{ "info": { "_postman_id": "595b94dc-0384-417a-9f57-525fe8d5ffca", "name": "Webex Admin Address Book Call Monitoring API", "description": "The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling.", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "lastUpdatedBy": "35240", "uid": "35240-595b94dc-0384-417a-9f57-525fe8d5ffca" }, "item": [ { "name": "v1", "item": [ { "name": "monitor", "item": [ { "name": "{taskId}", "item": [ { "name": "bargeIn", "item": [ { "name": "BargeIn Request", "id": "427647ea-7b4a-45e4-bda5-393e6130c8d9", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/bargeIn", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "bargeIn" ], "variable": [ { "id": "1ee76684-6f4b-43ef-8ca6-faced53c5d71", "key": "taskId", "value": "", "description": "(Required) The unique ID representing the task that needs to be barged by the supervisor." } ] }, "description": "Create a successful barge-in request for the supervisor to barge in the call that is being monitored already. Requires scope 'cloud-contact-center:pod_conv' and 'cjp.supervisor'." }, "response": [ { "id": "ab99b98d-98bf-4c7c-a285-83ef95218d87", "name": "The bargeIn request was accepted for processing", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/bargeIn", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "bargeIn" ], "variable": [ { "key": "taskId" } ] } }, "status": "Accepted", "code": 202, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-ab99b98d-98bf-4c7c-a285-83ef95218d87" }, { "id": "e219b58b-2ae7-4bba-badc-f6c8ad4a9f90", "name": "Unauthorized, Token is Invalid", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/bargeIn", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "bargeIn" ], "variable": [ { "key": "taskId" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-e219b58b-2ae7-4bba-badc-f6c8ad4a9f90" }, { "id": "ee6d8308-b3f3-402b-8493-85744a8736aa", "name": "Forbidden Request", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/bargeIn", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "bargeIn" ], "variable": [ { "key": "taskId" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-ee6d8308-b3f3-402b-8493-85744a8736aa" }, { "id": "a34bf600-f14a-4572-9c4c-4366c555d04e", "name": "Precondition Failed", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/bargeIn", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "bargeIn" ], "variable": [ { "key": "taskId" } ] } }, "status": "Precondition Failed", "code": 412, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-a34bf600-f14a-4572-9c4c-4366c555d04e" }, { "id": "a59492c1-f002-4450-a294-88bb849360c8", "name": "Internal Server Error", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/bargeIn", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "bargeIn" ], "variable": [ { "key": "taskId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-a59492c1-f002-4450-a294-88bb849360c8" }, { "id": "c4e954ec-fbb3-4ca3-adf8-f5cee7a41993", "name": "Service Unavailable", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/bargeIn", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "bargeIn" ], "variable": [ { "key": "taskId" } ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-c4e954ec-fbb3-4ca3-adf8-f5cee7a41993" } ], "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-427647ea-7b4a-45e4-bda5-393e6130c8d9" } ], "id": "0ebf53bc-03eb-4371-970b-751264b7d30e", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-0ebf53bc-03eb-4371-970b-751264b7d30e" }, { "name": "end", "item": [ { "name": "End Monitoring Request", "id": "83911888-3d97-4ebc-a7bb-93c351e4e114", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/end", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "end" ], "variable": [ { "id": "cec0f184-5a8a-42b0-b6a4-08e2eb3f0333", "key": "taskId", "value": "", "description": "(Required) The unique ID represents the task that needs to end." } ] }, "description": "Allows to successfully end the on-going monitoring request. Requires scope 'cloud-contact-center:pod_conv' and 'cjp.supervisor'." }, "response": [ { "id": "a98067ab-997f-40a2-89a0-67bf82e244f8", "name": "The end request was accepted for processing", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/end", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "end" ], "variable": [ { "key": "taskId" } ] } }, "status": "Accepted", "code": 202, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-a98067ab-997f-40a2-89a0-67bf82e244f8" }, { "id": "5f6a9918-c04c-409f-9126-71ebe187f727", "name": "Unauthorized, Token is Invalid", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/end", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "end" ], "variable": [ { "key": "taskId" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-5f6a9918-c04c-409f-9126-71ebe187f727" }, { "id": "1d867cbb-2114-4f64-b050-1e619bc030a9", "name": "Forbidden Request", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/end", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "end" ], "variable": [ { "key": "taskId" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-1d867cbb-2114-4f64-b050-1e619bc030a9" }, { "id": "d1eef576-a3c4-4a10-bfd4-34a301e82790", "name": "Precondition Failed", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/end", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "end" ], "variable": [ { "key": "taskId" } ] } }, "status": "Precondition Failed", "code": 412, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-d1eef576-a3c4-4a10-bfd4-34a301e82790" }, { "id": "ee178a36-eed3-4036-b632-4e67096939c7", "name": "Internal Server Error", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/end", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "end" ], "variable": [ { "key": "taskId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-ee178a36-eed3-4036-b632-4e67096939c7" }, { "id": "45f77262-6d05-4875-8bf3-81b38b128db7", "name": "Service Unavailable", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/end", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "end" ], "variable": [ { "key": "taskId" } ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-45f77262-6d05-4875-8bf3-81b38b128db7" } ], "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-83911888-3d97-4ebc-a7bb-93c351e4e114" } ], "id": "56e61541-c242-4dc8-a33c-02ad1160457f", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-56e61541-c242-4dc8-a33c-02ad1160457f" }, { "name": "hold", "item": [ { "name": "Hold Monitoring Request", "id": "13bdf49e-718f-4e1f-a832-71e9cd1603db", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/hold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "hold" ], "variable": [ { "id": "69a41187-e382-43a8-a554-86c224dc833b", "key": "taskId", "value": "", "description": "(Required) The unique ID representing the task that needs to be held." } ] }, "description": "Place the monitoring session on hold for a particular call. Requires scope 'cloud-contact-center:pod_conv' and 'cjp.supervisor'." }, "response": [ { "id": "e3d34525-94b4-4522-9f24-f1b183ebd0a1", "name": "The hold request was accepted for processing.", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/hold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "hold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Accepted", "code": 202, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-e3d34525-94b4-4522-9f24-f1b183ebd0a1" }, { "id": "17688dc5-9117-43e9-b383-0d2bb0e62a6e", "name": "Unauthorized, Token is Invalid", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/hold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "hold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-17688dc5-9117-43e9-b383-0d2bb0e62a6e" }, { "id": "ceda5ddc-71bb-4c3c-94e3-1c9fd162591e", "name": "Forbidden Request", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/hold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "hold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-ceda5ddc-71bb-4c3c-94e3-1c9fd162591e" }, { "id": "8818dd61-0ec8-4d5b-93f7-89cde13be554", "name": "Precondition Failed", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/hold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "hold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Precondition Failed", "code": 412, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-8818dd61-0ec8-4d5b-93f7-89cde13be554" }, { "id": "894e61d5-aa2c-4160-9b30-b2ac035e7456", "name": "Internal Server Error", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/hold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "hold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-894e61d5-aa2c-4160-9b30-b2ac035e7456" }, { "id": "4b72c542-d455-4794-8504-84dc76321ea1", "name": "Service Unavailable", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/hold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "hold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-4b72c542-d455-4794-8504-84dc76321ea1" } ], "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-13bdf49e-718f-4e1f-a832-71e9cd1603db" } ], "id": "8c5a1e3a-168a-42f3-bf07-ce8a1a7d4139", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-8c5a1e3a-168a-42f3-bf07-ce8a1a7d4139" }, { "name": "unhold", "item": [ { "name": "Unhold Monitoring Request", "id": "ec541918-4230-4a3d-9242-541432d19eb3", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/unhold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "unhold" ], "variable": [ { "id": "f6623391-30bc-4490-997c-fbd908c3d6ee", "key": "taskId", "value": "", "description": "(Required) The unique ID representing the task that needs to be resumed and was on hold already." } ] }, "description": "Resume a particular monitoring request that was on hold already. Requires scope 'cloud-contact-center:pod_conv' and 'cjp.supervisor'." }, "response": [ { "id": "671c21b7-2c82-4b65-bd9f-71d81cd14337", "name": "The resume request was accepted for processing.", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/unhold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "unhold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Accepted", "code": 202, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-671c21b7-2c82-4b65-bd9f-71d81cd14337" }, { "id": "89ea74e5-e08c-4738-9c23-5af86e25fc77", "name": "Unauthorized, Token is Invalid", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/unhold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "unhold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-89ea74e5-e08c-4738-9c23-5af86e25fc77" }, { "id": "3f9e91c3-ca35-4991-97a1-af3ec8204599", "name": "Forbidden Request", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/unhold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "unhold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-3f9e91c3-ca35-4991-97a1-af3ec8204599" }, { "id": "85dcefe3-e2ea-44fd-83fe-9be22375fcf5", "name": "Precondition Failed", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/unhold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "unhold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Precondition Failed", "code": 412, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-85dcefe3-e2ea-44fd-83fe-9be22375fcf5" }, { "id": "2db99c8a-9b48-4233-81e3-ca18637c6599", "name": "Internal Server Error", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/unhold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "unhold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-2db99c8a-9b48-4233-81e3-ca18637c6599" }, { "id": "1737fc58-e19b-448a-819f-eae14236a052", "name": "Service Unavailable", "originalRequest": { "method": "POST", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:taskId/unhold", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":taskId", "unhold" ], "variable": [ { "key": "taskId" } ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-1737fc58-e19b-448a-819f-eae14236a052" } ], "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-ec541918-4230-4a3d-9242-541432d19eb3" } ], "id": "711f1a50-4d9b-419c-b2f3-afbedd7b51f4", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-711f1a50-4d9b-419c-b2f3-afbedd7b51f4" } ], "id": "68bed952-d3bb-4a64-a273-95ff6602b201", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-68bed952-d3bb-4a64-a273-95ff6602b201" }, { "name": "sessions", "item": [ { "name": "Fetch Monitoring Sessions", "id": "c04d7b53-965d-46db-900b-8f3e45fc4cda", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/sessions", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", "sessions" ] }, "description": "Fetches all active subscriptions for a given clientID." }, "response": [ { "id": "05be1c41-5e1b-4111-8f17-f0351d457fde", "name": "The fetch session request was accepted for processing.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/sessions", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", "sessions" ] } }, "status": "Accepted", "code": 202, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-05be1c41-5e1b-4111-8f17-f0351d457fde" }, { "id": "472af22b-593a-4634-a44e-5aa2ac42958f", "name": "Unauthorized, Token is Invalid", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/sessions", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", "sessions" ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-472af22b-593a-4634-a44e-5aa2ac42958f" }, { "id": "f419132e-6198-4b20-85e2-21ff5391d27c", "name": "Forbidden Request", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/sessions", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", "sessions" ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-f419132e-6198-4b20-85e2-21ff5391d27c" }, { "id": "96d8f311-ea66-401d-9816-4dd45b042663", "name": "Precondition Failed", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/sessions", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", "sessions" ] } }, "status": "Precondition Failed", "code": 412, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-96d8f311-ea66-401d-9816-4dd45b042663" }, { "id": "e4f8be10-71a3-4807-86c4-c9987ccdc0de", "name": "Internal Server Error", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/sessions", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", "sessions" ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-e4f8be10-71a3-4807-86c4-c9987ccdc0de" }, { "id": "8b86d7f7-9ea1-46c2-8fae-9c6ea2df232b", "name": "Service Unavailable", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/sessions", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", "sessions" ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-8b86d7f7-9ea1-46c2-8fae-9c6ea2df232b" } ], "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-c04d7b53-965d-46db-900b-8f3e45fc4cda" } ], "id": "dada6f21-bb0c-4a2c-b085-da85a90a3f05", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-dada6f21-bb0c-4a2c-b085-da85a90a3f05" }, { "name": "{requestId}", "item": [ { "name": "Delete Monitoring Request", "id": "684c8c38-510e-4eee-bcf6-506efa8820be", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:requestId", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":requestId" ], "variable": [ { "id": "0fb6243e-1ed7-440e-9bda-3f6a387078ac", "key": "requestId", "value": "", "description": "(Required) The id with which the monitoring request has been created." } ] }, "description": "Delete a particular monitoring request that was created. Requires scope 'cloud-contact-center:pod_conv' and 'cjp.supervisor'." }, "response": [ { "id": "77bbfb7f-36cd-4361-81d7-be680a318c2c", "name": "The delete request was accepted for processing", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:requestId", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":requestId" ], "variable": [ { "key": "requestId" } ] } }, "status": "Accepted", "code": 202, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-77bbfb7f-36cd-4361-81d7-be680a318c2c" }, { "id": "0f774be1-e3f8-4a69-ab20-5be6054df1fe", "name": "Unauthorized, Token is Invalid", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:requestId", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":requestId" ], "variable": [ { "key": "requestId" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-0f774be1-e3f8-4a69-ab20-5be6054df1fe" }, { "id": "35e53f6f-e229-4888-8f6f-6aad56f07337", "name": "Forbidden Request", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:requestId", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":requestId" ], "variable": [ { "key": "requestId" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-35e53f6f-e229-4888-8f6f-6aad56f07337" }, { "id": "8a8943ab-8ae2-4002-80ea-a51cfba80d3b", "name": "Precondition Failed", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:requestId", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":requestId" ], "variable": [ { "key": "requestId" } ] } }, "status": "Precondition Failed", "code": 412, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-8a8943ab-8ae2-4002-80ea-a51cfba80d3b" }, { "id": "7303b963-8c9b-4ba1-b575-324e0d96c0c5", "name": "Internal Server Error", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:requestId", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":requestId" ], "variable": [ { "key": "requestId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-7303b963-8c9b-4ba1-b575-324e0d96c0c5" }, { "id": "e7f3f260-a728-4bd5-a2f0-625b57639d5a", "name": "Service Unavailable", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/v1/monitor/:requestId", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor", ":requestId" ], "variable": [ { "key": "requestId" } ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-e7f3f260-a728-4bd5-a2f0-625b57639d5a" } ], "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-684c8c38-510e-4eee-bcf6-506efa8820be" } ], "id": "eb8a5fe5-9c7d-4cd4-b5ab-3691dc5714de", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-eb8a5fe5-9c7d-4cd4-b5ab-3691dc5714de" }, { "name": "Create Monitoring Request", "id": "02abdb36-8e4d-484e-b3c8-8a4adcf72007", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": \"\",\n \"monitorType\": \"\",\n \"taskId\": \"\",\n \"queueIds\": [\n \"\",\n \"\"\n ],\n \"teams\": [\n \"\",\n \"\"\n ],\n \"sites\": [\n \"\",\n \"\"\n ],\n \"agents\": [\n \"\",\n \"\"\n ],\n \"trackingId\": \"\",\n \"invisibleMode\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/monitor", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor" ] }, "description": "Create a successful monitoring request. It can be done either on an on-going or next successful inbound/outbound call. Requires scope 'cloud-contact-center:pod_conv' and 'cjp.supervisor'." }, "response": [ { "id": "3aadfa25-f7b0-4408-9a0e-4013bb4932ac", "name": "The create request was accepted for processing", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": \"\",\n \"monitorType\": \"\",\n \"taskId\": \"\",\n \"queueIds\": [\n \"\",\n \"\"\n ],\n \"teams\": [\n \"\",\n \"\"\n ],\n \"sites\": [\n \"\",\n \"\"\n ],\n \"agents\": [\n \"\",\n \"\"\n ],\n \"trackingId\": \"\",\n \"invisibleMode\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/monitor", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor" ] } }, "status": "Accepted", "code": 202, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-3aadfa25-f7b0-4408-9a0e-4013bb4932ac" }, { "id": "8a3a7b68-c36e-40cf-8483-3d98455921bc", "name": "Unauthorized, Token is Invalid", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": \"\",\n \"monitorType\": \"\",\n \"taskId\": \"\",\n \"queueIds\": [\n \"\",\n \"\"\n ],\n \"teams\": [\n \"\",\n \"\"\n ],\n \"sites\": [\n \"\",\n \"\"\n ],\n \"agents\": [\n \"\",\n \"\"\n ],\n \"trackingId\": \"\",\n \"invisibleMode\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/monitor", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor" ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-8a3a7b68-c36e-40cf-8483-3d98455921bc" }, { "id": "bf11d38c-bed7-405c-8d20-c5ca844cc31e", "name": "Forbidden Request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": \"\",\n \"monitorType\": \"\",\n \"taskId\": \"\",\n \"queueIds\": [\n \"\",\n \"\"\n ],\n \"teams\": [\n \"\",\n \"\"\n ],\n \"sites\": [\n \"\",\n \"\"\n ],\n \"agents\": [\n \"\",\n \"\"\n ],\n \"trackingId\": \"\",\n \"invisibleMode\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/monitor", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor" ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-bf11d38c-bed7-405c-8d20-c5ca844cc31e" }, { "id": "6ee297f0-ce47-4162-b56e-797fc270de56", "name": "Precondition Failed", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": \"\",\n \"monitorType\": \"\",\n \"taskId\": \"\",\n \"queueIds\": [\n \"\",\n \"\"\n ],\n \"teams\": [\n \"\",\n \"\"\n ],\n \"sites\": [\n \"\",\n \"\"\n ],\n \"agents\": [\n \"\",\n \"\"\n ],\n \"trackingId\": \"\",\n \"invisibleMode\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/monitor", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor" ] } }, "status": "Precondition Failed", "code": 412, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-6ee297f0-ce47-4162-b56e-797fc270de56" }, { "id": "12673eba-df2a-4a2a-875b-a12d8e5ae7c2", "name": "Internal Server Error", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": \"\",\n \"monitorType\": \"\",\n \"taskId\": \"\",\n \"queueIds\": [\n \"\",\n \"\"\n ],\n \"teams\": [\n \"\",\n \"\"\n ],\n \"sites\": [\n \"\",\n \"\"\n ],\n \"agents\": [\n \"\",\n \"\"\n ],\n \"trackingId\": \"\",\n \"invisibleMode\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/monitor", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor" ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-12673eba-df2a-4a2a-875b-a12d8e5ae7c2" }, { "id": "949cfd07-7862-4d97-ae21-403ebfbc3b14", "name": "Service Unavailable", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": \"\",\n \"monitorType\": \"\",\n \"taskId\": \"\",\n \"queueIds\": [\n \"\",\n \"\"\n ],\n \"teams\": [\n \"\",\n \"\"\n ],\n \"sites\": [\n \"\",\n \"\"\n ],\n \"agents\": [\n \"\",\n \"\"\n ],\n \"trackingId\": \"\",\n \"invisibleMode\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/v1/monitor", "host": [ "{{baseUrl}}" ], "path": [ "v1", "monitor" ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-949cfd07-7862-4d97-ae21-403ebfbc3b14" } ], "createdAt": "2026-07-28T11:07:46.000Z", "updatedAt": "2026-07-28T11:07:46.000Z", "uid": "35240-02abdb36-8e4d-484e-b3c8-8a4adcf72007" } ], "id": "dd0f2a53-2877-4b98-b543-25ace67694ad", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-dd0f2a53-2877-4b98-b543-25ace67694ad" } ], "id": "a33b6d70-6c81-444b-aa00-c67795e6c81b", "createdAt": "2026-07-28T11:07:45.000Z", "updatedAt": "2026-07-28T11:07:45.000Z", "uid": "35240-a33b6d70-6c81-444b-aa00-c67795e6c81b" } ], "variable": [ { "key": "baseUrl", "value": "/" } ] }