{
  "opencollection": "1.0.0",
  "info": {
    "name": "Helpcenter NewTicketHistory API",
    "version": "1.0.0"
  },
  "items": [
    {
      "info": {
        "name": "NewTicketHistory",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Get ticket history",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/tickets/:ticketId/History",
            "params": [
              {
                "name": "agentId",
                "value": "",
                "type": "query",
                "description": "Key that filters details of actions performed by a particular agent. Value allowed is the agent's ID in Zoho Desk."
              },
              {
                "name": "fieldName",
                "value": "",
                "type": "query",
                "description": "Key that filters the history of a particular field. The value for this key must be the apiName of the field."
              },
              {
                "name": "eventFilter",
                "value": "",
                "type": "query",
                "description": " Key that filters events, based on their type. Values allowed are: @CommentHistory@, @TimeEntryHistory@, @TaskHistory@, @CallHistory@, @EventHistory@, @AttachmentHistory@, @ApprovalHistory@, @SuperviseHistory@, @WorkflowHistory@, @MacroHistory@, @AssignmentRuleHistory@, @NotificationRuleHistory@, @SLAHistory@, @BlueprintHistory@ and @SkillRelatedHistory@"
              },
              {
                "name": "limit",
                "value": "",
                "type": "query",
                "description": "Number of events to list"
              },
              {
                "name": "from",
                "value": "",
                "type": "query",
                "description": "Index number, starting from which the events must be fetched"
              },
              {
                "name": "ticketId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "This API fetches details of all actions — called events — performed on a ticket and in the sub-tabs on the ticket detail page. To view a detailed documentation for this API, visit <a href='https://help.zoho.com/portal/en/kb/desk/for-developers/rest-apis/articles/get-ticket-history-api-explained-in-detail' target='_blank'>this page</a>."
        }
      ]
    }
  ],
  "bundled": true
}