{ "info": { "_postman_id": "6e62848f-fc02-4c84-ae34-5f8ac88ddf3b", "name": "Zendesk Satisfaction Ratings", "description": "Needs a description.", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "createdAt": "2026-06-05T15:23:16.000Z", "updatedAt": "2026-06-05T15:23:16.000Z", "lastUpdatedBy": "35240", "uid": "35240-6e62848f-fc02-4c84-ae34-5f8ac88ddf3b" }, "item": [ { "name": "api", "item": [ { "name": "v2", "item": [ { "name": "satisfaction_ratings", "item": [ { "name": "{satisfaction_rating_id}", "item": [ { "name": "Zendesk Get Api V2 Satisfaction_ratings Satisfaction_rating_id", "id": "2961be0c-b8cd-4ffa-abd7-40b8365998e5", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/satisfaction_ratings/:satisfaction_rating_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "satisfaction_ratings", ":satisfaction_rating_id" ], "variable": [ { "id": "421cffad-9e60-4885-9354-bc5f99d544d7", "key": "satisfaction_rating_id", "value": "", "description": "(Required) The id of the satisfaction rating to retrieve" } ] }, "description": "Returns a specific satisfaction rating. You can get the id from\nthe [List Satisfaction Ratings](#list-satisfaction-ratings) endpoint.\n\n#### Allowed For\n\n * Admins\n" }, "response": [ { "id": "f6204484-6af3-4cf8-9070-070a526e22c0", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/satisfaction_ratings/:satisfaction_rating_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "satisfaction_ratings", ":satisfaction_rating_id" ], "variable": [ { "key": "satisfaction_rating_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"satisfaction_rating\": [\n {\n \"value\": \"reference #/components/schemas/SatisfactionRatingObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/SatisfactionRatingObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-f6204484-6af3-4cf8-9070-070a526e22c0" } ], "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-2961be0c-b8cd-4ffa-abd7-40b8365998e5" } ], "id": "4f2d7a06-34dc-4ad5-a58c-e6a0c945ef35", "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-4f2d7a06-34dc-4ad5-a58c-e6a0c945ef35" }, { "name": "count", "item": [ { "name": "Zendesk Get Api V2 Satisfaction_ratings Count", "id": "32f2c44a-c79c-429a-af65-1295c2b5a20d", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/satisfaction_ratings/count", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "satisfaction_ratings", "count" ] }, "description": "Returns an approximate count of satisfaction ratings in the account. If the count exceeds 100,000, the count will return a cached result. This cached result will update every 24 hours.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: When the count exceeds 100,000, `count[refreshed_at]` may occasionally be null.\nThis indicates that the count is being updated in the background, and `count[value]` is limited to 100,000 until the update is complete.\n\n#### Allowed For\n* Admins" }, "response": [ { "id": "7b20f665-771e-49fd-9aa9-f9ebec26dc6f", "name": "Count of satisfaction ratings", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/satisfaction_ratings/count", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "satisfaction_ratings", "count" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"count\": {\n \"refreshed_at\": \"\",\n \"value\": \"\"\n }\n}", "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-7b20f665-771e-49fd-9aa9-f9ebec26dc6f" } ], "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-32f2c44a-c79c-429a-af65-1295c2b5a20d" } ], "id": "98d35917-9c93-42df-b784-647331ef2b85", "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-98d35917-9c93-42df-b784-647331ef2b85" }, { "name": "Zendesk Get Api V2 Satisfaction_ratings", "id": "b1725b0c-0e20-48c8-8921-1abfeb64d4e3", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/satisfaction_ratings", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "satisfaction_ratings" ] }, "description": "#### Allowed For\n* Admins\n\n#### Pagination\n\n* Cursor pagination (recommended)\n* Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\n#### Filters\n\n| Parameter | Value\n| ---------- | -----\n| score | offered, unoffered, received, received\\_with\\_comment, received\\_without\\_comment,
good, good\\_with\\_comment, good\\_without\\_comment,
bad, bad\\_with\\_comment, bad\\_without\\_comment\n| start_time | Time of the oldest satisfaction rating, as a [Unix epoch time](https://www.epochconverter.com/)\n| end_time | Time of the most recent satisfaction rating, as a [Unix epoch time](https://www.epochconverter.com/)\n\nIf you specify an unqualified score such as `good`, the results include all the records with and without comments.\n\nExamples:\n\n* `/api/v2/satisfaction_ratings.json?score=bad`\n* `/api/v2/satisfaction_ratings.json?score=bad&start_time=1498151194`\n* `/api/v2/satisfaction_ratings.json?start_time=1340384793&end_time=1371920793`\n" }, "response": [ { "id": "beb46c25-c93b-4f44-8ecd-d838378e0a08", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/satisfaction_ratings", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "satisfaction_ratings" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"satisfaction_ratings\": [\n {\n \"value\": \"reference #/components/schemas/SatisfactionRatingObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/SatisfactionRatingObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-beb46c25-c93b-4f44-8ecd-d838378e0a08" } ], "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-b1725b0c-0e20-48c8-8921-1abfeb64d4e3" } ], "id": "8a027b34-6b30-4685-a952-4f6728f9b476", "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-8a027b34-6b30-4685-a952-4f6728f9b476" } ], "id": "cde4605f-2180-4171-b7a2-979922b72f96", "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-cde4605f-2180-4171-b7a2-979922b72f96" } ], "id": "34ebfb6b-3d82-4201-8be8-1d4a538af56a", "createdAt": "2026-06-05T15:23:17.000Z", "updatedAt": "2026-06-05T15:23:17.000Z", "uid": "35240-34ebfb6b-3d82-4201-8be8-1d4a538af56a" } ], "variable": [ { "key": "baseUrl", "value": "/" } ] }