{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://www.tufin.com/schemas/ticket.json",
  "title": "Tufin SecureChange Ticket",
  "description": "Schema for a security policy change ticket in Tufin SecureChange.",
  "type": "object",
  "properties": {
    "id": {
      "type": "integer",
      "description": "Unique identifier of the ticket"
    },
    "subject": {
      "type": "string",
      "description": "Subject line summarizing the change request"
    },
    "description": {
      "type": "string",
      "description": "Detailed description of the requested security policy change"
    },
    "status": {
      "type": "string",
      "description": "Current status of the ticket",
      "enum": ["Open", "Resolved", "Rejected", "Cancelled", "In Progress"]
    },
    "priority": {
      "type": "string",
      "description": "Priority level of the change request",
      "enum": ["Low", "Normal", "High", "Critical"],
      "default": "Normal"
    },
    "requester": {
      "type": "string",
      "description": "Username of the person requesting the change"
    },
    "created": {
      "type": "string",
      "format": "date-time",
      "description": "ISO 8601 timestamp when the ticket was created"
    },
    "modified": {
      "type": "string",
      "format": "date-time",
      "description": "ISO 8601 timestamp of the last modification"
    },
    "workflow": {
      "type": "object",
      "description": "The workflow definition this ticket follows",
      "properties": {
        "id": {
          "type": "integer"
        },
        "name": {
          "type": "string"
        }
      }
    },
    "tasks": {
      "type": "array",
      "description": "Workflow tasks associated with this ticket",
      "items": {
        "$ref": "#/$defs/Task"
      }
    }
  },
  "$defs": {
    "Task": {
      "type": "object",
      "description": "A workflow task within a change ticket",
      "properties": {
        "id": {
          "type": "integer"
        },
        "name": {
          "type": "string"
        },
        "type": {
          "type": "string"
        },
        "status": {
          "type": "string",
          "enum": ["New", "In Progress", "Completed", "Rejected", "Not Started"]
        },
        "assignee": {
          "type": "string"
        }
      }
    }
  },
  "examples": [
    {
      "id": 12345,
      "subject": "Allow HTTPS from DMZ to Database",
      "description": "Request to allow TCP/443 traffic from 10.1.1.0/24 to 192.168.50.10",
      "status": "Open",
      "priority": "Normal",
      "requester": "admin",
      "created": "2026-05-03T10:30:00Z",
      "workflow": {
        "id": 5,
        "name": "Firewall Rule Change"
      }
    }
  ]
}