{ "info": { "_postman_id": "68b8b0c2-6aa5-440d-bffb-7f8012cf98c6", "name": "Zendesk Ticket Forms", "description": "Needs a description.", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "createdAt": "2026-06-05T15:23:39.000Z", "updatedAt": "2026-06-05T15:23:39.000Z", "lastUpdatedBy": "35240", "uid": "35240-68b8b0c2-6aa5-440d-bffb-7f8012cf98c6" }, "item": [ { "name": "api", "item": [ { "name": "v2", "item": [ { "name": "ticket_forms", "item": [ { "name": "{ticket_form_id}", "item": [ { "name": "clone", "item": [ { "name": "Zendesk Post Api V2 Ticket_forms Ticket_form_id Clone", "id": "c7ec06a9-efa8-4b68-8930-dbcd60456be7", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/clone", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "clone" ], "variable": [ { "id": "9cafbd0f-6a30-47e9-868f-c8c8842cfdf6", "key": "ticket_form_id" } ] }, "description": "#### Allowed For\n\n* Admins\n" }, "response": [ { "id": "9ced141c-5e83-4ac9-a0b4-990de86bf04a", "name": "Success response", "originalRequest": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/clone", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "clone" ], "variable": [ { "key": "ticket_form_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_form\": {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n }\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-9ced141c-5e83-4ac9-a0b4-990de86bf04a" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-c7ec06a9-efa8-4b68-8930-dbcd60456be7" } ], "id": "f23751ab-c113-4c1d-b50d-c8951d325f05", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-f23751ab-c113-4c1d-b50d-c8951d325f05" }, { "name": "ticket_form_statuses", "item": [ { "name": "{ticket_form_status_id}", "item": [ { "name": "Zendesk Put Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses Ticket_form_status_id", "id": "846b0cad-6bda-471d-8d5a-130f95e436f9", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"value\": \"reference #/components/schemas/UpdateTicketFormStatusesParams not found in the OpenAPI spec\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses/:ticket_form_status_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses", ":ticket_form_status_id" ], "variable": [ { "id": "36c6f347-c24b-4f15-a666-ebfefa978357", "key": "ticket_form_id" }, { "id": "fd4f8cf8-5a23-4de2-aed9-54cfd16a898a", "key": "ticket_form_status_id" } ] }, "description": "Updates or deletes ticket form status association by id.\n\n#### Allowed For\n\n* Admins\n" }, "response": [ { "id": "120ba0c2-aa26-4e95-9edc-bead9975e93a", "name": "Success response", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"value\": \"reference #/components/schemas/UpdateTicketFormStatusesParams not found in the OpenAPI spec\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses/:ticket_form_status_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses", ":ticket_form_status_id" ], "variable": [ { "key": "ticket_form_id" }, { "key": "ticket_form_status_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_form_statuses\": [\n {\n \"value\": \"reference #/components/schemas/TicketFormStatusObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-120ba0c2-aa26-4e95-9edc-bead9975e93a" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-846b0cad-6bda-471d-8d5a-130f95e436f9" }, { "name": "Zendesk Delete Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses Ticket_form_status_id", "id": "ce21d06c-547d-4568-8e9c-537660eaf8ae", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses/:ticket_form_status_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses", ":ticket_form_status_id" ], "variable": [ { "id": "de7e9370-a5b2-4bfa-8551-2a9f377c2f3c", "key": "ticket_form_id" }, { "id": "dcc030ea-50b8-4bc1-8eb5-f5fdf4ac2159", "key": "ticket_form_status_id" } ] }, "description": "Deletes a ticket form status by id.\n\n#### Allowed For\n\n* Admins\n" }, "response": [ { "id": "e3c055a0-e21a-489d-b227-a9c55283ad84", "name": "Success response", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses/:ticket_form_status_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses", ":ticket_form_status_id" ], "variable": [ { "key": "ticket_form_id" }, { "key": "ticket_form_status_id" } ] } }, "status": "No Content", "code": 204, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-e3c055a0-e21a-489d-b227-a9c55283ad84" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-ce21d06c-547d-4568-8e9c-537660eaf8ae" } ], "id": "60826769-5e78-4484-b6c3-16ad31298fde", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-60826769-5e78-4484-b6c3-16ad31298fde" }, { "name": "Zendesk Get Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses", "id": "d118c37b-acc8-4492-bd4e-c20d7275d46b", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses" ], "variable": [ { "id": "87be3338-2be4-4ead-831d-cb20dc6ba6d2", "key": "ticket_form_id" } ] }, "description": "Fetches all of the associated ticket form statuses of a ticket form.\n\n#### Allowed For\n\n* Admins\n* Agents\n" }, "response": [ { "id": "b4765e07-95e8-4d39-8918-4818e0804ec7", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses" ], "variable": [ { "key": "ticket_form_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_form_statuses\": [\n {\n \"value\": \"reference #/components/schemas/TicketFormStatusObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-b4765e07-95e8-4d39-8918-4818e0804ec7" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-d118c37b-acc8-4492-bd4e-c20d7275d46b" }, { "name": "Zendesk Post Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses", "id": "edb1bd14-a603-4906-ab87-af846ea7b034", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"value\": \"reference #/components/schemas/TicketFormStatusesParams not found in the OpenAPI spec\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses" ], "variable": [ { "id": "491b3c84-daa9-4d60-b14b-7f400f1b7843", "key": "ticket_form_id" } ] }, "description": "Creates one or many ticket form status associations\n\n#### Allowed For\n\n* Admins\n" }, "response": [ { "id": "b96d31f6-4127-4412-969f-3d9d22417e00", "name": "Success response", "originalRequest": { "method": "POST", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"value\": \"reference #/components/schemas/TicketFormStatusesParams not found in the OpenAPI spec\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses" ], "variable": [ { "key": "ticket_form_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_form_statuses\": [\n {\n \"value\": \"reference #/components/schemas/TicketFormStatusObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-b96d31f6-4127-4412-969f-3d9d22417e00" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-edb1bd14-a603-4906-ab87-af846ea7b034" }, { "name": "Zendesk Put Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses", "id": "bd22b70c-271c-4adb-b299-3317c97a215d", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"value\": \"reference #/components/schemas/UpdateTicketFormStatusesParams not found in the OpenAPI spec\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses" ], "variable": [ { "id": "36c59982-9f7e-4a3a-8dfe-1fa22d6b2f58", "key": "ticket_form_id" } ] }, "description": "Updates or deletes ticket form status associations. This is a bulk operation that can both add and remove ticket form status associations for a form in one call.\n\n#### Allowed For\n\n* Admins\n" }, "response": [ { "id": "82c06ff3-c404-43e4-b178-4040cc4df700", "name": "Success response", "originalRequest": { "method": "PUT", "header": [ { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"value\": \"reference #/components/schemas/UpdateTicketFormStatusesParams not found in the OpenAPI spec\"\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses" ], "variable": [ { "key": "ticket_form_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_form_statuses\": [\n {\n \"value\": \"reference #/components/schemas/TicketFormStatusObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-82c06ff3-c404-43e4-b178-4040cc4df700" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-bd22b70c-271c-4adb-b299-3317c97a215d" }, { "name": "Zendesk Delete Api V2 Ticket_forms Ticket_form_id Ticket_form_statuses", "id": "333cee2b-5ca1-4e43-8c19-5f9fa74cc3d6", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": [\n \"\",\n \"\"\n ]\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses" ], "variable": [ { "id": "a34ea169-6183-4023-8aab-3def2f9513a7", "key": "ticket_form_id" } ] }, "description": "Deletes all of of the ticket form statuses by id.\n\n#### Allowed For\n\n* Admins\n* Agents\n" }, "response": [ { "id": "dc280cb7-3e0f-4233-82b4-63cf4317cc76", "name": "Success response", "originalRequest": { "method": "DELETE", "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": { "mode": "raw", "raw": "{\n \"id\": [\n \"\",\n \"\"\n ]\n}", "options": { "raw": { "headerFamily": "json", "language": "json" } } }, "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/ticket_form_statuses", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id", "ticket_form_statuses" ], "variable": [ { "key": "ticket_form_id" } ] } }, "status": "No Content", "code": 204, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-dc280cb7-3e0f-4233-82b4-63cf4317cc76" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-333cee2b-5ca1-4e43-8c19-5f9fa74cc3d6" } ], "id": "bdc616f8-f143-4507-b72b-f10cb619fe97", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-bdc616f8-f143-4507-b72b-f10cb619fe97" }, { "name": "Zendesk Get Api V2 Ticket_forms Ticket_form_id", "id": "fa76b1c6-93fa-4d6b-ae97-5ba1eb7cdf0b", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id" ], "variable": [ { "id": "1ad4d43f-9eca-4794-a6b3-255c76a59f35", "key": "ticket_form_id" } ] }, "description": "#### Allowed For\n\n* Admins, Agents, and End Users\n" }, "response": [ { "id": "841f9585-1967-48ac-acea-6fc5315c99b6", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id" ], "variable": [ { "key": "ticket_form_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_form\": {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n }\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-841f9585-1967-48ac-acea-6fc5315c99b6" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-fa76b1c6-93fa-4d6b-ae97-5ba1eb7cdf0b" }, { "name": "Zendesk Put Api V2 Ticket_forms Ticket_form_id", "id": "6bb245dd-6fe3-45f4-8eaa-9233418f13d2", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id" ], "variable": [ { "id": "8b7ca216-04c7-4481-97d3-a876cac392e5", "key": "ticket_form_id" } ] }, "description": "#### Allowed For\n* Admins\n" }, "response": [ { "id": "859f8574-0fd4-43db-800d-0a58e4756d0a", "name": "Success response", "originalRequest": { "method": "PUT", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id" ], "variable": [ { "key": "ticket_form_id" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_form\": {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n }\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-859f8574-0fd4-43db-800d-0a58e4756d0a" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-6bb245dd-6fe3-45f4-8eaa-9233418f13d2" }, { "name": "Zendesk Delete Api V2 Ticket_forms Ticket_form_id", "id": "9276193e-2e5b-45a8-a3be-ad9d05d1f3a3", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id" ], "variable": [ { "id": "edc12393-8b1d-45a7-859b-edbe82d9e3f7", "key": "ticket_form_id" } ] }, "description": "#### Allowed For\n* Admins\n" }, "response": [ { "id": "1c7fc91d-8f94-4b34-b925-b55a395b5c22", "name": "No Content response", "originalRequest": { "method": "DELETE", "header": [], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/:ticket_form_id", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", ":ticket_form_id" ], "variable": [ { "key": "ticket_form_id" } ] } }, "status": "No Content", "code": 204, "_postman_previewlanguage": "text", "header": [], "cookie": [], "responseTime": null, "body": null, "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-1c7fc91d-8f94-4b34-b925-b55a395b5c22" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-9276193e-2e5b-45a8-a3be-ad9d05d1f3a3" } ], "id": "9145e32b-e711-4e5c-9695-df8d5c080190", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-9145e32b-e711-4e5c-9695-df8d5c080190" }, { "name": "reorder", "item": [ { "name": "Zendesk Put Api V2 Ticket_forms Reorder", "id": "59267557-0972-4943-8e20-58c6bff6da5b", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "PUT", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/reorder", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", "reorder" ] }, "description": "#### Allowed For\n* Admins\n\n#### Request Parameters\n\nYou can pass in the following parameter in the payload:\n\n| Name | Type | Comment\n| ------------------- | ------ | --------\n| ticket_form_ids | array | An array of ticket form ids. Example: \"[2, 23, 46, 50]\"\n" }, "response": [ { "id": "7f2bc9c1-3443-4772-a89e-18506584ec45", "name": "Success response", "originalRequest": { "method": "PUT", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/reorder", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", "reorder" ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_forms\": [\n {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-7f2bc9c1-3443-4772-a89e-18506584ec45" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-59267557-0972-4943-8e20-58c6bff6da5b" } ], "id": "52e83bf8-5dc5-4e10-b524-a4f381535117", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-52e83bf8-5dc5-4e10-b524-a4f381535117" }, { "name": "show_many", "item": [ { "name": "Zendesk Get Api V2 Ticket_forms Show_many", "id": "529fa819-a45f-49ad-b5dc-a00197e52301", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/show_many?ids=&active=&end_user_visible=&fallback_to_default=&associated_to_brand=", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", "show_many" ], "query": [ { "description": "(Required) IDs of the ticket forms to be shown", "key": "ids", "value": "" }, { "description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both", "key": "active", "value": "" }, { "description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both", "key": "end_user_visible", "value": "" }, { "description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms", "key": "fallback_to_default", "value": "" }, { "description": "true returns the ticket forms of the brand specified by the url's subdomain", "key": "associated_to_brand", "value": "" } ] }, "description": "Takes an `ids` query parameter that accepts a comma-separated list of up to 100 ticket form ids. This endpoint is used primarily by the [mobile SDK](/documentation/classic-web-widget-sdks/) and the [Web Widget](/api-reference/widget/introduction/).\n\n#### Allowed For\n\n* Anyone\n" }, "response": [ { "id": "8c799403-ea82-41c2-b883-24859a3d89c4", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms/show_many?ids=&active=&end_user_visible=&fallback_to_default=&associated_to_brand=", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms", "show_many" ], "query": [ { "description": "(Required) IDs of the ticket forms to be shown", "key": "ids", "value": "" }, { "description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both", "key": "active", "value": "" }, { "description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both", "key": "end_user_visible", "value": "" }, { "description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms", "key": "fallback_to_default", "value": "" }, { "description": "true returns the ticket forms of the brand specified by the url's subdomain", "key": "associated_to_brand", "value": "" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_forms\": [\n {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-8c799403-ea82-41c2-b883-24859a3d89c4" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-529fa819-a45f-49ad-b5dc-a00197e52301" } ], "id": "3e2edb63-37bc-401a-b389-07339d6bc6c1", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-3e2edb63-37bc-401a-b389-07339d6bc6c1" }, { "name": "Zendesk Get Api V2 Ticket_forms", "id": "45b041bd-dc64-4beb-90bb-c1c0d3ee9984", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms?active=&end_user_visible=&fallback_to_default=&associated_to_brand=", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms" ], "query": [ { "description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both", "key": "active", "value": "" }, { "description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both", "key": "end_user_visible", "value": "" }, { "description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms", "key": "fallback_to_default", "value": "" }, { "description": "true returns the ticket forms of the brand specified by the url's subdomain", "key": "associated_to_brand", "value": "" } ] }, "description": "Returns a list of all ticket forms for your account if accessed as an admin or agent. End users only see ticket forms that have `end_user_visible` set to true.\n\n#### Allowed For\n\n* Anyone\n" }, "response": [ { "id": "61428590-084d-4793-becd-b1c64d3420b0", "name": "Success response", "originalRequest": { "method": "GET", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms?active=&end_user_visible=&fallback_to_default=&associated_to_brand=", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms" ], "query": [ { "description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both", "key": "active", "value": "" }, { "description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both", "key": "end_user_visible", "value": "" }, { "description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms", "key": "fallback_to_default", "value": "" }, { "description": "true returns the ticket forms of the brand specified by the url's subdomain", "key": "associated_to_brand", "value": "" } ] } }, "status": "OK", "code": 200, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_forms\": [\n {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n },\n {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n }\n ]\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-61428590-084d-4793-becd-b1c64d3420b0" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-45b041bd-dc64-4beb-90bb-c1c0d3ee9984" }, { "name": "Zendesk Post Api V2 Ticket_forms", "id": "4cb51370-8ced-4359-96af-c08145ea83a7", "protocolProfileBehavior": { "disableBodyPruning": true }, "request": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms" ] }, "description": "#### Allowed For\n\n* Admins\n" }, "response": [ { "id": "72011510-edbd-475a-a4bb-53c6737273a4", "name": "Created response", "originalRequest": { "method": "POST", "header": [ { "key": "Accept", "value": "application/json" } ], "url": { "raw": "{{baseUrl}}/api/v2/ticket_forms", "host": [ "{{baseUrl}}" ], "path": [ "api", "v2", "ticket_forms" ] } }, "status": "Created", "code": 201, "_postman_previewlanguage": "json", "header": [ { "key": "Content-Type", "value": "application/json" } ], "cookie": [], "responseTime": null, "body": "{\n \"ticket_form\": {\n \"value\": \"reference #/components/schemas/TicketFormObject not found in the OpenAPI spec\"\n }\n}", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-72011510-edbd-475a-a4bb-53c6737273a4" } ], "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-4cb51370-8ced-4359-96af-c08145ea83a7" } ], "id": "5fe2ede0-9fc0-48d8-ad8a-7d144d941076", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-5fe2ede0-9fc0-48d8-ad8a-7d144d941076" } ], "id": "448bafa9-ae47-4d17-b03f-aab65d2adad7", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-448bafa9-ae47-4d17-b03f-aab65d2adad7" } ], "id": "b8996fd2-3547-4676-a8bd-64a297b8be32", "createdAt": "2026-06-05T15:23:40.000Z", "updatedAt": "2026-06-05T15:23:40.000Z", "uid": "35240-b8996fd2-3547-4676-a8bd-64a297b8be32" } ], "variable": [ { "key": "baseUrl", "value": "/" } ] }