{ "info": { "_postman_id": "5ac1ca9b-e559-467d-be1d-a15c4689ae37", "name": "Webex Admin Address Book Agent Wellbeing API", "description": "The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling.", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "createdAt": "2026-07-28T11:05:51.000Z", "updatedAt": "2026-07-28T11:05:51.000Z", "lastUpdatedBy": "35240", "uid": "35240-5ac1ca9b-e559-467d-be1d-a15c4689ae37" }, "item": [ { "name": "v1", "item": [ { "name": "agentburnout", "item": [ { "name": "subscribe", "item": [ { "name": "Subscribe for realtime burnout events", "id": "866cc4b7-1d76-4a7b-a39e-e99f687e82b7", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"destinationUrl\": \"https://@\",\n \"eventTypes\": [\n \"\"\n ],\n \"name\": \"\",\n \"description\": \"\",\n \"secret\": \"\",\n \"orgId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/subscribe", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "subscribe" ] }, "description": "This endpoint provides real-time burnout events that are generated for agents belonging to the organization. It gives us a WebSocket URL to which we can connect to receive the real-time burnout events." }, "response": [ { "id": "6d8c4542-bdb9-4cd2-bc7a-0256fdfd74ee", "name": "Successful operation", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"destinationUrl\": \"https://@\",\n \"eventTypes\": [\n \"\"\n ],\n \"name\": \"\",\n \"description\": \"\",\n \"secret\": \"\",\n \"orgId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/subscribe", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "subscribe" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"createdBy\": \"\",\n \"createdTime\": \"\",\n \"destinationUrl\": \"\",\n \"eventTypes\": [\n \"\"\n ],\n \"id\": \"\",\n \"lastUpdatedBy\": \"\",\n \"lastUpdatedTime\": \"\",\n \"name\": \"\",\n \"status\": \"active\",\n \"description\": \"\"\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-6d8c4542-bdb9-4cd2-bc7a-0256fdfd74ee" }, { "id": "bc1b78a5-6ce7-403e-9165-deeb84961df3", "name": "Validation Error", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"destinationUrl\": \"https://@\",\n \"eventTypes\": [\n \"\"\n ],\n \"name\": \"\",\n \"description\": \"\",\n \"secret\": \"\",\n \"orgId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/subscribe", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "subscribe" ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-bc1b78a5-6ce7-403e-9165-deeb84961df3" }, { "id": "9e84c641-2fec-4ff9-87c3-ed782949acd5", "name": "Unauthorized Operation", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"destinationUrl\": \"https://@\",\n \"eventTypes\": [\n \"\"\n ],\n \"name\": \"\",\n \"description\": \"\",\n \"secret\": \"\",\n \"orgId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/subscribe", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "subscribe" ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-9e84c641-2fec-4ff9-87c3-ed782949acd5" }, { "id": "766e3a19-c501-4d95-af7c-45b352a4124a", "name": "Forbidden Operation", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"destinationUrl\": \"https://@\",\n \"eventTypes\": [\n \"\"\n ],\n \"name\": \"\",\n \"description\": \"\",\n \"secret\": \"\",\n \"orgId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/subscribe", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "subscribe" ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-766e3a19-c501-4d95-af7c-45b352a4124a" }, { "id": "cc42882a-31e1-4609-92fd-ab3777b64153", "name": "Too many requests have been sent in a given amount of time and the request has been rate limited.", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"destinationUrl\": \"https://@\",\n \"eventTypes\": [\n \"\"\n ],\n \"name\": \"\",\n \"description\": \"\",\n \"secret\": \"\",\n \"orgId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/subscribe", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "subscribe" ] } }, "status": "Too Many Requests", "code": 429, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-cc42882a-31e1-4609-92fd-ab3777b64153" }, { "id": "3b0d82ee-953d-4a3b-a168-16f324954625", "name": "An Unexpected Error Occurred", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"destinationUrl\": \"https://@\",\n \"eventTypes\": [\n \"\"\n ],\n \"name\": \"\",\n \"description\": \"\",\n \"secret\": \"\",\n \"orgId\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/subscribe", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "subscribe" ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-3b0d82ee-953d-4a3b-a168-16f324954625" } ], "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-866cc4b7-1d76-4a7b-a39e-e99f687e82b7" } ], "id": "2440cb14-a82b-4141-89e0-6a30fbb1ec38", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-2440cb14-a82b-4141-89e0-6a30fbb1ec38" }, { "name": "action", "item": [ { "name": "Record the realtime burnout events", "id": "8ec9c57d-a55e-4206-a40c-2d5a1cc3c0cf", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"interactionId\": \"\",\n \"agentId\": \"\",\n \"clientId\": \"\",\n \"actionType\": \"\",\n \"actionDateType\": {}\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/action", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "action" ] }, "description": "The endpoint need to be invoked by Partners and Third-Party that will subscribe to the Agent Burnout system, in order to take certain action based on the agent burnout index calculated." }, "response": [ { "id": "d81d9ba4-4a7f-4613-a659-487a97bbe1da", "name": "Successful operation", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"interactionId\": \"\",\n \"agentId\": \"\",\n \"clientId\": \"\",\n \"actionType\": \"\",\n \"actionDateType\": {}\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/action", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "action" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"data\": {\n \"id\": \"\",\n \"interactionId\": \"\",\n \"orgId\": \"\",\n \"agentId\": \"\",\n \"clientId\": \"\",\n \"actionType\": \"\",\n \"actionDateTime\": \"\",\n \"createdDateTime\": \"\"\n },\n \"trackingId\": \"\"\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-d81d9ba4-4a7f-4613-a659-487a97bbe1da" }, { "id": "fe3123df-6d4b-42e5-9fdb-11ffe56ff9bc", "name": "Validation Error", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"interactionId\": \"\",\n \"agentId\": \"\",\n \"clientId\": \"\",\n \"actionType\": \"\",\n \"actionDateType\": {}\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/action", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "action" ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-fe3123df-6d4b-42e5-9fdb-11ffe56ff9bc" }, { "id": "254d0a51-f939-41e4-95d4-c21f0aa5899c", "name": "Unauthorized Operation", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"interactionId\": \"\",\n \"agentId\": \"\",\n \"clientId\": \"\",\n \"actionType\": \"\",\n \"actionDateType\": {}\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/action", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "action" ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-254d0a51-f939-41e4-95d4-c21f0aa5899c" }, { "id": "6d176ce4-3801-4924-bde9-7310566ff548", "name": "Forbidden Operation", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"interactionId\": \"\",\n \"agentId\": \"\",\n \"clientId\": \"\",\n \"actionType\": \"\",\n \"actionDateType\": {}\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/action", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "action" ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-6d176ce4-3801-4924-bde9-7310566ff548" }, { "id": "2ad97b8b-f072-45c5-b1d2-9df8465cb056", "name": "Too many requests have been sent in a given amount of time and the request has been rate limited.", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"interactionId\": \"\",\n \"agentId\": \"\",\n \"clientId\": \"\",\n \"actionType\": \"\",\n \"actionDateType\": {}\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/action", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "action" ] } }, "status": "Too Many Requests", "code": 429, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-2ad97b8b-f072-45c5-b1d2-9df8465cb056" }, { "id": "8f572689-b1af-441c-937d-7ce724640177", "name": "An Unexpected Error Occurred", "originalRequest": { "method": "POST", "header": [ { "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.", "key": "X-ORGANIZATION-ID", "value": "" }, { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"interactionId\": \"\",\n \"agentId\": \"\",\n \"clientId\": \"\",\n \"actionType\": \"\",\n \"actionDateType\": {}\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/agentburnout/action", "host": [ "{{baseUrl}}" ], "path": [ "v1", "agentburnout", "action" ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-8f572689-b1af-441c-937d-7ce724640177" } ], "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-8ec9c57d-a55e-4206-a40c-2d5a1cc3c0cf" } ], "id": "107a1611-50b9-49d2-8929-2cf2d7d551b2", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-107a1611-50b9-49d2-8929-2cf2d7d551b2" } ], "id": "e7d6735e-a881-491a-bc4e-a178d2fef7ee", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-e7d6735e-a881-491a-bc4e-a178d2fef7ee" } ], "id": "d74ace11-0cc4-42e4-8ebe-f24d2375a94f", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-d74ace11-0cc4-42e4-8ebe-f24d2375a94f" }, { "name": "organization", "item": [ { "name": "{orgid}", "item": [ { "name": "agent-burnout", "item": [ { "name": "{id}", "item": [ { "name": "Get specific Agent Burnout resource by ID", "id": "c3b302a3-02fb-448d-8989-e0ed793a4dcf", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "id": "e7cffbe2-15b8-4185-9d9c-c26b5581039e", "key": "orgid", "value": "", "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization." }, { "id": "162ae67c-0778-41a5-ab05-37aaac3401c5", "key": "id", "value": "", "description": "(Required) Resource ID of the Agent Burnout resource." } ] }, "description": "Retrieve an existing Agent Burnout resource by ID in a given organization. Deprecated. Use GET /ai-feature/agent-burnout/{id} instead." }, "response": [ { "id": "0761db5a-f7d0-40cf-86c0-79652aecb843", "name": "OK", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-0761db5a-f7d0-40cf-86c0-79652aecb843" }, { "id": "734f2860-ca1c-4605-acfa-e5d9b66b22bd", "name": "Unauthorized Operation", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-734f2860-ca1c-4605-acfa-e5d9b66b22bd" }, { "id": "24347659-39a3-41e9-988a-9a0297b03ce5", "name": "Operation is forbidden", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-24347659-39a3-41e9-988a-9a0297b03ce5" }, { "id": "89d0b1e7-fdf6-4019-bfd9-267e4ac2216c", "name": "Resource not found or URI is invalid", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-89d0b1e7-fdf6-4019-bfd9-267e4ac2216c" }, { "id": "d415dc0e-7bfa-4724-a129-11edebe0ee87", "name": "Too many requests have been sent in a given amount of time and the request has been rate limited", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Too Many Requests", "code": 429, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-d415dc0e-7bfa-4724-a129-11edebe0ee87" }, { "id": "3ab86fda-80cf-4fdf-8a6c-1479bbbd6f71", "name": "An Unexpected Error Occurred", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-3ab86fda-80cf-4fdf-8a6c-1479bbbd6f71" } ], "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-c3b302a3-02fb-448d-8989-e0ed793a4dcf" }, { "name": "Update specific Agent Burnout resource by ID", "id": "fa48885e-58d9-4329-858c-cd9c8ad7909a", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "id": "05a36367-c9a3-4398-a37c-dc0b744020dc", "key": "orgid", "value": "", "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization." }, { "id": "443f72e2-9d65-46f4-9c9a-dc4d4825c454", "key": "id", "value": "", "description": "(Required) Resource ID of the Agent Burnout resource." } ] }, "description": "Update an existing Agent Burnout resource by ID in a given organization. Deprecated. Use PUT /ai-feature/agent-burnout/{id} instead." }, "response": [ { "id": "ec4938e1-8d90-4898-b2f1-86e3fe88af2c", "name": "OK", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-ec4938e1-8d90-4898-b2f1-86e3fe88af2c" }, { "id": "6005507b-d7cd-4d00-b6d6-7e35ce994a1d", "name": "The request was invalid and cannot be served. An accompanying error message will explain further", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-6005507b-d7cd-4d00-b6d6-7e35ce994a1d" }, { "id": "f7393908-1075-4d5a-861b-a99e43aa9d62", "name": "Unauthorized Operation", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-f7393908-1075-4d5a-861b-a99e43aa9d62" }, { "id": "14fe126a-f527-4f90-a17b-fcc85e0aeab0", "name": "Operation is forbidden", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-14fe126a-f527-4f90-a17b-fcc85e0aeab0" }, { "id": "b5df403a-d38e-42f8-9141-705f7ddc3b66", "name": "Resource not found or URI is invalid", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-b5df403a-d38e-42f8-9141-705f7ddc3b66" }, { "id": "cbe00074-17e1-43c2-8c7e-298f9a585192", "name": "Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api.", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Precondition Failed", "code": 412, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-cbe00074-17e1-43c2-8c7e-298f9a585192" }, { "id": "1a6a8127-622f-4b67-965d-a44e5a0167a7", "name": "Too many requests have been sent in a given amount of time and the request has been rate limited", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Too Many Requests", "code": 429, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-1a6a8127-622f-4b67-965d-a44e5a0167a7" }, { "id": "b8b3b031-7f7e-4cff-b91b-61248a552f48", "name": "An Unexpected Error Occurred", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"DE0a2471c7A80388-1fa1-DE08e720cf8C\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/organization/:orgid/agent-burnout/:id", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "agent-burnout", ":id" ], "variable": [ { "key": "orgid" }, { "key": "id" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-b8b3b031-7f7e-4cff-b91b-61248a552f48" } ], "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-fa48885e-58d9-4329-858c-cd9c8ad7909a" } ], "id": "57972976-a758-4b36-8726-9ade548ed160", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-57972976-a758-4b36-8726-9ade548ed160" } ], "id": "6b8227fa-8be6-456b-ba53-eab204d369a3", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-6b8227fa-8be6-456b-ba53-eab204d369a3" }, { "name": "v2", "item": [ { "name": "agent-burnout", "item": [ { "name": "List Agent Burnout resource(s)", "id": "328ce272-84fa-4123-a347-7725fbee5545", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/v2/agent-burnout?filter=&attributes=&page=0&pageSize=100", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "v2", "agent-burnout" ], "query": [ { "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n", "key": "filter", "value": "" }, { "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported.", "key": "attributes", "value": "" }, { "description": "Defines the number of displayed page. The page number starts from 0.", "key": "page", "value": "0" }, { "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.", "key": "pageSize", "value": "100" } ], "variable": [ { "id": "e92f5ceb-4ab4-4922-aa8f-1b144c421305", "key": "orgid", "value": "", "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization." } ] }, "description": "Retrieve a list of Agent Burnout resource(s) in a given organization.Only one entry per organization can exist for Agent Burnout resource. Deprecated. Use GET /v2/ai-feature/agent-burnout instead." }, "response": [ { "id": "fa808849-d23d-4911-892b-1d0e38c7a1f7", "name": "OK", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/v2/agent-burnout?filter=&attributes=&page=0&pageSize=100", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "v2", "agent-burnout" ], "query": [ { "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n", "key": "filter", "value": "" }, { "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported.", "key": "attributes", "value": "" }, { "description": "Defines the number of displayed page. The page number starts from 0.", "key": "page", "value": "0" }, { "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.", "key": "pageSize", "value": "100" } ], "variable": [ { "key": "orgid" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"meta\": {\n \"orgid\": \"2E17CF5FfDf8-3fc660DE-9FaDeB7aE33E\",\n \"page\": \"\",\n \"pageSize\": \"\",\n \"totalPages\": \"\",\n \"totalRecords\": \"\",\n \"links\": {}\n },\n \"data\": [\n {\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"af816f07EAdceb40A953-fB00AfC6eecd\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"ENABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n },\n {\n \"agentInclusionType\": \"ALL\",\n \"enabled\": \"\",\n \"organizationId\": \"b1652eb3-Afa44bD5aa4d-AE8abfAa8BeB\",\n \"id\": \"\",\n \"version\": \"\",\n \"wellnessBreakReminders\": \"DISABLED\",\n \"createdTime\": \"\",\n \"lastUpdatedTime\": \"\"\n }\n ]\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-fa808849-d23d-4911-892b-1d0e38c7a1f7" }, { "id": "04868270-f3c6-4129-a2bd-9edc35b8a49b", "name": "Unauthorized Operation", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/v2/agent-burnout?filter=&attributes=&page=0&pageSize=100", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "v2", "agent-burnout" ], "query": [ { "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n", "key": "filter", "value": "" }, { "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported.", "key": "attributes", "value": "" }, { "description": "Defines the number of displayed page. The page number starts from 0.", "key": "page", "value": "0" }, { "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.", "key": "pageSize", "value": "100" } ], "variable": [ { "key": "orgid" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-04868270-f3c6-4129-a2bd-9edc35b8a49b" }, { "id": "8346d184-efb5-4b32-8e0f-0d530cc52f49", "name": "Operation is forbidden", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/v2/agent-burnout?filter=&attributes=&page=0&pageSize=100", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "v2", "agent-burnout" ], "query": [ { "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n", "key": "filter", "value": "" }, { "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported.", "key": "attributes", "value": "" }, { "description": "Defines the number of displayed page. The page number starts from 0.", "key": "page", "value": "0" }, { "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.", "key": "pageSize", "value": "100" } ], "variable": [ { "key": "orgid" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-8346d184-efb5-4b32-8e0f-0d530cc52f49" }, { "id": "db22bdb9-a31f-4a5f-94cd-ca369ce91587", "name": "Resource not found or URI is invalid", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/v2/agent-burnout?filter=&attributes=&page=0&pageSize=100", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "v2", "agent-burnout" ], "query": [ { "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n", "key": "filter", "value": "" }, { "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported.", "key": "attributes", "value": "" }, { "description": "Defines the number of displayed page. The page number starts from 0.", "key": "page", "value": "0" }, { "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.", "key": "pageSize", "value": "100" } ], "variable": [ { "key": "orgid" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-db22bdb9-a31f-4a5f-94cd-ca369ce91587" }, { "id": "5420246a-b8b9-4aa8-8c8d-19f03d80a447", "name": "Too many requests have been sent in a given amount of time and the request has been rate limited", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/v2/agent-burnout?filter=&attributes=&page=0&pageSize=100", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "v2", "agent-burnout" ], "query": [ { "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n", "key": "filter", "value": "" }, { "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported.", "key": "attributes", "value": "" }, { "description": "Defines the number of displayed page. The page number starts from 0.", "key": "page", "value": "0" }, { "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.", "key": "pageSize", "value": "100" } ], "variable": [ { "key": "orgid" } ] } }, "status": "Too Many Requests", "code": 429, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-5420246a-b8b9-4aa8-8c8d-19f03d80a447" }, { "id": "4b901f58-daf1-4245-88f2-54552ef5382a", "name": "An Unexpected Error Occurred", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/organization/:orgid/v2/agent-burnout?filter=&attributes=&page=0&pageSize=100", "host": [ "{{baseUrl}}" ], "path": [ "organization", ":orgid", "v2", "agent-burnout" ], "query": [ { "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n", "key": "filter", "value": "" }, { "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported.", "key": "attributes", "value": "" }, { "description": "Defines the number of displayed page. The page number starts from 0.", "key": "page", "value": "0" }, { "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.", "key": "pageSize", "value": "100" } ], "variable": [ { "key": "orgid" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"error\": {\n \"key\": \"\",\n \"message\": [\n {\n \"description\": \"\"\n },\n {\n \"description\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-4b901f58-daf1-4245-88f2-54552ef5382a" } ], "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-328ce272-84fa-4123-a347-7725fbee5545" } ], "id": "517bd49f-604b-477f-95c3-63ee31dbef3b", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-517bd49f-604b-477f-95c3-63ee31dbef3b" } ], "id": "1370bd88-0d1f-4ee0-90e0-0a862832b8d0", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-1370bd88-0d1f-4ee0-90e0-0a862832b8d0" } ], "id": "56c6eec6-45dd-44d9-8c68-052c5d2075b5", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-56c6eec6-45dd-44d9-8c68-052c5d2075b5" } ], "id": "1615a5e9-ea14-44ab-9bea-0dcd3c5cb59c", "createdAt": "2026-07-28T11:05:52.000Z", "updatedAt": "2026-07-28T11:05:52.000Z", "uid": "35240-1615a5e9-ea14-44ab-9bea-0dcd3c5cb59c" } ], "variable": [ { "key": "baseUrl", "value": "/" } ] }