{
  "info": {
    "_postman_id": "17530003-bd5b-4497-9946-d5d23e106069",
    "name": "Zendesk Ticket Content Pins",
    "description": "Needs a description.",
    "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json",
    "createdAt": "2026-06-05T15:23:35.000Z",
    "updatedAt": "2026-06-05T15:23:35.000Z",
    "lastUpdatedBy": "35240",
    "uid": "35240-17530003-bd5b-4497-9946-d5d23e106069"
  },
  "item": [
    {
      "name": "api",
      "item": [
        {
          "name": "v2",
          "item": [
            {
              "name": "ticket_content_pins",
              "item": [
                {
                  "name": "{content_pin_id}",
                  "item": [
                    {
                      "name": "Zendesk Delete  Api V2 Ticket_content_pins Content_pin_id",
                      "id": "9ef2879d-8722-47d2-83a7-473bc652f53a",
                      "protocolProfileBehavior": {
                        "disableBodyPruning": true
                      },
                      "request": {
                        "method": "DELETE",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/api/v2/ticket_content_pins/:content_pin_id",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "api",
                            "v2",
                            "ticket_content_pins",
                            ":content_pin_id"
                          ],
                          "variable": [
                            {
                              "id": "047a1b8d-842d-4328-ab00-29afec21ca6a",
                              "key": "content_pin_id",
                              "value": "<string>",
                              "description": "(Required) The id of the content pin to delete"
                            }
                          ]
                        },
                        "description": "Deletes a specific content pin from a ticket.\n\n#### Allowed For\n\n* Agents\n"
                      },
                      "response": [
                        {
                          "id": "7a6d913b-ee4e-46dd-9568-4a87f625d836",
                          "name": "Content pin deleted successfully",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/api/v2/ticket_content_pins/:content_pin_id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "api",
                                "v2",
                                "ticket_content_pins",
                                ":content_pin_id"
                              ],
                              "variable": [
                                {
                                  "key": "content_pin_id"
                                }
                              ]
                            }
                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"account_id\": \"<string>\",\n  \"content_id\": \"<string>\",\n  \"content_type\": \"<string>\",\n  \"created_at\": \"<dateTime>\",\n  \"id\": \"<string>\",\n  \"locale\": \"<string>\",\n  \"ticket_id\": \"<string>\",\n  \"url\": \"<string>\"\n}",
                          "createdAt": "2026-06-05T15:23:36.000Z",
                          "updatedAt": "2026-06-05T15:23:36.000Z",
                          "uid": "35240-7a6d913b-ee4e-46dd-9568-4a87f625d836"
                        },
                        {
                          "id": "8c8e4903-da84-4d23-a965-9c58db1d52d0",
                          "name": "Content pin not found",
                          "originalRequest": {
                            "method": "DELETE",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/api/v2/ticket_content_pins/:content_pin_id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "api",
                                "v2",
                                "ticket_content_pins",
                                ":content_pin_id"
                              ],
                              "variable": [
                                {
                                  "key": "content_pin_id"
                                }
                              ]
                            }
                          },
                          "status": "Not Found",
                          "code": 404,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"description\": \"<string>\",\n  \"error\": \"<string>\"\n}",
                          "createdAt": "2026-06-05T15:23:36.000Z",
                          "updatedAt": "2026-06-05T15:23:36.000Z",
                          "uid": "35240-8c8e4903-da84-4d23-a965-9c58db1d52d0"
                        }
                      ],
                      "createdAt": "2026-06-05T15:23:36.000Z",
                      "updatedAt": "2026-06-05T15:23:36.000Z",
                      "uid": "35240-9ef2879d-8722-47d2-83a7-473bc652f53a"
                    }
                  ],
                  "id": "90528cab-b633-4b7a-a48b-9733a4c2f154",
                  "createdAt": "2026-06-05T15:23:36.000Z",
                  "updatedAt": "2026-06-05T15:23:36.000Z",
                  "uid": "35240-90528cab-b633-4b7a-a48b-9733a4c2f154"
                },
                {
                  "name": "Zendesk Get  Api V2 Ticket_content_pins",
                  "id": "4f925926-d408-4c94-a4cc-b56dd668dda3",
                  "protocolProfileBehavior": {
                    "disableBodyPruning": true
                  },
                  "request": {
                    "method": "GET",
                    "header": [
                      {
                        "key": "Accept",
                        "value": "application/json"
                      }
                    ],
                    "url": {
                      "raw": "{{baseUrl}}/api/v2/ticket_content_pins?ticket_id=<string>",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "api",
                        "v2",
                        "ticket_content_pins"
                      ],
                      "query": [
                        {
                          "description": "The id of the ticket for which to list content pins",
                          "key": "ticket_id",
                          "value": "<string>"
                        }
                      ]
                    },
                    "description": "Lists the content pins for a specific ticket. Content pins are used to pin related content such as articles to a ticket for quick access. This endpoint returns the content pins associated with the specified ticket id.\n\n#### Allowed For\n\n* Agents\n"
                  },
                  "response": [
                    {
                      "id": "10ed3148-af02-49bd-99fc-32bdce706804",
                      "name": "Success response",
                      "originalRequest": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/api/v2/ticket_content_pins?ticket_id=<string>",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "api",
                            "v2",
                            "ticket_content_pins"
                          ],
                          "query": [
                            {
                              "description": "The id of the ticket for which to list content pins",
                              "key": "ticket_id",
                              "value": "<string>"
                            }
                          ]
                        }
                      },
                      "status": "OK",
                      "code": 200,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"count\": \"<integer>\",\n  \"ticket_content_pins\": [\n    {\n      \"account_id\": \"<string>\",\n      \"content_id\": \"<string>\",\n      \"content_type\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<string>\",\n      \"locale\": \"<string>\",\n      \"ticket_id\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"account_id\": \"<string>\",\n      \"content_id\": \"<string>\",\n      \"content_type\": \"<string>\",\n      \"created_at\": \"<dateTime>\",\n      \"id\": \"<string>\",\n      \"locale\": \"<string>\",\n      \"ticket_id\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}",
                      "createdAt": "2026-06-05T15:23:36.000Z",
                      "updatedAt": "2026-06-05T15:23:36.000Z",
                      "uid": "35240-10ed3148-af02-49bd-99fc-32bdce706804"
                    }
                  ],
                  "createdAt": "2026-06-05T15:23:36.000Z",
                  "updatedAt": "2026-06-05T15:23:36.000Z",
                  "uid": "35240-4f925926-d408-4c94-a4cc-b56dd668dda3"
                },
                {
                  "name": "Zendesk Post  Api V2 Ticket_content_pins",
                  "id": "36b59eb7-2661-43a7-a9fd-ce9fe0e6a5bf",
                  "protocolProfileBehavior": {
                    "disableBodyPruning": true
                  },
                  "request": {
                    "method": "POST",
                    "header": [
                      {
                        "key": "Content-Type",
                        "value": "application/json"
                      },
                      {
                        "key": "Accept",
                        "value": "application/json"
                      }
                    ],
                    "body": {
                      "mode": "raw",
                      "raw": "{\n  \"ticket_content_pin\": {\n    \"ticket_id\": \"<string>\",\n    \"content_id\": \"<string>\",\n    \"content_type\": \"<string>\",\n    \"locale\": \"<string>\"\n  }\n}",
                      "options": {
                        "raw": {
                          "headerFamily": "json",
                          "language": "json"
                        }
                      }
                    },
                    "url": {
                      "raw": "{{baseUrl}}/api/v2/ticket_content_pins",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "api",
                        "v2",
                        "ticket_content_pins"
                      ]
                    },
                    "description": "Creates a new content pin for a specific ticket. Content pins allow you to link to articles, community posts, or external content for easy reference.\n\n#### Allowed For\n\n* Admins\n* Agents\n"
                  },
                  "response": [
                    {
                      "id": "36d4243a-f8da-4d07-a4ee-48bf8e454adf",
                      "name": "Content pin created successfully",
                      "originalRequest": {
                        "method": "POST",
                        "header": [
                          {
                            "key": "Content-Type",
                            "value": "application/json"
                          },
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "body": {
                          "mode": "raw",
                          "raw": "{\n  \"ticket_content_pin\": {\n    \"ticket_id\": \"<string>\",\n    \"content_id\": \"<string>\",\n    \"content_type\": \"<string>\",\n    \"locale\": \"<string>\"\n  }\n}",
                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/api/v2/ticket_content_pins",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "api",
                            "v2",
                            "ticket_content_pins"
                          ]
                        }
                      },
                      "status": "Created",
                      "code": 201,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"account_id\": \"<string>\",\n  \"content_id\": \"<string>\",\n  \"content_type\": \"<string>\",\n  \"created_at\": \"<dateTime>\",\n  \"id\": \"<string>\",\n  \"locale\": \"<string>\",\n  \"ticket_id\": \"<string>\",\n  \"url\": \"<string>\"\n}",
                      "createdAt": "2026-06-05T15:23:36.000Z",
                      "updatedAt": "2026-06-05T15:23:36.000Z",
                      "uid": "35240-36d4243a-f8da-4d07-a4ee-48bf8e454adf"
                    },
                    {
                      "id": "d17d7684-6b00-424c-9703-d2290910b5fe",
                      "name": "Bad Request",
                      "originalRequest": {
                        "method": "POST",
                        "header": [
                          {
                            "key": "Content-Type",
                            "value": "application/json"
                          },
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "body": {
                          "mode": "raw",
                          "raw": "{\n  \"ticket_content_pin\": {\n    \"ticket_id\": \"<string>\",\n    \"content_id\": \"<string>\",\n    \"content_type\": \"<string>\",\n    \"locale\": \"<string>\"\n  }\n}",
                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/api/v2/ticket_content_pins",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "api",
                            "v2",
                            "ticket_content_pins"
                          ]
                        }
                      },
                      "status": "Bad Request",
                      "code": 400,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"error\": {\n    \"message\": \"<string>\",\n    \"title\": \"<string>\"\n  }\n}",
                      "createdAt": "2026-06-05T15:23:36.000Z",
                      "updatedAt": "2026-06-05T15:23:36.000Z",
                      "uid": "35240-d17d7684-6b00-424c-9703-d2290910b5fe"
                    },
                    {
                      "id": "175797ed-aff9-4e00-b7be-106528194e0f",
                      "name": "Conflict",
                      "originalRequest": {
                        "method": "POST",
                        "header": [
                          {
                            "key": "Content-Type",
                            "value": "application/json"
                          },
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "body": {
                          "mode": "raw",
                          "raw": "{\n  \"ticket_content_pin\": {\n    \"ticket_id\": \"<string>\",\n    \"content_id\": \"<string>\",\n    \"content_type\": \"<string>\",\n    \"locale\": \"<string>\"\n  }\n}",
                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/api/v2/ticket_content_pins",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "api",
                            "v2",
                            "ticket_content_pins"
                          ]
                        }
                      },
                      "status": "Conflict",
                      "code": 409,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
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                      "createdAt": "2026-06-05T15:23:36.000Z",
                      "updatedAt": "2026-06-05T15:23:36.000Z",
                      "uid": "35240-175797ed-aff9-4e00-b7be-106528194e0f"
                    },
                    {
                      "id": "4a069d51-d1bc-42c6-a80f-fe48668181f9",
                      "name": "Unprocessable Entity",
                      "originalRequest": {
                        "method": "POST",
                        "header": [
                          {
                            "key": "Content-Type",
                            "value": "application/json"
                          },
                          {
                            "key": "Accept",
                            "value": "application/json"
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                        ],
                        "body": {
                          "mode": "raw",
                          "raw": "{\n  \"ticket_content_pin\": {\n    \"ticket_id\": \"<string>\",\n    \"content_id\": \"<string>\",\n    \"content_type\": \"<string>\",\n    \"locale\": \"<string>\"\n  }\n}",
                          "options": {
                            "raw": {
                              "headerFamily": "json",
                              "language": "json"
                            }
                          }
                        },
                        "url": {
                          "raw": "{{baseUrl}}/api/v2/ticket_content_pins",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "api",
                            "v2",
                            "ticket_content_pins"
                          ]
                        }
                      },
                      "status": "Unprocessable Entity (WebDAV) (RFC 4918)",
                      "code": 422,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
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  "variable": [
    {
      "key": "baseUrl",
      "value": "/"
    }
  ]
}