring, find your fit. - [Featured Locations](/company/careers/locations): Make an impact from anywhere. At UKG, you’ll enjoy work-life balance and a supportive global community that values what you do and who you are. - [Life at UKG](/company/careers/life-at-ukg): Your purpose matters at UKG. Here’s where you innovate boldly, grow professionally, and thrive in a workplace built on trust. - [Early Career & Internships](/company/careers/early-career-internships): Whether you’re seeking an internship or early career role, UKG provides training, guidance, and support to help you launch a career with purpose. - [Newsroom](/company/newsroom) - [Engineering at UKG blog](/company/newsroom/engineering-blog): Explore Engineering at UKG: deep dives into technology, design, and AI that shape workforce management. - [News Archive](/company/newsroom/archive): A listing of past news announcements and media interviews. ## Press releases - [Why the Future of Enterprise AI Is About Action](/company/newsroom/why-future-enterprise-ai-about-action): Why the future of enterprise AI depends on turning workforce intelligence into action to reduce costs, manage risk, and improve business performance. - [UKG Helps Organizations Close the Gap Between Enterprise AI Ambition and the Realities of Workforce Operations](/company/newsroom/ukg-helps-organizations-close-gap-between-enterprise-ai-ambition-and-realities-workforce-operations): Enterprise AI has moved quickly from experimentation to transformative outcomes with high expectations. The next enterprise challenge is ensuring AI scales responsibly by staying connected to the frontline workforce operations that keep the global economy moving. UKG, the AI-first Workforce Operating Platform for HR, payroll, and workforce management, today outlined a bold vision to help organizations close the gap between enterprise AI ambition and workforce reality. - [UKG Advances Workforce Operations Leadership with Expansion of UKG Frontline Worker Network ](/company/newsroom/ukg-advances-workforce-operations-leadership-expansion-ukg-frontline-worker-network): UKG®, the AI-first Workforce Operating Platform for HR, payroll, and workforce management, today announced the addition of Cash App to the UKG Frontline Worker Network, expanding the curated ecosystem of partners that connects frontline workers with benefits and support directly in the flow of their UKG work, pay, and collaboration experience. - [UKG to Showcase the CHRO’s Role in Advancing Frontline Workforce Strategy at HR Tech 2026](/company/newsroom/ukg-showcase-chros-role-advancing-frontline-workforce-strategy-hr-tech-2026): UKG, the AI-first Workforce Operating Platform for HR, payroll, and workforce management, will put frontline workforce operations at the forefront of HR Tech 2026, with conversations and experiences focused on how organizations can better manage the complexity of work across people, locations, and shifts, in real-time. - [UKG Named a Leader in the 2026 Gartner® Magic Quadrant™ for Workforce Management (WFM) Technology](/company/newsroom/ukg-named-leader-2026-gartner-magic-quadrant-workforce-management-wfm-technology): UKG®, the AI-first Workforce Operating Platform for HR, payroll, and workforce management, has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Workforce Management report for its ability to execute and completeness of vision. - [Las Vegas Raiders Select UKG to Power Their Workforce Across Football and Business Operations](/company/newsroom/las-vegas-raiders-select-ukg-power-their-workforce-across-football-and-business-operations): The Las Vegas Raiders have selected UKG for HR, payroll, and workforce management. - [UKG Named a Leader in the 2026 Gartner® Magic Quadrant™ for HCM](/company/newsroom/ukg-named-leader-2026-gartner-magic-quadrant-hcm): UKG, the AI-first Workforce Operating Platform for HR, payroll, and workforce management, has been named a Leader in the 2026 Gartner® Magic Quadrant™ for HCM Suites for 1,000+ Employee Enterprises for its Ability to Execute and Completeness of Vision. - [UKG’s CIO says HR tech is AI’s next big bet. The software firm’s employees have already launched 387 AI tools and over 12,000 agents](/company/newsroom/ukgs-cio-says-hr-tech-ais-next-big-bet-software-firms-employees-have-already-launched-387-ai-tools-and-over-12000-agents): “In the AI era, everyone is talking about how work will be reshaped; how do employees and workers coexist?,” says Prakash Kota, Chief Information Officer at UKG. “HR tech is going to be a huge area of investment in every company.” - [How KC Care built an IT-enabled workforce that could scale](/company/newsroom/how-kc-care-built-it-enabled-workforce-could-scale): The Kansas City health center cut recruiting and payroll processing time while using UKG workforce technology and employee feedback to support rapid growth in patient demand. - [UKG Deepens Workforce Operating Platform with AI Built to Help CHROs Improve Frontline Work](/company/newsroom/ukg-deepens-workforce-operating-platform-ai-built-help-chros-improve-frontline-work): UKG today announced its latest Quarterly Platform Innovation release, introducing new AI capabilities that help HR leaders turn workforce intelligence into action across the frontline. - [Complex state payroll requirements keep multistate employers on alert](/company/newsroom/complex-state-payroll-requirements-keep-multistate-employers-alert-0): Teresa Smith, director of human insights and HCM strategic advisory at UKG, highlights that complex state payroll requirements, especially in jurisdictions like California, challenge multistate employers due to varying rules, high employee data volumes, and zero error tolerance. - [Corey Spencer, GM and GVP of AI at UKG – Interview Series](/company/newsroom/corey-spencer-gm-and-gvp-ai-ukg-interview-series): Corey Spencer, General Manager and Group Vice President of AI at UKG, discussed the company's agentic AI strategy for optimizing frontline work. - [Menzies Aviation Unifies Workforce Operations Across 65 Countries with the UKG Workforce Operating Platform](/company/newsroom/menzies-aviation-unifies-workforce-operations-across-65-countries-ukg-workforce-operating-platform): UKG announced that Menzies Aviation, one of the world's largest aviation services providers, is transforming workforce operations across 65 countries and 65,000 employees with UKG. - [Global Contact Center Uses UKG Workforce Operating Platform to Improve Engagement, Retention, and Performance](/company/newsroom/global-contact-center-uses-ukg-workforce-operating-platform-improve-engagement-retention-and-performance): UKG today announced that Afni, a global business process outsourcing (BPO) company specializing in customer experience and contact center services, uses the UKG® Workforce Operating Platform to give leaders the real-time visibility and execution capabilities to strengthen frontline performance, improve the employee experience, and address workforce risks — like retention — before they affect the business. - [People watching the World Cup during work hours is leading to a drop in productivity](/company/newsroom/people-watching-world-cup-during-work-hours-leading-drop-productivity): The global economy may be suffering from lost productivity as people get swept by World Cup fever, a survey shows. This small business owner would know. She's spent most of her days watching matches. - [UKG and OMNIA Partners Expand Access to UKG’s Workforce Operating Platform for 35,000+ Private Sector Members](/company/newsroom/ukg-and-omnia-partners-expand-access-ukgs-workforce-operating-platform-35000-private-sector-members): UKG today announced a new strategic partnership with OMNIA Partners, the nation’s largest group purchasing organization (GPO). Through a streamlined procurement and contracting process, OMNIA Partners members will gain faster, simpler access to UKG’s Workforce Operating Platform, which helps organizations run their workforce — from the front office to the frontline — with efficiency and flexibility through intelligence-backed decisions and guided recommendations. - [New York Sports Club Uses Real-Time Workforce Insights in UKG to Support Frontline Teams Across 30+ Locations](/company/newsroom/new-york-sports-club-uses-real-time-workforce-insights-ukg-support-frontline-teams-across-30-locations): New York Sports Club (NYSC), a prominent fitness brand that operates more than 30 clubs across the Northeastern U.S., uses the UKG Ready® suite to simplify workforce operations — from recruiting and onboarding to scheduling, engagement, and payroll — and provide real-time workforce insights that empower managers and better support frontline employees in their day to day. - [UKG Adds Agentic Orchestration to its Workforce Operating Platform, Connecting Real-time Intelligence to Frontline Execution](/company/newsroom/ukg-adds-agentic-orchestration-its-workforce-operating-platform-connecting-real-time-intelligence-frontline-execution): UKG today announced Quarterly Platform Innovations, introducing agentic orchestration layer for actionable, frontline insights through Workforce Intelligence Hub and Dynamic Workforce Operations. - [World Cup Could Cost Employers $17 Billion in Lost Productivity, UKG Says](/company/newsroom/world-cup-could-cost-employers-17-billion-lost-productivity-ukg-says): The FIFA World Cup™ is a global celebration that will also be a multibillion-dollar test of workforce agility. New UKG research of 8,000 employees across Australia, Canada, France, Germany, Mexico, the Netherlands, the U.K., and the U.S. estimates the tournament could drive at least US $17 billion in lost productivity, including $11.7 billion in the U.S. alone. - [UKG Names Rod Johnson Chief Revenue Officer to Fuel Next Phase of Global Growth](/company/newsroom/ukg-names-rod-johnson-chief-revenue-officer-fuel-next-phase-global-growth): UKG, an AI-first Workforce Operating Platform for HR, payroll, and workforce management, today announced that Rod Johnson joined the company as Chief Revenue Officer on June 1, 2026, reporting to UKG Chief Executive Officer Jennifer Morgan. - [Hospitality Group Accelerates High-Volume Hiring with UKG Rapid Hire, Cutting Interview Scheduling Time from Days to Minutes ](/company/newsroom/hospitality-group-accelerates-high-volume-hiring-ukg-rapid-hire-cutting-interview-scheduling-time-days-minutes): Dutchman Hospitality Group (DHG), a family-owned hospitality organization operating across Florida, Indiana, and Ohio, is transforming its high-volume frontline hiring process with UKG® Rapid Hire. - [UKG Announces Aspire EMEA Innovation Award Winners](/company/newsroom/ukg-announces-aspire-emea-innovation-award-winners): UKG today announced the winners of its UKG Aspire EMEA Innovation Awards, recognizing customers who are using the UKG® Workforce Operating Platform to drive data-led decisions, transform the frontline worker experience, and streamline operations across their enterprises. - [Connect Workforce Strategy to Results: Join the UKG eSymposium + Huddle on June 10–11 to Learn and Earn HR and Payroll Recertification Credits](/company/newsroom/connect-workforce-strategy-results-join-ukg-esymposium-huddle-june-10-11-learn-and-earn-hr-and-payroll-recertification-credits): As organizations work to better align workforce strategy with business outcomes to optimize frontline operations and employee experiences, HR and payroll leaders should be increasingly focused on turning insights into action. UKG will host its two-day HR & Payroll eSymposium + UKG Huddle on June 10–11, bringing together industry experts and practitioners to cut through the hype around AI and share perspectives on frontline workforce trends, data-driven decision-making to help frontline managers, and practical approaches to improving HR and payroll operations for frontline teams. - [UKG Recognized Multiple Times for Leading the Next Generation of Frontline Workforce Operations with Agentic AI](/company/newsroom/ukg-recognized-multiple-times-leading-next-generation-frontline-workforce-operations-agentic-ai): UKG today announced new industry honors from Nucleus Research, Lighthouse Research & Advisory, H3 HR Advisors, and HR.com as it rapidly reshapes how organizations manage and execute frontline work. - [Rapidly Growing Apparel Brand Cuts Payroll Processing Time from Hours to Minutes, Reduces Turnover by Triple Digits with UKG](/company/newsroom/rapidly-growing-apparel-brand-cuts-payroll-processing-time-hours-minutes-reduces-turnover-triple-digits-ukg): Drake Waterfowl, a premium hunting apparel and gear brand headquartered in Mississippi, has transformed its people operations with the UKG® Workforce Operating Platform, using built-in AI to simplify how work gets done, accelerate decision-making, and strengthen culture as the business rapidly scales. ## UKG Blog - [5 Myths Holding You Back from Switching Your PEO to In-House HR and Payroll](/blog/smb-leaders/5-myths-holding-you-back-switching-your-peo-house-hr-and-payroll): See what’s really true about PEO transition timing, taxes, W-2s, workers’ comp, and benefits before moving HR and payroll in-house. - [Which HCM Systems Have the Best Reporting and Analytics? ](/blog/hr-leaders/which-hcm-systems-have-best-reporting-and-analytics): A buyer's guide for HR leaders evaluating HCM software for workforce analytics and reporting, and what to look for when comparing vendors in 2026. - [Why HCM Needs Workforce Intelligence, Not Just Workforce Data](/blog/hr-leaders/why-hcm-needs-workforce-intelligence-not-just-workforce-data): What problems does modern HCM software solve? Learn how workforce intelligence helps CHROs connect people, work, and business outcomes to act on change. - [Inside UKG’s GTM Team: Building a Career in Customer Account Management](/blog/life-ukg/inside-ukgs-gtm-team-building-career-customer-account-management): Explore Customer Account Management at UKG and see how CAMs build relationships, drive growth, and build their careers within our GTM organization. - [What Does the EU Pay Transparency Directive Mean for Global Payroll Teams?](/blog/payroll-leaders/what-does-eu-pay-transparency-directive-mean-global-payroll-teams): How the EU Pay Transparency Directive affects global payroll teams, key 2027 reporting deadlines, and what it takes to prepare defensible, audit-ready pay data. - [What Do the 2026 Gartner® Workforce Management Reports Tell Buyers?](/blog/executive-leaders/what-do-2026-gartner-workforce-management-reports-tell-buyers): Learn what the 2026 Gartner® WFM reports reveal about workforce management providers, how UKG scored, and how to use the reports to compare vendors. - [Do You Need a Workforce Operating Platform If You Already Have an ERP and HCM?](/blog/executive-leaders/do-you-need-workforce-operating-platform-if-you-already-have-erp-and-hcm): See why disconnected HCM, WFM, payroll, talent, and communications tools can limit workforce visibility—and how a unified platform helps teams move faster. - [Best HCM Software for Improving Employee Experience (2026) ](/blog/hr-leaders/best-hcm-software-improving-employee-experience-2026): The best HCM software for employee experience uses mobile self-service, AI-powered HR support, and unified HR, payroll, and workforce data in one platform. - [HR Compliance That Keeps You Ahead of Risk](/learn/article-library/payroll-leaders/hr-compliance-article-page): Stay ahead of quickly shifting HR compliance requirements with UKG's proactive technology solutions. Streamline hiring, payroll, benefits, and workplace safety processes while minimizing compliance risks and building employee trust. - [Why Enterprise Leaders Can't Afford to Manage the Workforce in Hindsight](/blog/executive-leaders/why-enterprise-leaders-cant-afford-manage-workforce-hindsight): Nucleus Research explores how connected HR, payroll, and workforce data can reduce labor costs and help enterprise leaders act in real time. - [How Much Does Workforce Management Software Cost? A Buyer's Guide to Pricing (2026) ](/blog/operations-leaders/how-much-does-workforce-management-software-cost-buyers-guide-pricing-2026): Learn what influences workforce management software pricing, common pricing models, implementation costs, and how to compare vendor proposals based on total value, not just subscription price. - [HR Tech ROI: Hidden and Obvious Value Drivers](/blog/operations-leaders/hr-tech-roi-hidden-and-obvious-value-drivers): Uncover the full spectrum of HR tech ROI, from automation to AI-driven insights, and learn how hidden value drivers can elevate workforce strategy and agility. - [Managing Tax Compliance as Payroll Complexity Increases](/blog/payroll-leaders/managing-tax-compliance-payroll-complexity-increases): In this article reprint from PAYTECH magazine, learn how payroll software helps growing organizations manage tax compliance, standardize calculations, and scale payroll operations with greater accuracy and confidence. - [What the Latest Gartner HCM Research Reveals About the Future of Workforce Technology](/blog/hr-leaders/what-latest-gartner-hcm-research-reveals-about-future-workforce-technology): 2026 Gartner® Magic Quadrant™ for HCM report names UKG a Leader, while the Critical Capabilities for HCM Suites for 1,000+ Employee Enterprises listed UKG among the two highest scoring vendors in 3 out of 6 Use Cases. - [HR and Payroll Technology for Small Business: Making Adoption Easy and Affordable](/blog/smb-leaders/hr-and-payroll-technology-small-business-making-adoption-easy-and-affordable):In recognition of National Small Business Week, we take a deep dive into the uniquely pivotal role HR and payroll technology plays in small business. Learn about its multiple benefits to your business and the key steps for making its adoption easier and more affordable, ensuring your smaller business can thrive in today's competitive landscape.
## Working Smarter Cafe - [The Next AI Wave](/working-smarter-cafe/next-ai-wave): AI is everywhere, but work demands more than disconnected tools and dashboards — it demands clarity, trust, and human-centered insight. UKG Bryte™ AI for UKG Pro puts people at the center, helping customers to confidently make better decisions, faster, using trusted workforce insights. - [Spring Forward with Our March Release: UKG Ready Release 104](/working-smarter-cafe/spring-forward-our-march-release-ukg-ready-release-104): Release 104 is now live, bringing a range of new features to your UKG Ready® solution. These enhancements are designed to elevate your experience and simplify everyday workflows. - [New Year, New Features: UKG Ready Release 103](/working-smarter-cafe/new-year-new-features-ukg-ready-release-103-0): Release 103 is now live in your UKG Ready® experience, delivering new features to elevate your solution and simplify everyday workflows. - [File Smarter, Not Harder: Unlock the Power of UKG and TurboTax](/working-smarter-cafe/file-smarter-not-harder-unlock-power-ukg-and-turbotax): Tax season is here, but it doesn’t have to be stressful for you or your employees. With UKG and TurboTax working together, preparing and filing U.S. taxes becomes a simple and seamless process. Say goodbye to stress and hello to a hassle-free tax season. - [Essential Tools to Use for a Smooth and Stress-Free ACA Filing Season ](/working-smarter-cafe/essential-tools-use-smooth-and-stress-free-aca-filing-season): ACA season is officially here, and we’re here to help make sure your filing season is as smooth as possible. Check out what resources are available to you to help guide you through this busy time. - [Setting the Stage for Year-End Success](/working-smarter-cafe/setting-stage-year-end-success): Year-end processing is one of the most important tasks for payroll and HR teams. Learn how employee involvement and accurate data management can ensure compliance and set your organization up for success in the new year. - [The Latest and Greatest New Features: UKG Ready Release 102](/working-smarter-cafe/latest-and-greatest-new-features-ukg-ready-release-102): Release 102 is now live, bringing all its new features to your UKG Ready® solution. Check out these enhancements, designed to optimize your experience and simplify your daily workflows. - [UKG Labs: Experience What’s Possible at Aspire](/working-smarter-cafe/ukg-labs-experience-whats-possible-aspire): Explore what's next with the UKG Labs at Aspire. You'll be able to watch and participate as engineers and designers collaborate in the Customer Ideas Live Hackathon zone of the Expo Hall to bring your ideas to life. - [A Smarter Way to Payroll: Explore Your New Landing Page](/working-smarter-cafe/smarter-way-payroll-explore-your-new-landing-page): Introducing your new payroll landing page, created with simplicity and efficiency in mind. Check out your new page layout with a centralized view of all your most used tools. - [Prepare Your Employees for Open Enrollment with UKG Ready ](/working-smarter-cafe/prepare-your-employees-open-enrollment-ukg-ready): Open enrollment season for many is upon us. Find out what you can do to make sure your employees are prepared and what your solution can do to help. - [Three Must-See UKG Ready Feature Enhancements from September ](/working-smarter-cafe/three-must-see-ukg-ready-feature-enhancements-september): We’re back at it again; release 101 is live! Take a closer look at three enhancements that are available for you to take advantage of in your solution now. - [UKG Ready Learning Lineup — A New Learning Journey Awaits](/working-smarter-cafe/ukg-ready-learning-lineup-new-learning-journey-awaits): In this edition of the Learning Lineup, we'll dive into our newest learning journey, Payroll – Canada! - [The Future of Payroll: Gen Z is Here](/working-smarter-cafe/future-payroll-gen-z-here): Celebrating Payroll Professionals During National Payroll Week and Beyond. - [Dive Right In! UKG Ready Release 100 Brings a Wave of New Features](/working-smarter-cafe/dive-right-ukg-ready-release-100-brings-wave-new-features):The July release brought a variety of impactful updates to your solution, designed to improve usability, customization, and efficiency. Check out five enhancements from this release that are a must-use.
- [Flexibility and Control: A Smarter Way to Manage Accrual Payouts](/working-smarter-cafe/flexibility-and-control-smarter-way-manage-accrual-payouts):Transform manual accrual payouts into a seamless workflow with the UKG Pro WFM extension. It automates policy enforcement using custom guardrails and streamlines approvals, giving employees flexibility while ensuring your organization maintains full control and compliance without the administrative burden.
## Product Engineering - [Scaling Enterprise AI Needs More Than Models. It Needs an Experience and Behavioral Architecture](/company/newsroom/engineering-blog/scaling-enterprise-ai-needs-more-models-it-needs-experience-and-behavioral-architecture): Enterprise AI scales through consistent user experience, not just model capability. When distributed teams build separate agents, behavioral coherence becomes critical. Learn how a shared behavioral architecture unifies fragmented components into a platform your workforce can trust and rely on. - [Coaching with Data: How UKG's Manager Dashboard Changed the AI Adoption Conversation](/company/newsroom/engineering-blog/coaching-data-how-ukgs-manager-dashboard-changed-ai-adoption-conversation): Most AI dashboards track usage and spend. Ours answers a harder question: how do we help our teams navigate the new frontier together? Here's how we turned data into coaching conversations between managers and engineers. - [Building Generalizable Labor Intelligence](/company/newsroom/engineering-blog/building-generalizable-labor-intelligence): You build an ML model that nails labor forecasting for one retailer. Then a second retailer signs on, and you're rebuilding from scratch. A third shows up, same story. We wanted to break that cycle. Our team set out to answer a question that matters to anyone building multi-tenant AI: can a single model serve many customers, improve with each new one, and deploy without per-customer retraining? Here's what we built and what we learned. - [Foundation Models for Workforce Management](/company/newsroom/engineering-blog/foundation-models-workforce-management): What if one AI model could anticipate workforce needs across an entire industry, even for organizations it’s never seen before? That’s the challenge UKG’s data science team tackled. The problem? Enterprise machine learning often relies on siloed models that don’t scale. In this post, you’ll learn what our team discovered while training a shared AI model on real labor data and why the biggest surprise came from organizations the model had never encountered. - [From Signal to Story](/company/newsroom/engineering-blog/signal-story): We are building an AI-assisted pipeline that takes thousands of raw, unstructured customer ideas and turns them into prioritized, product-ready summaries that product managers can act on. The AI part worked. The hard part was everything before it. Here’s what we learned.