# Neverclosed > Neverclosed is a 24/7 AI receptionist for service businesses such as home services, clinics, salons, contractors and law offices. It answers website chat and phone calls from the business's own facts, books appointments into Google Calendar, and sends each new lead to the owner by email and text the moment it lands. When it isn't sure of an answer, it takes a message. Independently owned and operated by Bryan P Williams (sole proprietor), Shelby, North Carolina, USA. Questions: bryan@tryneverclosed.com (replies within one business day). ## Try it - [Build a free preview](https://tryneverclosed.com/build): paste a business website and chat with a receptionist built from that site in about a minute. No card, no sign-up. - [Call our own receptionist](tel:+19803664271): (980) 366-4271 is answered 24/7 by the same engine customers get. Ask for a person and it reaches Bryan. ## Plans - Phone, $59/mo: the AI answers every call, books jobs and texts you every lead. 250 call-minutes a month, unused minutes roll over for a month, and never an overage. Paid by card at sign-up, no trial. Yearly $590 with the year's 3,000 minutes up front. - Starter, $149/mo: AI website chat plus the AI phone line, built, installed and kept current for you. 600 call-minutes a month, unused minutes roll over (up to 150), then $0.30/min. Free trial: 14 days or 60 call-minutes, whichever comes first, no card, on your own local number. - Pro, $299/mo: everything in Starter plus a custom website built to match, which you approve before you pay. 1,000 call-minutes a month, rollover up to 250, then $0.30/min, and a quarterly design refresh. Free trial: 14 days or 60 call-minutes, whichever comes first, no card, on your own local number. - On every plan: calls under 15 seconds, silent calls, hang-ups and robocalls never count; English and Spanish; a private owner dashboard; no setup fee; cancel anytime. Yearly billing gets 2 months free. - Starter and Pro also include website chat that is never metered, live human takeover in the chat, and a text and email at 80% and 100% of minutes, or a cap that rings extra calls through to your phone. ## How it works - A second AI pass checks each factual answer against the business's facts before it goes out. If something doesn't line up, it takes a message and passes the question to the owner. - Live human takeover in website chat: when a visitor asks for a person, the owner gets a link and can join the chat; the AI pauses the moment they join and picks back up when they leave. - Leads can flow into a CRM through a Zapier or webhook connection set up at onboarding. - It tells each customer it's an AI. Business data is used only to answer that business's customers and never trains public models. ## More - [Home and pricing](https://tryneverclosed.com/) - [About](https://tryneverclosed.com/about) - [Privacy](https://tryneverclosed.com/privacy) - [Terms](https://tryneverclosed.com/terms)