{
  "opencollection": "1.0.0",
  "info": {
    "name": "Zendesk Account Account Settings Satisfaction Ratings API",
    "version": "1.0"
  },
  "items": [
    {
      "info": {
        "name": "Satisfaction Ratings",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Zendesk Get  Api V2 Satisfaction_ratings",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/satisfaction_ratings"
          },
          "docs": "#### Allowed For\n* Admins\n\n#### Pagination\n\n* Cursor pagination (recommended)\n* Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\n#### Filters\n\n| Parameter  | Value\n| ---------- | -----\n| score      | offered, unoffered, received, received\\_with\\_comment, received\\_without\\_comment,<br/>good, good\\_with\\_comment, good\\_without\\_comment,<br/>bad, bad\\_with\\_comment, bad\\_without\\_comment\n| start_time | Time of the oldest satisfaction rating, as a [Unix epoch time](htt"
        },
        {
          "info": {
            "name": "Zendesk Get  Api V2 Satisfaction_ratings Satisfaction_rating_id",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/satisfaction_ratings/:satisfaction_rating_id",
            "params": [
              {
                "name": "satisfaction_rating_id",
                "value": "35436",
                "type": "path",
                "description": "The id of the satisfaction rating to retrieve"
              }
            ]
          },
          "docs": "Returns a specific satisfaction rating. You can get the id from\nthe [List Satisfaction Ratings](#list-satisfaction-ratings) endpoint.\n\n#### Allowed For\n\n * Admins\n"
        },
        {
          "info": {
            "name": "Zendesk Get  Api V2 Satisfaction_ratings Count",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/satisfaction_ratings/count"
          },
          "docs": "Returns an approximate count of satisfaction ratings in the account. If the count exceeds 100,000, the count will return a cached result. This cached result will update every 24 hours.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `count[refreshed_at]` may occasionally be null.\nThis indicates that the count is being updated in the background, and `count[value]` is limited to 100,000 until the update i"
        },
        {
          "info": {
            "name": "Zendesk Post  Api V2 Tickets Ticket_id Satisfaction_rating",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/tickets/:ticket_id/satisfaction_rating",
            "params": [
              {
                "name": "ticket_id",
                "value": "35436",
                "type": "path",
                "description": "The id of the ticket"
              }
            ]
          },
          "docs": "Creates a CSAT rating for a solved ticket, or for a ticket that was previously\nsolved and then reopened.\n\nOnly the end user listed as the ticket requester can create a satisfaction rating for the ticket.\n\nOnly \"good\" and \"bad\" are valid values for the score when creating a rating. Other states, like \"offered\", are not valid and will result in a 422 error.\n\n#### Allowed For\n\n* End user who requested the ticket\n\nThe end user must be a verified user.\n"
        }
      ]
    }
  ],
  "bundled": true
}