{ "info": { "_postman_id": "2e362269-3d63-49da-aab7-3b7691ec2c50", "name": "Zendesk Groups", "description": "Needs a description.", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "createdAt": "2026-06-05T15:22:48.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "lastUpdatedBy": "35240", "uid": "35240-2e362269-3d63-49da-aab7-3b7691ec2c50" }, "item": [ { "name": "api", "item": [ { "name": "lotus", "item": [ { "name": "assignables", "item": [ { "name": "groups.json", "item": [ { "name": "Zendesk Get Api Lotus Assignables Groups.json", "id": "2425949e-5d93-434b-ad47-35b5a47ad3ca", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/lotus/assignables/groups.json", "host": [ "{{baseUrl}}" ], "path": [ "api", "lotus", "assignables", "groups.json" ] }, "description": "List assignable groups on the AssigneeField\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "c97ff2f0-393d-475d-80f8-24cec43f81f0", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/lotus/assignables/groups.json", "host": [ "{{baseUrl}}" ], "path": [ "api", "lotus", "assignables", "groups.json" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"count\": \"\",\n \"groups\": [\n {\n \"value\": \"reference #/components/schemas/AssigneeFieldAssignableGroupObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/AssigneeFieldAssignableGroupObject not found in the OpenAPI spec\"\n }\n ],\n \"next_page\": \"\",\n \"previous_page\": \"\"\n}", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-c97ff2f0-393d-475d-80f8-24cec43f81f0" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-2425949e-5d93-434b-ad47-35b5a47ad3ca" } ], "id": "eff83bbd-691f-403b-8865-cf85b6076521", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-eff83bbd-691f-403b-8865-cf85b6076521" }, { "name": "groups", "item": [ { "name": "{group_id}", "item": [ { "name": "agents.json", "item": [ { "name": "Zendesk Get Api Lotus Assignables Groups Group_id Agents.json", "id": "142a9f9d-e781-497b-b277-4e5e77cfc267", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/lotus/assignables/groups/:group_id/agents.json", "host": [ "{{baseUrl}}" ], "path": [ "api", "lotus", "assignables", "groups", ":group_id", "agents.json" ], "variable": [ { "id": "dadc1870-220f-48ff-9b27-4f894ed9fd14", "key": "group_id" } ] }, "description": "List assignable agents from a group on the AssigneeField\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "4f153761-f07a-4cd1-8445-537170d7b147", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/lotus/assignables/groups/:group_id/agents.json", "host": [ "{{baseUrl}}" ], "path": [ "api", "lotus", "assignables", "groups", ":group_id", "agents.json" ], "variable": [ { "key": "group_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"agents\": [\n {\n \"value\": \"reference #/components/schemas/AssigneeFieldAssignableAgentObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/AssigneeFieldAssignableAgentObject not found in the OpenAPI spec\"\n }\n ],\n \"count\": \"\",\n \"next_page\": \"\",\n \"previous_page\": \"\"\n}", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-4f153761-f07a-4cd1-8445-537170d7b147" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-142a9f9d-e781-497b-b277-4e5e77cfc267" } ], "id": "145cdf9e-ad11-4bce-b77f-4cbf8c199c6f", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-145cdf9e-ad11-4bce-b77f-4cbf8c199c6f" } ], "id": "2b990338-a061-4b8d-a70f-1447bec11245", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-2b990338-a061-4b8d-a70f-1447bec11245" } ], "id": "1c79b0ea-1538-4298-86a8-51e66999b4b8", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-1c79b0ea-1538-4298-86a8-51e66999b4b8" } ], "id": "2657a499-06e1-4aae-986a-e7977a1101c1", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-2657a499-06e1-4aae-986a-e7977a1101c1" } ], "id": "75914223-78ef-42c7-992b-c413938de3f8", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-75914223-78ef-42c7-992b-c413938de3f8" }, { "name": "v2", "item": [ { "name": "groups", "item": [ { "name": "{group_id}", "item": [ { "name": "Zendesk Get Api V2 Groups Group_id", "id": "3b3abfee-f605-43af-9b0f-625325fda10e", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups/:group_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", ":group_id" ], "variable": [ { "id": "f5ef97d4-ffa8-4435-acc3-5d709f5beab4", "key": "group_id" } ] }, "description": "#### Allowed For\n\n* Admins\n* Agents\n" }, "response": [ { "id": "6ee2f72e-4f32-465f-8b6d-e293c0c85399", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups/:group_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", ":group_id" ], "variable": [ { "key": "group_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"group\": {\n \"value\": \"reference #/components/schemas/GroupObject not found in the OpenAPI spec\"\n }\n}", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-6ee2f72e-4f32-465f-8b6d-e293c0c85399" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-3b3abfee-f605-43af-9b0f-625325fda10e" }, { "name": "Zendesk Put Api V2 Groups Group_id", "id": "503eda0a-4bcb-44bd-b13c-db8194410bb7", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups/:group_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", ":group_id" ], "variable": [ { "id": "c7c284c8-e80b-47fb-8b3a-7bc533be5d40", "key": "group_id" } ] }, "description": "#### Allowed For\n\n* Admins\n" }, "response": [ { "id": "d2a8558f-dd2d-4928-bc3b-02f99e6ed121", "name": "Success response", "originalRequest": { "method": "PUT", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups/:group_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", ":group_id" ], "variable": [ { "key": "group_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"group\": {\n \"value\": \"reference #/components/schemas/GroupObject not found in the OpenAPI spec\"\n }\n}", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-d2a8558f-dd2d-4928-bc3b-02f99e6ed121" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-503eda0a-4bcb-44bd-b13c-db8194410bb7" }, { "name": "Zendesk Delete Api V2 Groups Group_id", "id": "337dbd21-1f75-4355-90fa-bfd331216e1a", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/api/v2/groups/:group_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", ":group_id" ], "variable": [ { "id": "b44b7619-06f8-4026-bed9-37941e277b0c", "key": "group_id" } ] }, "description": "#### Allowed For\n\n* Admins\n* Agents assigned to a custom role with permissions to manage groups (Enterprise only)\n" }, "response": [ { "id": "f1c1d11a-bf5d-414c-a01c-2e44f2e7856d", "name": "No content response", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/api/v2/groups/:group_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", ":group_id" ], "variable": [ { "key": "group_id" } ] } }, "status": "No Content", "code": 204, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-f1c1d11a-bf5d-414c-a01c-2e44f2e7856d" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-337dbd21-1f75-4355-90fa-bfd331216e1a" } ], "id": "c40259b3-778d-4a77-8a4d-e7cadf4d4c64", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-c40259b3-778d-4a77-8a4d-e7cadf4d4c64" }, { "name": "assignable", "item": [ { "name": "Zendesk Get Api V2 Groups Assignable", "id": "aa569a0d-8f04-4ea2-9efd-f5475f8a6de5", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups/assignable", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", "assignable" ] }, "description": "#### Pagination\n\n* Cursor pagination (recommended)\n* Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Admins\n* Agents\n" }, "response": [ { "id": "ef842e07-7897-493b-a4fd-3f4de813da69", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups/assignable", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", "assignable" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"groups\": [\n {\n \"value\": \"reference #/components/schemas/GroupObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/GroupObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-ef842e07-7897-493b-a4fd-3f4de813da69" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-aa569a0d-8f04-4ea2-9efd-f5475f8a6de5" } ], "id": "670e9307-0080-4d5d-8b19-43601a8671c1", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-670e9307-0080-4d5d-8b19-43601a8671c1" }, { "name": "count", "item": [ { "name": "Zendesk Get Api V2 Groups Count", "id": "87dc8758-f785-40d4-833b-3962d34cf8d9", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups/count", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", "count" ] }, "description": "Returns an approximate count of groups. If the count exceeds 100,000, it is updated every 24 hours.\n\nThe `refreshed_at` property of the `count` object is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `refreshed_at` may occasionally be null. This indicates that the count is being updated in the background, and the `value` property of the `count` object is limited to 100,000 until the update is complete.\n\n#### Allowed For\n\n* Admins\n* Agents\n" }, "response": [ { "id": "aef850e3-d92c-4137-b57d-037d28dff2b8", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups/count", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups", "count" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"count\": {\n \"refreshed_at\": \"\",\n \"value\": \"\"\n }\n}", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-aef850e3-d92c-4137-b57d-037d28dff2b8" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-87dc8758-f785-40d4-833b-3962d34cf8d9" } ], "id": "87572c91-54cd-42b4-b215-49d255e4d62e", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-87572c91-54cd-42b4-b215-49d255e4d62e" }, { "name": "Zendesk Get Api V2 Groups", "id": "83b09baf-2218-4bd0-9f91-81a926d1f861", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups" ] }, "description": "#### Pagination\n\n* Cursor pagination (recommended)\n* Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Admins\n* Agents\n" }, "response": [ { "id": "418a30a1-1483-457b-89d2-47ac2fb760df", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"groups\": [\n {\n \"value\": \"reference #/components/schemas/GroupObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/GroupObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-418a30a1-1483-457b-89d2-47ac2fb760df" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-83b09baf-2218-4bd0-9f91-81a926d1f861" }, { "name": "Zendesk Post Api V2 Groups", "id": "2ec0fa1d-c65b-479d-902b-14bea2993629", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups" ] }, "description": "#### Allowed For\n\n* Admins\n* Agents assigned to a custom role with permissions to manage groups (Enterprise only)\n" }, "response": [ { "id": "0b7618e5-1420-4224-b8f8-f7c45b73acd8", "name": "Created response", "originalRequest": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/groups", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "groups" ] } }, "status": "Created", "code": 201, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"group\": {\n \"value\": \"reference #/components/schemas/GroupObject not found in the OpenAPI spec\"\n }\n}", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-0b7618e5-1420-4224-b8f8-f7c45b73acd8" } ], "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-2ec0fa1d-c65b-479d-902b-14bea2993629" } ], "id": "6b542a30-2aa7-4ff3-8d7d-b4fcd0df795a", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-6b542a30-2aa7-4ff3-8d7d-b4fcd0df795a" } ], "id": "413aff07-e96e-4f8f-b402-defbbbab14fb", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-413aff07-e96e-4f8f-b402-defbbbab14fb" } ], "id": "0cf16dc0-c631-4015-a2c7-2aca646d5334", "createdAt": "2026-06-05T15:22:49.000Z", "updatedAt": "2026-06-05T15:22:49.000Z", "uid": "35240-0cf16dc0-c631-4015-a2c7-2aca646d5334" } ], "variable": [ { "key": "baseUrl", "value": "/" } ] }