{
  "opencollection": "1.0.0",
  "info": {
    "name": "Helpcenter Team API",
    "version": "1.0.0"
  },
  "items": [
    {
      "info": {
        "name": "Team",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "List teams in department",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/departments/:departmentId/teams",
            "params": [
              {
                "name": "departmentId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "This API fetches details of all the teams in a particular department."
        },
        {
          "info": {
            "name": "List teams from all associated departments",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/teams"
          },
          "docs": "This API fetches details of all teams created in all departments to which the current user belongs."
        },
        {
          "info": {
            "name": "Create team",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v1/teams",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "This API creates a team in your help desk portal."
        },
        {
          "info": {
            "name": "Delete team",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v1/teams/:team_id/deleteTeam",
            "params": [
              {
                "name": "team_id",
                "value": "",
                "type": "path"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "This API deletes an existing team from your help desk portal. To reassign the open and on hold tickets and tasks of the deleted team to a different team, pass the <b>ticketNewTeam</b>, <b>taskNewTeam</b>, <b>ticketNewAgent</b>, and <b>taskNewAgent</b> team parameters in the API request. If you do not want to assign the tickets to another team, pass the values of <b>ticketNewTeam</b> and <b>ticketNewAgent</b> as null. However, in the case of tasks, either <b>taskNewTeam</b> or <b>taskNewAgent</b>"
        },
        {
          "info": {
            "name": "List associable teams",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/teams/:teamId/associables",
            "params": [
              {
                "name": "teamId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "This API lists the other teams that can be added as sub-teams to the current team."
        },
        {
          "info": {
            "name": "List associated teams for a role",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/roles/:role_id/teams",
            "params": [
              {
                "name": "role_id",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "This API fetches details of all the teams associated with a particular role."
        },
        {
          "info": {
            "name": "List associated teams of agent",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/agents/:agentId/teams",
            "params": [
              {
                "name": "agentId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "This API fetches details of all the teams to which an agent belongs."
        },
        {
          "info": {
            "name": "List details of team members",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/teams/:team_id/members",
            "params": [
              {
                "name": "include",
                "value": "",
                "type": "query",
                "description": "Secondary information related to the team. Values allowed are @profile@, @role@. You can include all two values by separating them with commas in the API request."
              },
              {
                "name": "team_id",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "This API fetches details of all the members of a particular team."
        },
        {
          "info": {
            "name": "Get team",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/teams/:teamId",
            "params": [
              {
                "name": "teamId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "This API fetches the details of a team."
        },
        {
          "info": {
            "name": "Update team",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "{{baseUrl}}/api/v1/teams/:team_id",
            "params": [
              {
                "name": "team_id",
                "value": "",
                "type": "path"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "This API updates details of an existing team."
        }
      ]
    }
  ],
  "bundled": true
}