# Uppsala Monitoring Centre ## Product documentation - [Uppsala Monitoring Centre product documentation](https://support.who-umc.org/uppsala-monitoring-centre-product-documentation.md): Access product documentation for our products and services, including user guides, version verifications, and more to support your pharmacovigilance. - [VigiFlow product support](https://support.who-umc.org/vigiflow/overview.md): Learn more about the functionality of VigiFlow with our how-to guides. - [Getting started with VigiFlow](https://support.who-umc.org/vigiflow/getting-started-with-vigiflow.md): Get started with VigiFlow. - [Logging into VigiFlow for the first time](https://support.who-umc.org/vigiflow/getting-started-with-vigiflow/logging-into-vigiflow-for-the-first-time.md): How to login to VigiFlow for the first time. - [Navigating in VigiFlow](https://support.who-umc.org/vigiflow/getting-started-with-vigiflow/navigating-in-vigiflow.md): When you log into VigiFlow, you will see several buttons. However, not all functionality is available by default. - [Changing language in VigiFlow](https://support.who-umc.org/vigiflow/getting-started-with-vigiflow/changing-language-in-vigiflow.md) - [Organisation administration](https://support.who-umc.org/vigiflow/organisation-administration.md): As a VigiFlow administrator, you can create, manage, and delete both users and suborganisations. - [VigiFlow administrator capibilities](https://support.who-umc.org/vigiflow/organisation-administration/vigiflow-administrator-capibilities.md) - [Creating new user accounts](https://support.who-umc.org/vigiflow/organisation-administration/creating-new-user-accounts.md) - [Removing VigiFlow users](https://support.who-umc.org/vigiflow/organisation-administration/removing-vigiflow-users.md) - [Listing all users in VigiFlow](https://support.who-umc.org/vigiflow/organisation-administration/listing-all-users-in-vigiflow.md): Display a list of all users in your suborganisations. - [Creating suborganisations](https://support.who-umc.org/vigiflow/organisation-administration/creating-suborganisations.md): Suborganisations can be set up by administrators. - [View and edit rights of suborganisations](https://support.who-umc.org/vigiflow/organisation-administration/view-and-edit-rights-of-suborganisations.md): Manage the viewing and editing rights of suborganisations. - [Import data](https://support.who-umc.org/vigiflow/import-data.md): How importing data works. - [Importing E2B XML files](https://support.who-umc.org/vigiflow/import-data/importing-e2b-xml-files.md) - [The differences between validated and non-validated import](https://support.who-umc.org/vigiflow/import-data/the-differences-between-validated-and-non-validated-import.md) - [How to tell why an import has failed](https://support.who-umc.org/vigiflow/import-data/how-to-tell-why-an-import-has-failed.md) - [Downloading E2B acknowledgement messages](https://support.who-umc.org/vigiflow/import-data/downloading-e2b-acknowledgement-messages.md) - [Follow-up reports are automatically merged](https://support.who-umc.org/vigiflow/import-data/follow-up-reports-are-automatically-merged.md) - [How to find a previously uploaded report](https://support.who-umc.org/vigiflow/import-data/how-to-find-a-previously-uploaded-report.md) - [Export data](https://support.who-umc.org/vigiflow/export-data.md): Export data, AEFI line lists, and PDFs from VigiFlow. - [Downloading to Excel](https://support.who-umc.org/vigiflow/export-data/downloading-to-excel.md) - [Exporting an AEFI line list](https://support.who-umc.org/vigiflow/export-data/exporting-an-aefi-line-list.md) - [Exporting a PDF](https://support.who-umc.org/vigiflow/export-data/exporting-a-pdf.md): Export one or multiple reports as a PDF. - [Data masked in exports](https://support.who-umc.org/vigiflow/export-data/data-masked-in-exports.md) - [Sending reports to VigiLyze](https://support.who-umc.org/vigiflow/export-data/sending-reports-to-vigilyze.md): Level 1 organisations can share reports from VigiFlow to VigiBase. - [Sending batches of reports to VigiLyze](https://support.who-umc.org/vigiflow/export-data/sending-batches-of-reports-to-vigilyze.md) - [Exporting reports to AfriVigilance](https://support.who-umc.org/vigiflow/export-data/exporting-reports-to-afrivigilance.md) - [Entering and structuring data in reports](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports.md): How to code, link, record, enter, and document data in VigiFlow. - [Creating parent-child reports in VigiFlow](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/creating-parent-child-reports-in-vigiflow.md): Parent-child reports include additional fileds for parent information. - [Linking related reports in VigiFlow](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/linking-related-reports-in-vigiflow.md): You can link two or more reports if they concern the same patient or a cluster of cases. - [Recording information for reports from studies and clinical trials](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/recording-information-for-reports-from-studies-and-clinical-trials.md) - [Attaching additional documents to a report](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/attaching-additional-documents-to-a-report.md) - [Using the reporter address book](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/using-the-reporter-address-book.md): If the same reporter sends multiple reports, use the “Reporter address book”. - [Recording patient information in VigiFlow](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/recording-patient-information-in-vigiflow.md) - [Coding adverse event information](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/coding-adverse-event-information.md): Coding adverse event information with MedDRA enables users to find reports in searches and queries and allows for computer processing of cases (such as calculations of disproportionality). - [Entering dechallenge and rechallenge information](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/entering-dechallenge-and-rechallenge-information.md) - [Coding drug information with WHODrug](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/coding-drug-information-with-whodrug.md): Coding drugs and vaccines with WHODrug enables users to find reports in searches and queries and allows for computer processing of cases (such as calculations of disproportionality). - [Documenting causality assessments](https://support.who-umc.org/vigiflow/entering-and-structuring-data-in-reports/documenting-causality-assessments.md): Casuality assessments can be documented using several different methods. - [Delegate and assign reports](https://support.who-umc.org/vigiflow/delegate-and-assign-reports.md): Reports can be delegated to other organisations as well as assigned within your own organisation. - [Delegating reports to other organisations](https://support.who-umc.org/vigiflow/delegate-and-assign-reports/delegating-reports-to-other-organisations.md): You can use the Delegate to organisation feature to transfer a report outside your organisation. Local routines often describe when a report should be delegated. - [Assigning reports within your organisation](https://support.who-umc.org/vigiflow/delegate-and-assign-reports/assigning-reports-within-your-organisation.md) - [Manage reports](https://support.who-umc.org/vigiflow/manage-reports.md): Update, share, delete, find, and compare reports. - [Using the report status](https://support.who-umc.org/vigiflow/manage-reports/using-the-report-status.md): The report status indicates the current stage of the report in the process. - [Updating an existing report in VigiFlow](https://support.who-umc.org/vigiflow/manage-reports/updating-an-existing-report-in-vigiflow.md) - [Minimum requirements for VigiBase submission](https://support.who-umc.org/vigiflow/manage-reports/minimum-requirements-for-vigibase-submission.md) - [Deleting an ICSR](https://support.who-umc.org/vigiflow/manage-reports/deleting-an-icsr.md) - [Finding follow-up reports](https://support.who-umc.org/vigiflow/manage-reports/finding-follow-up-reports.md) - [Comparing follow-up report content](https://support.who-umc.org/vigiflow/manage-reports/comparing-follow-up-report-content.md) - [Find relevant reports using filters](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters.md): Learn how to use the filters in VigiFlow. - [Overview of filters](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters/overview-of-filters.md): There are three categories of filters available in VigiFlow: quick filters, common filters, and advanced filters. - [Adding and removing filters](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters/adding-and-removing-filters.md): Filters can be added directly under the report list. - [Saving searches that you do repeatedly](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters/saving-searches-that-you-do-repeatedly.md): If there are filters that you often use, you can save these for quicker access. - [Searching for drugs/vaccines with WHODrug](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters/searching-for-drugs-vaccines-with-whodrug.md): VigiFlow allows you to filter reports based on drugs or vaccines. - [Search for multiple drugs/vaccines](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters/search-for-multiple-drugs-vaccines.md): When applying advanced filters in VigiFlow, you can adjust your search to include multiple reactions/events or drugs/vaccines. - [Searching for reports delegated to specific organisations](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters/searching-for-reports-delegated-to-specific-organisations.md) - [Finding a report that disappeared from the Report list](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters/finding-a-report-that-disappeared-from-the-report-list.md) - [Finding industry reports in VigiFlow](https://support.who-umc.org/vigiflow/find-relevant-reports-using-filters/finding-industry-reports-in-vigiflow.md) - [Release notes (new)](https://support.who-umc.org/vigiflow/release-notes-new.md) - [VigiMobile Product Support](https://support.who-umc.org/vigimobile/vigimobile-product-support.md) - [VigiUserAdmin product support](https://support.who-umc.org/vigiuseradmin/vigiuseradmin-product-support.md) - [First-time login](https://support.who-umc.org/vigiuseradmin/vigiuseradmin-product-support/first-time-login.md): First your account must be set up by a colleague who has access to VigiUserAdmin, or in case you are the first user - by the Uppsala Monitoring Centre. - [User administration in VigiUserAdmin](https://support.who-umc.org/vigiuseradmin/vigiuseradmin-product-support/user-administration-in-vua.md) - [Adding Marketing Authorisation Holders (MAH)](https://support.who-umc.org/vigiuseradmin/vigiuseradmin-product-support/user-administration-in-vua/adding-marketing-authorisation-holders-mah.md) - [Adding MAH users to VigiFlow eReporting for Industry](https://support.who-umc.org/vigiuseradmin/vigiuseradmin-product-support/user-administration-in-vua/adding-mah-users-to-vigiflow-ereporting-for-industry.md) - [Removing MAH users in VigiFlow eReporting for Industry](https://support.who-umc.org/vigiuseradmin/vigiuseradmin-product-support/user-administration-in-vua/removing-mah-users-in-vigiflow-ereporting-for-industry.md) - [Adding NRA users to VigiUserAdmin](https://support.who-umc.org/vigiuseradmin/vigiuseradmin-product-support/user-administration-in-vua/adding-nra-users-to-vigiuseradmin.md) - [eReporting for Industry product support](https://support.who-umc.org/vigiflow-ereporting-for-industry/ereporting-for-industry-product-support.md): VigiFlow eReporting for Industry is an extension of VigiFlow. Explore our how-to guides to learn more about its features and how to use them. - [Overview](https://support.who-umc.org/vigiflow-ereporting-for-industry/vua.md) - [First‑time login and password creation](https://support.who-umc.org/vigiflow-ereporting-for-industry/vua/first-time-login-and-password-creation.md) - [Navigating the Interface](https://support.who-umc.org/vigiflow-ereporting-for-industry/vua/navigating-the-interface.md) - [Setting language](https://support.who-umc.org/vigiflow-ereporting-for-industry/vua/setting-language.md): Several language settings are available in VigiFlow eReporting for Industry to support different dictionaries and needs. Each setting controls a specific part of the platform. - [Selecting sender organisation](https://support.who-umc.org/vigiflow-ereporting-for-industry/vua/selecting-sender-organisation.md): Your account may include multiple organisation profiles if you represent several MAHs or CROs, or report to more than one NRA through VigiFlow eReporting for Industry. - [MedDRA and WHODrug licence management](https://support.who-umc.org/vigiflow-ereporting-for-industry/vua/meddra-and-whodrug-licence-management.md) - [Manual data entry](https://support.who-umc.org/vigiflow-ereporting-for-industry/manual-data-entry.md): This module is intended for MAHs that create and submit reports manually using the data-entry form. - [Create a new report](https://support.who-umc.org/vigiflow-ereporting-for-industry/manual-data-entry/create-a-new-report.md) - [Submitting and downloading reports](https://support.who-umc.org/vigiflow-ereporting-for-industry/manual-data-entry/submitting-and-downloading-reports.md) - [Editing a not yet submitted report](https://support.who-umc.org/vigiflow-ereporting-for-industry/manual-data-entry/editing-a-not-yet-submitted-report.md): A report can be downloaded before submission if all mandatory information has been entered. - [Follow up report](https://support.who-umc.org/vigiflow-ereporting-for-industry/manual-data-entry/follow-up-report.md): A follow-up is an updated version of a previously submitted report. - [Nullify report](https://support.who-umc.org/vigiflow-ereporting-for-industry/manual-data-entry/nullify-report.md): A nullification is used to withdraw a previously submitted report that should no longer be considered valid. - [Upload E2B](https://support.who-umc.org/vigiflow-ereporting-for-industry/upload-e2b.md): This module is intended for MAHs with databases capable of transmitting ICH E2B XML. - [How to upload an E2B XML](https://support.who-umc.org/vigiflow-ereporting-for-industry/upload-e2b/how-to-upload-an-e2b-xml.md) - [How to upload follow-up and amendments](https://support.who-umc.org/vigiflow-ereporting-for-industry/upload-e2b/how-to-upload-follow-up-and-amendments.md) - [How to upload nullifications](https://support.who-umc.org/vigiflow-ereporting-for-industry/upload-e2b/how-to-upload-nullifications.md) - [Monitor Submission status](https://support.who-umc.org/vigiflow-ereporting-for-industry/monitor-submission-status.md) - [Frequently asked questions about VigiFlow eReporting for Industry](https://support.who-umc.org/vigiflow-ereporting-for-industry/frequently-asked-questions-about-vigiflow-ereporting-for-industry.md) - [VigiLyze product support](https://support.who-umc.org/vigilyze/vigilyze-product-support.md): Learn more about the functionality of VigiLyze. - [Getting started](https://support.who-umc.org/vigilyze/getting-started.md) - [What is VigiLyze?](https://support.who-umc.org/vigilyze/getting-started/what-is-vigilyze.md) - [VigiLyze interface overview](https://support.who-umc.org/vigilyze/getting-started/vigilyze-interface-overview.md) - [The Qualitative view](https://support.who-umc.org/vigilyze/getting-started/the-qualitative-view.md): The Qualitative view is the main workspace for reviewing and assessing individual reports and case series. - [The Quantitative view](https://support.who-umc.org/vigilyze/getting-started/the-quantitative-view.md): The Quantitative view provides an aggregated overview of reporting data organised by drug-reaction combination. - [First time login](https://support.who-umc.org/vigilyze/getting-started/first-time-login.md) - [Searching and filtering](https://support.who-umc.org/vigilyze/searching-and-filtering.md) - [Search by Active ingredient](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-active-ingredient.md) - [Search by Active ingredient variant](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-active-ingredient-variant.md) - [Search by trade name](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-trade-name.md) - [Search for combination products](https://support.who-umc.org/vigilyze/searching-and-filtering/search-for-combination-products.md) - [Search by ATC](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-atc.md) - [Search by Standardised Drug Grouping (SDG)](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-standardised-drug-grouping-sdg.md) - [Including concomitant drugs](https://support.who-umc.org/vigilyze/searching-and-filtering/including-concomitant-drugs.md) - [Search by reaction term](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-reaction-term.md) - [Search using the MedDRA hierarchy](https://support.who-umc.org/vigilyze/searching-and-filtering/search-using-the-meddra-hierarchy.md) - [Search by Standardised MedDRA Query (SMQ)](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-standardised-meddra-query-smq.md) - [Search by Important Medical Event](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-important-medical-event.md) - [Search by patient demographics](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-patient-demographics.md) - [Search by country](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-country.md) - [Search by Custom groups](https://support.who-umc.org/vigilyze/searching-and-filtering/search-by-custom-groups.md) - [Perform AND and OR searches](https://support.who-umc.org/vigilyze/searching-and-filtering/perform-and-and-or-searches.md) - [Keep track of applied filters](https://support.who-umc.org/vigilyze/searching-and-filtering/keep-track-of-applied-filters.md) - [Understand the results](https://support.who-umc.org/vigilyze/understand-the-results.md) - [What information is shown in the “Overview” tab?](https://support.who-umc.org/vigilyze/understand-the-results/what-information-is-shown-in-the-overview-tab.md) - [Use graphs to refine a search](https://support.who-umc.org/vigilyze/understand-the-results/use-graphs-to-refine-a-search.md) - [“Cases” tab overview](https://support.who-umc.org/vigilyze/understand-the-results/cases-tab-overview.md) - [View individual reports](https://support.who-umc.org/vigilyze/understand-the-results/view-individual-reports.md) - [Disproportionality analysis](https://support.who-umc.org/vigilyze/disproportionality-analysis.md) - [“Disproportionality” tab overview](https://support.who-umc.org/vigilyze/disproportionality-analysis/disproportionality-tab-overview.md) - [Why is the “Disproportionality” tab empty?](https://support.who-umc.org/vigilyze/disproportionality-analysis/why-is-the-disproportionality-tab-empty.md) - [Stratified disproportionality analyses](https://support.who-umc.org/vigilyze/disproportionality-analysis/stratified-disproportionality-analyses.md) - [Disproportionality for Active Ingredient variants](https://support.who-umc.org/vigilyze/disproportionality-analysis/disproportionality-for-active-ingredient-variants.md) - [Disproportionality tab and Quantitative view](https://support.who-umc.org/vigilyze/disproportionality-analysis/disproportionality-tab-and-quantitative-view.md) - [Quantitative view](https://support.who-umc.org/vigilyze/quantitative-view.md) - [Quantitative overview](https://support.who-umc.org/vigilyze/quantitative-view/quantitative-overview.md) - [Apply filters in the Quantitative view](https://support.who-umc.org/vigilyze/quantitative-view/apply-filters-in-the-quantitative-view.md) - [Advanced filters](https://support.who-umc.org/vigilyze/quantitative-view/advanced-filters.md) - [Selecting which data to display](https://support.who-umc.org/vigilyze/quantitative-view/selecting-which-data-to-display.md) - [Sort the Drug-Event Combinations table](https://support.who-umc.org/vigilyze/quantitative-view/sort-the-drug-event-combinations-table.md) - [Moving between Quantitative and Qualitative view](https://support.who-umc.org/vigilyze/quantitative-view/moving-between-quantitative-and-qualitative-view.md) - [Filter for high-priority medicines](https://support.who-umc.org/vigilyze/quantitative-view/filter-for-high-priority-medicines.md) - [Filter for important medical events](https://support.who-umc.org/vigilyze/quantitative-view/filter-for-important-medical-events.md) - [Investigations](https://support.who-umc.org/vigilyze/investigations.md) - [Create an investigation from Qualitative view](https://support.who-umc.org/vigilyze/investigations/create-an-investigation-from-qualitative-view.md) - [Create investigation from Quantitative view](https://support.who-umc.org/vigilyze/investigations/create-investigation-from-quantitative-view.md) - [Find related investigations](https://support.who-umc.org/vigilyze/investigations/find-related-investigations.md) - [Assign an investigation](https://support.who-umc.org/vigilyze/investigations/assign-an-investigation.md) - [Use investigation statuses](https://support.who-umc.org/vigilyze/investigations/use-investigation-statuses.md) - [Organising investigations](https://support.who-umc.org/vigilyze/investigations/organising-investigations.md) - [Exports](https://support.who-umc.org/vigilyze/exports.md) - [Export line listings](https://support.who-umc.org/vigilyze/exports/export-line-listings.md) - [Export case in PDF file](https://support.who-umc.org/vigilyze/exports/export-case-in-pdf-file.md) - [Export disproportionality results](https://support.who-umc.org/vigilyze/exports/export-disproportionality-results.md) - [Export an overview](https://support.who-umc.org/vigilyze/exports/export-an-overview.md) - [What information is included in each export?](https://support.who-umc.org/vigilyze/exports/what-information-is-included-in-each-export.md): Different export types are designed for different purposes. Click the export formats below to see what information they contain. - [Settings and customisation](https://support.who-umc.org/vigilyze/settings-and-customisation.md) - [Personal settings](https://support.who-umc.org/vigilyze/settings-and-customisation/personal-settings.md) - [Change Geographical scope](https://support.who-umc.org/vigilyze/settings-and-customisation/personal-settings/change-geographical-scope.md) - [Change report date settings](https://support.who-umc.org/vigilyze/settings-and-customisation/personal-settings/change-report-date-settings.md) - [Change therapeutic scope](https://support.who-umc.org/vigilyze/settings-and-customisation/personal-settings/change-therapeutic-scope.md) - [Change duplicate scope](https://support.who-umc.org/vigilyze/settings-and-customisation/personal-settings/change-duplicate-scope.md) - [Change disproportionality measure](https://support.who-umc.org/vigilyze/settings-and-customisation/personal-settings/change-disproportionality-measure.md) - [Change MedDRA language](https://support.who-umc.org/vigilyze/settings-and-customisation/personal-settings/change-meddra-language.md) - [Custom groups](https://support.who-umc.org/vigilyze/settings-and-customisation/custom-groups.md) - [Create a Custom drug group](https://support.who-umc.org/vigilyze/settings-and-customisation/custom-groups/create-a-custom-drug-group.md) - [Create a Custom reaction group](https://support.who-umc.org/vigilyze/settings-and-customisation/custom-groups/create-a-custom-reaction-group.md) - [Create a Custom country group](https://support.who-umc.org/vigilyze/settings-and-customisation/custom-groups/create-a-custom-country-group.md) - [Share Custom group definitions within your organisation](https://support.who-umc.org/vigilyze/settings-and-customisation/custom-groups/share-custom-group-definitions-within-your-organisation.md) - [Create and manage tags](https://support.who-umc.org/vigilyze/settings-and-customisation/create-and-manage-tags.md) - [Create a tag group](https://support.who-umc.org/vigilyze/settings-and-customisation/create-and-manage-tags/create-a-tag-group.md) - [Create a tag](https://support.who-umc.org/vigilyze/settings-and-customisation/create-and-manage-tags/create-a-tag.md) - [Algorithms used in VigiLyze](https://support.who-umc.org/vigilyze/algorithms-used-in-vigilyze.md): Learn about the algorithms used in VigiLyze. - [Deduplication through vigiMatch](https://support.who-umc.org/vigilyze/algorithms-used-in-vigilyze/deduplication-through-vigimatch.md) - [Pregnancy algorithm](https://support.who-umc.org/vigilyze/algorithms-used-in-vigilyze/pregnancy-algorithm.md) - [Fatal algorithm](https://support.who-umc.org/vigilyze/algorithms-used-in-vigilyze/fatal-algorithm.md) - [Dechallenge computation](https://support.who-umc.org/vigilyze/algorithms-used-in-vigilyze/dechallenge-computation.md) - [Time computations](https://support.who-umc.org/vigilyze/algorithms-used-in-vigilyze/time-computations.md) - [Qualitative view](https://support.who-umc.org/vigilyze/qualitative-view.md) - [Adding drugs and vaccines to search criteria](https://support.who-umc.org/vigilyze/qualitative-view/adding-drugs-and-vaccines-to-search-criteria.md) --- # Agent Instructions This documentation is published with GitBook. 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