{
  "opencollection": "1.0.0",
  "info": {
    "name": "Helpcenter TicketTemplate API",
    "version": "1.0.0"
  },
  "items": [
    {
      "info": {
        "name": "TicketTemplate",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Delete ticket template",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v1/ticketTemplates/deleteMany",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "This API deletes a ticket template from your help desk portal."
        },
        {
          "info": {
            "name": "Get ticket template",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/ticketTemplates/:ticketTemplateId",
            "params": [
              {
                "name": "ticketTemplateId",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "This API fetches the details of a particular ticket template."
        },
        {
          "info": {
            "name": "Update ticket template",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "{{baseUrl}}/api/v1/ticketTemplates/:ticketTemplateId",
            "params": [
              {
                "name": "ticketTemplateId",
                "value": "",
                "type": "path"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "This API helps update the details of a particular ticket template."
        },
        {
          "info": {
            "name": "List ticket templates",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/ticketTemplates",
            "params": [
              {
                "name": "showInCustomerPortal",
                "value": "",
                "type": "query",
                "description": "Visibility of the templates in the help center"
              },
              {
                "name": "departmentId",
                "value": "",
                "type": "query",
                "description": "ID of the department from which templates must be fetched"
              },
              {
                "name": "limit",
                "value": "",
                "type": "query",
                "description": "Number of templates to list. The default value is 10 and the maximum value supported is 100"
              },
              {
                "name": "from",
                "value": "",
                "type": "query",
                "description": "Index number, starting from which the templates must be fetched"
              },
              {
                "name": "layoutId",
                "value": "",
                "type": "query",
                "description": "ID of the layout from which templated must be fetched for the given department ID"
              }
            ]
          },
          "docs": "This API lists a particular number of ticket templates, based on the limit specified."
        },
        {
          "info": {
            "name": "Create ticket template",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v1/ticketTemplates",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "This API helps create a ticket template in your help desk portal."
        }
      ]
    }
  ],
  "bundled": true
}