{
  "$schema": "https://json-structure.org/draft/2020-12/schema",
  "name": "Ticket",
  "type": "object",
  "properties": {
    "id": {
      "type": "integer"
    },
    "url": {
      "type": "string"
    },
    "external_id": {
      "type": "string"
    },
    "type": {
      "type": "string"
    },
    "subject": {
      "type": "string"
    },
    "raw_subject": {
      "type": "string"
    },
    "description": {
      "type": "string"
    },
    "priority": {
      "type": "string"
    },
    "status": {
      "type": "string"
    },
    "recipient": {
      "type": "string"
    },
    "requester_id": {
      "type": "integer"
    },
    "submitter_id": {
      "type": "integer"
    },
    "assignee_id": {
      "type": "integer"
    },
    "organization_id": {
      "type": "integer"
    },
    "group_id": {
      "type": "integer"
    },
    "collaborator_ids": {
      "type": "array"
    },
    "follower_ids": {
      "type": "array"
    },
    "email_cc_ids": {
      "type": "array"
    },
    "forum_topic_id": {
      "type": "integer"
    },
    "problem_id": {
      "type": "integer"
    },
    "has_incidents": {
      "type": "boolean"
    },
    "is_public": {
      "type": "boolean"
    },
    "due_at": {
      "type": "string"
    },
    "tags": {
      "type": "array"
    },
    "custom_fields": {
      "type": "array"
    },
    "satisfaction_rating": {
      "type": "object"
    },
    "sharing_agreement_ids": {
      "type": "array"
    },
    "custom_status_id": {
      "type": "integer"
    },
    "fields": {
      "type": "array"
    },
    "followup_ids": {
      "type": "array"
    },
    "ticket_form_id": {
      "type": "integer"
    },
    "brand_id": {
      "type": "integer"
    },
    "allow_channelback": {
      "type": "boolean"
    },
    "allow_attachments": {
      "type": "boolean"
    },
    "from_messaging_channel": {
      "type": "boolean"
    },
    "created_at": {
      "type": "string"
    },
    "updated_at": {
      "type": "string"
    }
  }
}