{
  "info": {
    "_postman_id": "3c5f34b8-2d90-49d1-b0fd-0d146efd1a06",
    "name": "Zendesk Ticket Metrics",
    "description": "Needs a description.",
    "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json",
    "createdAt": "2026-06-05T15:23:44.000Z",
    "updatedAt": "2026-06-05T15:23:44.000Z",
    "lastUpdatedBy": "35240",
    "uid": "35240-3c5f34b8-2d90-49d1-b0fd-0d146efd1a06"
  },
  "item": [
    {
      "name": "api",
      "item": [
        {
          "name": "v2",
          "item": [
            {
              "name": "ticket_metrics",
              "item": [
                {
                  "name": "{ticket_metric_id}",
                  "item": [
                    {
                      "name": "Zendesk Get  Api V2 Ticket_metrics Ticket_metric_id",
                      "id": "a1097f13-fbe3-411a-8033-57587414babd",
                      "protocolProfileBehavior": {
                        "disableBodyPruning": true
                      },
                      "request": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/api/v2/ticket_metrics/:ticket_metric_id",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "api",
                            "v2",
                            "ticket_metrics",
                            ":ticket_metric_id"
                          ],
                          "variable": [
                            {
                              "id": "bc7a2d50-86bb-4948-9d9a-a43decde3555",
                              "key": "ticket_metric_id",
                              "value": "<string>",
                              "description": "(Required) The id of the ticket metric to retrieve"
                            }
                          ]
                        },
                        "description": "Returns a specific metric, or the metrics of a specific ticket.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n#### Allowed For\n\n* Agents\n"
                      },
                      "response": [
                        {
                          "id": "cee61013-7071-43cc-a28d-b433eb61f9a6",
                          "name": "Success response",
                          "originalRequest": {
                            "method": "GET",
                            "header": [
                              {
                                "key": "Accept",
                                "value": "application/json"
                              }
                            ],
                            "url": {
                              "raw": "{{baseUrl}}/api/v2/ticket_metrics/:ticket_metric_id",
                              "host": [
                                "{{baseUrl}}"
                              ],
                              "path": [
                                "api",
                                "v2",
                                "ticket_metrics",
                                ":ticket_metric_id"
                              ],
                              "variable": [
                                {
                                  "key": "ticket_metric_id"
                                }
                              ]
                            }
                          },
                          "status": "OK",
                          "code": 200,
                          "_postman_previewlanguage": "json",
                          "header": [
                            {
                              "key": "Content-Type",
                              "value": "application/json"
                            }
                          ],
                          "cookie": [],
                          "responseTime": null,
                          "body": "{\n  \"ticket_metric\": [\n    {\n      \"value\": \"reference #/components/schemas/TicketMetricObject not found in the OpenAPI spec\"\n    },\n    {\n      \"value\": \"reference #/components/schemas/TicketMetricObject not found in the OpenAPI spec\"\n    }\n  ]\n}",
                          "createdAt": "2026-06-05T15:23:44.000Z",
                          "updatedAt": "2026-06-05T15:23:44.000Z",
                          "uid": "35240-cee61013-7071-43cc-a28d-b433eb61f9a6"
                        }
                      ],
                      "createdAt": "2026-06-05T15:23:44.000Z",
                      "updatedAt": "2026-06-05T15:23:44.000Z",
                      "uid": "35240-a1097f13-fbe3-411a-8033-57587414babd"
                    }
                  ],
                  "id": "ac392a96-786a-4113-bdf5-c31f4b29975e",
                  "createdAt": "2026-06-05T15:23:44.000Z",
                  "updatedAt": "2026-06-05T15:23:44.000Z",
                  "uid": "35240-ac392a96-786a-4113-bdf5-c31f4b29975e"
                },
                {
                  "name": "Zendesk Get  Api V2 Ticket_metrics",
                  "id": "783a7fcf-7752-4d7c-8833-dc87730aefe9",
                  "protocolProfileBehavior": {
                    "disableBodyPruning": true
                  },
                  "request": {
                    "method": "GET",
                    "header": [
                      {
                        "key": "Accept",
                        "value": "application/json"
                      }
                    ],
                    "url": {
                      "raw": "{{baseUrl}}/api/v2/ticket_metrics",
                      "host": [
                        "{{baseUrl}}"
                      ],
                      "path": [
                        "api",
                        "v2",
                        "ticket_metrics"
                      ]
                    },
                    "description": "Returns a list of tickets with their metrics.\n\nTickets are ordered chronologically by created date, from newest to oldest.\nThe last ticket listed may not be the absolute oldest ticket in your account\ndue to ticket archiving.\n\nArchived tickets are not included in the response. See\n[About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756) in\nZendesk help.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n\n#### Allowed For\n\n* Agents\n"
                  },
                  "response": [
                    {
                      "id": "230b000a-036a-459c-a92f-f648d982f90c",
                      "name": "Success response",
                      "originalRequest": {
                        "method": "GET",
                        "header": [
                          {
                            "key": "Accept",
                            "value": "application/json"
                          }
                        ],
                        "url": {
                          "raw": "{{baseUrl}}/api/v2/ticket_metrics",
                          "host": [
                            "{{baseUrl}}"
                          ],
                          "path": [
                            "api",
                            "v2",
                            "ticket_metrics"
                          ]
                        }
                      },
                      "status": "OK",
                      "code": 200,
                      "_postman_previewlanguage": "json",
                      "header": [
                        {
                          "key": "Content-Type",
                          "value": "application/json"
                        }
                      ],
                      "cookie": [],
                      "responseTime": null,
                      "body": "{\n  \"ticket_metrics\": [\n    {\n      \"value\": \"reference #/components/schemas/TicketMetricObject not found in the OpenAPI spec\"\n    },\n    {\n      \"value\": \"reference #/components/schemas/TicketMetricObject not found in the OpenAPI spec\"\n    }\n  ]\n}",
                      "createdAt": "2026-06-05T15:23:44.000Z",
                      "updatedAt": "2026-06-05T15:23:44.000Z",
                      "uid": "35240-230b000a-036a-459c-a92f-f648d982f90c"
                    }
                  ],
                  "createdAt": "2026-06-05T15:23:44.000Z",
                  "updatedAt": "2026-06-05T15:23:44.000Z",
                  "uid": "35240-783a7fcf-7752-4d7c-8833-dc87730aefe9"
                }
              ],
              "id": "4af88669-290a-4c73-a454-8bbfbec14fae",
              "createdAt": "2026-06-05T15:23:44.000Z",
              "updatedAt": "2026-06-05T15:23:44.000Z",
              "uid": "35240-4af88669-290a-4c73-a454-8bbfbec14fae"
            }
          ],
          "id": "b644a93c-2fd7-4830-adf7-100fba313f27",
          "createdAt": "2026-06-05T15:23:44.000Z",
          "updatedAt": "2026-06-05T15:23:44.000Z",
          "uid": "35240-b644a93c-2fd7-4830-adf7-100fba313f27"
        }
      ],
      "id": "d27ac829-d8c5-4b64-9545-9bc40806c4f1",
      "createdAt": "2026-06-05T15:23:44.000Z",
      "updatedAt": "2026-06-05T15:23:44.000Z",
      "uid": "35240-d27ac829-d8c5-4b64-9545-9bc40806c4f1"
    }
  ],
  "variable": [
    {
      "key": "baseUrl",
      "value": "/"
    }
  ]
}