{ "info": { "_postman_id": "80189967-deec-4cf4-b555-ef7ffcba816c", "name": "Webex Admin Address Book Features: Call Pickup API", "description": "The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. 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An accompanying error message will explain further.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-1ccf697c-afdd-45e7-b213-8a4082803687" }, { "id": "f3d184c8-fe48-44ea-9516-052863f985d4", "name": "Unauthorized: Authentication credentials were missing or incorrect.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-f3d184c8-fe48-44ea-9516-052863f985d4" }, { "id": "ff43f901-1413-4117-bccc-a55f077bc96e", "name": "Forbidden: The request is understood, but it has been refused or access is not allowed.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-ff43f901-1413-4117-bccc-a55f077bc96e" }, { "id": "a7bfeb40-07bd-4149-834c-383903076cff", "name": "Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-a7bfeb40-07bd-4149-834c-383903076cff" }, { "id": "0dd163ce-4c16-4bc8-b08c-4a4b8aca9659", "name": "Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Method Not Allowed", "code": 405, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-0dd163ce-4c16-4bc8-b08c-4a4b8aca9659" }, { "id": "2a68af81-be35-45d6-8d9f-896f550454c0", "name": "Conflict: The request could not be processed because it conflicts with some established rule of the system. 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A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Locked (WebDAV) (RFC 4918)", "code": 423, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-b48611aa-4d46-47c7-be8a-feb0712dd66d" }, { "id": "1ff2cf0a-7dd1-46c8-8f0c-776ce6ceb0ed", "name": "Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Precondition Required", "code": 428, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-1ff2cf0a-7dd1-46c8-8f0c-776ce6ceb0ed" }, { "id": "308cfedb-0d76-4421-becb-805fdee66448", "name": "Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Too Many Requests", "code": 429, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-308cfedb-0d76-4421-becb-805fdee66448" }, { "id": "a6eca92c-c740-457f-b2ea-f8e7ccfe0083", "name": "Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-a6eca92c-c740-457f-b2ea-f8e7ccfe0083" }, { "id": "a6e018d5-9264-4e56-a511-6c6af5153b90", "name": "Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Bad Gateway", "code": 502, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-a6e018d5-9264-4e56-a511-6c6af5153b90" }, { "id": "a2e1b0a2-a667-4021-83ac-7cf911381d88", "name": "Service Unavailable: Server is overloaded with requests. Try again later.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-a2e1b0a2-a667-4021-83ac-7cf911381d88" }, { "id": "bcae44b8-1718-4ab4-907a-5fa6aa40ca53", "name": "Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Delete the call pickup from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Gateway Timeout", "code": 504, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-bcae44b8-1718-4ab4-907a-5fa6aa40ca53" } ], "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-c8341027-2b86-4c1e-b63c-632ffdb50dfe" }, { "name": "Get Details for a Call Pickup", "id": "78e5241f-7368-4ca6-9e05-f540ffe4e71d", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "id": "74cb97a7-a457-4e36-a411-b42e11b5ba64", "key": "locationId", "value": "", "description": "(Required) Retrieve settings for a call pickup in this location." }, { "id": "9361557e-4322-417d-9809-040b11eb95bc", "key": "callPickupId", "value": "", "description": "(Required) Retrieve settings for a call pickup with the matching ID." } ] }, "description": "Retrieve the designated Call Pickup details.\n\nCall Pickup enables a user (agent) to answer any ringing line within their pickup group.\n\nRetrieving call pickup details requires a full or read-only administrator or location administrator auth token with a scope of `spark-admin:telephony_config_read`.\n\n**NOTE**: The Call Pickup ID will change upon modification of the Call Pickup name." }, "response": [ { "id": "704fda12-9dd8-42b0-8c0e-56f0cde60c29", "name": "OK", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"notificationType\": \"AUDIO_AND_VISUAL\",\n \"notificationDelayTimerSeconds\": \"\",\n \"agents\": [\n {\n \"id\": \"\",\n \"firstName\": \"\",\n \"lastName\": \"\",\n \"displayName\": \"\",\n \"type\": \"PEOPLE\",\n \"email\": \"\",\n \"phoneNumber\": [\n {\n \"external\": \"\",\n \"extension\": \"\"\n },\n {\n \"external\": \"\",\n \"extension\": \"\"\n }\n ]\n },\n {\n \"id\": \"\",\n \"firstName\": \"\",\n \"lastName\": \"\",\n \"displayName\": \"\",\n \"type\": \"VIRTUAL_LINE\",\n \"email\": \"\",\n \"phoneNumber\": [\n {\n \"external\": \"\",\n \"extension\": \"\"\n },\n {\n \"external\": \"\",\n \"extension\": \"\"\n }\n ]\n }\n ]\n}", "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-704fda12-9dd8-42b0-8c0e-56f0cde60c29" }, { "id": "52c5e018-f6a0-4ee5-97a5-9deffd438947", "name": "Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-52c5e018-f6a0-4ee5-97a5-9deffd438947" }, { "id": "23bc7121-c03c-4f90-9c66-6a7d924babf9", "name": "Unauthorized: Authentication credentials were missing or incorrect.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Unauthorized", "code": 401, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-23bc7121-c03c-4f90-9c66-6a7d924babf9" }, { "id": "0e9cda5f-fb20-49a4-a5c0-579f08d553b8", "name": "Forbidden: The request is understood, but it has been refused or access is not allowed.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Forbidden", "code": 403, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-0e9cda5f-fb20-49a4-a5c0-579f08d553b8" }, { "id": "e3c38bc3-1baf-4709-b290-239700e351e6", "name": "Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-e3c38bc3-1baf-4709-b290-239700e351e6" }, { "id": "289b3104-0a60-407a-baf2-a5b86e33ea0a", "name": "Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Method Not Allowed", "code": 405, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-289b3104-0a60-407a-baf2-a5b86e33ea0a" }, { "id": "3ad592ca-71ae-4d6d-8f9a-afd804e2f8ac", "name": "Conflict: The request could not be processed because it conflicts with some established rule of the system. 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A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Locked (WebDAV) (RFC 4918)", "code": 423, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-77092e2c-0b32-4b44-8b56-65c1cd1dd67f" }, { "id": "fe16a128-d505-41f6-9965-1bc80a55e071", "name": "Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Precondition Required", "code": 428, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-fe16a128-d505-41f6-9965-1bc80a55e071" }, { "id": "f23797d3-9d55-4928-89cd-027a1c2ae352", "name": "Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Too Many Requests", "code": 429, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-f23797d3-9d55-4928-89cd-027a1c2ae352" }, { "id": "20c808a9-ab0c-4d3e-bd93-876823b46419", "name": "Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-20c808a9-ab0c-4d3e-bd93-876823b46419" }, { "id": "ae71a8f5-0838-4aba-b90f-45e49fda3224", "name": "Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Bad Gateway", "code": 502, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-ae71a8f5-0838-4aba-b90f-45e49fda3224" }, { "id": "9cff6c26-c88f-47be-abea-5b13f907c32e", "name": "Service Unavailable: Server is overloaded with requests. Try again later.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Service Unavailable", "code": 503, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-9cff6c26-c88f-47be-abea-5b13f907c32e" }, { "id": "6b8429a4-da1a-4713-8ff6-bfbd987d9e51", "name": "Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Retrieve call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Gateway Timeout", "code": 504, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-6b8429a4-da1a-4713-8ff6-bfbd987d9e51" } ], "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-78e5241f-7368-4ca6-9e05-f540ffe4e71d" }, { "name": "Update a Call Pickup", "id": "c2818d59-7f20-4a18-9217-f8030e216f83", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"notificationType\": \"AUDIO_ONLY\",\n \"notificationDelayTimerSeconds\": \"\",\n \"agents\": [\n \"\",\n \"\"\n ]\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Update call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "id": "4c030751-b4d9-4672-ab85-dbf2353b9fd4", "key": "locationId", "value": "", "description": "(Required) Location in which this call pickup exists." }, { "id": "91ef28f4-9768-4ed5-963b-3084810b45de", "key": "callPickupId", "value": "", "description": "(Required) Update settings for a call pickup with the matching ID." } ] }, "description": "Update the designated Call Pickup.\n\nCall Pickup enables a user (agent) to answer any ringing line within their pickup group.\n\nUpdating a call pickup requires a full administrator or location administrator auth token with a scope of `spark-admin:telephony_config_write`.\n\n**NOTE**: The Call Pickup ID will change upon modification of the Call Pickup name." }, "response": [ { "id": "3f573424-c3d7-4b2d-894b-d96a40b9c3c2", "name": "OK", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"notificationType\": \"AUDIO_ONLY\",\n \"notificationDelayTimerSeconds\": \"\",\n \"agents\": [\n \"\",\n \"\"\n ]\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Update call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"id\": \"\"\n}", "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-3f573424-c3d7-4b2d-894b-d96a40b9c3c2" }, { "id": "b9f0b966-d9ae-4f88-b887-cb20dc0cbace", "name": "Bad Request: The request was invalid or cannot be otherwise served. 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If your query uses max parameter, please try to reduce it.", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"notificationType\": \"AUDIO_ONLY\",\n \"notificationDelayTimerSeconds\": \"\",\n \"agents\": [\n \"\",\n \"\"\n ]\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/:callPickupId?orgId=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", ":callPickupId" ], "query": [ { "description": "Update call pickup settings from this organization.", "key": "orgId", "value": "" } ], "variable": [ { "key": "locationId" }, { "key": "callPickupId" } ] } }, "status": "Gateway Timeout", "code": 504, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-be29695f-e7f4-4393-88fe-f0c83fda9807" } ], "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-c2818d59-7f20-4a18-9217-f8030e216f83" } ], "id": "5bafd728-0f2e-4601-8e56-752aaf9c9505", "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-5bafd728-0f2e-4601-8e56-752aaf9c9505" }, { "name": "availableUsers", "item": [ { "name": "Get available agents from Call Pickups", "id": "b2e3140e-5527-4467-9695-9bce20695fed", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/availableUsers?orgId=&callPickupName=&max=&start=&name=&phoneNumber=&order=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", "availableUsers" ], "query": [ { "description": "Return the available agents for this organization.", "key": "orgId", "value": "" }, { "description": "Only return available agents from call pickups with the matching name.", "key": "callPickupName", "value": "" }, { "description": "Limit the number of available agents returned to this maximum count.", "key": "max", "value": "" }, { "description": "Start at the zero-based offset in the list of matching available agents.", "key": "start", "value": "" }, { "description": "Only return available agents with the matching name.", "key": "name", "value": "" }, { "description": "Only return available agents with the matching primary number.", "key": "phoneNumber", "value": "" }, { "description": "Order the available agents according to the designated fields. Up to three vertical bar (|) separated sort order fields may be specified. Available sort fields: `fname`, `lname`, `extension`, `number`.", "key": "order", "value": "" } ], "variable": [ { "id": "7712e36d-baf7-4c97-be58-32efa4a44016", "key": "locationId", "value": "", "description": "(Required) Return the available agents for this location." } ] }, "description": "Retrieve available agents from call pickups for a given location.\n\nCall Pickup enables a user (agent) to answer any ringing line within their pickup group.\n\nRetrieving available agents from call pickups requires a full or read-only administrator or location administrator auth token with a scope of `spark-admin:telephony_config_read`." }, "response": [ { "id": "c918eda3-d2b1-4ca0-8d18-99c5bc2fdc2a", "name": "OK", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/availableUsers?orgId=&callPickupName=&max=&start=&name=&phoneNumber=&order=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", "availableUsers" ], "query": [ { "description": "Return the available agents for this organization.", "key": "orgId", "value": "" }, { "description": "Only return available agents from call pickups with the matching name.", "key": "callPickupName", "value": "" }, { "description": "Limit the number of available agents returned to this maximum count.", "key": "max", "value": "" }, { "description": "Start at the zero-based offset in the list of matching available agents.", "key": "start", "value": "" }, { "description": "Only return available agents with the matching name.", "key": "name", "value": "" }, { "description": "Only return available agents with the matching primary number.", "key": "phoneNumber", "value": "" }, { "description": "Order the available agents according to the designated fields. 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An accompanying error message will explain further.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/availableUsers?orgId=&callPickupName=&max=&start=&name=&phoneNumber=&order=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", "availableUsers" ], "query": [ { "description": "Return the available agents for this organization.", "key": "orgId", "value": "" }, { "description": "Only return available agents from call pickups with the matching name.", "key": "callPickupName", "value": "" }, { "description": "Limit the number of available agents returned to this maximum count.", "key": "max", "value": "" }, { "description": "Start at the zero-based offset in the list of matching available agents.", "key": "start", "value": "" }, { "description": "Only return available agents with the matching name.", "key": "name", "value": "" }, { "description": "Only return available agents with the matching primary number.", "key": "phoneNumber", "value": "" }, { "description": "Order the available agents according to the designated fields. 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Available sort fields: `fname`, `lname`, `extension`, `number`.", "key": "order", "value": "" } ], "variable": [ { "key": "locationId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:10:20.000Z", "updatedAt": "2026-07-28T11:10:20.000Z", "uid": "35240-1da91cbe-30bd-469d-b5ea-d8b33eee703f" }, { "id": "8ea1a9d5-06b1-47d1-9050-1b64b99238e4", "name": "Unauthorized: Authentication credentials were missing or incorrect.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/availableUsers?orgId=&callPickupName=&max=&start=&name=&phoneNumber=&order=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", "availableUsers" ], "query": [ { "description": "Return the available agents for this organization.", "key": "orgId", "value": "" }, { "description": "Only return available agents from call pickups with the matching name.", "key": "callPickupName", "value": "" }, { "description": "Limit the number of available agents returned to this maximum count.", "key": "max", "value": "" }, { "description": "Start at the zero-based offset in the list of matching available agents.", "key": "start", "value": "" }, { "description": "Only return available agents with the matching name.", "key": "name", "value": "" }, { "description": "Only return available agents with the matching primary number.", "key": "phoneNumber", "value": "" }, { "description": "Order the available agents according to the designated fields. 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Also returned when the requested format is not supported by the requested method.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/availableUsers?orgId=&callPickupName=&max=&start=&name=&phoneNumber=&order=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", "availableUsers" ], "query": [ { "description": "Return the available agents for this organization.", "key": "orgId", "value": "" }, { "description": "Only return available agents from call pickups with the matching name.", "key": "callPickupName", "value": "" }, { "description": "Limit the number of available agents returned to this maximum count.", "key": "max", "value": "" }, { "description": "Start at the zero-based offset in the list of matching available agents.", "key": "start", "value": "" }, { "description": "Only return available agents with the matching name.", "key": "name", "value": "" }, { "description": "Only return available agents with the matching primary number.", "key": "phoneNumber", "value": "" }, { "description": "Order the available agents according to the designated fields. 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For example, a person may not be added to a room more than once.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups/availableUsers?orgId=&callPickupName=&max=&start=&name=&phoneNumber=&order=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups", "availableUsers" ], "query": [ { "description": "Return the available agents for this organization.", "key": "orgId", "value": "" }, { "description": "Only return available agents from call pickups with the matching name.", "key": "callPickupName", "value": "" }, { "description": "Limit the number of available agents returned to this maximum count.", "key": "max", "value": "" }, { "description": "Start at the zero-based offset in the list of matching available agents.", "key": "start", "value": "" }, { "description": "Only return available agents with the matching name.", "key": "name", "value": "" }, { "description": "Only return available agents with the matching primary number.", "key": "phoneNumber", "value": "" }, { "description": "Order the available agents according to the designated fields. 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If your query uses max parameter, please try to reduce it.", "originalRequest": { "method": "GET", "header": [], "url": { "raw": "{{baseUrl}}/telephony/config/locations/:locationId/callPickups?orgId=&max=&start=&order=&name=", "host": [ "{{baseUrl}}" ], "path": [ "telephony", "config", "locations", ":locationId", "callPickups" ], "query": [ { "description": "List call pickups for this organization.", "key": "orgId", "value": "" }, { "description": "Limit the number of call pickups returned to this maximum count. Default is 2000.", "key": "max", "value": "" }, { "description": "Start at the zero-based offset in the list of matching call pickups. Default is 0.", "key": "start", "value": "" }, { "description": "Sort the list of call pickups by name, either ASC or DSC. Default is ASC.", "key": "order", "value": "" }, { "description": "Return the list of call pickups that contains the given name. 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