{ "info": { "_postman_id": "fb71a3b0-6716-4191-a419-c2998cfefa85", "name": "Zendesk Approval Workflow Instances", "description": "Needs a description.", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "createdAt": "2026-06-05T15:21:48.000Z", "updatedAt": "2026-06-05T15:21:48.000Z", "lastUpdatedBy": "35240", "uid": "35240-fb71a3b0-6716-4191-a419-c2998cfefa85" }, "item": [ { "name": "api", "item": [ { "name": "v2", "item": [ { "name": "approval_workflow_instances", "item": [ { "name": "{approval_workflow_instance_id}", "item": [ { "name": "approval_requests", "item": [ { "name": "{approval_request_id}", "item": [ { "name": "decision", "item": [ { "name": "Zendesk Patch Api V2 Approval_workflow_instances Approval_workflow_instance_id Approval_requests Approval_request_id Decision", "id": "c323cc13-c09b-45cd-9950-a40ae0d0a6a5", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PATCH", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"notes\": \"\",\n \"status\": \"approved\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/approval_workflow_instances/:approval_workflow_instance_id/approval_requests/:approval_request_id/decision", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "approval_workflow_instances", ":approval_workflow_instance_id", "approval_requests", ":approval_request_id", "decision" ], "variable": [ { "id": "99ebc243-b466-496f-853f-8f1d15dee930", "key": "approval_workflow_instance_id" }, { "id": "f9cb3341-f7de-4547-b64a-7f97b755dcd2", "key": "approval_request_id" } ] }, "description": "Updates the approver's decision about an approval request.\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "49f7aa08-e095-48b8-861e-b8b34555a7d6", "name": "Success response", "originalRequest": { "method": "PATCH", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"notes\": \"\",\n \"status\": \"approved\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/approval_workflow_instances/:approval_workflow_instance_id/approval_requests/:approval_request_id/decision", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "approval_workflow_instances", ":approval_workflow_instance_id", "approval_requests", ":approval_request_id", "decision" ], "variable": [ { "key": "approval_workflow_instance_id" }, { "key": "approval_request_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"approval_request\": {\n \"assignee_user\": {\n \"value\": \"reference #/components/schemas/ApprovalRequestUser not found in the OpenAPI spec\"\n },\n \"created_at\": \"\",\n \"created_by_user\": {\n \"value\": \"reference #/components/schemas/ApprovalRequestUser not found in the OpenAPI spec\"\n },\n \"decided_at\": \"\",\n \"decisions\": [\n {\n \"value\": \"reference #/components/schemas/ApprovalRequestDecision not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/ApprovalRequestDecision not found in the OpenAPI spec\"\n }\n ],\n \"id\": \"\",\n \"message\": \"\",\n \"status\": \"\",\n \"subject\": \"\",\n \"ticket_details\": {\n \"value\": \"reference #/components/schemas/ApprovalTicketDetails not found in the OpenAPI spec\"\n },\n \"withdrawn_reason\": \"\"\n }\n}", "createdAt": "2026-06-05T15:21:48.000Z", "updatedAt": "2026-06-05T15:21:48.000Z", "uid": "35240-49f7aa08-e095-48b8-861e-b8b34555a7d6" } ], "createdAt": "2026-06-05T15:21:48.000Z", "updatedAt": "2026-06-05T15:21:48.000Z", "uid": "35240-c323cc13-c09b-45cd-9950-a40ae0d0a6a5" } ], "id": "d3fbc916-1c40-4cad-85ab-8023de1d3273", "createdAt": "2026-06-05T15:21:48.000Z", "updatedAt": "2026-06-05T15:21:48.000Z", "uid": "35240-d3fbc916-1c40-4cad-85ab-8023de1d3273" }, { "name": "Zendesk Get Api V2 Approval_workflow_instances Approval_workflow_instance_id Approval_requests Approval_request_id", "id": "85d56eb0-c1e9-45b2-8634-2701caa8972b", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/approval_workflow_instances/:approval_workflow_instance_id/approval_requests/:approval_request_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "approval_workflow_instances", ":approval_workflow_instance_id", "approval_requests", ":approval_request_id" ], "variable": [ { "id": "0d35f084-c46e-47b0-aadc-005509b2d0be", "key": "approval_workflow_instance_id" }, { "id": "9866bd9c-9f87-4ad4-837f-539963edc5ce", "key": "approval_request_id" } ] }, "description": "Shows an approval request.\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "f3ebcca5-4db5-45d1-9d43-327caeac154f", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/approval_workflow_instances/:approval_workflow_instance_id/approval_requests/:approval_request_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "approval_workflow_instances", ":approval_workflow_instance_id", "approval_requests", ":approval_request_id" ], "variable": [ { "key": "approval_workflow_instance_id" }, { "key": "approval_request_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"approval_request\": {\n \"assignee_user\": {\n \"value\": \"reference #/components/schemas/ApprovalRequestUser not found in the OpenAPI spec\"\n },\n \"created_at\": \"\",\n \"created_by_user\": {\n \"value\": \"reference #/components/schemas/ApprovalRequestUser not found in the OpenAPI spec\"\n },\n \"decided_at\": \"\",\n \"decisions\": [\n {\n \"value\": \"reference #/components/schemas/ApprovalRequestDecision not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/ApprovalRequestDecision not found in the OpenAPI spec\"\n }\n ],\n \"id\": \"\",\n \"message\": \"\",\n \"status\": \"\",\n \"subject\": \"\",\n \"ticket_details\": {\n \"value\": \"reference #/components/schemas/ApprovalTicketDetails not found in the OpenAPI spec\"\n },\n \"withdrawn_reason\": \"\"\n }\n}", "createdAt": "2026-06-05T15:21:48.000Z", "updatedAt": "2026-06-05T15:21:48.000Z", "uid": "35240-f3ebcca5-4db5-45d1-9d43-327caeac154f" } ], "createdAt": "2026-06-05T15:21:48.000Z", "updatedAt": "2026-06-05T15:21:48.000Z", "uid": "35240-85d56eb0-c1e9-45b2-8634-2701caa8972b" } ], "id": "6bfafb9d-085e-4e69-b12e-b7a98b4dbe21", "createdAt": "2026-06-05T15:21:48.000Z", "updatedAt": "2026-06-05T15:21:48.000Z", "uid": "35240-6bfafb9d-085e-4e69-b12e-b7a98b4dbe21" }, { "name": "search", "item": [ { "name": "Zendesk Post Api V2 Approval_workflow_instances Approval_workflow_instance_id Approval_requests Search", "id": "c341af1a-9af4-4332-b23c-eb34f81c1d77", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/approval_workflow_instances/:approval_workflow_instance_id/approval_requests/search", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "approval_workflow_instances", ":approval_workflow_instance_id", "approval_requests", "search" ], "variable": [ { "id": "61ac34a2-b750-43be-8077-363edd4e59f3", "key": "approval_workflow_instance_id" } ] }, "description": "Returns a list of approvals associated with a specific workflow instance. 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