{
  "opencollection": "1.0.0",
  "info": {
    "name": "Zendesk Account Account Settings Suspended Tickets API",
    "version": "1.0"
  },
  "items": [
    {
      "info": {
        "name": "Suspended Tickets",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Zendesk Post  Api V2 Suspended_tickets Attachments",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/suspended_tickets/attachments"
          },
          "docs": "Makes copies of any attachments on a suspended ticket and returns them as [attachment tokens](/api-reference/ticketing/tickets/ticket-attachments/). If the  ticket is manually recovered, you can include the attachment tokens on the new ticket.\n\n#### Allowed For\n\n* Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans\n* Unrestricted agents on all other plans\n"
        },
        {
          "info": {
            "name": "Zendesk Get  Api V2 Suspended_tickets",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/suspended_tickets"
          },
          "docs": "#### Allowed For\n\n* Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans\n* Unrestricted agents on all other plans\n\n#### Sorting\n\nYou can sort the tickets with the `sort_by` and `sort_order` query string parameters.\n\n#### Pagination\n\n* Cursor pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n"
        },
        {
          "info": {
            "name": "Zendesk Get  Api V2 Suspended_tickets Id",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v2/suspended_tickets/:id"
          },
          "docs": "#### Allowed For\n\n* Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans\n* Unrestricted agents on all other plans\n"
        },
        {
          "info": {
            "name": "Zendesk Delete  Api V2 Suspended_tickets Id",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v2/suspended_tickets/:id"
          },
          "docs": "#### Allowed For\n\n* Unrestricted agents\n"
        },
        {
          "info": {
            "name": "Zendesk Put  Api V2 Suspended_tickets Id Recover",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "{{baseUrl}}/api/v2/suspended_tickets/:id/recover"
          },
          "docs": "**Note**: During recovery, the API sets the requester to the authenticated agent who called the API, not the original requester. This prevents the ticket from being re-suspended after recovery. To preserve the original requester, use the [Recover Multiple Suspended Tickets](#recover-multiple-suspended-tickets) endpoint with the single ticket.\n\nThis endpoint does not queue an asynchronous job that can be tracked from [Job Statuses](/api-reference/ticketing/ticket-management/job_statuses/). Instea"
        },
        {
          "info": {
            "name": "Zendesk Delete  Api V2 Suspended_tickets Destroy_many",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v2/suspended_tickets/destroy_many"
          },
          "docs": "Accepts up to 100 ids (the auto-generated id, not the ticket id.)\n\n#### Allowed For\n\n* Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans\n* Unrestricted agents on all other plans\n"
        },
        {
          "info": {
            "name": "Zendesk Post  Api V2 Suspended_tickets Export",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/suspended_tickets/export"
          },
          "docs": "Exports a list of suspended tickets for the Zendesk Support instance. To export the list, the endpoint enqueues a job to create a CSV file with the data. When done, Zendesk sends the requester an email containing a link to the CSV file. In the CSV, tickets are sorted by the update timestamp in ascending order.\n\n #### Allowed For\n\n * Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Ente"
        },
        {
          "info": {
            "name": "Zendesk Put  Api V2 Suspended_tickets Recover_many",
            "type": "http"
          },
          "http": {
            "method": "PUT",
            "url": "{{baseUrl}}/api/v2/suspended_tickets/recover_many"
          },
          "docs": "Accepts up to 100 ids (the auto-generated id, not the ticket id.) Note that suspended tickets that fail to be recovered are still included in the response.\n\n#### Allowed For\n\n* Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage suspended tickets on Enterprise plans\n* Unrestricted agents on all other plans\n"
        }
      ]
    }
  ],
  "bundled": true
}