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\"childrenRules\": {\n \"type\": \"\"\n }\n },\n \"actionTriggers\": [\n {\n \"type\": \"\"\n },\n {\n \"type\": \"\"\n }\n ]\n}", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-856c246f-6bfb-4cef-8740-761136253f36" }, { "id": "09ce0090-3d40-47e5-873d-06695f1fbc9b", "name": "Not found", "originalRequest": { "method": "DELETE", "header": [ { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId/action-id/:actionId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId", "action-id", ":actionId" ], "variable": [ { "key": "workspaceId" }, { "key": "templateId" }, { "key": "actionId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-09ce0090-3d40-47e5-873d-06695f1fbc9b" }, { "id": "89dec8f1-f3b5-44ec-96a2-4d65ba96f1b2", "name": "Internal error", "originalRequest": { "method": "DELETE", "header": [ { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId/action-id/:actionId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId", "action-id", ":actionId" ], "variable": [ { "key": "workspaceId" }, { "key": "templateId" }, { "key": "actionId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-89dec8f1-f3b5-44ec-96a2-4d65ba96f1b2" } ], "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-bf35798c-c69d-4584-bd3d-ea6a659bab50" } ], "id": "b83f6652-ae9e-4fdc-940a-522bcf27f724", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-b83f6652-ae9e-4fdc-940a-522bcf27f724" } ], "id": "0248c1c3-17e5-4af5-b3e1-fe3acc411626", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-0248c1c3-17e5-4af5-b3e1-fe3acc411626" }, { "name": "Get all Journey Actions for a template", "id": "4d298027-1b88-4308-ad53-4c08f7d905a9", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "auth": { "type": "oauth2", "oauth2": [ { "key": "scope", "value": "spark:applications_token", "type": "string" }, { "key": "accessTokenUrl", "value": "https://webexapis.com/v1/access_token", "type": "string" }, { "key": "authUrl", "value": "https://webexapis.com/v1/authorize", "type": "string" }, { "key": "grant_type", "value": "authorization_code", "type": "string" } ] }, "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId" ], "variable": [ { "id": "b7fa5246-164d-444e-95d3-2ff49d2e1d72", "key": "workspaceId", "value": "", "description": "(Required) Workspace ID" }, { "id": "a94c94be-9eaf-43dd-84e4-578d208e2a64", "key": "templateId", "value": "", "description": "(Required) Template ID" } ] }, "description": "Get all Journey Actions for a template in JDS. \n\nRole and Scope: It requires id full admin or any role with cjp:config_read or cjp:config_write scope." }, "response": [ { "id": "fd1e755d-2f91-46a1-b9f3-d3befc3a3c8c", "name": "Success", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId" ], "variable": [ { "key": "workspaceId" }, { "key": "templateId" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"meta\": {\n \"organizationId\": \"\"\n },\n \"data\": [\n {\n \"createdAt\": \"\",\n \"createdBy\": \"\",\n \"updatedAt\": \"\",\n \"updatedBy\": \"\",\n \"id\": \"\",\n \"name\": \"\",\n \"organizationId\": \"\",\n \"workspaceId\": \"\",\n \"isActive\": \"\",\n \"templateId\": \"\",\n \"cooldownPeriodInMinutes\": \"\",\n \"rules\": {\n \"type\": \"\",\n \"childrenRules\": {\n \"type\": \"\"\n }\n },\n \"actionTriggers\": [\n {\n \"type\": \"\"\n },\n {\n \"type\": \"\"\n }\n ]\n },\n {\n \"createdAt\": \"\",\n \"createdBy\": \"\",\n \"updatedAt\": \"\",\n \"updatedBy\": \"\",\n \"id\": \"\",\n \"name\": \"\",\n \"organizationId\": \"\",\n \"workspaceId\": \"\",\n \"isActive\": \"\",\n \"templateId\": \"\",\n \"cooldownPeriodInMinutes\": \"\",\n \"rules\": {\n \"type\": \"\",\n \"childrenRules\": {\n \"type\": \"\"\n }\n },\n \"actionTriggers\": [\n {\n \"type\": \"\"\n },\n {\n \"type\": \"\"\n }\n ]\n }\n ]\n}", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-fd1e755d-2f91-46a1-b9f3-d3befc3a3c8c" }, { "id": "0ee143a4-a155-49d0-8a55-05d84c2b4133", "name": "Not found", "originalRequest": { "method": "GET", "header": [ { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId" ], "variable": [ { "key": "workspaceId" }, { "key": "templateId" } ] } }, "status": "Not Found", "code": 404, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-0ee143a4-a155-49d0-8a55-05d84c2b4133" }, { "id": "ca7a8f64-26da-4613-8325-1512eeadda13", "name": "Internal error", "originalRequest": { "method": "GET", "header": [ { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId" ], "variable": [ { "key": "workspaceId" }, { "key": "templateId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-ca7a8f64-26da-4613-8325-1512eeadda13" } ], "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-4d298027-1b88-4308-ad53-4c08f7d905a9" }, { "name": "Create a new Journey Action", "id": "86ec71a0-ad44-40a4-8f0b-0352b4ba93aa", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "auth": { "type": "oauth2", "oauth2": [ { "key": "scope", "value": "spark:applications_token", "type": "string" }, { "key": "accessTokenUrl", "value": "https://webexapis.com/v1/access_token", "type": "string" }, { "key": "authUrl", "value": "https://webexapis.com/v1/authorize", "type": "string" }, { "key": "grant_type", "value": "authorization_code", "type": "string" } ] }, "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"rules\": {\n \"logic\": \"\",\n \"args\": [\n \"\",\n \"\"\n ]\n },\n \"cooldownPeriodInMinutes\": \"\",\n \"actionTriggers\": [\n {\n \"type\": \"\"\n },\n {\n \"type\": \"\"\n }\n ],\n \"isActive\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId" ], "variable": [ { "id": "774fa278-86dc-4d78-a91b-2dec36832a3b", "key": "workspaceId", "value": "", "description": "(Required) Workspace ID" }, { "id": "2f743b47-7a15-4cd3-a474-f617e1fd0567", "key": "templateId", "value": "", "description": "(Required) Template ID" } ] }, "description": "Create a new Journey Action in JDS. \n\n **Role and Scope**: It requires id full admin or any role with cjp:config_write scope.\n\n **Sample Input for Creating new Journey action**: \n ```\n {\n \"name\": \"Closed Queue Action\",\n \"cooldownPeriodInMinutes\": 1,\n \"rules\": {\n \"logic\": \"SINGLE\",\n \"condition\": \"Closed Queue,category,string,Value GTE 2\"\n },\n \"actionTriggers\": [\n {\n \"type\": \"Webhook\",\n \"webhookURL\": \"https://hooks.us.webexconnect.io/events/6M347NJ6\",\n \"attributes\": {\n \"httpverb\": \"post\",\n \"requestbody\": \"{\\\"SMS\\\":\\\"12263762551\\\",\\\"callID\\\":\\\"\\\",\\\"MessageToSend\\\":\\\"Hello there!\\\"}\"\n }\n }\n ],\n \"isActive\": true\n }\n ```\nThe action trigger's evaluation process is predicated on the progressive profile that has been established. \nIn this specific action trigger, the rule assessment verifies whether the progressive profile value from the prior template evaluation was in excess of 2. \nIf this condition is met, the webhook is subsequently activated.\n\n\nPrior to rule evaluation for actions, several conditions must be satisfied. \nFirstly, the event associated with the template must align with the rule event, which, in this case, is 'Closed Queue'. \nSecondly, the metadata assigned to the template must correspond with the metadata set by the rules, which in this context, is 'category'. \nThirdly, the aggregation mode of the template must be equivalent to the rules' aggregation mode, which is 'value' in this instance. \nFinally, the operator of the template's aggregation mode must match those defined for 'value'. \nIn this scenario, it is 'GTE' (greater than or equal), which is an accepted value for 'value'.\n" }, "response": [ { "id": "82eb89ad-8d39-4731-a258-c309e2af900f", "name": "Accepted", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"rules\": {\n \"logic\": \"\",\n \"args\": [\n \"\",\n \"\"\n ]\n },\n \"cooldownPeriodInMinutes\": \"\",\n \"actionTriggers\": [\n {\n \"type\": \"\"\n },\n {\n \"type\": \"\"\n }\n ],\n \"isActive\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId" ], "variable": [ { "key": "workspaceId" }, { "key": "templateId" } ] } }, "status": "Created", "code": 201, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"meta\": {\n \"organizationId\": \"\"\n },\n \"data\": {\n \"createdAt\": \"\",\n \"createdBy\": \"\",\n \"updatedAt\": \"\",\n \"updatedBy\": \"\",\n \"id\": \"\",\n \"name\": \"\",\n \"organizationId\": \"\",\n \"workspaceId\": \"\",\n \"isActive\": \"\",\n \"templateId\": \"\",\n \"cooldownPeriodInMinutes\": \"\",\n \"rules\": {\n \"type\": \"\",\n \"childrenRules\": {\n \"type\": \"\"\n }\n },\n \"actionTriggers\": [\n {\n \"type\": \"\"\n },\n {\n \"type\": \"\"\n }\n ]\n }\n}", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-82eb89ad-8d39-4731-a258-c309e2af900f" }, { "id": "5fb56289-c409-430d-822a-402b67d5a859", "name": "Bad Request", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"rules\": {\n \"logic\": \"\",\n \"args\": [\n \"\",\n \"\"\n ]\n },\n \"cooldownPeriodInMinutes\": \"\",\n \"actionTriggers\": [\n {\n \"type\": \"\"\n },\n {\n \"type\": \"\"\n }\n ],\n \"isActive\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId" ], "variable": [ { "key": "workspaceId" }, { "key": "templateId" } ] } }, "status": "Bad Request", "code": 400, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"status\": \"304 NOT_MODIFIED\",\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"timestamp\": \"\"\n}", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-5fb56289-c409-430d-822a-402b67d5a859" }, { "id": "4c4fbfa4-4e66-4c83-a6e7-2436a5b67297", "name": "Internal server error", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "body": { "mode": "raw", "raw": "{\n \"name\": \"\",\n \"rules\": {\n \"logic\": \"\",\n \"args\": [\n \"\",\n \"\"\n ]\n },\n \"cooldownPeriodInMinutes\": \"\",\n \"actionTriggers\": [\n {\n \"type\": \"\"\n },\n {\n \"type\": \"\"\n }\n ],\n \"isActive\": \"\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId/template-id/:templateId", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId", "template-id", ":templateId" ], "variable": [ { "key": "workspaceId" }, { "key": "templateId" } ] } }, "status": "Internal Server Error", "code": 500, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"trackingId\": \"\",\n \"status\": \"414 URI_TOO_LONG\",\n \"message\": \"\",\n \"errors\": [\n \"\",\n \"\"\n ],\n \"timestamp\": \"\"\n}", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-4c4fbfa4-4e66-4c83-a6e7-2436a5b67297" } ], "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-86ec71a0-ad44-40a4-8f0b-0352b4ba93aa" } ], "id": "72c9db34-68eb-4177-8618-1ddc688e626b", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-72c9db34-68eb-4177-8618-1ddc688e626b" } ], "id": "fffbb503-376d-40c9-82af-090ea6ac222e", "createdAt": "2026-07-28T11:11:40.000Z", "updatedAt": "2026-07-28T11:11:40.000Z", "uid": "35240-fffbb503-376d-40c9-82af-090ea6ac222e" }, { "name": "Get all Journey Actions", "id": "683e3ac7-5e17-4048-b8c7-26c95771e038", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "auth": { "type": "oauth2", "oauth2": [ { "key": "scope", "value": "spark:applications_token", "type": "string" }, { "key": "accessTokenUrl", "value": "https://webexapis.com/v1/access_token", "type": "string" }, { "key": "authUrl", "value": "https://webexapis.com/v1/authorize", "type": "string" }, { "key": "grant_type", "value": "authorization_code", "type": "string" } ] }, "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId?sortBy=&sort=&page=&pageSize=", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId" ], "query": [ { "description": "Sort By Field", "key": "sortBy", "value": "" }, { "description": "Sort direction", "key": "sort", "value": "" }, { "description": "Index of the page of results to be fetched.\n\nResults are returned in blocks of pageSize elements. This parameter specifies which page number to retrieve. The page numbering starts with 0.", "key": "page", "value": "" }, { "description": "Number of items to be displayed on a page.", "key": "pageSize", "value": "" } ], "variable": [ { "id": "8051f79c-97af-482c-a8dc-32b612750ab5", "key": "workspaceId", "value": "", "description": "(Required) Workspace ID" } ] }, "description": "Get all Journey Actions in JDS. \n\nRole and Scope: Requires id full admin or any role with cjp:config_write or cjp:config_read scope." }, "response": [ { "id": "7bb609f9-1501-46b3-a0cd-3966f31f2a1a", "name": "Success", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" }, { "description": "Added as a part of security scheme: oauth2", "key": "Authorization", "value": "" } ], "url": { "raw": "{{baseUrl}}/admin/v1/api/journey-actions/workspace-id/:workspaceId?sortBy=&sort=&page=&pageSize=", "host": [ "{{baseUrl}}" ], "path": [ "admin", "v1", "api", "journey-actions", "workspace-id", ":workspaceId" ], "query": [ { "description": "Sort By Field", "key": "sortBy", "value": "" }, { "description": "Sort direction", "key": "sort", "value": "" }, { "description": "Index of the page of results to be fetched.\n\nResults are returned in blocks of pageSize elements. This parameter specifies which page number to retrieve. 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