{ "info": { "_postman_id": "bda4c098-ef1c-409c-801b-529c41fd53c7", "name": "Zendesk Tags", "description": "Needs a description.", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "createdAt": "2026-06-05T15:23:28.000Z", "updatedAt": "2026-06-05T15:23:28.000Z", "lastUpdatedBy": "35240", "uid": "35240-bda4c098-ef1c-409c-801b-529c41fd53c7" }, "item": [ { "name": "api", "item": [ { "name": "v2", "item": [ { "name": "autocomplete", "item": [ { "name": "tags", "item": [ { "name": "Zendesk Get Api V2 Autocomplete Tags", "id": "a9817d3e-5612-4e12-be0c-2ec5b5919ad1", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/autocomplete/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "autocomplete", "tags" ] }, "description": "Returns an array of registered and recent tag names that start with the characters specified in the `name` query parameter. You must specify at least 2 characters.\n\n#### Pagination\n\n* Offset pagination only\n\nSee [Using Offset Pagination](/api-reference/introduction/pagination/#using-offset-pagination).\n\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "31c55036-bedc-4cfb-ba71-3f6823ff07d9", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/autocomplete/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "autocomplete", "tags" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"tags\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-31c55036-bedc-4cfb-ba71-3f6823ff07d9" } ], "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-a9817d3e-5612-4e12-be0c-2ec5b5919ad1" } ], "id": "c76006a8-f75e-4ff6-876d-6e829402879d", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-c76006a8-f75e-4ff6-876d-6e829402879d" } ], "id": "7393f36a-fc03-4532-bc09-ae81b481e6bc", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-7393f36a-fc03-4532-bc09-ae81b481e6bc" }, { "name": "tags", "item": [ { "name": "count", "item": [ { "name": "Zendesk Get Api V2 Tags Count", "id": "39f74f8b-2470-4c0e-b56e-ac8bcdd9cb89", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tags/count", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tags", "count" ] }, "description": "Returns an approximate count of tags. If the count exceeds 100,000, it\nis updated every 24 hours.\n\nThe `refreshed_at` property of the `count` object is a timestamp that indicates when\nthe count was last updated.\n\n**Note**: When the count exceeds 100,000, the `refreshed_at` property in the `count` object may\noccasionally be null. This indicates that the count is being\nupdated in the background and the `value` property in the `count` object is limited to\n100,000 until the update is complete.\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "affcf5f8-8dd2-4653-a5f0-385cf47e03c8", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tags/count", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tags", "count" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"count\": {\n \"value\": \"reference #/components/schemas/TagCountObject not found in the OpenAPI spec\"\n }\n}", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-affcf5f8-8dd2-4653-a5f0-385cf47e03c8" } ], "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-39f74f8b-2470-4c0e-b56e-ac8bcdd9cb89" } ], "id": "10e11b48-be1b-4ea9-8511-d7c4a262de39", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-10e11b48-be1b-4ea9-8511-d7c4a262de39" }, { "name": "Zendesk Get Api V2 Tags", "id": "5ee5fc8e-9588-4605-9fb9-0105d98744f0", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tags" ] }, "description": "Lists up to the 20,000 most popular tags in the last 60 days, in decreasing popularity.\n\n#### Pagination\n\n* Cursor pagination (recommended)\n* Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "6d51b637-026a-46cb-8880-6ccb7508475e", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tags" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"count\": \"\",\n \"next_page\": \"\",\n \"previous_page\": \"\",\n \"tags\": [\n {\n \"value\": \"reference #/components/schemas/TagListTagObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/TagListTagObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-6d51b637-026a-46cb-8880-6ccb7508475e" } ], "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-5ee5fc8e-9588-4605-9fb9-0105d98744f0" } ], "id": "4a2f33b8-40db-4820-8ab5-d0544faa009d", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-4a2f33b8-40db-4820-8ab5-d0544faa009d" }, { "name": "tickets", "item": [ { "name": "{ticket_id}", "item": [ { "name": "tags", "item": [ { "name": "Zendesk Get Api V2 Tickets Ticket_id Tags", "id": "8c9a38fd-0a0e-44b6-a321-8a2f0d1ec13b", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tickets", ":ticket_id", "tags" ], "variable": [ { "id": "40afa68a-dd84-41ae-9e35-3035dcf9532c", "key": "ticket_id" } ] }, "description": "#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "d63494ec-a883-49aa-abeb-6e578fe16d51", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tickets", ":ticket_id", "tags" ], "variable": [ { "key": "ticket_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"tags\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-d63494ec-a883-49aa-abeb-6e578fe16d51" } ], "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-8c9a38fd-0a0e-44b6-a321-8a2f0d1ec13b" }, { "name": "Zendesk Post Api V2 Tickets Ticket_id Tags", "id": "b3a9fca2-1afb-4ee3-8298-a7db0484b55c", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tickets", ":ticket_id", "tags" ], "variable": [ { "id": "2641599f-4bbd-4f2d-b189-c60c71555f5d", "key": "ticket_id" } ] }, "description": "#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "6c2b3e07-28b8-4d0f-8b70-566b0d9671eb", "name": "Created response", "originalRequest": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tickets", ":ticket_id", "tags" ], "variable": [ { "key": "ticket_id" } ] } }, "status": "Created", "code": 201, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"tags\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-6c2b3e07-28b8-4d0f-8b70-566b0d9671eb" } ], "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-b3a9fca2-1afb-4ee3-8298-a7db0484b55c" }, { "name": "Zendesk Put Api V2 Tickets Ticket_id Tags", "id": "b1055f72-1882-409a-be28-c292dd5f767a", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tickets", ":ticket_id", "tags" ], "variable": [ { "id": "accd9ed2-b85b-448a-bca7-f1468ff0b11a", "key": "ticket_id" } ] }, "description": "You can also add tags to multiple tickets with the [Update Many\nTickets](/api-reference/ticketing/tickets/tickets/#update-many-tickets) endpoint.\n\n#### Safe Update\n\nIf the same ticket is updated by multiple API requests at\nthe same time, some tags could be lost because of ticket\nupdate collisions. Include `updated_stamp` and `safe_update`\nproperties in the request body to make a safe update.\n\nFor `updated_stamp`, retrieve and specify the ticket's\nlatest `updated_at` timestamp. The tag update only occurs\nif the `updated_stamp` timestamp matches the ticket's\nactual `updated_at` timestamp at the time of the request.\nIf the timestamps don't match (in other words, if the\nticket was updated since you retrieved the ticket's\nlast `updated_at` timestamp), the request returns a\n409 Conflict error.\n\n#### Example\n\n```js\n{\n \"tags\": [\"customer\"],\n \"updated_stamp\":\"2019-09-12T21:45:16Z\",\n \"safe_update\":\"true\"\n}\n```\n\nFor details, see [Protecting against ticket update collisions](/api-reference/ticketing/tickets/tickets/#protecting-against-ticket-update-collisions).\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "0f356918-7682-4e79-82bf-b270a2fe25f2", "name": "Success response", "originalRequest": { "method": "PUT", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tickets", ":ticket_id", "tags" ], "variable": [ { "key": "ticket_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"tags\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-0f356918-7682-4e79-82bf-b270a2fe25f2" } ], "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-b1055f72-1882-409a-be28-c292dd5f767a" }, { "name": "Zendesk Delete Api V2 Tickets Ticket_id Tags", "id": "203c2bf5-60dc-4e2a-8e09-c68056547ded", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tickets", ":ticket_id", "tags" ], "variable": [ { "id": "6f107bbf-8f68-4cd9-bad4-0f9a15682d07", "key": "ticket_id" } ] }, "description": "You can also delete tags from multiple tickets with the\n[Update Many Tickets](/api-reference/ticketing/tickets/tickets/#update-many-tickets) endpoint.\n\nThis endpoint supports safe updates. See [Safe Update](/api-reference/ticketing/ticket-management/tags/#safe-update).\n\n#### Allowed For\n\n* Agents\n" }, "response": [ { "id": "cde1670e-6574-4197-8e97-a2f78979a89a", "name": "Success response", "originalRequest": { "method": "DELETE", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/tickets/:ticket_id/tags", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "tickets", ":ticket_id", "tags" ], "variable": [ { "key": "ticket_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"tags\": [\n \"\",\n \"\"\n ]\n}", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-cde1670e-6574-4197-8e97-a2f78979a89a" } ], "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-203c2bf5-60dc-4e2a-8e09-c68056547ded" } ], "id": "5380c2f2-4b6b-4d44-a59d-974b1c4cfa72", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-5380c2f2-4b6b-4d44-a59d-974b1c4cfa72" } ], "id": "5ca46936-15e3-4cdf-ba2b-b311754ab58e", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-5ca46936-15e3-4cdf-ba2b-b311754ab58e" } ], "id": "b0336570-01f9-44c5-9ad2-62c67138667d", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-b0336570-01f9-44c5-9ad2-62c67138667d" } ], "id": "53eef521-c463-4646-8b76-b791b96e0642", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-53eef521-c463-4646-8b76-b791b96e0642" } ], "id": "5ea9618c-b1f3-4e0f-8f75-fdcab3124e2c", "createdAt": "2026-06-05T15:23:29.000Z", "updatedAt": "2026-06-05T15:23:29.000Z", "uid": "35240-5ea9618c-b1f3-4e0f-8f75-fdcab3124e2c" } ], "variable": [ { "key": "baseUrl", "value": "/" } ] }