{
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    "_postman_id": "49d6d0a2-d9a7-451d-ad2b-bc405ce274c2",
    "name": "Webex Admin Address Book Contact Service Queue API",
    "description": "The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling.",
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    "createdAt": "2026-07-28T11:08:56.000Z",
    "updatedAt": "2026-07-28T11:08:57.000Z",
    "lastUpdatedBy": "35240",
    "uid": "35240-49d6d0a2-d9a7-451d-ad2b-bc405ce274c2"
  },
  "item": [
    {
      "name": "organization",
      "item": [
        {
          "name": "{orgid}",
          "item": [
            {
              "name": "contact-service-queue",
              "item": [
                {
                  "name": "bulk",
                  "item": [
                    {
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                      "protocolProfileBehavior": {
                        "disableBodyPruning": true
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                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
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                        },
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                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
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                            }
                          ]
                        },
                        "description": "Create, Update or delete Contact Service Queue(s) in bulk in a given organization."
                      },
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                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
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                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue",
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                          ],
                          "variable": [
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                              "id": "4e2e7a9f-14d4-4a36-ae45-e27bdc80757a",
                              "key": "orgid",
                              "value": "<string>",
                              "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                            }
                          ]
                        },
                        "description": "Update some or all properties for multiple Contact Service Queue(s) in bulk in a given organization."
                      },
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                              "host": [
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                              ],
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                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
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                                "raw": {
                                  "headerFamily": "json",
                                  "language": "json"
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                            },
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                              "host": [
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                          },
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                          "code": 404,
                          "_postman_previewlanguage": "json",
                          "header": [
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                              "key": "Content-Type",
                              "value": "application/json"
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                          "cookie": [],
                          "responseTime": null,
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                          "updatedAt": "2026-07-28T11:08:57.000Z",
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                            "header": [
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                                "key": "Content-Type",
                                "value": "application/json"
                              },
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                                "key": "Accept",
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\"aiRoutingKPIId\": \"<string>\",\n          \"evaluationModeStartTime\": \"<long>\"\n        },\n        \"createdTime\": \"<long>\",\n        \"lastUpdatedTime\": \"<long>\"\n      },\n      \"requestAction\": \"<string>\"\n    }\n  ]\n}",
                              "options": {
                                "raw": {
                                  "headerFamily": "json",
                                  "language": "json"
                                }
                              }
                            },
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                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk",
                              "host": [
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                              ],
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                                ":orgid",
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                              "variable": [
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                          "status": "Too Many Requests",
                          "code": 429,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
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                          "updatedAt": "2026-07-28T11:08:57.000Z",
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                          "id": "554a7972-7551-4287-8647-6c2bc901f3b1",
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                              {
                                "key": "Content-Type",
                                "value": "application/json"
                              },
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\"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          }\n        ],\n        \"agents\": [\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          },\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          }\n        ],\n        \"xspVersion\": \"<string>\",\n        \"subscriptionId\": \"<string>\",\n        \"assistantSkill\": {\n          \"assistantSkillId\": \"<string>\",\n          \"assistantSkillUpdatedTime\": \"<long>\"\n        },\n        \"systemDefault\": \"<boolean>\",\n        \"manuallyAssignable\": \"<boolean>\",\n        \"agentsLastUpdatedByUserName\": \"<string>\",\n        \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n        \"agentsLastUpdatedTime\": \"<long>\",\n        \"queueLevelSummariesInclusion\": \"<string>\",\n        \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n        \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n        \"queueLevelAutoCsatInclusion\": \"<string>\",\n        \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n        \"personalizedAIRouting\": {\n          \"aiRoutingMode\": \"NONE\",\n          \"aiRoutingKPIId\": \"<string>\",\n          \"evaluationModeStartTime\": \"<long>\"\n        },\n        \"createdTime\": \"<long>\",\n        \"lastUpdatedTime\": \"<long>\"\n      },\n      \"requestAction\": \"<string>\"\n    },\n    {\n      \"itemIdentifier\": \"<integer>\",\n      \"item\": {\n        \"active\": \"<boolean>\",\n        \"callDistributionGroups\": [\n          {\n            \"agentGroups\": [\n              {\n                \"teamId\": \"<string>\"\n              },\n              {\n                \"teamId\": \"<string>\"\n              }\n            ],\n            \"order\": \"<integer>\",\n            \"duration\": 0\n          },\n          {\n            \"agentGroups\": [\n              {\n                \"teamId\": \"<string>\"\n              },\n              {\n                \"teamId\": \"<string>\"\n              }\n            ],\n            \"order\": \"<integer>\",\n            \"duration\": 0\n          }\n        ],\n        \"channelType\": \"OTHERS\",\n        \"checkAgentAvailability\": \"<boolean>\",\n        \"maxActiveContacts\": \"<integer>\",\n        \"maxTimeInQueue\": \"<integer>\",\n        \"name\": \"<string>\",\n        \"queueRoutingType\": \"SKILL_BASED\",\n        \"queueType\": \"OUTBOUND\",\n        \"routingType\": \"LONGEST_AVAILABLE_AGENT\",\n        \"serviceLevelThreshold\": \"<integer>\",\n        \"organizationId\": \"7efaBA0D-eFAa-91c9A7eA-4a6aEebD668A\",\n        \"id\": \"<string>\",\n        \"version\": \"<integer>\",\n        \"description\": \"<string>\",\n        \"socialChannelType\": \"WHATSAPP\",\n        \"defaultMusicInQueueMediaFileId\": \"<string>\",\n        \"timezone\": \"<string>\",\n        \"outdialCampaignEnabled\": \"<boolean>\",\n        \"monitoringPermitted\": \"<boolean>\",\n        \"parkingPermitted\": \"<boolean>\",\n        \"recordingPermitted\": \"<boolean>\",\n        \"recordingAllCallsPermitted\": \"<boolean>\",\n        \"pauseRecordingPermitted\": \"<boolean>\",\n        \"recordingPauseDuration\": \"<integer>\",\n        \"controlFlowScriptUrl\": \"<string>\",\n        \"ivrRequeueUrl\": \"<string>\",\n        \"overflowNumber\": \"<string>\",\n        \"vendorId\": \"<string>\",\n        \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n        \"queueSkillRequirements\": [\n          {\n            \"condition\": \"<string>\",\n            \"skillId\": \"<string>\",\n            \"skillValue\": \"<string>\",\n            \"organizationId\": \"25D820e4E4cbe37f-41Fd-a4aFEBcDd1b9\",\n            \"id\": \"<string>\",\n            \"version\": \"<integer>\",\n            \"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          },\n          {\n            \"condition\": \"<string>\",\n            \"skillId\": \"<string>\",\n            \"skillValue\": \"<string>\",\n            \"organizationId\": \"69b6EcCc-40CDa56ad0FF1AD3e74F750e\",\n            \"id\": \"<string>\",\n            \"version\": \"<integer>\",\n            \"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          }\n        ],\n        \"agents\": [\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          },\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          }\n        ],\n        \"xspVersion\": \"<string>\",\n        \"subscriptionId\": \"<string>\",\n        \"assistantSkill\": {\n          \"assistantSkillId\": \"<string>\",\n          \"assistantSkillUpdatedTime\": \"<long>\"\n        },\n        \"systemDefault\": \"<boolean>\",\n        \"manuallyAssignable\": \"<boolean>\",\n        \"agentsLastUpdatedByUserName\": \"<string>\",\n        \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n        \"agentsLastUpdatedTime\": \"<long>\",\n        \"queueLevelSummariesInclusion\": \"<string>\",\n        \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n        \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n        \"queueLevelAutoCsatInclusion\": \"<string>\",\n        \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n        \"personalizedAIRouting\": {\n          \"aiRoutingMode\": \"NONE\",\n          \"aiRoutingKPIId\": \"<string>\",\n          \"evaluationModeStartTime\": \"<long>\"\n        },\n        \"createdTime\": \"<long>\",\n        \"lastUpdatedTime\": \"<long>\"\n      },\n      \"requestAction\": \"<string>\"\n    }\n  ]\n}",
                              "options": {
                                "raw": {
                                  "headerFamily": "json",
                                  "language": "json"
                                }
                              }
                            },
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                "bulk"
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Internal Server Error",
                          "code": 500,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-554a7972-7551-4287-8647-6c2bc901f3b1"
                        }
                      ],
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-7b929a4a-64f1-4efa-8219-00eff135cc7e"
                    }
                  ],
                  "id": "892e1a26-960f-4206-a1db-edc624a5389e",
                  "createdAt": "2026-07-28T11:08:57.000Z",
                  "updatedAt": "2026-07-28T11:08:57.000Z",
                  "uid": "35240-892e1a26-960f-4206-a1db-edc624a5389e"
                },
                {
                  "name": "bulk-export",
                  "item": [
                    {
                      "name": "Bulk export Contact Service Queue(s)",
                      "id": "35c9d26f-bffd-446b-86ad-269c982e5dd1",
                      "protocolProfileBehavior": {
                        "disableBodyPruning": true
                      },
                      "request": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "*/*"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk-export?type=OUTBOUND&page=0&pageSize=100",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue",
                            "bulk-export"
                          ],
                          "query": [
                            {
                              "description": "(Required) Indicates the queue type; can be INBOUND or OUTBOUND.",
                              "key": "type",
                              "value": "OUTBOUND"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            }
                          ],
                          "variable": [
                            {
                              "id": "59f9d29b-7280-4ce4-a6ab-1173fa0f6907",
                              "key": "orgid",
                              "value": "<string>",
                              "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                            }
                          ]
                        },
                        "description": "Export all Contact Service Queue(s) in a given organization."
                      },
                      "response": [
                        {
                          "id": "9e702b70-761e-49ef-8a42-ed6069810870",
                          "name": "OK",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk-export?type=OUTBOUND&page=0&pageSize=100",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                "bulk-export"
                              ],
                              "query": [
                                {
                                  "description": "(Required) Indicates the queue type; can be INBOUND or OUTBOUND.",
                                  "key": "type",
                                  "value": "OUTBOUND"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "text",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "*/*"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"totalResources\": \"<integer>\",\n  \"pageNumber\": \"<integer>\",\n  \"pageSize\": \"<integer>\",\n  \"rel\": \"<string>\",\n  \"resources\": [\n    {\n      \"name\": \"<string>\",\n      \"description\": \"<string>\",\n      \"type\": \"<string>\",\n      \"channelType\": \"<string>\",\n      \"routingType\": \"<string>\",\n      \"monitoringPermitted\": \"<boolean>\",\n      \"parkingPermitted\": \"<boolean>\",\n      \"recordingPermitted\": \"<boolean>\",\n      \"recordingAllCallsPermitted\": \"<boolean>\",\n      \"pauseRecordingPermitted\": \"<boolean>\",\n      \"recordingPauseDuration\": \"<integer>\",\n      \"maxTimeInQueue\": \"<integer>\",\n      \"defaultMusicInQueueMediaFile\": \"<string>\",\n      \"serviceLevelThreshold\": \"<string>\",\n      \"timezone\": \"<string>\",\n      \"imiOrgType\": \"<string>\",\n      \"skillBasedRoutingType\": \"<string>\",\n      \"outdialCampaignEnabled\": \"<boolean>\",\n      \"queueRoutingType\": \"<string>\",\n      \"callDistributionGroups\": [\n        {\n          \"agentGroups\": [\n            {\n              \"teamName\": \"<string>\",\n              \"siteName\": \"<string>\"\n            },\n            {\n              \"teamName\": \"<string>\",\n              \"siteName\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": \"<integer>\"\n        },\n        {\n          \"agentGroups\": [\n            {\n              \"teamName\": \"<string>\",\n              \"siteName\": \"<string>\"\n            },\n            {\n              \"teamName\": \"<string>\",\n              \"siteName\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": \"<integer>\"\n        }\n      ],\n      \"queueSkillRequirements\": [\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n   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\"<string>\"\n      ],\n      \"manuallyAssignable\": \"<boolean>\",\n      \"queueLevelSummariesInclusion\": \"EXCLUDED\",\n      \"queueLevelSentimentAnalysisInclusion\": \"INCLUDED\",\n      \"queueLevelPredictedWaitTimeInclusion\": \"INCLUDED\",\n      \"queueLevelAutoCsatInclusion\": \"EXCLUDED\",\n      \"queueLevelRealTimeTranscriptionsInclusion\": \"EXCLUDED\",\n      \"assistantSkill\": {\n        \"assistantSkillId\": \"<string>\",\n        \"assistantSkillUpdatedTime\": \"<long>\"\n      }\n    },\n    {\n      \"name\": \"<string>\",\n      \"description\": \"<string>\",\n      \"type\": \"<string>\",\n      \"channelType\": \"<string>\",\n      \"routingType\": \"<string>\",\n      \"monitoringPermitted\": \"<boolean>\",\n      \"parkingPermitted\": \"<boolean>\",\n      \"recordingPermitted\": \"<boolean>\",\n      \"recordingAllCallsPermitted\": \"<boolean>\",\n      \"pauseRecordingPermitted\": \"<boolean>\",\n      \"recordingPauseDuration\": \"<integer>\",\n      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\"siteName\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": \"<integer>\"\n        }\n      ],\n      \"queueSkillRequirements\": [\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"46eA84bC3cA3-4062-18af9AECefCBED0D\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        },\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"2BCD9fcD-26AE-0CA3-9f6E-60D9eDE21fa0\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n     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                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
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                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk-export?type=OUTBOUND&page=0&pageSize=100",
                              "host": [
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                              ],
                              "path": [
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                                  "description": "(Required) Indicates the queue type; can be INBOUND or OUTBOUND.",
                                  "key": "type",
                                  "value": "OUTBOUND"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
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                                }
                              ],
                              "variable": [
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                            }
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                          "status": "Unauthorized",
                          "code": 401,
                          "_postman_previewlanguage": "json",
                          "header": [
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                              "key": "Content-Type",
                              "value": "application/json"
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                                "key": "Accept",
                                "value": "application/json"
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                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                }
                              ],
                              "variable": [
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                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Forbidden",
                          "code": 403,
                          "_postman_previewlanguage": "json",
                          "header": [
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                              "key": "Content-Type",
                              "value": "application/json"
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                                "value": "application/json"
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                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
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                                },
                                {
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                          "_postman_previewlanguage": "json",
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                        },
                        {
                          "id": "1cbde14f-dd48-412c-8a09-12031dd87de8",
                          "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk-export?type=OUTBOUND&page=0&pageSize=100",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                "bulk-export"
                              ],
                              "query": [
                                {
                                  "description": "(Required) Indicates the queue type; can be INBOUND or OUTBOUND.",
                                  "key": "type",
                                  "value": "OUTBOUND"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Too Many Requests",
                          "code": 429,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-1cbde14f-dd48-412c-8a09-12031dd87de8"
                        },
                        {
                          "id": "048f62b2-6815-4f0a-ad85-b431fe8742ae",
                          "name": "An Unexpected Error Occurred",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/bulk-export?type=OUTBOUND&page=0&pageSize=100",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                "bulk-export"
                              ],
                              "query": [
                                {
                                  "description": "(Required) Indicates the queue type; can be INBOUND or OUTBOUND.",
                                  "key": "type",
                                  "value": "OUTBOUND"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Internal Server Error",
                          "code": 500,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-048f62b2-6815-4f0a-ad85-b431fe8742ae"
                        }
                      ],
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-35c9d26f-bffd-446b-86ad-269c982e5dd1"
                    }
                  ],
                  "id": "600f48e5-5ae3-4d9e-a615-d70cfa2f495e",
                  "createdAt": "2026-07-28T11:08:57.000Z",
                  "updatedAt": "2026-07-28T11:08:57.000Z",
                  "uid": "35240-600f48e5-5ae3-4d9e-a615-d70cfa2f495e"
                },
                {
                  "name": "by-skill-profile-id",
                  "item": [
                    {
                      "name": "{id}",
                      "item": [
                        {
                          "name": "internal",
                          "item": [
                            {
                              "name": "List Internal Skill CSQs by Profile",
                              "id": "2e657bc5-602b-4660-8c15-ddd1e943c7f2",
                              "protocolProfileBehavior": {
                                "disableBodyPruning": true
                              },
                              "request": {
                                "method": "GET",
                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "*/*"
                                  }
                                ],
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id/internal",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "contact-service-queue",
                                    "by-skill-profile-id",
                                    ":id",
                                    "internal"
                                  ],
                                  "variable": [
                                    {
                                      "id": "2d5b0bbb-de31-478a-825e-c9e2902feba5",
                                      "key": "orgid",
                                      "value": "<string>",
                                      "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                                    },
                                    {
                                      "id": "0d5cd556-9b8b-4c43-a7a8-5bbc797c6e9e",
                                      "key": "id",
                                      "value": "<string>",
                                      "description": "(Required) ID of this contact center resource."
                                    }
                                  ]
                                },
                                "description": "Retrieve skill-based Contact Service Queues by skill profile ID for internal use in a given organization."
                              },
                              "response": [
                                {
                                  "id": "8a9f5d97-8380-4bad-a0b8-9f481f58e803",
                                  "name": "OK",
                                  "originalRequest": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "*/*"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id/internal",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "contact-service-queue",
                                        "by-skill-profile-id",
                                        ":id",
                                        "internal"
                                      ],
                                      "variable": [
                                        {
                                          "key": "orgid"
                                        },
                                        {
                                          "key": "id"
                                        }
                                      ]
                                    }
                                  },
                                  "status": "OK",
                                  "code": 200,
                                  "_postman_previewlanguage": "text",
                                  "header": [
                                    {
                                      "key": "Content-Type",
                                      "value": "*/*"
                                    }
                                  ],
                                  "cookie": [],
                                  "responseTime": null,
                                  "body": "{\n  \"meta\": {\n    \"cillum_8b\": {},\n    \"veniam_a\": {},\n    \"eu_8d\": {},\n    \"Excepteur_f9b\": {}\n  },\n  \"data\": [\n    {\n      \"organizationId\": \"FBF23B69-e8c4A32A-7FCdBFc4927Ab08d\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"channelType\": \"<string>\",\n      \"name\": \"<string>\",\n      \"skillScore\": \"<integer>\",\n      \"qsrType\": \"<string>\",\n      \"dynamicSkillScore\": \"<integer>\",\n      \"skillProfileSkillsMatch\": \"<boolean>\",\n      \"dynamicSkillsMatch\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"organizationId\": \"dBf587dF-6e5CBb67C5dB-ddC1D38e9a82\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"channelType\": \"<string>\",\n      \"name\": \"<string>\",\n      \"skillScore\": \"<integer>\",\n      \"qsrType\": \"<string>\",\n      \"dynamicSkillScore\": \"<integer>\",\n      \"skillProfileSkillsMatch\": \"<boolean>\",\n      \"dynamicSkillsMatch\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ]\n}",
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-8a9f5d97-8380-4bad-a0b8-9f481f58e803"
                                },
                                {
                                  "id": "0ed0be70-1fc3-4f1b-aaf1-19a35bbcbf58",
                                  "name": "Unauthorized Operation",
                                  "originalRequest": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "application/json"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id/internal",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "contact-service-queue",
                                        "by-skill-profile-id",
                                        ":id",
                                        "internal"
                                      ],
                                      "variable": [
                                        {
                                          "key": "orgid"
                                        },
                                        {
                                          "key": "id"
                                        }
                                      ]
                                    }
                                  },
                                  "status": "Unauthorized",
                                  "code": 401,
                                  "_postman_previewlanguage": "json",
                                  "header": [
                                    {
                                      "key": "Content-Type",
                                      "value": "application/json"
                                    }
                                  ],
                                  "cookie": [],
                                  "responseTime": null,
                                  "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-0ed0be70-1fc3-4f1b-aaf1-19a35bbcbf58"
                                },
                                {
                                  "id": "d20ac89e-38fa-4718-a231-21f3a30a292a",
                                  "name": "Operation is forbidden",
                                  "originalRequest": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "application/json"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id/internal",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "contact-service-queue",
                                        "by-skill-profile-id",
                                        ":id",
                                        "internal"
                                      ],
                                      "variable": [
                                        {
                                          "key": "orgid"
                                        },
                                        {
                                          "key": "id"
                                        }
                                      ]
                                    }
                                  },
                                  "status": "Forbidden",
                                  "code": 403,
                                  "_postman_previewlanguage": "json",
                                  "header": [
                                    {
                                      "key": "Content-Type",
                                      "value": "application/json"
                                    }
                                  ],
                                  "cookie": [],
                                  "responseTime": null,
                                  "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-d20ac89e-38fa-4718-a231-21f3a30a292a"
                                },
                                {
                                  "id": "77989ef6-1112-4387-8629-8dfc3b9eb788",
                                  "name": "Resource not found or URI is invalid",
                                  "originalRequest": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "application/json"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id/internal",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "contact-service-queue",
                                        "by-skill-profile-id",
                                        ":id",
                                        "internal"
                                      ],
                                      "variable": [
                                        {
                                          "key": "orgid"
                                        },
                                        {
                                          "key": "id"
                                        }
                                      ]
                                    }
                                  },
                                  "status": "Not Found",
                                  "code": 404,
                                  "_postman_previewlanguage": "json",
                                  "header": [
                                    {
                                      "key": "Content-Type",
                                      "value": "application/json"
                                    }
                                  ],
                                  "cookie": [],
                                  "responseTime": null,
                                  "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-77989ef6-1112-4387-8629-8dfc3b9eb788"
                                },
                                {
                                  "id": "f4939520-9923-4f08-a09c-04cf938f5eb7",
                                  "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                                  "originalRequest": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "application/json"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id/internal",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "contact-service-queue",
                                        "by-skill-profile-id",
                                        ":id",
                                        "internal"
                                      ],
                                      "variable": [
                                        {
                                          "key": "orgid"
                                        },
                                        {
                                          "key": "id"
                                        }
                                      ]
                                    }
                                  },
                                  "status": "Too Many Requests",
                                  "code": 429,
                                  "_postman_previewlanguage": "json",
                                  "header": [
                                    {
                                      "key": "Content-Type",
                                      "value": "application/json"
                                    }
                                  ],
                                  "cookie": [],
                                  "responseTime": null,
                                  "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-f4939520-9923-4f08-a09c-04cf938f5eb7"
                                },
                                {
                                  "id": "15f8efd9-e6c2-487d-a3dc-cd3f6bdb9013",
                                  "name": "An Unexpected Error Occurred",
                                  "originalRequest": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "application/json"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id/internal",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "contact-service-queue",
                                        "by-skill-profile-id",
                                        ":id",
                                        "internal"
                                      ],
                                      "variable": [
                                        {
                                          "key": "orgid"
                                        },
                                        {
                                          "key": "id"
                                        }
                                      ]
                                    }
                                  },
                                  "status": "Internal Server Error",
                                  "code": 500,
                                  "_postman_previewlanguage": "json",
                                  "header": [
                                    {
                                      "key": "Content-Type",
                                      "value": "application/json"
                                    }
                                  ],
                                  "cookie": [],
                                  "responseTime": null,
                                  "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-15f8efd9-e6c2-487d-a3dc-cd3f6bdb9013"
                                }
                              ],
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-2e657bc5-602b-4660-8c15-ddd1e943c7f2"
                            }
                          ],
                          "id": "552a7283-208a-46f1-9b74-7d64d0863085",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-552a7283-208a-46f1-9b74-7d64d0863085"
                        },
                        {
                          "name": "List Skill CSQs by Skill Profile",
                          "id": "640a8575-c4ce-413d-b01d-b0bb2204087e",
                          "protocolProfileBehavior": {
                            "disableBodyPruning": true
                          },
                          "request": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                "by-skill-profile-id",
                                ":id"
                              ],
                              "variable": [
                                {
                                  "id": "e176a16e-4644-4db6-90fd-1440c304422e",
                                  "key": "orgid",
                                  "value": "<string>",
                                  "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                                },
                                {
                                  "id": "4c70ee35-b496-49bb-b445-1fbf21acc87a",
                                  "key": "id",
                                  "value": "<string>",
                                  "description": "(Required) ID of this contact center resource."
                                }
                              ]
                            },
                            "description": "Retrieve skill-based Contact Service Queues by skill profile ID in a given organization."
                          },
                          "response": [
                            {
                              "id": "41a30071-7133-452e-9602-db9b8d1b28e9",
                              "name": "OK",
                              "originalRequest": {
                                "method": "GET",
                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "*/*"
                                  }
                                ],
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "contact-service-queue",
                                    "by-skill-profile-id",
                                    ":id"
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    },
                                    {
                                      "key": "id"
                                    }
                                  ]
                                }
                              },
                              "status": "OK",
                              "code": 200,
                              "_postman_previewlanguage": "text",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "*/*"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"meta\": {\n    \"cillum_8b\": {},\n    \"veniam_a\": {},\n    \"eu_8d\": {},\n    \"Excepteur_f9b\": {}\n  },\n  \"data\": [\n    {\n      \"organizationId\": \"FBF23B69-e8c4A32A-7FCdBFc4927Ab08d\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"channelType\": \"<string>\",\n      \"name\": \"<string>\",\n      \"skillScore\": \"<integer>\",\n      \"qsrType\": \"<string>\",\n      \"dynamicSkillScore\": \"<integer>\",\n      \"skillProfileSkillsMatch\": \"<boolean>\",\n      \"dynamicSkillsMatch\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"organizationId\": \"dBf587dF-6e5CBb67C5dB-ddC1D38e9a82\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"channelType\": \"<string>\",\n      \"name\": \"<string>\",\n      \"skillScore\": \"<integer>\",\n      \"qsrType\": \"<string>\",\n      \"dynamicSkillScore\": \"<integer>\",\n      \"skillProfileSkillsMatch\": \"<boolean>\",\n      \"dynamicSkillsMatch\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ]\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-41a30071-7133-452e-9602-db9b8d1b28e9"
                            },
                            {
                              "id": "4843ba74-0c76-430d-8eb7-a4b8bd178ecc",
                              "name": "Unauthorized Operation",
                              "originalRequest": {
                                "method": "GET",
                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "application/json"
                                  }
                                ],
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-skill-profile-id/:id",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
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                {
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                              "name": "List Agent CSQs by CI User ID",
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                                  ]
                                },
                                "description": "Retrieve agent-based Contact Service Queues by CI user ID for internal use in a given organization."
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                                        "key": "Accept",
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                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/by-user-ci-id/:ciUserId/internal",
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                                  ],
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-5f6c8cb4-9122-45e5-b50b-240438f98fa7"
                                }
                              ],
                              "id": "b98e110b-342e-43dd-9213-2159718cf265",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-b98e110b-342e-43dd-9213-2159718cf265"
                            }
                          ],
                          "id": "f25d134f-7c56-40ed-8a72-a02e59c2d0b2",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-f25d134f-7c56-40ed-8a72-a02e59c2d0b2"
                        }
                      ],
                      "id": "89ccb2d2-72f6-4956-b378-1c82eae0f8f2",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-89ccb2d2-72f6-4956-b378-1c82eae0f8f2"
                    }
                  ],
                  "id": "8927a9cf-488f-43f2-8f56-79897f875c3d",
                  "createdAt": "2026-07-28T11:08:57.000Z",
                  "updatedAt": "2026-07-28T11:08:57.000Z",
                  "uid": "35240-8927a9cf-488f-43f2-8f56-79897f875c3d"
                },
                {
                  "name": "{id}",
                  "item": [
                    {
                      "name": "incoming-references",
                      "item": [
                        {
                          "name": "List CSQ References by ID",
                          "id": "5de5b43e-7614-496b-a983-d1b15e9074eb",
                          "protocolProfileBehavior": {
                            "disableBodyPruning": true
                          },
                          "request": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id/incoming-references?type=<string>&page=0&pageSize=100",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id",
                                "incoming-references"
                              ],
                              "query": [
                                {
                                  "description": "Entity type of the other entity that has a reference to this specific entity.",
                                  "key": "type",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
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                                }
                              ],
                              "variable": [
                                {
                                  "id": "a67e0f87-5245-43c0-b514-cc3ba45bc7ae",
                                  "key": "orgid",
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                                  "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                                },
                                {
                                  "id": "124e8b39-4a04-44ba-925e-5c864fc199a7",
                                  "key": "id",
                                  "value": "<string>",
                                  "description": "(Required) ID of this contact center resource."
                                }
                              ]
                            },
                            "description": "Retrieve a list of all entities that have reference to an existing Contact Service Queue by ID in a given organization."
                          },
                          "response": [
                            {
                              "id": "dbb0a7ef-1685-4a72-9a58-6fb9034f8ae9",
                              "name": "OK",
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                                "method": "GET",
                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "*/*"
                                  }
                                ],
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id/incoming-references?type=<string>&page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "contact-service-queue",
                                    ":id",
                                    "incoming-references"
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                                  "query": [
                                    {
                                      "description": "Entity type of the other entity that has a reference to this specific entity.",
                                      "key": "type",
                                      "value": "<string>"
                                    },
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    },
                                    {
                                      "key": "id"
                                    }
                                  ]
                                }
                              },
                              "status": "OK",
                              "code": 200,
                              "_postman_previewlanguage": "text",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "*/*"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"description\": \"<string>\",\n  \"meta\": {\n    \"orgid\": \"2C6D3cFdd2d992e5-6Cc9-49A9FAEf5DFF\",\n    \"page\": \"<integer>\",\n    \"pageSize\": \"<integer>\",\n    \"totalPages\": \"<integer>\",\n    \"totalRecords\": \"<integer>\",\n    \"links\": {},\n    \"referencedEntities\": [\n      \"<string>\",\n      \"<string>\"\n    ],\n    \"currentEntity\": \"<string>\"\n  },\n  \"data\": [\n    {\n      \"id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"additionalAttributes\": {\n        \"consequat6a\": \"<string>\"\n      },\n      \"createdDate\": \"<string>\",\n      \"lastModifiedDate\": \"<string>\",\n      \"version\": \"<integer>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"name\": \"<string>\",\n      \"additionalAttributes\": {\n        \"labore_a\": \"<string>\",\n        \"culpa_a\": \"<string>\"\n      },\n      \"createdDate\": \"<string>\",\n      \"lastModifiedDate\": \"<string>\",\n      \"version\": \"<integer>\"\n    }\n  ]\n}",
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                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-dbb0a7ef-1685-4a72-9a58-6fb9034f8ae9"
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                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "application/json"
                                  }
                                ],
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id/incoming-references?type=<string>&page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "contact-service-queue",
                                    ":id",
                                    "incoming-references"
                                  ],
                                  "query": [
                                    {
                                      "description": "Entity type of the other entity that has a reference to this specific entity.",
                                      "key": "type",
                                      "value": "<string>"
                                    },
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    },
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                                      "key": "id"
                                    }
                                  ]
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                              },
                              "status": "Unauthorized",
                              "code": 401,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
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                                "method": "GET",
                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "application/json"
                                  }
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                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id/incoming-references?type=<string>&page=0&pageSize=100",
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                                      "description": "Entity type of the other entity that has a reference to this specific entity.",
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                                    },
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                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    },
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                                      "key": "id"
                                    }
                                  ]
                                }
                              },
                              "status": "Forbidden",
                              "code": 403,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
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                            },
                            {
                              "id": "2f888562-b032-4614-b26c-dea67016255c",
                              "name": "Resource not found or URI is invalid",
                              "originalRequest": {
                                "method": "GET",
                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "application/json"
                                  }
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                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id/incoming-references?type=<string>&page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
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                                  ],
                                  "query": [
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                                      "description": "Entity type of the other entity that has a reference to this specific entity.",
                                      "key": "type",
                                      "value": "<string>"
                                    },
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
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                                  "variable": [
                                    {
                                      "key": "orgid"
                                    },
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                              },
                              "status": "Not Found",
                              "code": 404,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
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                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
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                              "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
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                                "method": "GET",
                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "application/json"
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                                ],
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id/incoming-references?type=<string>&page=0&pageSize=100",
                                  "host": [
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                                  ],
                                  "path": [
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                                  "query": [
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                                      "description": "Entity type of the other entity that has a reference to this specific entity.",
                                      "key": "type",
                                      "value": "<string>"
                                    },
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
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                                    {
                                      "key": "id"
                                    }
                                  ]
                                }
                              },
                              "status": "Too Many Requests",
                              "code": 429,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
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                              ],
                              "cookie": [],
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                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
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                              "name": "An Unexpected Error Occurred",
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                                "method": "GET",
                                "header": [
                                  {
                                    "key": "Accept",
                                    "value": "application/json"
                                  }
                                ],
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id/incoming-references?type=<string>&page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
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                                    "contact-service-queue",
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                                    "incoming-references"
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                                  "query": [
                                    {
                                      "description": "Entity type of the other entity that has a reference to this specific entity.",
                                      "key": "type",
                                      "value": "<string>"
                                    },
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
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                                  "variable": [
                                    {
                                      "key": "orgid"
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                                      "key": "id"
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                              },
                              "status": "Internal Server Error",
                              "code": 500,
                              "_postman_previewlanguage": "json",
                              "header": [
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                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-29501e03-9779-4bf3-9dbd-9839c0f55a23"
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                          ],
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-5de5b43e-7614-496b-a983-d1b15e9074eb"
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                      ],
                      "id": "cdb176de-7d6a-484d-bab6-b4b93369affc",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-cdb176de-7d6a-484d-bab6-b4b93369affc"
                    },
                    {
                      "name": "Get specific Contact Service Queue by ID",
                      "id": "72caebad-3398-4814-8b21-a236432d3395",
                      "protocolProfileBehavior": {
                        "disableBodyPruning": true
                      },
                      "request": {
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                        "header": [
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                            "key": "Accept",
                            "value": "*/*"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id?agentsUpdatedInfo=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue",
                            ":id"
                          ],
                          "query": [
                            {
                              "description": "If `true`, returns the user details who has last updated the agents list in an agent based queue.",
                              "key": "agentsUpdatedInfo",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "id": "ea432802-66e4-49ee-b3c5-9108abb88fc4",
                              "key": "orgid",
                              "value": "<string>",
                              "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                            },
                            {
                              "id": "b7530dad-a32e-4515-be83-added0961e1e",
                              "key": "id",
                              "value": "<string>",
                              "description": "(Required) Resource ID of the Contact Service Queue."
                            }
                          ]
                        },
                        "description": "Retrieve an existing Contact Service Queue by ID in a given organization."
                      },
                      "response": [
                        {
                          "id": "23f5ae48-d6b8-4d99-a55a-48e79dfc56bf",
                          "name": "OK",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id?agentsUpdatedInfo=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id"
                              ],
                              "query": [
                                {
                                  "description": "If `true`, returns the user details who has last updated the agents list in an agent based queue.",
                                  "key": "agentsUpdatedInfo",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                },
                                {
                                  "key": "id"
                                }
                              ]
                            }
                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "text",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "*/*"
                            }
                          ],
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                                "raw": {
                                  "headerFamily": "json",
                                  "language": "json"
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                              }
                            },
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                                "raw": {
                                  "headerFamily": "json",
                                  "language": "json"
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                              }
                            },
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                                "key": "Content-Type",
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                    {
                      "name": "Delete specific Contact Service Queue by ID",
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                            "key": "Accept",
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                              "key": "orgid",
                              "value": "<string>",
                              "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                            },
                            {
                              "id": "57958cdc-f81f-4991-9755-c61211e1ca47",
                              "key": "id",
                              "value": "<string>",
                              "description": "(Required) Resource ID of the Contact Service Queue."
                            }
                          ]
                        },
                        "description": "Delete an existing Contact Service Queue by ID in a given organization."
                      },
                      "response": [
                        {
                          "id": "aad78797-2ca1-42aa-9fa6-cad029e7f9b4",
                          "name": "No Content",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id"
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                },
                                {
                                  "key": "id"
                                }
                              ]
                            }
                          },
                          "status": "No Content",
                          "code": 204,
                          "_postman_previewlanguage": "text",
                          "header": [],
                          "cookie": [],
                          "responseTime": null,
                          "body": null,
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-aad78797-2ca1-42aa-9fa6-cad029e7f9b4"
                        },
                        {
                          "id": "f26131e9-cee6-4701-945a-aff7c2c9d554",
                          "name": "Unauthorized Operation",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id"
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                },
                                {
                                  "key": "id"
                                }
                              ]
                            }
                          },
                          "status": "Unauthorized",
                          "code": 401,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-f26131e9-cee6-4701-945a-aff7c2c9d554"
                        },
                        {
                          "id": "74593143-e67d-4f38-9d68-9b66040d50e3",
                          "name": "Operation is forbidden",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id"
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                },
                                {
                                  "key": "id"
                                }
                              ]
                            }
                          },
                          "status": "Forbidden",
                          "code": 403,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-74593143-e67d-4f38-9d68-9b66040d50e3"
                        },
                        {
                          "id": "1e90fc1b-64b0-45b6-903d-2d260443216c",
                          "name": "Resource not found or URI is invalid",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id"
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                },
                                {
                                  "key": "id"
                                }
                              ]
                            }
                          },
                          "status": "Not Found",
                          "code": 404,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-1e90fc1b-64b0-45b6-903d-2d260443216c"
                        },
                        {
                          "id": "0d4d8301-5a43-4ff4-b8a0-960f08520643",
                          "name": "Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api.",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id"
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                },
                                {
                                  "key": "id"
                                }
                              ]
                            }
                          },
                          "status": "Precondition Failed",
                          "code": 412,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-0d4d8301-5a43-4ff4-b8a0-960f08520643"
                        },
                        {
                          "id": "6f7e8452-20da-4db0-bcff-ff2510bf7cf6",
                          "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id"
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                },
                                {
                                  "key": "id"
                                }
                              ]
                            }
                          },
                          "status": "Too Many Requests",
                          "code": 429,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-6f7e8452-20da-4db0-bcff-ff2510bf7cf6"
                        },
                        {
                          "id": "9752860b-2a94-4d92-b442-71ccf3860997",
                          "name": "An Unexpected Error Occurred",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/:id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                ":id"
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                },
                                {
                                  "key": "id"
                                }
                              ]
                            }
                          },
                          "status": "Internal Server Error",
                          "code": 500,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-9752860b-2a94-4d92-b442-71ccf3860997"
                        }
                      ],
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-9e839fe3-a7a5-48f2-a601-8463b1b9d663"
                    }
                  ],
                  "id": "33e8057a-37f3-4c99-9747-4f94af35c6d1",
                  "createdAt": "2026-07-28T11:08:57.000Z",
                  "updatedAt": "2026-07-28T11:08:57.000Z",
                  "uid": "35240-33e8057a-37f3-4c99-9747-4f94af35c6d1"
                },
                {
                  "name": "v2",
                  "item": [
                    {
                      "name": "bulk",
                      "item": [
                        {
                          "name": "Bulk save Contact Service Queue(s)",
                          "id": "f4a0cc35-dec2-4d83-bb02-649dd19952e4",
                          "protocolProfileBehavior": {
                            "disableBodyPruning": true
                          },
                          "request": {
                            "method": "POST",
                            "header": [
                              {
                                "key": "Content-Type",
                                "value": "application/json"
                              },
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "body": {
                              "mode": "raw",
                              "raw": "{\n  \"items\": [\n    {\n      \"itemIdentifier\": \"<integer>\",\n      \"item\": {\n        \"active\": \"<boolean>\",\n        \"callDistributionGroups\": [\n          {\n            \"agentGroups\": [\n              {\n                \"teamId\": \"<string>\"\n              },\n              {\n                \"teamId\": \"<string>\"\n              }\n            ],\n            \"order\": \"<integer>\",\n            \"duration\": 0\n          },\n          {\n            \"agentGroups\": [\n              {\n                \"teamId\": \"<string>\"\n              },\n              {\n                \"teamId\": \"<string>\"\n              }\n            ],\n            \"order\": \"<integer>\",\n            \"duration\": 0\n          }\n        ],\n        \"channelType\": \"EMAIL\",\n        \"checkAgentAvailability\": \"<boolean>\",\n        \"maxActiveContacts\": \"<integer>\",\n        \"maxTimeInQueue\": \"<integer>\",\n        \"name\": \"<string>\",\n        \"queueRoutingType\": \"AGENT_BASED\",\n        \"queueType\": \"OUTBOUND\",\n        \"routingType\": \"LINEAR\",\n        \"serviceLevelThreshold\": \"<integer>\",\n        \"organizationId\": \"7e5f3FFb-DDa0-fB9c54f1-50BaEd0Cb4bD\",\n        \"id\": \"<string>\",\n        \"version\": \"<integer>\",\n        \"description\": \"<string>\",\n        \"socialChannelType\": \"WHATSAPP\",\n        \"defaultMusicInQueueMediaFileId\": \"<string>\",\n        \"timezone\": \"<string>\",\n        \"outdialCampaignEnabled\": \"<boolean>\",\n        \"monitoringPermitted\": \"<boolean>\",\n        \"parkingPermitted\": \"<boolean>\",\n        \"recordingPermitted\": \"<boolean>\",\n        \"recordingAllCallsPermitted\": \"<boolean>\",\n        \"pauseRecordingPermitted\": \"<boolean>\",\n        \"recordingPauseDuration\": \"<integer>\",\n        \"controlFlowScriptUrl\": \"<string>\",\n        \"ivrRequeueUrl\": \"<string>\",\n        \"overflowNumber\": \"<string>\",\n        \"vendorId\": \"<string>\",\n        \"skillBasedRoutingType\": \"LONGEST_AVAILABLE_AGENT\",\n        \"queueSkillRequirements\": [\n          {\n            \"condition\": \"<string>\",\n            \"skillId\": \"<string>\",\n            \"skillValue\": \"<string>\",\n            \"organizationId\": \"AA4d7E6A-4Bf73b31-C8df-f2d3C66258d1\",\n            \"id\": \"<string>\",\n            \"version\": \"<integer>\",\n            \"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          },\n          {\n            \"condition\": \"<string>\",\n            \"skillId\": \"<string>\",\n            \"skillValue\": \"<string>\",\n            \"organizationId\": \"2900F0584EACCac94ae8-888AF7c089cD\",\n            \"id\": \"<string>\",\n            \"version\": \"<integer>\",\n            \"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          }\n        ],\n        \"agents\": [\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          },\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          }\n        ],\n        \"xspVersion\": \"<string>\",\n        \"subscriptionId\": \"<string>\",\n        \"assistantSkill\": {\n          \"assistantSkillId\": \"<string>\",\n          \"assistantSkillUpdatedTime\": \"<long>\"\n        },\n        \"systemDefault\": \"<boolean>\",\n        \"manuallyAssignable\": \"<boolean>\",\n        \"agentsLastUpdatedByUserName\": \"<string>\",\n        \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n        \"agentsLastUpdatedTime\": \"<long>\",\n        \"queueLevelSummariesInclusion\": \"<string>\",\n        \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n        \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n        \"queueLevelAutoCsatInclusion\": \"<string>\",\n        \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n        \"personalizedAIRouting\": {\n          \"aiRoutingMode\": \"NONE\",\n          \"aiRoutingKPIId\": \"<string>\",\n          \"evaluationModeStartTime\": \"<long>\"\n        },\n        \"createdTime\": \"<long>\",\n        \"lastUpdatedTime\": \"<long>\"\n      },\n      \"requestAction\": \"<string>\"\n    },\n    {\n      \"itemIdentifier\": \"<integer>\",\n      \"item\": {\n        \"active\": \"<boolean>\",\n        \"callDistributionGroups\": [\n          {\n            \"agentGroups\": [\n              {\n                \"teamId\": \"<string>\"\n              },\n              {\n                \"teamId\": \"<string>\"\n              }\n            ],\n            \"order\": \"<integer>\",\n            \"duration\": 0\n          },\n          {\n            \"agentGroups\": [\n              {\n                \"teamId\": \"<string>\"\n              },\n              {\n                \"teamId\": \"<string>\"\n              }\n            ],\n            \"order\": \"<integer>\",\n            \"duration\": 0\n          }\n        ],\n        \"channelType\": \"OTHERS\",\n        \"checkAgentAvailability\": \"<boolean>\",\n        \"maxActiveContacts\": \"<integer>\",\n        \"maxTimeInQueue\": \"<integer>\",\n        \"name\": \"<string>\",\n        \"queueRoutingType\": \"SKILL_BASED\",\n        \"queueType\": \"OUTBOUND\",\n        \"routingType\": \"LONGEST_AVAILABLE_AGENT\",\n        \"serviceLevelThreshold\": \"<integer>\",\n        \"organizationId\": \"7efaBA0D-eFAa-91c9A7eA-4a6aEebD668A\",\n        \"id\": \"<string>\",\n        \"version\": \"<integer>\",\n        \"description\": \"<string>\",\n        \"socialChannelType\": \"WHATSAPP\",\n        \"defaultMusicInQueueMediaFileId\": \"<string>\",\n        \"timezone\": \"<string>\",\n        \"outdialCampaignEnabled\": \"<boolean>\",\n        \"monitoringPermitted\": \"<boolean>\",\n        \"parkingPermitted\": \"<boolean>\",\n        \"recordingPermitted\": \"<boolean>\",\n        \"recordingAllCallsPermitted\": \"<boolean>\",\n        \"pauseRecordingPermitted\": \"<boolean>\",\n        \"recordingPauseDuration\": \"<integer>\",\n        \"controlFlowScriptUrl\": \"<string>\",\n        \"ivrRequeueUrl\": \"<string>\",\n        \"overflowNumber\": \"<string>\",\n        \"vendorId\": \"<string>\",\n        \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n        \"queueSkillRequirements\": [\n          {\n            \"condition\": \"<string>\",\n            \"skillId\": \"<string>\",\n            \"skillValue\": \"<string>\",\n            \"organizationId\": \"25D820e4E4cbe37f-41Fd-a4aFEBcDd1b9\",\n            \"id\": \"<string>\",\n            \"version\": \"<integer>\",\n            \"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          },\n          {\n            \"condition\": \"<string>\",\n            \"skillId\": \"<string>\",\n            \"skillValue\": \"<string>\",\n            \"organizationId\": \"69b6EcCc-40CDa56ad0FF1AD3e74F750e\",\n            \"id\": \"<string>\",\n            \"version\": \"<integer>\",\n            \"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          }\n        ],\n        \"agents\": [\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          },\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          }\n        ],\n        \"xspVersion\": \"<string>\",\n        \"subscriptionId\": \"<string>\",\n        \"assistantSkill\": {\n          \"assistantSkillId\": \"<string>\",\n          \"assistantSkillUpdatedTime\": \"<long>\"\n        },\n        \"systemDefault\": \"<boolean>\",\n        \"manuallyAssignable\": \"<boolean>\",\n        \"agentsLastUpdatedByUserName\": \"<string>\",\n        \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n        \"agentsLastUpdatedTime\": \"<long>\",\n        \"queueLevelSummariesInclusion\": \"<string>\",\n        \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n        \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n        \"queueLevelAutoCsatInclusion\": \"<string>\",\n        \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n        \"personalizedAIRouting\": {\n          \"aiRoutingMode\": \"NONE\",\n          \"aiRoutingKPIId\": \"<string>\",\n          \"evaluationModeStartTime\": \"<long>\"\n        },\n        \"createdTime\": \"<long>\",\n        \"lastUpdatedTime\": \"<long>\"\n      },\n      \"requestAction\": \"<string>\"\n    }\n  ]\n}",
                              "options": {
                                "raw": {
                                  "headerFamily": "json",
                                  "language": "json"
                                }
                              }
                            },
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/v2/bulk",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "contact-service-queue",
                                "v2",
                                "bulk"
                              ],
                              "variable": [
                                {
                                  "id": "fcc3b05c-484e-411a-a978-172a0de3166e",
                                  "key": "orgid",
                                  "value": "<string>",
                                  "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                                }
                              ]
                            },
                            "description": "Create, Update or delete Contact Service Queue(s) in bulk in a given organization."
                          },
                          "response": [
                            {
                              "id": "2838a21c-3cc2-417c-9eab-692bd761c99e",
                              "name": "Multi-Status",
                              "originalRequest": {
                                "method": "POST",
                                "header": [
                                  {
                                    "key": "Content-Type",
                                    "value": "application/json"
                                  },
                                  {
                                    "key": "Accept",
                                    "value": "*/*"
                                  }
                                ],
                                "body": {
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\"<string>\",\n        \"socialChannelType\": \"WHATSAPP\",\n        \"defaultMusicInQueueMediaFileId\": \"<string>\",\n        \"timezone\": \"<string>\",\n        \"outdialCampaignEnabled\": \"<boolean>\",\n        \"monitoringPermitted\": \"<boolean>\",\n        \"parkingPermitted\": \"<boolean>\",\n        \"recordingPermitted\": \"<boolean>\",\n        \"recordingAllCallsPermitted\": \"<boolean>\",\n        \"pauseRecordingPermitted\": \"<boolean>\",\n        \"recordingPauseDuration\": \"<integer>\",\n        \"controlFlowScriptUrl\": \"<string>\",\n        \"ivrRequeueUrl\": \"<string>\",\n        \"overflowNumber\": \"<string>\",\n        \"vendorId\": \"<string>\",\n        \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n        \"queueSkillRequirements\": [\n          {\n            \"condition\": \"<string>\",\n            \"skillId\": \"<string>\",\n            \"skillValue\": \"<string>\",\n            \"organizationId\": \"25D820e4E4cbe37f-41Fd-a4aFEBcDd1b9\",\n            \"id\": \"<string>\",\n            \"version\": \"<integer>\",\n            \"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          },\n          {\n            \"condition\": \"<string>\",\n            \"skillId\": \"<string>\",\n            \"skillValue\": \"<string>\",\n            \"organizationId\": \"69b6EcCc-40CDa56ad0FF1AD3e74F750e\",\n            \"id\": \"<string>\",\n            \"version\": \"<integer>\",\n            \"skillName\": \"<string>\",\n            \"skillType\": \"<string>\",\n            \"weight\": \"<integer>\",\n            \"dynamicSkill\": \"<boolean>\",\n            \"createdTime\": \"<long>\",\n            \"lastUpdatedTime\": \"<long>\"\n          }\n        ],\n        \"agents\": [\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          },\n          {\n            \"id\": \"<string>\",\n            \"ciUserId\": \"<string>\"\n          }\n        ],\n        \"xspVersion\": \"<string>\",\n        \"subscriptionId\": \"<string>\",\n        \"assistantSkill\": {\n          \"assistantSkillId\": \"<string>\",\n          \"assistantSkillUpdatedTime\": \"<long>\"\n        },\n        \"systemDefault\": \"<boolean>\",\n        \"manuallyAssignable\": \"<boolean>\",\n        \"agentsLastUpdatedByUserName\": \"<string>\",\n        \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n        \"agentsLastUpdatedTime\": \"<long>\",\n        \"queueLevelSummariesInclusion\": \"<string>\",\n        \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n        \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n        \"queueLevelAutoCsatInclusion\": \"<string>\",\n        \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n        \"personalizedAIRouting\": {\n          \"aiRoutingMode\": \"NONE\",\n          \"aiRoutingKPIId\": \"<string>\",\n          \"evaluationModeStartTime\": \"<long>\"\n        },\n        \"createdTime\": \"<long>\",\n        \"lastUpdatedTime\": \"<long>\"\n      },\n      \"requestAction\": \"<string>\"\n    }\n  ]\n}",
                                  "options": {
                                    "raw": {
                                      "headerFamily": "json",
                                      "language": "json"
                                    }
                                  }
                                },
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue/v2/bulk",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "contact-service-queue",
                                    "v2",
                                    "bulk"
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    }
                                  ]
                                }
                              },
                              "status": "Internal Server Error",
                              "code": 500,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-ea8e5a34-ab17-47a0-85d9-04e8ea1a79f2"
                            }
                          ],
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-f4a0cc35-dec2-4d83-bb02-649dd19952e4"
                        }
                      ],
                      "id": "321dcbdb-1628-4074-9661-29a230fa1037",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-321dcbdb-1628-4074-9661-29a230fa1037"
                    }
                  ],
                  "id": "5968c79a-923f-48f3-a8e2-970ceb25077a",
                  "createdAt": "2026-07-28T11:08:57.000Z",
                  "updatedAt": "2026-07-28T11:08:57.000Z",
                  "uid": "35240-5968c79a-923f-48f3-a8e2-970ceb25077a"
                },
                {
                  "name": "List Contact Service Queue(s)",
                  "id": "510f0257-4c33-4155-9736-6282ceaa776b",
                  "protocolProfileBehavior": {
                    "disableBodyPruning": true
                  },
                  "request": {
                    "method": "GET",
                    "header": [
                      {
                        "key": "Accept",
                        "value": "*/*"
                      }
                    ],
                    "url": {
                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue?filter=<string>&channelTypes=<string>,<string>&attributes=<string>&page=0&pageSize=100&singleObjectResponse=false",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "organization",
                        ":orgid",
                        "contact-service-queue"
                      ],
                      "query": [
                        {
                          "description": "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                          "key": "filter",
                          "value": "<string>"
                        },
                        {
                          "description": " [DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default, there is no channel type filtering.",
                          "key": "channelTypes",
                          "value": "<string>,<string>"
                        },
                        {
                          "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                          "key": "attributes",
                          "value": "<string>"
                        },
                        {
                          "description": "Defines the number of displayed page. The page number starts from 0.",
                          "key": "page",
                          "value": "0"
                        },
                        {
                          "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                          "key": "pageSize",
                          "value": "100"
                        },
                        {
                          "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                          "key": "singleObjectResponse",
                          "value": "false"
                        }
                      ],
                      "variable": [
                        {
                          "id": "073bd99a-65c2-4179-a9ec-66a0d610424c",
                          "key": "orgid",
                          "value": "<string>",
                          "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                        }
                      ]
                    },
                    "description": "Retrieve a list of Contact Service Queue(s) in a given organization.\n Note: Array fields are removed from List API. If all fields are required please fetch Id's and use get-by-id API."
                  },
                  "response": [
                    {
                      "id": "22eb7896-1e41-436e-b192-31ae99dd9785",
                      "name": "OK",
                      "originalRequest": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "*/*"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue?filter=<string>&channelTypes=<string>,<string>&attributes=<string>&page=0&pageSize=100&singleObjectResponse=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "query": [
                            {
                              "description": "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                              "key": "filter",
                              "value": "<string>"
                            },
                            {
                              "description": " [DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default, there is no channel type filtering.",
                              "key": "channelTypes",
                              "value": "<string>,<string>"
                            },
                            {
                              "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                              "key": "attributes",
                              "value": "<string>"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            },
                            {
                              "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                              "key": "singleObjectResponse",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "OK",
                      "code": 200,
                      "_postman_previewlanguage": "text",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "*/*"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "[\n  {\n    \"organizationId\": \"fd8F9bEEdA70-DAD20c1A-9c8e1b662bf7\",\n    \"id\": \"<string>\",\n    \"version\": \"<integer>\",\n    \"name\": \"<string>\",\n    \"description\": \"<string>\",\n    \"queueType\": \"OUTBOUND\",\n    \"checkAgentAvailability\": \"<boolean>\",\n    \"channelType\": \"CHAT\",\n    \"socialChannelType\": \"GOOGLE_BUSINESS_MESSAGES\",\n    \"serviceLevelThreshold\": \"<integer>\",\n    \"maxActiveContacts\": \"<integer>\",\n    \"maxTimeInQueue\": \"<integer>\",\n    \"defaultMusicInQueueMediaFileId\": \"<string>\",\n    \"timezone\": \"<string>\",\n    \"active\": \"<boolean>\",\n    \"outdialCampaignEnabled\": \"<boolean>\",\n    \"monitoringPermitted\": \"<boolean>\",\n    \"parkingPermitted\": \"<boolean>\",\n    \"recordingPermitted\": \"<boolean>\",\n    \"recordingAllCallsPermitted\": \"<boolean>\",\n    \"pauseRecordingPermitted\": \"<boolean>\",\n    \"recordingPauseDuration\": \"<integer>\",\n    \"controlFlowScriptUrl\": \"<string>\",\n    \"ivrRequeueUrl\": \"<string>\",\n    \"overflowNumber\": \"<string>\",\n    \"vendorId\": \"<string>\",\n    \"routingType\": \"SKILLS_BASED\",\n    \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n    \"queueRoutingType\": \"AGENT_BASED\",\n    \"xspVersion\": \"<string>\",\n    \"subscriptionId\": \"<string>\",\n    \"assistantSkill\": {\n      \"assistantSkillId\": \"<string>\",\n      \"assistantSkillUpdatedTime\": \"<long>\"\n    },\n    \"systemDefault\": \"<boolean>\",\n    \"manuallyAssignable\": \"<boolean>\",\n    \"agentsLastUpdatedByUserName\": \"<string>\",\n    \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n    \"agentsLastUpdatedTime\": \"<long>\",\n    \"queueLevelSummariesInclusion\": \"<string>\",\n    \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n    \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n    \"queueLevelAutoCsatInclusion\": \"<string>\",\n    \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n    \"personalizedAIRouting\": {\n      \"aiRoutingMode\": \"NONE\",\n      \"aiRoutingKPIId\": \"<string>\",\n      \"evaluationModeStartTime\": \"<long>\"\n    },\n    \"createdTime\": \"<long>\",\n    \"lastUpdatedTime\": \"<long>\"\n  },\n  {\n    \"organizationId\": \"DA10d68f-Fd0BC9D6-bD4b-9D4dcCC20A6d\",\n    \"id\": \"<string>\",\n    \"version\": \"<integer>\",\n    \"name\": \"<string>\",\n    \"description\": \"<string>\",\n    \"queueType\": \"OUTBOUND\",\n    \"checkAgentAvailability\": \"<boolean>\",\n    \"channelType\": \"TELEPHONY\",\n    \"socialChannelType\": \"MESSAGEBIRD\",\n    \"serviceLevelThreshold\": \"<integer>\",\n    \"maxActiveContacts\": \"<integer>\",\n    \"maxTimeInQueue\": \"<integer>\",\n    \"defaultMusicInQueueMediaFileId\": \"<string>\",\n    \"timezone\": \"<string>\",\n    \"active\": \"<boolean>\",\n    \"outdialCampaignEnabled\": \"<boolean>\",\n    \"monitoringPermitted\": \"<boolean>\",\n    \"parkingPermitted\": \"<boolean>\",\n    \"recordingPermitted\": \"<boolean>\",\n    \"recordingAllCallsPermitted\": \"<boolean>\",\n    \"pauseRecordingPermitted\": \"<boolean>\",\n    \"recordingPauseDuration\": \"<integer>\",\n    \"controlFlowScriptUrl\": \"<string>\",\n    \"ivrRequeueUrl\": \"<string>\",\n    \"overflowNumber\": \"<string>\",\n    \"vendorId\": \"<string>\",\n    \"routingType\": \"LONGEST_AVAILABLE_AGENT\",\n    \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n    \"queueRoutingType\": \"SKILL_BASED\",\n    \"xspVersion\": \"<string>\",\n    \"subscriptionId\": \"<string>\",\n    \"assistantSkill\": {\n      \"assistantSkillId\": \"<string>\",\n      \"assistantSkillUpdatedTime\": \"<long>\"\n    },\n    \"systemDefault\": \"<boolean>\",\n    \"manuallyAssignable\": \"<boolean>\",\n    \"agentsLastUpdatedByUserName\": \"<string>\",\n    \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n    \"agentsLastUpdatedTime\": \"<long>\",\n    \"queueLevelSummariesInclusion\": \"<string>\",\n    \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n    \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n    \"queueLevelAutoCsatInclusion\": \"<string>\",\n    \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n    \"personalizedAIRouting\": {\n      \"aiRoutingMode\": \"NONE\",\n      \"aiRoutingKPIId\": \"<string>\",\n      \"evaluationModeStartTime\": \"<long>\"\n    },\n    \"createdTime\": \"<long>\",\n    \"lastUpdatedTime\": \"<long>\"\n  }\n]",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-22eb7896-1e41-436e-b192-31ae99dd9785"
                    },
                    {
                      "id": "d9794715-0570-4155-b0cd-a5cfd0a14c64",
                      "name": "Unauthorized Operation",
                      "originalRequest": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue?filter=<string>&channelTypes=<string>,<string>&attributes=<string>&page=0&pageSize=100&singleObjectResponse=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "query": [
                            {
                              "description": "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                              "key": "filter",
                              "value": "<string>"
                            },
                            {
                              "description": " [DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default, there is no channel type filtering.",
                              "key": "channelTypes",
                              "value": "<string>,<string>"
                            },
                            {
                              "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                              "key": "attributes",
                              "value": "<string>"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            },
                            {
                              "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                              "key": "singleObjectResponse",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "Unauthorized",
                      "code": 401,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-d9794715-0570-4155-b0cd-a5cfd0a14c64"
                    },
                    {
                      "id": "90317520-2ad2-4469-bcd9-f2ee25605b59",
                      "name": "Operation is forbidden",
                      "originalRequest": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue?filter=<string>&channelTypes=<string>,<string>&attributes=<string>&page=0&pageSize=100&singleObjectResponse=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "query": [
                            {
                              "description": "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                              "key": "filter",
                              "value": "<string>"
                            },
                            {
                              "description": " [DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default, there is no channel type filtering.",
                              "key": "channelTypes",
                              "value": "<string>,<string>"
                            },
                            {
                              "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                              "key": "attributes",
                              "value": "<string>"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            },
                            {
                              "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                              "key": "singleObjectResponse",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "Forbidden",
                      "code": 403,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-90317520-2ad2-4469-bcd9-f2ee25605b59"
                    },
                    {
                      "id": "9df105f1-fb90-4417-96b3-cb8b02cc7bad",
                      "name": "Resource not found or URI is invalid",
                      "originalRequest": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue?filter=<string>&channelTypes=<string>,<string>&attributes=<string>&page=0&pageSize=100&singleObjectResponse=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "query": [
                            {
                              "description": "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                              "key": "filter",
                              "value": "<string>"
                            },
                            {
                              "description": " [DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default, there is no channel type filtering.",
                              "key": "channelTypes",
                              "value": "<string>,<string>"
                            },
                            {
                              "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                              "key": "attributes",
                              "value": "<string>"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            },
                            {
                              "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                              "key": "singleObjectResponse",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "Not Found",
                      "code": 404,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-9df105f1-fb90-4417-96b3-cb8b02cc7bad"
                    },
                    {
                      "id": "bbedf163-0d9f-45b8-94cc-1b14e85f99f5",
                      "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                      "originalRequest": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue?filter=<string>&channelTypes=<string>,<string>&attributes=<string>&page=0&pageSize=100&singleObjectResponse=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "query": [
                            {
                              "description": "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                              "key": "filter",
                              "value": "<string>"
                            },
                            {
                              "description": " [DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default, there is no channel type filtering.",
                              "key": "channelTypes",
                              "value": "<string>,<string>"
                            },
                            {
                              "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                              "key": "attributes",
                              "value": "<string>"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            },
                            {
                              "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                              "key": "singleObjectResponse",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "Too Many Requests",
                      "code": 429,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-bbedf163-0d9f-45b8-94cc-1b14e85f99f5"
                    },
                    {
                      "id": "5bfd8c0f-6ae6-4cab-8268-a42ca5b4e160",
                      "name": "An Unexpected Error Occurred",
                      "originalRequest": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue?filter=<string>&channelTypes=<string>,<string>&attributes=<string>&page=0&pageSize=100&singleObjectResponse=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "query": [
                            {
                              "description": "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                              "key": "filter",
                              "value": "<string>"
                            },
                            {
                              "description": " [DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default, there is no channel type filtering.",
                              "key": "channelTypes",
                              "value": "<string>,<string>"
                            },
                            {
                              "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                              "key": "attributes",
                              "value": "<string>"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            },
                            {
                              "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                              "key": "singleObjectResponse",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "Internal Server Error",
                      "code": 500,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-5bfd8c0f-6ae6-4cab-8268-a42ca5b4e160"
                    }
                  ],
                  "createdAt": "2026-07-28T11:08:57.000Z",
                  "updatedAt": "2026-07-28T11:08:57.000Z",
                  "uid": "35240-510f0257-4c33-4155-9736-6282ceaa776b"
                },
                {
                  "name": "Create a new Contact Service Queue",
                  "id": "954fc5a9-1a07-4595-a363-acfef4899811",
                  "protocolProfileBehavior": {
                    "disableBodyPruning": true
                  },
                  "request": {
                    "method": "POST",
                    "header": [
                      {
                        "key": "Content-Type",
                        "value": "application/json"
                      },
                      {
                        "key": "Accept",
                        "value": "*/*"
                      }
                    ],
                    "body": {
                      "mode": "raw",
                      "raw": "{\n  \"active\": \"<boolean>\",\n  \"callDistributionGroups\": [\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    },\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    }\n  ],\n  \"channelType\": \"CHAT\",\n  \"checkAgentAvailability\": \"<boolean>\",\n  \"maxActiveContacts\": \"<integer>\",\n  \"maxTimeInQueue\": \"<integer>\",\n  \"name\": \"<string>\",\n  \"queueRoutingType\": \"AGENT_BASED\",\n  \"queueType\": \"INBOUND\",\n  \"routingType\": \"LINEAR\",\n  \"serviceLevelThreshold\": \"<integer>\",\n  \"organizationId\": \"51a1aaEF67D4Ff6765Ad-cbbD154111CA\",\n  \"id\": \"<string>\",\n  \"version\": \"<integer>\",\n  \"description\": \"<string>\",\n  \"socialChannelType\": \"MESSAGEBIRD\",\n  \"defaultMusicInQueueMediaFileId\": \"<string>\",\n  \"timezone\": \"<string>\",\n  \"outdialCampaignEnabled\": \"<boolean>\",\n  \"monitoringPermitted\": \"<boolean>\",\n  \"parkingPermitted\": \"<boolean>\",\n  \"recordingPermitted\": \"<boolean>\",\n  \"recordingAllCallsPermitted\": \"<boolean>\",\n  \"pauseRecordingPermitted\": \"<boolean>\",\n  \"recordingPauseDuration\": \"<integer>\",\n  \"controlFlowScriptUrl\": \"<string>\",\n  \"ivrRequeueUrl\": \"<string>\",\n  \"overflowNumber\": \"<string>\",\n  \"vendorId\": \"<string>\",\n  \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n  \"queueSkillRequirements\": [\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"F856C2FfBD09-8911D1700bfc7E7cb2Bc\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"3ee92CBf29De-021b937C-b9F6AfeDbCAf\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ],\n  \"agents\": [\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    }\n  ],\n  \"xspVersion\": \"<string>\",\n  \"subscriptionId\": \"<string>\",\n  \"assistantSkill\": {\n    \"assistantSkillId\": \"<string>\",\n    \"assistantSkillUpdatedTime\": \"<long>\"\n  },\n  \"systemDefault\": \"<boolean>\",\n  \"manuallyAssignable\": \"<boolean>\",\n  \"agentsLastUpdatedByUserName\": \"<string>\",\n  \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n  \"agentsLastUpdatedTime\": \"<long>\",\n  \"queueLevelSummariesInclusion\": \"<string>\",\n  \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n  \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n  \"queueLevelAutoCsatInclusion\": \"<string>\",\n  \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n  \"personalizedAIRouting\": {\n    \"aiRoutingMode\": \"NONE\",\n    \"aiRoutingKPIId\": \"<string>\",\n    \"evaluationModeStartTime\": \"<long>\"\n  },\n  \"createdTime\": \"<long>\",\n  \"lastUpdatedTime\": \"<long>\"\n}",
                      "options": {
                        "raw": {
                          "headerFamily": "json",
                          "language": "json"
                        }
                      }
                    },
                    "url": {
                      "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "organization",
                        ":orgid",
                        "contact-service-queue"
                      ],
                      "variable": [
                        {
                          "id": "6897167b-feca-46ca-aae6-bbc4ee5e70c5",
                          "key": "orgid",
                          "value": "<string>",
                          "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                        }
                      ]
                    },
                    "description": "Create a new Contact Service Queue in a given organization."
                  },
                  "response": [
                    {
                      "id": "e4e08734-9a4f-497d-9488-9793cab2b56b",
                      "name": "Created",
                      "originalRequest": {
                        "method": "POST",
                        "header": [
                          {
                            "key": "Content-Type",
                            "value": "application/json"
                          },
                          {
                            "key": "Accept",
                            "value": "*/*"
                          }
                        ],
                        "body": {
                          "mode": "raw",
                          "raw": "{\n  \"active\": \"<boolean>\",\n  \"callDistributionGroups\": [\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    },\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    }\n  ],\n  \"channelType\": \"CHAT\",\n  \"checkAgentAvailability\": \"<boolean>\",\n  \"maxActiveContacts\": \"<integer>\",\n  \"maxTimeInQueue\": \"<integer>\",\n  \"name\": \"<string>\",\n  \"queueRoutingType\": \"AGENT_BASED\",\n  \"queueType\": \"INBOUND\",\n  \"routingType\": \"LINEAR\",\n  \"serviceLevelThreshold\": \"<integer>\",\n  \"organizationId\": \"51a1aaEF67D4Ff6765Ad-cbbD154111CA\",\n  \"id\": \"<string>\",\n  \"version\": \"<integer>\",\n  \"description\": \"<string>\",\n  \"socialChannelType\": \"MESSAGEBIRD\",\n  \"defaultMusicInQueueMediaFileId\": \"<string>\",\n  \"timezone\": \"<string>\",\n  \"outdialCampaignEnabled\": \"<boolean>\",\n  \"monitoringPermitted\": \"<boolean>\",\n  \"parkingPermitted\": \"<boolean>\",\n  \"recordingPermitted\": \"<boolean>\",\n  \"recordingAllCallsPermitted\": \"<boolean>\",\n  \"pauseRecordingPermitted\": \"<boolean>\",\n  \"recordingPauseDuration\": \"<integer>\",\n  \"controlFlowScriptUrl\": \"<string>\",\n  \"ivrRequeueUrl\": \"<string>\",\n  \"overflowNumber\": \"<string>\",\n  \"vendorId\": \"<string>\",\n  \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n  \"queueSkillRequirements\": [\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"F856C2FfBD09-8911D1700bfc7E7cb2Bc\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"3ee92CBf29De-021b937C-b9F6AfeDbCAf\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ],\n  \"agents\": [\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    }\n  ],\n  \"xspVersion\": \"<string>\",\n  \"subscriptionId\": \"<string>\",\n  \"assistantSkill\": {\n    \"assistantSkillId\": \"<string>\",\n    \"assistantSkillUpdatedTime\": \"<long>\"\n  },\n  \"systemDefault\": \"<boolean>\",\n  \"manuallyAssignable\": \"<boolean>\",\n  \"agentsLastUpdatedByUserName\": \"<string>\",\n  \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n  \"agentsLastUpdatedTime\": \"<long>\",\n  \"queueLevelSummariesInclusion\": \"<string>\",\n  \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n  \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n  \"queueLevelAutoCsatInclusion\": \"<string>\",\n  \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n  \"personalizedAIRouting\": {\n    \"aiRoutingMode\": \"NONE\",\n    \"aiRoutingKPIId\": \"<string>\",\n    \"evaluationModeStartTime\": \"<long>\"\n  },\n  \"createdTime\": \"<long>\",\n  \"lastUpdatedTime\": \"<long>\"\n}",
                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "Created",
                      "code": 201,
                      "_postman_previewlanguage": "text",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "*/*"
                        }
                      ],
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                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "Conflict",
                      "code": 409,
                      "_postman_previewlanguage": "json",
                      "header": [
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                          "key": "Content-Type",
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                      ],
                      "cookie": [],
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                    {
                      "id": "ace9a606-b0af-4b71-b3cd-7ae353990808",
                      "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                      "originalRequest": {
                        "method": "POST",
                        "header": [
                          {
                            "key": "Content-Type",
                            "value": "application/json"
                          },
                          {
                            "key": "Accept",
                            "value": "application/json"
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                        ],
                        "body": {
                          "mode": "raw",
                          "raw": "{\n  \"active\": \"<boolean>\",\n  \"callDistributionGroups\": [\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    },\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    }\n  ],\n  \"channelType\": \"CHAT\",\n  \"checkAgentAvailability\": \"<boolean>\",\n  \"maxActiveContacts\": \"<integer>\",\n  \"maxTimeInQueue\": \"<integer>\",\n  \"name\": \"<string>\",\n  \"queueRoutingType\": \"AGENT_BASED\",\n  \"queueType\": \"INBOUND\",\n  \"routingType\": \"LINEAR\",\n  \"serviceLevelThreshold\": \"<integer>\",\n  \"organizationId\": \"51a1aaEF67D4Ff6765Ad-cbbD154111CA\",\n  \"id\": \"<string>\",\n  \"version\": \"<integer>\",\n  \"description\": \"<string>\",\n  \"socialChannelType\": \"MESSAGEBIRD\",\n  \"defaultMusicInQueueMediaFileId\": \"<string>\",\n  \"timezone\": \"<string>\",\n  \"outdialCampaignEnabled\": \"<boolean>\",\n  \"monitoringPermitted\": \"<boolean>\",\n  \"parkingPermitted\": \"<boolean>\",\n  \"recordingPermitted\": \"<boolean>\",\n  \"recordingAllCallsPermitted\": \"<boolean>\",\n  \"pauseRecordingPermitted\": \"<boolean>\",\n  \"recordingPauseDuration\": \"<integer>\",\n  \"controlFlowScriptUrl\": \"<string>\",\n  \"ivrRequeueUrl\": \"<string>\",\n  \"overflowNumber\": \"<string>\",\n  \"vendorId\": \"<string>\",\n  \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n  \"queueSkillRequirements\": [\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"F856C2FfBD09-8911D1700bfc7E7cb2Bc\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"3ee92CBf29De-021b937C-b9F6AfeDbCAf\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ],\n  \"agents\": [\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    }\n  ],\n  \"xspVersion\": \"<string>\",\n  \"subscriptionId\": \"<string>\",\n  \"assistantSkill\": {\n    \"assistantSkillId\": \"<string>\",\n    \"assistantSkillUpdatedTime\": \"<long>\"\n  },\n  \"systemDefault\": \"<boolean>\",\n  \"manuallyAssignable\": \"<boolean>\",\n  \"agentsLastUpdatedByUserName\": \"<string>\",\n  \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n  \"agentsLastUpdatedTime\": \"<long>\",\n  \"queueLevelSummariesInclusion\": \"<string>\",\n  \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n  \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n  \"queueLevelAutoCsatInclusion\": \"<string>\",\n  \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n  \"personalizedAIRouting\": {\n    \"aiRoutingMode\": \"NONE\",\n    \"aiRoutingKPIId\": \"<string>\",\n    \"evaluationModeStartTime\": \"<long>\"\n  },\n  \"createdTime\": \"<long>\",\n  \"lastUpdatedTime\": \"<long>\"\n}",
                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "variable": [
                            {
                              "key": "orgid"
                            }
                          ]
                        }
                      },
                      "status": "Too Many Requests",
                      "code": 429,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
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                    },
                    {
                      "id": "40bfc2be-aa2d-4bd7-80a6-8c7b456fa3ae",
                      "name": "An Unexpected Error Occurred",
                      "originalRequest": {
                        "method": "POST",
                        "header": [
                          {
                            "key": "Content-Type",
                            "value": "application/json"
                          },
                          {
                            "key": "Accept",
                            "value": "application/json"
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                        ],
                        "body": {
                          "mode": "raw",
                          "raw": "{\n  \"active\": \"<boolean>\",\n  \"callDistributionGroups\": [\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    },\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    }\n  ],\n  \"channelType\": \"CHAT\",\n  \"checkAgentAvailability\": \"<boolean>\",\n  \"maxActiveContacts\": \"<integer>\",\n  \"maxTimeInQueue\": \"<integer>\",\n  \"name\": \"<string>\",\n  \"queueRoutingType\": \"AGENT_BASED\",\n  \"queueType\": \"INBOUND\",\n  \"routingType\": \"LINEAR\",\n  \"serviceLevelThreshold\": \"<integer>\",\n  \"organizationId\": \"51a1aaEF67D4Ff6765Ad-cbbD154111CA\",\n  \"id\": \"<string>\",\n  \"version\": \"<integer>\",\n  \"description\": \"<string>\",\n  \"socialChannelType\": \"MESSAGEBIRD\",\n  \"defaultMusicInQueueMediaFileId\": \"<string>\",\n  \"timezone\": \"<string>\",\n  \"outdialCampaignEnabled\": \"<boolean>\",\n  \"monitoringPermitted\": \"<boolean>\",\n  \"parkingPermitted\": \"<boolean>\",\n  \"recordingPermitted\": \"<boolean>\",\n  \"recordingAllCallsPermitted\": \"<boolean>\",\n  \"pauseRecordingPermitted\": \"<boolean>\",\n  \"recordingPauseDuration\": \"<integer>\",\n  \"controlFlowScriptUrl\": \"<string>\",\n  \"ivrRequeueUrl\": \"<string>\",\n  \"overflowNumber\": \"<string>\",\n  \"vendorId\": \"<string>\",\n  \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n  \"queueSkillRequirements\": [\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"F856C2FfBD09-8911D1700bfc7E7cb2Bc\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"3ee92CBf29De-021b937C-b9F6AfeDbCAf\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ],\n  \"agents\": [\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    }\n  ],\n  \"xspVersion\": \"<string>\",\n  \"subscriptionId\": \"<string>\",\n  \"assistantSkill\": {\n    \"assistantSkillId\": \"<string>\",\n    \"assistantSkillUpdatedTime\": \"<long>\"\n  },\n  \"systemDefault\": \"<boolean>\",\n  \"manuallyAssignable\": \"<boolean>\",\n  \"agentsLastUpdatedByUserName\": \"<string>\",\n  \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n  \"agentsLastUpdatedTime\": \"<long>\",\n  \"queueLevelSummariesInclusion\": \"<string>\",\n  \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n  \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n  \"queueLevelAutoCsatInclusion\": \"<string>\",\n  \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n  \"personalizedAIRouting\": {\n    \"aiRoutingMode\": \"NONE\",\n    \"aiRoutingKPIId\": \"<string>\",\n    \"evaluationModeStartTime\": \"<long>\"\n  },\n  \"createdTime\": \"<long>\",\n  \"lastUpdatedTime\": \"<long>\"\n}",
                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
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                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/contact-service-queue",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "contact-service-queue"
                          ],
                          "variable": [
                            {
                              "key": "orgid"
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                          ]
                        }
                      },
                      "status": "Internal Server Error",
                      "code": 500,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
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              "id": "28bafccc-b55e-42cc-84d7-3cdf12f07dfa",
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              "updatedAt": "2026-07-28T11:08:57.000Z",
              "uid": "35240-28bafccc-b55e-42cc-84d7-3cdf12f07dfa"
            },
            {
              "name": "v2",
              "item": [
                {
                  "name": "contact-service-queue",
                  "item": [
                    {
                      "name": "by-user-id",
                      "item": [
                        {
                          "name": "{userid}",
                          "item": [
                            {
                              "name": "agent-based-queues",
                              "item": [
                                {
                                  "name": "List agent based Contact Service Queue(s)by user ID",
                                  "id": "420e4225-2eef-47db-bd00-024cb01639e2",
                                  "protocolProfileBehavior": {
                                    "disableBodyPruning": true
                                  },
                                  "request": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "*/*"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/agent-based-queues?search=<string>&page=0&pageSize=100",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "v2",
                                        "contact-service-queue",
                                        "by-user-id",
                                        ":userid",
                                        "agent-based-queues"
                                      ],
                                      "query": [
                                        {
                                          "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                          "key": "search",
                                          "value": "<string>"
                                        },
                                        {
                                          "description": "Defines the number of displayed page. The page number starts from 0.",
                                          "key": "page",
                                          "value": "0"
                                        },
                                        {
                                          "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                          "key": "pageSize",
                                          "value": "100"
                                        }
                                      ],
                                      "variable": [
                                        {
                                          "id": "7399c57d-71a0-419d-9c13-17d9caba9863",
                                          "key": "orgid",
                                          "value": "<string>",
                                          "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                                        },
                                        {
                                          "id": "d8dc76cb-0ede-4fff-aae6-e81160736e38",
                                          "key": "userid",
                                          "value": "<string>",
                                          "description": "(Required) "
                                        }
                                      ]
                                    },
                                    "description": "Retrieve a list of agent based Contact Service Queue(s) by user iD in a given organization."
                                  },
                                  "response": [
                                    {
                                      "id": "116cd0bf-7b19-4be8-9572-bdd9d5db4311",
                                      "name": "OK",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "*/*"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/agent-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "agent-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "OK",
                                      "code": 200,
                                      "_postman_previewlanguage": "text",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "*/*"
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                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"meta\": {\n    \"incididunt_e5\": {},\n    \"eiusmod_148\": {},\n    \"commodo_ca\": {}\n  },\n  \"data\": [\n    {\n      \"organizationId\": \"E0c26EA7-0db8-2E2295Ec234a4BbFDbeD\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"routingPattern\": \"<string>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"organizationId\": \"F4F22C6557be-2A18-dbf0-CB81eb84FEa3\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"routingPattern\": \"<string>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ]\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-116cd0bf-7b19-4be8-9572-bdd9d5db4311"
                                    },
                                    {
                                      "id": "72e4e463-7b63-4c0c-9137-c2c8a390552e",
                                      "name": "Unauthorized Operation",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/agent-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "agent-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Unauthorized",
                                      "code": 401,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-72e4e463-7b63-4c0c-9137-c2c8a390552e"
                                    },
                                    {
                                      "id": "5bbdf875-6b6f-4f75-b580-30634276dfa1",
                                      "name": "Operation is forbidden",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/agent-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "agent-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Forbidden",
                                      "code": 403,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-5bbdf875-6b6f-4f75-b580-30634276dfa1"
                                    },
                                    {
                                      "id": "47ed7e13-b5bf-4733-8408-8c75e8ae0af2",
                                      "name": "Resource not found or URI is invalid",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/agent-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "agent-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Not Found",
                                      "code": 404,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-47ed7e13-b5bf-4733-8408-8c75e8ae0af2"
                                    },
                                    {
                                      "id": "e59c2e7d-4723-4ee0-abaf-fd53242063e2",
                                      "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/agent-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "agent-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Too Many Requests",
                                      "code": 429,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-e59c2e7d-4723-4ee0-abaf-fd53242063e2"
                                    },
                                    {
                                      "id": "99dd4dd0-a40f-433e-8286-fad16b38685e",
                                      "name": "An Unexpected Error Occurred",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/agent-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "agent-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Internal Server Error",
                                      "code": 500,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-99dd4dd0-a40f-433e-8286-fad16b38685e"
                                    }
                                  ],
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-420e4225-2eef-47db-bd00-024cb01639e2"
                                }
                              ],
                              "id": "f5ac2bdd-08e9-4f69-9199-9c8acb8a1ed2",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-f5ac2bdd-08e9-4f69-9199-9c8acb8a1ed2"
                            },
                            {
                              "name": "skill-based-queues",
                              "item": [
                                {
                                  "name": "List skill based Contact Service Queue(s)by user ID",
                                  "id": "3ffacd18-615c-41be-88b1-a00ab6e0a833",
                                  "protocolProfileBehavior": {
                                    "disableBodyPruning": true
                                  },
                                  "request": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "*/*"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/skill-based-queues?search=<string>&page=0&pageSize=100",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "v2",
                                        "contact-service-queue",
                                        "by-user-id",
                                        ":userid",
                                        "skill-based-queues"
                                      ],
                                      "query": [
                                        {
                                          "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                          "key": "search",
                                          "value": "<string>"
                                        },
                                        {
                                          "description": "Defines the number of displayed page. The page number starts from 0.",
                                          "key": "page",
                                          "value": "0"
                                        },
                                        {
                                          "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                          "key": "pageSize",
                                          "value": "100"
                                        }
                                      ],
                                      "variable": [
                                        {
                                          "id": "03a82ca7-a6ca-4734-9a45-358c9fef126d",
                                          "key": "orgid",
                                          "value": "<string>",
                                          "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                                        },
                                        {
                                          "id": "8bb56667-7219-4098-bc6c-65523472c5de",
                                          "key": "userid",
                                          "value": "<string>",
                                          "description": "(Required) "
                                        }
                                      ]
                                    },
                                    "description": "Retrieve a list of skill based Contact Service Queue(s) by user ID in a given organization."
                                  },
                                  "response": [
                                    {
                                      "id": "4ce019af-3724-490c-b7b6-5f4c6351562b",
                                      "name": "OK",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "*/*"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/skill-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "skill-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "OK",
                                      "code": 200,
                                      "_postman_previewlanguage": "text",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "*/*"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"meta\": {\n    \"incididunt_e5\": {},\n    \"eiusmod_148\": {},\n    \"commodo_ca\": {}\n  },\n  \"data\": [\n    {\n      \"organizationId\": \"E0c26EA7-0db8-2E2295Ec234a4BbFDbeD\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"routingPattern\": \"<string>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"organizationId\": \"F4F22C6557be-2A18-dbf0-CB81eb84FEa3\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"routingPattern\": \"<string>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ]\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-4ce019af-3724-490c-b7b6-5f4c6351562b"
                                    },
                                    {
                                      "id": "36bedd82-0c42-424f-b2fe-77bba2a8fd08",
                                      "name": "Unauthorized Operation",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/skill-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "skill-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Unauthorized",
                                      "code": 401,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-36bedd82-0c42-424f-b2fe-77bba2a8fd08"
                                    },
                                    {
                                      "id": "b24d94c4-822d-4511-937a-c087fac27944",
                                      "name": "Operation is forbidden",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/skill-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "skill-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Forbidden",
                                      "code": 403,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-b24d94c4-822d-4511-937a-c087fac27944"
                                    },
                                    {
                                      "id": "59e1ea85-57fd-4846-8fcf-f59425266091",
                                      "name": "Resource not found or URI is invalid",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/skill-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "skill-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Not Found",
                                      "code": 404,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-59e1ea85-57fd-4846-8fcf-f59425266091"
                                    },
                                    {
                                      "id": "186d9519-64cc-45b3-9707-4a84b7673155",
                                      "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/skill-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "skill-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Too Many Requests",
                                      "code": 429,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-186d9519-64cc-45b3-9707-4a84b7673155"
                                    },
                                    {
                                      "id": "35a22df6-3b1e-44a6-8fad-38b6199b0e43",
                                      "name": "An Unexpected Error Occurred",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/skill-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "skill-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Internal Server Error",
                                      "code": 500,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-35a22df6-3b1e-44a6-8fad-38b6199b0e43"
                                    }
                                  ],
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-3ffacd18-615c-41be-88b1-a00ab6e0a833"
                                }
                              ],
                              "id": "9f72e55b-02b9-48c5-a3cc-718cba90d199",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-9f72e55b-02b9-48c5-a3cc-718cba90d199"
                            },
                            {
                              "name": "team-based-queues",
                              "item": [
                                {
                                  "name": "List team based Contact Service Queue(s)by user ID",
                                  "id": "d3807a42-6bbe-4e9c-a154-eef1cd27ca66",
                                  "protocolProfileBehavior": {
                                    "disableBodyPruning": true
                                  },
                                  "request": {
                                    "method": "GET",
                                    "header": [
                                      {
                                        "key": "Accept",
                                        "value": "*/*"
                                      }
                                    ],
                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/team-based-queues?search=<string>&page=0&pageSize=100",
                                      "host": [
                                        "{{baseUrl}}"
                                      ],
                                      "path": [
                                        "organization",
                                        ":orgid",
                                        "v2",
                                        "contact-service-queue",
                                        "by-user-id",
                                        ":userid",
                                        "team-based-queues"
                                      ],
                                      "query": [
                                        {
                                          "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                          "key": "search",
                                          "value": "<string>"
                                        },
                                        {
                                          "description": "Defines the number of displayed page. The page number starts from 0.",
                                          "key": "page",
                                          "value": "0"
                                        },
                                        {
                                          "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                          "key": "pageSize",
                                          "value": "100"
                                        }
                                      ],
                                      "variable": [
                                        {
                                          "id": "c7553f54-e6c4-4836-942d-706caf588697",
                                          "key": "orgid",
                                          "value": "<string>",
                                          "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                                        },
                                        {
                                          "id": "b40845d4-c219-428e-8ecc-a5f15a862691",
                                          "key": "userid",
                                          "value": "<string>",
                                          "description": "(Required) "
                                        }
                                      ]
                                    },
                                    "description": "Retrieve a list of team based Contact Service Queue(s) by user ID in a given organization."
                                  },
                                  "response": [
                                    {
                                      "id": "1828bb53-bc5a-4fab-85a3-880bfa6066e1",
                                      "name": "OK",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "*/*"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/team-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "team-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "OK",
                                      "code": 200,
                                      "_postman_previewlanguage": "text",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "*/*"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"meta\": {\n    \"incididunt_e5\": {},\n    \"eiusmod_148\": {},\n    \"commodo_ca\": {}\n  },\n  \"data\": [\n    {\n      \"organizationId\": \"E0c26EA7-0db8-2E2295Ec234a4BbFDbeD\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"routingPattern\": \"<string>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"organizationId\": \"F4F22C6557be-2A18-dbf0-CB81eb84FEa3\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"routingPattern\": \"<string>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ]\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-1828bb53-bc5a-4fab-85a3-880bfa6066e1"
                                    },
                                    {
                                      "id": "766c3bc5-4821-489f-8cfd-c5556d1669a0",
                                      "name": "Unauthorized Operation",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/team-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "team-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Unauthorized",
                                      "code": 401,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-766c3bc5-4821-489f-8cfd-c5556d1669a0"
                                    },
                                    {
                                      "id": "3b04d4f7-15fd-44b4-b5ab-276a27f2f85e",
                                      "name": "Operation is forbidden",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/team-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "team-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Forbidden",
                                      "code": 403,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-3b04d4f7-15fd-44b4-b5ab-276a27f2f85e"
                                    },
                                    {
                                      "id": "8bda2a24-160c-4e40-af47-eb43ec8bd486",
                                      "name": "Resource not found or URI is invalid",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/team-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "team-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Not Found",
                                      "code": 404,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-8bda2a24-160c-4e40-af47-eb43ec8bd486"
                                    },
                                    {
                                      "id": "e6be19aa-c707-45a2-b8d5-8331678b6b9f",
                                      "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/team-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "team-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Too Many Requests",
                                      "code": 429,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-e6be19aa-c707-45a2-b8d5-8331678b6b9f"
                                    },
                                    {
                                      "id": "064f94ef-b9e6-4a87-b0e5-640934eb3fc8",
                                      "name": "An Unexpected Error Occurred",
                                      "originalRequest": {
                                        "method": "GET",
                                        "header": [
                                          {
                                            "key": "Accept",
                                            "value": "application/json"
                                          }
                                        ],
                                        "url": {
                                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/by-user-id/:userid/team-based-queues?search=<string>&page=0&pageSize=100",
                                          "host": [
                                            "{{baseUrl}}"
                                          ],
                                          "path": [
                                            "organization",
                                            ":orgid",
                                            "v2",
                                            "contact-service-queue",
                                            "by-user-id",
                                            ":userid",
                                            "team-based-queues"
                                          ],
                                          "query": [
                                            {
                                              "description": "Filter data based on the search keyword.Supported search columns(firstName, lastName, email)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"firstName\";value==\"Cisco\"\n- fields=in=(\"firstName\",\"lastName\");value==\"Cisco\"\n",
                                              "key": "search",
                                              "value": "<string>"
                                            },
                                            {
                                              "description": "Defines the number of displayed page. The page number starts from 0.",
                                              "key": "page",
                                              "value": "0"
                                            },
                                            {
                                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                              "key": "pageSize",
                                              "value": "100"
                                            }
                                          ],
                                          "variable": [
                                            {
                                              "key": "orgid"
                                            },
                                            {
                                              "key": "userid"
                                            }
                                          ]
                                        }
                                      },
                                      "status": "Internal Server Error",
                                      "code": 500,
                                      "_postman_previewlanguage": "json",
                                      "header": [
                                        {
                                          "key": "Content-Type",
                                          "value": "application/json"
                                        }
                                      ],
                                      "cookie": [],
                                      "responseTime": null,
                                      "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                                      "createdAt": "2026-07-28T11:08:57.000Z",
                                      "updatedAt": "2026-07-28T11:08:57.000Z",
                                      "uid": "35240-064f94ef-b9e6-4a87-b0e5-640934eb3fc8"
                                    }
                                  ],
                                  "createdAt": "2026-07-28T11:08:57.000Z",
                                  "updatedAt": "2026-07-28T11:08:57.000Z",
                                  "uid": "35240-d3807a42-6bbe-4e9c-a154-eef1cd27ca66"
                                }
                              ],
                              "id": "5e6e7d68-40f0-4428-9025-0790c3b88cce",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-5e6e7d68-40f0-4428-9025-0790c3b88cce"
                            }
                          ],
                          "id": "ef0d7fa6-268b-46e6-931b-67ca65e59d53",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-ef0d7fa6-268b-46e6-931b-67ca65e59d53"
                        }
                      ],
                      "id": "60dd3dc8-db85-4c3e-9d25-b4f0625ed884",
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-60dd3dc8-db85-4c3e-9d25-b4f0625ed884"
                    },
                    {
                      "name": "fetch-by-grouped-assistant-skill",
                      "item": [
                        {
                          "name": "List queue mapping summary grouped by Assistant Skill",
                          "id": "49c3cd2a-7ebd-491f-9ce4-47b5d1829c26",
                          "protocolProfileBehavior": {
                            "disableBodyPruning": true
                          },
                          "request": {
                            "method": "POST",
                            "header": [
                              {
                                "key": "Content-Type",
                                "value": "application/json"
                              },
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "body": {
                              "mode": "raw",
                              "raw": "{\n  \"assistantSkillIds\": [\n    \"<string>\",\n    \"<string>\"\n  ]\n}",
                              "options": {
                                "raw": {
                                  "headerFamily": "json",
                                  "language": "json"
                                }
                              }
                            },
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/fetch-by-grouped-assistant-skill?page=0&pageSize=100",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v2",
                                "contact-service-queue",
                                "fetch-by-grouped-assistant-skill"
                              ],
                              "query": [
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                }
                              ],
                              "variable": [
                                {
                                  "id": "8fbd6aec-128d-4c32-aca3-bebddd3b2fbf",
                                  "key": "orgid",
                                  "value": "<string>",
                                  "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                                }
                              ]
                            },
                            "description": "Retrieve a list of queue mapping summary for a specified list of Assistant Skills specified in a given organization. The summary currently includes mapped queue count, and the last assigned time of queue mapping."
                          },
                          "response": [
                            {
                              "id": "8b1eb704-bab2-4c78-9570-0700ab04070f",
                              "name": "OK",
                              "originalRequest": {
                                "method": "POST",
                                "header": [
                                  {
                                    "key": "Content-Type",
                                    "value": "application/json"
                                  },
                                  {
                                    "key": "Accept",
                                    "value": "*/*"
                                  }
                                ],
                                "body": {
                                  "mode": "raw",
                                  "raw": "{\n  \"assistantSkillIds\": [\n    \"<string>\",\n    \"<string>\"\n  ]\n}",
                                  "options": {
                                    "raw": {
                                      "headerFamily": "json",
                                      "language": "json"
                                    }
                                  }
                                },
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/fetch-by-grouped-assistant-skill?page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "v2",
                                    "contact-service-queue",
                                    "fetch-by-grouped-assistant-skill"
                                  ],
                                  "query": [
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    }
                                  ]
                                }
                              },
                              "status": "OK",
                              "code": 200,
                              "_postman_previewlanguage": "text",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "*/*"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"meta\": {\n    \"fugiat_0\": {},\n    \"velit46\": {},\n    \"irure98a\": {}\n  },\n  \"data\": [\n    {\n      \"assistantSkillId\": \"<string>\",\n      \"associatedQueueCount\": \"<long>\",\n      \"lastAssistantSkillUpdatedTime\": \"<long>\"\n    },\n    {\n      \"assistantSkillId\": \"<string>\",\n      \"associatedQueueCount\": \"<long>\",\n      \"lastAssistantSkillUpdatedTime\": \"<long>\"\n    }\n  ]\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-8b1eb704-bab2-4c78-9570-0700ab04070f"
                            },
                            {
                              "id": "008b678d-e31b-4cd8-9f1a-00b1df466273",
                              "name": "The request was invalid and cannot be served. An accompanying error message will explain further",
                              "originalRequest": {
                                "method": "POST",
                                "header": [
                                  {
                                    "key": "Content-Type",
                                    "value": "application/json"
                                  },
                                  {
                                    "key": "Accept",
                                    "value": "application/json"
                                  }
                                ],
                                "body": {
                                  "mode": "raw",
                                  "raw": "{\n  \"assistantSkillIds\": [\n    \"<string>\",\n    \"<string>\"\n  ]\n}",
                                  "options": {
                                    "raw": {
                                      "headerFamily": "json",
                                      "language": "json"
                                    }
                                  }
                                },
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/fetch-by-grouped-assistant-skill?page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "v2",
                                    "contact-service-queue",
                                    "fetch-by-grouped-assistant-skill"
                                  ],
                                  "query": [
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    }
                                  ]
                                }
                              },
                              "status": "Bad Request",
                              "code": 400,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-008b678d-e31b-4cd8-9f1a-00b1df466273"
                            },
                            {
                              "id": "f0fabaed-7459-46ad-9242-a6b2df717ecc",
                              "name": "Unauthorized Operation",
                              "originalRequest": {
                                "method": "POST",
                                "header": [
                                  {
                                    "key": "Content-Type",
                                    "value": "application/json"
                                  },
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                                    "key": "Accept",
                                    "value": "application/json"
                                  }
                                ],
                                "body": {
                                  "mode": "raw",
                                  "raw": "{\n  \"assistantSkillIds\": [\n    \"<string>\",\n    \"<string>\"\n  ]\n}",
                                  "options": {
                                    "raw": {
                                      "headerFamily": "json",
                                      "language": "json"
                                    }
                                  }
                                },
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/fetch-by-grouped-assistant-skill?page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "v2",
                                    "contact-service-queue",
                                    "fetch-by-grouped-assistant-skill"
                                  ],
                                  "query": [
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    }
                                  ]
                                }
                              },
                              "status": "Unauthorized",
                              "code": 401,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
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                            },
                            {
                              "id": "109151df-ab34-4e5d-8c16-c37410b1ecf6",
                              "name": "Operation is forbidden",
                              "originalRequest": {
                                "method": "POST",
                                "header": [
                                  {
                                    "key": "Content-Type",
                                    "value": "application/json"
                                  },
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                                    "value": "application/json"
                                  }
                                ],
                                "body": {
                                  "mode": "raw",
                                  "raw": "{\n  \"assistantSkillIds\": [\n    \"<string>\",\n    \"<string>\"\n  ]\n}",
                                  "options": {
                                    "raw": {
                                      "headerFamily": "json",
                                      "language": "json"
                                    }
                                  }
                                },
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/fetch-by-grouped-assistant-skill?page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "v2",
                                    "contact-service-queue",
                                    "fetch-by-grouped-assistant-skill"
                                  ],
                                  "query": [
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
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                                  ]
                                }
                              },
                              "status": "Forbidden",
                              "code": 403,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
                              "uid": "35240-109151df-ab34-4e5d-8c16-c37410b1ecf6"
                            },
                            {
                              "id": "3e46c24c-22cd-4cbb-89bf-2086286cd499",
                              "name": "Similar entity is already present",
                              "originalRequest": {
                                "method": "POST",
                                "header": [
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                                    "key": "Content-Type",
                                    "value": "application/json"
                                  },
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                                    "value": "application/json"
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                                "body": {
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                                    }
                                  }
                                },
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/fetch-by-grouped-assistant-skill?page=0&pageSize=100",
                                  "host": [
                                    "{{baseUrl}}"
                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "v2",
                                    "contact-service-queue",
                                    "fetch-by-grouped-assistant-skill"
                                  ],
                                  "query": [
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    }
                                  ]
                                }
                              },
                              "status": "Conflict",
                              "code": 409,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
                              "responseTime": null,
                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
                              "updatedAt": "2026-07-28T11:08:57.000Z",
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                            },
                            {
                              "id": "fc05db91-38a2-4eb1-8b3a-da0efe71492c",
                              "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                              "originalRequest": {
                                "method": "POST",
                                "header": [
                                  {
                                    "key": "Content-Type",
                                    "value": "application/json"
                                  },
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                                    "key": "Accept",
                                    "value": "application/json"
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                                ],
                                "body": {
                                  "mode": "raw",
                                  "raw": "{\n  \"assistantSkillIds\": [\n    \"<string>\",\n    \"<string>\"\n  ]\n}",
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                                    "raw": {
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                                  }
                                },
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/fetch-by-grouped-assistant-skill?page=0&pageSize=100",
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                                  "path": [
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                                    "v2",
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                                  "query": [
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
                                  ],
                                  "variable": [
                                    {
                                      "key": "orgid"
                                    }
                                  ]
                                }
                              },
                              "status": "Too Many Requests",
                              "code": 429,
                              "_postman_previewlanguage": "json",
                              "header": [
                                {
                                  "key": "Content-Type",
                                  "value": "application/json"
                                }
                              ],
                              "cookie": [],
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                              "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                              "createdAt": "2026-07-28T11:08:57.000Z",
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                            {
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                              "name": "An Unexpected Error Occurred",
                              "originalRequest": {
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                                  },
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                                "body": {
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                                      "language": "json"
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                                },
                                "url": {
                                  "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/fetch-by-grouped-assistant-skill?page=0&pageSize=100",
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                                  ],
                                  "path": [
                                    "organization",
                                    ":orgid",
                                    "v2",
                                    "contact-service-queue",
                                    "fetch-by-grouped-assistant-skill"
                                  ],
                                  "query": [
                                    {
                                      "description": "Defines the number of displayed page. The page number starts from 0.",
                                      "key": "page",
                                      "value": "0"
                                    },
                                    {
                                      "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                      "key": "pageSize",
                                      "value": "100"
                                    }
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                    {
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                          "name": "reassign-agents",
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                                  "status": "Bad Request",
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                                  "_postman_previewlanguage": "json",
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                                  "status": "Unauthorized",
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                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/:id/reassign-agents",
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                                      "path": [
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                                    "url": {
                                      "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue/:id/reassign-agents",
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                            "url": {
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                              "path": [
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                                  "description": "If `true`, returns the user details who has last updated the agents list in an agent based queue.",
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                            "description": "Retrieve an existing Contact Service Queue by ID in a given organization."
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                                "url": {
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                                      "description": "If `true`, returns the user details who has last updated the agents list in an agent based queue.",
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                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false&includeAIMappingCount=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "v2",
                            "contact-service-queue"
                          ],
                          "query": [
                            {
                              "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                              "key": "filter",
                              "value": "<string>"
                            },
                            {
                              "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                              "key": "attributes",
                              "value": "<string>"
                            },
                            {
                              "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                              "key": "search",
                              "value": "<string>"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            },
                            {
                              "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                              "key": "desktopProfileFilter",
                              "value": "false"
                            },
                            {
                              "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                              "key": "provisioningView",
                              "value": "false"
                            },
                            {
                              "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                              "key": "singleObjectResponse",
                              "value": "false"
                            },
                            {
                              "description": "If set to true, the API response will include the count of each AI features mapped to the entity.",
                              "key": "includeAIMappingCount",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "id": "507b4d54-cf33-41c8-830f-f0e28b13e85c",
                              "key": "orgid",
                              "value": "<string>",
                              "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                            }
                          ]
                        },
                        "description": "Retrieve a list of Contact Service Queue(s) in a given organization.\n Note: Array fields are removed from List API. If all fields are required please fetch Id's and use get-by-id API."
                      },
                      "response": [
                        {
                          "id": "60f85055-7767-4d84-bf80-91c802941ef4",
                          "name": "OK",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false&includeAIMappingCount=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v2",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API response will include the count of each AI features mapped to the entity.",
                                  "key": "includeAIMappingCount",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "text",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "*/*"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"meta\": {\n    \"orgid\": \"<string>\",\n    \"page\": \"<integer>\",\n    \"pageSize\": \"<integer>\",\n    \"totalPages\": \"<integer>\",\n    \"totalRecords\": \"<long>\",\n    \"links\": {\n      \"self\": \"<string>\",\n      \"first\": \"<string>\",\n      \"last\": \"<string>\",\n      \"next\": \"<string>\",\n      \"prev\": \"<string>\"\n    },\n    \"actualSummariesInclusionCount\": \"<long>\"\n  },\n  \"data\": [\n    {\n      \"active\": \"<boolean>\",\n      \"callDistributionGroups\": [\n        {\n          \"agentGroups\": [\n            {\n              \"teamId\": \"<string>\"\n            },\n            {\n              \"teamId\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": 0\n        },\n        {\n          \"agentGroups\": [\n            {\n              \"teamId\": \"<string>\"\n            },\n            {\n              \"teamId\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": 0\n        }\n      ],\n      \"channelType\": \"OTHERS\",\n      \"checkAgentAvailability\": \"<boolean>\",\n      \"maxActiveContacts\": \"<integer>\",\n      \"maxTimeInQueue\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"queueRoutingType\": \"TEAM_BASED\",\n      \"queueType\": \"INBOUND\",\n      \"routingType\": \"CIRCULAR\",\n      \"serviceLevelThreshold\": \"<integer>\",\n      \"organizationId\": \"DDe353AdfD06-B2e64b98-aDAc5dcce2fD\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"socialChannelType\": \"MESSENGER\",\n      \"defaultMusicInQueueMediaFileId\": \"<string>\",\n      \"timezone\": \"<string>\",\n      \"outdialCampaignEnabled\": \"<boolean>\",\n      \"monitoringPermitted\": \"<boolean>\",\n      \"parkingPermitted\": \"<boolean>\",\n      \"recordingPermitted\": \"<boolean>\",\n      \"recordingAllCallsPermitted\": \"<boolean>\",\n      \"pauseRecordingPermitted\": \"<boolean>\",\n      \"recordingPauseDuration\": \"<integer>\",\n      \"controlFlowScriptUrl\": \"<string>\",\n      \"ivrRequeueUrl\": \"<string>\",\n      \"overflowNumber\": \"<string>\",\n      \"vendorId\": \"<string>\",\n      \"skillBasedRoutingType\": \"LONGEST_AVAILABLE_AGENT\",\n      \"queueSkillRequirements\": [\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"dFd5cbF0-43FedD38-Dd433AFf94950Bd5\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        },\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"9B9EcD9c-8Af8-1beD-483C-77ba0bE2B0B4\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        }\n      ],\n      \"agents\": [\n        {\n          \"id\": \"<string>\",\n          \"ciUserId\": \"<string>\"\n        },\n        {\n          \"id\": \"<string>\",\n          \"ciUserId\": \"<string>\"\n        }\n      ],\n      \"xspVersion\": \"<string>\",\n      \"subscriptionId\": \"<string>\",\n      \"assistantSkill\": {\n        \"assistantSkillId\": \"<string>\",\n        \"assistantSkillUpdatedTime\": \"<long>\"\n      },\n      \"systemDefault\": \"<boolean>\",\n      \"manuallyAssignable\": \"<boolean>\",\n      \"agentsLastUpdatedByUserName\": \"<string>\",\n      \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n      \"agentsLastUpdatedTime\": \"<long>\",\n      \"queueLevelSummariesInclusion\": \"<string>\",\n      \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n      \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n      \"queueLevelAutoCsatInclusion\": \"<string>\",\n      \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n      \"personalizedAIRouting\": {\n        \"aiRoutingMode\": \"NONE\",\n        \"aiRoutingKPIId\": \"<string>\",\n        \"evaluationModeStartTime\": \"<long>\"\n      },\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"active\": \"<boolean>\",\n      \"callDistributionGroups\": [\n        {\n          \"agentGroups\": [\n            {\n              \"teamId\": \"<string>\"\n            },\n            {\n              \"teamId\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": 0\n        },\n        {\n          \"agentGroups\": [\n            {\n              \"teamId\": \"<string>\"\n            },\n            {\n              \"teamId\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": 0\n        }\n      ],\n      \"channelType\": \"CHAT\",\n      \"checkAgentAvailability\": \"<boolean>\",\n      \"maxActiveContacts\": \"<integer>\",\n      \"maxTimeInQueue\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"queueRoutingType\": \"SKILL_BASED\",\n      \"queueType\": \"INBOUND\",\n      \"routingType\": \"CIRCULAR\",\n      \"serviceLevelThreshold\": \"<integer>\",\n      \"organizationId\": \"5Cee9B3E-751B-0599B979-E87369adE47f\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"socialChannelType\": \"WHATSAPP\",\n      \"defaultMusicInQueueMediaFileId\": \"<string>\",\n      \"timezone\": \"<string>\",\n      \"outdialCampaignEnabled\": \"<boolean>\",\n      \"monitoringPermitted\": \"<boolean>\",\n      \"parkingPermitted\": \"<boolean>\",\n      \"recordingPermitted\": \"<boolean>\",\n      \"recordingAllCallsPermitted\": \"<boolean>\",\n      \"pauseRecordingPermitted\": \"<boolean>\",\n      \"recordingPauseDuration\": \"<integer>\",\n      \"controlFlowScriptUrl\": \"<string>\",\n      \"ivrRequeueUrl\": \"<string>\",\n      \"overflowNumber\": \"<string>\",\n      \"vendorId\": \"<string>\",\n      \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n      \"queueSkillRequirements\": [\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"CEBf72D4DDdB-CFFe3873-e4bF990ba7Fa\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        },\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"cbeeb80d-e5Ce-f96E-E8F2-E49ddAFA3174\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        }\n      ],\n      \"agents\": [\n        {\n          \"id\": \"<string>\",\n          \"ciUserId\": \"<string>\"\n        },\n        {\n          \"id\": \"<string>\",\n          \"ciUserId\": \"<string>\"\n        }\n      ],\n      \"xspVersion\": \"<string>\",\n      \"subscriptionId\": \"<string>\",\n      \"assistantSkill\": {\n        \"assistantSkillId\": \"<string>\",\n        \"assistantSkillUpdatedTime\": \"<long>\"\n      },\n      \"systemDefault\": \"<boolean>\",\n      \"manuallyAssignable\": \"<boolean>\",\n      \"agentsLastUpdatedByUserName\": \"<string>\",\n      \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n      \"agentsLastUpdatedTime\": \"<long>\",\n      \"queueLevelSummariesInclusion\": \"<string>\",\n      \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n      \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n      \"queueLevelAutoCsatInclusion\": \"<string>\",\n      \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n      \"personalizedAIRouting\": {\n        \"aiRoutingMode\": \"NONE\",\n        \"aiRoutingKPIId\": \"<string>\",\n        \"evaluationModeStartTime\": \"<long>\"\n      },\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ]\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-60f85055-7767-4d84-bf80-91c802941ef4"
                        },
                        {
                          "id": "36606581-c107-4368-b8be-5886d727de9c",
                          "name": "Unauthorized Operation",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false&includeAIMappingCount=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v2",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API response will include the count of each AI features mapped to the entity.",
                                  "key": "includeAIMappingCount",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Unauthorized",
                          "code": 401,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-36606581-c107-4368-b8be-5886d727de9c"
                        },
                        {
                          "id": "71e4d9c4-3a3c-42e6-b97b-0a6e3ea79099",
                          "name": "Operation is forbidden",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false&includeAIMappingCount=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v2",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API response will include the count of each AI features mapped to the entity.",
                                  "key": "includeAIMappingCount",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Forbidden",
                          "code": 403,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-71e4d9c4-3a3c-42e6-b97b-0a6e3ea79099"
                        },
                        {
                          "id": "fa4a557a-5169-4c09-ba66-27ee63d14445",
                          "name": "Resource not found or URI is invalid",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false&includeAIMappingCount=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v2",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API response will include the count of each AI features mapped to the entity.",
                                  "key": "includeAIMappingCount",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Not Found",
                          "code": 404,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-fa4a557a-5169-4c09-ba66-27ee63d14445"
                        },
                        {
                          "id": "70ea99fb-5ad8-428c-b49a-0b9e759e5035",
                          "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false&includeAIMappingCount=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v2",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API response will include the count of each AI features mapped to the entity.",
                                  "key": "includeAIMappingCount",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Too Many Requests",
                          "code": 429,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-70ea99fb-5ad8-428c-b49a-0b9e759e5035"
                        },
                        {
                          "id": "2b70d728-8c8c-42da-98c9-3e4c08b30433",
                          "name": "An Unexpected Error Occurred",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false&includeAIMappingCount=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v2",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API response will include the count of each AI features mapped to the entity.",
                                  "key": "includeAIMappingCount",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Internal Server Error",
                          "code": 500,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-2b70d728-8c8c-42da-98c9-3e4c08b30433"
                        }
                      ],
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-16b6f6b6-04d6-4ed9-9418-ab35f3cc7e0e"
                    },
                    {
                      "name": "Create a new Contact Service Queue",
                      "id": "44b007b9-1f20-40bc-b5ec-f228738e1f8f",
                      "protocolProfileBehavior": {
                        "disableBodyPruning": true
                      },
                      "request": {
                        "method": "POST",
                        "header": [
                          {
                            "key": "Content-Type",
                            "value": "application/json"
                          },
                          {
                            "key": "Accept",
                            "value": "*/*"
                          }
                        ],
                        "body": {
                          "mode": "raw",
                          "raw": "{\n  \"active\": \"<boolean>\",\n  \"callDistributionGroups\": [\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    },\n    {\n      \"agentGroups\": [\n        {\n          \"teamId\": \"<string>\"\n        },\n        {\n          \"teamId\": \"<string>\"\n        }\n      ],\n      \"order\": \"<integer>\",\n      \"duration\": 0\n    }\n  ],\n  \"channelType\": \"CHAT\",\n  \"checkAgentAvailability\": \"<boolean>\",\n  \"maxActiveContacts\": \"<integer>\",\n  \"maxTimeInQueue\": \"<integer>\",\n  \"name\": \"<string>\",\n  \"queueRoutingType\": \"AGENT_BASED\",\n  \"queueType\": \"INBOUND\",\n  \"routingType\": \"LINEAR\",\n  \"serviceLevelThreshold\": \"<integer>\",\n  \"organizationId\": \"51a1aaEF67D4Ff6765Ad-cbbD154111CA\",\n  \"id\": \"<string>\",\n  \"version\": \"<integer>\",\n  \"description\": \"<string>\",\n  \"socialChannelType\": \"MESSAGEBIRD\",\n  \"defaultMusicInQueueMediaFileId\": \"<string>\",\n  \"timezone\": \"<string>\",\n  \"outdialCampaignEnabled\": \"<boolean>\",\n  \"monitoringPermitted\": \"<boolean>\",\n  \"parkingPermitted\": \"<boolean>\",\n  \"recordingPermitted\": \"<boolean>\",\n  \"recordingAllCallsPermitted\": \"<boolean>\",\n  \"pauseRecordingPermitted\": \"<boolean>\",\n  \"recordingPauseDuration\": \"<integer>\",\n  \"controlFlowScriptUrl\": \"<string>\",\n  \"ivrRequeueUrl\": \"<string>\",\n  \"overflowNumber\": \"<string>\",\n  \"vendorId\": \"<string>\",\n  \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n  \"queueSkillRequirements\": [\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"F856C2FfBD09-8911D1700bfc7E7cb2Bc\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"condition\": \"<string>\",\n      \"skillId\": \"<string>\",\n      \"skillValue\": \"<string>\",\n      \"organizationId\": \"3ee92CBf29De-021b937C-b9F6AfeDbCAf\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"skillName\": \"<string>\",\n      \"skillType\": \"<string>\",\n      \"weight\": \"<integer>\",\n      \"dynamicSkill\": \"<boolean>\",\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ],\n  \"agents\": [\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    },\n    {\n      \"id\": \"<string>\",\n      \"ciUserId\": \"<string>\"\n    }\n  ],\n  \"xspVersion\": \"<string>\",\n  \"subscriptionId\": \"<string>\",\n  \"assistantSkill\": {\n    \"assistantSkillId\": \"<string>\",\n    \"assistantSkillUpdatedTime\": \"<long>\"\n  },\n  \"systemDefault\": \"<boolean>\",\n  \"manuallyAssignable\": \"<boolean>\",\n  \"agentsLastUpdatedByUserName\": \"<string>\",\n  \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n  \"agentsLastUpdatedTime\": \"<long>\",\n  \"queueLevelSummariesInclusion\": \"<string>\",\n  \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n  \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n  \"queueLevelAutoCsatInclusion\": \"<string>\",\n  \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n  \"personalizedAIRouting\": {\n    \"aiRoutingMode\": \"NONE\",\n    \"aiRoutingKPIId\": \"<string>\",\n    \"evaluationModeStartTime\": \"<long>\"\n  },\n  \"createdTime\": \"<long>\",\n  \"lastUpdatedTime\": \"<long>\"\n}",
                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/v2/contact-service-queue",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "v2",
                            "contact-service-queue"
                          ],
                          "variable": [
                            {
                              "id": "1d048eef-2a58-4a83-9f6f-522e366ba385",
                              "key": "orgid",
                              "value": "<string>",
                              "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                            }
                          ]
                        },
                        "description": "Create a new Contact Service Queue in a given organization."
                      },
                      "response": [
                        {
                          "id": "202abf43-c928-437b-b25f-0dbbfaa722f2",
                          "name": "Created",
                          "originalRequest": {
                            "method": "POST",
                            "header": [
                              {
                                "key": "Content-Type",
                                "value": "application/json"
                              },
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "body": {
                              "mode": "raw",
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                        ],
                        "url": {
                          "raw": "{{baseUrl}}/organization/:orgid/v3/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "organization",
                            ":orgid",
                            "v3",
                            "contact-service-queue"
                          ],
                          "query": [
                            {
                              "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                              "key": "filter",
                              "value": "<string>"
                            },
                            {
                              "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                              "key": "attributes",
                              "value": "<string>"
                            },
                            {
                              "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                              "key": "search",
                              "value": "<string>"
                            },
                            {
                              "description": "Defines the number of displayed page. The page number starts from 0.",
                              "key": "page",
                              "value": "0"
                            },
                            {
                              "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                              "key": "pageSize",
                              "value": "100"
                            },
                            {
                              "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                              "key": "desktopProfileFilter",
                              "value": "false"
                            },
                            {
                              "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                              "key": "provisioningView",
                              "value": "false"
                            },
                            {
                              "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                              "key": "singleObjectResponse",
                              "value": "false"
                            }
                          ],
                          "variable": [
                            {
                              "id": "d74a7459-1d89-4ba0-9cc8-7150856f7026",
                              "key": "orgid",
                              "value": "<string>",
                              "description": "(Required) Organization ID to be used for this operation. The specified security token must have permission to interact with the organization."
                            }
                          ]
                        },
                        "description": "Retrieve a list of Contact Service Queue(s) in a given organization.\n Note: Array fields are removed from List API. If all fields are required please fetch Id's and use get-by-id API."
                      },
                      "response": [
                        {
                          "id": "63d402ea-2f78-42d2-9fff-a0925e261a4d",
                          "name": "OK",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "*/*"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v3/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v3",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "text",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "*/*"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"meta\": {\n    \"orgid\": \"<string>\",\n    \"page\": \"<integer>\",\n    \"pageSize\": \"<integer>\",\n    \"totalPages\": \"<integer>\",\n    \"totalRecords\": \"<long>\",\n    \"links\": {\n      \"self\": \"<string>\",\n      \"first\": \"<string>\",\n      \"last\": \"<string>\",\n      \"next\": \"<string>\",\n      \"prev\": \"<string>\"\n    }\n  },\n  \"data\": [\n    {\n      \"active\": \"<boolean>\",\n      \"callDistributionGroups\": [\n        {\n          \"agentGroups\": [\n            {\n              \"teamId\": \"<string>\"\n            },\n            {\n              \"teamId\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": 0\n        },\n        {\n          \"agentGroups\": [\n            {\n              \"teamId\": \"<string>\"\n            },\n            {\n              \"teamId\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": 0\n        }\n      ],\n      \"channelType\": \"CHAT\",\n      \"checkAgentAvailability\": \"<boolean>\",\n      \"maxActiveContacts\": \"<integer>\",\n      \"maxTimeInQueue\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"queueRoutingType\": \"SKILL_BASED\",\n      \"queueType\": \"OUTBOUND\",\n      \"routingType\": \"SKILLS_BASED\",\n      \"serviceLevelThreshold\": \"<integer>\",\n      \"organizationId\": \"C7c92f0E95daaCFB6e9aa7d460dDA643\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"socialChannelType\": \"MESSAGEBIRD\",\n      \"defaultMusicInQueueMediaFileId\": \"<string>\",\n      \"timezone\": \"<string>\",\n      \"outdialCampaignEnabled\": \"<boolean>\",\n      \"monitoringPermitted\": \"<boolean>\",\n      \"parkingPermitted\": \"<boolean>\",\n      \"recordingPermitted\": \"<boolean>\",\n      \"recordingAllCallsPermitted\": \"<boolean>\",\n      \"pauseRecordingPermitted\": \"<boolean>\",\n      \"recordingPauseDuration\": \"<integer>\",\n      \"controlFlowScriptUrl\": \"<string>\",\n      \"ivrRequeueUrl\": \"<string>\",\n      \"overflowNumber\": \"<string>\",\n      \"vendorId\": \"<string>\",\n      \"skillBasedRoutingType\": \"BEST_AVAILABLE_AGENT\",\n      \"queueSkillRequirements\": [\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"6B23FD223Df7C51AaDEC-dA9012e045BF\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        },\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"e6CfD21D-eda2fC4D-E8Fc-ee6AF1748599\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        }\n      ],\n      \"agents\": [\n        {\n          \"id\": \"<string>\",\n          \"ciUserId\": \"<string>\"\n        },\n        {\n          \"id\": \"<string>\",\n          \"ciUserId\": \"<string>\"\n        }\n      ],\n      \"xspVersion\": \"<string>\",\n      \"subscriptionId\": \"<string>\",\n      \"assistantSkill\": {\n        \"assistantSkillId\": \"<string>\",\n        \"assistantSkillUpdatedTime\": \"<long>\"\n      },\n      \"systemDefault\": \"<boolean>\",\n      \"manuallyAssignable\": \"<boolean>\",\n      \"agentsLastUpdatedByUserName\": \"<string>\",\n      \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n      \"agentsLastUpdatedTime\": \"<long>\",\n      \"queueLevelSummariesInclusion\": \"<string>\",\n      \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n      \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n      \"queueLevelAutoCsatInclusion\": \"<string>\",\n      \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n      \"personalizedAIRouting\": {\n        \"aiRoutingMode\": \"NONE\",\n        \"aiRoutingKPIId\": \"<string>\",\n        \"evaluationModeStartTime\": \"<long>\"\n      },\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    },\n    {\n      \"active\": \"<boolean>\",\n      \"callDistributionGroups\": [\n        {\n          \"agentGroups\": [\n            {\n              \"teamId\": \"<string>\"\n            },\n            {\n              \"teamId\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": 0\n        },\n        {\n          \"agentGroups\": [\n            {\n              \"teamId\": \"<string>\"\n            },\n            {\n              \"teamId\": \"<string>\"\n            }\n          ],\n          \"order\": \"<integer>\",\n          \"duration\": 0\n        }\n      ],\n      \"channelType\": \"OTHERS\",\n      \"checkAgentAvailability\": \"<boolean>\",\n      \"maxActiveContacts\": \"<integer>\",\n      \"maxTimeInQueue\": \"<integer>\",\n      \"name\": \"<string>\",\n      \"queueRoutingType\": \"AGENT_BASED\",\n      \"queueType\": \"OUTBOUND\",\n      \"routingType\": \"LONGEST_AVAILABLE_AGENT\",\n      \"serviceLevelThreshold\": \"<integer>\",\n      \"organizationId\": \"8BE5e2CC58Efc8F4-BfdC2ba6F4FFbbEE\",\n      \"id\": \"<string>\",\n      \"version\": \"<integer>\",\n      \"description\": \"<string>\",\n      \"socialChannelType\": \"MESSAGEBIRD\",\n      \"defaultMusicInQueueMediaFileId\": \"<string>\",\n      \"timezone\": \"<string>\",\n      \"outdialCampaignEnabled\": \"<boolean>\",\n      \"monitoringPermitted\": \"<boolean>\",\n      \"parkingPermitted\": \"<boolean>\",\n      \"recordingPermitted\": \"<boolean>\",\n      \"recordingAllCallsPermitted\": \"<boolean>\",\n      \"pauseRecordingPermitted\": \"<boolean>\",\n      \"recordingPauseDuration\": \"<integer>\",\n      \"controlFlowScriptUrl\": \"<string>\",\n      \"ivrRequeueUrl\": \"<string>\",\n      \"overflowNumber\": \"<string>\",\n      \"vendorId\": \"<string>\",\n      \"skillBasedRoutingType\": \"LONGEST_AVAILABLE_AGENT\",\n      \"queueSkillRequirements\": [\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"D70E401a2a00-449Ed5DccaF8d3D8C84c\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        },\n        {\n          \"condition\": \"<string>\",\n          \"skillId\": \"<string>\",\n          \"skillValue\": \"<string>\",\n          \"organizationId\": \"a4D36B617F42-02A2-e974EFabe9CdB6aD\",\n          \"id\": \"<string>\",\n          \"version\": \"<integer>\",\n          \"skillName\": \"<string>\",\n          \"skillType\": \"<string>\",\n          \"weight\": \"<integer>\",\n          \"dynamicSkill\": \"<boolean>\",\n          \"createdTime\": \"<long>\",\n          \"lastUpdatedTime\": \"<long>\"\n        }\n      ],\n      \"agents\": [\n        {\n          \"id\": \"<string>\",\n          \"ciUserId\": \"<string>\"\n        },\n        {\n          \"id\": \"<string>\",\n          \"ciUserId\": \"<string>\"\n        }\n      ],\n      \"xspVersion\": \"<string>\",\n      \"subscriptionId\": \"<string>\",\n      \"assistantSkill\": {\n        \"assistantSkillId\": \"<string>\",\n        \"assistantSkillUpdatedTime\": \"<long>\"\n      },\n      \"systemDefault\": \"<boolean>\",\n      \"manuallyAssignable\": \"<boolean>\",\n      \"agentsLastUpdatedByUserName\": \"<string>\",\n      \"agentsLastUpdatedByUserEmailPrefix\": \"<string>\",\n      \"agentsLastUpdatedTime\": \"<long>\",\n      \"queueLevelSummariesInclusion\": \"<string>\",\n      \"queueLevelSentimentAnalysisInclusion\": \"<string>\",\n      \"queueLevelPredictedWaitTimeInclusion\": \"<string>\",\n      \"queueLevelAutoCsatInclusion\": \"<string>\",\n      \"queueLevelRealTimeTranscriptionsInclusion\": \"<string>\",\n      \"personalizedAIRouting\": {\n        \"aiRoutingMode\": \"NONE\",\n        \"aiRoutingKPIId\": \"<string>\",\n        \"evaluationModeStartTime\": \"<long>\"\n      },\n      \"createdTime\": \"<long>\",\n      \"lastUpdatedTime\": \"<long>\"\n    }\n  ]\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-63d402ea-2f78-42d2-9fff-a0925e261a4d"
                        },
                        {
                          "id": "3a3e3d79-01d6-46a2-b1fe-809b03386ab8",
                          "name": "Unauthorized Operation",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v3/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v3",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Unauthorized",
                          "code": 401,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-3a3e3d79-01d6-46a2-b1fe-809b03386ab8"
                        },
                        {
                          "id": "86c37272-212b-4d0b-a99b-872d46d9b53f",
                          "name": "Operation is forbidden",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v3/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v3",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Forbidden",
                          "code": 403,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-86c37272-212b-4d0b-a99b-872d46d9b53f"
                        },
                        {
                          "id": "1b981237-9a8d-4edc-9551-a5ed7248fcbe",
                          "name": "Resource not found or URI is invalid",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v3/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v3",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Not Found",
                          "code": 404,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-1b981237-9a8d-4edc-9551-a5ed7248fcbe"
                        },
                        {
                          "id": "07379240-6c7c-462c-915d-4ee7129fb95d",
                          "name": "Too many requests have been sent in a given amount of time and the request has been rate limited",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v3/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v3",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Too Many Requests",
                          "code": 429,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-07379240-6c7c-462c-915d-4ee7129fb95d"
                        },
                        {
                          "id": "b2ca30fb-95ef-4462-9eba-6712ecdc3c1b",
                          "name": "An Unexpected Error Occurred",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/organization/:orgid/v3/contact-service-queue?filter=<string>&attributes=<string>&search=<string>&page=0&pageSize=100&desktopProfileFilter=false&provisioningView=false&singleObjectResponse=false",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "organization",
                                ":orgid",
                                "v3",
                                "contact-service-queue"
                              ],
                              "query": [
                                {
                                  "description": "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, queueSkillRequirements, xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n",
                                  "key": "filter",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (callDistributionGroups,queueSkillRequirements,links)",
                                  "key": "attributes",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Filter data based on the search keyword.Supported search columns(name, description)\n\nThe examples below show some search queries\n- \"Cisco\"\n- field==\"name\";value==\"Cisco\"\n- fields=in=(\"name\",\"description\");value==\"Cisco\"\n",
                                  "key": "search",
                                  "value": "<string>"
                                },
                                {
                                  "description": "Defines the number of displayed page. The page number starts from 0.",
                                  "key": "page",
                                  "value": "0"
                                },
                                {
                                  "description": "Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.",
                                  "key": "pageSize",
                                  "value": "100"
                                },
                                {
                                  "description": "If set to true, the API will return only the data that the user has access to according to its Desktop Profile. If unspecified, the default value is false.",
                                  "key": "desktopProfileFilter",
                                  "value": "false"
                                },
                                {
                                  "description": "If set to true, the API will only return data that user has access to, according to User Profile. This query parameter is applicable only when desktopProfileFilter query parameter is false.",
                                  "key": "provisioningView",
                                  "value": "false"
                                },
                                {
                                  "description": "Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.",
                                  "key": "singleObjectResponse",
                                  "value": "false"
                                }
                              ],
                              "variable": [
                                {
                                  "key": "orgid"
                                }
                              ]
                            }
                          },
                          "status": "Internal Server Error",
                          "code": 500,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"trackingId\": \"<string>\",\n  \"error\": {\n    \"key\": \"<string>\",\n    \"message\": [\n      {\n        \"description\": \"<string>\"\n      },\n      {\n        \"description\": \"<string>\"\n      }\n    ]\n  }\n}",
                          "createdAt": "2026-07-28T11:08:57.000Z",
                          "updatedAt": "2026-07-28T11:08:57.000Z",
                          "uid": "35240-b2ca30fb-95ef-4462-9eba-6712ecdc3c1b"
                        }
                      ],
                      "createdAt": "2026-07-28T11:08:57.000Z",
                      "updatedAt": "2026-07-28T11:08:57.000Z",
                      "uid": "35240-37c8ca31-a97e-4d58-a5e2-7d6a68ada06e"
                    }
                  ],
                  "id": "862cc5f3-ea0a-48b5-9ddf-76155130600c",
                  "createdAt": "2026-07-28T11:08:57.000Z",
                  "updatedAt": "2026-07-28T11:08:57.000Z",
                  "uid": "35240-862cc5f3-ea0a-48b5-9ddf-76155130600c"
                }
              ],
              "id": "aff87338-1e3f-4367-893e-ca295cf024d6",
              "createdAt": "2026-07-28T11:08:57.000Z",
              "updatedAt": "2026-07-28T11:08:57.000Z",
              "uid": "35240-aff87338-1e3f-4367-893e-ca295cf024d6"
            }
          ],
          "id": "e3d3b2f7-1b5b-4699-aceb-9901cdde383e",
          "createdAt": "2026-07-28T11:08:57.000Z",
          "updatedAt": "2026-07-28T11:08:57.000Z",
          "uid": "35240-e3d3b2f7-1b5b-4699-aceb-9901cdde383e"
        }
      ],
      "id": "00fb639e-feac-45ff-8af2-7c8fce834b44",
      "createdAt": "2026-07-28T11:08:57.000Z",
      "updatedAt": "2026-07-28T11:08:57.000Z",
      "uid": "35240-00fb639e-feac-45ff-8af2-7c8fce834b44"
    }
  ],
  "variable": [
    {
      "key": "baseUrl",
      "value": "/"
    }
  ]
}